spent birthday doing laundry

location and friendly staff. laundry

great location close to everything, had a gym, a pool, and breakfast. can't complain!

robin the bar tender! exceptional!!! customer service!!!!!

wifi easily accessible

wish the laundry was free for guests who are staying for multiple days

reasonable breakfast ud83cudf73 great laundry room

laundry on site is helpful

having laundry facilities was very handy

the breakfast was nice but not out of this world

laundry facilities would make this inn more attractive for stays longer than a few days

location, wonderful grab and go breakfast, easy parking, comfortable beds, lots of hot water

location, free parking, comfortable, and clean rooms and a balcony and room is sound proof against music in

parking can be rough

could do much better with breakfast.

laundry riom out of detergent hallways could have been cleaner shower water strength

the property also had a laundry, which help

for more than 1 night but had to repeatedly ask for laundry bags cups and most normal supplies cleanliness needed

dryer was broken in laundry room.

had an outdoor pool, laundry facilities, and a fitness area

they do have a laundry mat

having laundry on site was also super helpful and it was

nice laundry facility. good location. quiet.

good onsite laundry facilities - 4 washers & 4 dryers, coin operated

the laundry room is nicely equipped

is under renovation so some facilities such as laundry are not available and there were workmen, cables and

hotel was very nice, pool area very nice

the location and pool

the pool close to early

bar and restaurant were closed on sunday

was about to do my laundry but they don t have any detergent in washing machine room and dirty

couldn't get change to use laundry facilities

there was no breakfast, laundry room, or fitness room

laundry were no clean, a lot of noise during in the night, a lady close to our screaming all night,

laundry on-site

i would have appreciated an easier to use laundry.

lack of towels, tp, kleenex, etc. fitness room and laundry room were not working.

cause of covid but they would just leave clean towels for me to put away and not take my trash or laundry daily

clean room. gym. laundry facilities. comfortable bed.

good laundry facilities

perfect location; friendly staff; very nice to have laundry facilities available!

use of complimentory laundry very useful

the free laundry. the breakfast. easy checkin, no issues. restaurants within walking distance.

the staff were all lovely and the laundry room was really

the property has a laundry room for guests to use and a pretty good gym

our room was across from the staff laundry so it was loud.

negative was there wasn't a hotel laundry

hot breakfast which they said the have at check inn no dirty laundry bag in closet no min fridge in room the

no laundry area

no laundry or fitness facilities

the laundry was coin operated vs digital and there was only 1 washer and dryer.

that they only have laundry on one floor and the cost to wash clothes was $6.00 dollars

appreciated complimentary laundry soap

the room was clean and had several amenities such as hair dryer, iron, coffee maker, laundry bags, alarm clock

could not ever get their wifi to work on our phones

need more laundry washers and dryers. one of each is not enough.

laundry facilities were provided

easy access.ample parking

spacious clean room, great price, good breakfast, and friendly staff. nice pool as well.

breakfast was also amazing

great hotel! loved the laundry and breakfast.

the laundry wasn't working at first and we had to go to the laundromat once

only issue was the laundry

dirty laundry left in the hallway

great location. clean and spacious rooms. delicious breakfast.

the breakfast was great and the staff was friendly i loved the den and free laundry room

the laundry on site had modern and free to use machines

very nice gym and compliemntary laundry room access

good laundry facilities

the laundry room was awesome clean and easy to use and the small gym looked well-kept and

great gym and clean rooms; needed to do a load of laundry and the detergent was complimentary

very nice amenities, large and clean fitness center, restaurant/bar, laundry and great staff.

was great, had laundry facilities and easy uber ride to different sites.

gym was better than average, it had laundry facilities with free detergent, a beautiful pool, and restaurant

okay gym, good laundry, staff was excellent, breakfast was okay and the room was quiet.

i was told by the concierge that they did not have a laundry service

desk never had quarters for laundry

rooms could be a little bit bigger if used with two kids and two adults.

kids loved the pool area

great parking

think i had an allergic reaction to whatever the laundry is washed in, but that s nothing really

free laundry

very nice laundry facility .

was clean, had a sleek, modern design, quiet, pet friendly, use of the laundry facility was complimentary, the

new facility! laundry for guests! very nice!

laundry was not just stollen from the 'room entry' key only, but the front desk worker told me that

when a tropical storm soaked us at a game, the front desk even gave us free laundry detergent so we could use

in am coffee holder on bar with cream and sugar

the gym is too small

we did not have breakfast, but all was comfy

full service facility, including laundry

continuously waiting for more food dan coffee there were no washing powder available in the laundry room or at

nice, large breakfast area on the second floor, plus laundry facilities on the third floor, with small outdoor

a laundry bag in the room after check out

room was great, beds were comfortable, the guest laundry was a lifesaver. awesome spot.

also would have loved a laundry facility for our week stay

no microwave in the room. no guest laundry room. room was very small. minimal storage space.

the gym was just perfect

it was quiet to sleep despite all the kids and sports teams

needed to enjoy our holiday, including a good range of options for breakfast and fast, reliable wifi

dirty laundry and coffee cups left in the hall for 2 days

2 rooms, great made to order breakfast option, great customer service especially breezy in the bar area

bar prices outrageous

the pool area was nice as well

clean and comfortable, great breakfast and bar food. beautiful view of harbor and pet friendly.

laundry was at the end of pier at marina, kinda a pain to make six trips

the girl went to a back laundry room and finally found 2 towels and wash cloths

a cookie or energy bar at the lobby coffee pot would have been nice.

it was great to see the kids enjoying the easter egg hunt

were there for 3 nights and the rooftop bar was closed for 2 of those nights for private events

also laundry facilities would have been nice

but if i had to choice one thing, it would be to have laundry on site inside of the resort

we didn't have much time to explore or try out the other amenities (spa, pools, etc) but they looked nice

not enough staff outside at the pool area to take orders for food or drink

facilities year round which made the pool completely overcrowded (especially with young screaming kids) which

room was clean lived having a big refrigerator and kitchen appliances,plenty of space in room,laundry available

the laundry machines were not

were missed by housekeeping 2 days and we had to find our own quarters for the laundry due to them being out

laundry machines were broken

they have a nice laundry facility on the premises which we used

cost of the laundry

wish we could have stayed longer to enjoy the breakfast or pool; but we had sightseeing to do

we were charged an unadvertised $75 pet fee for our pomeranian

very clean, comfortable beds, gym was nice, the location was perfect with walking distance to multiple food

breakfast could be more kid friendly but other then that perfect!

to the beach tons of shopping centres close daily breakfast was great pool area well kept offered laundry service

out of laundry soap

wished it had a laundry facilities for guest to use and a few more lights in the parking lot just for added

breakfast and laundry

very loud and room right by housekeeping , laundry and pool and two exits

housekeepers hung around outside our door all day bc the laundry room was there.

if i had to list anything, i would say that a couple more washing machines and dryers in the laundry facilities

laundry room hours extended until 12am.

the laundry room was also a live saver with my 4 month on nephew with us

we enjoyed a hot breakfast every morning and the lobby and breakfast area was very much like home

friendly staff, laundry facilities and a better-than-average breakfast make this property a good stay

we enjoyed the included breakfast which was very good

although outside, it was right at the entrance of the hotel by the parking lot, so the smell was the first

the breakfast buffet was delicious with a large number of food options

suite was quite large and liked the full kitchen although it was not expected so did not prepare to do our own

need more laundry appliances, better lighting in kitchen in suites, and slight obstructed view of children in

staff was friendly. rooms are clean, laundry available

beds were awful, no laundry mat in house, and no hair dryer in room

nice rooms, clean, good breakfast, and on-site laundry was a bonus

having to pay for laundry

i did find a laundry service about 10 minutes from the hotel so all was well

the room was clean, the pool was clean, the laundry facilities were clean.

friendliness of staff, ease of check in, good breakfast options, but mostly the clean and comfortable room

shelf in shower was broke, not much parking space

lobby area and amazing breakfast

having laundry facilities in the room

the washer and dryers available with laundry soap at no charge was a nice touch

room was incredible, so spacious and amazing facilities - wine fridge, fully equipped kitchen and laundry in

in suite laundry and very clean spacious rooms w fabulous shower.

the gym facilities were great for a hotel gym and the hotel valet service was fantastic - so efficient

comfy bed, nice breakfast, welcoming staff, definitely best of charleston

kitchen and bar were only open periodically during the day.

nice breakfast but would have liked better bread options eg sourdough

breakfast could have had wider/healthier options (sugar

charming property, customer-focused staff, exquisite dinner, delicious breakfast.

breakfast in the room was a nice, convenient benefit

breakfast was wonderful

of the hotel, but if you book during a busy period, just know that the fountain gets a lot of kids, the gelato

room, friendly staff - though they did make a mistake in giving me the wifi password, which was frustrating to

was great and having it brought by room service was even better

also, serving breakfast in one of the restaurants, other than room service, would be ideal

grout seemed moldy in places, concierge/ front desk unable to assist with dinner reservations/spa appointments

gym is pretty limited

i visited the gym and the two treadmills and elliptical were not working, including the peloton

room service food was outstanding

no laundry service, shower pressure was bad, hot water was iffy, no room service

dangerous flooring. room service (cold food and soggy dessert.)

room service - special order wine was delivered and waiting in the room as expected when we checked

really nice to have fireplace option in the room

no laundry service, shower pressure was bad, hot water was iffy, no room service

bathroom could have been cleaner. ice bucket so small it was worthless. no pool hot tub or gym.

only were we welcomed with a delicious welcome drink, but there was a complimentary mini bar with many non

) bar was fun with excellent craft cocktails and delicious daily afternoon cheese reception

decor was awesome and bar downstairs was tasty

breakfast was free and good, but with the quality of the food we ate in charleston the bar could

no parks so we had to park in parking garage across the street which was very inconvenient with kids and lots

the wifi was spotty. parking was convenient but a bit pricey.

the adults had the upstairs and the kids the downstairs

no gym

excellent large twin bed, but the bottom level only has a sleeper sofa, which is ok for younger kids, but not

hard to find a place for our pet to go to the potty, all concrete everywhere

ordered room service, pizza, no napkins or utensils.

also, room service doesn t deliver

i did not like or appreciate hearing parents screaming at their kids through the wall at 11 pm

the coffee shop, room service and restaurant/bar are excellent

they suggest that you keep your towels for more than one day to save on laundry etc

were lovely, wine bar in attached historic home was fun, beautifully decorated and relaxing

the price was insane - suite was really small pet fee was expensive

good size room & bathroom, gym a good size & functional

the restaurant and bar is not part of the hotel

lots of good amenities, breakfast, cheese and wine in evenings and cookies for nightcap

loved the morning room service

my husband would have liked a better gym!

was outstanding and room service excellent delivery ,presentation

great guest services such as free breakfast, champagne upon arrival, wine and cheese hour, evening cookies and

we were astonished to find having our laundry done was included in the rate

the wifi was spotty. you had to be in the right place within the town home for it to work.

space had a fully stocked galley kitchen, comfortable couch with a tv

the wifi was terrible.

being a historic property, it doesn t have a pool or gym.

had to go through the laundry room and get so so food which was cold and carry it back to our room which insured

there was always water, coffee, tea, lemonade and ice in the kitchen

lovely garden where we had breakfast and afternoon wine and cheese

good location, excellent breakfast and lots of hidden extras eg complimentary drinks and nibbles every afternoon

wifi was good, not great, but ok enough for us to work - just not video calls

location. helpful staff. room amenities. laundry facilities.

pool, outdoor areas very nice, room spacious

the bar in the hotel was very cozy and the bartenders did a great job

was able to get into the room early check in

pool area could be nicer

the room had a constant loud buzzing sound and the bathroom felt like it was next to or below the laundry room

lovely pool - deep but not huge

room service, very long walk from elevator to room, corridor decor shabby with stained

also really loved the work out facility / gym that was connected to the hotel

everyone enjoyed the time including all our kids

laundry cart parked at the opening of the 2nd floor elevator could have been placed in an

did not like that the laundry room was in front of our room

that laundry court needs new wheels

location of our room.. laundry hampers and large fan directly outside door

cleaning carts, laundry carts, tables, etc often lined the walls outside our room leading to the elevator which

restaurant and bar were very good

didnt like the pet fees

pet friendly, but they charge for it

no room service

we did not dine in the roof top restaurant but the bar area was charming

from the staff, to the beautiful room, delicious restaurant, spa etc

room service was prompt

we had a mini bar charge we had taken care of easily ( mistakenly charged 14

wifi often lagged and signed us out

the room service was delicious

breakfast was fantastic, and the access to laundry was welcome

badly stained carpet, wood chips off all of the dark brown kitchen cupboards, broken tiles in bathroom, wallpaper

the bar person the first two nights was not friendly to us

rats around the pool s bushes were a bit uncomfortable for a woman, but mainly would only hear them later at

breakfast was wonderful

the kids loved the pool and hot tub

room service/cleaning was poor one day

00 pot of coffee from room service

mineral pool on the rooftop

you can tell that pets stay at this hotel.

we really needed laundry. none provided. our room 103 was dark and noisy

the bar was just that - not a sports locker room or tv lounge; perfect for a drink and a talk

outdoor area could have been more comfortable seating, bar service outside

in fact, we barely had connection at all; only one corner of the room could accommodate a strong internet

warm fireplace when you walk in the front door and excellent staff is

no laundry facility is a con for us

the gym is tiny and no laundry available

- no laundry room

first room that was assigned to me smelled like wet laundry

there was no laundry to use to dry the bathe suits.

paid extra for a view of the pool/garden area and the view we had was of the laundry room

was above laundry and most likely hvac area

the wifi was strong

wifi was a little slow.

used the pool twice

the hotel’s facilities were equally impressive, with the serene and tranquil pool area providing an idyllic

the pool on the saturday was so busy circa 25 people in it drinking so a waste of

the pool was tiny and there was no hot tub

room service in bags with no plate was not convenient at all

pool is

wifi connection wasn t the best.

in charleston (location is society & king st) courtyard with water fountain is so peaceful the bar and restaurant

almost an apart-hotel as you have a kitchen and laundry facilities making it perfect for a stop off as part of

the room was so well appointed and being able to do laundry in room was a plus

it places useful amenities (kitchen, clothes washer and dryer, multiple light dimmers) into a traditional

was welcoming and personal, decor was top notch, and all the little details (particularly the kitchen set-up in

fresh coffee beans for coffee and bar stocked with beverages and snacks

in the room were excellent, breakfast was included, hot coffee available all day, guest laundry available if

we wanted to purchase laundry detergent and they were out, we needed tto break a $20

fantastic breakfast every morning, laundry service so fresh packed clothing, small bar to relax in evening on

that there was a laundry facility

property has pay laundry facilities on-site

no laundry facilities

the kitchen was just like

the apartment has limited but sufficient kitchen items for serving breakfast, coffee and snacks

the wifi information was incorrect so i tried the phone

the kitchen was wonderful

there was only one packet for the coffee in our room, so no cream for one of us and no laundry bag in the

avoid room 233. laundry room must be next door or above. very noisy from 4 am. onward.

bar downstairs was great, honestly this is definitely the best place to stay downtown charleston

we stayed here as a family of 4 with 2 teenage kids

bigger gym..gym wipes for equipment

the bar closed at 11. there is nothing open around that area that late.

the little touches, like a light breakfast basket each morning, were delightful

we staying in the 2 berm apt and absolutely loved the patio and the kitchen

we booked king with small kitchen

was a bit disappointed that the kitchen only had one cup and two people stayed in the apartment

also loved having access to laundry in our room

for me and husband to have our own room, and adult son to have him- and a shared living room, kitchen

laundry facilities

breakfast was excellent and sitting outside in the morning sun was a perfect start to your day

customer service bad food small rooms bad gym clothing stolen out of room poor mgt

that the pool closes at 8.

another downside was that the pool did not have lap lanes nor could you eat at the pool prior to lunchtime

no microwave, no laundry services, limited cable (few channels, not even basic cable), complimentary bottled

size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my

common area not lively, small bathrooms with little space, no 'normal' laundry service

laundry facilities

laundry shoot inside the room was unlocked and an was an open hole down 7 floors

they had free wifi but not good

seemed a little pricey and the complimentary breakfast wasn t any different than others but they served you

breakfast delivered to your room! also the overall charm of the hotel, very historic charleston!

from wine & appetizers every evening to sherry put out for a nightcap to breakfast

only complaint, had to do with the wifi

hence there is no microwave, no laundry room

the location is great, the staff were all friendly and helpful, the room was nice, the breakfast brought to

we really enjoyed the room service breakfast, afternoon wine and cheese and the nightly sherry

our room was beautifully appointed - had a fireplace which we so enjoyed

vey nice and romantic otel. fireplace and jetted tub- quiet, good location.

elliot house is in great location as well near plenty of amazing restaurants & bar options and great downtown

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

additionally, free use of laundry machines would have been nice

a very functional destination. the excellent laundry was convenient after travelling for a week.

clean and big rooms , we got 2 rooms we have 3 kids and we all slept comfortable

rooms in hyatt house were great! large, kitchen well set up!!

parking not included in the nightly price pool not open

but the fitness center is in one, the laundry in another, so you have to go down the elevator, across the lobby

they have coin laundry - three washers and 4 dryers (well, one dryer doesn't accept $

we needed to use the laundry facilities but they were sold-out of laundry detergent

love the gym, the laundry facilities ;)

room was near the laundry room which made noise during some parts of the day, but not at night so it wasn't a

housekeeping bags of laundry were in full view in another wise pleasant courtyard

exceptional breakfast service

service is being excellent, everyone is so friendly and the afternoon tea was a success with the kids

this is by far the best place to stay for a bed and breakfast feel

lack of historical information. was told we would have a room with a fireplace.

breakfast at circa 1886 was fantastic

breakfast was wonderful

concierge staff never returned our request for spa treatments after contacting them two times.

the restaurant also provided complimentary appetizers for the cocktail hour and breakfast was included for

maybe with the welcome call after reservation or being greeted in the parking lot upon arrival by the urbane

cost of the laundry and the fact that the laundry consisted of only 2 machines

, great shower, nice breakfast, laundry

clean and quiet! good breakfast, excellent front desk folks!!!

pool was closed

staff in kitchen seemed a little distracted

furthermore, the laundry facility was closed due to renovation without notification

we were given a room opposite their in-house laundry which runs 24/7 and can be heard through the door

and very helpful staff laundry on site big comfortable rooms with all the usual facilities free shuttle in to

coins at reception for the laundry

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

no laundry was done

our room on the second floor was located above the laundry room

made for pet

gym is very up to date and clean! awesome breakfast and coffee bar! friendly staff!

mixed drinks at the bar weren t very good

great common spaces, pool, and gym

very small bar and food choices.

drinks at bar were expensive, having to pay for parking.

the shuttle was shut down to charleston . the gym was crumby .

shuttle bus to town centre, laundry room was useful

on site laundry

wifi difficult to access

there was no room service

went to pool to see view but there wasn't one because fence was to high

the laundry area was tiny and the wifi was not free

no laundry bags

staff efficient and helpful. great pool. rooms clean and comfortable.

there was no room service due to covid

have to pay for wifi have to pay for breakfast buffet

the toilet was running constantly- which my husband fixed rather than wait on them, the dirty laundry bundle

at breakfast were extremely rude and unhelpful the dryer was not working in laundry, one of the elevators was

asked a worker about laundry service and got a very snippy response

it has a fitnesses center, guest laundry and spacious car parking.

laundry facilities were good and there was a gym which my boys used

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

room was clean and nicely appointed. laundry facilities were an added bonus.

laundry available downstairs also really helped

the gym is open 24h so for those with a jetlag can go for a run at night

suite had a nice kitchenette area with a mini fridge, coffee maker and microwave

friendly front staff, great gym and laundry room

kitchen not so clean, not enuf towels, never got room cleaned even after i found out i had to ask

parking was free, and we didn't have any problem parking downtown

much to share here, the pool was closed for maintenance but we were still able to enjoy the hot tub

the breakfast area was crowded, but the staff handled it with replacing fresh food & smiling faces

swimming pool very quiet and clean guest laundry

- excellent complimentary breakfast buffet - nice outdoor pool for the kids

was a lovely kitchen but no sponge

free, full breakfast, evening activities, and free evening shuttle downtown

- excellent complimentary breakfast buffet - nice outdoor pool for the kids

bragged about a breakfast that was cold & picked over, a laundry that was out of order, a shuttle that only runs

were no bath towels in the room had to ask maybe a laundry issue or housekeeping may have forgot

constant loud noise during the day of the laundry door shutes closing was annoying

free laundry was great

the gym was great for all i needed and the laundry facilities were really convenient and free, which was great

the laundry was not clean, the washing machine was full with hair

the location is great if one wants to visit the beach or play golf. the hotel has a 'good feel.'

there off season but there was a lot of confusion, nothing clearly stated about when and where my kids could

kids enjoyed making smores at the fire pit

clean well-appointed rooms. friendly and courteous staff. the swimming pools were delightful.

the convenience of beach access, pool access, and dining/ activities at one location.

in the pool they have only one jacuzzi and all the kids in lol so i didn’t relax in the jacuzzi lol

bar was nice but for the price needed a little more

in the pool they have only one jacuzzi and all the kids in lol so i didn t relax in the jacuzzi lol

loved the adult only pool

, bathroom floor was not cleaned properly laundry facilities was filthy, no hotel shuttle to

machines not working properly/another washer needed in visitor laundry area for a hotel this big

the coin guest laundry services: expensive and with only 2 machines

washer in the laundry service was broken, so no laundry at

laundry facilities were awesome

after multiple trips to the front desk and back to the laundry room i had finally had enough

kitchen area hadn't been cleaned prior to our arrival

had a smoking room with no ashtray

have kitchen and fridge in the room which is very convenient

efficiency without kitchen/kitchenette equipment, poor condition of room, trash around facility the staff i