and why did no one tell me the hot tub and laundry were down at check in

laundry room was closed

laundry room available for guests which i used

beautiful grounds fabulous restaurant on site caring staff especially the bar manager danielle laundry services

offered me a refund for checking out early due to pool and laundry being out of order when i stayed

parking is 10$ a day, pool and laundry facilities on site, microwaves and fridges in rooms

everything was fine, typical business hotel. the spacious and clean gym was a nice plus.

great staff, pool clean. rooms and bed small for a residents inn. a little older but clean

parking is 10$ a day, pool and laundry facilities on site, microwaves and fridges in rooms

pool and courtyard areas are nice

large updated room with comfortable bed. laundry facilities were a nice surprise.

the full kitchen was nice. on site laundry facility was nice too.

was no laundry on site

no pool, laundry, room service

room had a nice kitchen but nothing was supplied for it

great breakfast and coffee

new, clean, spacious room and kitchen, good breakfast

easy and comfortable. the breakfast wasn't very good though, sorry.

breakfast

definitely the breakfast.

i used the coin laundry which worked very good

try to get the room next to laundry. very quite!

free convenient parking, laundry machine, balcony makes it a great place to get away!!!

were very clean, well lit parking area, on site laundry, pool & hot tub were in great condition & the staff was

) elevator, coffee maker, frig and microwave, balcony and laundry some rooms offer 2 beds, nice

quiet, clean and welcoming onsite guest laundry room was convenient location is away from chaos

) and, the laundry room is supposed to be closed at 9pm but i had an emergency drying need and they said ok

they also have laundry machines if you need to do a load

i also liked they had the laundry facility available for the guest

had the furthest room from the laundry but luckily the guest computers are located nearby so it was ok

having laundry facilities was good

laundry was 1

had laundry and vending & ice machines

great pool. cheap guest laundry. room opens up to the pool area

a weirdo in the parking lot but don t know if he was a guest.

laundry was stolen and the staff was less then helpful in trying to locate it or at least see lif

also the laundry room was a big plus

laundry facilities were broken

has good fitness center and laundry

laundry room have different payment option besides depending on quarters

we had to use laundry services and found the room and equipment to be clean

elevator was noisy, laundry room not clean

a laundry room in case you need one

need more washer/dryers in the laundry room.

they offer a laundry room on the 4th and 5th floors

rooms are clean with fridge, microwave & coffee maker and laundry facilities available onsite

downtown san rafael had lots of places to eat and other amenities (like a the laundry bag - a coin laundry)

excellent breakfast! the chance to do laundry conveniently. comfortable bed.

chill environment, spacious rooms & loved having laundry so close.

easy access, laundry facilities that are inexpensive, plus an italian restaurant that has great food

appreciate the guests laundry that is working

need a quater machine for laundry

able to do some laundry too

also, no parking

a roof over our head and pet friendly. that s it.

no parking, creeps hanging around, very seedy, no ice no elevator

everything it was dirty, sheets were not clean and no parking.

thin walls can hear everything conversations on first floor parking lot

wifi is free

great location. very friendly and helpful staff. terrific coffee & breakfast spot

pool, cafe, cleanliness and comfort of rooms

com provides a wrong information on breakfast price for the booking : they indicate breakfast for 9 euros while

did not have time for the breakfast

the front desk was very helpful with everything and even let me use the laundry area once we were checked out

appreciate the kitchen and the laundry room convince i feel it is just too hard to keep eating take out and

nice, clean place. good parking, nice staff, laundry room was clean and affordable

i ll give you more example your front desk person doings laundry while answering the phone while checking

snotty laundry maid at the front desk would not let us check in 20 min early

guest laundry room also was a great plus

also wished there was a dishwasher, a bathroom fan and a coin machine in laundry room

dryer in laundry room door was slightly bent

the breakfast was yummy and laundry was easy

spacious suite, helpful staff, fabulous breakfast, convenient laundry.

room had dirty laundry in it

ice machine and laundry on our level was out of order

i was pleasantly surprised the hotel had a laundry room for guests but it was very dirty

loud people at the pool

wonderful stay at the beautiful sheraton petaluma

hot tub, large room size, quiet, nice fresh linens, adequate breakfast, useful guest self service laundry, and

room and the grounds were very comfortable, and we appreciated access to a guest laundry

laundry room was extremely useful

lack of handicap parking near handicap accessible rooms

loved the pool and hot tub

there was free laundry services and it was very clean there

for me and my wife we didn t have a laundry bag or an ironing board in our room, and i noticed some amber

loved the workout room and having the guest laundry services was a definite plus

homeless encampment at entrance to parking unsettling

property has plenty of free parking, a pool, a work out room

it is close to the hwy 101 and have plenty of parking

building was beautifully restored and showcases the city of petaluma

limited parking

convenient location, walkable to historic downtown petaluma shops and restaurants (half mile)

location near town & shops free parking onsite the waffle machine at breakfast polite

no laundry room

in a historic area, nice bed, working wifi

hot chocolate in the rooms for the kids.

the location in the downtown petaluma area was great. we walked to wine tastings and dinner.

the staff was very nice but not adequately trained on the wifi system or local shops/restaurants

laundry was handy. breakfast was good.

loved the pool. staff was friendly and pleasant. fresh towels and bed made every day.

offered grab and go breakfast during this pandemic which i greatly appreciated

a lot of car noise. creepy men around the pool.

very clean, spacious, and comfortable. poor wifi and loud heater.

the continental breakfast was the best i ever had

wifi worked really well, too

location and parking, friendly and helpful staff, wine and cheese happy hour and a delicious breakfast buffet

the breakfast buffet is just as good as the happy hour buffet

parking was the only issue

people smoking or non-smoking area

parking not sure about the safety in there. second time and nothing happened

no breakfast was provided. i can’t think of anything i liked.

ok parking lot.

nothing there breakfast made me sick

everything was super clean but 2 of the towels had stains so might need to look at laundry :(

wifi was bad

a front parking and back parking lot, but the staff did not notify us of the best way to enter the building

breakfast was delicious

fact that it was a dog friendly room was not a problem - we are pet people

a free shuttle to the town center about 1 mile away whenever you called it for pickup or return

the bar is very expensive - wine is outrageous and they dont have much of a selection

lots of kids making noise early and late

was spacious and very comfortable

the indoor fireplace worked for a bit on the first day which was great but then it stopped working the rest of

room was clean and comfortable pool was a nice treat coffee shop was great

there was no room service

the food in the bar area and i didn t like the host

plus pool and hot tob were dirty and full of debris

no free breakfast, tight parking

the property has a laundry machines for guest use

loved the fire pit and laundry on site

rooms in the back, back hallway (i was in room 125) are on the same hallway as the laundry services, so there

breakfast quality could have been better laundry didn t work

had to change rooms because the first one was near laundry..

the towels were never completely clean and in the laundry room out off the six dryers they had only two worked

laundry onsite was a bonus, if you don't have change it's ok, the machines will accept cards

the bed was great they have a kitchen and laundry facilities

they also have a laundry room on site which is incredibly helpful

the questions i had to recommendations for places in the area to coming down for coffee or to do laundry until

laundry and vending on-site

are decent (better than expected from the photos), i appreciated the bathtub and also coin-op laundry

there was a grocery outlet and a laundry mat close that we used

the laundry was broken

no ice machine. costly laundry facilities. very small bathroom

key didn't work for the laundry room. pool was closed during heat wave.

renovation with some noise and no pool or laundry, due to the restoration

noisy at night dirty rooms laundry room not working breakfast the same every morning

of the light bulb next to the beds was broken, and the laundry machines are out of function and broken

front desk had no change for laundry room or change machine for quarters

she had trash bags of laundry sitting by washer so we weren't able to wash before heading out to our next hotel

our room was very comfortable and it had a great pool and gym and laundry options for our week visit

was very clean, the beds were comfortable, and i liked the gym and laundry amenities

oh, and we also took advantage of the laundry facilities there in the building that were available for a charge

the room clean and beds comfortable, carts were available for luggage; parking was free and laundry was convenient

the whole facility and staff were great. food and bar was great.

also, the room service was stellar

it has a great swimming pool and superb spa

nice spa with great therapists

we loved the fireplace in our room

, very casual, and great price very nice employees and close to shops laundry not to mention room service it

no laundry bag

they do have a laundry room but the washer doesn't ring your clothes out very well so it took a long time to

fowl odor in the laundry room

she was very helpful with the early check in which was possible (not guaranteed)

breakfast, pool was closed (is every time i've been there), laundry machines broken, vending machines

pet friendly

thought it was ok because it was pet friendly and it has a lot of fast food restaurants and stores at walking

room was clean. good parking. friendly staf

pet friendly

close to stores, food , casino

there is a good breakfast buffet

that’s it’s close to the casinoud83dude0a

gym facility was clean and exceeded expectations!

easily accessible to the casino

24 hour laundry facilities

we d been traveling for a while so appreciated having a laundry on site

staff was very welcoming. good breakfast options. guest laundry.

thing i can think of is when we were placed in one of the rooms above the laundry facilities

i appreciated the laundry on site

the clacking wheels of the laundry carts rolling down hallways at sunrise.

no laundry

over the bath(extra marks for this one), night light in the bathroom, ceiling fans , secure parking and last

pool & hot tub were great

my kids loved the pool which is open 24 hours a day

needs tub and pool were really nice, lots of flowers and plants around, charming, self-serve laundry on sight,

were able to get an early check in, room was very spacious and comfortable, great location, helpful staff,

room with a sofa and a fireplace (not needed at this time of year)

the pool/spa area was great

t stay here with a pet or if you are disabled

close to restaurants, supermarket, laundry and storeson such as best buy, target etc

change for laundry

never couild connect to wifi

breakfast was excellent ud83dudc4c

room was clean. service was friendly and quick. breakfast was good.

in the morning i noticed a leaky downspout with a steady drip onto the roof near the laundry area

no laundry on site and the only laundry mat in tiburon is out of business

you need to use the laundry facilities the dryer takes a bit longer than usual to dry larger

but this is more for the kids

lovely setting with large clean rooms. the staff in the bar were helpful and cheery.

the spa was fabulous as well as the staff . and the lunch and breakfast was delicious

the spa s geothermal pools are relaxing and the facilities are clean and a must visit for its price

the sofa bed in our room for our kids was really uncomfortable.

we were so pleased the property accepted our dogs. the gym and spa were great.

so we wanted a separate room so he could take naps and go to bed while we could still enjoy the fireplace,

pet friendly and great location

the next day they gave us a late check out so we could have some extra time in sausalito

wish we could have had room service.

they forgot to tell me about where the spa is and a bit about the hotel itself.

internet/wifi is not very strong, had to log in again and and again

laundry services, bathroom a bit small and outdated, air-conditioner didnt work very well, looked

wifi was too slow to stream.

the scenery st the top of the hill was beautiful. the spa was a very good experience.

pool area with stunning views

the pool and spa are spectacular

a great little cottage with outdoor fire pit, shower and tub and a fireplace in room as it was a little chilly

service at the pool was not five star

laundry machine can be used up to 8:00 pm only, due to noise problems, as it was said

i asked for laundry hours and the old receptionist stared at me like mad, then he told me the laundry room

rooms are pretty clean and big there s plenty of parking space location is near most

this last trip that i went there was an individual at the parking lot yelling at 4:30am

no internet very bad no breakfast

at the last possible room next to the busiest intersection of the property and next to the laundry facility

our room had a picturesque view of the golden gate bridge, and the gas fireplace added a perfect touch of

service from bar staff at dinner was terrible. on 2/15

good wifi

and unfamiliar with basic expected level of things especially in the on property restaurant, room service and

breakfast, laundry

i also appreciated that there was a guest laundry room in the hotel

the grounds were really pretty and well kept. it was nice to have a laundry facility on site.

easy access, good parking and laundry availability.

guest laundry facility was useful and inexpensive

the free guest wifi worked great and we were able to stream the whole match with no issues (hotel does not have

but no restaurants were open on the resort so he advised us to go back to our room and order room service

more wine trip shuttles to local wineries. shuttles to downtown should start around noon.

the bar closed telling us to pay and leave, and then again when we were outside by the outdoor fireplace enjoying

pool area was great and so was the gym.

beds where comfortable and it was nice to have our own laundry in the room

the family pool area was great for my kids (ages 4 and 6).

was comfortable and room service dining food quality was very good

more than enough for 2 adults and 2 kids

room service was very expensive

room wasn t cleaned well during our stay - dirty cups left, coffee bar not replenished, etc

it has an adult only and kids pool, restaurant on site and a shuttle to downtown napa, among other things

i booked a spa treatment and did not get confirmation until it was too late to cancel

pool was clean but water was too cold

there were games in the grass area for kids to enjoy

there is also a coin operated laundry which is very helpful

great facilities - we liked the small shop, the option to take out from the restaurant, the laundry provision

this time our real world m was next to laundry and internal water/drainage plumbing and other noises all night

room was located across from the laundry room and ice machine vending machine and stairs

laundry machine was broken, and there were only one washing machine and one dryer

tons of dirty laundry we were hoping to wash because last hotel in san fran didn t have laundry either, but

could have a night light in the bathroom. i would really like a guest laundry.

when the sheets smell like fresh laundry it is beautiful

the wifi was a bit slow and cut in and out.

the rooms are clean, the deep bath tub and spa products were wonderful

room with easy parking

great morning breakfast

lobby very comfy, with fireplace, we used it to play games we brought one night while enjoying a bottle of wine

good breakfast nice jacuzzi

more ample parking

i like that we can do the laundry

sitting in the laundry room with other people's clothes while doing a wash.

modern and clean rooms nice pool great staff accommodated an early check-in for us

clean rooms and hotel. staff was great. gym was good.

good breakfast and gym facilities

were given a room next to all the laundry carts/storage area; very dark and dismal and the freeway is right

atrium view 500 sf pet friendly suite and was given a smaller ground floor unit next to the staff laundry

the facilities are great especially the convenience of breakfast and being able to do our laundry

room was also next to the hotel laundry, complete with laundry chute next to the bedroom

was not inviting at all and our room was near the laundry room for the staff and they made a lot of noise

the rooms were well-equipped as was the hotel with an exercise room, laundry room, business center, pool and

laundry room$

great to have a laundry onsite for use (takes quarters)

gym and laundry rooms were under construction

bed was comfortable, a few minutes away from the best breakfast in town, la cheve

however turns out the property doesn t protect the charger with ev-only charging parking spot

only reason i booked this hotel was the ev charger

hmm, okay, the massages seemed a bit too pricey, so we headed up to a calistoga spa instead

on-site parking, albeit limited

laundry was too pricey, a tad bit out of town but handy to takeaways and supermarket

booklet and website said laundry service and they even had bags in the room to put laundry in

location, clean and awesome breakfast!

easy to find, plenty of parking, good sized room, friendly staff and breakfast included.

clean, free breakfast, good parking, location, good maid service

the spa and gim is not at the hotel

no pool, gym, room service room charges are high relative to amenities offered

i wish the breakfast restaurant opened a little earlier....it opened at 7am.

service was a bit leisurely for breakfast.

food room service available after 10pm