would have like to not been next to the laundry area for customers

the room and pool

pool not heated for this time of year

wifi did not work at all on my i phone

the pool and breakfast were closed because of covid but i dodnt mind it because the price was amazing

also, laundry room out of service for our whole stay

had a laundry facility

i finally knocked on the laundry door

great location. awesome staff. has laundry on site.

really didnt like when other guests were canon ball jumping in the pool & using huge floaties & toys

no coins available to operate laundry facilities no kleenex or drinking cups

hotel was clean. easy to get to. laundry room.

they gave me the room in front of the laundry and they were super loud all night.

available great laundry facility great air conditioning staff helpful within the limitations placed on them

there was no fridge, microwave or coffee maker in room and the outdoor pool was really cold.

good price for having breakfast and a pool

the dining area had enough varity of breakfast items and excellent coffee

reservation was done online bye booking and when we arrived at the hotel the swiming pool(it was a reason that

the pool was closed and is under construction

hotel was decent, like that it had a pool

the business center and the pool were not available.

it was friendly and very clean..they had a nice breakfast.

friendly staff and great breakfast.

pool location being near the street, though i could not stay over an hour because i had to leave

pool was closed which wasn't indicated when i made the reservation

nice pool, quick check in and comfy bed!

everything was so nice clean pool was clean also definitely would stay again

employees rooms breakfast helpful just a very good experience

breakfast not great

excellent breakfast options and loved the different menu daily

the pool was closed

they don t have laundry facilities like washer/dryer to wash your clothes

breakfast- the chef was incredibly kind

for breakfast you could take it to go or eat in the kitchen area and the food was very tasty they take the

the food at the restaurant and drinks at the bar were delicious

customer service, great room with2 beds, a small living room and small kitchen

the mini golf and pool

awesome kid friendly pool and grilling area.

was dirty, rooms next to golf course were noisy with guests and a wedding party making noise all night

plenty of sweet bread, only complain was too many kids taking too much on their plate and wasting

breakfast was delicious and beyond of what i expected

the amenities were above average - bar, restaurant, gym, pool

only disappointment were the drinks at the bar they were disgusting like they weren't properly mixed

the gym was updated and had a good selection of equipment available

it was between 5 pm to 6 pm when we were at the pool with our kids

the location was near the main shopping centers and with good parking spots

super comfy and clean for my family. really spacious for the kids to play.

it had everything i needed from gym to breakfeast.located close to everthing.

i like that they are pet friendly and have a nice small breakfast at no charge

the lack of regard from the staff about the guests using the pool after hours.

it's pet friendly hotel so the rooms smells funny

kitchen

wonderful spacious room. plenty of towels and soap! breakfast done very elegantly.

there was damage to a kitchenette cabinet

clean facilities, room size was perfect with all necessary amenities included, great breakfast and great coffee

kitchen little bit old

shuttle service was wonderful

bar on brown sack, the bottle of oj was the only thing good about yhat way too minuscule of breakfast had to

location are great, the room was clean. breakfast its simple but it has necessary food

the breakfast was great.. very clean pool area small but enjoyable gym very good

free shuttle was greatly appreciated

swimming pool too cold to swim.

everything was awesome breakfast was amazing.

loved breakfast

breakfast, location, staff, facilities were top class.

rooms are so clean, breakfast was always awesome, and the gym is open 24/7

indoor pool area very messy super

breakfast was good and plenty of choices.

very clean hotel, friendly staff, 24h gym is also a big plus

no breakfast provided but they do have complimentary coffee and muffins

i also relaxed in the indoor pool and am so grateful for that area

limited parking and small pool.

parking not enough

no early check in option. no shuttle for 2 days

completely close the restaurant off after breakfast, making it difficult for people to exit

i also liked that the outdoor pool was heated

locations being so close to the airport and having a shuttle

respectful attendant in the front desk. swimming pool

clean and straightforward. easy parking and decent fitness room

the pool speaker music was too loud

location, just in front of the airport, the shuttle service available 24 hrs and hotel personnel were super nice

no laundry on site

the facilities were great, the gym was a good size and the area was safe

the hotel restaurant was delicious ud83dude0b- the bar was wonderful they make what ever you want- no menu

pool

the room wasn t clean. the room service did not make up my bed or change the bath towels.

safe, mini fridge, clean bathrooms,direct tv, free wifi, pool, onsite laundry

room service never came during whole stay

this site and the hotel website did not mention a pet fee, which would've affected my choice in booking this

and burger king share an adjoining parking lot

would have enjoyed pool

say they re pet friendly but there was no grass whatsoever for our dogs to use the restroom

the wifi didn't work and there was no breakfast because of covid 19

the room was really close to the parking lot.

wifi signal in room is fair enough.

the ac awesome i enjoy the breakfast cable and internet good parking my car in front of my room was

we loved that there was a laundry room in case you needed to do some laundry but didn t see a machine to make

the spa in the pool area & excellent gym time

beds were very good, slept really well, the lobby, bar area and the breakfast dining were very well kept,

this property is pet friendly and conveniently

wish that parents would stay with their kids while they fix their plates

no quarters for laundry and the dryer needs to be replaced

huge swimming pool and clean rooms

the power went out in the morning, me my partner and 3 small kids woke up sweaty with no power no hot water no

lady in the front desk was very kind , they let us do an early check in as i had just gotten surgery

wifi was terrible - in fact, it was unusable

the laundry room needs attention

laundry service

the ice machine on our floor did not work and out of 5 washing machines and 4 dryers in the guest laundry room

the pool at night set a very romantic evening, since we hardly travel without our kids

parking is hard due to the restaurant next door being open 24/7

the sound of the pool water feature which was close to my room was a bit distracting.

liked the pool. looks like new!

room was in front of swimming pool and at night was very noisy and people nocking my door

the pool

pool was clean

the pool

parking should be one per room in front of the corresponding room.

problem i had was in the parking lot someone stole my ford raptor emblem

wifi was terrible almost nonexistent

newer tv with cable and wifi

parking, would have preferred covered parking

i liked the free breakfast. pool area was nice.

swimming pool was nice but the size is too small

it would be nice if the bar would've been open during the weekend

noisy parking lot with full night lights

remote for the tv didn't work and the staff didn't have replacement that worked , the parking was a big miss ,

only complaint was parking situation was tiny and camped.

big, clean rooms, great bed and shower. good wifi signal and superb location.

great room service and no disturbances

excellent wifi, superior ac, close to stores and restaurants

the laundry facility needs to be revamped, its outside.

was limited breakfast & the waffles weren't tasty

the parking. just needs better parking and breakfast

wifi is terrible, extremely limited access, this should be made clear when booking.

have book a lot of places that are pet friendly and never did i get charged another fee when i'm checking, and

clean, great breakfast

airport shuttle was advertised (reason i selected this hotel), they don t offer transportation until

also someone kept knocking on the door at night when we woke up for breakfast there was a feminine pad stuck

room was great had a view towards the city and the staff was respectfu, and breakfast was included was

everything was great and delicious breakfast

i went out in the lobby and it was a woman drying her clothes because there is no door on the laundry room and

breakfast was great pool for kids was awesome

clean service less and wifi inexistent. poor breakfast

ample parking

i like the breakfast buffet as well. the staff is very friendly.

the biggest high light was the indoor pool for my kids

the construction around the pool.

the breakfast was bad

a plus, with indoor pool

i like everything but could be more variety of breakfast

-extra pillows -room change -coins for laundry exc

laundry facilities, no laundry soap in dispenser and none at front office

wifi not working

wifi is slow

the staff informed me that room service had to be requested 24hrs in advance

the place has a laundry

when i stopped by the laundry room, i saw

towels in our room, the hall reeked of smoke even though i was in a no smoking room the hall was a smoking

room, keys didn t work, got very frustrated hit sweetly and tired, so did the best i could, wifi was not good

didn t like the smell of the room, it was a smoking room which i didn t ask for but i tolerated it for one

improve laundry process

self-operated laundry facility is a good ad-on for long stays

rusty iron and insufficient laundry room.

the swimming pool and the check out time at noon. the big screen tvs in the room as well.

i researched the web site for this hotel, it stated that it had a bar which is the big reason i selected this

staff was extremely friendly and room service was amazing

the pool area. no places to sit outside, benches or relaxing chairs?

gave me a reach around answer that did nothing but prolong, im tired, my wifes tired and kids tired

the pool was dirty,no wash clothes,and the room was not cleaned properly.

fact that our stay was too short,because our grandkids really wanted to go swimming with the other kids and

people were loud until 1am on a thursday night, i couldn't tell if it was pool area or a room above/ beside me

breakfast was excellent

the breakfast was good ! the location was good!

everything except for the pool

wifi was somewhat slow/sometimes didn t work, but still good.

clean room, amenities including free laundry, great breakfast.

there was a cleaning issue in our room that was overlooked. and the kitchen light would flicker.

bigger pool towels

another the pool was a little dirty good space but it could be a little more clean

very good breakfast, above average.

we asked for non smoking gave us smoking

the bed was nice and comfy the tv worked, the wifi was good

plenty of choices for breakfast, and the location is great to get dinner too

size, price - fully equiped kitchen, proximety to the grocery store and restaraunt

no breakfast available

the breakfast is very good and the location.

pillows were soft the mattress was soft it was a good experience was very pleased with my steak breakfast

came home with several bites and so did my kids ud83eudd7a

the breakfast was very decent, my kids wife and i loved it. wide variety of hot,filling food.

and family friendly with a indoor pool

awesome room, cool bar and i felt very rested

however, everything was in good shape except when we went to use the hot tub in the pool area it was tepid

loved that the pool was still open for the kids to swim

cleanliness, but the pool for swimming

so, well, from room size to comfy beds, to good breakfast, easy check in/out and parking

fix the gym area asap

parking lot security

the pool was locked and dirty

very clean room and pool

parking was great, not alot of vehicles

there was a fight in parking lot and they wouldn't do

everything was great. especially the swimming pool area.

lock on door wasnt engaging properly had to lift door to make it secure laundry area for guest can use

comfortable beds, good laundry facilities. breakfast was good especially the scrambled eggs.

it's situated in the heart of mcallen, close to restaurants, bars, and shopping areas

booked for 3 days and the parking lot seemed rather empty, it was nice and peaceful the first 2 nights, but the

like that the pool closes at 11pm, that is perfect to go shopping and still go to the pool for a while; the

fact pool was unable and hot water wasn't able to get there quickly

staff was all great leslie and lupita at the front desk and the kitchen man were great food was delicious and

parking lot is huge and security on premises

we had to order online, for room service

didn't have breakfast

people out partying by the pool and with noise till 5am also the very little choices you get for breakfast

lots of music in the room very loud and people drunk in the pool area very late in the night

service so bad, too much noise the have party at the swimming pool with speakers and too much noise until 4 am

wish the pool was open

noise the have party at the swimming pool with speakers and too much noise until 4 am , plus the breakfast so

at room inside also,parking lot, hall way main, entry ,dark no even one light bulb i'm reported to the reception

in the parking lot he found a syringe and u see random people smoking weed

clean and friendly personnel and it was pet friendly

pet friendly

but, ,there were also cars that parked in teh parking lot for hours and noone ever got out

front desk (and no noticable concern about the issue from another staff member) when trying to do laundry in

enjoyed the pool

they dont prepare eggs in the morning, the breakfast is bad.

was amazing room 102 was great 2 queens very clean breakfast was great for on the go cable & wifi plus swimming

the breakfast; maybe more fruit, eggs and bacon

had underground parking, wi-fi, restaurant, small pool, and restaurants/shops nearby

room is in need of repair and upgrade. parking is difficult.

i was only allowed one free breakfast (via coupon) even though it was advertised as included

they took way to long to get our breakfast in the morning

kids breakfast not included

the room's phone did not work, the shower's knob popped off twice while we were showering, breakfast was fair

wifi was almost completely dysfunctional

the breakfast is was good and delicious

restaurant closed saturday at 6 pm, no room service, no assist from reception ordering food

they put me in furthest room with no wifi

internet was slow and the breakfast buffet was minimal but a lot of great fresh fruit!

location, clean, nice facilities, pool, free breakfast and restaurant in complex

its clean, great for family. pool was clean. rooms were comfertable.

was comfortable, room was big, very clean, great location to different parts of the city, private parking lot

we had no room service or clean towels and toilet paper. breakfast is very limited.

excellent and delicious breakfast that is included

wish hotel was a pet free hotel.

no parking close to the room, had to carry luggage too far to get to the room

my son had a good time at the pool too

friendly staff pool parking

the room and pool

ac was not working correctly, the doorknob was loose, phone didn't work so we couldn't order any room service

complimentary breakfast would've been excellent

pool and hot tub were too cool to use in november but other than that everything was great

not use the pool or hot tub

soon as you enter the hotel you are greeted and welcomed and the room is cozy and comfortable the pool is

location. the breakfast chips...!!

the location was great, near to reynosa mall, the breakfast was great

breakfast was just ok

breakfast ,coffe, friendly staff. location

breakfast

breakfast and cleanness overall

good hotel. great value for you money. fairly good complimentary breakfast.

i understand breakfast it s complementary, this may need some improvement and that includes the staff

the pool was dirty so many hairs inside like someone cut the hair inside

pool cold

since the listings indicated that there was an airport shuttle available i went along with the reservation

was very nice ,great breakfast , the gentlemen that was serving breakfast was so polite and you can tell he

location, clean rooms great room service food was really good

staff very nice and polite. room very clean and excellent room service.

breakfast was excellent. delicious!!!

good location, room service

the room service from restaurant

limited laundry hours

the staff was really nice and friendly. the breakfast was good

the breakfast was nasty nothing to drink only coffee nothing for the kids

had requested non-smoking rooms at being of reservations and it didn't updated correctly

i had to say anything best about the hotel, maybe the parking available right in front of our room

old property. rooms need updating. and laundry needs more towels. wi-fi is lack luster.

the price- and the kitchenette. the staff was top notch.

although we didn t cook during our stay, the in-room kitchen setup, with a small stove and a full-sized

the kitchen and room were great

it was non-smoking but smelled horrible

bedsheets and towels were clean but the room smelled like wet laundry

property offers a fantastic location with easy access to transport and ample parking

cleanliness, breakfast and coffee

parking light was visible into the room right on her face, is making it difficult to sleep at

awsome staff great breakfast

the gym is well stocked so i love that and the hours

the breakfast is so good and fresh

wish the gym was a little bigger but it was sufficient.

so when others smoked, our kids inhaled it

kids also touching all the food

sure if there was a laundry room but would have been nice to know for our wet pool clothes love that check out

clean, friendly staff, bed was great, breakfast was good, safe.

sure if there was a laundry room but would have been nice to know for our wet pool clothes love that check out

not nearly enough handicap parking spots

breakfast was very good. lot of options. the staff was friendly and cheerful.

informed about meal times, pool, laundry nor cable

the parking lot needs to be improved installing some tents to cover the cars

didn t like that other family s were so loud eating in the lobby and the kids were yelling and screaming

the breakfast was perfect with several options to choose and the swiming pool was clean

comfy bed, good tv channels, complimentary water when we arrived, close to lots of eating places, pet friendly

the pool

weird people watching at the pool (truck drivers)

too cold to use the pool

clean, comfortable, and pet friendly

the pool was awesome for my little

wifi kept booting u out every 3 minutes

pet friendly without fee

wifi

we loved the pool

good location, adequate parking, and breakfast served.

our room was in an adjacent building, where we had to walk to get breakfast and use the pool and laundry service

accommodations, community, pool, pet friendly

the pool towels are to

were friendly and professional place is clean and spacious breakfast was good kitchen staff were very nice and

that is pet friendly

the free breakfast was much better than other hotels

the breakfast was amazing

kitchen facility was amazing

a bar or club so i heard loud music most of the night, the a very loud fight in the room above ours

rosy the breakfast staffer did a superb job at serving us the entire week

location, parking and facility

you just need improve the breakfast seasoning and put an extra waffle machine and thats all

gym was pretty nice for a budget hotel

lady that was working the breakfast station was very friendly and accommodating

check-in was quick, rooms were clean, a/c was working great, bed was very comfortable, and breakfast looked

booked because it had a pool and the price was right,however the pool was green and had grass was just not what

swimming pool n it being close to my meeting place

for booking online, they said their policy was to give us a smoking room, even though we asked for nonsmoking

not enough parking

gave us a smoking room and we booked a non smoking, staff wanted to charge extra to change

seem to keep it clean we were more than pleased with the location everything is so close by there pool was great

great parking for disabled and happy to have luggage cart usage

i also loved both the gym and pool

the pool looked inviting

the parking could be a bit bigger with more lighting

the stove wasn t working, found a vape under the bed and i had kids with me.

all good staff , breakfast and location

comfortable, accesible, good price, pet friendly, although my girl is a support dog

quiet, clean, nice large rooms with kitchen

the full kitchen is a great plus

we had to go way to the otherside to do laundry, so i felt i needed to stay

guest laundry out of order

perfect for traveling alone also because this hotel has a very well lit parking lot and an attendant awake and

breakfast options could have been better, a real breakfast with bacon, or ham, eggs would have been

wifi was really slow and would stop working at times.

laundry facilities and fridge and microwave in room

the pool and the rooms spacious

breakfast was included and was great

staff and breakfast!

the breakfast and the gym and pool! staff was so kind, room was clean. we loved everything

it does have laundry room

had to go to spin and dry laundry mat down the street

breakfast area is always clean and stocked, breakfast is very good

the free breakfast every morning was delicious

pet friendly

employees were very polite and eager to help and breakfast was awesome.

room was not clean well, found hairs on commode, pool was close kitchen close u could have let us know when

no hot water in sink, shower did not work, scrubs were growing into parking spaces, no hangers to hang clothes

there is nothing i didn't like. you provided water when we registered in and had breakfast.

peaceful quiet and plenty of parking

the laundry facility had machines that do not work properly

was also never informed of any free wifi

there was a ground pool on the property

the kitchen was covered in some type of food debris and the hood had no filter, it was full of rust,

water wasn't working, and i asked for a non smoking room, i got in and the room stunk of cigarettes

people smoking marijuana while u had my grandchild.

the parking to far, to many uneven surface, that my partner fell on the ground due to a sink hole close

the parking to far, to many uneven surface, that my partner fell on the ground due to a sink hole close

an extra fee for people in the pool

the swimming pool was a bit dirty with debris

gaslighted by saying i requested a smoking room

plenty of parking and close to a few fast food places

the locacion the parking

there were bugs, condom box in the drawer, dirty, no light bulbs, no lamp shades, wifi didn't work, no instructions

did not want to give me my refound since i did not stay that night due to them giving me a smoking room when i

friendly profesional service , clean and modern facility . breakfast variety was great !

clean rooms free wifi

a very new business hotel with good a/c and nice small rooms and attentive staff airport shuttle is available

with good a/c and nice small rooms and attentive staff airport shuttle is available at no charge breakfast was

liked the juice and breakfast. room was ready on time and clean wifi was reliable