my room smelled a bit musty, but i was near the laundry.

i had to listen to the commercial hotel laundry room on the first floor all night, it was load and i couldn't

staff was great. laundry facilities were handy.

breakfast area, pool, and laundry room

after 30 minutes i walked to the laundry room and asked for help

very nice, clean, friendly, perfect location ( with casino)

location. perfect for a night at the horseshoe casino.

parking here is awful. no breakfast

lack of parking.

stay was great nice service and has a casino to relax at

enjoyed the pool and hot tub breakfast was delicious

was hard to find parking when we returned to the show big truck were taking up a whole side

the location was good and felt safe. close to casino and restaurants.

this hotel had handicap accessibility to hot tub as well as the pool, the staff went above

the person running breakfast was 10/10

guest laundry not available

laundry room needs help

my laundry was taken out of the washer and thrown on the floor

no laundry room.

in staff was rude (note: check out staff was friendly) room had a strong smell like laundry

good fitness room and laundry room

plenty of fresh towel and laundry room with two each of washers and dryers

clean. nice location. pick up / trailer parking if lot is not full.

it would be nice if the pool was a little larger or if they had a hot tub.

plenty of towels, pool, exercise room, cafe spot to order from with starbucks

t be back have to pay for all our laundry to be

main dryer in laundry room left black marks on some of our clothes.

fantastic breakfast. very nice spacious room for the cost!

the pool chemicals seemed a bit too strong so the kids couldn't spend a lot of time there.

bar and pool hours could been later have an adult only time at pool for people without kids

no dirty laundry bags

this hotel had guest laundry as well, however i didn't need to use it

parking lot

is very well equipped with a kitchen

room was excellent w full kitchen and nice tv

the desk staff were busy doing laundry or cleaning the floors instead of attending to the guests needs

i needed to do laundry rather badly

pool water was freezing. kids could only be in few a little bit. very unhappy kids and parents.

was very clean and quiet, great breakfast and very friendly stall and workers

great value for the dollar, good location, staff very nice and helpful. shuttle to casinos.

and the laundry only had 1 spare pillow to borrow

laundry room, only take quarters but the office does not provide them and there is no moner changer

i take my laundry and just chill

the hall smelled of the soap from a laundry

only irritating thing was when i asked for $6 dollars in quarters to do my laundry an told they can only give

their laundry hasn't worked in a while and their web site leads on as if it's operational

excellent breakfast- good facilities - make the spa work!!! no bubbles.

floors were kinda dirty in the rooms. pool was closed all 3 days we were there.

location a bit out of the city centre, but close to the casinos, so that s good.

like a cooler pool but i thought the pool was cold

a laundry facility was onsite

the wifi signal was spotty

very friendly people, the breakfast area had a great attendant, the front desk employee had a caring attitude

staff was fabulous!!! great breakfast and exceptional clean room!

small pool size. needs better coffee maker in room.

thank you for a wonderful stay, i even did laundry there

there was an operational indoor pool ,laundry facilities & an ok breakfast

laundry room was locked still in the morning. unlocked around 1015am and checkout is 1100am

breakfast has good selection and hours

breakfast was pretty good in the mornings & the area was kept clean

and not too far from stores restaurants and a laundromat (hey have laundry at the hotel for guest we just chose

the price of the laundry..

laundry perfect

location, laundry room

wifi sucked

room, updated room (except for bed linens, which could really use an update), ice machine, laundry room, excellent

there was also this lady but i forgot her name that kindly directed me about the laundry and was a kind soul

neighborhood close in type of park lot the laundry likes a clean green philosophy

was disappointed that guest laundry was not working

no linen bags for dirty laundry

the elevator and the washer in the laundry room need to be better taken care of.

was very good, and i especially appreciated having both a comfortable lounge area and an on-site laundry room

would appreciate a change machine in the laundry area.

the parking area was packed my car door got keyed

good staff great shuttle to airport

arrival we asked about the laundry facilities

next to a casino and parking was shared with the casino

the pool and hot tub where a great relaxation from our hours on the road

wifi service was not working.

location, shuttle, & nice breakfast

in the laundry room didn't work well and when complained that after 2 dryer cycles the clothes were still

and everything so nice, free laundry for hotel guests and nice breakfast and swimming

free guest laundry

great staff rooms breakfast and pool. free laundry for hotel guests

i love staying here, they alot of extra amenities. free laundry

called room service for silverware and we never received any.

also room service wasn't available that day, unfortunately

the only place open to eat was sports bar and nathans which gets old after 3 days

no valet parking nice hotel smells of cigarettes smoke so we don t smoke that s a turn off and the man

to long of walk from parking garage to check in.

enjoyed myself and felt good vibes thru my walk around the casino

cigarette smell fromcasino

liked being able to sit at tables in the bar area

when i checked in there would be another $14 resort fee due to cover wi-fi and the complementary shuttle

smoking in the casino. it was terrible.

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

wish someone would have explained the laundry protocol

the smell of laundry that had been sitting, staining in the toilet

trouble with the laundry app, wish i had understood i could use a credit card without using the app

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

breakfast was good

the pool was down but there wasn't a sign on the door so we tried to go swimming and realized the pool

the breakfast left a little to be desired

pool was so cold even kids wouldn t swim

loved everything about this hotel, the hotel was clean everywhere, the breakfast was very good and my room was

the guest laundry was definitely a plus

no limo to airport w/ free parking

free parking was a bonus!

wifi was very slow

could use more parking

the staff was great. the value was good. the whole hotel very clean. laundry was inexpensive.

wasn't available one of the days we stayed and laundry room service was not available at the moment of our stay

guest laundry room out of commission as well

the hotel had a laundry with a washing machine and dryer though it was out of order while i was there

the shuttle service was also very accommodating and timely

and complimentary laundry

no breakfast included and the bar is just a few seats at a counter and was unattended.

4 kids under 12

pet fee was $100 so that seemed excessive for 1 20# dog

of amenities like pool, gym, hot tub

there was not a laundry bag in the room

as well as dirty laundry laying around from previous

poor wifi. couldn't load anything on my computer nor phone...

we had a really nice stay. the whole family loved the pool!

breakfast now is a cold bagel, a granola bar and an apple in a sack

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

kitchen and bathroom floors were sticky

interesting layout. kitchen

is pet friendly but charges almost the same for pet as for room

wasn’t the best it was very salty (and i like salty food ) and their wasn’t many option for kids on the menu

due to covid the elevators were a bit of a hassle and we had to sign up for time in the pool

we loved the roof top pool

longer hours for room service.

loved the bar downstairs & having so many entertainment options close by

no laundry.

no laundry facility

breakfast bar was way understaffed

breakfast was great a lot of nice options

gym doesn t have any water , no towels to use and all the sanitizer dispensers were empty every

the laundry service was out of order too

half of the stay the lady updating the breakfast was inefficient

and the wifi kept requiring us to re-log in every time we needed to use it

nothing like a getaway without your kids and can’t sleep in

the pool was great

be made, five of the six pillows lacked pillowcases (which was remedied following a trip to the laundry room

housekeeping was still there at 8pm with laundry lying in the hallway

short staffed and dirty laundry left in hallways

hallway by, what looked like any room that had been occupied the night before, and no one from laundry had picked

which i had to get laundry and trash and help make the bed

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

negative experience i had was the room service

some $30 random deposit$50 pet fee should be refundable if your pet doesn't destroy or potty in the room which

exceptionally clean, friendly, large grassy area for my dog, good little breakfast counter, bar open with food

swimming pool, spa, pets, downtown, restaurant

like when you accidentally leave a load of wet laundry in the washing machine

cheap and fast laundry facilities

continental breakfast with coffee available 24/7 laundry also available which makes traveling easier when you

no laundry room for guest as stated there was and the atm machine was broke

to wait 10 minutes for housekeeping and laundry people find the front desk clerk

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

bad wifi issues.

shuttle service was great

room service was late and inconsistent

can't connect to the wifi at room

generous laundry facilities

i ended up buy snacks from front desk mutiple times because of my kids

was given a late check out upon request. huge rooms for low price.

right downtown with free shuttle to and from the airport or ok d market!

for kids to do, valet parking charge and service, room was small, sofa bed uncomfortable, temperature

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

great all around hotel. my favorite in omaha. hotel employee in the bar is a great host.

valet parking & room service were a plus

bar service and food were excellent, front desk staff were helpful and very pleasant, rooms and

no daily room service (make the bed and clean towels)

woman folding laundry was always happy and singing

breakfast, good machines for guest laundry, comfy room, best price in the area for the night i stayed, close to

ice maker on our floor wasn't working, the guest laundry rooms were disheveled

i just emailed yall my address i left a few clothes in the plastic laundry bag in my room#344

laundry room closes @ 11 pm

ran out of towels in the pool area; reservation stated free parking- tried to charge for parking, showed free

room 520 was beautiful, had 2 separate bedrooms, full kitchen

the breakfast was varied, the facilities were clean, everything was very tidy and with a good

breakfast was very good and easy to get.

desk people were super nice, the rooms were clean and the breakfast was for everyone- adults and kids were

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

room service was quick and the food was very good

then we went and ordered room service and i opened up a mike jug and took a drink and the milk was coming out

no room service everything closed

john at the bar was fantastic! the reuben and onion rings they make are also amazing.

clean comfy beds, pool gym and laundry room were open

it would ve been great to have a plastic laundry bag to transport home wet swimsuits

i think they may have been having trouble with their laundry as they were lacking clean towels too

best part was the gym facility and the rooms were super cute and nice

no breakfast options but the shuttle took us to wheatfields. :)

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

trash and laundry were left in the hallway all day, until that evening

i liked the front store area had laundry soap and dryer sheets in small batches

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

shuttle service to nerby places excellent

the vibe and that it had a roof top bar also a restaurant in it.

bar was closed and parking was rough, but super lovely stay, kind workers

every member of the staff was absolutely amazing! food was nice and well priced. gym was amazing

it would be great if the roof top bar could be expanded to three times its current size to be able to serve

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

also, a vending machine for things like laundry soap, alka-seltzer, rubbing alcohol

this hotel also has a speakeasy bar that was amazing

with a full bar and speakeasy

it would have been great is there was some sort of car or shuttle service.

smelled great! wonderful amenities with the shuttle and bar. loved the funky vibe.

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

the window was open on the 3rd floor and maybe bc they knew it wasn t working, but with little kids, i could

cleanliness, comfortable bed, quiet room, decent breakfast

breakfast was good; staff super-friendly; free uber service throughout metro area!

gym is very sparse, three treadmills

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

housekeeping - laundry

the guy that made breakfasts was super, especially during the busiest of times

breakfast was delicious

no wifi and elevator was not working.

breakfast was good, laundry price was higher than i expected. overall stay was good

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

breakfast was great and the staff was restocking the items immediately

they have a free shuttle for around the city and to the airport

shuttle service was unreliable

breakfast was great, the on-site laundry, the gym, they were all great amenities

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was cold

no bacon with breakfast

best breakfast i've ever had at a hotel

it can be challenging to find a spot at the pool. guests start saving seats early in the morning

it was nice to enjoy breakfast and dinner on the balcony

the pool bar was very accommodating and the wait staff very attentive to customers

breakfast was included which was delicious

beautiful pool area and upscale bar and restaurant

coffee, kitchen

-the pool area was gross and there was trash so we didn t swim -the walls were super thin -the shampoo

pool is a bit cold

because it was convenient to our destination however we more importantly, for the pool as we have kids

unfortunately, we were not able to have breakfast at this location because it was being served at 7 a

thought laundry facility was kinda expensive $2

this created a fairly difficult time finding parking or simply parking between

always good to have a hot breakfast

able to have room on main floor. breakfast in am was good.

parking lot is small and awkward

location was good, close to many food places / laundry mat, we were there for 9 days

it was a place to rest after driving 11 hours. it is pet friendly. it served it's purpose.

laundry door didnt work

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

hotel is just ok lobby area wasn't clean the decor in rooms are just off maybe ok for kids and young

great parking

nice bar and close to good restaurants

we waited the storm out in the laundry room until it was safe enough to go back to the 3rd floor

the pool was adequate, and the hot tub was alright

like hot tub breakfast was good

location, (manager at front desk), having a fresh and daily hot breakfast, and my room cleaned every day

the pool

the pool was great and the hot tub was in working order, a rare thing these days

breakfast and the pool was good for the kids

jacuzzi was not working and the fitness center was not opened either; they did make accommodations with the

breakfast was good. location good

it gave me a headache and my kids couldn’t fall asleep

the 2nd night there was a lot of noise from kids and at 11:00 quiet

us into the hotel was short with us and didn't tell us where to locate our room or what the wifi code was

nice rooms and pool area

the pool is very very small.

very clean room, plenty of free parking and staff were very nice.

convenient location and friendly service. i like the free laundry too.

parking lot

50 and my laundry weren t even dry (half a load)

noise above me. someone kids were loud.

we took kids to swim .. easy breakfast

very quiet. beds very comfortable. nice breakfast selection

great location, nice pool, firepit and grill. loved the bed and the kitchen.

be better if front desk can help to exchange the coin (for laundry machine)

i loved having laundry facilities on our floor as well

coin laundry facility in the hotel

i enjoyed the style of it and the great parking

accommodation for a bathtub, beautiful spacious room, good gym, clean bright hotel

i couldn't find the laundry area that was shown in the pictures even after i asked the desk for directions

breakfast was excellent, coffee in lobby all day/night, printer/computer for guest use and cheap laundry room

also onsite is a laundry room but brinf your own detergent but they sell them at the front desk

breakfast and evening social were great laundry facilities were clean

we needed laundry facilities

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

laundry facilities could have accepted cards or tap to pay would have been nice

the parking lot was being remodeled so there just a few parking spots.

we had a suite and the room had lots of space. beds were very comfortable. breakfast was great!

breakfast good!

liked the pool and hot tub

pool was small

breakfast was good. room was clean.

i liked breakfast and the staff (both front desk and breakfast staff).

breakfast was amazing. everything was clean

there was a large water puddle in the hallway by the laundry facility

have had signs up saying where the laundry facilities where the pool was where the vending machines were

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

the front desk staff gave me wrong information as to where laundry was, which led me on a wild goose chase to

laundry services were bad dryer wasn't working

laundry in the hotel

it did have a laundry area which should be available with an indoor pool.

no laundry for guests.

my message sent that day about laundry services (10/12) on booking

free parking, pet friendly and the breakfast was very nice

the loud music from a harley davidson parking lot party!!!

newly remodeled rooms, clean & warm indoor pool & hottub, great breakfast, comfy beds, cable & wifi

variety for breakfast

nice pool and workout room, should have brought swimsuit, plenty of parking,

breakfast was tasty and had great variety

easy check in and out. access to the pool and food was good.

pool is very small

the covid but it was the only hotel on our travels that didn't try to make something work for the kids

pool was small but my daughter loved it and i loved the hot tub

pool not as pictured

extra facilities like laundry room was a nice touch

they were good to let us use the laundry cart when the other cart could not be found

laundry facility was clean

no much parking close to the doors

the parking lot has a lot of pot holes that need patched up

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

like home than a motel and having a kitchen is great indoor pool is a plus along with the free laundry and tasty

size of room, ability to cook and indoor pool, free laundry facility, evening meals (of sorts)j, breakfast and

shower and was given 3 as the hotel had no clean towels and housekeeping was not available to do laundry

laundry services were free

included free breakfast and a guest laundry room

equipped with guest laundry, fitness center - but the treadmill was broken, which was ok because there s a

the guest laundry room was next to our room and late at night and early in the morning it was terribly loud

the laundry machines, makeup towel, staff

on site laundry and pool

there's too much moisture and humidity near the guest laundry area

the pool was to cold for the kids to stay in for even 5 min.

liked having handicapped parking right @ the door on

the only complaint was the pool was to cold.

loved the pool, good breakfast, and nice size room!

thin walls so you could hear the sounds from the laundry

central to our activities , staff was very friendly and helpful. laundry was easy to use.

the pool and workout room were sufficient

breakfast was even great

please open up your parking lot on the east to allow vehicles to drive east to access cass st

the laundry machines only take bank cards and charged my account multiple times

nice rooms, quiet, good value for the money, convenient and reasonable laundry

wasn't an atm or bill changer for laundry and vending

nice workout gym and laundry rooms

it is friendly & has vending machines and laundry

left some clothes to be washed in a secured laundry room and a shirt was stolen

guest laundry available

pet spots all over the carpet

limited parking

and breakfast; waffles and syrup, but no eggs, bacon or sausage

everything from the staff, room, lobby, pool, breakfast, lobby bar. all of it was outstanding.

wasn't very clean, room service dishes outside the room doors lining the hall our whole

the hotel was busy with kids staying for competitions and also a few wedding parties

were kids everywhere running throughout the place and they took over the pool

space only problem was room service didn t get coffee person wrote down room wrong room number after 2nd call

i don't think the laundry machines need to be $1

also house laundry center available on first floor along with vending machines

while washing laundry the machine filled with water and they didn t even drain it

i like the on site laundry. i love the comfort of the bed and room over all.

laundry facility was broken down

room smelled like wet laundry

no breakfast or laundry due to renovations

was no staff every when i needed them, there was no breakfast, no laundry, i booked a queen bed but got 2 full

hotel says it has laundry facilities and serves breakfast that is not true

the shower, walls,muddy or poop on the bottom of the door frames in the bathroom no trash bags or laundry bags

area with the food, the halls smelled like weed, there was no change available ever for the laundry

laundry, one elevator, ice machine the breakfast was toast

also, the laundry facilities were out of order which was inconvenient

a hotel with hundreds of rooms and a laundry room with only one washer and one dryer

if you want doing laundry, unfortunately, there is just one machine and need quarters, and no chance to get

went down to get more and had to wait because they weren't done in the laundry for both nights

no guest laundry

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

parking great

parking lot was full and hard to park in due to snow, not necessarily the hotel's fault since there

was dirty, could hear staff talking real loud in laundry room behind our room

was told would cost me 25 dollars cops out there everymight to break up fights and woman raped in laundry

parking lot was full, and

,bugs, people drinking and partying out in parking lot felt very unsafe ladies in and out of room would never

well lite parking lot

also-there was an altercation that got heated in the lobby while we were doing laundry

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

wish they had more children’s channels on tv (disney, pbs kids etc)

pool was a bit small for lap swimming and if only a few others were in it, it was crowded

the booking site says there is a hot tub/jacuzzi, there is not one available, but the pool is heated

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

it was in a great location, clean room and great breakfast.

pool was good and breakfast was wonderful.

wifi was not good.

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

we had to drive through some little strip mall parking lot to drive around it to get to the hotel located back

he also didn t explain anything about check out, wifi, policies, etc

) the gym was destroyed, the breakfast was a joke, and the pool was out of service

front desk staff down to the laundry personnel were very helpful

needs a guest laundry so you can dry your swim clothes after enjoying the pool

as well as the pool for our kids

nice, clean rooms. kids enjoyed the pool. great continental breakfast. several hot food items!!

it s heated and has water slides which my kids loved

the kids enjoyed the pool

wifi pretty good

on parking lot

room was very clean and larger than most rooms. indoor pool!

parking and location , rooms very clean beds very comfortable

there were smoking rooms available and i even got upgraded to a king size bed when i had reserved a queen room

if you're happy with simple & inexpensive, plus bringing the pet(s).... this is a good choice

wifi was slow and would drop out

smoke, so i got a smoking room

parking lot was filled with garbage and dog crap, cars parked on both sides of the small entrance