the nightly surprise of a false alarm. ( perhaps the lack of laundry facilities ).

doesn t have laundry. doesn t have grocery nearby.

we found someone's dirty laundry, also in the bathroom there was mold on the shower gel jar, there was a lot

a laundry and dry cleaning were advertised at this motel but weren t actually offered at all.

, breakfast, room was clean room service is good we had a decent time off to stay in the

room we were given was 208 right above a laundry room i believe we could hear the whirling of a washing machine

my room had a view of half lovely trees and the other half big green laundry bags.

told we couldn t order room service due to wedding because as they didn t have the staff

it takes around 23-25 minutes in a taxi/uber, or there's plenty of parking on the grounds

do not use the name of the hotel as your point of interest in the gps because there is a golf course by the

no bar, funny restaurant set up, small room, dreadful breakfast room service

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

the breakfast and high tea were sublime

you sit eating your breakfast in the most impossibly glamorous dining hall whilst looking at parkland

hotel is very pet friendly and the staff are particularly attentive

no wifi. no clean bed sheet. no proper heating

wifi wasn't great, the dvds didn't work and netflix didn't work.

was no wifi

there's a shop on site which is handy and the kids enjoyed the arcade

poor wifi signal and tv reception was not good at all

no laundry

the web site indicated onsite laundry which was not the case.

bar in lounge full with drinks

early check in was arranged for me to be able to attend an online lecture, appreciated this.

free parking was a plus

laundry service available if required

friendly owners, room glorious, beds so comfortable and breakfast a delight

wifi could be a bit better

i was staying there with my two kids and i always had to tell them not to touch things

poor wifi. road side parking is a walk from accommodation.

no laundry service. helpless stuff at reception

took some of my clothing by mistake to the laundry, but they were able to clean it and return it before my

location easy 20 minutes walk to royal mile good selection for breakfast laundry facilities handy for travellers

single beds, which was a tad uncomfortable and that there weren't a lot of options for the hot breakfast, but

the pet welcome pack was a lovely touch too

i asked for laundry (just wash and dry) and she offerred to do that for only 5 fee, which was very nice

fast wifi

wifi a little weak

stairs are a little steep and windy so need to be careful with little kids

wifi was shocking

we used the on-site laundry twice

laundry service bery high and no parking

even laundry detergent was given for free

you can do you laundry and the kitchens are really nice

laundry room very useful although you do need to load money onto an app

information in room concerning air con,room service,laundry etc

i also want to add that the receptionist told us that it takes a day to do laundry, but it took 3 days and we

no spa or laundry services on public holidays

they have one of the very best hotel gyms with a beautiful swimming pool

very comfortable room and bedding. early check in was very helpful.

quick and excellent laundry service

fully equipped kitchen, great coffee and tea selection, comfy bed, big bathroom

as for breakfast, the kitchen opened at 8am for hot meal (omelettes, etc

+ size of the apartment (surely more than 40 m2) including a fully equipped kitchen, a giant coach, a living

the art everywhere is gorgeous, the bar has a great vibe, and tony the whisky guy is full of amazing knowledge

is no laundry room, although it may miswrite on booking

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had

no housekeeping to pick up laundry, you need to send it to reception but they will return into your room after

they do provide laundry service to a company in town, but you pay for each article

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

there is paid laundry service available at premises and you could get an iron after gbp20 security deposit

like kitchen things, iron boards, laundry room are easily accessible

they went out of their way to help me with tourist questions, laundry facility operation (for a private laundry

having the self-serve laundry facilities in a separate building from the residence also worked very well

great laundry, where one load did all my clothes from the previous 10 days of travelling

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

the apartment was very well equipped and the on-site laundry facilities were a wonderful bonus.

we did the laundry on the last night

laundry room wasn t and and economical

is perfect , nice staff , self laundry , gym and huge sitting area since you can sit in the restaurant for just

laundry delivery van was outside the room window before 7am everyday, including sunday and was

staff, breakfast and laundry

location. able to use gym and laundry facilities

noise at 6o'clock both mornings was horrendous lorries collecting laundry or delivering couldn't have made

was great - within walking distance of major sights - laundry available - east checkin and check out - no issues

laundry service

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

sudterrain room right in front of laundry packing area. a bit lacking in privacy

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

thought it would have dressing gowns for that price though you have to take into the laundry.

don't have laundry service food quality just average you have to ask for the shampoo and soap everyday, as

everything was great. location, cleanliness and wifi

place was perfect location, spotless, friendly staff and wifi was great too

chef man with beard from kitchen spoke very rudely to guests

superb facilities including kitchen and laundry

was excellent and the shared use of the kitchen facilities and the onsite laundry was most appreciated

the kitchen had everything you could need and we also used the laundry facilities a few times

laundry facility was a bit crowded when i was using it

the instruction in the laundry room isn't very clear

room right next to laundry had to walk round laundry and staff to get into

an industrial noise like a laundry or something similar

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

we were offered free round on second occasion and free laundry on first occasion - might have been better to

laundry to be picked up by houskeeping for 12 hours yet it was never picked up

of an in-house laundry service as i had arrived from ten days on the northern isles (shetland & orkney) with

room is way too dark, no true laundry service option. door access card was very problematic.

we found some laundry from previous guests behind the curtains in our bedroom

breakfast, comfy beds, free wifi, friendly staff.

our first evening after having been out all day we had a look at the bar snack menu

overlooked yard where dirty laundry stored

our package included dressing robes which we repeatedly asked for and were told they were in the laundry and

hoped for as our window faced the back of the building, seeing and hearing trolleys full of dirty laundry from

it would have been nice to have laundry option at the hotel.

noisy back-yard activities at 7am, moving bins, laundry etc

breakfast was great and the close proximity of the tram is ideal to explore the city.

fingal is a great experience all round and breakfast is worth a mention to

breakfast, so very disappointing

the dinner and breakfast were of the highest quality and standard

no spa or swimming pool

and even though the property listed a laundry room in their post, they do not have one on site

laundry service is an external service

no laundry service. no iron or board. tv remote worked inconsistently. hall rugs dirty.

laundry was outside the bill,, only light breakfast was included in the bill

breakfast was varied with a lot of options from vegetables, fruit, bread and cereal, to cooked

laundry service way too expensive. however found local laundry within 900 m from hotel

we had them do some laundry

had coffee ring marks also didn t like walking the hallways daily past all the rubbish bags, laundry bags,

late check out only 30 minutes!!! otherwise all good ud83dudc4dud83cudffb

spa was lovely and clean

(2) could not register my card to have laundry and bar bills paid to the room because 'the system

the glass walls in the bathroom as it lacked privacy , also both mornings of my stay was woken by laundry trollies

for stuff like laundry

the breakfast was an excellent choice of buffet food

gym was not particular good consider size of establishment and the hot buffet at breakfast was very

excellent location, minutes from prince's street but nevertheless quiet. wifi was great.

loved the bar in the reception and the roaring fire during a cold december stay

room service would have been helpful

my favorite was the nightcaps from their well stocked single malt bar in the lobby

room service stopped at 9

perfect. cocktail bar staff were amazing. receptionists polite helpful and made us feel at home.

very poor wifi connection

24 hour room service for food and drinks an exceptional extra

room service was fantastic with delicious food

to a courtyard with a beautiful view to an inside bar area

the staff was always helpful with laundry service, directions to sites and in their assistance with booking

our room seemed to be the dumping ground for dirty laundry and equipment which was a bit off putting

no laundry facilities, had to walk down to the adagio

reception toilets were hard to find and blocked by laundry trollies

would not get laundry done there, as it was very expensive compared to a laundrette down the road

laundry service was not possible because of miscommunication

apart from a minor issue involving the laundry bill, there was absolutely nothing amiss.

i kindly requested a late check out as my flight was not until 6pm and they accommodated this for me

the gym fairly small but perfectly adequate

location is very central - about 5min from waverley station - wifi was speedy - room and bed was generously

i placed some items for laundry but next day they return it without doing the request

it says that there is laundry service, but it is very very expensive they make you pay per item

dropping any laundry bad experience that they changed some of the item in the checklist without informing me

our room lacked everything no chairs, no slippers, no toothbrush, no laundry bag not to mention how

one thing which suprised us was that one evening my partner who has parkinson's went to the bar on his own for

room backed onto the laundry room (though we didn't know this at the time) until we heard a noise that was just

was in the back by an alley with noisy laundry carts; room was half the size of a typical holiday inn express

it very noisey from 6am,laundry getting delivered right under our window

it would have been nice to have a laundry room to be able to wash clothes.

laundry service was efficient and reasonably priced

us for being in the lift with our suitcases when he had been waiting for it for a while with the laundry trolley

when coming out of it to find our room and it smelt bad - it was used to transport rubbish and laundry which

problem was noise in our room which affected my sleep, it sounded like we were above the laundry room

we did a laundry service which was delayed based on when we handed clothes over.

laundry service was excellent

it also provided a guest laundry, and a light complementary breakfast if you require it

centrally located , validated parking, excellent facilities, great to have access to a laundry

brand new, modern hotel with total room package, laundry and breakfast

laundry across the hallway

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd

location was very good for walking in old town, there was air conditioning, wifi, and a mini fridge in the room

friendly staff, lovely breakfast and room service was good

fast wifi, great location

maybe wouldn t recommend for kids/families but 100% would recommend for couples

deluxe room.was amazing, the bar area is also really nice and relaxing. breakfast was very good

nothing much to comment here but it would be nice if a laundry bag was provided.

superfast wifi

wifi, bed linen, towels. lot's of stains on the carpet in the hallways, but clean room.

location near the main station. room was very clean. wifi was very good.

the room is perfect - big, with more facilities that we`ve expected, fast wifi

we have had to throw away clothes and spend additional money through laundry bills ensuring we didn't take the

staff organised laundry run for us

of laundry in the hallway - our first view of the hotel from the lift

washer / dryer available and no laundry service

kitchen service for breakfast was a little slow

we stayed here twice and luggage storage and return of laundry between our two stays was handled flawlessly -

great for kids

huge bathroom, and the spa and swimming pool were both lovely

bar service in bar was a little slow and mixed up order

the spa was fantastic. the room was so comfortable.

however, we also used their laundry service and they lost our laundry

must have been near the laundry because i heard the alarm every time the dryer or washer finished

the staff was really helpfull and wifi is so strong

small problem is coming back to hotel at night nobody in reception because they had to serve in bar as well

ordered room service for food and found staff member who brought it to room was really straight faced and

facilities were great, made great use of the laundry room and breakfast before we left each day was great

value for money with fantastic breakfast included and complimentary laundry facilities makes it a fantastic

convenient laundry

location and service (free laundry service); staff was very helpful and courteous

free washers and dryers for laundry

the breakfast was delicious as well

although we were initially disappointed that the spa was closed, the outstanding customer service from dylan,

the wifi is weak

reason for booking was the sauna/pool to chill and relax

did not get the time to eat in the restaurant or use the pool or spa however lunch in the orangery was lovely

and often got the orders slightly wrong -receptionists are very friendly and responsive -laundry service is good

one other thing that i came across for the first time at 5* hotel was having to pay for the laundry bag

good gym facilities

didn't like the price of booking the spa

the away spa was also great, i had the detox facial and it was the best treatment i've ever had

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone

room was small and located directly above the hotels laundry room where i was woken early by chatty staff

room was very close to the laundry facilities which made our room and surrounding corridor very hot

outside our room (3808) was the corridor to the hotel laundry room and the staff started walking though the

full sized laundry

dod assisted me with my laundry which was so appreciated

were very friendly even got checking in early which was great , no laundry cleaning everyday due to covid 19

hotel clean staff helpful and friendly,breakfast first class location fab ,highly recommend

the bar & restaurant area were beautiful & breakfast was fantastic

a wonderful daily breakfast included with the stay

room was nice and clean, turned down daily (if you like) and offered additional services such as laundry and

out how to do it ourselves after telling her we had tried that (5) the outrageous charge for the laundry

hoping that there was on site laundry

laundry facilities would be good for guests to do own laundry.

breakfast was lovely champagne felt very indulgent porridge was a nice option

there is a common laundry room with a washing machine and a dryer

small thing is that we had to call to ask the wifi code, but realised that we had just missed it in our guide

wifi was very good and pressure in the shower was great, beautiful kitchen/ bathroom/ sheets/

of response in getting laundry done

we sent a large load laundry to be washed and some came back shoved & squished in paper; not even folded

of service, security breaches, no sound proofing in rooms, slack laundry service, dismal breakfast buffet

unfortunately, the view from our window was directly onto dumpsters, staff smoking, and laundry bins full of

staff, the room, the food at the restaurant, value for money, laundry quality

we didn t use the spa but it looked so nice and again the staff very friendly

v friendly staff, great location, good food, great gym, good recommendations

gym facilities were really good as

a must do is the rooftop bar overlooking the square with views across the forth

time visiting and still yet to get a spa appointment despite numerous requests up to 6 weeks in

laundry service extremely expensive.

i had to walk over and around the dirty laundry that was thrown on the landing by the room staff

in the morning was not impressed to have to step over laundry outside the room door

price that hotels charge for laundry services

very comfortable, clean rooms, great views, friendly and helpful staff with quick delivery for room

also the fact that the dirty laundry bags were scattered and left in the hallways did give the hotel a more

backlog of laundry filling the corridor outside the bedroom off-putting and cleared in the early hours waking

laundry bags in the hallway were a little untidy

hallways were very poor looking - laundry piled everywhere

hotel is tired and i didn t like all the laundry (clean or dirty - it was unclear) was stacked like potatoes

location of this hotel is excellent as was the wifi

great room service, good location with loads of pubs and restaurants nearby

no gym or spa, and the wifi access requires input of personal info.

excellent wifi throughout; good tea & coffee making facilities; comfortable bed & pillows!

room service was excellent- clean towels, bed making, etc