convenient location to syracuse university, easy parking, comfortable furnishings.

parking is limited

parking on site and good wifi service

great addition with the bar and food

very nice front desk staff as well as the folks working behind the lobby bar very friendly

hotel bar said online that it was open until midnight along with the hotel employee at checkin

room service took much too long, half of the order was wrong, leftover stuff from previous guest in

was disappointed that all room service food (including the only option for breakfast) is served in plastic

room service was excellent

my family really likes the gym which is very well equipped

the hotel does not have a laundry service

laundry facilities here as well

family fell asleep and college kids burst into the room at 1:30am as they were assigned our room when computers

gym was excellent and the lobby was nicely update with both a starbucks and nice

no microwave or fridge, with kids it s hard

big and laundry room

laundry facility

on our first day windows are really old - really very very noisy in the night parking expensive laundry

bathroom shade could not be lowered, giving those in the ice/laundry room a nice view into our bath spaces

early check in. day supervisor took complaint seriously.

no coins available with the reception staff to use at the laundry room

on-site laundry was super convenient and easy to use and continental breakfast was good

laundry machine took my money and did not work

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

no product in the laundry room to do

love the pool and gym

love the pool and gym

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

our suite had a full kitchen

the pool was great for the kids, location to our event was great

there was a brochure with a map of the lay out of the hotel to find the pool, etc

pool was ok for a short cooling

the breakfast was not what i expected and the bathroom light was dim

i had a fantastic view along with having a stocked kitchen with all the cook ware

breakfast could have been a bit better esp re fresh food.

laundry was a welcome surprise

there are coin operated laundry room and exercise room

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

breakfast included, laundry facilities, large comfy room

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to

location was great. clean. friendly staff. having laundry was nice.

the room was big, the gym was well equipped, and they had a pool. the place was quiet.

kids were transported by decor and comfy beds

i like that i wifi and was able to work in my room. staff was pleasant and helpful.

the hotel easily accommodated our two labs, without a pet fee and on the first floor

laundry facility on the same floor as our room was very convenient

guest laundry facility was good and appreciated

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

it was clean & beautiful easy to find large parking lot

laundry was free, great since i needed it

complementary laundrymat

was hoping for a hot tub in pull area while the kids swim

room service food was subpar

very clean, nice rooms, enjoyed the complimentary drinks at the bar for customers.

no on-site laundry and peeling wall paper breakfast subpar

designed and made all of my clothes wet when i used it, the room was dated a bit, there was no gym, there was

free parking and wi-fi

cleanliness, free breakfast, amenities

clean, big room, free full breakfast

were given a first floor room which is fine but as we left the lobby and passed the laundry area, there was a

no onsite laundry.

the fire pit at the bar was really nice to hang out

paid for a suite with a kitchen that had no coffee packets, old and hard sugar packets, no salt or pepper

it’s beautiful, breakfast was great & coffee on the

room on the first floor was directly across from the laundry/staff room and the morning chatter was a bit

small rooms, we were on first floor by laundry and dining room and heard everything going on

no plastic bag for laundry

t as clean as i wanted so i cleaned it myself and the laundry room didn t work and my son left his phone in

which was located across from the loud laundry facility

there was snow in the parking lot during my stay, it didn t take away from the wonderful experience

clean hotel, convenient parking, and friendly staff

kids and i did not sleep at all the night we stayed

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

my kids and i were bitten by bed bugs.

there was only one laundry facility available

in the laundry room, there was no soap or dryer sheets in the vending machine

it was clean, room was large, and breakfast was fantastic.

nothing much, other than a bit of problem with the wifi. once connected, everything is ok.

entry path into parking lot is bumpy

this tru hotel could modernize their laundry procedures imo

breakfast just doesn t substitute for your usual fare, but it s understandable

it's popular so the parking lot fills up at night, but there's always a space

kids running down the halls late at night after quiet hours.

the breakfast was very nice

had a laundrymat near by

complaints, but it would be nice if they had a laundry room

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

the airport shuttle was my primary reason for staying at this hotel

hotel very new. had laundry facilities

the spa you couldn t turn the jets on

tub, how ever there was loud music people yelling and what appeared to be drinking while having kids in there

bunch of kids running up and down the hallway and the stairs that was adjacent to my room

shuttle service to the airport

the kids loved the pool, we loved having the restaurant on site for dinner and drinks, it was relaxing

front desk help and the shuttle driver

the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was

we were told to take an uber or taxi since their airport shuttle driver had already gone home

also with other kids playing knock and run all night

laundry

breakfast was good; make your own waffle, eggs, sausage

room beds , breakfast excellent lots of hot water but no handles on tub to grab on to while standing in shower

a little more variety than just waffles and coffee for breakfast! but they were good

only thing it would be nice to have breakfast or full breakfast every day not only on

- lack of guest laundry we are travelling for 4 weeks and expected to be able to was our 4 days use of clothes

were no laundry facilities for tenants, and it was a bit pricey for not having a pool

no laundry that i could use myself, no pool (basketball court only)

clean, good rate, pet friendly, good breakfast, comfortable bed and pillows.

gym area was amazing, best hotel gym we ve used

having free laundry and a kitchenette in the room

price of laundry detergent no pool

they offer free laundry and staff was great

privacy,free laundry

amazingly comfy beds large room with kitchen area

it has roaches !! && it was laundryy in hallways

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

had hair in the floor, no microwave, wifi barely worked, no channel guide for tv

it was pet friendly.

the wifi was horrible, one of us was able to log in after 1

it was very clean room were nice and a awesome breakfast for a hotel

the provided wifi password did not work

i wish they offered a milk alternative for breakfast.

would have preferred more selection options for breakfast.

oh and the breakfast was awesome, loved the chef

the kitchen was updated and fully equipped to make meals

breakfast was very limited. it didn't satisfy my expectations. location was excellent.

needed a few days away from the kids and this was just great

comfy bed. having the kitchenette. 1st floor room available. location.

greatly enjoyed the fireplace in our room

loved their outdoor patio and pool

clean, nice room. pool and fitness room were appreciated.

pool and spa were very clean

booked this certain place for the pool area for the kids and we were unable to use the pool because it was closed

clean, nice room. pool and fitness room were appreciated.

laundry was coin operated only which required a trip to an atm down the road and exchange at the

in the lobby kids running around screaming

was on the top (4th) floor with a clear view of the parking lot

the staff was friendly and helpful, parking was simple, the room was nicer than i expected.

upon arrival we were told by the general manager that they had to close their pool for maintenance

very clean, new laundry room, coffee and tea day and night. the price.

breakfast was good and we were able to do laundry which was a plus

well maintained, super clean. friendly staff and breakfast.

very disappointed with size of pool. it was so small that we didn't use it.

comfortable, quiet, and a great complimentary breakfast.

easy parking,good location.

off, the hotel should update its pictures bc the building, parking lot, and rooms look nothing like you see

i was not able to connect to wifi, but that was not an issue

rooms could be a little cleaner. parking area needs to be cleaned up.

the remodeling and parking

i like that guests are allowed to do their own laundry right on the premises

the room was clean and open. i loved that i could do laundry.

selling coffee packets from vending machines in the laundry room is very tacky.

nice there are laundry facilities on site

more breakfast selections.

the wifi works fantastic and you can do laundry and use a small gym

large suite, great location, clean, friendly, laundry facilities, breakfast included.

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

free laundry facilities

hotel has complimentary breakfast, happy hour (with light meal) and complimentary laundry area

not maintained, did not even have quarters at the front desk for the laundry room

no channel guide in room and wifi code given was accurate wifi wasn't great

breakfast was excellent, the room was large, comfortable and very clean

the phone customer service. terrible room service. needs updating.

none of the amenities were available, ie restaurant, bar etc

they had a pay laundry

laundry services were very helpful

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

so close to highway, quiet, comfortable, good breakfast

entire hotel is pet friendly, so that means every single room has allergens left over from animals

also has a gym, laundry room, and convenience store for snacks

also has a gym, laundry room, and convenience store for snacks

parking was limited.

large rooms and acceptable kitchen facilities..good parking abd feberal location

staff and room and breakfast are great!!!

coffee and cookies and the gym because you need a gym when you eat cookies :)

notified there was major construction going on prior, we found out when we drove up and it made parking a

it was nice that they gave solar eclipse welcome backs and decor was cool. the gym was decent

elevator for entire facility, and it's between the pool and the lobby- so between the kids coming and going from

the spa could have been warmer too

very clean, comfortable. pretty decent pool and amenities. efficient and polite service.

the room was very spacious and offered a home away from home feel with a whole kitchen set up.

the rooms are great (spacious, nice kitchen) and clean. free hot breakfast was decent.

was friendly, everything was very clean and breakfast was wonderful

breakfast buffet was outstanding

wasn t clean, wi-fi didn t work, and there was a hole in the floor in the laundry room!

laundry facilities very inexpensive which was a bonus

i would suggest adding options for breakfast.

nice staff, clean, and lots of amenities like microwave, fridge, iron, hair dryer and free secure wifi

check out time is 10 but room service comes and persistently knocks on the door by 8:15, even when your activity

free laundry, breakfast and dinner

laundry facilities weren t working well.

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free laundry!

free self-service laundry right next to the fitness center

attached laundry facilities great comfy beds really great staff shuttle service

would be great to have the ability to buy detergent in the laundry

it has an attached liquor store and shares a parking lot with a gas station

the second morning there was a group of about 25 kids eating (great group of kids), however after they left no

convenient parking just outside

not too bad for a 2 star! i got to do my laundry!

the parking was great, we got to park right

the wifi is only n type (300 mb), extremely slow and congested, with connections dropping all the time

great location near highway.. truck parking available. very clean.

clean and big room, private bathroom, good value,free parking.

beds comfy. fridge in room. wifi.

offer a shuttle for free directly from the airport when you get in

and i love that it is pet friendly

breakfast items on thursday were not fresh,[fruit] oj was a gallon jug that you pour from, it was

so convenient to the syracuse airport and the shuttle made it perfect

specifically chose this hotel for the laundry facilities

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

location, offered breakfast, swimming pool and gym access

location to airport and their 24/7 shuttle service

we love staying here because of the kitchenette, laundry facility and it s close to everything

the laundry facilities and paper were free

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

i liked that the hotel has a laundry room!!

the size of the room, the frig, on site laundry, etc

breakfast and laundry.

in the middle of nowhere, and there were a lot of guests in town for nationals (car show) so the parking lot

the heater for the pool was broke and being replaced so the pool was freezing

great pet friendly hotel.

gentleman that ran the breakfast in the morning during my stay is absolutely amazing

horrific near the laundry room and gym

we were by the laundry room were the washed the linen

there was plenty of parking and a refrigerator in the room. good for keeping medication.

because of covid protocol), was surprised and uncomfortable with the hotel entry door from parking lot

good parking

this place also includes a gym, laundry facilities and free breakfast

it is very near the highway and has gym, laundry, ice machines

since most places charge a pet fee at least they were not extremely expensive

breakfest was good room was clean perfect for 2 adults 2 kids

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with

i loved the exercise & laundry room availability

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

everyone from the front desk to to the kitchen

breakfast was excellent

the pool and the little kitchenette in the room.

easy access to oneida and boat parking

everything was good including the breakfast

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

) well lit parking and short distance to entrance

the hostess for breakfast was very very pleasant and gave good advice for places to visit while we were there

breakfast was phenomenal but baked goods would havbe been fantastic

really isn't a bed and breakfast as breakfast was not served

location was ideal and pet friendly!

liked the location, coziness of the whole lower level and the fireplace adds a very nice touch!

to the restrictions of not being able to provide even a microwave in the kitchen area limits breakfast options

everything was good jacuzzi heated pool food

were allowed to go in the spa for an hour, but the girl at the front desk of the spa was very rude and curt and

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

pool was good, great laundry facilities

we took advantage of a king suite that came equipped with a full kitchen and pull out sofa

5 hours just bought milk and groceries for our suite because i was traveling with two kids (9 year old and 5

the gym

having laundry available to dry bathing suits rates high on our list.

the breakfast was wonderful & staff was very helpful and friendly!

the wifi didn't work for us at all

the breakfast was really good

we loved the location, the pool and staff!

not provided as agreed with reception gas, electricity and water switches/valves are worn out no laundry service

a pool

leisurely pace for guests. never felt pressured. gardens, of course. spa facilities.

spa hotel which gets everything just right

your elegant grandmother's style, plush pillows and drapes, pretty rugs, spa quality toiletries, fireplace in

late check out was able to leave at noon. laundry on my floor.

door to outside did not lock, some trash around grounds, needs painting, carpets not super clean

the staff was friendly, but the breakfast was lacking in the coffee was not very good.

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

clean, clean, clean!!!! great breakfast!

breakfast was great- excellent choices, well maintained

plenty of parking

pool was clean and had plenty of

there is an indoor pool, my kids had a ball

good size room and bed. laundry only $1.25.

was amazing, rooms looked and smelled clean, very close to gas stations, food, tackle shops, laundry mat,

handy facilities - laundry, breakfast, park near room, inside room access, quiet location, handy access to

selected this hotel because they had laundry facilities advertised as we were travelling for days, with our

it was near too good and gas and it had laundry and breakfast and ice on premises