our room is close to the laundry, which makes it noisy

restaurant near the hotel was closed, and the parking was now becoming a dumping area

everything was great we really enjoyed the free continental breakfast

price, comfort and a nice continental breakfast.

breakfast could be a little better, but is ok

our room 111 was next to utility laundry room and water seemed to cycle on and off all night in the adjacent

pet fee of $25 @ night was excessive and $2 to use was washer or dryer for laundry was too much

not having quarters available to do laundry

no laundry service available at the time

no indoor pool.

in condensation beds are not queen sized as advertised they are doubles hotel advertised a laundry room, it was

the laundry room was laughable

the room was spotless. great breakfast.

wish the pool was indoors.

also, we paid for the spa tub room, and were told it didn t work after i was in it (my partner called down

the pool was exactly what we needed after a long car ride

easy access to the freeway & cracker barrell resturantwas a cross the parking lot.

the bed was also very comfy, plenty of parking and the room was very clean

the pool was closed!

i can sip and be cute, and i love how i can watch tv in one room while my kids are on the other side watching

feel breakfast person could have been friendly

was being done on the building which limited parking but we were able to find parking one night as others were

breakfast was very good & most of all the lady that cooked the meal was very friendly & the food

pool was clean and nice

parking

guest laundry,wish it was free

people in n out of laundry across the hall all night long

should go through laundry room daily to ensure appliances are in operational order

staff was great and room service too

th e pet fee was high

parking lot was very well lit on all four sides

things going on in the parking lot during the afternoon

pets are allowed

coffee was awful and no protein options for breakfast

quiet, continental breakfast, next to restaurant

might be worth noting the monetary system in the laundry room

its an app, then load money on the app, then make sure you are connected to wifi, then proceed

i appreciated my requests being met (firmer pillows, pool services, late check out, etc

love the pool and workout room

no pool

very nice fitness center with a nice laundry room for guests to use

lovely large area for for long term residents to play cards, watch tv, swim, exercise and do laundry

i utilized the on-site laundry facility

table near the food areas and has to do multiple rounds trip to take food/drinks for two young kids

room had a bit of a pet smell.

my towels smelled like a smoker was attending to the laundry

went to the front desk reported what happened and offered to wash the bedding ourselves in the laundry at the

laundry was found in our room when we checked in

no laundry room

were completely mislead by the pet fee

quiet, dog friendly, very nice staff has a outdoor pool ,fire pit, laundry facility on site has an awesome

a outdoor pool ,fire pit, laundry facility on site has an awesome italian restaurant across the parking

being alerted ahead of time about the closed pool and pool area(you couldn't even sun in the chairs around the

room was very comfortable; easy parking; easy access to highway; friendly staff; lounge area is very nice

no shuttle service on weekends.

the guest laundry room,only 1 washer and dryer.you had to pay with a credit card.

the bed sheets smelled like old laundry

breakfast was very good with wonderful staff.

having to listen to a loud commercial in order to connect to wifi was very annoying.

water in pool coffee was not up to par

spin cycle on the industrial laundry was audible my room sometimes

tapas at bar were very good

connecting to the wifi was a pain for a hotel of that caliber. i d expect wifi to be seamless

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

were happy with the laundry facility

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

tub dirty and broken did not drain chose as offered a restaurant and room service false advertising no such

good clean gym.

loved the room. lots of space. kids really loved the breakfast. it was nice and quiet.

shuttle around campus was very helpful

t like walking from parking garage with no covered breezeway in the rain

no room service for the first two days

good gym with early access

especially room service, which consisted of one menu for breakfast, lunch and dinner

staff was very courteous. room was very clean. our shuttle bus driver was so very kind.

also there was free parking onsite and didn't have issues finding parking

only thing that is difficult about our stays is the parking and that is a small issue given the other positives

shuttle service was not explained and available at times that i needed.

wifi definitely needs improvement

luxurious experience but your needs are covered, including a fridge and microwave in the room and laundry down

desk attendant kept going outside or talked on his phone the front desk didn t have change for laundry

laundry soap used very offensive

distance and i like the fact that it has a washing machine and dryer for guests to do their laundry

i chose this hotel because of shuttle service, microwave & fridge in room and laundry in common area

the hotel charged for laundry and drying, but even after paying for three drying cycles each 40 minutes

more towels. wanted do laundry but didn t because lack of coins.

no change for laundry

i needed a secure wifi connection for work and there wasn t one at the hotel

about directing us to dr office and parts stores,car broke down,had to repair it in advance auto parking

it has all the amenities, including gym, pool, golf and different options for dining

like it all. great value for money. very family friendly. golf lovers friendly as well

pool was ice cold and we chose this hotel so the kids could use the pool

breakfast was expensive for what it was. should have at least been a discount for occupants

location, proximity to the golf course. everything right there.

no laundry service is really a problem.

pool and spay looked great

gym was fantastic; lobby was really nice; plenty of space to sit in lobby or grab a drink from the

for a meeting such as ours, waiters not well trained and inefficient, service too slow, no room

nice lobby and gym

no laundry ceiling falling off on bed construction work

either they don t know how to properly do laundry or they are cheap to order new towels

had everything you would need for a 1-3 night stay including a coin laundry room(one washer, one dryer), small

free breakfast was good. they had laundry facilities, and they have a good fitness center.

i like that you have laundry, iron and coffee maker in case we need it.

good location near everything parking free and nearby shopping is very convenient great gym and laundry

tea, coffee and chilled water were available 24/7 and the laundry was very convenient

the breakfast was good. the gym was nice, but small.

loved the beautiful pool, the clean and comfortable room, the kitchenette, meeting occasional doggies on the

breakfast....and no lockable safes in the rooms

i even did laundry and that worked out well

the breakfast was perfect, fresh with a lot of options

beautiful workable kitchen

bedroom separated from living area and loved full kitchen, and delicious breakfast

the beds were comfortable and the breakfast had a good variety

space, easy access from interstate, customer service, breakfast, easy access to duke.

there wasn t a gym and the parking was very tight. also the breakfast wasn t appetizing.

was awful, lying about the pool to cover for someone

the pool was green enough to hide dead bodies in it

pool was closed and wasn't listed online,

you can actually wash your clothes at their laundry room while you swim or lift weights

no change machine for laundry use. maids didn t speak english .

it seemed up to date (laundry rooms, breakfast area, rooms and decor).

laundry on site

one staff on that was new and had to wait 40 minutes for the assistance with washer and laundry room was dirty

enough laundry machines and ice machines were empty several times we tried had to go to another floor

love the location of my room and that it's close to the stairwell and also close to the laundry facility

spacious, great location, pool is open just have to sign up for your protection, staff gave us a late check out

the room was very clean and breakfast was very good.

location, modern, breakfast

there is a decent gym, laundry room with four free washers and four free dryers ( you only pay for detergent)

no laundry bag

water it offered) occasional food in the late afternoon, kitchenette, 24h fitness room, 24h self-laundry room,

there outside area very well landscaped n picked up which tells a lot about a place oh n free laundry yes i said

very clean, friendly staff and nice pool. free laundry as well

tiles in bathroom floor, burn holes in top bed comforters, and the smell of smoke in a non-smoking room

advertised breakfast, but was not provided, even though there was signage on the wall at check-in that said

the night man could have told me when breakfast ended

is s run down we asked for non smoking room it smelled like old smoke

non-smoking room smelt very strongly of smoke which came through the bathroom pipes from other rooms

laundry machines needed some cleaning

hated the pool want open but location was good

was limited room service

there is a full service restaurant with nice large bar and room service for dinner (but not breakfast)

parking was easy

room was directly across from laundry and sports team did laundry all night

slightly noisy friday night but not too bad (my room was over bar across the street).

the bar was amazing-after a very long day it was perfect end of the night (one of the best drinks i

has a lovely small bar to have a drink in the evenings, and has fantastic breakfast choices

pet friendly property - our dog loved people-watching from the full length windows

laundry not working

pool, staff, location and overall cleanliness

hot breakfast was great, good variety

actually decent gym

the manager and kitchen staff arranged a birthday cake for my husband

good choices for breakfast

breakfast was not included, nor was parking.

great breakfast. great service. great everything

free shuttle service historical pictures on the walls / decorations for the upcoming christmas holidays

i loved that there was a small gym at the hotel

personnel not informative, only provided breakfast info, nothing about wifi or snacks at night or swimming pool

i was disappointed that i did not have time to relax in the indoor pool this trip. next time!

mark, the manager was able to find a pool at a nearby property to use, since

only con is there is not room service and delivery services were not made available, if there were any near by

good breakfast every day

the laundry room could have been a little bit cleaner.

was nice and clean, on site laundry was convenient, staff was nice, make your own waffles was a nice surprise,

the bed was very comfortable. breakfast was good.

i did not have breakfast, but everything else was great

and attentive staff, daily light breakfast, clean, comfy, and convenient to the highway

laundry!

hotel is a good value, includes complimentary breakfast, on-site laundry, good-size room, kitchenette, small

shuttle to duke was great.

to the dpac but the walk was very pleasant and the courteous staff also offers complimentary shuttle service

i also liked the full kitchen

was disappointed that the hotel offered a guest laundry facility on their website, but there was no laundry area

onsite laundry a plus

had a pet friendly room

nice rooms, accommodating staff, nice bar downstairs.

pool was cold!!

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer

kitchen needs to be open, no room service i had to order out and walk down the street to get breakfast

wifi, price is too high for the value given (older building that could use a revamp, dark hallways

room service there wasn't any, no kitchen that was the main reason for booking the facility so i

needs to open breakfast back up and extend the bar hours , covid restrictions are ending and with the lack of

pool was not nice enuf good value for money

only bummer was the hotel has shut down the pool, gym and room service due to covid-19

a very nice bar area as well in the lobby

the pool is very small but decent for little kids

it wasn't necessarily bad but an indoor pool would have made it even better.

the staff, the food at the pool!

bar scene was brilliant, with the pool lit up

loved the vibe throughout and especially the roof top bar and comfortable lounging cabana's

gym is ok but very tight so not more than one person can work out there on the smith machine /

i would also have liked to have a breakfast choice since i m unfamiliar with the area & didn t have time

i like the gym and sauna, the pillow and bed is comfortable too.

tried to order room service a couple of times, but no one ever picked up the phone

very comfortable. helpful staff. great bar and restaurant. a really excellent hotel.

the room was beautiful and the room service breakfast was the best we had ever had!

outstanding breakfast

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

fitness center was still closed for covid despite the closure no longer being required by the state

rooftop bar with sunset

its only 3 stories and there where at least 2 laundry areas with very nice appliances as well as name brand

new portion of the hotel; older rooms have very thin walls; newer is great and free beverages and laundry

like the free ice cream and drink, the laundry service

provided amenities (snacks and laundry facilities for example) are superlative, and help make this property a

we needed: coffee maker, mini fridge, nice bathroom with high end toiletries, wifi, plus a guest laundry and

try and look like she enjoyed her job, not helpful when it came to asking for quarters for the laundry as the

the breakfast was on par with a restaurant

breakfast was nice

the breakfast was delicious. the room was nice and comfortable.

breakfast bar was so good

a glass of wine at the bar was very overpriced

clean, indoor pool, friendly staff

room service, breakfast, pool and sauna

loved the room, staff and gym.

bar snacks would be a more honest way to describe

laundry on 2nd floor only pool closed

room was close to the laundry/cleaning supply rooms where the staff was working throughout the days and evenings

utilities were missing, there was no laundry bag in the room, there was no socket to charge the laptop on the

breakfast was great and location was great, the gym was great was able to do my daily workout!!

the wifi was very slow/ i was not able to connect.

hotel does not have laundry

no laundry room, location and lack of visible signs to entrance.

having to visit hotel next door for pool and/or guest laundry

breakfast location was fine but small... food was not the greatest.... beds were great.....

free breakfast

were there over thanksgiving so no room service

a number of guests had to park their cars there as there was not enough parking in the lower lot

pool wasn t kept up

breakfast bar could ve been better

didn t dislike a whole lot but parking

phones in the room did not work and the laundry facilities were not available due to maintenence on one of the

there was ample parking as well

location was good staff was pretty friendly and they are also pet friendly

carpet needs replacing, at least in our room

i also tried to work out using the gym and the equipment was extremely

no microwave in the room. the bar was only open from 6-9pm.

location -was on a busy street and young kids raced down the main drag all night long

the lobby was beautiful. plenty of parking

didn t eat breakfast

great location friendly and supportive staff room very clean fantastic breakfast

ran out of laundry soap

location, cleanliness, and breakfast

the little bar was cute

they were so kind to my three kids and went out of their way to spend extra attention on me since i was

breakfast had a lot of choices. rooms very clean and great location.

affordable, clean, kitchen area.

great wifi and parking

kitchen, though the microwave didn't work

place was very nice and clean and quiet,like that there is a kitchen and a living room with 2 tvs

great wifi and parking

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

swimming pool never worked

who was bar support offered to make a make shift ice pack from gentleman courteous rare in today showed

pool was not operational and that is the only reason we chose this location

pool was closed

they also had some amenities like a laundry room and vending machines

trash and unused furniture and laundry all around

the parking lot was very well lit and i felt safe walking my dogs at night

they have a very large parking lot that will accommodate tractor trailers

good, plenty of parking, air conditioning was good

evidently this room is directly above the laundry area

no kitchen supplies.

maybe they need a power wash and consider trimming the greenery surrounding the parking

also the staff from the front desk to the bar and housekeeping were phenomenal

wifi didn't work at all

laundry out of order, large bugs, syringe found on property when walking dog, a lot of people

we were approched in the parking lot out side our rooms by a fella living in one of the hotels rooms

the tv and wifi had terrible reception

in cash and she said that my employee said that you refused to pay the $20 deposit for the non smoking room

although smoking is prohibited, the first room we were given reaked of cirgarettes

bathroom -dirty coffee maker-overly used and terribly stained filter saw hair on the floor cheap laundry washcloths

nice and clean. breakfast. good communication with work personnel.

our room was clean and comfortable and the breakfast items were well stocked

my kids could not eat it

very nice breakfast

there were no laundry detergent on hand to use the laundry nor were there any available to purchase at front

never got room service for cleaning and laundry

sounds from the laundry nearby disturbed my sleep

dirty laundry pratices

my kids and i got scabies staying in their room. won't be going back !

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

i love that they have free laundry

free laundry friendly staff good value

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

i also experienced dirty laundry/dishes and tub area wasn t clean

no clean rags and towels we had to wait hours til they finished laundry

the room has lights from the parking lot coming in all night

smelled weird no wifi because we got a corner room but they moved us to a nearer room quickly people lying

covid limited breakfast choices, but what we did get was good.

breakfast

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

laundry on site ($7 to wash+dry)

i liked being able to track my load of laundry while it ran via the app, very convenient.

it offers a small gym and pool, laundry facilities, a simple breakfast

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

also i liked that there there are laundry machines in each floor for each one to use

there were no vending machines just a snack bar that a simple 1

do not drink so i m not impressed by having a bar onsite m first room had no air and they had to move me that

hotel location was good, but it's not very family with kids friendly

room service was timely

restaurant and bar closed, no breakfast

location and convenience of laundry, gym, microwave and refrigerator

would have liked advance warning that the pool was empty

in bathtub, tissues not restocked, vendor deep cleaning carpets barged into my room even when locked insisted

staff services, the shuttle services,and the breakfasts

rooms needs to be updated, no room services, pool was closed.

parking spots, but tight; folded side-mirrors for safety

were a lot of cars that were circling the parking lot and being sketchy

wish the shuttle took you other places than the airport

breakfast shuttle bus took me to my visit place every morning

the staff was friendly and the complimentary breakfast was superb

no shower curtain. left laundry from previous family. keys never work.

no rush to leave, amazing area for work opportunity, and great hotel amenities (shuttle, laundry,etc) makes

also the laundry room and vending machines were out of order for my entire stay

laundry and

liked that we didn't have carpet in our pet friendly room

kitchen

everything was wonderful. the staff were excellent. we had a great breakfast. it was awesome.

the pool water was salty.

breakfast was great

oatmeal, eggs, ample of fruit and there was also simple dinner included in the price and a shuttle

room, bathroom, bed , parking, ubication

the airport shuttle and the friendly staff

if you have an early flight and want to use the shuttle

aloud us to park car while we were away plus airport shuttle

rookies bar and grill across the parking lot

best thing this place has going for it is the breakfast i tried ordering room service 3 different times twice

there is ample parking and they always accommodate my husband who walks with a cane

hotel especially the courtyard and pool area

outstanding breakfast

the interior space/ pool area is surprisingly beautiful, very relaxing, clean

room was below what i can only imagine was the laundry facility

no laundry for customers

all of the amenities on site. food. pool. outdoor walking gardens. restaurant.

nothing no inside pool

bar was alittle overpriced 4 drinks for 40$ not including tip

parking space when getting in late!!

i liked the breakfast.

recommend if you want good service comma a nice clean space friendly staff and if necessary a shuttle for

as a result of no shuttle ride from the airport after waiting an hour for pickup, finally a lyft was called

breakfast was good

breakfast was lacking.

then i needed the wifi

breakfast was ok, staff was very nice i would stay again.

wifi

breakfast was the best we’ve enjoyed in domestic travel

laundry room was very helpful

the laundry room was not clean. trash was full and washers needed to be cleaned!

parking

friendly staff, quiet and felt safe, close to everything, clean room and grounds, plenty of parking, cold ac

was a quiet place to stay and a kitchen including a stove

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

laundry room should be upgraded.

and the man incharge of the kitchen and laundry was very helpful

the laundry room was flooded

the breakfast was ok.

reception had been called away to attend laundry work

parking was somewhat an issue with the large busses taking up spaces.

breakfast was very good (bacon great, pancakes great, no mess) and easy to take to go for those of

even though the gym was small, i enjoyed it

the staff couldn t have been nicer and the breakfast was terrific

nice. very comfortable bed. clean. pet friendly. good breakfast. spacious room.

breakfast was delicious. bacon, fresh muffins, yogurt and fruit - all well done.

weren't any pool towels the second time we went to the pool

power went out and no generator and no assistance. parking was bad also

breakfast wasn t hitting on too much, not a great variety, no hot food for the price i paid for

and on the highest floor possible due to my last stay not being great because i was over the parking lot and

the breakfast was great, l loved what i ate and the parking was good

location superb facilities bed comfy great food and bar great staff great price

the pool was shallow.

small parking spaces

the washer and dryer area was being tiled so we were unable to do any laundry after being on the road for ten

laundry room for guests

plus laundry facilities

had a laundry room for guest to use, pool was closed so can't commit on that part

the free parking was a great plus

friendly staff, nice rooms, nice pool and deck area.

restaurant or bar or room service; no paid movie channels- or extended channels- just very basic cable with hbo

breakfast was delicious and the staff serving was great but price of food very expensive

shuttle bus a big bonus

had roaches in our floor and crawling on our wall (we have pictures) and the coffee bar staff was extremely rude

no complimentary breakfast, a gym with more equipment would be great

i think i had taken advantage of the bar area in the evening, that would have been fun

the bar to small

my room was right next to the pool side of the hotel so it wasn't very quiet at times.

need more bar options, better facilities

indoor pool. size of room. complimentary water. ample parking

breakfast area is to small

breakfast pool hot tub clean room

the location was excellent my family really enjoyed the pool

kids enjoyed the pool

breakfast was on time, and fresh.

the breakfast in the morning was excellent and the customer service is good

we were hoping the pool would be open but we were too early in the season.

breakfast, use of pool not available in the 90 degree weather

breakfast wasn't bad due to all the options

property a bit tired. breakfast minimal. no coin laundry. no office work station

very nice staff. helped me with laundry while i was at work!

outdoor pool.

parking is very tight.

overcharged me for pet stay

this hotel could have been decent if basic laundry and cleaning were satisfactory

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

was able to cook or wash laundry if needed in our room

laundry detergent, dishwashing soap, diahwasher soap was provided

the pool and the gym was clean, never crowded.

parking was limited they said it was full but had extra guests or something

one of the only hotels in the area with a 24 hours shuttle

the quickness of getting me the missing shower curtain. pool was great for the kiddos.

it was absolutely clean! i really liked the kitchenette. this was a very positive experience.

staff, clean rooms, breakfast, complementary drink and dinner, clean laundry, nice bright and immaculate

they are pet friendly

staff was excellent, liked the free breakfast and dinner items.

we only stayed one quick night so we didn t get to use the gym but the facilities looked very good with most

parking was close & handy

great breakfast, great location.

not enough variety for breakfast

staff, comfy room, good location, clean, good breakfast, pets friendly

kitchen lady is the best with wonderful bf. clean room.

the staff were all amazing especially shequia! the room, bathroom and kitchen were very clean.

the guest laundry facility was in a very small room that felt a little like a closet

also, the stationary bike machine at the gym was cool

an went beyond for all my needs ,, hotel employee was outstanding along with d the hyatt shuttle driver would

it was bright in my room by 5 because of the pool reflecting the sun

the pool water looked turbid and needed service.

functionality of the suite, proximity to airport, very friendly and accommodating staff, daily shuttle service

the only other thing was the signage was a little confusing about shuttle service

breakfast was a little blah, but hotel eggs are always gross

parking was plentiful and shuttle guys were great

shuttle was provided and we were given a bagged breakfast to go since we checked out before

laundry room for guests to wash their clothes

it would have been nice if there was a guest laundry room

breakfast was good, location was good

breakfast very good and light and fullfilling

shuttle driver was informed and very pleasant, and janay at the front desk was very welcoming and