i was disappointed with the self-serve dryer; it took a long time to do laundry, but that being said, i was

the laundry room was okay

room assigned is noisy, its like we're under a laundry room, and the most disgusting thing is there is a mice

i like the breakfast and the pool

beds were very comfortable, lots of pillows. kitchenette was convenient.

swimming pool, coin laundry) closed too early

as we need to use a handicapped parking spot, two spots are not enough

view or quietest - however - nice welcoming staff - clean comfortable room good beds - decent gym - excellent

each time we went to the pool we were the only people there, which we absolutely loved

they did make accommodations to get us early check in which was very nice

expanding the gym a bit and an option to do laundry on site would be amazing

the holiday inn offers hot breakfast service which is excellent when travelling with kids

the inside is very clean and comfortable. i love that they are pet friendly.

wifi was great! the shower was also excellent, roomy and with good pressure

fact they, staff let kids run up n down corridors all ours of the night, doesn t help if ur trying to sleep

the laundry machine didnt work, and i was told that next time i wouldnt be refunded, although i was the

staff was friendly and it had laundry facilities at the hotel to use

its a awful hotel tucked behind a old bar in agreat area next to the free say that is not visable

tv singles was very poor and no wifi

wifi doesn t work, beds uncomfortable

very friendly (including the maids) , the rooms are spacious and comfortable, black out curtains, laundry on

friendly staff, great breakfast, comfortable clean room, and loved that there was laundry

parking is great and it s a good quiet comfortable stay to the area we wanted to get away for a

the pool and sauna

spa facilities a bonus for this christmas getaway because of the loss of power at my home

room is beside the laundry room, we couldnt sleep at night

no laundry facilities for guests

we were not prepared to use the kitchen or laundry, but the beds and sitting furniture was very comfy

laundry in suite was another great idea- 2 kids, 2 adults, 2 dogs you can imagine it won t take

i like the space, the full kitchen and laundry

staff were all accommodating awesome dinner at the restaurant gym far exceeded my expectation

were horrible, had about 6 families treating it like an apt complex, clothes hanging outside, kids running around

the had a spa that looked appealing

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

no gym, no elevator.

is no coin laundry facility available for the guests in the property's premises

the parking was terrible. the restaurant was closed very early, it might not be open at all.

short on parking spots, but they could handle it

the gym was clean

lack of parking was frustrating

breakfast was hot and tasty. bed was comfortable.

is very clean, comfortable bed, very tastefully updated, staff very helpful and friendly, and the breakfast

hot breakfast was always fresh and delicious

very disappointing for the kids

we really enjoy the breakfast and the kids like the pool

24 hours of services available including laundry on 2nd floor

one of many instances was when i was doing laundry and needed change to complete the drying process

easy parking, good breakfast included. good location for access to the highways.

no swimming pool but in front of a public swimming pool and health center.

pull out bed was horrendously uncomfortable the kids hated it so we pulled it on to the

a minor issue but i noted a chemical smell, possibly from the laundry facility.

rooms were clean, the breakfasts were nice and i really appreciated having laundry facilities

room (i always try and stay in the same one) smelt like they had allowed pets in it, although the laundry also

laundry in the hotel was great.

only thing perhaps they could change is when you come in the lobby, you see all the dirty laundry in

was super friendly and chatty, was also very helpful when we had to do our laundry

laundry facilities, great managers!!!

cheapish. laundry facilities.

everything you need is a walk away laundry facilities right there on the property reasonably priced

affordable option in a convenient location for our needs. laundry was nice.

there are no options in the hotel to do laundry, you would have to drive to a laundromat

would like laundry facilities on site

wifi didn t work at all, shower head was broken, didn t appreciate having to pay extra to park

the hot tub had been closed for months but we had no idea and the gym equipment didn't work

can not connect to wifi

laundry faculties included in the suite and they supply soap

it came with a full kitchen and insuite laundry which was great

also had in room laundry facilities

i was so happy our suite had laundry- very helpful with a 5 month old

spacious with kids,good location, laundry.

to being on the pet floor, our rooms were directly across from the laundry rooms, and washrooms, so there was

the evening while having dinner together and yelling down the hallways to each other from the laundry room, buy

laundry facility was a bit lacking, one set of washer and dryer for the whole hotel

friendly rooms are on main floor so we were right across from the laundry

the laundry room is close to these doors, and my wife said she felt quite uncomfortable while she was

no washing machine or dryer on site which is helpful with kids, but a laundry close by.

needed a laundry room

no washing machine or dryer on site which is helpful with kids, but a laundry close by.

there wasn't really anything i did not like but the kids would have enjoyed a pool.

i also loved that it is pet friendly

it was nice to do the laundry, so that everything was already done when we came home

highly recommend to families passing through, as we were able to do laundry there and cook our own food

to bring my blow dryer body wash ect having a washer and dryer was a nice bonus (which included laundry soap or

very clean large two bedroom main floor two baths full kitchen with everything you need quiet and comfortable

the kitchen had plenty of extras such as oil and spices

shame the gym wasn t available but we understand with covid

he loved the pool

the swimming pool and water slide the woman at the front desk, roberta, was awesome

having to go thru gym to access pool is terrible, barely accessible and all the dirt tracked into pool was

$75 pet fee was ridiculous for one night.

drier in the laundry room wasn't very efficient

comfortable bed, the pool and hot tub area, friendly staff, free coffee, continental breakfast, was given free

during our stay their were kids playing hide and seek during the day

the pool was always full with kids having swimming classes.

wifi is bad the stuff in front the guy was nice the lady wasn t some stuff nice some not

wifi didn't work most of the time.

also got to go for a seim in the pool, very relaxing

) the back door didn't have a beeper to gain access from the back parking lot so

couldn't use restaurant, pool or jacuzzi due to virus.

got room service and the steak bites were over seasoned and it equaled to be maybe half a steak

laundry room hours would be my only complaint, 9am-9pm but even then it wasnt the end of the world

laundry was dirty

laundry room with 2 washers and dryers

laundry facilities were good

unable to close without using clips of some sort - sides stay open to folks walking by to laundry

i could use their utility room for doing our laundry

the smaller room was right beside the storage/laundry room and you could hear when someone does laundry

she even offered to do some of our laundry and folded it expertly

wifi in our room over garage was either slow or stop

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it

laundry is picked up in the morning, dropped off in the evening

room service during these times and the most amazing view

pool was great, especially with kids

incredibly welcoming and exceptionally attentive even going so far as to tracking down a small bar fridge for

breakfast was kind of limited

the suites were modern, clean, and spacious, and having a fully equipped kitchen made traveling with kids much

complimentary breakfast was convenient, but the variety was somewhat limited during our stay

clean..great security .fitness centre

breakfast was amazing

laundry room was a messed, towels were all over the floor, they should have atleast closed the

whole place needs an update, lobby, check in opens to laundry

wifi stop 2 days.

sporadic wifi, not a great neighbourhood

parking way too tight

laundry room not a place to send guests to eat

we would have liked the laundry to be open 24 hrs, it closed at 9 and was busy upuntil that time so we didn't

good beds and parking breakfast was ok but crowded. ate in the room where they fold laundry

location and late check out.

the kids loved the pool and the

we asked for another room after a short night, our room was against the laundry and the icecube-machine

the location of the laundry means washing after 10:00 pm can't be done

room was next to laundry room

laundry facilities, pool and good breakfast.

not have cups in the kitchen

had reserved a pet room but was informed upon arrival there was no pet room available for me

pet friendly rooms on 3rd floor. should be 1st floor for easier outside access. no restaurants

breakfast was good bed and bathroom nice tv good

water was not hot for showers for the first half of the trip, and the pool (a main reason we booked) was about

breakfast

about $300 for three guest clean private suite, including tax service fee, free wi-fi, and free parking

was easy to find very good beautiful garden that our pet could play there we paid extra fee for our pet they

honest people clean location great ac good kitchen sweat staff mananger

nadi and alex are good staff we got a lot help free wifi is included my members are happy to book it next time

our children because the better suited the more beds that was something that we wanted for our kids to sleep

so i had to spend a night in a dark dirty room between two laundry room which i paid actually not free

laundry facilities there is no more

the linens all smelt like stagnant laundry that was left in the washer too

the room was changed to a musty, foul, cobwebs room # 415 beside the laundry room around the back of the building

our room was ground level in the back of the building near the laundry room

wifi cuts out occasionally

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

is used on there site doesn t not represent what the rooms look like extra charge on having the kitchens no

there was also plenty of parking if you have a car

location , big trees , good staff , good parking

enough wifi for all units nite or daytime

no laundry bag - i usually out my dirty clothes in

the bed was comfy, we got extra pillow. the laundry is very stiff

the room service could have been better

excellent, i enjoyed the breakfast, the security, the free parking, the cleanliness and the free wifi

gym has old equipment that doesn t work well

nice place, initially we were placed next to the laundry room which meant we were woken up to machines at 7

they would try their best i understand but we had a baby and our room was right beside the laundry room

location, easy check out. laundry facilities.

i love that you can do laundry on site, the breakfast is fantastic

nice to have a laundry facility for guests at a reasonable rate

laundry location to safeway

breakfast was in the basement with the electrical, mechanical, laundry rooms

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

as pet friendly

breakfast was the typical hotel food

great location. laundry facilities were helpful. lovely garden out back.

laundry

there was old laundry from a past tenant hanging in the bathroom

wifi is good

decent free wifi and a smart tv

maybe laundry detergent used or febreeze

bedding and towels had been washed in scented laundry soap

friendly staff,laundry on site, comfy :)

we had use of a full kitchen if

kitchen had everything to cook and the place made me feel very comfortable and at home

laundry powder needs to be

convenient location check in employee was lovely laundry available

very nice pool with a hot tub - kids had lots of fun

clean, quiet and comfy. kids enjoyed the pool

provided a bag breakfast due to the covid 19 crisis which was quite adequate

site laundry

room is above their laundry facility and we got woken up by the machines

they front desk didn t provide coins to do laundry

also liked parking on site and laundry

restaurant in hotel no complimentary breakfast no pool or hot tub most rooms not ocean view tv in corner ov

staff did not respond to my request for fresh towels--i had to carry the towels to the central laundry and ask

pull right up to the door parking, quiet, comfortable, good comfortable places to sit & sleep

it was nice. have free parking.

the wifi was very slow

the parking lot was not plowed so the trucks that use this motel got stuck and a wrecker had to be

i also used the laundry service which was complimentary and had no issues

i appreciated the coffee maker, electric kettle, microwave and bar fridge in the room (apparently each room is

room service trays left in hall way were still there in the morning

is only one driveway to enter the parking lot to the sandman hotel

great pool/hot tub

like the area but hotel has no laundry or room service and they keep the exit door in locke all night kinda

over 2 hour wait for diner with 2 kids

really long wait for dinner saturday evening - although we didn't mind because we had left our 4 kids at home

we travelled with our dogs and it was nice to see how pet friendly they are

the size of the room was larger than other hotels which worked out well because we had two kids with us

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay,

view! of the mountains, quiet, nice staff. laundry, gym

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times

rooms great staff and good emenities such as spa pool and sauna

additionally, the hotel offers a spacious parking area which is free of charge

hot tub didn t work. laundry didn t work. not clean halls etc.

guest laundry out of order

no laundry or

it was by the laundry area and it was humid, smelled of mold and urine

stairs that we had to push aside to walk up and then the next set of stairs there were bags of laundry that the

if i want to do laundry i can

balcony, dishwasher, kitchen, in-suite laundry, complimentary coffee

chic reception area, nice staff, security conscious elevator, beautiful room with kitchenette, laundry, and

my suite with laundry machines was quite helpful as i had to pack light

clean, laundry facilities, kitchen, all in all very good value

on site restaurant was of a good standard and the availability of laundry facilities was useful

the guest laundry was convenient, and the on-site restaurant was

right next to the laundry room and ice machine and close by the breakfast room where people sat talking into

the laundry, room facilities and poor and gym during our 4 day stay

laundry in our building

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

the laundry facilities were a godsend but oddly were attached to the gym

location close to public transport stops and groceries shops. guests laundry, fitness.

maybe they share laundry facilities with a smoking friendly hotel

the cheap laundry facilities, sauna & location

serve laundry machines on site would be great

laundry was expensive and time prohibitive

parking was great

would not pay $130+tax plus a pet fee to stay in a pretty outdated motel

room had a kitchenette so was convenient

laundry would have been nice, especially if you were a long term guest

gym was spotless

location ok breakfast not great

they called taxis, had lots of fresh fruit and plenty of choices for the included breakfast

free wifi was not always available or very easy to use

in unit laundry is so convenient

short notice we needed a place to stay where we could do our own cooking, laundry, etc

spacious rooms, pool, hot tub, gym, free parking, great location.

good pool and location

the pool heater wasn't working well and, you had to pay to use the pool table and games in the

having continental breakfast ready every morning was so convenient, and the guest laundry was a lifesaver for

laundry in the coin laundry offered at hotel and the dryer burned multiple articles of my clothing

pool, hot tub, laundry room, workout room, room was amazing, spectacular staff....

staff were friendly, clean room, accessibility to laundry and hot tub

nice and clean with a pool and laundry service.

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

part of town) and the amenities provided (outside of breakfast, which was great, and free 'wifi' there wasn't

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

wifi in the bedroom was unavailable, when mentioned at reception they couldn't help

also, for the duration of covid, room service is similar to getting ubereats as it comes in disposable

very busy being next to casino

in room service

gym was great, customer service top notch, very clean

rooms are comfirtable and the gym is super

my room seemed to be under or quite close to whatever the laundry facilities for the hotel are, and all i heard

sounded like laundry was going at night time. we could hear from our room. thin walls.

the bed in the room shook all night from the laundry room

good gym

the kitchen area had a microwave, kettle and coffee maker but there was a limited supply of glassware

breakfast room service is normally just fine but not in douglas

went to honey salt for lunch and breakfast, and tried the viktor restaurant one evening for dinner

all the restaurants shared menu items, no pool, definitely not a 5 star

dinning room service: it was suprisingly good

not kid friendly as there s a casino in the hotel which brings out the usual rowdies

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not

there is no laundry and microwave.

same day laundry excellent

our laundry service took 24hrs to be ready.

smells like dirty laundry

laundry was mixed up with another guest when we are calling sometimes none from the reception is

the hotel doesn t have a laundry service (maybe worth updating their description as it says laundry + dry

no laundry facilities and 1 front desk person who was less than helpful.

a guest laundry would be nice.

we did laundry while we were there on the 15th floor

i also loved the coin system for managing dirty laundry easily and the water filter for filling fresh water

able to do laundry was a definite plus

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

very friendly staff, laundry available clean. close to everything

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

could not qualify as luxury suite with a kitchenette

and bar were very expensive , i would suggest lowering your prices to attract higher volume of

location, great room, super friendly staff, loved the daily room service and the daily free cookies

room service closes early.

the laundry machine, it looks a bit dirty.

room was spacious and the one very convenient facility is the free laundry especially for long

staff should have alternative laundry rather then using guest laundry, especially when there is only 1 machine

location, guest laundry, comfy beds, cleanliness and the special chocolate treats each night

washing machines and driers - had to stand guard over my laundry as another guest turned mine out before it was

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

they have a clothes line in the bathroom so it helps with drying laundry

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

room service seemed steep but there are many nearby places to eat.

location fantastic, room fantastic. pool and hot tub superb.

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was 2

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

coffee not so much :) we very much appreciated the excellent service in all areas and having laundry facilities

i was able to do laundry

it has a pool (in doors so loud), laundry, restaurant (kids eat free

laundry service they provide was slow and no one even knew how it worked

all but one of the washing machines in the laundry were out of order.

there are laundry facilities available in the hotel which was very appreciated after travelling for nearly 2

laundry facilities are very useful

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

laundry facilities available for 1

great to have laundry available on every second floor

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

minutes 15 minutes, it ended up being an hour and a half, so we missed our tour that day and the kids where very

gym needs some updating.

price of the food and drink in the bar was scandalous

from the cruise terminal is excellent especially with early check in being available to

no laundry facility

no more laundry services

at all, very much geared towards adults and received complaints from other guests because of my kids, who were

the complimentary full breakfast was great; enjoyed the quality food and service in a lovely dining room

limited room service options - ok for normal eaters but only pad thai suitable for gluten/dairy free

i liked that laundry facilities are free, even the soap.

guest self serve laundry a real bonus

some other great amenities included free on-site laundry (this is rare for a hotel

great to have a laundry room too

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

will say, as we did stay a bit longer there was no laundry facilities in house

nice location. spacious and very clean rooms. nice outdoor pool and hot tub.

poor wifi at the bar/breakfast area commun area is a bit small

the springs were huge and made the bed awful for our kids to sleep on

delivered us room service, saw me struggling with what to tip and could have just said the tip was included

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

location, room size and facilities (kitchen/laundry), service

we had a one bedroom unit with full kitchen with all top end appliances, fabulous bathroom, fireplace and nice

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

superb laundry service

kitchenette had no utensils or serving ware, no laundry facilities

furnished suite with separate bedroom with king size bed, living room and mini kitchen (small frig and microwave

the onsite gym with 25m swimming pool was exceptionally nice

laundry and dry cleaning service requires donating your organs as its so expensive

laundry was ridiculously priced (eg $15 for a tshirt) to the point i had to send out my laundry

no laundry only dry cleaning

could have done with self service laundry facilities.

the laundry service was not available

modern rooms, the gym is around the corner but then you get a real gym

we didn t eat breakfast but use the sky bar for drinks - great vibe and we used the restaurant at street

clean, tidy, comfortable good service - excellent cocktails and food in roof top bar restaurant

during room service, robes were removed without replacement, and dirty cutlery was left on the table

no other facilities like gym, pool etc

the laundry was right beside me which i badly needed being mid-trip and it was inexpensive and the soap

absolutely fabulous to have access to a laundry

it had a business center and also laundry facilities

laundry is available (with

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

i find it a bit expensive for the hotel to do your laundry

for its size, it offers a lot of services like a 24 hour bar/restaurant, gym

girl providing cleaning and room service was pleasant and funny.

location, heated pool, very comfortable , good quality shampoo and conditioner, valet

no 24 hrs room service, it only link to diva with dinning in or breakfast service only

children-literally a 1:4 adult to child ratio-doing cannonballs, shrieking and running around, as kids do

ofuro room is exceptional, the view is beyond beautiful and the spa tub is worth every penny

lots of kids to meet and play with other kids

breakfast was outstanding!

service at the pool.

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

i wish there were an onsite laundry facility for guests.

no self serve laundry

laundry prices could be more affordable

not an issue as we used skip the dishes but something to be aware of if coming with kids

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

roof top bar staff were extremely rude and disorganized

we also loved the breakfast downstairs, the bar with a piano player and a dusky cocktail bar down below

no laundry

could've been a bit cleaner and no coin laundry or anything maybe one day they will get that

traffic could be heard from the room should have laundry services

great little wine bar for meeting up with our local friends before a night out

the coffee shop and bar and the restaurant all offered great food and

breakfast was limited

the breakfast was good and the restaurant inviting

the hotel also provides free bike rental for their guests and provide a small gym on the second floor if you

have nice bar and restaurant attached

we didn't have breakfast, room service fees were too expensive for us.

room had 2 double beds which were a bit small for 2 adults and 2 kids.

our room is pretty good size too with 2 small kids (we got the deluxe one with 2 full beds) breakfast is just

exhaust system when they do the cooking inside as the entire restaurant smells you inside the kitchen

our room is pretty good size too with 2 small kids (we got the deluxe one with 2 full beds) breakfast is just

the wifi is slow on and off

guest coin laundry

good location excellent laundry bottle of water

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

no guest laundry which is not helpful for overnight guests

robes and slippers was a nice extra touch :) bathroom was nice and clean :) kids and i walked around the area

it would have been great to have a laundry room too in the hotel.

how close it was and had a bar near by

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great

funky room design, great location, bar downstairs very nice. loved the free drink voucher

too bad there's no room service from the restaurant downstairs.

does not offer dry cleaning or laundry service

i hope you could have a laundry room

carts filled with dirty laundry by elevators remained for several

was not good access to laundry services, which i would expect from a location as urban as this one

no room service (even for a fork & a bowl) no laundry service

we used the pool and the gym too,very nice and clean there too

cups in the room for tea and coffee were disposable and the room service meal was in a disposable box with

cost of parking and cost of pet fee.

room service

the pool/hot tub is inconveniently located through the gym area