rooms, access to 24/7 coin laundry, and the breakfast can use some reinventing , but overall pleasant

location was great - it was very easy to get to and there was plenty of parking

a little effort on the breakfast side

rooms, access to 24/7 coin laundry, and the breakfast can use some reinventing , but overall pleasant

there wasn't much of a selection for breakfast. the coffee was lukewarm.

my room smelled like sour laundry. the lighting in the room wasn't very good.

so room was overpriced; some kind of substance that looked like dried blood was on the dirty laundry bag and

also has telsa chargers in the parking lot for you electric car folks

breakfast could have had some other options. other than that it was great.

i was forced to walk across parking lot and when i asked front desk clerk about it he said manager oked it so

offered coin laundry but no change machine and front desk wouldn't give change for machines

laundry machine was out of order for 3days

pool was closed, the laundry facilities were closed, the handle on our bathroom door literally came off in my

there was plenty of parking, the facility was clean and well-maintained

pool, no ice, no wifi, not a lot of handicap parking

nice indoor pool

having the heated indoor pool and spa to ourselves

friendly breakfast hostesses.

was a lot of construction equipment blocking several parking spaces on a busy holiday weekend

excellent pool

everything, the pool was great and a delicious breakfast every morning

the indoor heated pool is not heated

no seats at breakfast.

location was close to our destination, and the breakfast was good

too much chlorine in indoor pool. odor was overwhelming when you walked in the pool area

laundry ruined my clothes

breakfast is very basic, but for the price, not unexpected.

room was a smoking room but stunk reallllllly bad

i stayed in a non-smoking room and it truly was

parking

i absolutely loved that they had laundry room access

no pool or breakfast at all

cleanliness-location-pet friendly.

ice all over parking lot. no salt applied. very dangerous.

breakfast we had was perfect

laundry available

beds were comfortable, hot shower, excellent breakfast and outstanding customer service!

location for our room for our pet was satisfactory

nice selection of breakfast choices every morning

super clean, great staff, and an amazing breakfast

pool hours too short

also no breakfast

ice box, microwave, wifi, swimming pool

how early the pool clised

up a stay on line was a bad idea, pet friendly was met with another $100 dollars for a three nite stay

there is a laundry not far from my room only cost $5 to wash and dry your cloths

the handle on sink was broken ice machine didnt work right huge mountains of laundry set outside not pleasant

laundry room is 5x5 room with one washer dryer

laundry facilities on site

is closed, no microwave or hair dryer, we had to stay in a smoking room due to everything being took up and it

there was always a parking spot available close by

not really. maybe the parking......................................................

i like the room is big enough for family and the location for parking is good

location and staff and no fee for parking.

the room was clean. breakfast was pretty good. nice pool. overall very clean property.

the kitchen had a large sink, dishwasher, nice size refrigerator, microwave, coffee maker, toaster and

is a pet friendly hotel so there are some cleaning product odors that can overwhelm the senses

the pool needs to be cleaned - bottom of pool and grates

it did not recognize our room or name to connect to the wifi

there's a nice indoor pool and free parking, either on the street in front of the hotel, or in a large lot in

pool was closed which we did not know when we booked but that was okay

breakfast options were a bit limited for the price of the hotel

the breakfast was a little lacking could have had a little more variety

very comfortable bed and quiet stay with delicious breakfast

breakfast was pretty mediocre. not a lot of variety and average flavor. lack of fresh fruit

went to bar once we were checked in , 3 bar staff, one new team member corey

charming and great location. also the live music and bar was a great touch.

nice bar and lounge - great location right in downtown

are still working out the kinks with room service because it was very hard to get ahold of someone to get food

the staff at the restaurant and bar area were awesome

excellent breakfast

the pool area was really clean, plenty of nice chairs and towels available

breakfast had a nice selection

the continental breakfast was not very good.

was so impressed with the udi gluten free options, turkey sausage, and chobani yogurt for breakfast

laundry soap you use to wash the bedding and towels smells horrible

not big on breakfast so i did not eat

wifi is difficult to connect to sometimes.

the momma goose at the pool made the stay even better

the pool and free breakfast were a plus

plus they have a laundry onsite for the guests that s free

the free laundry facilities were a major plus especially being there a week

was surprised at the full kitchen amenities, free laundry and spacious work desk

friendly staff. clean hotel. free laundry.

kitchen is functional and compact. everything is very accessable.

pool, laundry room, breakfast, comfy bed, close to small shops and places to eat

the price to do laundry was a little bit too much

price. $180 for a 1 night stay. it should have had room service or valet parking.

the breakfast far exceeded our expectations. food was great!

loved the way the room was set up with a little kitchen area with fridge and microwave, keurig coffee maker

good breakfast. appreciated laundry room.

the shower was amazing. the room was clean and nice. there was a fridge and on site laundry.

laundry facilities somewhat pricey at $3 to wash and $3 to dry

the laundry was more expensive than other hotels.

the guest laundry floor was dirty and very wet

location was great. outdoor seating area with bar is nice. beds very comfortable.

the big room with the kitchen was very nice!

not enough parking

have never really had a great free breakfast at any hotel

i was disappointed to find that the bar no longer keeps higher end products that we enjoy

that went on into the late evening hours and started again very early morning (possibly from the laundry room

laundry facility

lots of kids. great for families. but a little crowded

pet potty area is a patch of grass in the woods that has no lighting

the staff was amazing and super friendly. the kids loved the pool.

complaint would be that it was advertised laundry available but it was not working

the laundry was out of order

guest laundry was in need of cleaning

laundry services but they never had change so you could do laundry

we did our laundry their was no sign for the dryer stating it was closed and the front desk never mentioned it

the tiny box of one load laundry soap was way over priced!

waiting to use them and it delayed our plans a couple of times while we waited to wash our laundry

the swimming pool is heated and indoors so that was awesome to be able to tire the kids out before bed

smell from pets

pet friendly

very clean, good breakfast and loved having access to laundry on site

was a kitchen, spacious, everyone was friendly, and it was close to the event space we were going too

quiet location, friendly staff, great breakfast each day, pet friendly.

pool was wonderful since the weather was so hot

booked a king bedroom and was placed in a room with a queen. tv and wifi did not work

my kids loved the outdoor pool

ve stayed at this property several times and never have good wifi connection in the room

would have liked to sit by the pool area in the evening to have a quiet space to gather, but it was closed

only hotel so far that has the pool and fitness center open in the last 2 months

kids were bummed no inside pool

however, the gym, pool, rooms and lobby were really nice and everything was extremely clean

breakfast was good

the pool was clean and smelled of chlorine

did not get to go down for breakfast so don t know about that

the wifi was problematic - doesn't connect immediately and disconnected several

machine/snack/laundry room was disgusting

must have had a room under the laundry area which caused a lot of noise

laundry facilities would have been good but not a deal breaker.

i appreciated the veteran parking

i wish breakfast could have lasted a little longer.

contemporary bedding style, clean. true hot breakfast. courteous staff.

we were late getting to breakfast, but the hostess was quite accommodating and friendly

staff and the breakfast buffet had a great selection

location and price. very quite place and the pool was emaculate.

comfortable bed, clean room, well equipped and had great selections for breakfast.

also, our room was very close to the housekeeping and laundry rooms

very informative and the breakfast had a really good spread compared to other hotels i have stayed in

would have liked better quality food for breakfast , as i've had at some hampton's' wheat verses white toast or

noisy kids next door

the packaged breakfast.

were surprised to get to the property only to find out that the pool was out of order and the laundry facilities

pool was not open,

comfortable bed, nice staff, welcoming, pet friendly

pet friendly

the biggest issue, but if the pool is open and the lobby is open for customers to hang out, the pool table should

gym didn't have a bike option

i had a kitchen in my room and the indoor pool ws amazing

good breakfast; plentiful parking; near to many restaraunts; shopping malls, etc

i wish the indoor pool was heated.

the was huge had a kitchen with an induction stove, a dishwasher fridge, and a

noise stayed on the first floor and it was super noisy since staff uses this floor for laundry safety side

extra points for the coin laundry and gym

smelled like sewage in many places near the pool, gym, laundry area.

it was 11pm and we had two kids with us so switching to another hotel was not possible at that time

the size of the pool lol!

sheets smelled like someone was smoking while they did the laundry

liked the staff, the breakfast was nice and the guest accommodations like the laundry room was neat

would have liked a laundry room for guests

the pool

it being pet friendly and the $25 fee for the first night is better than most of the other places

the laundry facilities we were on vacation that i would wash a couple things it was gross

our room was very quiet and comfortable. also loved that it s pet friendly.

adults was bringing liquor in there and was spelling it everywhere and kids where fighting and wrestling in

they need better carpet cleaning materials, you can faint leftover pet odors.

from the front desk to the kitchen staff all seemed happy and ready to interact and help in any capacity

they didn't have coins for the coin laundry

laundry room was great

full sized kitchen in room

kitchen had pots and pans already there and available for use

not the hotel’s fault, but the parents really let the kids run around unsupervised and obnoxious

breakfast and the gym

breakfast was great, loved how spotless the room and common areas were

breakfast and the gym

pool was excellent

pool could have been a little warmer.

no pool , no laundry facility .thats important .the breakfast was ok!

good parking area

loved the game room downstairs my kids and i played games and pool until after midnight

no microwave in rooms. breakfast buffet ended too early during holiday (9 instead of 10 am)

clean facilities, great breakfast selections, great value, friendly, welcoming staff.

no bacon on breakfast buffet. the sofa bed was hard than i expected

kids loved the pool and basketball court

longer breakfast am..hot stuff always pulled by 8:50am

had two adults, teenager, and two kids

had two adults, teenager, and two kids

hotels have the ability to fully stock rooms and have the staff and/or means to have a laundry service so most

had a nice view of the pool area, which looked relaxing, though we did not actually have time to swim

property, clean rooms, very professional and friendly staff, absolutely love the lobby bar &

utilized the outdoor pool area and it was great

free coffee downstairs in the morning, 24 hour gym, big suite to stay in.

laundry was challenging

the pool

i liked the workout room, the pool, and the whirlpool

the staff at the coffee bar were also very pleasant

pool was colder than i will get in

customer service is quick in first paste laundry room clean in incredible from inside out

ease of accessing the room and the availability of laundry services on premise for guests to use

convenient laundry facilities would be perfect

convenient laundry facilities

no lobby bathroom but girl at the desk said there was one in the laundry area but she wouldn t use it

there are no laundry facilities at this property

parking is excellent compared to some other hotels

restaurant and bar are stellar

no pool...your website advertised that it had a pool but it did not and ruined my kids trip

great location with clean comfortable modern room . gym was very nice with all the extras .

laundry here it is hard but at the end i saw laundry bags coming through the door

no laundry facilities.

no place to do laundry

take the coffee away during day and this hotel no laundry

and they gave my a king and pullout , the sheets were dirty and they said they didn t do laundry yet, the

cleanliness, laundry facilities and peloton bike.

breakfast was above average

room was large, kitchenette facilities good, hotel facilities (gym and pool) lovely, breakfast selection plentiful

very nice area for breakfast and lounging throughout the day

kitchen area with full refrig

also, i used guest laundry to wash clothes the first night

free laundry

i got the room with the spa tub

was fine but the closure of facilities due to covid was a problem and not to be able to use the bar was

really high pet fee

lack of towels / laundry did not work

next to the laundry room and lobby

thomas hospital, breakfast was plentiful and good

i have two kids which made the next day measurable

parking could be challenging at certain times of the day.

only one washer in laundry room.

there was no outdoor area to sit and relax because the pool area was closed, which did not make sense to me

clean with a nice little city pool. friendly staff - great location to get into west nashville.

cleaner, newer and great breakfast

breakfast was good. pool was decent.

was a little bummed that the bar didn't currently have their beer license but it's coming soon.

excellent hotel in heart of the city. i liked the room with my wife and 2 kids are enjoyed

there is also a 75$ pet fee

the coffee bar was not open when i needed it in the morning

excellent hotel in heart of the city. i liked the room with my wife and 2 kids are enjoyed

finally my daughter ask for gloves and a laundry bag and took care of them herself

we used the laundry which was convenient and fairly priced

the king size room was very roomy and comfortable. the self-service laundry was appreciated.

the staff, broken laundry machines.

vending machines, laundry and

breakfast was amazing really enjoyed it pleased don't change we're coming back soon

found the wifi cumbersome

breakfast was good and coffee was great, the room was extremely nice and clean but i feel like what

location comfortable bed kitchen

wifi was not explained

have a laundry list of what i didn't like

pay for breakfast, pay for parking and have to sign up for hilton honors to get wifi

no room service, however understandable caused us to rely more on the in house dining - and it was

clean, house cleaning was great as to folding my kids blankets and giving me extra trash bags for diapers and

the pool and sky bar were so relaxing and a great area for the family to come together

the staff were very helpful especially when we wanted to do a laundry and couldn't download the app

breakfast was so so. eggs were runny

parking lot was somewhat icey but free. free breakfast was welcome.

parking garage was small but not really a big deal

it was nice having a hot breakfast and the lady with short, white hair working the breakfast area was so nice

the rooms are spacious and the kitchen with refrigerator and microwave and sink are great

breakfast, location

the small kitchenette came in very handy and we definitely appreciated having a full size refrigerator

breakfast bar was weird as they required a key card to access and restricted the part of the hotel from other

pillows was flat ,same breakfast every morning but was fresh

having a gym above our room.

location, good size rooms, very friendly staff, roof top pool, very clean, plenty of storage space

restaurant menu is meager. upgraded bar food.

need more choices on menu and pool was closed not so much on parking garage

the pool was very small.

not taken care of bathroom had mold rooms were dirty and there was prostitution going on in the parking lot and

pool was shut down, he took out an extra $50 and i never saw anything saying they do that so i was

were meth heads in the parking lot

dirty floors, dirty bedding, pet hair was all over the biggest thing was our blanket had been used as a window

advertised outdoor pool, but that was closed

all locked in laundry

okay but could use some more choices, appreciated laundry room

love the in room kitchen, free parking, and that there was two vending machines accessible in the laundry room

laundry room was a bonus

cheap uber /lyft to nashville 15-20$ free breakfast was okay has a laundry on site for

pet friendly

staff is always nice, rooms are clean and breakfast has lots of options and is good.

room was clean and comfortable, breakfast was awesome with multiple options, free wifi was fast, pool/hot tub

breakfast was excellent. great variety! staff kept area immaculate!!!

the breakfast was great. very clean

great location and all staff were helpful and professional. the free shuttle was perfect.

breakfast was a bit of a mess, and there were several items that were out

hotel was fantastic, one of the few pet fee free hotels in the area

the gym had no water cups or headphones was never restocked

valet, though some prefer is not convenient for my family who travels with a child and pet

also free laundry for guests was great

was an older hotel building, the laundry soap suds backed up into the bathroom sink from the housekeeping washing

nice place, laundry machines available which i needed

only thing i didnt like, was that there were no coin changers in the laundry room

check in, rooms not ready, no laundry bag. long wait

i also didn t like that their wasn t a laundry room , nor ice machines on every floor

room service was prompt in the morning when i left my card out the evening prior

down to our car around 10:40 and the housekeeper walked into the room without even knocking while kids

ordered room service and was told it would be 25 minutes

liked the park across the street, and i enjoyed working out in the gym

customer support, has good options for food and accommodation, also has a gym, very convenient to vanderbilt

momma wasn t sad about the moxy drink the bar whipped up for

options were really limited and while it was tasty, it took forever (server at the bar cooking an egg and bacon

the staff were all very friendly and helpful and accommodating with our early check in and late check outs

was understanding through my booking that it was a $50 fee for the stay with my pet

we were also right across the laundry room and a side exit door, so felt it was a high traffic area

it was handy to have a laundry

room was right across from the laundry

every time we walked in and out we saw an extra large bundle of dirty laundry

the stairs to go up and down from 4 to 3 to pool and laundry were dirty

free laundry facilities full size refrigerator room was very clean/like new

amazing! conveniently located, huge rooms, helpful staff, clean, laundry on site

we like candlewood suites because of the full kitchen in the rooms and free laundry facilities.

free laundry and room kitchenette was handy

would not bring us any clean linens and expected me to bring a full laundry basket down floors in order to give

a truck driver and when i treat myself to a hotel, i expect a laundry room with working washers and dryers and

the guest laundry services were convenient; but we loss our money on (3) machines

we also had a huge dirty laundry cart right outside our room door

no clean laundry linens no fresh supplies no house keeping electrical outlets don t work

they had onsite laundry and an ice machine? that s about all the good i can say.

room was located next to the laundry room and it was loud with constant talking and miscellaneous noise

no laundry facilities

was unable to use guest laundry room due to appliances not working

room was clean except a small spot on the carpet

walking distance to vanderbilt campus. great free breakfast. would stay here again.

hotel was nice and very clean-laundry option was convenient and nice

to do laundry, i had a pay-as-you-go phone from walmart

not like that it is a cashless hotelhad to use the laundry facility unexpectedly, in order to use any of the

the staff was very friendly and the breakfast was excellent.

would like shuttle to vanderbilt.

we called for laundry bags multiple times but ended up having to go down to get them ourselves

were surprised there was no room service available and the limited hours of shuttle and food services

literally across the street from vanderbilt university so perfect if you are visiting your kids at vandy

and even offered an umbrella on a rainy day), and there is a 3 device per room limit on the free wifi, which is

it was inconvenient but not that big of a deal, if i had kids with me i would've been annoyed

very specious room and kitchen, very nice staff, liked the self-laundry service!

they have a great breakfast every morning as well as a laundry room and workout facilities

laundry room

place offers a gym, bar, laundry and more

breakfast, staff & proximity to vanderbilt university and the city of nashville as well

there were 2 bathrooms, an island, and complimentary laundry that i also loved

the breakfast is good and i love the fact that there is a laundry room

free laundry was a real bonus

get the manager she told her to tell me to call her later she was busy and was short staffed in laundry department

my wife use the gym facilities that 24hrs and we use the complimentary laundry but bring your own detergent

no laundry facilities

very limited menu, as well as room service, gym very limited too concierge service very poor - claimed to book

pool bar was closed - -

did not have breakfast

plus, it's a pet friendly place

staff were lovely and the rooftop bar and pool were great too

will definitely be returning with our kids

would be with me in a minute while i was standing there with my luggage in 90 degree heat with my kids trying

while the booking page advertises free wifi, upon paying the bill, the hotel adds a property amenity fee ($25

the coffee & beverage bar has great service hours

gym was clean

i also liked the fact that they had on sight laundry

employee said laundry was available, went to launder, out of order

laundry small, but does the job

i also used the washer and dryer in the laundry room which was a nice service too

the laundry was an added plus

i wish parking was included in hotel price along with having laundry on site.

valet only parking $42 a night - no self serve laundry - small breakfast - no cold water in

no laundry, pool or hot tub.

also wrote a message to get the babybeds ready for the kids

the staff gave my kids markers and paper for them to draw pictures

hotel is clean except the laundry area could use some attention

the hotel had a pretty nice sized gym, along with a pool and laundry room for you to wash your clothes if you

outside areas need updating, pool and outdoor courtyard need attention

bistro was nice, gym facilities were very nice

ill be back great location gym great staff !

was good, food was great (room service)

other spaces such as the pool side and gym also were designed beautifully

the room service didn t bring any silverware or napkins for our order so as we waited for them as our

great hotel. good food, bar and workout options.

really liked the whole hotel, pool and gym was great.

the kids slept on the floor instead

the omelet bar was phenomenal. in fast, the location and my entire stay was excellent!

the gym was small with only 2 treadmill so we have to wait in line

breakfast = awesome! location, shuttle, staff etc. all impeccable.

helpful staff, great ammenities, happy hour and shuttle were awesome!

they lost my laundry... 3 shirts

tv/ entertainment in room somewhat outdated. slow laundry service.

finally, we had to chase our laundry up 3 times and it eventually came back but we had gone out for the evening

the spa services we had were excellent

i didn't like the location and that it was pet- friendly.

regular amenities, like gym, laundry, etc

breakfast was amazing and the rooms were large with a perfect little kitchen

amenities such as gym/pool/restaurant were next door in the springhill suites

staff were very cordial. breakfast was delicious, good selection available.

regular amenities, like gym, laundry, etc

i liked having an on-site laundry facility too

the pool is very nice. breakfast was delicious and the staff are very nice and welcoming.

did not get to try the breakfast but from what we saw it looked absolutely delicious and the location was just

the bar on site was a nice added bonus to the hotel

the breakfast was delicious and filling with lots of options