it has a huge swimming pool in the exterior, i do believe that in summer should be great and enjoyable

the hotel is situated in quite a remote area but golf course surrounding makes up for it

breakfast was excellent. wifi was good; the outside pool was outstanding. good value overall.

were doing maintenance work on the indoor pool and i didn t have a chance to use the spa

rooms and area, helpful staff, the entertainment at night; the singer was very good, very good breakfast,

it's near bar and in spain, it was sometimes loud

we were able to enjoy free wifi

the bar opposite stays open until 3 am so great for a late night drink

pet friendly free of charge

a bar opposite which was quite noisy when we were trying to have a rest before going out in the

wifi is good.

good wifi

extremely clean and excellent layout with high quality wifi

the wifi was good

traffic noise wifi dropping off

made us disconnect and just enjoy the calm and quiet as the days went just lounging mainly on the pool

nice swimming pool

we did not use the pool areas but found them to be very clean and welcoming,

the real spain in a country house with lovely garden, tennis court and swimming pool

peaceful great service lovely gardens nice pool

also did not have an iron so had to use the laundry service

kettle in the room i asked for an iron and they don t supply them as they provide a laundry service

not laundry service, also no iron and iron board

everything is great. pool, rooms, beach across the road.

only negative would be the speed of the wifi was disappointing and not reliable

there is no kids playground

food was not very good. very basic room service meniu.

room 420 - phone didn t work- we couldn t order room service. the rest amaizing!

i used the spa facilities and we had a lovely dinner at the hotels restaurant which was very good food

indoor pool and spa were closed and outdoor pool had not been cleaned, so neither could be used.

refused to unlock gym

staff dog friendly parking clean

there is a huge parking area if you arrive by car, and a bus stop right in front of the hotel with buses to

helpful efficient staff lovely relaxing pool and very clean

large parking

lovely pool area

fruit at the breakfast buffet, raw undercooked burgers for the kids, unfriendly and unhelpful hotel reception

restaurant staff, bar staff, reception all super helpful and friendly, a real credit to the hotel

excellent location close to the beach, big pool and a good bar.

wifi could have been better, was very unreliable

laundry service due to religious holiday we travelled over 1000 kilometers and could not do laundry

the whole hotel smelled like fresh laundry and i m still trying to figure out how as i wish my own home could

not washing machines available, only hotel laundry which was on the pricy side

bad wifi connection. the bed was a tad too soft.

accommodations, the pools, the restaurants, the gym, the free yoga class

laundry facilities poor, would

a fridge in the room when we arrived (which we got when we asked for it though) and there is no laundry service

no laundry service because of the holidays

chrismas and new years and a lot of service was not available that was not communicated to us (laundry, dinner

no kettle, you can't make coffee/tea in the room, the laundry service was closed

would be nice of theres a laundry again if you are staying for more than 3 days

no noise insulation so you hear everything from the kitchen with noise ongoing until around 2am

people was very loud with kids running and screaming around stilll at 00:00 so couldn’t fall

not really big enough for kids

kids next door were loud till very late night

the reception personnel was very kind and helped me with my laundry on two occasions

rooms were very well kept and clean; good wifi links

very small lift. instructions for the spa bath not very clear.

we got a very comfortable bedroom with a spa bath

i had problems during a call conference for work so i suggest not to promise guests wifi will be great for work

location, whole apartment full access to laundry, last minute price friendly staff

well we'll stocked kitchen with high quality appliances

very comfortable bed and a well stocked kitchen

from the door lock till the kitchen devices to the elevator: it s all the best materials and modern finishing

bed very comfortable and room size spacious iron, hair dryer, well stocked kitchen and multiple power sockets

additionally, behind the wall of my room there was a laundry room (

the room was not very clean, laundry room below could here washing and drying all night

the apartment was spacious, clean and newly renovated; the kitchen well-equipped

the roof terrace was fabulous there was kitchen facilities that you could use etc

my friend had an android phone and she wasn t able to connect to the wifi .

great wifi

a 10 minute walk - very close to all attractions - loads of restaurants nearby - paid for an early check in for

wifi was great

wifi switched off too frequently and every time one has to do the whole registration process again

free wifi

was no room service at the weekend and the bar and coffee barrister was closed

weak wifi...we didn t have bathroom slippers in our room!

sauna and gym closed but lovely girl offered alternatives in sister hotel

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

per night is more in the upper price bracket and with the fact that gym wasn t working due to covid restrictions

was shown room with jacuzzi bath and spa shower for an extra 15 euro s per night

terrace was great we went to every evening for a drink or two and also during the day when the bar was closed

they offer paid parking, well working free wifi, free toiletries and a generous cold breakfast (paid)

just missed having a pool

bathroom was very little and wifi could be stronger

breakfast was very nice, and the laundry came in handy

also used the laundry room which was very handy after the beach

laundry service is very useful and the location and. space of the rooms was great.

6th floor that we stayed in had a wrap around balcony, 2 bedrooms and a generous living space and kitchen dinner

roof top bar and pool excellent

have stayed at this hotel before, i use it because it has a garage and a bar / restaurant

wifi ok

tv and air conditioning not working very fickle wifi - quite irritating when trying to work.

very responsive owner and helpful, approved early check in and late checkout for free.

there is a bar where you can order drinks and water

no facilities like cafe, food or early morning drinks tray, no bar or sitting area

wifi was a little intermittent

wifi kept dropping, but otherwise no problems.

location, close to airport bus stop and only a short distance to main shopping and bar areas

location -nice wifi -comfortable bed -perfectly clean room -little attention like small bottled

breakfast had all the standard fare but no frills. laundry service was quite pricey.

the tv didn't work properly due to a wifi issue or something similar

breakfast was excellent good selection

casino parking, friendly and helpful staff, nice toiletries, comfortable room, excellent size tv, gym a plus

breakfast was nice, although i lack some more vegetables, the products there were high quality

they advertised having laundry service included, but it was actually 15 per load

room service left our room superclean

good wifi

wifi connection was pretty bad.

finally, i appreciated the wonderful room service and the cleanliness

couldn't use the patio or washing machine to do laundry

said they had no sheets or towels available as they were in the laundry

the wifi went out 2 days of 7

there was no wifi as advertised

great location. decent shower. comfortable bed. wifi

room (208) was closer to the placa and bars than our kids (210) and we were kept awake until early hours on the

dining options were top-tier, and the amenities (spa, pool, gym) were world-class

room (208) was closer to the plaça and bars than our kids (210) and we were kept awake until early hours on

great quality breakfast, spacious rooms, a gym - everything you can ask of a city hotel

loved the rooftop bar and the location, large comfy bed

wifi included

clean, nice rooms, good wifi, central location

the room was comfortable and the wifi good

wifi is fine

- good location, - comfortable bed, - elevator, - attentive , helpful staff, - good wifi and tv

laundry service available at the hotel, but minimum amount charged is 25 eur

section of town, esplanade also a few minutes walk as are shops , cafes restaurants, harbour, casino

breakfast was ok but hot food not very appetising

noise from street.no room service

room service everyday with new sheets and towels

i liked that i had a balcony to hang my laundry

maybe an iron in the room however they did offer laundry services so that was also an option

wifi signal was strong as every floor has own router

lovely little bar for breakfast

the bar attached is a proper local where you get wonderful tapas with your beer

very safe for kids to swim and have fun

my biggest gripe would be poor wifi, no english tv stations is fine if wifi is good

great location, rooftop pool/bar staff excellent, food great

very attentive friendly staff and the most comfortable beds and great pool/spa

the hotel had a rooftop bar with spectacular views

ladies who helped with earlier check-in

prefer tea and coffee making facilities in our room, could do with some comfy seating in the bar area breakfast

the hotel doesn t have a bar but having said that there are plenty to choose from nearby.

, top location, nice clean room and bathroom , friendly staff en great service at the bar and

were very friendly, they allowed us to have late check out without a fee, helped with taxis, restaurants, etc

g slow laundry service that was not available at weekends

fantastic location, very helpful staff, breakfast outstanding.

good wifi

on the top floor there is a sky bar with restaurant, the view is amazing but if you have a halfboard the dinner

great location, fantastic breakfast and super service.

to open framed hanging rail with nowhere to store smaller items of underwear etc or a used laundry section

100mbit wifi connection for free, excellent comfortable beds, fully adjustable ac with heating or cooling

the staff are lovely, the room was perfect and the breakfast was outstanding with enough choices to satisfy

breakfast was included that s why we chose it as we had a very early flight

staff friendly, great selection at breakfast, rooms very clean

they offer excellent laundry service and overall the staff was nice - with two unpleasant exceptions

for bad food and coffee and service people running in clothes which have not been in the laundry for weeks you

crazy expensive laundry

room service trays left in corridors for long periods of time; this could have attracted the two

no kids cub in the october half term

was no fault of hotel but needed laundry for limited amount of clothing my husband had & it took a bit longer

we also took advantage of the laundry service, which was quite pricey - however totally worth it - it was done

we were given an early check in on arrival which was really appreciated

excellent hotel with spa great view over the marina

the service, both at the reception and in room service, was excellent

cafeteria, great lifts, 2 beds, couch, desk, laundry room available (didn't use)

location, had all that's needed in room. liked the idea of a laundry service

there was access to a self-service laundry service

english speaking reception, laundry for 4eur, what can be better

it advertised a laundry but it was a single washing machine so had to wait for it to be vacant.

you can pay to have your laundry done

we had to keep the air conditioning on heat to keep the room warm for the kids

close to everything! clean, had everything we needed for a short break with 2 kids under 10

met with an outright rude staff at the front desk who didn't even respond to my early check in request rather

we were travelling by car with kids and a lot of luggage so it was a problem

no bar or restaurant

wifi was ok

the room and the bar were very big and clean

wifi connection in room(3rd floor) is rather poor. on the ground floor was good.

smashing, could hear neighbours and fast traffic, fortunately we stayed only for one night; no wifi in the room

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

the breakfast could possibly do with being slightly better organised.

clean and comfortable. excellent breakfast and staff.

location, very clean hotel, room service daily, beautiful room and views of the harbour

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

wifi not working in room

one negative point is that kitchen is poor equipped and there is no iron, washing machine and dryer what for me

great location, big room with kitchen

paid for the deluxe suite - 160 per night but had no wifi access at all

wifi was free. staff very friendly

no kettle noise from the laundry room

hotel was recommended to us but unfortunately a laundry truck was making either deliveries or collections on

eurostar hotels to apartments, as apartments can be logistically difficult, especially with kids

room walls were to thin you could hear the kids screaming from the rooms upstairs

we loved the breakfast too

laundry facilities excellent

spacious and clean, host and personnel super caring and friendly, perfect place for families with kids

great wifi great air conditionning great location in alicante center good bed, good mattress quite and

kitchen was adequate supplied with utensils

staff we amazing, so helpful. spacious apartment. handy kitchenette. check in easy. loved it.

staff were friendly and we had early check in at 11, and late check out at 2,

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

the gym has to improve ...

pool and rooftop bar schedule a bit too short, considering that we are in mid-july with plenty of

the swimming pool of its size might be fun only for the kids, however, it can be seen from the pictures

location near airport and walking distance to city centre with free parking

nice room, good bed, clean bathroom with a bathtub. wifi is ok.

although wifi was available it was only usable from the reception area and not from the room

comfy bed, tea and coffee making facilities, good position, free parking and wifi

evening meal no swimming pool

breakfast was great, so was the spa area

the staff made sure we had a pleasant stay :) we ordered meals from room service when we didn't want to go out

clean, tidy and well presented, wifi very good and maid service excellent

andrea at reception was very helpful and room service

fab roof terrace pool and sea views, ideally located for 5 taxi ride into town and very close to airport (

wifi virtually non-existent - very disappointing

we had a couple of drinks at the bar in the evening which also it was lovely

free car parking great value breakfast clean rooms friendly and helpful staff

off-road parking with barrier overall great stay

and spacious room, with ensuite bathroom and super comfy bed

very spacious two bedroom apartment with the laundry room and two bathrooms

good laundry equipment and arrival cleaning pack (washing up liquid, dishwasher tablet, laundry tablet,

laundry facilities available with in the apartment, ideal

lot of space, also the sitting room and laundry room were spacious

the pool was bliss and i loved having a morning swim

of laundry extortionate for underwear and t-shirts

we were there early and it was no issue to get early check in

is amazing, good to have a gym

we approached the bar and the waiter looked at us then headed back into the kitchen area

the wifi was playing

lovely room and helpful staff. the kids loved the pool.

everything, the staff, gym facilities, swimming pool, breakfast, the room - everything!

pet friendly

my wife sent back uncooked food ordered from room service

the hotel was modern and had nice rooms very good ac and wifi

some kitchen facilities available but limited

wifi didnt work in my room, also saw a mouse running across the floor coupe of times

lovely quiet place, this time of year! good wifi. lovely rooms. concierge was very helpful

i believe there is a kitchen available for use and downstairs are tables and chairs where you can sit with a

kitchen was rather poorly stocked and the room fridge froze everything, probably needs replacing, a

nice small hotel with beautiful grounds and pool area

breakfast served to us at our table was a real treat

plenty of free car parking, such a nice change

excellent breakfast. comfortable bed. beautiful surroundings.

lovely quiet, setting, beautiful pool, and unbelievable breakfast

air con was good and free and wifi was good

lovely bar in the hotel

was small, wifi in our room was so slow was unusable

24hrs, free wifi, and air conditioning, would definitely stay here again

swimming pool, which i regard as a good thing as the hotel is unlikely to attract families with kids or the type

breakfast exceptional bar food excellent

great location and pet friendly. great facilities especially comfort of room

continental breakfast was excellent

breakfast not included and it looked great

we enjoyed the choice of foods at breakfast too very convenient hotel for alicante airport

they were renovating the pool during our whole stay so we couldn't try it, however we could use the pool in

clean, spacious, small pool, very friendly staff, food ok for a short stay.

facilities were great, rooms are clean, swimming pool is clean, not too busy and suitable for kids

wifi all over hotel

rooms absolutely spotless, staff from cleaners , bar , restaurant, reception cannot help you enough durning

also tried to order a drink at the bar but this was frowned upon, they preferred you to sit down at a table

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies

the hot tubs were not on and pool was not in use as did say on description pool open all year round and was

entertainment was for older people nothing for young kids they got board the pool was their saving grace

the kids soft play, pirate splash pool and on site water park. the rooms were spacious.

we got an early check in which really helped

had halal kebab in the small tropical splash snack bar which was a bonus for us all that we didn t have to go

room kitchen was bad.

bar was in the deepest part so you couldn't stand or get back with your drink without swimming,

there is a beautiful pool, we had it to ourselves most of the week

the pool had many dead wasps and leaf debris floating in it and although there were loungers around the

breakfast is nice but very limited options, no eggs, no fresh fruits

) the pool is a lovely addition

good restaurant, but the choices at breakfast was a bit limited

excellent choice breakfast location great for us

comfy beds, good bar prices and service

wifi even when paid for was rubbish

no room service. they literally never pick the phone. very old rooms and furniture.

wifi was very poor

wifi was rubbish

bar drinks seemed reasonably priced for a hotel

poor choice of beers in the bar unless you like spanish lager.

breakfast was beautiful

the pool,the room views

she with another member of staff searched the laundry before it left the hotel in the evening

brilliant activities for kids too

the manager was very apologetic and offered us a free drink at bar next door

breakfast and all the food was excellent and all of the staff at the pool areas were helpful and very attentive

the bonsai bar could do with more atmosphere maybe some chill out seats and tables and some candles

pet friendly

were incredibly helpful, bar staff and restaurant staff were brilliant and room was perfect for my needs

we should have checked beforehand if it was a pet-friendly

to anyone staying in benidorm who wants to bring their furry friend with them as they are also pet friendly

hotel many times over the years and found it comfortable and the ambiance was good it s also pet friendly and

no laundry service.

great pool area and swimming pool to relax

to find via google maps, secure parking in hotel grounds

and giving us all the information we needed we will definitely visit again very safe and secure parking for

no one in kitchen or restaurant

amazing, i liked the laundry was brought fast

the bar and restaurant were excelent with polite and helpful staff

we had a massage at the spa which was also top class

wifi through out hotel and grounds was excellent

was no wifi in the room and mobile network was not working properly in a room too