flushing noise from the toilet every 20 minutes also every 10 minutes there was a noise as if laundry machine

location was very good. guest laundry.

i liked the convenience of the laundry room

the laundry is coin operated, but there is no change machine

laundry on site was useful

nice swimming pool

pool was covered and had not been opened this year

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

being tied up on a long cord next to my room bicycle right out my door in parking stalls people live on the

pool was nice

it only had 1 shower curtain, the bathtub stopped up, there were not enough towels and the laundry was closed

no laundry detergent available at front desk. 3rd day towel service but default.

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

laundry facility was currently out of order

staff was friendly. location was good and parking was good

good parking quiet handy in and out

it was pet friendly

the location was central to a lot, parking was good, reasonable quiet, bed was large and comfy.

stop all the ruckus that goes on on the parking lot

we wanted to wash laundry but the hotel could not provide us change

the staff were friendly and attentive. the breakfast was very good. very nice pool.

people working were friendly, lots of parking available.

the breakfast

i didnt have the breakfast but the location was great for the event that i had to attend

the laundry room facilities didn't work i spend my money for nothing

guest laundry was out of service even though i was assured at check-in it was in working order

breakfast bar was very enjoyable

outside pool, not enough parking lot lights

pool wasnt cleaned very well!

pool wasn't open, no coffee in room, no breakfast and they had laundry but no change machine

the drink machine is 2$ the dryer in the laundry doesn t work, hasn t for a while

laundry room

not very knowledgeable about the facilities they offered such as laundry

needs updating it has mould in the ceiling, tv wasn t working properly,washing machine in the laundry wasn

the laundry facilities were broken, no breakfast because it was under construction and the hotel

maybe i was late but, i didn't have free breakfast at the hotel

the sheets wasn't changed, no breakfast, the pool area was out of order

arrived to learn on hot breakfast offered even though it was featured on the website

no breakfast only waffles! main elevator broken

laundry machines took money and didn't return

wish the laundry room was operational and soda machine fixed

the onsite laundry facility was out of order

just didn't look clean at all and unsafe for my kids

accepted our pet for free

pool and the security cameras

pool is closed as well

wifi didn t work in the room which was primary reason for picking location as well as breakfast

the parking lot could use some work as well

no elevators no pool you will need to pay an additional $50 deposit fee

washer in laundry center is broke

the fa utility was very clean and the room was spacious. they also had guest laundry available.

the hot tub and laundry facilities where out of order

we didn't use the pool

needs to get the pool fixed and heated soon

breakfast-add fresh fruit or hard boiled eggs more friendly front desk service needed more towels,

the breakfast wasnt good

it was in a sketchy area. breakfast was coffee and a packet of oreos!!

was not operational no breakfast as stated bad part of town and when it booked it had a rating of 7

did not have continental breakfast

there was an overwhelming stench that reminded me of a 14 year old boys laundry hamper and my window would not

staff were very helpful and let us use their laundry equipment to clean our clothes because the guest laundry

unreachable throughout the entire stay and after, the key would get shut off sporadically, the laundry was broken

the gym was down because it was being renovated

the breakfast was varied, with lots of fresh items each

the wifi was so bad we could not connect, there were no vending machines on the property, there was a

the wifi was so slow

staff were friendly and accommodating. the pool was great. the room was a good size

wifi was horrible

wifi didn t work and tv was not clear

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken

breakfast was fresh hot and tasty

bed was comfortable, breakfast was good

but the there was no pool as stated on website, the wifi was very week we could not connect our computers

it was very clean and quiet the customer service was excellent breakfast was good

typical breakfast, staff was polite and helpful

the breakfast

breakfast was great

gym was well equipped and just as clean and immaculate as the rooms

i liked everything it was clean , comfortable and had a nice breakfast

free laundry center

nice free laundry facilities

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

freshly tarred parking lot to walk on for my late night arrival

breakfast staff was friendly and there was a decent variety of food for breakfast that tasted good

the pool wasn t open when i made it there however it was open at 9 the next morning

parking lot entrance

breakfast was wonderful and plentiful

i liked that it had a pool and it had continental breakfast

only complaint is i wish they had laundry facilities

no microwave in the room and no laundry facilities available

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

ev charger worked to charge our tesla

trip, needed wifi and printing capabilities

i asked about a blanket and i was told that they were doing laundry

dirty laundry under the bed

extended stay for the on sight laundry, stove and fill size fridge

didn't have an ice machine and they didn't have a quarter machine in the laundry area

laundry room looked dusty and the carpet throughout the first and second floor was dirty with

i also did not like the fact you had to pay for laundry

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

also, laundry facilities made things much easier

i would have enjoyed a hot breakfast or at least a waffle maker

no pet fee

out of order; laundry out of order

the pool area well kept

pool bathroom was a disaster

only thing i wish the breakfast had some type of meat to choose from

is in the middle of everything, but there was lots of construction on the road and parking lot

we had massages just steps away from the lobby at harbor town spa and the price and services were excellent

evening room service never showed up

stay included breakfast every morning; however, the restaurants at the hotel changed the menus for easter

parking was easy

great prices there but kind of dim but to be expected with a more bar setting

indoor pool had very strong chlorine smell & pool was on cold side

parking lot was super full.

no wifi service in our room.

the indoor pool area wasn t open

very clean. hotel staff were very nice and accomodating. pool area was nice.

breakfast was only mediocre

my kids was sleep and i didn t tell him to come in

breakfast was sufficient and location is good.

i liked that the property was new. it was clean and it came with a small kitchen.

didn't enjoy breakfast bc the desk help was sick and coughing very bad

need to reopen laundry and offer back regular breakfast items covid options improving

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

guest laundry was out of service

ve been told at check in that we couldn t use the laundry facility

mini kitchen was nice

they may want to figure out a new way of doing laundry or order enough linens to go around

room service does not answer their phones

everything was great staff helpful breakfast delicious

the outdoor pool, the staff particularly reginald the shuttle bus driver, the location.

the pool wasn't available for the kids to swim

our room 226, shared a wall with the industrial laundry center

us in room next to laundry

the room service

my kids loved the bubbly tub

liked the room and the gym . also thought willie the driver was fantastic.

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

hotel was nice and clean and comfortable beds and great breakfast

it s was clean everyone friendly and helpful. my grandsons loved the pool

need more visable parking spaces

love everything, the service, the staff was very nice and the breakfast was great

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

could have been better if there is a laundry bag in the room even just one.

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

the whole 5th floor smelled like pot, and they do not have room service available.

room unavailable, no hot breakfast (kitchen not open) and the noise of street racing all night

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

breakfast was good

everything from the dove soap to the pool. everything was perfect.

parking breakfast could be better

y'all, they even keep the bathroom in the pool area, spectacular

breakfast was great! friendly informative staff

parking could be better

thing we missed was the bar

lack of breakfast.

area, well lite parking lot

there are guest laundry machines available (it was free)

they desperately need to upgrade guest laundry facilities.

the microwave was in laundry room area

i didn't have a trash can in the room nor laundry bag

thought we were treated differently because we had pets

laundry cost money

no code needed for the wifi and plenty of parking

no code needed for the wifi and plenty of parking

other guest had the pool packed out 8/16/26 from 7-9

wifi suck

location, pool & the breakfast was awesome!!

the amenities and the size of the room. great staff support. good breakfast options indoor pool

the breakfast was delicious and staff very helpful.

not enough parking

the kitchen staff was nice and the breakfasts were good.

event if listed in the available features there was no laundry service available

no inside pool for kids. also, our room smelled like cigarette smoke. it was clean though.

security was positioned on both sides of the parking lot and i felt totally safe arriving as a solo female

breakfast and gym

very friendly staff and wonderful breakfast selection.

com policia 4 con smoking pay extra for cigarette burned

i get it to the non smoking room, it smelled like weed, i called the office to change the room, the guy was

woke up to 3 cop cars and 2 escorts in the parking lot

the room was a smoking room which i did request

was meant to be non smoking but the room did not smell clean, no outside tables to sit at

parking area.

clean rooms, friendly staff. breakfast bar was ok, no choices for non-sugar diet.

toaster at breakfast needs work.

room had everything we needed. very good breakfast.

free hot breakfast was exceptional and coffee always available

the washer and dryer didn't work and we had to take our clothes to a laundry mat

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

they had a laundry room that didn t even work, the ice machine didn t work nor did the drink

also had drink machines and a laundry

good location from downtown. laundry just across the street

quieter air conditioning. no on site laundry facilities

lack of guest laundry

i did enjoy using the laundry room at the weekend when laundry service was not available

a guest laundry would be good.

we would have liked a laundry there.

i especially loved that they had a place for the kids to hang out and play games

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

everything about the hotel from the decor to the bar and the staff even valet was amazing.

bar and recluse s very early we had to go to huey s which was fine but if your facilities had

the gym smell everywhere

courteous, nice, attentive employees and the free laundry facilities :)

spinach salad in the bar - and enjoyed the free refills of coffee

nice front desk and bar personel and location

kids were in the hot tub splashing like a pool and the fire pit didn t work

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

free laundry facilities were a bonus

laundry facilities need some attention

the bar and staff, extremely clean rooms. very worth the money for the location.

the breakfast was just ok. everything else was great and i enjoyed the stay.

- i loved the gym facility and the equipment they had

i loved how the seating areas were, games, bar etc

in room was generally too small for our family of 4 that now includes two young adults

the girl at the counter was also very nice and understanding and graciously granted us a late check out

i'm used to more conventionally accomodations. this would be great for younger adults

self laundry

breakfast was just sausage and scamballed egg, good guest laundry but reception repeatedly had no quarters which

daily breakfast, comfy bed, friendly staff. room nice and big. laundry

great to have an onsite laundry which was very well maintained and not expensive

we liked having a laundry available and the shuttle to travel around memphis.

queen studio room has kitchen, guest laundry and roof for relaxing at night

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

* although we didn t use the gym, it looked clean, modern and well equipped

i love the roof top bar and the fact that there is a starbucks inside the facility

loved the kitchen in the room for late night oven use & the full breakfast for 4 star for sure

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

staff cleanliness laundry to wash clothing

also liked having laundry facility

the fitness room and pool were good and clean with plenty of towels

beds were comfty. room service was great.

small room, no available pen and paper or dirty laundry bag and i needed both

times there was dirty laundry in the halls

no guest laundry

on site bar and restaurant were fantastic

room service and cleanliness was below standard

they did not have laundry bags

i was surprised to see full laundry service and room service which you don't always see at hotels these days

garbage left by elevators, bags of dirty laundry left and it was past 6pm

homeless around and no laundry facilities but hotel does offer shuttle to take you to

bed and pillows very comfortable. self serve guest laundry was very handy.

no laundry area no refrigerator in room.

re-using towels saves the environment from needless laundry

front desk asked me to place the used towel in a laundry bag and leave it in the hall and they would bring

the bartender at the lobby bar (where you hang while waiting for the ducks) was incredibly personable

duckmaster keenan is amazing with the kids

rickety- but if you want to use the stairs, you have to ask to cut through the staff offices and laundry

guest laundry very affordable and helpful

kept up, messy, the way to the stairs was back through all their offices and laundry room

there were laundry facilities on site

having a laundry room on the same floor

could still get food from bar and tons of restaurants close by

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

room service

gym, good beds, location

help in your restaurant, one person handling all the tables, we had to leave room service food was poor

a guest laundry would be nice as

no laundry bags available

no laundry facilities

no laundry services or a boutique

price of room service

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

staff was phenomenal: rashonda and mario at the front desk; nikki in the restuarant; shuttle drivers paul and

didn't like that the pool was connected to the outside pool which made the entire pool cold

no free breakfast and the gym is pretty small

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

free laundry

loved the complimentary laundry and

i was really thankful for the free laundry, and the room really felt like a comfortable apartment

didn't like the fact that we didn't get a chance to get in the pool , we didn't get to cook all

there was no bag for laundry in our room, and we could not get one after lots of trying!

the laundry room soap vending machine was empty and the front desk didn t have any

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

fantastic bar and restaurant

have signs inside the elevator about where to find the lobby, the lounge, the listening room, the fitness center

don't have laundry

beds were comfortable, room was clean breakfast was great

pool party on arrival no parking loud, screaming boom box being played out of people car no one

pool party on arrival no parking loud, screaming boom box being played out of people car no one asking them to

if somewhat smallish room; good water pressure, reliable wifi, breakfast options with fresh fruit, working a

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

not enough pillows. no laundry detergent in vending machines.

laundry room

we were right next to the laundry room .. and we needed to do laundry

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

laundry was very helpful there was social hour in the evening on monday gave us free food

having complementary laundry facilities was very convenient

laundry was free to use

free laundry facilities are an added bonus

laundry facilities were convenient and well-maintained

the pool, whirlpool, and gym are all great

even gaming a room available for early check in - very clean - wonderful staff

also, there was two buss of kids running up and down the hallways and slamming doors all night long and no one

room service: meals are delivered in to-go containers and plastic flatware and in a bag

only thing was the pool was closed but my stay was great

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

cleanliness, laundry machine

the pizza and the pool was really good and the room service is great

room service food was delicious too

have one person who takes orders for room service

in addition, i enjoyed that the property had a laundry room as well

seating areas and outside pool deck and chairs.

if i was picky maybe pancakes for breakfast. but not bad all the way around!

room itself is comfortable and the kitchen area as well, did not like the shower, one day, had to let it run

the staff, decor, room, location, breakfast

not the hotels fault, but there were kids doing the knock on the door at all hours prank.

super friendly welcome and service throughout. well appointed and comfy rooms, good wifi.

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit

bed was to firm. must ve been prom night kids were very loud and in the hallway

any extra towels when i requested them the next morning, used the ones we had in the room for the pool the

pool was small & indoor. lots of kids in it mist of the day.

in the cleaning crew were short staffed and i needed to put a request in the night before for room service

good hotel...very nice lobby bar and restaurant

my second night, i went to the front desk to get towels, wash cloths, and coffee creamer since room service

they didn t have turkey products for breakfast

laundry facility was available with multiple machines

i like that they have a small kitchen in the room and laundry area

laundry- all the dryers were broke

there were fake rose petals still on the floor under the chair from previous visitors

everything was clean, no major breakfast but we ate out anyways

there is no gym there and the laundry does not work there

clean up laundry room

i do wish the laundry service was working at the location i was at

great fitness center and reasonable laundry facility rates

laundry room were dirty place was smelly in our shower had

also that the facility did have a coin laundry (one washer & one dryer) for hotel

the guest laundry facilities were not working

i didn t like they didn t have a coin machine in the laundry department.

wifi kept going in and out and the room was smaller then expected

the pool wasn't open the day we checked in

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

on the first floor near kitchen/staff room

nobody even offered a small discount for the discomfort of me and my kids

wifi was so awful i had to use my phone hot spot for 3 days using up most of my data.

very clean. breakfast was as expected. the man @ the front desk was very friendly.

did not eat breakfast. location was fine.

it was clean were they did breakfast

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

put they breakfast away earlier than posted.

i was also able to do my laundry in a very large, multiple machine laundry room

i don't know if it was the laundry across the hall or what

lots of parking quiet even though on a major

the room was clean, kitchen was immaculate

nothing people in the parking lot at all hours of the night with loud music smoking weed

pool is temp regulated which is nice

the pool, was full of hair balls, yuk,, that is the only negative i have.

the complimentary breakfast was great

and of course the breakfast and mrs, michelle was so friendly

i only wish the pool was ready but i understand that part

no bar was open and breakfast consisted of cereal and bagels because the kitchen was down due to a recent fire

freezing cold indoor pool, wifi didn't work, jets in the hot tub weren't working properly, & the business center

no breakfast, no wifi, double beds given when a king was requested initially.

only drawback was we had to find towels from the gym for the pool

also the pool was being worked on so my kids didn't get to enjoy that

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

pool too small

there was kids running around the halls and parking lot at 1&2am in the morning

pool water was too cold for me to swim. need pool heater

the location is convenient and onsite laundry

laundry facilities on site

staff was extremely nice, they are pet friendly and very clean room.

the pet fee was waived for the month.

little noisy due to the truck parking next to the hotel

no laundry facility

not alot for breakfast, no laundry

that they didn t have a laundry room

patrons hung wet laundry on stairway railings.

to many people gaming out on cars in parking lots, suspishis looking

all the equipment in the gym was broken

the hotel was very clean, and pet friendly. the breakfast looked great for hotel breakfast.

pet price was an additional $35

the gym was closed and filled with old junk and equipment

to interstate the security gate around the parking area and the hot breakfast included in the price

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

great location for us. free parking, nice breakfast.

parking and when i got check in nobody gave me any information on where stuff was, time for

to do with the hotel but the police always had someone pulled over in the parking lot and the blue lights would