spacious room. close to the zoo (10 min by car). breakfast included. coin laundry in house.

good location plus they have laundry machines

laundry facility

having a laundry facility was a great idea

having a laundry and business facility staff were excellent

swimming pool, gym what else you need for that price

breakfast was good. staff were friendly. pool was clean.

swimming pool, gym what else you need for that price

the indoor pool and small but adequate gym was great

breakfast was good. staff were friendly. pool was clean.

i was put right across from the pool with a ton of kids screaming down the halls

wifi worked great, decor was beautiful, complimentary coffee was cool after we figured out how to

took a while for the wifi to connect. connectivity and speed could be better.

were traveling in an electric vehicle, and it was very convenient that the hotel had parking with ev chargers

broken glass in parking lot.

50 for each) and your own laundry soap, but a really good facility

good sized room with compete kitchen set up. great breakfast

lots of free parking, outside, card access doors on perimeter (easy controlled access to the

breakfast was not to bad but the rooms are really clean the pool was great and parking was plentiful

gym and pool was amazing

laundry for the guest is close on 10pm...

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

there is laundry facilities for long stay and with children

laundry

laundry on-site

when i asked reception for extra towels, they said they ran out and have to wait for laundry/dryer

wifi is worthless

only thing that bothered us was the noise in the corridor, a lot of kids running and screaming late in the night

breakfast has great choices and the pancakes are always a hit with our kids

breakfast has great choices and the pancakes are always a hit with our kids

no change machine for the laundry machines

doctor's offices, etc and many of the hotels are starting not to add to this by using unscented laundry products

ud83eudd22 our second room was located directly across from the housekeeping/laundry room and we were woken up

liked that it was cat friendly. laundry room was ok. staff was alright.

location to 401, lots of parking, great staff

we had asked if we could get cash back for their laundry facilities or charge it to our room and we

ud83dude2b the laundry is so hot ud83dudd25

plenty of towels at pool/gym

parking in front of hotel is contested .

pool fitness gym and breakfast

elevator areas are dirty. also the laundry room is messy.

i was pleased that there were laundry facilities available and the hot breakfast was good

wish there were an atm machine and/or something that breaks up bills into coins, since the laundry facilities

we also like that there is a (coin operated) laundry on site

very quiet place room nice and big mini kitchen is great also.

laundry was closed

the breakfast was ok for my husband

the location is good but we were late for breakfast.

parking lot was like the surface of the moon

large potholes in parking areas

this hotel is pet friendly which was a huge help to us

room service is always late

for both my rooms, would not give me the key for my second room because it was somehow in my kids names when

beautiful infinity pool

swimming pool and spa

on website laundry facilities available

hire more personal to take care of the facility or prohib to their guess put garbage and durty laundry out side

good breakfast

and great pet area outside

great breakfast. good value for the money.

the wifi is super spotty depending where you are

breakfast was delicious with lots of choices, cereal bagels eggs, sausages, yogurt, toast, fruit

great breakfast

lots of parking and local to many amenities that we needed

wifi connection was weak but we were offered another room where it would be better.

coin operated laundry and fitness centre in the basement of the building

- good size room - free parking - on site laundry - lots of eateries around

near the bus stop, near supermarket, various food they have swimming pool, fitness room, laundry room

location, laundry, comfy beds

the washer in laundry is not

close to shopping and restaurants; room: clean, nice kitchen and utensils; facility: nice pool, laundry

less washing machine and drier, need to wait for a long time to finish the laundry

one place to do laundry, the dryer pre-set at 90 mins, and only one set of washer and dryer

more laundry and dryer machines would be better. had to wait and there was a lineup

laundry service twice a week and if you just missed a collection would be a full week to return -

breakfast from 7 to 11 was great

parking was easy

wish it was a hot breakfast but i understand.

very strong smell of rotten fish in the parking lot

no one was there, no kitchen

the pool and fitness room was clean and not busy at all

loved the all day access to coffee in the room and kitchen, the micro and fridge

pool was nice, the air conditioning is fantastic

bathroom needs a facelift gym needs more equipments

the hotel was a new facility. complimentary breakfast was basic but of quality.

had to wait till they did the laundry

there should be a first laundry room. and the breakfast improved.

they even have a small gym which was cool

the wifi is very good

is not a complaint, merely a suggestion in this pandemic era one is fortunate to be provided breakfast but for

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

clean and comfortable room. really good bad. nice bar and very very good breakfast.

of kids playing in the middle of night and hotel management let the games and hockey going through all

the wifi was ok and easy to connect

there s a pool and gym

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

i was charged 6 times in my credit card and forced to wait at reception for 35 minutes while my 4 kids were in

room is clean and it has all the stuff you need in the kitchen if you don t want to buy food outside

i ended up having to do laundry during my vacation

it was great to have access to a laundry room too

from free parking to laundry fasciitis

room size is good with full kitchen

free parking

the laundry facilities were just what we needed.

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the availability of ev chargers.

breakfast is too simple wifi set up is tricky low ventilation at bathroom

i liked that it was pet friendly and in the markham region i needed to be.

heck they have a laundry machine for $2 a load diy

the laundry facilities & breakfast good selection.

has a small gym and laundry room

visited front desk numerous times, to arrange laundry, taxi, computer access,

the staff were very helpful great laundry facilities

room service hours unpredictable, no info

pool, fitness room, tivoli dining room, sauna and whirlpool were all closed till november 7

the wifi keeping go off and on

location was good and parking was easily available.

location close to highways, free parking, beautiful lobby, great employees

you have to go through the laundry area to access the pool area

the laundry room is fine.

coin laundry is good but only 1 machine, need to queue up

loved the pool, that there was guest laundry available, and the rooms were comfortable

no atm to get money to do laundry

breakfast was great value and very good.

when i booked my hotel i thought i had also booked my breakfast but there was no record of this.

staff was extremely nice and the breakfast was really great. definitely worth the purchase.

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

spacious room, clean, wifi, good location, free parking

laundry was not functional for a long time as i stayed a month

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

clean, excellent reception, easy to find and free plenty of parking

the whirlpool in out room. balcony.

facilities including high speed wifi, swimming pool and gym

pools was very cleans, kids loved it

very cozy spot for breakfast

we had two young kids who had a few stuffed animals they brought along on our trip

desk was always friendly and so helpful, even had easter treats for the kids

also having a full kitchen plus 2 bedrooms both with bathrooms made the stay so much easier

sounded like laundry machines

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

in addition, there is no laundry services during our stay too

the facility's are cloused like gym, pool, restaurant and tennis field

the breakfast had a decent price

laundry facilities are also adequate

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

gym and pool area

on another time, laundry took up all the space

kids portions were good and they enjoyed the pancakes

clean and modern facilities with a beautiful pool and gym as well outside patio area

pool and beds

and pool and gym facilities closed too

the breakfast was in abundance.

didn t have orange pekoe tea or many options for breakfast as well as food for guests in the

i think everything was great. i liked the suites with the kitchen

swimming pool was not open .. 2 times in a row

breakfast and the swimming pool for my kids was great

so friendly, nice and clean , gym was good, laundry was perfect

good breakfast. free laundry.

access to free laundry facilities was a bonus that was greatly appreciated

laundry facility

rooms were clean. laundry, gym, swimming pool and bbq were included.

a laundry service in the hotel would be useful to have.

kitchen area with microwave, fridge, and utensils, etc 2 separate areas to view tv, sleep

it was super clean, quiet and easy parking

the cleanliness of the room and the kitchenette. how close the hotel was to places to eat.

friendly, professional staff, reasonable size room, clean kitchenette.

no laundry area on site no

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

room service shouted and knocked the door to door at 8am in workdays

-front desk seemed a bit overwhelmed by the hockey tournament and the 50 + kids around so i understand but

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

stayed across from the laundry room

i also really liked the rooftop bar and the breakfast dining area

room was very nice the location was perfect the breakfast was lovely the bar bar a lovely

breakfast was delicious plus having access to the rooftop bar was a plus

pet friendly

the room was beautiful nice gym

i wish the bar stayed open longer

i liked that the gym was separated into 3 separate work out areas

information on time of preservation, sound reverberatiin inside rooms, missing items in room service

the breakfast, the room service & ambiance

location was great, close to the street tram lines, staff answered all the questions we had, laundry was great

great facilities such as laundry

laundry card doesn't accept coins

close to the eating precinct & park & has laundry facilities.

oh, and laundry facilities

the cleanliness and laundry facilities.

i liked the space and the shower/spa tub.

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long,

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

good wifi

wifi was a bit slow

close to great locations and complementary breakfast. fast wifi.

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

suites are large and there was laundry in the

laundry facilities as well

very central, great staff, laundry to use at reasonable cost

great location, roomy suites, friendly and very helpful staff, good value and a laundry room!

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for

welcome drink - friendly & helpful staff - the gym: big, clean, well-stocked/current equipment - complimentary

information on the breakfast, other patrons were very loud outside our room both late into the morning (think

also i felt like i was washing my face in the kitchen instead of a bathroom

room service breakfast menu was very limited

disappointing that laundry facilities were out of order.

lovely staff, nice to have onsite laundry, large spacious room.

the laundry wasn t working when there but love it

option for guests to use laundry

were very disappointed to find upon arrival that there were no laundry facilities available as advertised,

old charm. style. very clean. laundry facilities available on request

having a laundry was excellent

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

laundry at the hotel

super pet friendly

so there were long wait times and always filled with staff with large push carts

fee and taxes were high and the added 85$ for one night pet fee was excessive

staff faciliteis location laundry services concierge everything top

cafe boulard has a delicious lunch menu and room service for breakfast was fast and very good

the spa is fantastic as well as all the amenities

the spa is always phenomenal

enjoyed pool and spa facilities

bonus for having a laundry facility on site which is cheap to use

i like how they have a nice laundry room where you can wash and dry your clothes

traveling, especially after seing some half naked girls at reception, no cutlery, no kettle, no room service,

free wifi

no room service, carpet and facilities need to be updated

good facilities including laundry services. surrounded by good restaurants and bars.

laundry closed awkward times, 9 till 9, not good when your sightseeing.

we also really appreciated the self-service laundry facilities, which were very convenient during our

housekeeping, very comfortable beds, daily complimentary water, coin laundry room, safe box in the room, location

laundry facilities on site was a huge

great location, staff, laundry room for guests, they made usa feel like home

actually didn't have the breakfast, i just didn't have time

a gym without a sauna and steam room for the price would exceed the expectations.

rooftop gym

great location, breakfast was awesome and the roof terrace an absolute sun trap.

the laundry machines were complimentary

another big plus is the complimentary guest laundry

the self service laundry was free, it took forever to dry our clothes

the hotel was very comfortable . i was happy to use the business center and laundry as well.

room spacious, clean and bed comfortable. guest laundry excellent bonus when on a long holiday.

ordered room service breakfast, paid for a pot a coffee and did not receive it

bar has cozy seats and was able to get late night snack

for example, call for a bottle of water resulted in room service delivering filtered

this is knit-picking, but having to sign on repeatedly to the wifi network was irritating.

great spa and amenities

it is not safe to use laundry service at this hotel, my t-shirt was lost

laundry ironing.

room service was prompt and polite

excellent service from concierge, doorman, front desk, room service, cleaning staff

attention to detail from decor to service. lighting speed room service.

tv and air-conditioner and there were washrooms and showers down the hall and a communal kitchen

was actually a hostel, with a communal kitchen and shower

the bed and the bathroom facilities. there was also a kitchen along with a microwave.

the kitchenette was small but sufficient for making a quick coffee/tea, and the fridge in the room was

second floor has a nice seating area and kitchen and the roof top balcony was awesome

feel i was given one of the less desirable rooms on my late check in, i was right next to the laundry and elevator

coffee machine in the room, iron, hairdryer, laundry on 4th floor, ice machine

convenient laundry in hotel, snack bar in foyer and iron and ironing board in room

the on-site laundry a god send

laundry room

the spa is a lovely addition to the stay even without getting a treatment

that said, we did book this hotel partly to be able to use the gym facilities during our stay so that was

having access to the beautiful women's club, especially the library( exquisite decor) and the pool

the room, the pool and staff was very helpful

blue room ( ooh that s interesting said our host) you can go straight into the speakeasy bar with nick,

it would be great if the gym had more equipment, with a greater range in weights.

a hotel bar which is always full

perfect spot in toronto amazing bar with a wooow view . rooms are great

the staff were very friendly and helpful and gym was very good by hotel standards

would have preferred buffet style breakfast

we found old make up on the floor and laundry in the dryer

as shown (no balcony as previously advertised) broken toilet, broken dishwasher, filthy kitchen and floor, bodily

the kitchen is very well equipped, spotless, there is a washer dryer

location perfect. view amaizing. kitchen very good.

the location is superb. the kitchen is fully equipped.

convenient for longer stays with rooftop gym, pool, laundry, restaurants, shops, pc corner all onsite; its

there were washing machines to do your own laundry on the second floor

laundry available ($3 for wash and $3 for dryer per load) good facilities for kids

laundry room machines don t work dryer and washer

they also have a family zone that has an arcade , swimming pool , laundry , and a play area for younger kids

having laundry machines in my room.

no laundry in all rooms but staff pointed out an external service

it also has laundry machine so, is a great option, totally recommend

has washing machine and dryer in room to do laundry

we needed laundry they had a solution

the laundry service fees are quite high

housekeeping, laundry service, service at the restaurant.

laundry service water got hot quickly

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

not something the kids could really play in if there were other guests using it

laundry in the unit and a well appointed kitchen

heat heat because i got cold at one point in the middle of the night was happy to have access to laundry facilities

the lodging is clean, comes with a full kitchen and en suite laundry to boot

lovely room with loads of space. 2 bathrooms , laundry room, dishwasher etc. very nice decor.

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer

hospitality and big rooms with kitchenette, i miss the complimentary breakfast, cleaner guest laundry area, all

we couldn t exchange money for the laundry service even though reception said we were able to do so

location, friendly, good laundry facilities, well maintained

the room service was among the best i've experienced, considering i stay in hotels 5-6 times a year

very convenient, particularly with the in-house restaurant and room service

i missed the plastic bag for dirty laundry

had to walk through the gym to get to the pool, which was a little awkward, but not a big deal

the breakfast in the hotel was amazing- there was so much variety and everything was so fresh, we

room service attendant was wonderful

didn t like how they didn t have bell service to help with my luggage i was travelling with kids

cleaning and room staff, and the laundry service.

room service, spa and restaurant were amazing

our kids were thrilled

at the front desk was phenomenal julia from the spa was amazing the boys at the front door were

location, style and decor, early check in and 1200 check out

full kitchen and laundry ensuite even with a junior one bedroom

clean hotel staff friendly on check in, rooms were great with laundry facilities nice comfortable bed and full

located, the hotel offered spacious comfort, a well-equipped kitchenette, in-room laundry, immaculate cleanliness

and we had a kitchenette and laundry machines, always a bonus

the kitchenette and in room laundry was a bonus

no collection for laundry. breakfast was just in the bar and over priced.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

earlier breakfast option on weekends would be good.

they set up the room with a mini kitchen, there is no sink or kettle or dishes

staff made early check in easy and convenient.

we used the laundry services at the hotel which were on the more expensive side, however we recognise most

no guest laundry option, seems to be a wider toronto problem

laundry service accessibility, deposit

pool was closed for maintenance.

great location, friendly staff, ease of checking and out great wifi

the only thing i can complain about was i wish we had dish soap and laundry detergent in the rooms but overall

large rooms with option to use the kitchenette and do laundry in the room if needed (although a laundry service

laundry pod, dish cloth and towel as well as a small quantity of dish soap would be nice

no dish soap, no dishwasher tablets, no laundry soap, although when requested, it was brought over

laundry is a little pricy but apart from that all good ud83dude0a.

location was great, comfy bed.did not order food, security was good.great laundry facilities.

a bonus was having a guest laundry

the room was very convenient with a microwave and paid laundry facilities

price to do laundry, could have maybe had more machines.

and helpful staff, nice faciluties, gym, sauna, swimming pool, laundry, microwave oven, bar and restaurant,easy

laundry service is not flexible, as we need to top up a card, and the minimum is 10 cad, and you

fridge ans microwave room didnt smell good and wasnt clean nor was the concourse with the laundry room

we were given a laundry card we just topped it off

also, i think basic information about the location of the refrigerator, laundry, etc should be placed in the

in a great location. has laundry available. staff are really great.

day it was cleaned after asking, the next day it was not even when asked we were 2 adults and 2 kids, the room

on the corner made it difficult to go in, and their aren't a lot of recreational places to go for kids in the

the propane fireplace, the big beautiful bathroom, the second bathroom off the living room area, the room

they were fast, attentive and amazing with our two kids ages 6 and 3

they were fast, attentive and amazing with our two kids ages 6 and 3

no laundry

we are travelling and needed a laundry shop

nice lobby with garden, nice pool, sauna, laundry

i called to ask where i could do laundry

loved the club lounge, the kids really enjoyed that experience

of the facilities that the hotel claimed to provide was 'laundry' which is quite important to most guests staying

the rooms but i think they could be more prepared for received the new guest and do well the bed laundry and

no room service during stay because of covid-19; no laundry service because of covid-19 and labor

i was charged when i arrived for extra bills like breakfast, laundry etc but after checkout i was told i have

the location and the room service

laundry

self serve laundry facility for guests with 2 washers and 2 dryers on the lobby floor

lousy laundry, the slow washing machines and they wash badly and the even worse dryers, do not use them

free laundry, quiet, breakfast included

great staff enjoyed my stay fitness area along with laundry on site

pool water was not warm enough for us

a suite with the cinema (i had promised our son, after an early start and a transatlantic flight, room service

public rooms include the excellent clockworks bar in the lobby

gold experience breakfast was wonderful

18th floor lounge and pool

lobby area- bar was great, location excellent, staff was very good as well. very clean.

time of arrival; any spa or special trips etc

bar food very good. good asian restaurant next door. service in bar and gym excellent.

we used room service and in room dining quite a bit too

bar reception area became extremely crowded at around 5 to 6 every evening

to eaton center) high level of customer service: i had an issue where my clothes were delayed i laundry and

no laundry facilities.

is ineffective, resulting in the sound of the nearby rooms easily spreading in at night laundry is super

could not sleep due to gross unclean air in room which smelt like wet unclean laundry or mold

was able to offer early check in and late check out

limited assistance from some of the staff (laundry and payment

no laundry service on weekend

no vending machines or room service .

gym and the room

great hotel. very good location. nice breakfast - good value.

second laundry bag appreciated

i also used the hotel s laundry service

had to dispute a laundry charge of $84

like dental kits, laundry bags, extra slippers (only 1 pair)

housekeeping was understaffed a little when we were there as there was a laundry cart in the hallway outside

is really minor but we ordered room service and instead of a pass-off at the door the rep kinda pushed right

we asked for a quiet room but could hear kids screaming until 7pm (nearby daycare

beautiful, modern rooms, great wifi, fantastic staff and a great included breakfast in the mornings

the bar staff was also very friendly and very efficient and knowledgeable about the area

breakfast, very accommodating staff, allowed for early check in and held luggage after we checked out

there was no garbage container in the kitchen and the one in my bathroom was dirty and no bag

great location wish they had a microwave in the rooms. beds are comfortable and the wifi is fast

inexpensive but had all the necessities and even some extras (fridge, iron, netflix, free wifi)

the listing it claimed there was access to a kitchen

with cardboard that we were moved to a much nicer room which had functioning air conditioning, a kitchen and

00 plus tax extra for laundry and wifi never ever again i would rather sleep

they needed an ice bucket in the room. also needed some q tips and laundry bags.

the laundry/dry-cleaning service is impeccable and fast

had laundry as an amenity but there was none. service would take 2-3 days.

doesn't have laundry mashines

excellent croissant ! we enjoyed the salt pool and the whirlpool -

the swimming pool could also be bigger

kids

the cafe n the bar epoch had good quality

nice gym