pool was closed and that was disappointing

staff was very friendly, close to unc chapel hill, bar in hotel!

friendly staff, clean, free business access, computers, wifi, printing

staff, spacious room and lobby area, easy parking, fitness room, and a short walk to a small but interesting

booking it advertised free breakfast and the pool

laundry not working

wifi for the laptop didn't work on the first night

wifi problems.

hot breakfast was great, good variety

the kitchen staff provided me a high chair for my infant which was appreciated

i especially love the outdoor seating area at the bar with fire pits

the fire pit area off of the bar was amazing on a cold december night

shuttle service

breakfast was not included, nor was parking.

the room next to the gym is loud from people banging weights (7am, 1am).

room was directly across from laundry and sports team did laundry all night

also no mini bar or room service for in-room dining

has a lovely small bar to have a drink in the evenings, and has fantastic breakfast choices

pet friendly property - our dog loved people-watching from the full length windows

it s a busy hotel and the bar was full anytime i needed a nightcap.

onsite laundry a plus

was disappointed that the hotel offered a guest laundry facility on their website, but there was no laundry area

very cozy rooms, nice gym and all common areas are perfect

i saw dog on elevators, didn t know it was a pet friendly place or i would have booked elsewhere due to my

my kids having to sleep on air mattress

it was a bit loud up until 10:30, but i think it was from kids playing in the pool

due to covid ..... no breakfast and no pool! it s time to open amenities again

that they didn't offer room service unless you asked the night before

it was perfect not a lot of people using it - staff was really friendly, our room was clean and room service

if you desire room service, it's necessary to make a request prior to 9 am; otherwise, it isn't provided

provided amenities (snacks and laundry facilities for example) are superlative, and help make this property a

its only 3 stories and there where at least 2 laundry areas with very nice appliances as well as name brand

everything was great, comp ice cream and laundry were nice perks, great fitness center

also, having laundry was great

new portion of the hotel; older rooms have very thin walls; newer is great and free beverages and laundry

hotel does not have laundry

no laundry room, location and lack of visible signs to entrance.

having to visit hotel next door for pool and/or guest laundry

free breakfast

nice and clean. good tv channels including golf.

utilities were missing, there was no laundry bag in the room, there was no socket to charge the laptop on the

laundry on 2nd floor only pool closed

room was close to the laundry/cleaning supply rooms where the staff was working throughout the days and evenings

the wifi was horrible

our room (119) was near the pool area, and a table was right outside our room window

no laundry service is really a problem.

gym equipment needs an update

nice lobby and gym

room service could have been delivered with a little more happiness-- the person who delivered it

no 24 hour room service

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

were happy with the laundry facility

our only regret is that we didn't stay long enough for a dip in the pool

great breakfast and a nice pool

well maintained interior, good functioning appliances, and above average breakfast

ran out of laundry soap

they were so kind to my three kids and went out of their way to spend extra attention on me since i was

was told pet friendly but went to get coffee with my emotional support animal and then was rudely denied and

they were so kind to my three kids and went out of their way to spend extra attention on me since i was

breakfast had a lot of choices. rooms very clean and great location.

fantastic indoor pool and decent gym with weights room comfortable great shower great breakfast with a big

the breakfast is great too

location -was on a busy street and young kids raced down the main drag all night long

breakfast was also really good

food or bar area

the hotel charged for laundry and drying, but even after paying for three drying cycles each 40 minutes

more towels. wanted do laundry but didn t because lack of coins.

no change for laundry

the parking late at night felt safe

it didn t have a pool for the kids

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

called before i registered about the status of the pool, it was the only reason we stayed there

my niece and i also enjoyed our fun time in the pool because we had it all to ourselves

pool was very small, even compared to other hilton garden inns, hampton inns, etc

parking lot and entry weaving

there outside area very well landscaped n picked up which tells a lot about a place oh n free laundry yes i said

free guest laundry facilities and daily breakfast was the cherry on top

breakfast and social dinner, all day-long water and coffee, clean and spacious hotel room, free laundry , and

but they came and cleaned it up right away and gave us complementary laundry soap for the laundry room for the

water it offered) occasional food in the late afternoon, kitchenette, 24h fitness room, 24h self-laundry room,

i even did laundry and that worked out well

more fruit options for breakfast would have been nice.

ok. would have liked a hot breakfast.

the breakfast

pool was one of the main reasons we chose this hotel but it closed the day before we checked in

no laundry ceiling falling off on bed construction work

i like that you have laundry, iron and coffee maker in case we need it.

free breakfast was good. they had laundry facilities, and they have a good fitness center.

had everything you would need for a 1-3 night stay including a coin laundry room(one washer, one dryer), small

either they don t know how to properly do laundry or they are cheap to order new towels

love the location of my room and that it's close to the stairwell and also close to the laundry facility

enough laundry machines and ice machines were empty several times we tried had to go to another floor

only concern i have is parking

easy booking process. pool and whirlpool.

location, modern, breakfast

tea, coffee and chilled water were available 24/7 and the laundry was very convenient

good location near everything parking free and nearby shopping is very convenient great gym and laundry

n go breakfast was a little sparse - just bagels & cream cheese and a couple packets of instant oatmeal

the pet deposit

wifi was great

was very clean nice large tv comfortable lobby while visiting with family and friends handicap parking space

and on the highest floor possible due to my last stay not being great because i was over the parking lot and

the pool was shallow.

small parking spaces

location superb facilities bed comfy great food and bar great staff great price

no change machine for laundry use. maids didn t speak english .

the laundry room was dirty and needed to be cleaned

price, laundry

it seemed up to date (laundry rooms, breakfast area, rooms and decor).

laundry didn't work very well (although we did get it working to do one load of laundry - we were

i love that they have free laundry

free laundry friendly staff good value

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

i also experienced dirty laundry/dishes and tub area wasn t clean

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

laundry on site ($7 to wash+dry)

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

evidently this room is directly above the laundry area

pool and hot tub closed ud83dude21

i was concerned about different arrival days for a family member and had questions about the shuttle

pool and cleanliness

the indoor hot tub and pool

no clean rags and towels we had to wait hours til they finished laundry

because i have limited mobility we wanted a first floor room, easily accessed from a parking space adjacent to

covid limited breakfast choices, but what we did get was good.

allowed pets limited breakfast choices

staff kind and helpful, including with moving rooms/dealing with errant wifi

also i liked that there there are laundry machines in each floor for each one to use

breakfast room laundry facilities

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

it offers a small gym and pool, laundry facilities, a simple breakfast

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

sounds from the laundry nearby disturbed my sleep

dirty laundry pratices

there were no laundry detergent on hand to use the laundry nor were there any available to purchase at front

never got room service for cleaning and laundry

wifi signal strength was too weak

free which is great however the dryers took forever and residents were rude about managing their laundry

kitchenette in room.

get pet area, lots of grass

they also charge a lot for a pet, $75 nowhere on their website do they tell you that amount

the gym

and they shut the pool down at 8:15 on a really beautiful saturday after noon

as well a larger or more well equipped gym would be nice

the pool was closed.

i couldn t connect my mac book to the wifi

small parking lot

laundry bag shredded apart plug not available for tub drain water not hot enough/ did not sustain

was nice and clean for the most part room were clean but laundry room under mat need s

parking

breakfast was the waffles and some other sides

and free parking

no, all including the breakfast was reallt great!

we stayed 3 nights and the breakfast was different every day with great choices

the breakfast was good

needed more of breakfast options but it was still really good.

the size of the room and the bed was comfortable' the breakfast was great!

the rooms were clean but a little tired looking the laundry facilities were out of order and the hallways were

i appreciated that there are laundry facilities for guests.

comfortable bed with choice of pillows. hot breakfast instead of a carb continental meal.

other guests tailgate parties in the parking lot.

it accommodated 2 adults and 4 kids rather well

that there were kitchens and a laundry basket

laundry room was easily accessible

laundry facility is crusty and this one doesn't even have a gym or any other amenities at all

laundry room was a mess

wifi unplugged. overcharge after complained. no.pepsi.

will be back to stay again:) room 138 was on the bottom floor right next to the pool

pool, gym and room were amazing

gym was great

everything was clean, spacious, and there was variety for breakfast, so it was great.

did not like the breakfast selections

clean hotel. lovely rooms. great breakfast with a variety of items!

being a duke patient they allowed us an early check in which was greatly appreciated

clean, quiet and the breakfast

the facilities were immaculate, the bed was comfortable and even the breakfast was delicious

wish the shuttle took you other places than the airport

oatmeal, eggs, ample of fruit and there was also simple dinner included in the price and a shuttle

of lighted parking, great breakfast, well kept general areas, good security, centrally located to airport/rtp

posted hours of the pool was not accurate, the closed it an hour before the posted time

mold in pool

breakfast was great

laundry and

no rush to leave, amazing area for work opportunity, and great hotel amenities (shuttle, laundry,etc) makes

no shower curtain. left laundry from previous family. keys never work.

also the laundry room and vending machines were out of order for my entire stay

the pool is still closed

no information on wifi or breakfast times

great wifi too

good breakfast and parking is also convenient

the staff was excellent the food was great breakfast the parking was well lote

everything was perfect but the wifi. it s very bad and needs a upgrade

clean gym with everything you need

keeping my child occupied with the pool for something fun, while his dad visited with his mom, as kids are not

rookies bar and grill across the parking lot

rookies bar and grill across the parking lot

the airport shuttle and the friendly staff

room was below what i can only imagine was the laundry facility

no laundry for customers

every outside door arround the hotel's parking had keycard access working properly

the grounds are gorgeous and the pool was the perfect temperature for a hot summer day

needed a hotel with a hotel shuttle for the airport

laundry room should be upgraded.

the laundry room was flooded

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

and the man incharge of the kitchen and laundry was very helpful

parking was limited but looks like due to construction

the room service and meals were amazing

the golf course is spectacular

even the parking lot was beautiful surrounded with

wish there were spa serviced

the location is next door to duke. parking is convenient.

location and convenience of laundry, gym, microwave and refrigerator

so mask ud83dude37 no bar no restaurant but you are still able to sit outside and enjoy the peace

location and convenience of laundry, gym, microwave and refrigerator

the room was clean and room service was fast

rooms needs to be updated, no room services, pool was closed.

their gym was closed on sunday and there's no free wifi after you check out

shuttle bus a big bonus

that breakfast only comes with preferred rooms. and the pool and jacuzzi were not clean

their gym was closed on sunday and there's no free wifi after you check out

shuttle service was nice and prompt

the pool area and gym

room service was terrible

breakfast details and time when it opens and closes, which makes the customer think, on swing the room service

could not eat my food near the bar with my overpriced drink purchase.

do not drink so i m not impressed by having a bar onsite m first room had no air and they had to move me that

breakfast area is to small

the room and bathroom and access to wifi and other necessities

breakfast was great and the room was spacious, all of the employees were kind

couch- fold away mattress had dry urine stains and my kids didn t want to sleep on the mattress

the pool and hot tub was excellent

the staff! the cleanliness and comfort of the room. delicious breakfast.

not use the food and bar area due to a negative experience with bar tender after the duke florida state game

t like walking from parking garage with no covered breezeway in the rain

good gym with early access

convenient parking

our room 111 was next to utility laundry room and water seemed to cycle on and off all night in the adjacent

pet fee of $25 @ night was excessive and $2 to use was washer or dryer for laundry was too much

no laundry service available at the time

not having quarters available to do laundry

breakfast was nice. room was clean and comfortable.

laundry was found in our room when we checked in

no laundry room

went to the front desk reported what happened and offered to wash the bedding ourselves in the laundry at the

my towels smelled like a smoker was attending to the laundry

amel, the madame that manages the breakfast, was the most nice person in the place

spin cycle on the industrial laundry was audible my room sometimes

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

tapas at bar were very good

connecting to the wifi was a pain for a hotel of that caliber. i d expect wifi to be seamless

the next day i was doing laundry and younger man was much more pleasant when i had to walk back through the

more variety(hot food)for breakfast and juices

liked how spacious the room was, the refrigerator, microwave oven and the kitchen sink

parking was a breeze

staff was wonderful, the room was clean and the breakfast was good

our room is close to the laundry, which makes it noisy

price, comfort and a nice continental breakfast.

limited parking on front side

breakfast could be a little better, but is ok

super friendly staff, clean and spacious bedroom, good location, parking available at site.

the laundry facilities consisted of two washers (one front loader & one regular) and two driers, both

it was great having a small kitchen, too

wifi wasn't free

kids and baby loved the outdoor pool

there's even balcony seating for breakfast upstairs by the kitchen

the pool area is very nice too

nice bistro, bar for both breakfast and night for a drink and or a snack

was nice having a balcony over the pool

there s also a bar in the lobby as well as a nice little courtyard area

the pool is outdoors so it is out of season

plenty of parking on site

the parking lot was a little tight getting in and out for myself, but manageable.

shuttle service was not explained and available at times that i needed.

the food bar is very expensive,10 bucks for 1 egg bacon sandwich and a hot chocolate

also offered a convenient shuttle to take us back and forth

laundry soap used very offensive

distance and i like the fact that it has a washing machine and dryer for guests to do their laundry

luxurious experience but your needs are covered, including a fridge and microwave in the room and laundry down

desk attendant kept going outside or talked on his phone the front desk didn t have change for laundry

i chose this hotel because of shuttle service, microwave & fridge in room and laundry in common area

try and look like she enjoyed her job, not helpful when it came to asking for quarters for the laundry as the

there's no pool to cool off in or anything fun at the hotel for kids

my son and i also enjoyed our breakfast

my kids were so disappointed because they love hotel breakfasts and the waffles

the hotel is clean and the breakfast was very good

laundry machines needed some cleaning

room service only available at dinner.

however, there was a snack bar available

great location and staff. quiet. the shuttle was so helpful!

especially head waitress and shuttle driver, went out of their way to help me

guest laundry,wish it was free

people in n out of laundry across the hall all night long

should go through laundry room daily to ensure appliances are in operational order

had my room serviced and the staff moved things in the refrigerator

clean, spacious bed and room, helpful staff. ok wifi connection

even the parking lot was riddled with cigarette butts

pet friendly

my wife wife was very pleased with the room and the breakfast

breakfast not severed until 7am.

parking lot was very well lit on all four sides

only bummer was the hotel has shut down the pool, gym and room service due to covid-19

excellent location, artistic decor, great staff. fun bar in the hotel.

room was large, shower was great, gym small but perfectly formed

bar should be open later during dpac events

a very nice bar area as well in the lobby

might be worth noting the monetary system in the laundry room

i didn't stay long enough to enjoy the games, the breakfast, or the pool, but hope to do so in the future

no pool

the water bottles provided ,refill fountain , cookies ,breakfast , pool ,fridge size ( especially the freezer

it was great we really liked the kitchen, alsome!!!

i utilized the on-site laundry facility

lovely large area for for long term residents to play cards, watch tv, swim, exercise and do laundry

very nice fitness center with a nice laundry room for guests to use

my kids loved free warm cookies and complementary breakfast

mary torres of thr breakfast staff was exceptional

laundry!

hotel is a good value, includes complimentary breakfast, on-site laundry, good-size room, kitchenette, small

that you charge so much for a pet to be with us.

pet fee is a lot

very clean spacious and modern room great bartender (joe) :-) parking available good breakfast

love the fact they are pet friendly

breakfast was great. room service and valet were good.

wifi was spotty at times

there was a confusion with the kitchen staff when ordering room service.

i didn t get my fizz that was part of the me +1 spa package.

it would be perfect for a family with a long stay because of the laundry mat

the laundry is too expensive.

the laundry room is open 24/7 which makes it easier to do laundry when the machines are not in demand

00 pet charge was outrageous, and pushing us to check out before 11 o clock, was unacceptable

the full kitchen is awesome

no breakfast provided, but still a great stay!

nice having a restaurant and bar on location

pool and a very comfortable bed

only bad experience my friends and i had was at the bar (black short guy with dreads and glasses) on the roof

pet-friendly

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer

excellent customer service .. free wifi code was given... parking close

should be coffee available to all in the lobby renovations on our floor and gym closed

related - the bar was open, but the bartender didn't do a great job wearing a mask - sometimes it was on,

needs to open breakfast back up and extend the bar hours , covid restrictions are ending and with the lack of

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

rooftop bar with sunset

fitness center was still closed for covid despite the closure no longer being required by the state

no laundry. no pool. gym is tinny.

was good and the staff that handled room cleaning and the kitchen were all very polite and refreshing

every day it was the same greasy breakfast, also the gym facilities was outdated and there was no water

not many options for waffle toppings, too much shock in pool, small fitness center.

breakfast is excellent, house is clean and cookable.

toilet seat was quite loose. laundry coin operated no coin at front desk

laundry service from outside is

clean room, friendly staff, good wifi

breakfast was excellent lots of different choices

nice,clean quite room with plenty of parking, a nice location, friendly and helpful staff

the parking. not many places.

more about the parking options ahead of time.

the wifi was sometimes spotty in our room, but it was great in the library.

parking is always an issue however we found a spot pretty close this time.

i could get something delivered to my room from the restaurant, imagine my surprise that there is room service

sink or tub didn't have controllable drain plugs so couldn't do sink laundry or fill a bath

the dryer in laundry room was not functioning correctly

laundry dryer roars

laundry facilities were nice & very convient

they were not respectful of laundry facility and use

quiet, dog friendly, very nice staff has a outdoor pool ,fire pit, laundry facility on site has an awesome

room was very comfortable; easy parking; easy access to highway; friendly staff; lounge area is very nice

pool closed, gym not clean (no towels, equipment not sanitized daily, no water, etc.)

pool was not clean and was not cleaned the duration of my stay

being alerted ahead of time about the closed pool and pool area(you couldn't even sun in the chairs around the

the guest laundry room,only 1 washer and dryer.you had to pay with a credit card.

the bed sheets smelled like old laundry

updated room well kept, good wifi and cable tv, very close to downtown

only thing i had issue was with wifi. wifi was not working the night we stayed there.

pool was closed and the shower has designed where you got wet with cold water before you could

area, loud employees smoking and chatting outside the utility room next to my door in the middle of the night,

great location, breakfast, and staff.

breakfast area only small in office

the room was smoking, it was the only good thing

breakfast had two pathetic options

there wasn t a gym and the parking was very tight. also the breakfast wasn t appetizing.

easy parking

there wasn t a gym and the parking was very tight. also the breakfast wasn t appetizing.

a lot of parking

pool needs to be refinished

no pool.... no pots,pans or utensils in kitchen.

strength of wifi could be higher and breakfast though complimentary needs a little more variety.

parking was good near the room we occupied

were dirty red stains, paint and other spots, guests walking around in the parking lot asking others for money

into parking lot, property looked like a homeless shelter

the hotel ambiance and room was very nice. they had very good coffee and nice breakfast

mark, the manager was able to find a pool at a nearby property to use, since

gym did not have functional remote, nor did water cooler have cups

indoor pool and close to downtown

personnel not informative, only provided breakfast info, nothing about wifi or snacks at night or swimming pool

free laundry room too

the buffet breakfast was great

loved the updated design and the pool area was lovely; room was spacious and very clean.

the kids knocking on the doors a d running.

everything, especially the shuttle driver

the laundry room was laughable

in condensation beds are not queen sized as advertised they are doubles hotel advertised a laundry room, it was

he was very pleased with the room, and liked the mini kitchen

cleanliness, helpful, pleasant staff, coffee always available, breakfast, location.

the kitchen and cleaning staff was pleasant .

comfortable bed with superior linens, friendly, helpful desk staff, maids, and breakfast buffet server, nice

parking

kept all of the breakfast bar well supplied

the fitness room was outdated and 50% of the cardio fitness equipment were out of order.

breakfast was more than expected and the staff was excellent.

they even had laundry available for guests to use

excellent laundry facilities

and the breakfast, warm cookies at 6 in the evening and the fresh homemade self serve ice tea

some cash was taking from my car in parking lot during overnight stay on second day of my stay

loved breakfast, and they even had option of grab and go bags for breakfast

sheets on plus asked for fresh sheets to put on top of those, as i am particular with where my kids lie down

the bed was also very comfy, plenty of parking and the room was very clean

good customer service, breakfast delicious and clean environment .

makes me wonder if my bathroom was properly clean especially if me and my kids are useing it not to mention i

pool was not open

the room was over the laundry and next to the elevator, lost of noise

the front entrance needs some work, kinda blah. the pool area needs some work.

breakfast was great

needed an early check in due to a medical emergency

the breakfast jeje it was good and lots of variety