my son loved the pool. staff helpful and friendly.

service. breakfast staff leaned on bar and watched tv.

took a while for the wifi to connect. connectivity and speed could be better.

i found the bed too firm, pillows too soft (just personal preference). free wifi was spotty.

the free parking on the property is nice with plenty of spaces

50 for each) and your own laundry soap, but a really good facility

plenty of parking space for free

there was a little kitchen, correct but we didn't use it

the room was huge with a complete kitchen and living room

there was no wifi available

pool was loved by the kids

i will not return here pool and gym closed they should reduced the rates

breakfast was good. staff were friendly. pool was clean.

was so impressed with the gal that kept the breakfast area well stocked and clean

friendliness of staff. good variety of breakfast foods!

when i asked reception for extra towels, they said they ran out and have to wait for laundry/dryer

team was staying as well and the kids were running all over the hotel and adults were all drinking in the front

great location for zoo visit, outdoor pool, nice staff and great breakfast.

the kids running around until 11pm

and free parking, good breakfast, baby crib provided for free

liked that it was cat friendly. laundry room was ok. staff was alright.

no change machine for the laundry machines

ud83eudd22 our second room was located directly across from the housekeeping/laundry room and we were woken up

doctor's offices, etc and many of the hotels are starting not to add to this by using unscented laundry products

comfy beds, and we're able to accommodate early check in.

ud83dude2b the laundry is so hot ud83dudd25

we had asked if we could get cash back for their laundry facilities or charge it to our room and we

location, free parking, kind staff, pool area was nice, breakfast was great, tv had cable and streaming options

pool was cold and the breakfast area was cramped.

plenty of towels at pool/gym

good location plus they have laundry machines

having a laundry facility was a great idea

spacious room. close to the zoo (10 min by car). breakfast included. coin laundry in house.

having a laundry and business facility staff were excellent

laundry facility

i was pleased that there were laundry facilities available and the hot breakfast was good

elevator areas are dirty. also the laundry room is messy.

wish there were an atm machine and/or something that breaks up bills into coins, since the laundry facilities

we also like that there is a (coin operated) laundry on site

affordable, pet friendly, breakfast ok - we are regular there when we are around whitby.

laundry was closed

continental breakfast

good breakfast, but i was hoping to find waffles.

better pillows would of been nice. and a better selection for breakfast

the breakfast was ok for my husband

hire more personal to take care of the facility or prohib to their guess put garbage and durty laundry out side

on website laundry facilities available

great breakfast. good value for the money.

lots of parking

good breakfast

excellent staff and nice variety for breakfast.

very nice and clean room, yummy breakfast loved the cinnamon waffles. very friendly stuff.

great parking around the hotel

plenty of parking area available to park my truck and cargo trailer

bed & they let us keep our car out front in 15 min parking for an hour because we were leaving for a

wifi a little slow for my chromecast but that was the only negative thing to say.

the gym had no weights and was rather limited

the right room. i reserved a king suite with small kitchen. it was just a king room

overall satisfied with everything will stay again also very pleased it is a pet friendly hotel

the kitchen service was average, and the staff was a little unfriendly

there should be a first laundry room. and the breakfast improved.

had to wait till they did the laundry

parking is impossible due to the sharing with an all night bar

to hockey rink staff very helpful enjoy the complementary breakfast

parking was a little tough, and although my partner and i always found a spot, others were not so

on another time, laundry took up all the space

wifi is a little slow, but besides that, nothing.

view was of the parking lot

had four rooms in total my room had a dirty shower and mini bar fridge the room my mom stayed in had garbage

kids hockey team staying same night kids running around all night very disturbing

breakfast and the swimming pool for my kids was great

loved having the kitchen facilities as we were there working for a few days

for a two night stay it was expensive and had to pay for parking

breakfast and the swimming pool for my kids was great

the full kitchenette and comfy beds

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

laundry

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really

laundry for the guest is close on 10pm...

there is laundry facilities for long stay and with children

breakfast from 7 to 11 was great

parking and location

the kitchen area was an absolute disaster

quiet location with hugh parking space and friendly staff.

very strong smell of rotten fish in the parking lot

the gym was quite equipped

beautiful infinity pool

very limited selection of food/snacks if you check in after room service restaurant closes

by the way, the food from downstairs bar is better not to order during the covid19

the indoor swimming pool was too cold

the washer in laundry is not

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a

were a little narrow - difficult getting by laundry carts in the hall staff in the restaurant did not approach

- good size room - free parking - on site laundry - lots of eateries around

rooms are equipped with a fridge a microwave, and coin laundry available on the property which is great for

one place to do laundry, the dryer pre-set at 90 mins, and only one set of washer and dryer

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

close to shopping and restaurants; room: clean, nice kitchen and utensils; facility: nice pool, laundry

shorter queues at check in. laundry facilities per your sheet in the room, not

laundry service twice a week and if you just missed a collection would be a full week to return -

laundry room was not cleaned in ages.

staff laundry room beside elevator

there was a self serve laundry room on the second floor that we made good use of

nice area to sit and enjoy breakfast with wifi charging areas

i had to ask a queation wifi, and i did hear her negative comment about me asking to the housecleaners sitting

it was great to have access to a laundry room too

from free parking to laundry fasciitis

i ended up having to do laundry during my vacation

pool deck was very very slippery. our kids walked slowly and still fell many many times.

room was really great and also the breakfast very convenient to start the day, we enjoyed the pool after our

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

the laundry facilities were just what we needed.

breakfast,free parking and spacious rooms free wifi and a lot of restaurants within the

the added bonuses were the free parking, free in-room wifi (which was good and strong, by the way), and the

breakfast included

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

there was not extra toilet paper and only one bar of soap

clean and comfortable room. really good bad. nice bar and very very good breakfast.

room atmosphere, swimming pool, location

the gym and sitting area downstairs was huge

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

i was charged 6 times in my credit card and forced to wait at reception for 35 minutes while my 4 kids were in

loved full kitchen in room

visited front desk numerous times, to arrange laundry, taxi, computer access,

the staff were very helpful great laundry facilities

heck they have a laundry machine for $2 a load diy

the laundry facilities & breakfast good selection.

has a small gym and laundry room

room service closed too early.

ease of parking

it was quite an experience with my small kids and i tried to cancel my booking but i had travelled from far

wifi. sofa bed not very comfortable.

i like bathing in the pool the water was so warm and nice

the laundry room is fine.

self laundry is convenient.

no atm to get money to do laundry

coin laundry is good but only 1 machine, need to queue up

the laundry room is fine.

amenities including free parking, wifi, and all rooms equipped with mini fridge & microwave

staff is excellent. polite and helpful. great pool.nice room.

requested early check in was very helpful

the location was easy access and free parking is a bonus in toronto

there is no room service after 6 p

pools was very cleans, kids loved it

breakfast was exceeds my expectation

the undisclosed charge for my pet was $100

she offered us an exceptional extras including a late check out to make sure we are all rested well and not to

breakfast buffet had a great selection

laundry was not functional for a long time as i stayed a month

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

people not respecting the no diving sign in the pool

facilities including high speed wifi, swimming pool and gym

clean, excellent reception, easy to find and free plenty of parking

laundry facilities are also adequate

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

ordered room service for breakfast, it wasn't so great

in addition, there is no laundry services during our stay too

sounded like laundry machines

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

the lack of food services, no room service.

restaurants and bar has to open asap!

hotel had everything we needed, including laundry

exercise room is in same room as laundry facilities

laundry facility

staffs was helpful, breakfast good, and availability of the laundry facility was so helpful

good breakfast. free laundry.

a laundry service in the hotel would be useful to have.

parking is a little tight. no big deal though.

a small kitchen is available

liked that it felt spacious and the kitchenette was great

it was super clean, quiet and easy parking

no laundry area on site no

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

was very good, but we picked up dinner to have in our room, and although it was satisfactory, room service with

-front desk seemed a bit overwhelmed by the hockey tournament and the 50 + kids around so i understand but

wifi not very good.

stayed across from the laundry room

when they were out of the dessert i wanted for room service, they brought up a different similar one for free

hard trouble getting room service however

the wifi logs you out frequently

i also had the choice of room service or go down to the bistro to eat

you have to ask room service to bring you water

drinks at the bar were good

friendly and accommodating staff, amenities like the pool, breakfast was excellent

the facilities were top-notch, including the pool which was well-maintained

wifi

the ability to laundry cheaply midway through our trip was an added bonus

location was great, close to the street tram lines, staff answered all the questions we had, laundry was great

laundry card doesn't accept coins

location and the laundry facility.

a two bedroom apartment with a kitchenette, laundry in the building and cool common spaces

self service laundry, barber shops, super market (fresh co) and couple of other shops within walking distance

we put them on ourselves, but even though they were fresh from the laundry they still had all sorts of long,

the fact of not having wifi.

the wifi was a bit slow.

the room service n cleaning was nicely done will visit

the cleanliness and laundry facilities.

i liked the space and the shower/spa tub.

the laundry wasn t working when there but love it

also our room was opposite the laundry and when the dryer was in use it was really loud

lovely staff, nice to have onsite laundry, large spacious room.

option for guests to use laundry

disappointing that laundry facilities were out of order.

guest laundry a bonus

suites are large and there was laundry in the

the large sink in the bathroom was very handy for handwashing small bits of laundry

very central, great staff, laundry to use at reasonable cost

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

front staff and room service were so great

we had been to the bar previously and that made us decide to stay here

really liked the breakfast drink options, wish there omelette options but it was overall very

the breakfast was awesome

the bar on the 6th floor is amazing

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

having a laundry was excellent

old charm. style. very clean. laundry facilities available on request

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

bonus for having a laundry facility on site which is cheap to use

i like how they have a nice laundry room where you can wash and dry your clothes

traveling, especially after seing some half naked girls at reception, no cutlery, no kettle, no room service,

no room service, carpet and facilities need to be updated

wifi only works on one device; i connected on my phone and then couldn't connect my laptop

laundry at the hotel

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

room service come at early morning knock on the door wake us up

i couldn't buy sparkling water at the hotel despite it having a restaurant, and there was no room service either

wifi connection

staff faciliteis location laundry services concierge everything top

reakfast and dinner) was fantastic

the kids were treated with toys on the day we arrived and when we got to the room there were cute

the gym and spa are excellent

when most places offer free wifi as complimentary, here you ve a luxury hotel charging additional for internet

great location, staff, laundry room for guests, they made usa feel like home

a gym without a sauna and steam room for the price would exceed the expectations.

much to complain about except that there should be a bar on the roof top terrace to avoid guests coming up and

rooftop gym

friendly helpful staff. very clean and very comfortable bed. great gym and outside roof patio.

we also can do laundry

laundry closed awkward times, 9 till 9, not good when your sightseeing.

of the staff were nice and very helpful and they have the convenience of a laundry

well-equipped to cover basic amenities including laundry

good facilities including laundry services. surrounded by good restaurants and bars.

the self service laundry was free, it took forever to dry our clothes

room spacious, clean and bed comfortable. guest laundry excellent bonus when on a long holiday.

another big plus is the complimentary guest laundry

the hotel was very comfortable . i was happy to use the business center and laundry as well.

the laundry machines were complimentary

second floor has a nice seating area and kitchen and the roof top balcony was awesome

there is cooking stuff in the kitchen, and you can also take a short walk to the nearby restaurant

having to share bathroom/kitchen/showers was different

the kitchenette was small but sufficient for making a quick coffee/tea, and the fridge in the room was

the room,kitchen,bath room was clean

house keeping service wasn't good - room service is not great.

every room service order we had was messed up and did not match what the menu said

only complaint we had was the lack of service in the bar area

hotel is beautiful and the rooms are amazing very clean and cozy the mini bar is quality

the lounge bar especially lovely

laundry room

seemed really good (yet i didn t use them) - gym, snacks and drink shop, even a little laundry room for guests

there is a guest laundry room

coffee machine in the room, iron, hairdryer, laundry on 4th floor, ice machine

room very clean and with necessary accessories, staff very kind, the breakfast rich and various, laundry, free

i love the spa like atmosphere. it s very relaxing and the staff were friendly.

room was very spacious with a lovely balcony, bathroom was incredibly large with a huge bathtub with a variety

friendly staff, loved the large room and the bar design at the georges.

women only spa is lovely, went swimming in the evening in the pool

no normal room service and breakfast was a continental breakfast which was well

laundry ironing.

it is not safe to use laundry service at this hotel, my t-shirt was lost

one of the best hotel gyms i've seen attention to detail

wifi is too weak. on and off too often

room service was good, breakfast also good

tv menu advised there was laundry facilities

downside was wifi was slow for streaming and guest laundry was closed for renovations, no other laundromats

convenient for longer stays with rooftop gym, pool, laundry, restaurants, shops, pc corner all onsite; its

laundry available ($3 for wash and $3 for dryer per load) good facilities for kids

good location. like that there was a laundry to wash clothes.

we found old make up on the floor and laundry in the dryer

wifi is good

using the kitchen facilities for breakfast, as well as the occasional sit-in meal, helped keep our costs down

the location is superb. the kitchen is fully equipped.

there was no toilet paper and no paper towels in the kitchen

room was well equipped with kitchen and laundry an especially nice bonus.

finally, a renovated room; however, no kitchenette or laundry.

it also has laundry machine so, is a great option, totally recommend

we needed laundry they had a solution

no laundry in all rooms but staff pointed out an external service

the spa is great

the concierge (vanessa & erica) and breakfast server ewa deserve a special mention

breakfast in restaurant joni was excellent

can always count on park hyatt's restaurant joni for an excellent meal - whether it's breakfast or dinner

hotel breakfast is a la carte, with moderate portions, a wide variety of choices, and delicious flavors

lovely room with loads of space. 2 bathrooms , laundry room, dishwasher etc. very nice decor.

laundry in the unit and a well appointed kitchen

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer

unit has a coffee maker and laundry, but no coffee or detergent

they also gave me extra detergent and dryer sheets when i had to do a second load of laundry before checking

hospitality and big rooms with kitchenette, i miss the complimentary breakfast, cleaner guest laundry area, all

we couldn t exchange money for the laundry service even though reception said we were able to do so

location, friendly, good laundry facilities, well maintained

we also arranged early check in for extra charge as we arrived to the city at 9 am and waiting till 4 pm wasn

bar sink did not drain. no mini bar stock. crumbs in the pull out.

housekeeping, laundry service, service at the restaurant.

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

laundry service water got hot quickly

the laundry service fees are quite high

love this hotel when i come to visit my kids at uoft

cleaning and room staff, and the laundry service.

amazing classic hotel, but with minimum amenities, e.g. no gym

early check in, great location, comfortable room

the breakfast bar could be better with more options.

we enjoyed a delicious room service and overall it was fabulous

i missed the plastic bag for dirty laundry

room service order came incorrectly but was fixed readily and we were compensated

amazing when we needed our car they were there within the time we got to the lobby i purchase the breakfast

kids loved the indoor pool and the saturday-sunday buffet

seven year old daughter loved the kid sized couch and the little bar fridge

no guest laundry option, seems to be a wider toronto problem

laundry service accessibility, deposit

we used the laundry services at the hotel which were on the more expensive side, however we recognise most

early check in and breakfast

cafe the staff was excellent opened up the kitchen so 8 of us could have brunch on sunday

clean hotel staff friendly on check in, rooms were great with laundry facilities nice comfortable bed and full

having a washer/dryer in the room with the option of getting single use laundry detergent was great for us as

the kitchenette and in room laundry was a bonus

located, the hotel offered spacious comfort, a well-equipped kitchenette, in-room laundry, immaculate cleanliness

spacious studio room with kitchen and laundry

you have everything you need such as access to microwave, fridge, cooktop, laundry making it so much easier to

the only thing i can complain about was i wish we had dish soap and laundry detergent in the rooms but overall

no dish soap, no dishwasher tablets, no laundry soap, although when requested, it was brought over

suite so we had a kitchenette which was handy for laundry

was not stocked the best - needed more cutlery, a kitchen towel, some paper towel, laundry soap, etc

having access to an in-house coin laundry was very convenient

location was great, comfy bed.did not order food, security was good.great laundry facilities.

the room was very convenient with a microwave and paid laundry facilities

laundry is small for the number of rooms

we enjoyed the breakfast, the pool, and the laundry service

close to everything. free breakfast and laundry. i liked the gym

in a great location. has laundry available. staff are really great.

also, i think basic information about the location of the refrigerator, laundry, etc should be placed in the

laundry service is not flexible, as we need to top up a card, and the minimum is 10 cad, and you

we were given a laundry card we just topped it off

over the top in friendly staff best french toast have ever eaten fantastic room service will be back

restaurant closed earlier than expected, but no worries, room service was fantastic.

i liked the bar area in the room with sink so we could make drinks comfortably

propane fireplace, the big beautiful bathroom, the second bathroom off the living room area, the room service

additionally, the pool and spa facilities were poorly maintained and poorly designed, making the experience

no collection for laundry. breakfast was just in the bar and over priced.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

cleanliness was a focus, the wifi was reliable, and the hotel is near both subway lines

horrible peice of artwork and completely insensitive to children and anyone visually impaired—kids will have

allow pets, and are very friendly with them

we are travelling and needed a laundry shop

i called to ask where i could do laundry

nice lobby with garden, nice pool, sauna, laundry

no laundry

staff and the pool was really great, kids enjoyed it

the rooms but i think they could be more prepared for received the new guest and do well the bed laundry and

of the facilities that the hotel claimed to provide was 'laundry' which is quite important to most guests staying

no room service during stay because of covid-19; no laundry service because of covid-19 and labor

i was charged when i arrived for extra bills like breakfast, laundry etc but after checkout i was told i have

it was warm so our kids loved it

not enough hot and savoury options for breakfast!

everything was great except for the room service

individuals were so kind and accommodating from the happy hour service, to amenity booking to the breakfast the

the gold experience room service had us waiting one hour for coffee pods ice and sugar

breakfast was excellent, the room was beautiful, quiet and clean and the library restaurant was

no guest laundry , rooms were very small and old

housekeeping was understaffed a little when we were there as there was a laundry cart in the hallway outside

had to dispute a laundry charge of $84

for laundry pickup

i also used the hotel s laundry service

no laundry facilities.

to eaton center) high level of customer service: i had an issue where my clothes were delayed i laundry and

could not sleep due to gross unclean air in room which smelt like wet unclean laundry or mold

is ineffective, resulting in the sound of the nearby rooms easily spreading in at night laundry is super

mentioned at time of booking it was our wedding anniversary and they put rose petals on our bed along with

we unfortunately did not get our spa appointments because they were already booked up

the deep soaking tub, pool, sauna and the lovely staff

the pool was closed for a half day due to pipe burst.....

wifi

customer service lovely clean hotel excellent facilities spa , pool and gym location downtown

limited assistance from some of the staff (laundry and payment

no laundry service on weekend

poor wifi

hotel doesn't include a breakfast in its fee but there is a tim hortons across the street, and the hotel does

small room. no room service meals. light coming in to room from hallway at night.

the bar staff was also very friendly and very efficient and knowledgeable about the area

beautiful, modern rooms, great wifi, fantastic staff and a great included breakfast in the mornings

of the grounds as well as information regarding the whole hotel, wifi info , restaurant location etc

wifi connection non-existent

would be nice to have extended hours on room service

00 plus tax extra for laundry and wifi never ever again i would rather sleep

doesn't have laundry mashines

asked for a laundry bag, or any bag,to use it for personal thing, her answer was she will charge me for it

the laundry/dry-cleaning service is impeccable and fast

had laundry as an amenity but there was none. service would take 2-3 days.

the cafe n the bar epoch had good quality

didn't have much time to enjoy their spa and other services.

incredible space -beautiful views-great gym-most comfortable bed ever

bar a little

very friendly staff, very nice room, big pool area

there was no garbage container in the kitchen and the one in my bathroom was dirty and no bag

the listing it claimed there was access to a kitchen

with cardboard that we were moved to a much nicer room which had functioning air conditioning, a kitchen and

great location wish they had a microwave in the rooms. beds are comfortable and the wifi is fast

inexpensive but had all the necessities and even some extras (fridge, iron, netflix, free wifi)

we recommend to anyone travelling with kids- the facilities were top tier

wifi is slow

the room were very clean with excellent views and the facilities like pool and fitness centre were too tier

wifi was only connecting for one of us, either mine or my husband's

pet assecibilitey very cool that i can bring my dog with me