furthermore, i alsk requested a non-smoking room but immediately upon entering the room i was greeted by the

hit our car in the parking lot in the middle of the night and tore our bumper off

highly dislike: being put in a smoking room when i reserved a non-smoking, seeing dead roaches smashed on the

i didn't like the fact that you can hear all the activities that was going on in the parking lot

the parking

the wifi was not working

the breakfast wasn t good at all

racoons were all in trash which is natural, but the pool was not functioning and the property wasn't maintained

smells nasty , pool was disgusting and rooms weren t clean at all

no pool are breakfast

then on friday when i asked about the laundry facilities, i was given the code, bit had no idea where they were

were dried stains of red fluid on the walls and the non smoking room smelled like cigar smoke

no hot breakfast

is bad, illegal drug use in parking lot, from other hotel guests, and surrounding area

the breakfast provided was okay, i admit i was hoping for a little more choice other

washer and dryer yet they do not have quarters to give thepeople that stay there to do their laundry nor any

- parking for box-trucks was inconvenient (had to park along the fire lane curb) but thankfully

parking

no breakfast provided. ud83dude22

very tight on the parking spaces.

bath towel, no cups for coffee or water, doubtful group of teens hanging around lobby, dirty laundry on counter

laundry doesnt work, coffee mashines in room dont have filters, they put everything to make coffe,

breakfast was prepared nicely, staff was great. my favorite part was the pool and hot tub.

great customer service and the kids enjoyed the indoor pool

jacuzzi, pool, and breakfast.

they only had that type of laundry and drying facility one option that was it but overall the facility is very

laundry facility was down

updated decor, decent breakfast.

not all breakfast foods were not available.

breakfast was great and front desk lachar was awesome.

the pool,beds,desk,tv & the piano

very nice and friendly staff made me feel very welcome very accommodating pool and jacuzzi

room cleaned smelled good pool

pool needed some work

had become more strong and when i went in the room the tv and the phone is not working and the wifi sucks and

laundry facility for guess there was only one washer one dryer outside so anybody can just walk up

wifi was the worst i have ever experienced

continental breakfast

i liked the easy parking

hotel offers breakfast

pool looks no to clean, water is cloudy. laundry room was out of service.

no laundry facility.

the pictures said it had a laundry facility onsite there was not one!

t toh6e tv wasn't smart and a pool was not indoors

staff was friendly, good size room, clean. had small pool, hot tub and simple gym

don't know who does the laundry to keep your linens that white but they need a raise and a huge bonus

the laundry area wasn't to pleasant.

the parking was convenient and wi-fi worked well

there was a young man working around the complex doing upkeep, parking lot looked to be kept clean and debris

i didn t like anything but the fact that my room was by the pool.

the cleanliness the free breakfast lol the laundry area everything was clean and neat

neighbors were partying at the pool

the beautiful view of the pool

the pool

the pool. being closed

staff member came to me while i washing my laundry and told me the secondary side exits were not to be used by

no laundry as listed and the pool is closed permanently

texas shape waffles, costs of laundry use, very good location, easy access, low prices

all the kids that was on floor 3 hanging out and be loud

i don t know if it was because it was a smoking room or not

beds were great . breakfast was great

the pool was under maintenance and the gym was small and they were short on towels.

room was spacious and breakfast was full service (waffles, egg, sausage, etc

the parking lot felt tight for a top hotel chain

free wifi was a joke

staff was very friendly rooms were very clean and updated. free 24 hour laundry and cdl discount

quiet, free laundry, free gym, friendly staff, spacious suite with everything we needed for cooking meals with

free laundry room, just have to pay for your soap

i loves the clean spacious rooms with free laundry services.

was nice size, full-size frig, gym, newer and modern room furnishings, clean towels, and the laundry was usually

wish they had a laundry facility

the parking is limited other than that everything is great. i don't have any other complaints.

pet friendly.

great price location and pet friendly

no coffeemachine in rooms, refrigerator didn t close properly, scary individuals around area/ parking lot

they had good wifi and dish network tv.

on the couch and cigarette burn holes in the bed spread, even though it was supposed to be a non smoking room

wifi was free but slow and often stopped working

room smelled like weed even though it said it was a non smoking room, the sheets weren t fully clean

breakfast even though i asked for a smoking room my room smells like wet mildew and and a strong smell of

laundry only on one floor.

breakfast options did not include waffles or pancakes.

well, free breakfast..had pool, gym .overall good experience

i was able to have late check out due to my delayed flight.

we asked extra bedding stuff - the lady was very nove but apologized they had no one from the room service

restaurant / bar was pretty noisy on saturday night.

tram shuttle to terminals

the room service was fast and the burger was excellent - and we liked that we could login and watch

to airport, shuttle stop to airport at lower level

to find out how to get from airport to hotel and then from hotel back to airport to catch our shuttle for our

our room was nice and i like the laundry room

breakfast should run till 10.

breakfast was one of the best breakfasts i have had

the pool is nice and relaxing

the breakfast is really a plus because we don't have to rush

breakfast is always good. rooms are clean and gym is functional

need more lights in the parking lot

breakfast and wonderful staff

the parking was full due a party. i had to park the car in the near fastfood parking.

great shuttle service

thought it was really great that you provided amenities like laundry and kitchens, this is super helpful to

shower curtain-like blankets, no onsite laundry, minimal breakfast served/can t bring food in

laundry and drying machine worked fine but look

close to the gym

pool and jacuzzi was closed.

no water provided in the room, and no laundry service

nice pool, gym, and laundry room

it would have been nice to have a bag to put dirty laundry in

the breakfast was not bad at all, lots of choices

friendly helpful staff, clean, pool, hot breakfast, large room, natural light in room, reliable wifi to conduct

we asked the front desk for more towels and an extra laundry bag she told us that s not a me thing you need

location, room itself, room service and breakfast all amazing, staff too!

parking lot was completely full by the time i checked in.

room service was awesome

came back to my room around midnight and there was no parking spots nowhere available

hotels decor, they offer a clean pool, workout area, bar and dining and 24 hour access to both a laundry and

wifi printer

location, great staff, comfortable room, lots of parking

was great - check in easy - parking good - wifi good and tv remote was nice and not complex clean bathroom and

staff was super friendly, the room felt like it was cleaned properly, my kids absolutely loved their stay

clean lady didn't put the paper sheet for laundry in the room, had to remind her and she forgot the very next

size and location of the pool

the pool, lake with a waterfall, drinks at the bar, staff is great, breakfast is amazing, just very

the staff, breakfast, pool, the bed, the room, everything but the evening menu.

for room service the second day no one came

loved the fact that they were close to the freeway, had laundry facilities on hand, and a work out room

laundry facilities on-site were a big plus, and the location was great close to restaurants, and

i liked having the option to a kitchen, laundry onsite and the price

provide today, he was very patient with my daughter and myself when we asked for change for the laundry mat and

laundry facilities were fine and plenty of room for parking

no cameras in the parking lot.

that there was no breakfast service and even though the sign in the elevator said the bar opened at 5- there

clean and ample parking.

have breakfast and open the bar as you advertise

was treated well by staff loved my room great outside sitting area along with fitness room

the breakfast was nice, included fresh berries & grapes as well as hot & continental items

need to bring variation in their breakfast, every day its a repeat

breakfast was excellent. the oats and quiche were very nice. everything was very good

breakfast was just ok

kitchen was dirty. stove was broken. toilet ran constantly. pipes in the walls were very noisy .

location near my daughters gymnastics comp at world champion center

breakfast was plentiful, staff was helpful, welcoming, beds were comfy, room was spacious, the

there is a basketball court and pool, which my kids loved

appearance, cleaness, price the breakfast was all just right

parking is very easy

laundry room for longer

onsite laundry area

the hotel has the amenities i needed, including a good bed, laundry, restaurant bar, and good wi-fi to make my

the laundry amenities and business/computer areas are very accommodating

the dryer in the laundry was broken.

laundry facilites out of order

room had strong odour of laundry detergent.

parking

lack of protein in breakfast

a non-smoking room

so i couldn't get a shower the restaurant was open but there were not room service

the breakfast was great! it was a pleasant stay. the hotel shuttle was a lifesaver.

the breakfast was not complementary

the quality of the amenities, the spaciousness of everything, a swimming pool and the staff

location & staff great great service from airport shuttle bus

they smoke to much and everything is not workings like the elevator kitchen laundry's

had to hook up to phone wifi to watch tv

the hotel is not open. empty. no cars in the parking lot. no one at the front desk.

as soon as i entered the property was run down, the staff hated being there, wifi didn't work, i attempted to

all the cars in the parking lot looked like they'd come from a repossession lot

airport shuttle staff very nice

shuttle to airport and parking there is a plus

close to iah airport. excellent hot breakfast. nice room.

proximity to iah + shuttle and free parking

i would quickly add, i have never had pets with me in a hotel period

breakfast was a little repetitive.

the delicious breakfast buffet was excellent

very ,clean, breakfast ,was great

great customer service, very nice staff, facilities, room brand new, breakfast was great!

the pool was very very dirty

the amenities were nice the swimming pool is clean and the fitness center was also

didn t like the option of requesting for room service

not the greatest room service.

the location is great the bar in the middle of lobby friendly staff

really nice hotel. good location in north houston. great bar and restaurant. no complaints.

the bar and outside seating area

out at the parking lot and stop people for not using their blinkers on a deserted street lol the pool was cloudy

huge rooms, very nice interior, free parking, nice breakfast

only concern was that the pool was not clean; there was a ball of hair at the bottom of the pool,dead bugs and

i liked all the amenities including pool side service. i loved that it was pet friendly also.

extra pillows not available. laundry room wasn't open.

wifi, microwave

wish they provided better breakfast like eggo waffles and jimmy dean pan sausage toast etc

very clean and well maintained,parking lot well lit.

place to stay wish more breakfast detail bacon eggs sausage grits toast pancake biscuit they make a lot of money

about the 24/7 guest laundry being on the 1st floor

my family was still sleeping understaffed - only one person managing the desk and trying to do laundry when we

beautiful room. the gym is wonderful. there are dumbbells of all weights.

would love for the airport shuttle to run longer, but it was okay

great pool in nice room

guest laundry (coins)

didn't like that i was charged extra because i booked online. their parking lot is small.

breakfast could be better. it is not as good as other hotels in the same price range.

wife was irritated and kids were upset and none of us had the rest we expected to have after a long drainful

lights were out in the parking lot.

on top of that the laundry service damages my dress and i still did not get any

the pool was fun for the kids. the buffet and menu food was very good.

room was exelent, love the jacuci... and swiming pool and the gym...

the room was small the gym smelled like mildew the pool was too small

professional, friendly, and helpful staff excellent room service.

however, the towels in ththe bathroom were damp (either from use or not being properly dried post-laundry), the

the laundry was open, so he arranged for us to do ours at the nearby home2suites, part of the same

very good breakfast

breakfast was warm and had variety

rooms were spacious and they had breakfast early and everything is very clean

laundry facility good

it had laundry facility and gym.

two microwaves in the laundry room

microwave and laundry in the hotel is always a plus

amenities, including complimentary shuttle service and business cent

the pool was nice

it was clean, 4 pillows, pool was nice, lobby was clean.

needs better parking...more parking...and more secure parking.

did not use the pool, but nicely done

all services, wifi no working in my room during i live 16 nights there.

for the rate, there isn't any refrigerator and safe box. and no laundry room too!

despite the hotel not having a laundry

on the way to airport my cpap machine fell fromm the schuttle i put a suit for 24 hour laundry and it was not

no laundry facilities

there was no facilities for doing laundry

while here i had to do laundry, ugh

was great for us with 5 kids

the pool is outside and not heated so we were unable to swim.

shuttle service.

didn't get to enjoy the outdoor pool because of a thunderstorm

there was no laundry at the place, we had to drive to a public laundry

there was no laundry room, so we had to drive to a public laundry, there was no breakfast served

the laundry room was closed due to a broken machine

didn't like the fact that i got a smoking room when i asked for non-smoking

bed was very uncomfortable and it wasn t clean and also asked for a non smoking room and it smelled like

the lounge area bar and the fact that there was a small laundry facility was very helpful!

it didn t have a pool

ordered an old fashioned drink at the bar and was given a regular cherry instead of the

didn't notice when booking that they didn't have a pool, but it was so late and our room was so beautiful that

drinks in bar quite pricey!

the hall ways and stairs smelled like cigarettes. and the breakfast was horrible.

breakfast was stocked and delicious

it was a disputed smoking fine

location and smoking rooms

it offered breakfast

a better breakfast

no breakfast

breakfast was very poor, just coffee, orange juice and cereal.

breakfast was very poor coffee is not good! they need fruits or yogurt for there customers

constant early morning call to remind you of check out and the older guy stands around in the parking lot while

i also wish the laundry facility was open

has laundry and we used the spa and pool

guest laundry is not working and breakfast not good enough and driver that takes yoy to the airport was

in laundry wasn't working

guest laundry was broken down

the restaurant and bar are closed major boomer

the fire alarms come on while we were sleeping because some kids set it off on purpose!

the gym was big and the pool was nice

didn t like the fact that the pool wasn t heated & that the breakfast didn t have too many options even

room service was not available yet. need a better access rode.

pool closed, fitness center closed, laundry broken and disgusting

pool closed, fitness center closed, laundry broken and disgusting

nice, clean, and loved the pool

that noise at the pool after 10. and it was all small unattended children w no lifeguard.

then instead of switching me to another room where i had 2 kids, he put us in a 1 bedroom with 1 bed

is from like 7-10 and it s free and plentiful huge decent typical variety, on-site pool , gym , laundry,

we made good use of the guest laundry too

needed to ask questions about the laundry service and he wouldn t get off of his personal phone nor was he

i especially liked that they had a laundry room, and the staff gave me coins to help operate it

the rooms were nice and they had a laundry room

very comfortable bed and we liked the grab and go breakfast

no breakfast

don't understand what the point of a hotel room with a kitchen is if it doesn't have the implements (pots, dishes

beds were comfortable and great to have a kitchen to cook in.

no breakfast and no airport shuttle

they lock the laundry room at night so you can't do your laundry

freezer needed defrosting. lost wifi signal twice.

the room was quite nice i'm so was the pet policy... location perfect

room exceeded our expectations for cleanliness, and our request for a nonsmoking room as far from smoking areas

it was clean,room,parking lot and all

parking

the hotel has a kitchen area where you can cook your own food

very good continental breakfast lots of space in the room close to the airport

t check in until 3 which was understandable but front desk said that we could hang by the pool while we waited

breakfast lady was very kind and helpful, front desk assisted with a late checkout and the room was

the free shuttle service, the early check in option (for $40 extra) and the closeness to houston was very good

there wasn't any breakfast when we got up, but no worries we were leaving early

great service, free airport shuttle, big rooms,

pool is also open

breakfast could have been a little better, very basic - 2 types of juice, 2 types of bread, waffles

having a guest laundry room was a welcome bonus after travelling for many weeks

a guest self-service laundry in addition to the usual hotel service

room service was very nice! food was really good.

more than 5 times, i was waiting for over an hour and ended up ordering a uber for 3 adults, 3 kids and 6

kids burger was big

laundry room was full most of the time and one washing machine was broken-down

free laundry, free parking, the location and the cost

i would like a chair in the laundry room.

) from monday to wednesday, free laundry machines, great management and staff and the hotel gym was always clean

nothing stolen but i was out $450 for new windows pet friendly

would like to see a laundry facility and breakfast

shirtless strangers (appearing intoxicated or high on drugs) walkiing arounnd parking lot begging for money

tv doesn t work wifi sucks very ghetto should be a 1 star hotel i will never stay here again

dirty furniture, poor quality mattress, no conditioner, no breakfast or phones, smoking just outside my door

pool closed.

monday morning i wanted to do a load of laundry but the washer didn t work

they had laundry that allowed for card use

didn't use the fitness room but looked nice; the laundry room was clean and handy

i informed the ladies in the breakfast room kitchen about the accident and asked for a towel for clean up

got to breakfast 9:30 would not make more gravy

the guest laundry took quarters but they can t give them to you

2 weeks i found signs in my home and am now spending 5x what the room cost on fumigation and laundry

laundry out of chances, hard to get change to use the laundry

the airport shuttle. the guest laundry.

i have had others business like the airlines and car parking co

room was next to the laundry room

kids running halls playing at 10:40 pm both nights. ball teams in town.

pool kind of small. a few kids in there and they pretty much owned it. minor complaint though

excellent beds and the best breakfast deal out there

there was some little kids above me and they kept running across the floor

my room was large with aircon, microwave, quiet refrigerator, tv and very decent speedy wifi

close to the airport, comfortable bed and good breakfast.

having a pool to cool off in

there were not enough yogurt for breakfast.

they offered us breakfast which was very good

breakfast could have used more fruit, protein.

staff were very friendly, but didn't understand that 'shuttle' meant you needed to phone from

service shuttle on time same for wake up call

breakfast was available even this was mentioned at booking

airport shuttle on call 24/7

quarters for laundry machine - no powder for washing machine - no soap in bathroom just fiddly little container

limited laundry service.

laundry out of service

lots of kids runningthru the halls

clean, staff nice pool was great

overnight airport layovers from staff readily accommodating early check in, to easy access 24h laundry room,

breakfast was healthy and buffet style east.

wished for a 24 hour shuttle, took me forever to find an uber who wanted to take the short ride

breakfast choices were a little limited.

parking lot security

no guest laundry, no change for vending machine, no atm, staff less than helpful.

laundry facilities weren't working and pool was shut down

dryer didn't work took 10$ to do one load of laundry. remodeling so it looked like it was trashy

no dirty laundry bag

breakfast was great

there is laundry facilities as well so another big plus as you can wash and dry clothes before returning

laundry wasn t working so they let us use the hotel next door! no problem

variety options for breakfast

parking is horrible, this hotel shares a parking lot with another hotel we had to park in the way

all good + shuttle to the airport combeniant exelent service

it had laundry, a gym, seating luxury area and free coffee.

24hr airport shuttle

is located close to iah with free shuttle service

there is a sonic and waffle house in the parking lo

breakfast

free self laundry

when i was in the gym there was a constant stream of staff going back and forth to the laundry room

the kitchen had all the basics to make a meal

there is security all nite making sure the parking lot is secure the lobby the waiting areas the pool they even

very clean. great amenities in the room. very nice hot breakfast.

the laundry facilities don t work and the room smell like it was burning

we were beside the laundry room and someone was doing laundry until 1am, with some loud metal clunking in the

close to the airport. nice size unit and free use of laundry.

it had a free laundry, close to the airport and has a 24 hr, airport shuttle.

no laundry room for guest

laundry available on each

i used the laundry to wash my son s basketball uniform and the laundry room was even spotless

things were missing from breakfast and gym

i like that i had access to any door entrance and lot of space for parking

the pool was a little dirty. wasn't much parking space.

i used the laundry room and it was good enough for the job

was no breakfast provided, no laundry facilities available, the gym was closed and the front desk clerk at night

they have coin machine laundry which is nice during travel

could of had a book about close restaurants, and a bag for dirty laundry

had to go somewhere else to do laundry

he was folding laundry when we came in and welcomed us and checked us in

laundry area was clean

we like comfort bed, pool, breakfast, basically, everything!!!

staff that i checked in with gave me no information about wifi no breakfast nor anything about the business

parking was also readily available

breakfast! cleanliness!!

breakfast was great

the room was clean. the facility seemed clean and sanitize. safe parking lot.

the breakfast was amazing

the kids really enjoyed the breakfast choices .. that was really a plus

shuttle to airport

the location was convenient to the airport, and the airport shuttle was great

(wish i had used the pool)

airport hotel nuisances too close to highway to enjoy the pool, too much air pollution

staff from the people at the front desk to the shuttle drivers, everyone was friendly and

shoddy laundry but economical.

laundry room

clean room, breakfast, laundry machines are pretty new, bar, pool.

there were piles of laundry in the hallway on arrival and still there next morning 3

didn t like the pool area was closed for smokers to sit and smoke by the pool.