very comfortable bed and quiet stay with delicious breakfast

everything - the location, staff, room & breakfast

wonderful breakfast

breakfast was pretty mediocre. not a lot of variety and average flavor. lack of fresh fruit

the breakfast was a little lacking could have had a little more variety

breakfast was exceptional

i didn t notice second parking lot.

i like the room is big enough for family and the location for parking is good

couldn't get wifi at night, but was able to next morning...

clean comfortable good breakfast great staff

the kitchen and the essentials

was traveling with a car load of belongings i couldn t unload into my room and the back parking lot isn t

didnt have an option for free wifi, only to signup and pay for honors

i really appreciate the free parking too

the location and the breakfast

must have had a room under the laundry area which caused a lot of noise

machine/snack/laundry room was disgusting

laundry facilities would have been good but not a deal breaker.

love that it was pet friendly and like the vinyl plank flooring

pet friendly, basic breakfast

lack of towels / laundry did not work

next to the laundry room and lobby

friendly staff. awesome location. great outdoor pool

pool was being out of order which wasn't advertised with the booking.

outdoor pool. closed for winter.

only one washer in laundry room.

breakfast was good. pool was decent.

there was no outdoor area to sit and relax because the pool area was closed, which did not make sense to me

breakfast was exceptional

specifically picked this hotel for the outdoor pool

the king size room was very roomy and comfortable. the self-service laundry was appreciated.

vending machines, laundry and

we used the laundry which was convenient and fairly priced

finally my daughter ask for gloves and a laundry bag and took care of them herself

the staff, broken laundry machines.

rooms, access to 24/7 coin laundry, and the breakfast can use some reinventing , but overall pleasant

had to beg for room service during a three day

also an ambulance in the parking lot when we showed up

wifi sucked! super slow if any. i used my hot spot on my phone instead.

breakfast was below average

breakfast bar was weird as they required a key card to access and restricted the part of the hotel from other

kitchenette faucet was broken

the kitchen area was a nice feature.

location, breakfast, staff, pool

the breakfast,happy hour,and live music

pool.

very friendly staff. fantastic room and rooftop pool.

the pool was not heated and there was no jacuzzi

very comfortable, nice spacious room. wifi was also very good.

no soap bar

nice rooms. lobby area and rooftop pool

i hated that the wifi wasn t high speed as promised

elegant, and cozy lobby and courtyard, quiet and clean room, comfortable bed, nice shower, super gym,great

pool closes too early and parking isn't the best

excellent hotel in heart of the city. i liked the room with my wife and 2 kids are enjoyed

pet fee that wasn t disclosed during booking and my search for pet friendly hotels

breakfast was very good. the room was large and comfortable.

room kitchen was well stocked and everything was well organized

very practical, good space, kitchen & all the necessities

location comfortable bed kitchen

laundry room was a bonus

would be nice for more options of laundry detergent in the laundry room and more basic cleaning supplies in the

love the in room kitchen, free parking, and that there was two vending machines accessible in the laundry room

all locked in laundry

cheap uber /lyft to nashville 15-20$ free breakfast was okay has a laundry on site for

have a laundry list of what i didn't like

like pet dander

the restaurant or bar was not open

no room service, however understandable caused us to rely more on the in house dining - and it was

with a very accommodating staff (special thanks to ronnie for his help upon our arrival), fun bar with tasty

the staff were very helpful especially when we wanted to do a laundry and couldn't download the app

parking lot was somewhat icey but free. free breakfast was welcome.

breakfast was excellent and different each of the mornings from the 2 nights we stayed

front desk staff; kitchen staff; room location on first floor;location

there is construction going on at the two hotels being built on the pool side of the property

pool being open.

breakfast menu

and a full, hot breakfast was included

it took longer to get setup for breakfast. i was there at 6:30 and they were just setting up !

breakfast was a little under my expectations.(no bacon or sausage)

the pool was clean and warm

tv with streaming, comfortable beds, breakfast included

the hotel is pet friendly and there was a dog down the hallway that barked incessantly during the day and early

we had a nice breakfast every morning, then relaxed by the pool and off to sightseeing

pet friendly i m not a fan. dogs belong outside. parking ads $20 to the cost.

laundry should not be charged. must be included!

nice place, laundry machines available which i needed

on-site free laundry and a shuttle or uber included to take you the short drive to downtown

also free laundry for guests was great

only thing i didnt like, was that there were no coin changers in the laundry room

i also didn t like that their wasn t a laundry room , nor ice machines on every floor

the breakfast was good and the gym had the basic things we needed

the prices of drinks at the bar were a little steep

ordered room service and was told it would be 25 minutes

i was told i could have late check out if needed at no extra charge

the stairs to go up and down from 4 to 3 to pool and laundry were dirty

room was right across from the laundry

every time we walked in and out we saw an extra large bundle of dirty laundry

we were also right across the laundry room and a side exit door, so felt it was a high traffic area

it was handy to have a laundry

was unable to use guest laundry room due to appliances not working

room was located next to the laundry room and it was loud with constant talking and miscellaneous noise

no laundry facilities

wifi wasn't good

breakfast, staff, rooms, free parking, and pool.

the breakfast is good and i love the fact that there is a laundry room

there were 2 bathrooms, an island, and complimentary laundry that i also loved

free laundry was a real bonus

get the manager she told her to tell me to call her later she was busy and was short staffed in laundry department

my wife use the gym facilities that 24hrs and we use the complimentary laundry but bring your own detergent

not like that it is a cashless hotelhad to use the laundry facility unexpectedly, in order to use any of the

to do laundry, i had a pay-as-you-go phone from walmart

hotel was nice and very clean-laundry option was convenient and nice

exorbitant prices for parking exorbitant price for pet. we ended up not staying.

- i think people who come for broadway might want to be closer but there is a free shuttle

very specious room and kitchen, very nice staff, liked the self-laundry service!

place offers a gym, bar, laundry and more

they have a great breakfast every morning as well as a laundry room and workout facilities

laundry room

ok to be pet friendly, but there should be rooms designated pet free

we called for laundry bags multiple times but ended up having to go down to get them ourselves

room service wait was long

the bar area and coffee house!

literally across the street from vanderbilt university so perfect if you are visiting your kids at vandy

drinks were quite pricey and the food and service for breakfast could have been better

clearly this hotel is designed for college kids or party goers

momma wasn t sad about the moxy drink the bar whipped up for

the decor, vibe, staff, comfortable bed, the food at bar and location to vanderbilt

tv remote was difficult to work with, the volume on the tv didn't work, and the wifi was pathetic

awesome bar and staff and food

would be with me in a minute while i was standing there with my luggage in 90 degree heat with my kids trying

staff were lovely and the rooftop bar and pool were great too

water stations except gym and lobby

while the booking page advertises free wifi, upon paying the bill, the hotel adds a property amenity fee ($25

staff was incredibly friendly from the front desk, coffee bar and valet

gym was clean

no laundry facilities

bit more attention to coffee bar in the a m

very mlimited, was well as the room service, very limited gym, anything out as a typical concierge service was

restaurant at breakfast was understaffed and our food (which was quite good) took an inordinate amount of

clean room, comfortable bed, great high end bar with knowledgeable bar staff.

i wish parking was included in hotel price along with having laundry on site.

valet only parking $42 a night - no self serve laundry - small breakfast - no cold water in

no laundry, pool or hot tub.

the room is spacious and the lobby is classy. the bed is comfy and the wifi is fast.

the gym was way to small and under equipped

i also used the washer and dryer in the laundry room which was a nice service too

laundry small, but does the job

the laundry was an added plus

waited in line art front desk for 10 minutes whilst others checked in then asked for coins for laundry and they

employee said laundry was available, went to launder, out of order

hotel is clean except the laundry area could use some attention

the hotel had a pretty nice sized gym, along with a pool and laundry room for you to wash your clothes if you

friendly staff, clean room, nice gym and pool area. we'd definitely stay here again!

gym and pool a bonus

was very nice, enjoyed pool area, rooms were comfortable, tv modern with many viewing options

they lost my laundry... 3 shirts

finally, we had to chase our laundry up 3 times and it eventually came back but we had gone out for the evening

tv/ entertainment in room somewhat outdated. slow laundry service.

the spa services we had were excellent

the gym was nice, free coffee in the morning was very good, front desk was

tried to get quick meal at upstairs bar area

was good, food was great (room service)

room service ends at 9pm (too early) i wish there was live music

finished were very esthetically pleasing, the pool and bar area was very nice

pool, gym, restaurant and valet was everything we were looking for and more

well it didn't have a swimming pool but everything was great.

excellent free breakfast. free drinks from 5-730

the only set back is there is no pool but plenty of other ways to cool down in nashville!!

i liked it but was expecting a pool to b there

breakfast

regular amenities, like gym, laundry, etc

amenities such as gym/pool/restaurant were next door in the springhill suites

staff were very cordial. breakfast was delicious, good selection available.

there was also a kitchen, which we didn t use

room was great very big,bed comfy, shower head was amazing and gym was nice size and very clean as

i liked having an on-site laundry facility too

pool cleanliness could have been better.

friendly front desk staff, indoor pool, complimentary breakfast

drive mammoth cave national park kentucky , 15 minute drive to grand ole opry, breakfast good , gym and pool

breakfast was great

i like the access to wine bar and fitness center. the bed was comfortable and rooms clean.

t realize this was pet friendly but that was my mistake as i m sure that was stated on site

wifi didn t work in room, only in bathroom

top of the line, pet-friendly hotel.

my kids loved the hotel

pool was open for kids to enjoy.

was spacious and pretty quiet, room service was quick and the food was wonderful

free shuttle service within a 2 mile radius. room service was available daily.

the lobby and bar area were always clean

nice pool

housekeeping was super respectful of our privacy and the onsite laundry was a great amenity at an even better

space in room. cleanliness of room. my bed was very comfortable. affordable laundry facilities.

even used the laundry and the gym

really well appointed hotel, great breakfast, laundry etc. good location and lovely staff.

the workout room was in with the laundry

several days, it would have been more worth the price, because of the kitchenette area, and laundry

there s restaurants within walking distance and the bar in the hotel is nice

hotel is very clean and the breakfast was great

to the other patrons until i voiced my complaint and then she only gave me a $10 voucher for the bar assuming

the breakfast was good and the breakfast attendants were great

non-alcoholic beverages at lobby bar were half pours

however, the cocktail bar waiting for us on the third floor more than made up for the long walk

there were a couple of items; room service food came up cold

poor room service process in room dining was poor

moreover, she was showing me charges for another rooms pool bar charge when we were out all day early morning

wish it had more food options and 24/7 room service

the rooftop pool and bar was so much fun

gym could have had a bit more in it but it does the trick.

also, the large pets all over especially the bar areas upstairs and down, in the gym, basically all over the

room service application was not working on tv.

laundry area has no change machine, the machines don t accept cards and hotel staff cannot make

liked the gym area, and view from gym

pool on top of roof was great for the kids

we will miss lili and nicole who served breakfast

convenient location, gym, sky bar, pool.

the view and room was across from lights and the laundry area, so it was a bit loud.

pool, laundry, snacks at front desk

place has everything you need and expect, plus a swimming pool, laundry, gym

great laundry facilities too

in lobby good location near music row could walk to broadway around 20 mins walk had a small laundry room which

washer/dryers operated via pay by card but we had to scrounge quarters for the laundry supplies

staff in reception were very friendly and helpful, in room safe facilities, clean, onsite laundry facilities

laundry was quite expensive - we had been on the road for 4 weeks and this was by far the most to

good laundry facility for travellers

we loved being able to do our laundry as we have been traveling for a few weeks

as for dirty laundry, you had to leave in hallway to picked up sometime the next day

no room cleaning meant guests placed garbage & laundry piles in hallway

advertised laundry facilities but apparently none on site and have to use a laundromat off the property

pet friendly, location, staff were wonderful

courtesy shuttle was fabulous and the drivers were always super nice and helpful with our questions

had some laundry to do, went down to 1st floor to do laundry, laundry room was out of service so ended up

i loved the free laundry, the indoor/outdoor pool and the room size

was broken down for repair during part of our stay, the hotel offered free parking and also free laundry use

laundry service. gym access. room location and size. front desk supplies. room supplies

liked it had couch with an awesome tv, phone charging station, nice kitchenette, awesome shower with glass door

wifi sucked really bad!!

inside pool was cool for the kids

trash was never emptied (we were there 3 nights) light was out in the mini bar area the shampoo dispensers needed

the breakfast could have been better.

lack of bar / cafe facilities.

the milk & honey had the best breakfast & the pub had the best fish & chips

comfortable room, great breakfast menu. well designed lobby area. friendly staff.

because of a power loss during a storm and caption was close to my home, open restaurants, my gym etc

excellent hotel, staff were amazing,clean and modern, lovely breakfast

great sized gym and lovely cafe

love the roof top bar *13 highly highly recommend this brand new hotel oct 2021 to nashville my single

all loved the roof top bar, pool deck and coffee bar

the pool is so nice for relaxing or partying during the day

our rooms weren't cleaned first day, and tray of room service left in hall was there over 24 hours

a little small and crowded but had a great ambiance and a bar

fast room service with hot food

location was great. room service was good and staff were super friendly and accommodating.

nothing. just the breakfast. yogurt, banana, and a water woulda been great

of worst room service breakfast

loved everything about it from the roof top bar to the coffee shop !

enough coffee, water, or toilet paper in room and had to call room service or come down to the lobby to get it

at the bar in the hotel lobby, the flipboard chatters and displays hotel messages every now and then, and

room service was terrible

even let us have a very generous late check out time without charge

the food available at the hotel was not that great and there was no room service as advertised.

the staff enabled me to wash our laundry in the hotel personal facilities

the breakfast was delicious. it was so much nicer than a continental breakfast.

charcuterie box on arrival and free breakfast

breakfast is great

breakfast was ok and was served from the kitchen to be eaten in the dining room

no mini bar. wifi issues.

they helped him order room service and made sure he had what he needed while i was away

staff is amazing, multiple restaurants on site, rooftop bar, heated pool, valet parking, room service

big and clean and the view was amazing, it s a close walking distance to broadway where all the bars, musics

no room service

garbage wasn t picked up outside room so i brought it to the laundry room

laundry facility was broken.

laundry broken

and to top it all off, on the morning of checkout, 2 different workers, a laundry guy & a cleaning lady both

in the laundry room one of the dryers was out of order

facility offers all kind of amnesties, like gym, free laundry room to use,

appreciated the free laundry room and workout room too

very friendly staff, free laundry facilities, work facilities.

had laundry facility

comfort of the room. laundry. staff ...basically everything

accommodating i did a load of laundry

breakfast was delicious

the shuttle service to broadway was great!

the breakfast... it's almost gone when we got there and it's only 845 am .. on a saturday

bkfst was decent. appreciated the courtesy shuttle into town

the fire alarm went off while we were at the bar one evening

there is room service available, but we did not have a chance to try it

the bar had closed early for inventory one evening and took 10 minutes of me sitting there trying to

the hotel bar was also excellent

was nice and fresh with different variety on daily basis, the extra bonus of having a roof top bar was great

the bar had a beautiful view of the city

breakfast was amazing - staff members: laraychele steele and charles were amazing

horribly expensive. $30 to park my own car, $5 for wifi. plus nashvilles ridiculous hotel taxes

the breakfast was nice and fresh with different variety on daily basis, the extra bonus of having a

so nice! friendly staff! great breakfast!

awesome staff, most notably brandon in the main bar and the chap on reception (who's name escapes me

the complimentary breakfast was very good and the staff there was very helpful and friendly

room was clean and fit our needs. check in and check out was simple and breakfast was good.

location, very modern and clean, staff was super friendly and helpful, breakfast was very nice - amazing value

no clothes washing services or laundry nearby.

the hotel was nice i loved the bar and cafe

lovely bar area / restaurant with an amazing view

we were sad that the pool was packed.

unless you head to bar or pool we didn t use pool

instead most of what i will remember is being upset and having to go home and deal with bagged laundry and

i tried to use the laundry and the washer was broken

the laundry in hotel was a plus

maybe a laundry room should be provided

comfortable room, big tv, central location, good selection at breakfast! easy!

laundry can be returned the same day if sent in by the written time

i also enjoyed the breakfast and the amenities like the complimentary laundry room and the managers reception

room location right next to the ice, soda machine and laundry was the best

the location was minutes away from downtown broadway rooms were spacious and had complementary laundry on the

great location everything u need, laundry facilities as well. very short walk to broadway

expensive and they provide 2 towels, no laundry bags, 2 pillows - a complete joke

elevators are hard to stomach and if you have little kids the balconies will give you the fear

the pet friendly hotel charges $150 which there was no mention of

family friendly, only restaurant didn t have tables suitable for kids to sit at

that was a huge disappointment for me and my kids

no laundry bags staged in room not offered a map of nashville at check-in or where they were located

the bar staff went the extra mile to accommodate our late night cocktail even though they were closing

the view from the room and the bar was great

room was next to someone with a pet

rose petals and food in sofa cushions from previous guests

room due mainly to frequently used laundry facility right opposite

we also got laundry service and could not be happier with how lovely our laundry came back

the only reason for 4 star with hotel amenities in general was the gym is unavailable and we would have had to

bar was pleasant

room service failed completely to deliver

laundry facilities only had one washer and one dryer.

loved it. great location, very clean, smelled great ( like clean laundry) great bathroom, quiet.

enough to walk to most activities, clean room, had room ready for early check in

the bar staff is so much fun and kind, i think they could still use a little more help in the kitchen and

wifi didnt work most the time

staff at cabana bar were exceptional

no breakfast!

i didn't have breakfast at the restaurant. we got room service

we did eat twice at the bar food was amazing

their pool is the largest in the city and offers poolside service for food and drinks

had some general laundry as we are on a longer trip

kids valet parking , hit another vehicle with bumper & we sat & watched hit try to wipe the dent &

room service breakfast was just ok

rooftop pool was a highlight for our kids

i was driving cross country with my pet and the staff went above and beyond to take care of us

great location for honky tonks bar hopping and the ryman.

pool and gym area was very nice

great location and amenities. restaurant, bar and live music onsite. room was also very clean.

nice gym and hot tub pool area

also the room key was not working properly (for gym and our room) and we could not get into gym and into our

laundry services

not complain about the room as it was late at night, and we had already set up the room for my kids to sleep

t like that there wasn t room service

the pool was closed

eberything pool food drinks

the laundry/snack area was great and clean

as always it was clean and comfortable and hot coffee is available 24/7 in the laundry/gym area

pet friendly; kitchens provided more eating options; spacious rooms; laundry !

it was a nice room and quite. laundry available for guest. grills available for guest to use.

also, free laundry

spa was closed and i wasn t informed until i went there to try to book something

- shower it s a see through same as the toilet ( for those who does not enjoy it or have kids this is not

breakfast met our expectation but didn t exceed it but definitely worth the stop

breakfast order was missed in whatever system. never received through room service.

breakfast was very good

room was opposite of the maid's laundry area

location, price, breakfast, free parking, luggage carts.

very clean staff was nice, easy check in. great breakfast

the pool just need to be a little more cleaner that's pretty much it !

the room, free parking

there's a reasonable pet cleaning fee of $100

i like everything, hotel, room, breakfast.

love the valet service and the morning breakfast

the staff were very friendly and jaycee and the bar staff were great too. very clean.

the women in charge of kitchen were always making sure things were clean and in

not to mention, cleaning staff failed to empty our overflowing trash bin and had to use a plastic laundry bag

extremely inviting ellington s restaurant on the fourth floor is a wonderful menu the rooftop bar is a nice

room service ended early, wish there was a larger selection of snacks

in room phone did not work and when trying to order room service it was a bit of a hassle due to the phone not

room service was very prompt

the never got back to me about my left laundry. no follow up or return emails.

the gym is great, the staff is really nice

we had to place the room service tray on the bed and eat on the bed sitting sideways

the front desk staff were nice but provided incorrect info about the gym.

the pool isn't really an adult pool--just something for kids to splash around it.

only snafu from our visit was a mixup with laundry service - we were misinformed around timelines and were unable

the bar was very good, but what i liked most i think was the small pool and the cozy sitting area with

the rooftop pool and bar had a fun vibe and the cocktails were great too

clean, friendly workers, great bar drinks, the decor, great location, it was all fantastic.

gym could use some mirrors and equipment

laundry service was not available at weekends, which was annoying after traveling for 9 days before

lots of healthy options for breakfast

location in nashville, far enough away from the noise of the honky tonk bar area, but only a couple of blocks

super helpful staff and a really cool hotel, great bar , fantastic restaurant - live music at brunch

staff, great vibes especially sunday morning at breakfast

where no laundry facilities or in room coffee makers at the hotel

comfortable bed awesome temperature loved the location. clean laundry room

no bar or restaurant

room service didn t empty fridge someone s food was still in there

gym could of been updated

breakfast was excellent

chique and beautiful hotel, we got an extra big room (2 adults and 2 adult kids) which was great

bar and restaurant the guy adam singing playing acoustic was amazing the valet was great and the room service

we work out. we didn t realize the gym was under renovation.

off right with her light up the room smile, amazing friendly energy serving our delicious breakfast and coffee