we had a wonderful room with balcony overlooking the pool and gardens

the breakfast was excellent and the kitchen staff welcoming, attentive and deserve particular praise

lovely quiet location with pool

the pool can't be used, so the only you have left is the small room

pool could have been cleaner and hatch was open to a cellar

breakfast was great, in fact every meal we ate at the hotel was delicious, and so much more

no white wine at bar on friday

parking excellent and a lovely tapas bar next door

their garden and swimming pool are also very beautiful and nice

my husband availed himself of the pool in the hot afternoons

cost of laundry was a little excessive.

no laundry facilities.

indoor pool was in the spa and no children allowed

spa is fab after a day on the slopes

the gym was filthy with all the equipment broken and dirty

breakfast was excellent, staff helpful.

fantastic location with secure parking, restaurant and bar with a great breakfast

breakfast was not good everything was outdated the coffee machine horrible you don't touch that

left too early for breakfast so no comment

free parking of the car

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

center, located in the science park (which, by the way, is a great fun and activity for kids up to age 12-13 or

appreciated the courtesy of the staff and their concierge information, the consistency of the wifi and television

hotel we have stayed before and will be back, the girl in the bar restaurant is a credit to the hotel, charming

the room was very spacious with a beautiful large bed and it's a real bonus to have a gym and pool (the gym is

room service and the restaurant were nice

the bar prices.

good wifi and comfortable bed!

gym is poor (few machines and very warm)

very good breakfast with tasty coffee

food fabulous , pool

good size buffet breakfast with lots of choice and freshly made coffee

the pool area is well maintained

breakfast was basic but good and homemade

do not do your laundry there, it is very expensive and we didn't have the price list in advance

i send message via booking to ask about price of laundry, never get respond

special mention to juan whose service in the coffee bar was so friendly

in front of the hotel there a very nice kids park

also, having specific schedules for kids or adults its unique

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

we were told to give clothes for laundry which can be expensive

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

and the laundry prices are extortionate - 9 euros to just iron a shirt

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

also the ambient sound in the bathroom sounded like there were a laundry room nearby

there is a self service laundry behind the hotel, how convenient

bar/cafe facilities on monday

no swimming pool.

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

no slippers water pressure not enough laundry was a bit expenssive.

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

the gym was well-equipped to feel like you could get a good workout in

room lighting (according to kids).

everything was great - the staff, food, the room. i loved the bar on the roof too!

were given a room that apparently shared a wall with the laundry or utility room

a nice gym and a lovely clean roof top pool and terrace

gym equipment wasn't functioning.

additionally, the gym, while not extraordinary, is quite comprehensive

nice to have pool area as

route to the spa was a bit convoluted and the lighting control was a bit extreme as you were entering spaces in

spa 29 euros for an hours access, too expensive

upgrade to the suite the buffet breakfast the spacious room the room service giving by the nearby restaurant,

there weren't enough staff at the bar - one barman covered two bars and the terrace

the swimming pool was very cold in oktober ;)

had a terrible wifi signal in my room; i couldn't connect at all

mobile worked fine on the hotel's wifi; however, i had difficulty and was unable to connect my laptop

wifi failed for 2 days, not being able to connect

wifi is a nightmare

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at

breakfast buffet good quality and plenty of choices

there was no bar which we didn't know until we got there

very nice hotel, good location, good staff, clean, good wifi, great breakfast

internet wifi was not great

safe to lock belongings and great wifi

good location, very clean and quiet room with nice street view. good wifi

for 5 min, no sound proofing(i can hear everything what is going on in the room next to mine), no room service

wifi worked with no issues

there was no closet with doors in my room, just a bar with hangers.

wifi wasn't very good as it only worked if you were in the bathroom

bar should stay open later than 10 pm, i was shocked to find closed at 10

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

wifi was very patchy on the third floor

the property was also close to a laundry shop, a few grocery stores and restaurants

pool is too small to accommodate more than 2-3 people the lift is very slow the bathroom is worn

evening room service available for bar type meals at good rates and again accessed by whatsapp

weak wifi in the rooms

room service and cleaning.

breakfast was also very nice - although too expensive

the bar and restaurant area lacked space and character compared to the rest of the hotel.

had wifi only 1 night of the 4 i stayed in the hotel

no outdoor pool

the spa was amazing

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

laundry rates were ridiculous just get an airbnb to do laundry

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

location, tasty breakfast and tapas with wine in restaurant, very comfortable room and perfect wifi connection

breakfast was wonderful in an orangery room which is also the restaurant area, bar area

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

parking overpriced, 19 wifi weak connection

room service was very limited

arrived at 4:30pm hot and tired but room service not available and the minibar in room was empty

also it was nice to have the small spa area downstairs

the staff, the facial treatment, the spa area, highlight is the fresh breakfast

and a well-equipped gym

the lounge and bar is fabulous

location, facilities, roof top pool, view into bull ring

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

maybe a few more lounge chairs around the pool area.

no brainer choice if you have kids

no local or wi fi or room service info in room.

rooftop plunge pool and terrace was small but really comfortable and great for cooling off and resting after

central in the city centre and close to some attractions and the breakfast

wifi as advertised also no bar open as advertised because there were not many guests the food was

kids crying next room no shampoo and body gel

had a small continental breakfast, but it was adequate for starting the day

limited seating for breakfast which if busy would be a problem

our room was next to the laundry room, bit noisy in the morning

excellent in room wifi

it had a tv and wifi

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

the roof terrace bar is a must to visit

wifi was shotty

wifi was just too slow

the bed is comfortable, the wifi is good and breakfast is ok (not great)

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

the wifi sucks super slow

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

this is my only down point as i was travelling with kids

the room i d booked in first place which was changed on second night also despite request, kids room was far

gym equipment selection was limited and would be better if there were some weights

wifi was good and the room very

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in

wonderful staff, great bar downstairs and excellent location

wifi was very erratic

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

check in, car parking, laundry service was fast, padel court was awesome

it is a kids friendly hotel, there are many facilities for children and my kids had fun there.

all the facilities in the hotel. different swimming pools, playground for the kids.

we especially appreciated having access to both the on-site gym and a partner gym outside the hotel at no extra

very pet friendly!! they gave the dog a bed two bowls and a mascot sign for the door!

lots of bars/cafes close by

poor wifi.

good hotel in prime location with a nice bar and terrace.

breakfast was very varied and hearty, and the wifi signal was excellent in all areas

bed is comfortable, with daily room service .

hotel has the best location, bar none

room service did not provide fresh new towels or any slippers which we had to request for on return

very centrally located pet friendly hotel

the bar closed early so we used local bars

double doors so nice and quiet, good wifi

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

room service if you order food, good breakfast, cost 20 euro per person if not included in the

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

great bar staff as well

there were also a group of college kids at breakfast on the first day

the wifi doesn t work very well, its slow

weak signal for wifi

the wifi wasn t very strong

the wifi could be better.

wifi connection good, and location is very convenient

did a bag of laundry for 25 euros

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

wifi was a little slow. but this was not really a problem for us.

we didnt use the terrace and pool as only stayed one night but it was checked it out and would have used the

location, helpful staff, great breakfast (including gluten free options)

wifi a bit slow

breakfast not great. logging onto the hotel wifi very complicated.

loved the relaxed pool area

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

room clean pool area fab pool cafe excellent

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

was clean and good facilities apart from wifi

wifi seems to be restricted which made it difficult for downloads to help with planing the next

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

wifi worked well too

wifi was very fast

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

was really bad - kids complaintes a lot

was really bad - kids complaintes a lot

the wifi was weak

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

good wifi

the breakfast wasn t great, but a reasonable price for what you get.

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

breakfast buffet

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

wifi wasn't working

free use of small kitchen

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

location seems to me safe and can go with kids as well

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

free wifi speed is excellent

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

wifi signal not great, pretty much only thing that wasn t excellent.

wifi speed could improve further

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

air con very good, wifi excellent

wifi was a no-go for any video call.

also good wifi

kitchen public area is great if you want to microwave your food or have warm water for drinks

could not get wifi except for a little while at start made life very difficult

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

laundry charge was very high.

wifi worked well, there is a mini fridge which was very useful

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

the rooms are very dated and could do with being redecorated and the wifi is very slow.

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

breakfast was excellent

we waited in the bar and after 25 minutes and asking several times at the reception if our taxi had arrived a

great design, good location, helpful staff and very good breakfast.

rooftop bar is lovely

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

a booklet in the room indicated laundry service was available, but it wasn't.

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

wall bracket hair dryers. pet hate

wifi had week a intermittent signal. no fridge in room and no coffee making facilities in room

location , room, laundry service . staff

no bar or lounge to get a drink at the end of the evening

wifi was not great

breakfast was lovely too

breakfast very tasty and varied

restaurants and a laundry shop are a few steps away

we also did our laundry in a nearby laundromat that was so clean and modern = the best

sound proofing towards street, you could hear crowd from nearby tapas bar sometimes

good wifi connection, comfortable beds

the kids loved the family room

laundry services was prompt and reasonably priced

fantastic views, fantastic bar (open all day), superb staff and a great location

we didn’t pay for a view… the breakfast room / bar certainly had one

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

staff were all lovely, bar area has great views as well

having laundry service in the hotel was a welcome, and much needed, surprise

they even offer laundry services, which we needed

intermittently unreliable wifi

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service

wifi was not working. the breakfast was very simple. i missed vegetables.

they only told us it's possible to do it with laundry service

spa, pool but would like it better heated, breakfast buffet was good. staff was nice

gym is not properly equipped

does not have a pool

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as

the complimentary laundry service was a thoughtful and convenient addition

appreciated the laundry facility- so able to wash my travel clothes

location, kitchen/laundry-room/gym-room/seminar-rooms

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

nice spa service

spa and facilities

nice and modern (i would say new ) fast wifi nice gym and sauna+steam room nice and well equipped room

in bath tube is sufficent to fill it and have a proper bath free of charge sauna facility and gym downstairs

laundry done in 1/2 day for 22

there is no laundry service

beds, didn't get too much outside noise, good wifi

room with everything needed, including water and tea for free, and adequate priced mini bar 3

clean and comfortable with good wifi and shower. parking free in the hotel car park

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

helped with getting to various areas and arranging for laundry service

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

we required laundry service and it was done by the bag for 15

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

laundry across from hotel

wifi facility

rooftop bar is really really nice too

hotel is such good value for money, it's adults only and the roof terrace adds so much to your stay there

a small lounge where you could sit, would be nice. better wifi signal.

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

their spa jet was possibly in fault? but they reassured they ll fix it.

it also has a very good gym

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

hotel, really welcoming staff, great rooftop bar and excellent breakfast (including the

the laundry service that we desperately needed wasn't working

location great ,nice interior ,desk allowed us to get local laundry picked up .

no coffee in the hotel and no laundry facilities.

wifi was super fast

wifi is not well in the top floor , hope it can be improved in the future

next to noisy laundry

good wifi, clean, helpful staff and spacious quiet room

breakfast a good choice

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

the wifi was very slow

good to have a safe and also had some laundry done

doing laundry there was relatively

cheap efficient laundry service

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

laundry service was fast and affordable

the place was great, the spa awesome and the staff was super friendly

choices on room service menu, no pool or gym

the roof bar was not well equipped

the rooms are lovely, spacious and so comfortable

location excellent staff excellent spa fabulous

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

laundry one small load 140

the laundry also collected from this point very early in the morning and very noisily

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

we had some laundry done and that was the most expensive one

that did not have laundry service

excellent location. comfortable beds. free efficient wifi

wifi and breakfast was also okay

everything was great! wifi not super fast, but fast enough.

wifi didn t work. the staff tried their best to fix but failed.

person, and they do not come with water heater/water/coffee/tea (you'll have to order those from room service

the wifi was superslow. impossible to use.

seating area and little kitchen in bedrooms was nice

wifi was weak in the evenings. no foreign language channels on the tv.

kitchenette could be a little more equipped if possible for longer stays

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge

the downstairs bar and event room is beautiful

wifi access during my stay at this hotel due to network rooter trouble

wifi was terrible

the jacuzzi/spa bath was amazing

they also went the extra mile to get our laundry returned in on the same day

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

also laundry delivery happened both days before midnight right under our window, which we could hear

excellent service, excellent facilities (daughter and her friend used the free gym in the evening) excellent

location, lovely with the rooftop pool, fresh bathroom comfy bed, sweet staff, supergreat breakfast

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

the wifi was really bad

room service staff was also very polite and helpful

wifi didn't work for us at all which was very frustrating

staff without exception from reception to valet parking to room service were of very high levels of professionalism

wifi not good

the server tried hard to get us food for the kids as fast as possible

great restaurant and bar area

spa and facilities closed. the room was too obscure

hotel is beautiful and full of character with nice rooms and furnishings and lovely bathrooms; breakfast in the

poor value, small bathroom, no room service, incredibly loud rooms have zero sound proofing

centrally located in a historic building. characteristic room with nice buffet breakfast

room was beautiful but there needs to be better directions for how to work the spa tub

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

but the restaurant and bar were not open

the spa bath was a treat to relax in at the end of the day

the ladies in the breakfast room were equally as nice and very friendly

breakfast room was very cramped - food selection was good but the tight, crowded space with

breakfast is very good. and they're so kindly.

wifi was a bit spotty.

location, staff and wifi

the wifi is poor

no wifi in most parts of the room

also as we travelled in winter the spa bath was amazing