wifi slow

love this place. love the kitchen

the room is deicidee in three sections: kitchennet, bedroom and resting section plus the large bathroom

good stay for the price it like a mini apartment full stove kitchen

were no pots, pans, plates, or utensils in the kitchen

make sure you bring laundry detergent so you can wash your own towels in the laundry room there

also, we came for the laundry facilities as well, the card machines were terrible to use, and the door to the

i like the fact that the kitchen was equipped with cutlery pots and pans a laundry basket and dishes i thought

on site laundry room

was conveniently located and had needed amenities (laundry , gym, and vending machines)

free self laundry

when i was in the gym there was a constant stream of staff going back and forth to the laundry room

the pool was clean & nice as well

breakfast finished already 9:30 and then the staff seemed to take over the breakfast

very clean. great amenities in the room. very nice hot breakfast.

the laundry mat was not working

the laundry facilities don t work and the room smell like it was burning

there was no hot or fresh breakfast selection (not even a banana or juice) the laundry room was on a higher

close to the airport. nice size unit and free use of laundry.

we were beside the laundry room and someone was doing laundry until 1am, with some loud metal clunking in the

the free shuttle service was very efficient and without any problems

parking can be somewhat limited on weekends but you can park in the overflow area located on the

bedding smelled and looked clean. bed was comfy. tv worked great. free wifi worked

great service, free airport shuttle, big rooms,

airport parking and shittle

everything was perfect. we didn't get to use the pool because we arrived after 10:00pm.

room, pool, staff

was stained the shower had black mold and hair in the drain it was an awful experience for my kids the breakfast

was amazing the staff the location was just great there breakfast was so delicious i had a little of everything

our stay was excellent for both parents and the kids

it had laundry, a gym, seating luxury area and free coffee.

shuttle service is provided by a contract company

the timing of the shuttle

the breakfast was excellent too

it had laundry, a gym, seating luxury area and free coffee.

they lock the laundry room at night so you can't do your laundry

the guests were smoking . no available towels. refrigerator had to changed out.

asked for a smoking room

a no smoking place but smelled like it was smoked in

parking was difficult and requested towels and never got them!

the breakfast is literally toast and whatever piece of fruit they have available

liked that they had a shuttle, but it was a bit disorganized

good location and quick airport shuttle service

the wifi signal was extremely weak.

we were able to print boarding passes and they have free 24 shuttle to airport

there was no laundry at the place, we had to drive to a public laundry

the laundry room was closed due to a broken machine

there was no laundry room, so we had to drive to a public laundry, there was no breakfast served

price accommodations and parking

bed was very uncomfortable and it wasn t clean and also asked for a non smoking room and it smelled like

laundry sucks

i had to take the sheets to the laundry room to get clean ones having a lot of personnel working there

the laundry machine was not working

everything was good , only wish the laundry machine was working.

bar and that the bar is the only thing the owners worried about, instead of ridding the place with

very ,clean, breakfast ,was great

breakfast was included, i wish we had a full stay to enjoy the facilities

the pool was very very dirty

easy parking

breakfast was a little repetitive.

laundry available on each

i used the laundry to wash my son s basketball uniform and the laundry room was even spotless

the pool was a little dirty. wasn't much parking space.

good breakfast! very clean and very nice nd helpful staff!

water standing in parking lot, but then again it is houston

i did not stay for breakfast. with covid i didn't know what they were serving.

limited breakfast items

fitness center could certainly use an accessible threadmill with braille labels and voice output to

love the indoor pool it was awesome for the kids

i was not a fan of the breakfast but i have issues with food. my kids enjoyed it.

he was folding laundry when we came in and welcomed us and checked us in

laundry area was clean

we like comfort bed, pool, breakfast, basically, everything!!!

they kept saying over and over how much they liked the hotel, pool and breakfast

thefts from parking lot

great breakfast. lovely staff. close to the airport.

and clean property, close to the airport, the shuttle to the airport is available, the gym has appropriate

to bush airport, complementary shuttle from the airport to the motel, very clean, good price, friendly staff

front desk warned us about cars being stolen in the parking lot

it is near the airport, clean room, free parking, free breakfast, nice staff.

also i would suggest more choices at the breakfast buffet

the breakfast was great! it was a pleasant stay. the hotel shuttle was a lifesaver.

pool and bar

there was no room service available for dinner so we ended up walking to burger king since we didn t have a

a restaurant being there and the nice outdoor seating area by it and the pool

there was only one laundry room with two washers and dryers

the age and the openness of the service areas like the laundry room for the guests to see

the hotel has the amenities i needed, including a good bed, laundry, restaurant bar, and good wi-fi to make my

onsite laundry area

they seem to always have their laundry room and supply room doors open in plain view.

also had a really strong order in the room like dirty laundry definitely didn t smell like cleaning supplies

the laundry was a reasonable price, the room was spacious and everything was clean

i didn't call down to the receptionist, because i brung my laptop, but the wifi wasn't all that great

of the property the staff was very friendly the safety of the building and the complimentary breakfast was

is still new, the gym equipment was a little on the sparse side

the parking lot was very well lit and the beds were comfortable and the room was clean

the parking lot is a bit snug, but it was fine.

the hotel is only about 10 minutes away from the international airport, and has lots of parking

small parking lot for a full size pickup plus the coffee machine didn't work

lots of parking space and the area is clean

i also really like the layout of the room and it had a kitchen in our room

laundry service is not free

laundry available

in room, close to iah, comfortable bed, very spacious, refrigerator $ microwave, alarm clock and laundry

i move rooms twice, that they don t change bed sheets daily, and that they let cats in there laundry room my

- good wifi - helpfull staff

room got a third story room on the other side of the hotel from the pool they advertised guest laundry was it

no laundry on third floor. no issue since there s one on second floor, but take down the sign!

i have done laundry at hilton and it was cheaper

added bonus was we didn't have to pay a pet fee because my husband is a disabled veteran

only thing i didn't like was the pool wasn't clean

everything was perfect staff, suite, breakfast, pool , free laundry and location

excellent amenities free laundry

bigger trashcans in the room would have been great and maybe a large one for the kitchen?

pool was good for my grandkids

we wasn t expecting a room so big, breakfast was awesome awesome awesome, the lady had excellent customer

wifi instruction was not given

we asked for room service and all she did was brought in towels she didn t even clean the my room

the free wifi was a bit unreliable and the provided washer and dryer were out of service

the kitchen microwave oven did not work

for me was they weren't serving a full breakfast all you could get was cold out of them's

was super clean, had great ac which is most important to my husband, spacious restroom, and great breakfast

pool

very good breakfast - good coffee, fruit, very good scrambled eggs

good breakfast.comfy beds.

the parking situation was a bit cluttered and though the staff was

smoking room

location was good, and secure parking lot with good lighting

great parking and was very clean

i don't like that is not pet friendly

a full breakfast to compensate for not having some of the other amenities

wifi and tv stop working my last day of my stay which sucked because i had bad service in the

parking lot is not designed for full sized pickup trucks, one end will stick out in the driveway

it has plenty of parking and clean rooms

parking lots are well lite.

the pool was a little dirty.

breakfast

the breakfast was great, it was replenished frequently, and tasted great

could use better lighting outside in the parking lot.

breakfast was good considering all the covid restrictions

loved the free coffee and laundry facilities

also love that it has pool and exercise room and laundry machines to wash as you need

the pool was not ready for use

was not told there was a pet charge, not in advertisement, not on reservation, until check in

and who charges for wifi anyway

i always enjoy staying at this location. my kids and wife loves the pool and hot tub.

v i think was going out because the people on the screen was green and the pool was like really salty but other

not enough parking

wide selection of breakfast items and the indoor pool since the weather was bad

indoor pool

enjoyed breakfast & took advantage of light meal few times

they had excellent options for breakfast and the room we ate in was beautiful.

very central to kingwood. clean. great breakfast buffet

comfortable and easy to get in and out. breakfast was great.

the small but very adequate kitchen. the bed was very comfortable.

the pet relief area was overgrown!!

great location, good lighting in the parking lot, clean room amd good breakfast.

the kitchen attendant was kind enough to get us yogurt from the back

couldn t open the pool gate

clean and pet friendly. loving the new management!!!

tram shuttle to terminals

limited gym

to airport, shuttle stop to airport at lower level

also a outdoor swimming pool,great asset as the weather was very hot

great rooms, nice facilities (pool, gym, restaurant/bar), nice people

balcony, pool, microwave and fridge

pool is awful

my only issue was the wifi wasn t really good, but my stay overall was great!

coffee bar souls stay open later

love the union kitchen and the draft - fabulous food

the lounge area bar and the fact that there was a small laundry facility was very helpful!

a facility using wifi in the airport and whatsapp should be an option

wish the bar was open longer.

the general manager to the bar tender to the shuttle driver, every one was a true customer experience focused

the rooms were clean and everything is well kept. the gym was nice too.

while here i had to do laundry, ugh

were exhausted from flying almost 24hrs when we called the hotel to check if we can do early check in

staff was amazing, friendly and helpful. room clean and well stocked, breakfast good

breakfast was horrible no cereal for the kids

breakfast, gym, the room

despite the hotel not having a laundry

for the rate, there isn't any refrigerator and safe box. and no laundry room too!

there was no facilities for doing laundry

on the way to airport my cpap machine fell fromm the schuttle i put a suit for 24 hour laundry and it was not

no laundry facilities

laundry out of service

limited laundry service.

quarters for laundry machine - no powder for washing machine - no soap in bathroom just fiddly little container

30 min for the shuttle and by the time we got to the hotel there was nowhere family friendly to eat (10pm)

convenient for the airport, free regular shuttle, we ate in the bar two nights running and confirm the food and

having a guest laundry room was a welcome bonus after travelling for many weeks

a guest self-service laundry in addition to the usual hotel service

swimming pool with towels to use

i arrived at the hotel around midnight with my 2 kids after a long flight from miami plus traveling as single

the shuttle was easy to take to and from the airport as it made trips every 30 minutes and the

2 weeks i found signs in my home and am now spending 5x what the room cost on fumigation and laundry

laundry out of chances, hard to get change to use the laundry

the guest laundry took quarters but they can t give them to you

the airport shuttle. the guest laundry.

walls are like thin paper and had neighbor let his kids be loud until 1am in the morning

room, close to airport, shuttle and laundry services

no laundry area

they have coin machine laundry which is nice during travel

was no breakfast provided, no laundry facilities available, the gym was closed and the front desk clerk at night

because they had laundry facilities unfortunately takes quarters and no change was available at front desk

overnight airport layovers from staff readily accommodating early check in, to easy access 24h laundry room,

breakfast choices were a little limited.

breakfast was exactly as described - fresh bagels, a good selection of spreads, cereal and fruit as

was told a shuttle would pick me up at the airport, but after waiting too long, i called back and was told the

cleanliness, comfortable beds and shuttle.

very good service in the restaurant and shuttle bus driver was very nice.

swimming pool was not working, very disappointing

enjoyed late check out time

my only complaint would be that the restaurant and bar were rather small.

(wish i had used the pool)

there is laundry facilities as well so another big plus as you can wash and dry clothes before returning

laundry wasn t working so they let us use the hotel next door! no problem

luxury. free breakfast cleanliness

the pool is very small but the kids enjoyed

rooms and bed were comfy... breakfast great staff is super friendly

shoddy laundry but economical.

there were piles of laundry in the hallway on arrival and still there next morning 3

laundry room

clean room, breakfast, laundry machines are pretty new, bar, pool.

weights in the gym were pretty decent, but none of the cardio equipment worked

laundry facilities weren't working and pool was shut down

no guest laundry, no change for vending machine, no atm, staff less than helpful.

no dirty laundry bag

dryer didn't work took 10$ to do one load of laundry. remodeling so it looked like it was trashy

great shuttle bus service.

pool

kids were unable to shut

gym looks unused with high quality equipment

amenities advertised were not available. the room and pool were both filthy and unkept.

pet friendly

the wifi was also excellent

pool and breakfast plus good security in parking lot

love the location of where the hotel is at located, the pool was also very lovely, and i was greeted so nicely

kids running up and down the halls at 2 am

it had a snack and toiletries/laundry items room that you could purchase from or charge to room

room is spacious and clean all equipment works, big tv i stayed on the first floor room 142 /laundry sel service

it is located opposite the guest laundry, which has no door or sound insulation, so i had to put up with noisy

i asked for laundry detergent to wash my clothes after i changed rooms and they stated they ran out

close to the airport. beds were nice and comfy. room service was good.

purchased laundry detergent for whatever that cost was, then tried to use the washing machine

directly outside laundry room, noise throughout the day, despite mentioning this the 1st day, the staff did not

everything was perfect only thing was there was a bunch of kids that ran around late at night i belive they were

breakfast was excellent too

onsite pool.

facilities where open long hours and the 24/7 gym and laundry came in handy

big tv scree, wifi is excellent

also they were pleased with the gym and strict no smoking policy

wifi was not working for the first day!

breakfast was delicious! everything was well presented and very clean!

room had strong odour of laundry detergent.

laundry facilites out of order

breakfast basic but all we needed

was cancelled roads were icy but shuttle driver came got a group of us stopped at convenience store on way to

was more than i expected, excellent service and simple but plenty to eat for breakfast; the airport shuttle was

they had laundry that allowed for card use

monday morning i wanted to do a load of laundry but the washer didn t work

didn't use the fitness room but looked nice; the laundry room was clean and handy

gym

pool needed attention but we didn't have any attention on utilizing it , but i noticed it from my

) from monday to wednesday, free laundry machines, great management and staff and the hotel gym was always clean

i would like a chair in the laundry room.

free laundry, free parking, the location and the cost

laundry room was full most of the time and one washing machine was broken-down

was sufficient parking with multiple accesible entrances

no breakfast

no breakfast and no airport shuttle

beds were comfortable and great to have a kitchen to cook in.

it needs to serve breakfast

room was damaged the dishwasher was dirty , i saw one roach in the closet i did not like that the pool was closed

free shuttle departs every hour and it's a 15 minute ride

the bar nor restaurant was open but the pool was

the bar nor restaurant was open but the pool was

gym, room was nice and the bed was so comfy good size shower good amount of space for bags in the

lack of airport shuttle and lack of restaurant these features were advised on the website.

wanted to do laundry when i was there and wasn't

laundry services did not work

in laundry wasn't working

guest laundry is not working and breakfast not good enough and driver that takes yoy to the airport was

i also wish the laundry facility was open

super clean, great staff, and a good breakfast.

the hotel has a kitchen area where you can cook your own food

the breakfast was delicious

friendly service and great breakfast options

good location. was not able to try breakfast.

oh and the washer and dryer in the guest laundry room suck

rooms were also smoking rooms the room smelled of smoke and musty

pet rooms were also smoking rooms the room smelled of smoke and musty

wifi does not work on some devices

is from like 7-10 and it s free and plentiful huge decent typical variety, on-site pool , gym , laundry,

laundry facilities coin operated

i especially liked that they had a laundry room, and the staff gave me coins to help operate it

needed to ask questions about the laundry service and he wouldn t get off of his personal phone nor was he

the rooms were nice and they had a laundry room

cleanneless and breakfast top!

wifi was horrible. staff not helpful at all and some rude.

i liked best is the pool.

room was disgusting and i had no idea i had booked a smoking room

i would have enjoyed a better breakfast.

the pool was open and it was clean .

office stinks parking sucks and the a.c. didn't blow cold

room service. any problem i had fix immediately

the other guests were in the parking lot and in their rooms partying and setting off fire works all night

noisy trucks in and out of parking lot late at night.

a better breakfast

no breakfast

not know about breakfast

breakfast was very poor, just coffee, orange juice and cereal.

breakfast was only a cinnamon role and orange juice and there was nothing but one store nearby.

hit our car in the parking lot in the middle of the night and tore our bumper off

highly dislike: being put in a smoking room when i reserved a non-smoking, seeing dead roaches smashed on the

furthermore, i alsk requested a non-smoking room but immediately upon entering the room i was greeted by the

i didn't like the fact that you can hear all the activities that was going on in the parking lot

the parking

the laundry was open, so he arranged for us to do ours at the nearby home2suites, part of the same

however, the towels in ththe bathroom were damp (either from use or not being properly dried post-laundry), the

very good breakfast

the staff is friendly and helpful, the bed is very comfy, and the complimentary breakfast is well beyond

the pool was

my family was still sleeping understaffed - only one person managing the desk and trying to do laundry when we

about the 24/7 guest laundry being on the 1st floor

kitchen has micro and

applied pet fee but the booking website informed that there is no pet fee for my stay

food, room , hotel appearance, tv channel options , mini kitchen, full fridge,

pool closed, fitness center closed, laundry broken and disgusting

pool closed, fitness center closed, laundry broken and disgusting

location to the airport. pet friendly.

plenty of parking room

i had too practically begged too get towels too bath with for my kids it was ridiculous

it had laundry facility and gym.

laundry facility good

two microwaves in the laundry room

microwave and laundry in the hotel is always a plus

was a very nice a had a very good staff an me an my wife both enjoyed room service as well as the hot tub area

on top of that the laundry service damages my dress and i still did not get any

pool and gym. good water pressure.

quiet. shuttle bus was clean and prompt.

at desk & bar were pleasant and helpful

room service was over-priced and food was terrible

very nice hotel. we were able to leave our car and take the shuttle to the airport.

bed and pool

i arrived the hotel has a very large front with bar and sitting area and starbucks available but they close at

the hotel offered an airport shuttle service, which actually ran as advertised

the pool is way to small and was expecting at hot tub

loved the fact that they were close to the freeway, had laundry facilities on hand, and a work out room

i liked having the option to a kitchen, laundry onsite and the price

laundry facilities were fine and plenty of room for parking

laundry facilities on-site were a big plus, and the location was great close to restaurants, and

provide today, he was very patient with my daughter and myself when we asked for change for the laundry mat and

clean new room had self serve laundry

staff wasn't friendly at all, and the 2 rooms they put us in one had bugs and the other had laundry under the

convenient location, laundry service was great

food for breakfast great one lady everyday working hard on that food and it's best for hotel so far beds so

hotel was noisy due to kids above us running around and the doors slamming for a couple of hours

we were there for a softball tournament and the washer and dryer were really old so we went to a laundry mat

that there's no laundry bag in closet

loved the breakfast and the staff.

the pool was to cold

the breakfast and room