was no wifi in the room

clean collection of modern cabins surrounding an excellent bar and restaurant at the very end of a long and

the food at the restaurant was delicious (breakfast - lunch - dinner), we would be coming back for sure

so helpful, making a lunchbox for us twice since we left to early for breakfast

one thing i didn't like is about their pets policy, where on their social media they indicate it's a pet friendly

they provided laundry service for an additional fee and it was done within an hour

they also provide really great conditioner which helped a lot with my sun-damaged hair :-) breakfast is a la

as a allergic person to a loooot of food ingredients they were also open and flexible with the breakfast

pet friendly and the staff was nice, really recommend it for pet owners who want to take a short

and specially the fact that it s pet friendly a truly immersive cloud forest experience, amazing for bird

nice breakfast, well prepared, beautiful view. very confortable, spectacular views.

the staff were lovely and we had a nice dinner and breakfast in the restaurant

good laundry service

host was very helpful and we were even offered a laundry service, which was welcome after a week on jungle trails

hosts were most kind and accommodating to us, helped us with laundry, heated up the pool, and served us a

hosts were most kind and accommodating to us, helped us with laundry, heated up the pool, and served us a

the hotel is super clean and the breakfast is

the wifi barely worked in our room and sometimes didn t at all

neighbourhood looks ok (no presence of the oldest profession around the casino)

breakfast was decent

breakfast

breakfast was very good and best part is the rate

good pool/ grounds tasty breakfast friendly staff

very good breakfast

very nice staff and nice bar to relaxe

the staff were helpful and friendly. the kitchen and dining room staff were excellent.

was right by pool and parking lot, which was noisy

noisy, two times without hot water, glasses dirty, swimming pool too cold and too far from the

clean and comfortable rooms. staff was excellent. delicious cooked to order breakfast.

drinks in bar also very well done

a sports club for footballers and facilities especially the pool area were a bit of a treck

the rooms are right next to the parking lot, which makes it easy to get settled in

good option for price paid. nice breakfast. great service at reception

no one contacted us to warn us that every thursday night they have a loud pool party that runs until 1:30 am

great breakfast included

the hotel itself has an onsite restaurant, pool, spa and gym

the hotel itself has an onsite restaurant, pool, spa and gym

the breakfast we had there was by far the best i had on any vacation

excellent service, great views from room, pool, and restaurant.

views, amazing pool, super comfortable room (great mattress), excellent food in the restaurant at at a reasonable

the food was super delicious, offering a wide variety of mouthwatering dishes for breakfast and dinner

eve and although promissed the evening before no breakfast for us the next morning because the kitchen was closed

and a late check out with no fee

the bed is huge and super comfy we had an early check in

on-site bar and restaurant made it convenient

the breakfast and dining hall was a great meeting place

breakfast was mediocre with no flavour to the pinto gallo

the homemade breakfast and dinner were also delicious, and many components of the breakfast are produced on

the room itself was well-equipped, featuring a kitchen complete with coffee and a coffeemaker that allowed us

i loved watching toucans during breakfast

the team, facilities, food, coffee, spa and incredible landscape made it an absolute trip of a lifetime

loved the people at the hotel, the spa facilities and the hotel in general!

road to the parking is very steep, it was quite scary to not see anything of where we were going

off the grid greatness !!! sounds of nature & the nature itself, the views bar none. food.

the breakfast was large, fresh, and delicious, with a lovely fresh fruit salad and fresh-squeezed

we had the greatest meals in costa rica at this hotel, even the breakfast was incredible

the breakfast alone has so much value, super good and freshly made every morning

everything is organized to perfection, and the food is exceptional (for breakfast, lunch and dinner

the wifi connection failure and no cel signal into the forest

the breakfast always started with a freshly squeezed juice and muffin or bread and then there were

after experiencing a few slow dinners and breakfasts, our last dinner we decided to be the first people to sit

the pool area is equally impressive, featuring a stunning infinity pool with panoramic views over uvita

position, villa was stunning, waterfall on site, attractive bar

woke me up because they very talking so loudly at the bar you couldn t sleep anymore and the kitchen was also

location and views, pool area was lovely, and the bar was great

kitchen takes absurdly long to prepare even simple salads or soups

the pool and the bar have a view to the sea and the room to the jungle

anna, marlon and i so sorry i did not catch the other male staff member's name can vouch for the laundry service

private pool with outdoor shower were incredible

we also went for the complementary breakfast

vieuw, the villa, infinity pool the bed everything is just great the staff also important

we also didn't find the resort worth the value, as we have stayed at other adults only resorts on this trip

wifi & air-conditioning

the free bikes are in horrible condition wifi only in the restaurant beds neads new mattress

room was coffee maker which is so important when i need to wake up early morning ud83dude09 a big parking

kitchenette was impossible to use (really weird appliance) on the other hand the mattress was a

the parking was easy and the hotel is in a great location so you can walk to most things

liked the laundry service; the staff always got a taxi for me and arranged for a room cleaning when i asked

to ask a few times to ensure laundry was done in time for us to get morning bus

the laundry service works perfectly and is very useful

laundry service for a charge was fab large basket wash n dry

parking a/c pool table staff hammocks board games & books!

- laundry service right next door - the hotel is managed really professionally by kevin

laundry facilities mentioned on description are a 15 min walk away

i really appreciated how they had good, reliable wifi and ac

the hotel has an amazing pool, wonderful restaurant and bar and is a short 5 min walk to the beach

is kind of loud in the rooms at the first level since they were next to the small parking lot in front of the

pool was great and so was the laundry service

the most appreciative part of my wife was the included laundry service; we just paid a tip to the cleaning

it has good parking and the pool and jacuzzi are great

our host was very helpful in getting us settled for an early check in at very short notice

a warm welcome, clean comfortable rooms and bathroom, nice pool to have a chill and gaze into nature

same breakfast every day

gallo pinto for breakfast was delicious, they made it vegan for me

s very clean, nice gated parking, the rooms are awesome, i got to rest very well, i m going back for

bed, spacious room, fantastic help and extremely accommodating from the owners, beautiful pool and location

the individual rooms facing a shimmering pool were so well appointed

- very good facilities - great breakfast - super nice and helpful staff

the kitchen had a fridge and a tap but no cutlery, dishes, pans or cups

lack of service. not room service. is just the room and nothing else.

i wouldn t go into the pool even if they paid me

the rooms near the bar pick up a bit of noise at night.

room i had booked was overlooking the parking, a service way and technical areas so no light and very noisy,

wifi isn t great

to the beach and restaurants, very clean, simple creature comforts, plenty of parking with security gate locked

no kitchen access

the cabins are near the national park and have free parking. the staff were very nice

parking space in front of cabin

very friendly and helpful staff. pool and laundry

there's a small kitchen with a fridge, a microwave and a rice cooker

parking was plentiful but sometimes full if delivery and worker s trucks.

no bar or restaurant

room is very clean, there is a small kitchen which lets you prepare your own breakfast if you're on a budget

the swimming pool is lovely and the rooms are very comfortable

the parking was easy

beautiful and easy to access everything- pool, restaurant, rooms, and hiking trails

the kids loved the pool area

open outdoor dining and bar areas

and they truly care about the people at cool waters, so much so that they have a saltwater pool instead of

this place is just amazing: i cannot tell about the rooms (looks like there is rooms close to the pool and small

the community kitchen for our unit was right outside of our bedroom window and the other guests were up early

amazing pool and very helpful team

we didn't visit the pool or game room, but could see people enjoying it a lot

the pool area with jacuzzi is splendid, so many places to chill and relax and enjoy the view

space

staff talking bad words and there was a dangerous hole in the parking area... i almost fell

astonishing view, huge hot tub, really talented bar keeper, all in all we had 3 fantastic days

and everything at this place is so thoughtful and intentional, from the placement of the pool, to the comfort

also the internet never worked, although there was wifi coverage and we mentioned it to the staff they never

wifi is only available in common areas. the breakfast could be better, with more options.

the pool was dirty and the food offered at the pool bar makes no sense in relation to price, quantity or quality

buggy, spa massage and breakfast were really good.

of with few exceptions, at least the looks at the higher level are well taken care of, also the spa although

the breakfast is outstanding

location, amazing breakfast (especially the coffee - picked from the grounds), a beautiful quiet respite from

friendly personnel, clean and spacious room, nice view on the garden from our terrace, delicious breakfast (with

bed was comfortable and wet bar was handy for coffee/tea, but otherwise room is very dark, and in need of an

limited menu for restaurant/room service, but breakfast was great

very clean, lovely pool, comfortable rooms, fast laundry service.

i asked about laundry service and even they don t do laundry normally they did it for us

the hotel is sooo relaxing, huge pool, spacious rooms with big kitchen with everything you need for a short or

had a very early start for a tour and they obliged with giving us a packed breakfast

i also especially liked the fact that there was a gym on site that you could use for free

isn't great, we had to wait 2 days on our laundry, they couldn't tell why, not a clear communication simpel

excellent breakfast, super nice staff and gorgeous room with a great view to the lake

view jacuzzi and swimming pool nice bedroom and bathroom fridge and coffee maker helpful

great host, breakfast, pool

a kitchenette just a mini fridge and coffee maker

the wedding, from 4 pm to 10 pm, might be fine for those who are okay with loud music (the pool was also closed

our family likes the pool a lot--it is very kid-friendly with a shallow side and a deeper side

and very warm pool, great view of the valley

amongst the trees, with wonderful views around, away from quepos touristic crowds, and a perfect pool with ocean

pool overlooking the jungle

my kids were quite disappointed

room service sandwiches were great

kids enjoyed the pool

ok parking, great staff, clean, very happy with everything the rooms were huge and for once in cr the

on our daily walk to breakfast, we could see different lizards, iguanas, a family of bats, a super cute green

laundry was complimentary also

they let me borrow the laundry machine, helped me with arranging tours, and even upgraded my room

the owner communicated personally every day and was helpful in getting laundry done and helping to book tours

towels for the pool were provided, and there is laundry service for a fee on-site

the hotel is nice, the rooms are clean and the facilities provided wifi, pool, breakfast, ac, laundry etc

the breakfast area is stunning, we sat and observed a green sloth about six meters away, a squirrel

from the lovely ingrid who kept our accommodation perfect and provided an ever smiling face at breakfast

the only other issue revolves around long stay guests, the complimentary breakfast buffet, while delightful,

comfy, beautiful, great location and the free tour and breakfast was great

) the spa is located next to the restaurant/bar at the top of the mountain, not where google says it is

would have been helpful to have a laundry line in the bathroom (like one often finds in hotels) and breakfast

the laundry service is very fast

staff were quite friendly, except for when i had laundry done and asked if it could be brought to the room and

the pool area and restaurants were very nice

suppose we needed to leave the room in a hurry, or i wanted to leave my kids in the room while i ran to the

the breakfast is excellent and the pool is a real gem and sweet spot to relax and unwind in at the end of the

the pool is relaxing

wifi spotty. dogs behind property noisy and windows don't seal properly. soap tiny.

wifi was pretty bad

the wifi was excellent, the location perfect and the staff were very friendly

park but had a few hours before our transfer to uvita, yet they were happy for us to use the pool and facilities

the breakfast was incredible

parking was a lame! no kids pool :(

good wifi throughout

would prefer if the ac at breakfast room was turned on instead of having the windows and door open

pool rules weren't enforced

equipped kitchen, ideal to prepare the food

very big room with kitchen and table. ac worked and water was hot. breakfast was good.

pool was not clean, pool in general was not nice, room bathroom too small, it would be a nice to

the pool is lovely and property is in a great location

also have laundry service if necessary

the place is very clean, secure, comfortable, quiet, modern, has hot water, a/c, wifi and laundry service

when we were there, they provided a laundry service at a vey reasonable rate

on site laundry.

very good hotel. very friendly staff and good laundry service. sandra & miro.

hotel is right on the beach, with its own tiki bar for drinks and snacks

breakfast is mediocre but ok

breakfast could be a bit earlier, didn t have a chance to enjoy because my adventures had me out

while the bar seemed to offer service to some folks on the beach we were never offered to order from the

at the beach, good breakfast options (including vegetarian), spacious and clean rooms, good parking lot

before opening time as we had to leave early; communal kitchen; well maintained property; cheap laundry

laundry service on site, great book exchange

laundry service as well, fast and clean

laundry was expensive!

staff can book trips, do laundry and are always happy to answer your questions

we attempted to order room service at 7 pm and were told they did not have the food available so we were unable

views are amazing, especially at breakfast in the morning and the bar at sunset

many kids with minimal parental supervision disrupting the peace towards the end of our stay

wifi doesn t work in the rooms and we didn t receive the welcome drink included in our stay.

from the pool to the staff and location

a charming owner, helped us with our laundry and let us stay late and take a shower after the visit to the

i needed laundry done and they did it all quickly and had it folded and in my room when i got back from

highly recommended if you have kids

room, quiet, great swing pool, great personal, very confortable room and bed, parking

clean room, close parking, friendly staff, yessi is always so helpful and considerate, a/c was good, good price

wifi service was terrible

also dont be turned off by the parking situation, there is a hotel parking very close by, but we parked on the

in 1920s i guess, but kinda freaked me out, also the circular shape of the hallways echoed the casino noise all

decent wifi

there is free parking and all the activities are close by

we also had some laundry done and it came back looking great

the laundry room needs an upgrade

lots of added thoughtful things like water and ice machines and self service laundry

one feature i really appreciated was the self-service laundry, where guests can wash their clothes for a very

we used the self laundry service that was very helpful

we loved cooking there as the kitchen had everything we needed, which made us feel right at home

the pool is beautiful, but the beach even more so

beds were dreamy and kitchen was well stocked

expensive and the pool was temporarily closed for repair.

all cooking stuff in the kitchen to make own breakfast and other meals

the restaurant on the property is nice and serves nice breakfast

the wifi was weak, slow and unreliable

the breakfast and the room.

bad wifi

nice room restaurant parking

private parking

we didn't like breakfast, but it comes in a form of coupons to the restaurant and there is a pretty big selection

to irazu volcano, kind and helpful staff, great restaurant right next door, clean room, private parking behind

breakfast does not start til 6:30 but you can brew your own coffee in the common area if you are an

nice staff, very good breakfast, good wifi, large and clean room.

we needed to use the laundry service and the lady in the reception arranged everything for us and the guy who

access to laundry services and good breakfast

breakfast included, friendly staff and as close as you can get to irazu

the wifi was very fast

very comfortable rustic hotel. very nice breakfast. very clean facility.

pool and kitchen area were luxurious, whilst the owner served up one of the nicest breakfasts we've had in

the room, grounds, facilities, common areas, and pool were immaculate

nice pool

we did the kayak trip which was great and she cooked us fresh breakfast even tho we returned after it finished

helpful you feel like you are at home the property is really pretty with a lot of flowers the breakfast is simple

the wifi on our room didn t work

the pool was very nice, big and clean and the property was well maintained with a beautiful garden

breakfast was a little disapointing

good price, good location very good breakfast

small portions i of breakfast

great breakfast and awesome views of the valley

we had a simple but sufficient breakfast there

breakfast was vey good

breakfast wasn’t the quality we were used to in costa rica

breakfast was poor

the bed was comfortable and pool, jacuzzi and cantena were added perks that we used and loved

that when i book didn t said pool was close for repairs

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

our kids enjoyed the pool

breakfast was bountiful.... located near la paz park, great for kids

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

the breakfast time is from 7:00-8:00, which is a joke / scam

breakfast in an open air patio surrounded by plants and birds was very pleasant

the is no room service, and the restaurant is not opened late.

breakfast was late. 8-10am

breakfast great- staff were very helpful

the staff were helpful and kind. the included breakfast was a great way to start my day.

parking can be tricky!i

the breakfast was good--especially the omelette and the typico (rice, bean, egg)

breakfast was basic

fantastically friendly staff; slick interior design; best free breakfast anywhere!

the breakfast area is surrounded by flowers, birds, butterflies

very nice breakfast

advertised as having a gym but they had it padlocked and looking through the windows it was filthy anyway

it has a mini-gym where there is a treadmill that does not work

good wifi connection

animal, there are two cats on the property and super friendly staff who makes your coffee for breakfast

offered us a private parking, the personnel was very nice

the staff is very friendly and helpful, the breakfast is good and the location is glorious.

great spot for staying a few days and working in the common area with exceptional wifi

the hotel is under new ownership and finishing touches still being made and the restaurant/ wine bar is close

typical breakfast with coffee : totally delicious ! nice and warm staff

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

excellent location, great breakfast, friendly staff

breakfast in luz de luna top, nice and friendly atmosphere

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

the staff were lovely - held my parking space when we were late to arrive at night and the whole stay was very

parking place for free

nice location. free parking. nice staff. free coffee in the morning.

uncomfortable and not very secure parking

the room was comfortable , with large window to a garden , cables and wifi

very fair price for laundry too

welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a

the staff members were very helpful and helped with laundry

the laundry service was perfect

laundry service ($8 per load) was efficient

i was grateful to have laundry service

the room was great - very spacious with a spa bath and well lit with an interesting configuration

there was no room service, no restaurant in the hotel and they had construction work in the room next to mine

nice outside bar area to the front too

with very good wifi

the rooms are clean and comfortable, and the breakfast is excellent as is the hotel s restaurant

the pool was in need of some cleaning. but otherwise the hotel was clean, today, and organized.

it also has a nice ittle bar/restuarant on site for quick meals (with kids)

lovely, friendly, clean hotel with a delicious breakfast

pool in the lobby was perfect