staff was friendly. rooms are clean, laundry available

beds were awful, no laundry mat in house, and no hair dryer in room

having to pay for laundry

nice rooms, clean, good breakfast, and on-site laundry was a bonus

need more laundry appliances, better lighting in kitchen in suites, and slight obstructed view of children in

new facility! laundry for guests! very nice!

hotel have laundry which is essential after a day in the beach

free laundry

friendly staff, great heated pool, everything new and many amenities like free laundry

was clean, had a sleek, modern design, quiet, pet friendly, use of the laundry facility was complimentary, the

the laundry was not clean, the washing machine was full with hair

spa treatments fairly high

very kid friendly and access to pool/beach with ease.

the beach was beautiful and if i could have watched the sun come up while the kids were still sleeping with my

we stayed in the boardwalk inn which does not have kitchen facilities (other than a mini fridge and keurig)

no microwave in the room. no guest laundry room. room was very small. minimal storage space.

also would have loved a laundry facility for our week stay

had a very noisy group of baseball kids around us who were running down the halls, knocking on doors, and

the cleanliness was awesome. beautiful hotel inside and out. gym was great

the gym is open 24/7 and it was the perfect size for a quick morning or late night work out

spent birthday doing laundry

location and friendly staff. laundry

one of the nights tthere it was tough to find a parking spot

it was okay. kids liked it.

pool was small

wish the laundry was free for guests who are staying for multiple days

having laundry facilities was very handy

laundry on site is helpful

reasonable breakfast ud83cudf73 great laundry room

and sam at the front desk to trea at the breakfast bar to carmen cleaning the room, we were treated with kindness

restaurants and specifically the pool bar needs to stay open later-watch the timing

in lobby was beautiful and updated, pool was heated and my kids could enjoy it, although it was still a bit cold

restaurants and specifically the pool bar needs to stay open later-watch the timing

close to the beach, plenty of pool options, great staff, close to charleston for dinner

in lobby was beautiful and updated, pool was heated and my kids could enjoy it, although it was still a bit cold

out of laundry soap

didn't have a laundry room for guest

to the beach tons of shopping centres close daily breakfast was great pool area well kept offered laundry service

a microwave and fridge in the room, climate control, comfortable beds, high cleanliness, laundry, breakfast

the room was adequate. breakfast was included. there were laundry facilities.

cost of the laundry

of no carpet on floor and in hallway, kids running and people walking can be very loud even on 6th floor

beds and couch were comfortable, hotel location and parking garage felt very safe

this was the only bad part of the hotel, but obviously my child wanted to go but my older kids didn’t because

very clean, comfortable beds, gym was nice, the location was perfect with walking distance to multiple food

gym was better than average, it had laundry facilities with free detergent, a beautiful pool, and restaurant

okay gym, good laundry, staff was excellent, breakfast was okay and the room was quiet.

very nice amenities, large and clean fitness center, restaurant/bar, laundry and great staff.

was great, had laundry facilities and easy uber ride to different sites.

great gym and clean rooms; needed to do a load of laundry and the detergent was complimentary

if i had to list anything, i would say that a couple more washing machines and dryers in the laundry facilities

laundry room hours extended until 12am.

the laundry room was also a live saver with my 4 month on nephew with us

housekeepers hung around outside our door all day bc the laundry room was there.

love the size of the suite with kitchen

friendly staff, laundry facilities and a better-than-average breakfast make this property a good stay

we had a rental car & parking was easy with plenty of spots

clean, great breakfast and 9 minutes from the beach

breakfast and hot coffee ready every morning at 6:30 with a good selection for everybody

breakfast was not very good

laundry was not just stollen from the 'room entry' key only, but the front desk worker told me that

when a tropical storm soaked us at a game, the front desk even gave us free laundry detergent so we could use

starbucks coffee inside at their breakfast

gym provided headphones if you forgot your own

ac was very loud and the breakfast seemed a little bit too expensive for what you got.

i did find a laundry service about 10 minutes from the hotel so all was well

the room was clean, the pool was clean, the laundry facilities were clean.

i loved that they still offered a breakfast, where you pick items to put in to-go bags

comfortable bed and pillows. temperature control excellent, breakfast excellent, parking good.

24/7 gym

my last complaint would be the laundry

the laundry room was a joke. half of the machines were out of order. staff was rude.

they have a nice laundry facility on the premises which we used

laundry machines were broken

would have been appreciated to have complementary laundry soap and dryer sheet

laundry facilities would make this inn more attractive for stays longer than a few days

it has a great pool overlooking the creek

the pool area does seem to get a little more crowded with non-guests on saturdays.

location, free parking, comfortable, and clean rooms and a balcony and room is sound proof against music in

location on shem creek and free parking included

the property also had a laundry, which help

for more than 1 night but had to repeatedly ask for laundry bags cups and most normal supplies cleanliness needed

laundry riom out of detergent hallways could have been cleaner shower water strength

we ended up using the laundry 3 times

dryer was broken in laundry room.

couldn't get change to use laundry facilities

was about to do my laundry but they don t have any detergent in washing machine room and dirty

distance to patriots point; excellent price point; easy trip into charleston; outdoor pool and laundry

there was no breakfast, laundry room, or fitness room

snacks, convenient laundry facilities

only issue was the laundry

dirty laundry left in the hallway

the laundry wasn't working at first and we had to go to the laundromat once

great hotel! loved the laundry and breakfast.

not enough room for 3 kids

the laundry room is nicely equipped

nice laundry facility. good location. quiet.

good onsite laundry facilities - 4 washers & 4 dryers, coin operated

they do have a laundry mat

having laundry on site was also super helpful and it was

negative was there wasn't a hotel laundry

no laundry or fitness facilities

our room was across from the staff laundry so it was loud.

there is no laundry facility

hot breakfast which they said the have at check inn no dirty laundry bag in closet no min fridge in room the

laundry facilities were provided

need more laundry washers and dryers. one of each is not enough.

staff, great facilities, hot breakfast

breakfast could have been better

short on parking spaces

the laundry was handy but i wouldn t like to say when the filter on the dryer had last been cleaned

lack of towels, tp, kleenex, etc. fitness room and laundry room were not working.

clean room. gym. laundry facilities. comfortable bed.

good laundry facilities

i would have appreciated an easier to use laundry.

the laundry room was awesome clean and easy to use and the small gym looked well-kept and

good laundry facilities

laundry facilities, pool

very nice gym and compliemntary laundry room access

loved that there was a complimentary laundry room we could throw our beach stuff in every night

is under renovation so some facilities such as laundry are not available and there were workmen, cables and

great pool. breakfast could be better. friendly staff.

hotel was very nice, pool area very nice

pool deck could use some tlc with the potted plants and seat covers' also pool needed vacuumed and

wifi is ok

the free laundry. the breakfast. easy checkin, no issues. restaurants within walking distance.

six free machines in the laundry

free laundry room for guests and the small kitchen in the kitchen was very nice.

all utensils, pots, pans, dishwasher, upscale bathroom products/ cleaning products and even a laundry basket

husband and i loved that had a laundry area to wash our clothes

desk never had quarters for laundry

i was told by the concierge that they did not have a laundry service

the gym was very nice and well equipped

lots of parking

food selection was low and kids options were slim

a laundry bag in the room after check out

juice dispenser was broken on one morning clothes felt damp in our room two washing machines in laundry area

i also appreciate the fact that there is coin laundry so i can wash and dry everything after a day at the beach

room was great, beds were comfortable, the guest laundry was a lifesaver. awesome spot.

full service facility, including laundry

the laundry was coin operated vs digital and there was only 1 washer and dryer.

appreciated complimentary laundry soap

the room was clean and had several amenities such as hair dryer, iron, coffee maker, laundry bags, alarm clock

that they only have laundry on one floor and the cost to wash clothes was $6.00 dollars

not enough parking

laundry was at the end of pier at marina, kinda a pain to make six trips

the girl went to a back laundry room and finally found 2 towels and wash cloths

it was pet friendly although we did not have a pet

it was great to see the kids enjoying the easter egg hunt

panel was so strange i didn't bother figuring it out and it was huge inside a small tub area- fireplace was an

but if i had to choice one thing, it would be to have laundry on site inside of the resort

also laundry facilities would have been nice

brow adults not watching their kids having money doesn’t mean you are a good parent it really ruined our stay

the kids would have liked an arcade or pool table/ ping pong table.

fact my car got hit in the parking lot, not the resort's fault, just poor driving on someone's staying there's

dirty laundry and coffee cups left in the hall for 2 days

we had a wonderful stay, beautiful pool, close to everything.

i loved the breakfast and how clean the hotel was & availability of the gym.

we couldn't enjoy the bar because of drunk

bar prices outrageous

of the hotel, but if you book during a busy period, just know that the fountain gets a lot of kids, the gelato

all staff from the valet, house keeping, room service, to front desk were friendly and always willing to help

free wifi friendly

very welcoming staff making sure your every need was met from breakfast, wine and cheese in the late afternoon

location & appearance, ev charging. staff outstanding.

no laundry service, shower pressure was bad, hot water was iffy, no room service

bathroom was very spacious, fireplace in room - awesome!

the library bar in the main building was great also

staff was nice but room service was lacking

wifi patchy in my room.

issue that we had was the wifi didn't work well even though we had a router in the room

our first night there we we excited to order room service and enjoy a great meal together

the rooftop pool and restaurant and proximity to the charleston market

the roof top pool and bar area was great

food was delicious and the bar new how to make great

) bar was fun with excellent craft cocktails and delicious daily afternoon cheese reception

breakfast for a 5 star hotel could be much better. no gym.

breakfast food and tea selection could be a bit more diverse.

great rooms and beds! wonderful room service from butlers

and the rooms themselves, but nothing else - like a game/conference room, home office, pool or gym

was outstanding and room service excellent delivery ,presentation

experience-champagne at check in,wine&cheese reception,lavish breakfast,comfortable bed&pillows,marble bathroom

the gym was not located on the property

staff professionalism, location, interior design, room service, complimentary food and bikes, etc

breakfast was delicious and great selection, wine and cheese reception was perfect way to end a

we were astonished to find having our laundry done was included in the rate

space had a fully stocked galley kitchen, comfortable couch with a tv

kitchen perfect with everything you need

wifi signal was very poor in both rooms we stayed in

the wifi was spotty. you had to be in the right place within the town home for it to work.

i highly recommend this hotel if you are traveling as a couple or with kids

my wife and i traveled with our 3 (under 10) kids and initially felt we should probably stay somewhere more

gym was a bit dirty

in-room service is unavailable at night

the gym was well equipped

location, cleanliness, staff, breakfast, happy hour

excellent large twin bed, but the bottom level only has a sleeper sofa, which is ok for younger kids, but not

the breakfast was ok, but it wasn't a big deal

only thing that would made this trip any better would have had a pool on site or access to a gym

room on the 3rd floor was located under the kitchen and it was loud at 5am when breakfast was being prepared

breakfast could have had wider/healthier options (sugar

breakfast options quite niche

comfy bed, nice breakfast, welcoming staff, definitely best of charleston

was wonderful, pleasant very helpful staff, atmosphere and breakfast was top tier

breakfast presentation was lovely and the staff from the kitchen was very friendly and

having laundry facilities in the room

the washer and dryers available with laundry soap at no charge was a nice touch

room was incredible, so spacious and amazing facilities - wine fridge, fully equipped kitchen and laundry in

in suite laundry and very clean spacious rooms w fabulous shower.

the kitchen area was very expansive and served us very well

had to go through the laundry room and get so so food which was cold and carry it back to our room which insured

wifi was good, not great, but ok enough for us to work - just not video calls

lovely garden where we had breakfast and afternoon wine and cheese

there was always water, coffee, tea, lemonade and ice in the kitchen

the communal kitchen was great

avoid room 233. laundry room must be next door or above. very noisy from 4 am. onward.

there was only one packet for the coffee in our room, so no cream for one of us and no laundry bag in the

big pet fee of $200.

wifi was terrible

12/26/2018, the attitudes of the wait staff were a direct example of management as the breakfast kitchen manager

paid extra for a view of the pool/garden area and the view we had was of the laundry room

was above laundry and most likely hvac area

breakfast was good and the lobby was very beautiful!

we did not get into the heated pool/hot tub but did sit around with our feet in and the garden area is very

location, beautiful room, breakfast, wine and cheese and cookies and milk all were excellent!

we really needed laundry. none provided. our room 103 was dark and noisy

it was a bummer that the fireplace didn t work, but i get maintenance happens

excellent customer service from claire and cole! love the location and room service.

fireplace did not work

outdoor area could have been more comfortable seating, bar service outside

the food was delicious everywhere in the hotel even the 24 hour room service which was huge

open bar from 5 pm on was added plus

pet fee ($150/stay regardless of length) was a little high.

palmetto cafe is wonderful for breakfast

neither breakfast nor happy hour were included.

cleaning carts, laundry carts, tables, etc often lined the walls outside our room leading to the elevator which

location of our room.. laundry hampers and large fan directly outside door

laundry cart parked at the opening of the 2nd floor elevator could have been placed in an

that laundry court needs new wheels

did not like that the laundry room was in front of our room

the room had a constant loud buzzing sound and the bathroom felt like it was next to or below the laundry room

location is great! lobby is cozy and the restaurant was nice. pet friendly

great location, pool was nice!

no gym facility on site. inconvienient getting up and down from the fourth floor.

we had a good time and certainly enjoyed sitting in the lobby at the fireplace

we did not dine in the roof top restaurant but the bar area was charming

restaurant and bar were very good

no room service

options were not great, too many people who were not staying at hotel were using the rooftop bar making it

eleve, the rooftop bar/restaurant was a hidden gem

elliot house is in great location as well near plenty of amazing restaurants & bar options and great downtown

they suggest that you keep your towels for more than one day to save on laundry etc

the only restaurant/ bar option is the restaurant next door which is only open in the evening

were lovely, wine bar in attached historic home was fun, beautifully decorated and relaxing

having a mini kitchen in the room was great

good size room & bathroom, gym a good size & functional

breakfast was fantastic and sent to your room if you choose, wine and cheese was also a nice

breakfast every morning was good and it was so convenient that it was delivered every morning

working fireplace was an added touch

our room had a fireplace, jetted tub and private courtyard which is perfect for a romantic stay

seemed a little pricey and the complimentary breakfast wasn t any different than others but they served you

hence there is no microwave, no laundry room

we also enjoyed room service breakfast

location for a one or two night visit, great staff, the breakfast needs some improving but the room service part

i loved the breakfast options and that our breakfast was deliverd

room service with a lovely continental breakfast

quality of the bar could stand some improvement.

nevertheless when if your looking for a great cocktail stop by 1kept bar off the lobby, most times it is hard

at no point did we get any info about the wifi and i just ended up using the hotspot on my phone

location was great. middle of everything. pool was nice.

the check in staff were exceptional at offering me a choice of rooms, i loved the rooftop pool and the lobby

housekeeping bags of laundry were in full view in another wise pleasant courtyard

this is by far the best place to stay for a bed and breakfast feel

elegant & delicious breakfast cooked to your specifications included

room service.

exceptional breakfast service

location. helpful staff. room amenities. laundry facilities.

pool and walking distance to everything

corona original at hotel bar would be nice.

great location and good facilities with pool and gym.

was able to get into the room early check in

wifi connection wasn t the best.

in charleston (location is society & king st) courtyard with water fountain is so peaceful the bar and restaurant

changed their breakfast and now do not give any options at all

had a suite with a loft bedroom, separate living room and full kitchen

the little touches, like a light breakfast basket each morning, were delightful

breakfast provided as room service was much better than a downstairs breakfast gathering

amethyst spa was fantastic

no laundry facilities

the kitchen was wonderful

the full kitchen helps with breakfast and coffee in the morning

awesome kitchen with everything you would need

rooms were spacious with full kitchen and sitting area

the room was so well appointed and being able to do laundry in room was a plus

almost an apart-hotel as you have a kitchen and laundry facilities making it perfect for a stop off as part of

also wish the connected bar was open more days during our stay

it s not your typical hotel with a (lobby, gym, dining area, etc

i really liked having a kitchen and washer and dryer in the

from my check in and check out experience with the staff at the desk, to the staff in the bar and restaurant

the spa is amazing - housekeeping attended to our extra needs and the bikes were a great way to get

a negative, but would have loved if the roof top was open, and if the facilities had a bigger gym, with saunas

the bar and restaurant seem like they were taken out of a movie

kids would have liked a pool!

breakfast was fantastic, and the access to laundry was welcome

daily room service was poor

pool gate

breakfast was wonderful

i really can't say enough about everyone from check in, to breakfast and happy hour personnel, maintenance and

also loved having access to laundry in our room

for me and husband to have our own room, and adult son to have him- and a shared living room, kitchen

- no laundry room

first room that was assigned to me smelled like wet laundry

no laundry facility is a con for us

there was no laundry to use to dry the bathe suits.

the gym is tiny and no laundry available

common area not lively, small bathrooms with little space, no 'normal' laundry service

laundry facilities

no microwave, no laundry services, limited cable (few channels, not even basic cable), complimentary bottled

size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my

laundry shoot inside the room was unlocked and an was an open hole down 7 floors

laundry facilities

rooftop bar and pool are awesome and quaint, small but adequate fitness center

the pool and the rooftop bar were very relaxing with good views of the

breakfast was excellent and sitting outside in the morning sun was a perfect start to your day

customer service bad food small rooms bad gym clothing stolen out of room poor mgt

property has pay laundry facilities on-site

the laundry facility only had 2 dryers and one was broken

also really big fat minus is about laundry room, that only two washing machines and two dryers

we wanted to purchase laundry detergent and they were out, we needed tto break a $20

in the room were excellent, breakfast was included, hot coffee available all day, guest laundry available if

the additional perks of nightly turn-down service, evening wine and horsd'oeuvres, full breakfast and coffee

breakfast was wonderful

concierge staff never returned our request for spa treatments after contacting them two times.

breakfast at circa 1886 was fantastic

complementary wine and hors'doeuvres every evening, coffee and danish in library and full breakfast in

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

a very functional destination. the excellent laundry was convenient after travelling for a week.

additionally, free use of laundry machines would have been nice

wifi was trash and the tv didn t have great service

location ,excellent included breakfast, room layout and very comfortable

room was spacious and nice. convenient downtown location. friendly staff. nice gym.

was only one small laundry facility, very small and with no quarters machine to change money to function the

very clean room, nice amenities like a laundry service, and they had a super helpful and accommodating staff

room was near the laundry room which made noise during some parts of the day, but not at night so it wasn't a

breakfast was great. location was good. gym was good and laundry room a useful facility.

but the fitness center is in one, the laundry in another, so you have to go down the elevator, across the lobby

, great shower, nice breakfast, laundry

cost of the laundry and the fact that the laundry consisted of only 2 machines

food kitchen staff lacked a customer service mindset and made me feel like a burden instead of an

not enough parking

staff in kitchen seemed a little distracted

the room was comfortable and there were guest laundry rooms(a bonus for us) there was a good variety of foods

furthermore, the laundry facility was closed due to renovation without notification

we were given a room opposite their in-house laundry which runs 24/7 and can be heard through the door

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

location was very convenient, and i liked that they had a laundry room

shuttle bus to town centre, laundry room was useful

on site laundry

went to pool to see view but there wasn't one because fence was to high

no wifi, unhelpful staff. noisy throughout the night

breakfast was a bit expensive for what was included and the gym could have a couple more machines

the shuttle was shut down to charleston . the gym was crumby .

had a wonderful stay and employees justin at the bar and jacqueline at the front desk were particularly helpful

the hot tub was out of order and there were no umbrellas by the pool for sun relief.

view and amenities (pool, hot tub, and the room size)

room service, limited hours and menu at cafe

no laundry was done

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

our room on the second floor was located above the laundry room

wifi didn t

perfect location! free parking, clean, modern and the free breakfast was great!

no laundry bags

the laundry area was tiny and the wifi was not free

didn't feel clean being there with kids

room service after 10pm

it was very difficult getting our kids bathed with no tub

didn't like the fact that although there was a laundry room, there was no detergent available for sale on the

laundry room out of order the entire time i was there

paying with credit card in the laundry room and having one washer and dryer only.

asked a worker about laundry service and got a very snippy response

at breakfast were extremely rude and unhelpful the dryer was not working in laundry, one of the elevators was

friendly front staff, great gym and laundry room

room size was comfortable for a 1 night stay for our family of 3 adults and 2 kids (9 and 13 years old)

location was wonderful!! short drive to a parking garage in charleston

my kids enjoyed looking at all the boats

liked the living area with sofa, tv, kitchenette and desk

laundry available downstairs also really helped

room was clean and nicely appointed. laundry facilities were an added bonus.

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

that room service was only available during open hours of the restaurant

there were also no umbrellas at the pool

swimming pool very quiet and clean guest laundry

the one bedroom unit with kitchen was spacious, clean, well appointed and comfortable

decent gym on property and extremely clean everywhere in and out of the building

mosquitos & lack of parking.

parking is nonexistent if you return late

bragged about a breakfast that was cold & picked over, a laundry that was out of order, a shuttle that only runs

no laundry bags no cushions on patio

the bath products smelled like sprite- kind of cheap smelling. no laundry bag that i could find.

laundry room available

free laundry was great

no laundry facility

they should have never been put into rotation and i blame the laundry service workers, however the front desk

would ve been nice if they had laundry, microwave and a gym at the hotel

problem with the facility is that it seems the cleaning staff used pure bleach to clean and do laundry

nice locatiin. great lounge staff. easy access to room from parking.