room, has both bathtub and shower, huge windows , big and comfy bed, pool, grocery store is close by, parking

- nice spa - the attitude to the hotel s location depends on what you are planning to do there

young noisy kids allowed to enter

small gym on site and nice basement spa, extras price

to find the bar closed and were told in no uncertain tones that the bar was shut

room because of covid-19, they can not put coffee or tea make in the room, you can not use sauna /spa but what

swimming pool did't work for all our holiday(a week) even information on reception was

helpful and friendly staff on the reception hotel lobby and breakfast bar area very nice and comfortable

information at arrival, for example i know they have a pool but the guy at the reception didn't even mention it

spend time inside of the hotel for any reason, you have limited choice or none, in case you have kids

there was no wifi in my room

wifi worked well, staff were really

no tv or wifi at all

it is noisy. wifi is slow

wlan has no internet (use hotel wifi)

staff was nice, laundry service very quick

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

own fault for not understanding- but do not get your laundry done here

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

the swimming pool was a bit crowded and the wifi connection was not strong

no provision for laundry but may not be big problem as there is a public laundry few minutes of walk away from

there is also a lively, firendly bar (las palmeras) which serves good value excellent food including tapas only

the wifi worked well but we used it for basic stuff rather than video calls

wifi was impossible in the room, and i was in the first floor, so imagine in other apartments

fresh fruit for breakfast every day, very nice breakfast service, neatly served

thing only is there is no tea or coffee facilities in the room, however there is a bar downstairs and comfortable

restaurant / bar area inside the hotel lovely staff near the airport, we walked to the hotel in just 10 minutes

the bar serves pizza all night which was great

no wifi in rooms

wifi available in the hotel could be better

just what i needed. the bar two blocks away produced an absolutely fantastic meal too.

wifi in the room worked perfectly well

the bar was 24hours so even though we didn't arrive till midnight we were able to get a drink and snack

everything was super, we enjoyed the close restaurants with good prices, breakfast

the shower pressure was nice. the hotel was pet friendly.

there was no laundry service or iron in the room

wifi its free.. the room are really good

tesla chargers in the car park bar restaurant with good food reasonably

available parking and hotel

good breakfast

there was a lot of noise at night as they move the laundry containers out of the building

little too far to walk to the metro station , ok for adults , a bit far for younger kids especially in hot

staff were very friendly and helpful, pool is amazing, easy to check in

room service was efficient and the tuna and vegetable sandwich that i ordered was delicous and

mini bar stocked items 2 each but fabulous to have them on offer

they lost my daughter's teddy 'in the laundry' / it was taken from the room and they were not concerned at all

the wifi wasn't usable

gym is small and outdated, no towels or napkins or water in the gym, although there is a shower?

bar and restaurant didn t open until 8

i enjoyed very much the rooftop swimming pool after a day of work

116 eur for laundry service - really expencive. no pool bar.

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

excellent beds, good wifi. nice pool area with plenty of seats.

not log on to the wifi until the following morning and one of our keycards was not working so had to travel back

lovely pool area with plenty of sun beds

the breakfast was excellent-so much choice every day which set us up for exploring

great breakfast with extra options for guests of the level rooms

room service cleaning of room

perfect for families. we have 3 kids and its perfect.

every thing was awesome the pool area the spa incredible

housekeepers stole my laundry bag from my room

very efficient and relatively inexpensive laundry service

nice location and wifi is ok.

tiny bathroom, poor quality bed, no wifi i the lobby, some very unfriendly staff

great convention with the close by gym

so very comfortable room and provided kettle for tea/coffee as well as mini bar

the location was fine for us but may be a challenge for older people or people with kids.

morning spent at the rooftop pool - amazing views and great to relax

room service app not working. couldn't connect to wi-fi for more than 1 person in a room.

comfy beds, everything was clean, awesome bathroom. gym and rooftop pool were awesome

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

the front desk was very helpful, giving us a map and informing us of where we could do laundry

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

again due to covid, it is only possible to order room service by phone and the menu and hours the restaurant

no cereals for kids mainly just plain cornflakes and muesli

sheets laundry detergent got both of skin allergies reactions, till now 5 days later arms / legs skin

staff, very quiet and comfortable room, close to markets, laundry, restaurants, shopping, and both walkable

room also had blackout curtains, which is always a plus when travelling with little kids

from reception to the room to the bar the staff food is exceptional on the staff also helpful and

everything from the staff until the bar downstairs is 10/10

complimentary like soap, they gave us only one, no free lotion, toothpaste, toothbrush, only one laundry bag,

no iron. clearly to make people pay for their laundry service

i was informed that i could only use there laundry service if wanted any ironing done

public transportation available, hotel facilities were great, even used their laundry service and it was pretty

we would like to use laundry, i asked about price list, in the reception said: 'okey, 10 minutes and we will

and attentive staff, easy walk to old town and the park, clean and comfortable rooms, kids loved the pool, good

location spa no clean / comp drink option - imaginative

good hotel but food wasn t great and needed better food for room service

room was good size for 3 beds, same for gym and pool

we check the roof terrace, pool and gym facilities

i wish there was a laundry service as well. everything else was perfect

i saw a lots of comments regarding the wifi, we thought so , too but there is no problem with the wifi, all

the breakfast was wonderful, both hot and cold options

the bar staff were cheerful and attentive, and the restaurant service was excellent very polite and

stinking rooms. bathroom was good. dusty. no room service. no staff at desk. gloomy enviroment.

there is a supermercardo a few houses down the street and a large kitchen space in the top of the building ,

place, brand new, there's a shared kitchen on the last floor

no laundry a bit ............

the laundry delivery service was right outside at 2am and made all the noise possible

good quality facilities in bathroom. comfortable bedding. very varied breakfast, good coffee

breakfast was excellent, and the bathroom was clean and very well utilated.

bright and modern reception, bar and breakfast area

loved the secure parking lot and i really felt like my belongings and i were very safe

location ,free parking for the car ,clean room with very comfy beds

place to stop overnight when passing through valencia good value for money, free and safe parking, dog

the buffet breakfast had ample selection of various foods including spanish specialities

pet friendly

dont give you an iron, you have to buy the whole laundry service to get an iron

there's also a small pool and gym, which are nice extras

breakfast was good on the first day, but on the second day there was no fresh orange juice anymore,

due to the covid restrictions we could not use the spa or the gym

outdoor pool was closed and no loungers around outside area

gym, laundry room

the other facilities like the laundry room were also really useful

the gym was well equipped

room includes kitchen, fridge, own bathroom, tv

think our room must have been brand new as there were some kitchen utensils still in original packaging and

no laundry service.

the staff, the breakfast, the near by site seeing, the warmth, the fridge in my room, free wifi

as local restaurant kitchen was about to close the receptionist looked after our belongings allowing us to make

spa bath, the location, the staff, the breakfast, the near by site seeing, the warmth, the fridge

for two adults and two kids was too small

roof bar closed 2 nights running, so only room service available for end of day drinks

everything about our stay was impeccable, from the communication with the staff, the room service, cleanliness

roof top bar was a bonus

wifi quality can be improved

arrived for our anniversary and first time away from the kids so we were super excited

they have a phone but no room service and when i asked about laundry service they pointed to the self laundrette

room was next to the laundry and the storage room, slammed doors since 7 am, spinning washing machine running

location right next to the wall, laundry, pharmacy, bakery, and stores

staff are friendly and helpful and their was a laundry service next door which i used and was easy to use and

shown by reception staff or the cleaners to even go look and see had they been rolled up with laundry by accident

channel - bed is big and very comfy and with nightly turndown service - slippers, bathrobes + laundry bag provided

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

at all - only slight negative was restaurant was closed one night but they let us order room service and eat in

breakfast room service was absolutely wonderful

panaria next door perfect for breakfast also

wifi is perfect

we had a room with kitchen facilities and kettle, coffee and tea supplied

it was clean, the wifi works well, nice bathroom and comfortable beds

great staff, clean & nice rooms, wifi was really good

also the gym is quite small and not very well

there should be a special rate for breakfast for guests and a room service menu would be a great addition

gym is

the spa was also very welcome as a bonus in a central hotel at this price point

room service didn't work online (no options to order using qr etc

laundry practlically not operating

the small swimming pool at the roof of the hotel, is a very nice extra, which makes it a perfect refreshment

wifi service unreliable

breakfast was great and fair price for kids!

we particularly enjoyed the sun roof with bar and splash pool - it's

our laundry was not collected from our room even thought we placed it in their laundry bag

intermittent wifi and ac.

the room quality and the rooftop pool

newly opened rooftop pool was absolutely heaven, especially on a really hot day

small pool, but nice escape from the heat

the only thing i missed was a little notebook to pen down the number of laundry pieces

let me also add that the hotel has room service, mini bar, laundry service and more

they got us set up with doing our laundry which was appreciated

good location, very cleaned room and nice breakfast. it's perfect for a city break in valencia!

it also has a small roof gym which i used one morning

the wifi was horrible and we saw a dead cockroach on the stairs

wifi is more than slow and unusable in the room

room was very small and the wifi was very slow that s if you could connect to it

good wifi (for working from the room), friendly staff (good with recommendations

wifi was weak at times. bathroom soaps tiny.

inexpensive laundry service

a guest laundry facility

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

the staff were friendly and helpful, and the breakfast and wifi were very good

great location..free wifi, good breakfast

wifi good very nice bathroom products, towels etc bed very comfortable staff very

our room was like a mini apartment with a small kitchen area but no cutlery or crockery.

the room was very large and comfortable, mine even had a little kitchenette

also, we had access to a small kitchen that wasn t useable as it wasn t utterly bare

wifi is very poor

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

and careful staff, from the ladies on the floor, to the receptionists and the waitresses at the bar /restaurant

restaurant in the hotel where breakfast is served could be better managed

low wifi , the poor breakfast

limited information from. staff about laundry services. please provide a sign

breakfast was basic although appropriate for the price

the breakfast had only sweet things.

the breakfast could do with an improvement in the quality of the food. the coffee was horrid.

or in the nearby rooms), too firm pillows, very limited breakfast, very slow and unstable wifi

it s a pet-friendly hotel so you can bring them with you and they welcome them with a bed, bowls, and even

wifi sometimes cut out, but nothing to bother us.

bedrooms very good, great comfortable beds, breakfast good or pop out for breakfast

we highly appreciate free of charge early check in

they are totally pet friendly, we said we will come with the cat and they left in the room all possible

lots of games and activities for the children and two swimming pools

very good size swimming pool, tennis, trampolin, badminton, bbq, quiet environment, what else

i would recommend the place any time especially for families with kids

ideal for families with kids

loved the setting of the resort, it is covered in palm trees to provide enough shade and the two pools were

young ladies at front desk were very nice but i was unable to get laundry done due to fallas even though i faked

everything except the wifi very slow

the wifi was an issue but we were okay because we didn't really need it

wifi worked well and smooth

the facilities were very clean and the room service folks kept everything nice and tidy

i did not remember (special thanks to her exceptional will to help), clean an neat, free laundry/ironing room

great to have basic kitchen facilities and access to the laundry

laundry facilities on site

spacious apartment. laundry facilities. lift.

there is a laundry room in the top floor (6th) but it didn't had any air conditioning, and with an outside

they don t have a gym or a spa and the pool is not a pool to swim in.

splash pool only. no in room coffee machine.

pillows, the closed restaurant, the room service, no iron the room service portions and the cost

rooms are really comfortable with complementary mini bar and a lovely small terrace

room service was fantastic

no price list provided in the room booklet for minibar items and laundry services

iron in room or available from front desk - only option given was the laundry service

iron available - only a laundry/ironing service for a fee - i find this unacceptable and very rare

very small bar area service was hit and miss as not maned all the time.

wish the wifi was a little better

there is a small hotel bar too, but drinks and tapas are also available at nearby establishments

best location and i would recommend it for with or without kids anytime

low signal wifi

resterant or bar perfect location

fabulous location, clean, helpful staff, bar not over priced.

ahead to confirm whether there was a laundry service available, but upon arrival learned it was not available

no iron in the bedroom although they did offer a very reasonable laundry service which isn t always convenient

nice bar with outside space

the bar adjacent to the restaurant was extremely noisy and we complained to the front desk

wifi not great

furthermore, the prices for laundry service were literally a mockery, i

supplementary charges (laundry, bar) were very high

we asked for late check out and they did it for us

receptionist is the one attending the room service

room service a bit too persistent - didn't need room cleaned every day and wanted to sleep in some

the room rates are great deals relative to the usa, i found the laundry service prices to be a bit high

i used laundry services and was delivered pretty fast- i got my order ready the next day

hotel was fully booked), but as a consolation we have learnt that the sound was coming from the laundry area

our kids were in another room so this was definitely not left for us

bathroom didnot have a door. hard to have privacy traveling with kids.

smell of laundry

wifi went down for an hour in the morning.

very pet friendly. we liked the

rooms based on films and our room felt a little disney, great if we had little kids but we did not

location, ideal for exploring the old town, close to buses and metro, the kids loved the themed

nobody did the cleaning and changed the laundry in 7 days.

they have no laundry

was excellent, we got a lot of help from the staff eg, directions, services like laundry, store room, cooking

wifi was a bit unstable, but to be fair, i was at the last room on the floor.

wifi signal in room was poor.

good wifi and accessibility to it

room service available both days we were there

shame the bar on the first floor isn t operational

very clean, good wifi everywhere on the hotel premises

wifi is a bit iffy