the bar was a plus, i didn t get in the pool but it looked really nice

the bar menu when it comes to the alcohol

wifi is perfect

easy parking and friendly staff

breakfast not included

the location and cleanliness. fresh coffee and tea all day. laundry facilities. great staff.

having to pay for parking

pleased, i call to get an early check in, and the young lady i spoke with was very pleasant and very helpful

i have ever seen in sc till now, very clean rooms as same as what we seen, well equiped perfect breakfast, so

wish the parking was better but at the time we stayed

there was a laundry room. it was clean and the room was spacious.

was very friendly, but they had to tend to doing laundry while watching the front desk

the outdoor pool was being worked on and so we could not use or relax around it

the hotel is very outdated and the pool is not open which was not advertised

the pool wasn t open, and it wasn t stated on the website ud83eudd14

i couldn't really tell who because i was right next to the laundry room)

better laundry machines

the sheets were clean on the bed, the wifi connection was great and also the television was able to capture a

it took me a few times to find my room, and find a parking place close to it

they provided breakfast and gave me a late checkout

shuttle to the conference stopped before conference was over

the pool area was awesome as it provided a grill for you to use (i was blown away)

still had dirty towels in the shower when we checked in, super loud with kids screaming in the pool to all

very new and clean. shuttle service to the airport is quite helpful.

the rooms were very clean, the location and breakfast was excellent

no laundry facilities for guests

wifi to get netflix on the tv was extremely slow

location very close to the airport - and they have a shuttle

- no shuttle for early/late flights

was located in a great part of town, very clean, fresh smelling, pool area was great

we enjoyed the pool area also

breakfast was good, and the location was good too

the breakfast was delicious and offered different

the place was spotless and the breakfast was great

the breakfast area was great and always clean and stocked

the food, cleanliness, parking, amenities, like laundry/pool

is a guest laundry ($3 per wash load & $3 per dry) you'll have to buy laundry soap in the market downstairs or

the food at the kitchen was not very good. the chicken tenders were not edible.

we had an incident in the parking lot, and the gm was attentive to my concerns

kickback; the dessert specials offered during the kickback; the 24/7 coffee center; & the daily room service

they allowed me to stay after 11 to dry my laundry

laundry bag outside our door all night, fan was in room all night due to wet floor, coffee was

petted hotel to get to airport where my flight was cancelled, i contacted the hotel they sent the shuttle back

fact that i had kids with me to have fun, and was told that we could not have fun or we had to leave

pool and gym was out of order and that was the main reason why we booked the room for the

see above comment about laundry room not having quarter machines and neither did the front desk.

quarter machine in the laundry room

the kids loved the cookies at check in

the pool, and hotel were clean and room was great

they helped me set up my airport shuttle which was complimentary and they coordinated a transfer to the outlet

10-15 minute drive to charleston city centre -excellent facilities: gym, pool, free parking, laundry, ice

laundry machines and dryer near room same floor

the laundry room is to small for that big hotel. the hallways are way to cold.

laundry carts were parked in the hallway during the day and night, limiting access

their guest laundry room was on the 2nd floor with 2 washers 1 dryer in a corner

is excellent and breakfast was very good and with large variety of foods

convenient location. staff was great. plenty of items on breakfast bar. bed was super.

super clean smelled good and nice indoor pool

gym

the fitness center and indoor pool was a plus

no guest laundry

no laundry facilities

the modern room, good lighting in parking lot, & friendly staff.

breakfast was 'bag-and-go' due to the renovations and covid, but was sufficient

breakfast that is included was some cereal and instead grits and coffee, that s it

i wasn't sure about where the dirty laundry should be placed.

we loved the spacious room, the attractive design, and the laundry facility.

staff was friendly, we enjoyed the pool and breakfast.

parking tight

the have a daughter who has serve food allergies (dairy and eggs) and the breakfast staff went above and beyond

they had an outside pool

so it was always coming off - old gym, had 2 thread mills but only 1 was working - indoor pool looked very dark

pool was small and indoor

parking lot was a mess with the shared wendy s traffic

best part was the bar down stairs, the bar tender done a fantastic job on spicy bloody mary

pool is not heated. no laundry soap

friendly staff, nice hot breakfast, every morning, clean rooms, liked that they had a laundry room for the guest

occasions, i encountered housekeeping staff (males) outside of the hotel side door where the laundry room is

hot tub and pool were at good temp. could have been kept cleaner

ample free parking

laundry items in lobby during checking and

we needed to use the laundry facilities quickly due to a mishap, but the hotel had no laundry detergent available

was not told that the pet fee was 125

my kids were on sleeper sofa and had trouble getting to sleep

poor communication regarding the shuttle from the airport

the ice maker on our floor was broken, the laundry room was out of service, the treadmills in the gym were

laundry room was difficult to get into, door lock sticks

kids enjoyed the pool

floor material in the kitchenette felt sticky on bare feet

having a kitchen and pullout bed for the kids with a separate sleeping space for them was great

we stayed in the king room with the kitchen and living room attachment and it was so clean

staff was fantastic and very accommodating. room was very clean and kitchen was stocked.

kitchen in room breakfast friendly staff location by numerous restaurants

the kitchen was very clean as well

we went to the pool one morning only to find out it was closed

the laundry services were not available

laundry room only had one working dryer and no coin machine

everything.. the pool , the gym and the breakfast.. and hreat location.

pet policy

great gym

laundry room uses a stupid app

we called and requested them a second time, they said that they had to check with the laundry department but

has a guest laundry room

for a family with kids under 5 since the room configuration does not suit it

i called springhill suites to ask if we would be able to check in so late (after midnight) and they said yes

laundry is located in the gym, which makes impossible to exercise due to the very strong smell of

when i did meet the front desk manager, i was lost for words because i thought she was the laundry attendant

loved the kitchen option and divider between couch and bed for privacy

bed comfortable, kitchen,size of room, friendly staff

the pet friendly area was too small

after multiple trips to the front desk and back to the laundry room i had finally had enough

the kitchen area

efficiency without kitchen/kitchenette equipment, poor condition of room, trash around facility the staff i

the room smelled like smoke even though it was a no smoking room

was dirty, a bar 40 yards from our for, tv remote didn't work, ac stopped working, wouldn't recommend to anyone

laundry facility

slowest elevator ever with some dog pee, laundry mashine didnt work

there was no bag for our dirty laundry and the elevator was broken so we had to carry all of our luggage down

selection of fresh and quality food for breakfast laundry facility nice, friendly and helpful staff central

no laundry facilities a/c is too noisy

the laundry only took quarters, couldn't get change

my kids enjoyed the indoor pool

breakfast was great

was great the servers was polite, food ,room pool all the amenities was great we will be back to visit again

hotel and parking lot seemed secure

free laundry facilities downstairs were an added bonus

loved having a laundry facility

small touches like free laundry area, very nice and clean

exceptional staff. very good facilities. good breakfast. free laundry.

room size, breakfast, laundry,

hope the guest laundry will be up and running soon.

hard to get into parking lot

thry complained about my pet despite me paying extra for him

to park in the back; parking lot was pretty full, which i understood, but there were a lot of questionable people

the wifi worked well for our phones appreciated having fridge, freezer and microwave

caused a panic, also found ants in our suitcases causing us to wash all of our clothes at a coin laundry before

laundry service had the dryer inoperative, but there was no information about it so i ended up with

coins were jammed in laundry soap dispenser and staff said it had been that way for while

no laundry detergent to buy to wash clothes all week. breakfast was cold almost everyday.

breakfast, very clean and comfortable room, guest laundry was great for us, as we had been on the road a while

rude staff lady and ran out of towels and quarters to do laundry

laundry area had 2 old washer and 2 old dryers

karen, the breakfast bar attendant, was very welcoming,and kept everything clean and fresh

nice, clean property - breakfast was wonderful and staff was friendly and courteous

breakfast was delicious and the property was awesome especially the pool area.

front desk staff and the shuttle drivers were friendly and helpful

location, clean, friendly staff, nice bar area and food was good.

the room was tidy, neat and clean receiving excellent room service

at first i didn't understand what was going on but this hotel have a bar so that maybe the reason for so many

ease of checkin front desk agent was kind and polite location price point room layout bar snacks

and ventilation intakes because the vents are sucking it biringing it in everyones room, fresh laundry and etc

location was ideal, the laundry facilities were convenient and not expensive although not all worked

no laundry bag or kleenex in room

drug transactions and talking loud about drug sales during my stay with my 4 and 11yr old the laundry facility

the laundry room was directly below us and we had vibrations in the floor and slamming doors all day

rooms were inside, laundry and workout facilities.

wifi didn't work and when i spoke to the manager mr patel he was yelling at me i asked him why he

yummy breakfast and the breakfast area is kept super clean

the wifi password never worked. none of the ice machines worked.

location was great,did not eat breakfast

clean, comfortable, great staff, laundry facilities on site, which happened to come in handy.

cookies in the afternoon exceptional laundry facilities were so helpful

that meant the hallway was loud and dusty and the gym was closed

was good, friendly and welcoming staff, kids enjoyed the pool and located near lots of places to shop and

the king suite came with a separate kitchen where you could hide clutter

quiet no bugs nice staff free laundry free hygiene like body wash shampoo conditioner great brand dove

and sparkling clean, small kitchen with microwave, gym room, laundry room can be use for free, just bring your

was good and enjoyed all the comforts of home and the laundry facility was very convenient

laundry free

could use a good cleaning and my room was in front of the laundry room

we arrived we were sent to our room (king size bed) which was dirty and i mean dirty laundry on the floor and

fully stocked store, very clean facility, the fitness center looked very well equipped, and the pool looked

pool was clean, in shade for several morning hours

the wifi was slow

they provided bag breakfast

clean an a good deal but the best part was the washers and dryers i was very impressed by their laundry

wished there was more working washers in the laundry room

a poor laundry worker was running the front desk during our late arrival and did not know the check in

cheaper laundry facilities

no utensils/cookware for utilizing the full kitchen. no breakfast on sunday morning

liked the kitchenette. microwave came in handy. bed was comfortable.

breakfast.

the breakfast was amazing! such a good variety of foods.

friendly staff hot breakfast

the pet fees was per pet the not per stay. i have two small dogs by the way.

pool, laundry option, pool table.

laundry was easy to use

no complimentary coffee or breakfast. charged $75 for pet fee without disclosing pet fee.

would stay again, quiet , clean had a nice gym and pool .

kept us awake and took over lobby and gym

laundry facilities were well kept

they left dirty laundry on the coffee table!!

rooms were spacious, had a full kitchen, had a laundry area for a decent price

laundry machine were down

daily breakfast 6-9, wifi, and onsite laundry center

coin laundry was out of order, along with all of the pop machines

time the pool closed

fitness room was really small and some of the equipment wasn't operational

very clean!! and nice staff! beautiful, fun pool!!

clean, beds comfortable, good parking, great breakfast, and great staff

do not sell any laundry soap

used the laundry facilities, which did not work and they said they were not responsible

workers were helpful nutritious breakfast great shower large rooms laundry worked well

coin-laundry facilites are very old fashioned

wish they had free laundry facilities like candlewood but thats my only complaint

laundry room could use an upgrade as i had to wash my clothes twice because the washer kept hanging

free laundry facilities was very appreciated

free laundry

there was free laundry on site with laundry detergent at the desk for free

and not gotten a dang freezer, this place has the bed which was nice and firm, full functioning kitchen, great

laundry facilities were in open alcove outside hot water was weak, but sufficed slight musty smell

laundry facilities were in disrepair and the room was dingy with garbage overflowing and lying

the laundry carts were lined up in front of my door until after five

we had to walk to building in back to use laundry and get ice

amenities that i paid extra for (laundry, food delivery, pool and even the ice) where not available

stay away from this hotel i had to carry towels down to the laundry because the shower leaked

we used the laundry room which was very cheap but you did have to pay

it scared my poor kids to death

we did not use the hotel gym but it appeared to be quite large and could accommodate many people unlike some

although we couldn t use the pool the morning of check out due to them cleaning( which i can appreciate) it

, great shower, nice breakfast, laundry

cost of the laundry and the fact that the laundry consisted of only 2 machines

breakfast, clean rooms, pool

we were there for a funeral and they were nice enough to let us have an early check in so we could get dressed

not enough parking

no pool towels don't even know if they supply them . i forgot to ask about it.

also the workout room and pool was very clean, with a business center that was larger and better equipped than

not a lot of options for breakfast

t like the fact that the night worker at the front desk took the liberty to sign me up for no room service on

parking was in excess & was located right around the heart of north charleston!

the properties fault but traffic was horrible and wish they had a heated pool

breakfast was ok, wish the pool was inside.

pool times on opening and closing.

pool opening hours too short freshness & variety of breakfast could be improved

pool opening hours too short freshness & variety of breakfast could be improved

there was a laundry area as well as a fitness room

laundry equipment not working and no way to tell when it would be

couldn t have my room cleaned and i was even told by the front desk there were no laundry supplies because

also, we sincerely appreciate the space to hang up wet laundry rhat cannot go in the dryer

a bit of mildew in the gym towel bin

the wifi wasn't the

the complementary breakfast was good

there was a fireplace in the room and the office have us free starter packages and wood (although we had to go

smoke smell in the room from previous fire in the fireplace.

fireplace in room was so nice

the laundry room is clean and a good size

we enjoyed the pool as well

the lightning of the section of the kitchen was disappointing, as it was not working

great location, nice kitchen, courteous service, clean!

the breakfast was wonderful & plenty on amble parking

he was able to use the laundry facility, grocery store next door, and had his best sleep in a long time

laundry room

the laundry room was conveniently located and had sufficient equipment

2) equip the kitchenette with

every request from towels to late check out was met with friendly and efficient service

onsite laundry took tap to pay which was nice when we had beach stuff to wash

the coin laundry was out of order.

i got a chance to use the laundry and that was also

laundry room not clean

i also liked that the laundry was available at a great cost

shower not working-should have checked before booking/laundry dryers not working-wet clothes-had to find a

dirty, out of towels, no room cleaning, pool out of service, laundry room out of service.

the floorboards picture didn't match the room at all the bed was worse than sleeping on a pile of laundry

dirty, cig burns everywhere, no towels and dirty laundry in our room when we arrived

the room's too small, the pool is not open, and the laundry facility is not working correctly

convenient location, laundry facilities, staff was helpful and nice

were not comfortable at all, people smoking pot next door, people sleeping on the stairs in the laundry facility

hot breakfast, laundry on site, close to the person i was in south carolina to visit.

i just know that you need to replace your linens and your laundry attendant

people sittings outside smoking all day near the walkway to get to your car

we really appreciated the guest laundry facility and the extra entrance that was extremely close to our room

was far away from town area, and had a weird smell like old dingy laundry smell

the coin operated laundry room was a great asset w/wet swimsuits from the pool & strolls on the beach

great the room the staff the only problem was we stayed in room 130 which was right next to the laundry and

loud noise early in the morning from the laundry room cleaning carts hitting the wall which is where the head

laundry and exercise rooms not open when stated to open.

nice hotel and easy early check in.

gym is open

good location and the breakfast was very good

poor gym equipment

we could hear the laundry room near by

asked for extra towels & wash cloths, was told laundry wasn't done at the moment

needed to do laundry, coin operated machine were there, however i didn't have quarters

properly, the towels were dingy and did not look or smell clean, the outside area had trash and a laundry basket

wifi issues

everything was super clean and everything in the room, gym and laundry worked perfectly

bed sheets and towels need to smell laundry fresh like that in marriott suites.

great breakfast with real plates, glasses, and silverware (wow), nice fitness and laundry

and it was nice to have laundry

love the friendliness, the size of the room, the ability to do a load of laundry!!

laundry not working

had to use a laundry service up the road

laundry machines were expensive @ $3/$3

that none of the rooms had a hot tub and there was no indoor pool.

breakfast was good. we love the waterfront scene.

there was a guest laundry room with a washer and drier, but no change machine or detergent available

so far, also the young lady in the morning acted like she did not want to give me change for the laundry

washer in the laundry service was broken, so no laundry at

the coin guest laundry services: expensive and with only 2 machines

, bathroom floor was not cleaned properly laundry facilities was filthy, no hotel shuttle to

no laundry bags

the laundry area was tiny and the wifi was not free

the bed was amazing and i loved the lobby and pool area!!

we had drinks in the bar and dinner in the restaurant

pool and hot tub were clean and welcoming

our room on the second floor was located above the laundry room

no laundry was done

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

too many pets allowed in lobby where food was

location, cleanliness, breakfast offered

room was near the laundry room which made noise during some parts of the day, but not at night so it wasn't a

very clean room, nice amenities like a laundry service, and they had a super helpful and accommodating staff

twice we had laundry try to come in without knocking while we were still there

breakfast was great. location was good. gym was good and laundry room a useful facility.

we needed to use the laundry facilities but they were sold-out of laundry detergent

a very functional destination. the excellent laundry was convenient after travelling for a week.

additionally, free use of laundry machines would have been nice

the kitchen was surprisingly very well stocked

cleanliness, location, breakfast, indoor pool

space layout kitchenette location and clean room awesome staff

the room was comfortable and there were guest laundry rooms(a bonus for us) there was a good variety of foods

and very helpful staff laundry on site big comfortable rooms with all the usual facilities free shuttle in to

we were given a room opposite their in-house laundry which runs 24/7 and can be heard through the door

location was very convenient, and i liked that they had a laundry room

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

room was clean and nicely appointed. laundry facilities were an added bonus.

laundry available downstairs also really helped

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

could not get room service and could not get waited on in the restaurant on the top floor

loved the location ,the round building was fun for the kids , the staff was excellent and the overall stay was

also really big fat minus is about laundry room, that only two washing machines and two dryers

the laundry facility only had 2 dryers and one was broken

property has pay laundry facilities on-site

fantastic breakfast every morning, laundry service so fresh packed clothing, small bar to relax in evening on

we wanted to purchase laundry detergent and they were out, we needed tto break a $20

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

the shuttle was shut down to charleston . the gym was crumby .

staff at check in were friendly and they were able to give us early check in

just the pool is a tab small, but looking at the surrounding hotels, it has the best pool

great common spaces, pool, and gym

mixed drinks at the bar weren t very good

shuttle bus to town centre, laundry room was useful

on site laundry

the prices for drinks at the bar were too high. $21 for a shot that was ridiculous.

my kids enjoyed the pool

breakfast was a bit expensive for what was included and the gym could have a couple more machines

the bath products smelled like sprite- kind of cheap smelling. no laundry bag that i could find.

no laundry bags no cushions on patio

trash and dirty laundry line the halls

were no bath towels in the room had to ask maybe a laundry issue or housekeeping may have forgot

free laundry was great

swimming pool very quiet and clean guest laundry

the kitchen is well-stocked

pool, breakfast, kitchenette, quiet, access to parking

clean, comfortable beds and a nice pool! great location!

quietness of the location, pet friendly, friendly staff. breakfast

friendly front staff, great gym and laundry room

features aren’t safe for kids such as the microwave position is low and so is the air condition

people loudly walk through and kids yell and things

features aren t safe for kids such as the microwave position is low and so is the air condition

lots of parking

facility had laundry machine and dryer

laundry facilities literally on an outside wall of building

laundry and ice machine was outside by office

laundry and garbage bags not replaced as they were used

was good, staff were pleasant and helpful nice to have ability to do laundry and have an ice machine in this

there was no laundry to use to dry the bathe suits.

- no laundry room

first room that was assigned to me smelled like wet laundry

no laundry facility is a con for us

the gym is tiny and no laundry available

laundry facilities were good and there was a gym which my boys used

the toilet was running constantly- which my husband fixed rather than wait on them, the dirty laundry bundle

didn't like the fact that although there was a laundry room, there was no detergent available for sale on the

asked a worker about laundry service and got a very snippy response

at breakfast were extremely rude and unhelpful the dryer was not working in laundry, one of the elevators was

laundry facilities

breakfast was excellent and sitting outside in the morning sun was a perfect start to your day

great spa and gabrielle s was delicious!

nice spa treatments

were unable to order a drink at the rooftop bar as no one came to our table to take our order

breakfast was fantastic, and the access to laundry was welcome

pet friendly

free breakfast and full bar happy hour social

the hop on hop off bus service was excellent. the pool was excellent

pool gate

room service was excellent

loved the volvo program and being able to be shuttled around town in such a wonderful car - free of charge

i did not have time to check out the spa so i don't know if they had anything else up there

we had a room near the gym that was a little noisy

room service menu was meek. very few options but ice cream was a 10+++

could of had more laundry soap ; etc

clean pool

only misunderstanding was i was told pool was closed and it was open but the girl that checked us in was new

we loved it!! the indoor pool was a big hit!!

it is apparent that the lady who works there takes pride in her little kitchen

size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my

no microwave, no laundry services, limited cable (few channels, not even basic cable), complimentary bottled

common area not lively, small bathrooms with little space, no 'normal' laundry service

laundry facilities

laundry shoot inside the room was unlocked and an was an open hole down 7 floors

having laundry facilities in the room

room was incredible, so spacious and amazing facilities - wine fridge, fully equipped kitchen and laundry in

the washer and dryers available with laundry soap at no charge was a nice touch

in suite laundry and very clean spacious rooms w fabulous shower.

we loved that we had a kitchen and could have breakfast in our suite

location. helpful staff. room amenities. laundry facilities.

i prefer a traditional check in lobby but it served its purpose: bare bones

they could try harder to move couples far from families with kids, they were running in the hallways and

collage kids screaming all hours of the night beating on the wall and running down the halls shouting curse

great location and good facilities with pool and gym.

they suggest that you keep your towels for more than one day to save on laundry etc

good size room & bathroom, gym a good size & functional

the restaurant and bar is not part of the hotel

the price was insane - suite was really small pet fee was expensive

the only restaurant/ bar option is the restaurant next door which is only open in the evening

also loved having access to laundry in our room

for me and husband to have our own room, and adult son to have him- and a shared living room, kitchen

the room was so well appointed and being able to do laundry in room was a plus

almost an apart-hotel as you have a kitchen and laundry facilities making it perfect for a stop off as part of

almost an apart-hotel as you have a kitchen and laundry facilities making it perfect for a stop off as part of

kitchen and washing machine would be nice for extended stay guests but not necessary for us

it s not your typical hotel with a (lobby, gym, dining area, etc

wine and cheese and morning breakfast were both quite nice

kitchen and bar were only open periodically during the day.

very stylish, delicious breakfast, charcuterie board and wine all included in the price.

breakfast could have had wider/healthier options (sugar

nice breakfast but would have liked better bread options eg sourdough