private secure parking

friendly, convenient access to bilbao ferry terminal, good kitchen facilities, very nice host

private parking is extremely handy

a good breakfast is served in the morning

the house has probably six rooms and communal access to a good kitchen

very nice room, quiet location. had a laundry just over the road. safe undercover parking.

clean rooms, good location, ok staff. ok for 1-2 nights if you are travelling. pet friendly.

bar never opened

decent restaurant and free access to local gym

wifi was very poor

we arrived on a sunday early evening so the restaurant and bar was closed and no places to eat outside the hotel

so we asked if we can order the room service right now, she said yes

value lovely view from our 8th floor room dog friendly clean large room very good food / bar

good parking. air con and fridge in the room. very clean. pet friendly.

nice cafe / bar very reasonable prices - a glass of wine was only euro 1

pet friendly as well

fast wifi

breakfast was included, eaten in the same restaurant, and we made avail of the reasonably priced laundry service

the fact that there was a restaurant on site, offering a choice of menu meal or,snacks from the bar, open until

the room was very clean and well air conditioned, the wifi excellent.

no problems at all receiving our pet dog

also has a bar and cafe food along with a full restaurant to use on arrival overall a very good hotel we have

great garden for the kids to play, lots of small touches that were wonderful, perfect hostess to meet us -

there were two big groups of schools kids and we had no space to have breakfast

plenty of parking

the bar restaurant opposite is very friendly and good food, not in formal restaurant form but tables

wifi, comfy beds and easy stopover location before bilbao ferry, good restaurant across from

clean room. comfortable beds. easy parking. traditional food in restaurant. good prices.

the room was immediately above the bar and therefore very noisy

went with this hotel as we saw on google maps a swimming pool at the hotel, but there wasn t one really

restaurant on the website is only open lunchtimes - weekday evenings food is served in a scruffy bar area on

bar staff seemed detached and impersonal - not a big problem but makes a difference when you are a

supermarkets nearby if you need them will definitely use again but won't take the breakfast

staff were very friendly and loved our pet cat who stayed in the room at no extra charge

breakfast was very good only problem the coffee machine did not make hot coffee ,shame on

cheery welcome in the bar, bar food was tasty and good size

didn't do breakfast this time (that was a little disappointing last time) so all good this time excellent

hotel is pet friendly and no extra charges are applied which is something very rare in spain and just for

pet hairs on the bed, but knew the hotel accepted pets before i booked so guess was to be expected

no wifi in the rooms :/

value for money, pet friendly, conveniently situated, comfy bed and pillow, underground parking

the wifi was good, as were the other facilities

the laundry doesn t work and the shower broken

a express supermarket one min walk away with lots of food options that we could prepare in the kitchenette of

kitchen facilities. no bowls for preparing food in or for the microwave

have to pay for wifi access although the mobile data reception is excellent so you probably won't need it

is a bit of wear and tear in the decoration and kitchen utensils

allowed us early check in.

no room service.

to join us for breakfast and were told no breakfast for hotel guests only also tea / coffee room service - not

spa and gym.

i missed a pool.

is not open for hotel guest, same as the pool, needs to be paid separately and kids are not

tea or coffee facility in the room, room service hard to get hold of, tv only spanish channels no uk , staff

we ordered room service for dinner, it took quite a while but the food was delicious

stop off for our journey to southern spain, clean rooms, lovely bar & food

little things as the number of clothes hangers, the facilities of the kitchen could be better for a hotel of

staff; good buffet breakfast; restaurant and bar in the hotel; room service; mini bar in the room; comfortable

the pet surcharge of 25 euros far higher then we have ever paid

dogs allowed in the bar too

the bar was great as could eat there as well

because dogs are not allowed in the public areas, our only option for food would have been room service ( choice

calm location and free parking

also, the bar and restaurant are available

bar was dirty, and the food in the restaurant was of a poor standard, shame, the location on our

wifi did not work nowhere

parking good

the gym was neglected and in need of renovation

good wifi

especially the bathroom was very poor in our room (and similar in the kids room), with a sink leaking in the

mini bar was switched off and empty

it just needed better cleaning (patches of mould on the side of the pool) and the ceiling paint was flaking so

we had dinner and breakfast at the hotel, the dining room and bar were nicely

just outside the city, but with easy access great ambience , varied menu , both dinning room and bar

hotel is quirky and comfortable with excellent bar and restaurant facilities

us due to travelling bu motorcycle - it was up some narrow stairs, away from parking and had no wifi signal

staff were friendly and the bar area was really comfy, perfect for

large quiet room, clean, comfortable, good wifi, friendly reception staff, centrally located

gave us early check in and choice of room type

there is no bar or restaurant but there are lots of cafes in the square

wifi and shower worked very well

nothing. breakfast in local bar was fun.

they can add more vegetation for privacy at the pool area.

well as able to order hot food -location good - spotless and spacious room -nice to have sunbed/pool

lovely breakfast. lovely staff

was lovely - but service of the items you could order on the breakfast menu was very slow both times we ordered

-walking through bar area in robe to get to pool area -cost of daily parking at 25 a day

i found the fire exit partially blocked by laundry on several occassions

easy to find .great parking

and comfortable hotel on outskirts of haro with parking

but we are a family of five and we were all on same room that was good, to keep the kids close

excellent breakfast and staff.

no wifi

very quiete location and view to the lake! super comfortable beds, free parking, nice breakfast