room i was in was clearly next to the kitchen or laundry room

i loved the fireplace

wifi was out for the entire stay

we saw common spaces (dvds in a den area, kitchen/meal prep area) that parents and special needs travelers

room i was in was clearly next to the kitchen or laundry room

no room service available

this was the second year this service was poor and room service not making up the bed unacceptable

it s an open kitchen which is cool but not when the chef repeatedly screams to the point of disturbing our

during the second call, we were told they have no record of our request and they would notify the kitchen

location!! walk to anything. parking lot and garage. pet friendly

wish they had laundry facilities

had just spent 4 days camping and would have loved to have had laundry facilities at this location

i didn t like the pool policy.

it was clean, beautiful, the service was good, and we enjoyed the pool and hot tub

to hang your clothes you couldn t. the area is fine the bar should just be higher.

parking to register

location. pool. breakfast. great room

very clean well lit parking area, convenient entrance to location of room

the noise coming from outside, the kids running down the hallway! the shower sucked!

was a lot noise coming from the floor above for 2 consecutive nights and out in the hallway (kids running up

no laundry facilities.

if you want a hotel with a laundry, this is not for you. it doesn't have one.

not based on when i asked about laundry facilities and the television channels

only complaints which are minor is that there was no laundry machines, and nowhere to change clothes in the pool

staff was rude and not helpful at all. there was bugs biting me and my kids in these rooms

of trash room, laundry room

in late at 1 am, cleaning/laundry person had trouble

hot water isn't hot the laundry machines were down 80 of the time no housekeeping until the 6day of your stay

responsive staff, kitchenette, and laundry facilities

not only did the property have parking, but it was accessible from all for sides of the building

the laundry room was only on the 1st floor. it was hectic going back and forth.

laundry room is accessible and clean

we have no problem letting towels dry and reusing to cut down laundry, but they were taken away one day and

rt 100 traffic noise. laundry is poor state. no coffee available in lobby

with kitchens for preparing meals, a complimentary breakfast that saved me money, available laundry facilities

housekeeping was good. all staff were very good. laundry facilities were clean.

the room did not offer any place to hang clothes or provide laundry bags, which is annoying as i was using a

free parking was also great and convenient to so many activities

also the walls are thin and another guest made a comment about my kids

the machines in the gym need maintenance

laundry service should be complementary for what i paid for a night for hilton honor members at

location and laundry facility

the laundry room

laundry and garbage bags left in front of my room before and after ( no one ever moved them or

free parking, pool, refrigerator and perfect king size bed in great location 15 minutes walking distance from

i love that there is a laundry room on site

laundry room, and breakfast

i asked help to use the laundry nobody knew till they have to call housekeeping

free laundry , spacious rooms , pool

it was great!! free laundry facilities!

slept well and the breakfast was more than adequate for my husband and me

two televisions with cable & free wifi

the room was very nice, spacious and great for a family with small kids.

looked very nice, great breakfast, very spacious, nice bathroom, great kitchen area

there was no trash can in the kitchen.

no laundry facilities!

towels given here on first night were so so bad i was shocked as to why they were still in the laundry pile

next day i ask for a towel at the laundry department and they said that they had none but

the pool , the nice staff , and the clean rooms

the breakfast wasn't good at all. there was no one was the bar at night.

room we had was right next to the laundry room

i liked having laundry facilities as we (me and hubby) sojourned their for four nights and needed to wash and

on site laundry. beds comfortable.

room was on the first floor next to the laundry room

i loved the that they dove products in the bathrooms & laundry area on the floor

guest laundry facilities available

i asked for extra towels and was told i would have to wait until they finished doing the laundry

the laundry, fitness center, and pool were great to have.

kitchen staff were kind enough to make eggs for a few guests even though it was not on the menu

indoor pool and satisfying breakfast

laundry room needs better and more machines

was broken, mgr bought another one that had burnt material on the bottom then i was told to go to laundry area

wifi didn t work in the room we were too far and was not pleasant not being able to use wifi

there is a lounge/ bar right there

breakfast is complementary and there is a bar in the hotel where you are able to get

the staff was wonderful, comfortable bed, and loved having a guest laundry area.

damo midew smell in the room plus the laundry room was a dirty mess walls were dingy and poor

was a party hotel people yelling music playing all night long people driving through parking lot with people

parking was included.

said it was a non-smoking room, but somehow my clothes still smelled of smoke after my stay

they have done a good job of having laundry, ice machines, workout area and office equipment available

dirty laundry and stink of smoking wet mess

laundry facilities were easy to use and all the staff were excellent

all of my stuff when i aske the front desk person where is my things she said they put it in the laundry room

enjoyed the pool even though i felt they could've cleaned it better

amenities we're awesome, the pool and the work out room

parking was not adequate

pool is a plus if you have kids

staff was friendly. pet friendly

couldn't get on the wifi & the young lady that woeked overnight was very new and did not know the password to

conveniently located and offers a gym, laundry facilities, and vending machines for snacks and drinks

delayed check in only 1 room was ready i booked for 2 (45min) laundry

very limited access parking in front and no elevator if coming in the back

inside the building was mostly tidy, and had ample parking

just had weird people walking around and in parking lot sitting

a over the road truck driver so laundry is important to me and yall only have 1 washer and 1 dryer plus someone

laundry room was out of order, breakfast was repetitive and not as good as expected

that there where a lot of people in and out of the parking lot

parking was a bit of an problem late at night, had to park at the chicken place next door

need more parking

i specifically booked the room for use of the patio, heated pool, laundry on site in room coffee and free

to grocery store, food, walking distance to restaurants, shops, free parking, hotel has a pool, laundry facilities

except the laundry is old school i can t use , coz need coins

no laundry at the time . . breakfast . not complimentary. ??

my kids enjoyed themselves in the pool

budget friendly . laundry. location

the laundry was clean and easy to use

when i called the front desk to inquire about laundry, they called right back to ask if we were checking out

staff service is exceptional and gym and laundry are good additions

dirty laundry left in hallways

didn t have any they are fully booked i asked how does that work you don t have people doing laundry her

i had to get out of bed and go into the hall to yell at the kids and a big sister came along and helped get

the parking lot isn't well lit at night, the beds are uncomfortable, and there was dirt on the wall in

the rugs were dirty probably just bkz it was a pet hotel.

only thing i did not like i took my kids to the pool they didn't have no towels in pool area so i went to the

laundry facilities for the entire hotel only included 1 washer and 1 dryer.

laundry was convenient however the machines needed a lot of attention in the cleaning dept

pool and gym on site although we didn t have a chance to check those out

wifi was difficult to use, connected most of the time but cannot get on the internet

the morning breakfast and on-site gym.

only suggestions would be to provide a laundry bag and a small writing pad

staff were really friendly and helpful. the gym. cookies

in broken, they did not clean the room , when we asked the receptionist, she said << we don't do room service

gym

i did not know how to add a tip using the bar code, so i left cash, but there was no way for me to leave a

free breakfast. free laundry.

clean, comfortable, friendly staff, laundry facility, location, breakfast selection was good.

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

staff was nice, laundry was free and breakfast was nice.

there was no trash can in the room and no bag for dirty laundry

the laundry/vending & ice machines/microwave area didn t have a locked entrance so it seemed like

stairs need repairs & laundry facilities were faulty

the guest laundry room had a large number of people doing drugs in there

there were no self laundry facilities even though advertised

random men walking around all night, illegal activities in the laundry room and you have to walk past it in

cleanliness, the friendliness of the staff, the indoor heated pool, the laundry room, the newness of the

the wifi wasn t stable on that side of the hotel

the wifi connection was fast and dependable

the internet (wifi) automatically disconnects you.

another guest had a party inside his room and the people were screaming all night in the hotel parking lot,

the guy was okay but he would leave the front desk, and was back doing the wash/laundry

laundry is $2 per load, per wash and per dry

cold cause im not paying for more towels blankets and stuff like that and that we have to pay for laundry and

parking was limited unless you were there early

the kitchen and staff

of space, nice gym, nice laundry room, very quiet, all the staffs are friendly and super nice

better breakfast fresher options

there is ample parking at property

breakfast was delicious and plentiful

gather together here come complaints of other guess feeling intimidated, we came to enjoy the pool area ,

that the pool wasn't open.

pool closed early and opened very late

pool not open

pool needs a lil xtra cleaning, the skimmer was

the pool is horrible it need to be redone

everything was wonderful and quiet.. no kids running the hallways.

didn t get the chance to try breakfast..

pet fee was $150 and not disclosed prior to stay

nice breakfast

breakfast left a lot to be desired. the eggs were flaky and the biscuits were hard.

laundry facility was not accessible due to the money change machine not available for change

guest laundry,

room was very clean, lots of space and the breakfast was really good, i will statly again

breakfast was yummy and the pool was fun beds were very comfy and room nicely set-up

computer lab with free faxing and printing;location close to dining and shopping; free breakfast with the

the gentleman working the bar was strangely unfriendly when met with

lots of parking space

staff in the breakfast area were extremely friendly and accommodating

trucks use the parking lot at night

i also like it when hotels have a coffee and tea bar that is available to guests all day

was comfortable and the laundry room very helpful

the price, the exercise room, laundry on site, the view

parking lot doesn't have adequate lighting.

gym

that it was pet friendly and they could stay for free. the size of the hotel felt friendly.

the other guest make allot of noise and no noise controller or been monitored by the motel staff laundry unit

i ended up being banned from red roof inn because i asked for 2 dollars in change to do laundry

i also like that you can order room service

if your a single male and want something cheap i would go for it, but if you have the wife and kids it a no

you get what you pay for: a good room, with parking

did not like anything i could not access the wifi parkin was limited and the bed was so hard i woke up the next

wifi did not work in our room, had to get out of room for it to work

more space for the continental breakfast. more pastry choices.

stop for the bathtub, used wash cloth in bathtub, poor quality beds and pillows, loud neighbors, wifi without

was very nice and accommodated a late check out request that was about 45 minutes after their normal late checkout

wifi access did not always reset

i loved how clean the room was and the hotel, breakfast was good and the pool was great!

included breakfast was very good rachael and theresa kept the breakfast bar well stocked

breakfast was great. the shuttle was soooooo convenient. staff were pleasant.

staff closed the pool and gym area while i was in the pool and then propped open the sauna door while i was

laundry room was great

laundry on site kitchen in rooms friendly staff plenty of parking, by the highways and plenty of

the laundry on our floor wasn't working and we really needed it

liked the mini kitchenette

only issue i had was finding a lot of pet hair

parking was easy

parking was good

love the staff and cleanliness. needs a better breakfast menu. do i get a free night???

a little more of the food as some items were totally gone at least an hour before the close of breakfast

the breakfast was ok, but could be better the rooms a very spacious and comfortable

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i didn t like that they had no change for me to do my laundry

i went to do laundry in the laundry room and the washer and dryer worked

the pool can be updated.

location and free shuttle

wish it had more laundry rooms

the space the people the pool and jacuzzi

great location, clean rooms, pet friendly 100% plus, good room service .helpful front desk stuff

everything but parking.

bar is over priced

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

not the normal hotel gym with one piece treadmill, elliptical and bike the westin offer multiple of each and

i got into the pool with my kids all the caucasian people removed themselves from the pool

they only had wifi available on a 24 hour use charge. i thought the food options were pricy.

the pet friendliness was a big plus

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the breakfast had a both hot and cold options which was very nice

shuttle to the airport and light rail

staff; great breakfast; room was very comfortable; was able to get a later checkout time

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

there was also an area near the laundry that felt very hot

room service finished very early and choice of snacks was limited

the pool and hot tub is indoor which is always a plus during the colder months

the hotel was nice clean and had good amenities. breakfast bar free parking it was great.

convenient and amenities, especially laundry!

dirty laundry room

and she couldn't tell me why i had to leave and i'm like i paid money and i'm homeless with my kids she put me

the parking is nice and the wifi there was decent

friendly staff. great breakfast. room smelled so nice.

pool is super small

needs more parking

and though i loved the wawa being steps away, it limits hotel parking

everything. clean. beautiful. friendly. great location. updated. great parking

the parking situation was a little odd and unclear, but other than that, everything - check-in,

there s a coin laundry

property was not clean, pool was not usable, no laundry facility, no restaurant or bar on property as stated

what added insult to injury, was that the front desk person called the pet charge a

location is ideally situated for us when we come to visit our kids

we always choose this when we visit kids at loyola

everything free laundry gym clean etc

the kitchen and full sized fridge/freezer was a huge bonus, laundry facilities are great

free laundry

although i had a coffee maker there was also free coffee in the laundry room/snack store

low to no quantities of snack items and open doors to the working laundry area

the laundry room was safe and the machines worked fine

breakfasts options were very limited

parking is limited ud83dude29

free breakfast free wifi cean room awesome location!,excellent housekeeping

poor customer service , blanket has smoking holes even though the room was non smoking room , couch had disgusting

convenient shuttle to airport, free early check in

they also offer parking for your car as you travel

were horrible, it is a pet friendly hotel

location, staff, manager, parking

outdoor swimming pool was closed for the season. would be much nicer if it had an indoor pool

big plus was having the complementary laundry facilities

free laundry and workout facilities were super helpful

staff, room, comfort and free laundry and gym equipment

site laundry(washers and dryers)

s free internet and laundry service

laundry was a little pricey.

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

i also asked was the pool open and is there room service to which i was told by a young lady no for both

shuttle didn t run between 5-7 pm

heater was as loud as a laundry machine running all night

didn t get a chance to eat breakfast or visit the bar

i ordered chardonnay at bar and was poured from a unopened bottle on counter and was warm

location. price. shuttle!

location was in a safe and convenient area and the breakfast isn t your ordinary hotel food

the pool area was clean and comfortable the kids for to enjoy

the pool was nice for the kids, but i couldn t enjoy the hot tub

no tv wifi or hot water

there were kids running the halls but thats not your fault

the pool area was clean and comfortable the kids for to enjoy

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

checking in we were blindsided by a $10 parking fee

great experience with excellent breakfast options.

the pool and cleanileness

convenient to the airport and they provided a shuttle for free.

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

laundry diy

pool was dirty couldn t see the bottom, room service trays laid in the hallway for 3days.

the staffs were very nice and helpful. the shuttle from and to the airport is a plus.

pool, food, and staff

shuttle service, friendly and helpful staff, room was clean, good amenities, nice enough gym, has laundry

there were not enough towels and rags, and the dryer didn t work in the laundry room.

he held the laundry been why i put the stuff in basket

guest laundry, water refill, breakfast

atm machine, laundry service

no laundry and no microwave

a guest laundry

also no breakfast or self-service laundry

laundry machine broke down and we had no clean sheets or towels for 3 days

when i booked my room, i wasn't informed about the pet fee, which was only mentioned at check-in

trash in laundry

laundry facility and the area(safe and clean). close to airport and transit systems.

sign to vending led to laundry. were there vending machines anywhere?

only stairs, laundry room/ice machine not secure

bed was comfortable,had a laundry room.

there was a fill up part way in the kitchen sink that look like sudsy water from the laundry room

towels had hair on them and there was laundry left in the room by the previous occupant

the laundry room was the cleanliest place with the vending machine hat broke the second day

location is perfect for work. the snacks & coffee in the morning. laundry & vending area.

they also have a laundry facility on site to use whenever you need

the so called bar was 4 bottles at the front door

the bar was very expensive, so we just purchased our own and drank in our rooms

it is close to the airport for easy traveling and they offer a complementary shuttle to and from the airport

they kicked our group out of the lobby at 10pm while we were trying to eat after our kids played a long day of

the hotel was great my kids loved the pool and the service was nice

no room service

no services of any kind beyond the bar and a light supper available

no room service for food due to covid.

wish it was a full bar and need more help for the bartender on busy nights

t get a hold of restaurant services to accommodate for room service for breakfast

then i was doing laundry and found 5 different bugs in there within 20 minutes

hotel had not done laundry

is located, free breakfast which i stopped eating after the second night i found bugs in the laundry room

that it was under construction and that none of the amenities were available, no fitness , no laundry center

the guess laundry room there was plenty of hot water t.v. channel were ok

laundry took quarters but there s no change machine and front desk didn t have quarters

2nd floor laundry room is in poor condition and can be considered fire hazard due to expose electric wiring

place is super nice has laundry also

the staff were great. breakfast was good. nice clean rooms. laundry available.

loved the 24 hour airport shuttle service, the 4 (or 4:30am) breakfast start time, and the cheap laundry

beds comfortable. location good. pool area nice

the food was amazing and the bar . great staff

i was traveling with kids and the hotel accommodations fit them as well

the pool was very small and dirty needs to be revised and cleaned. not for small kids

very clean, nice gym, easy process to check in and out.

they offer a great breakfast included in your stay and affordable laundry service as well

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

the laundry situation is ridiculous

your laundry rooms are so disgusting old and half working

there where only two laundry facilities and both where not working nothing worked

front desk staff were very helpful, hotel location great, free parking arrangement more than adequate

oh and the tv picture was awful and the wifi kept dropping even hour or so

wifi network was poor

gym to old and the pool the time is too limited,so i want to use both at night time went i come

hotel claims to be pet friendly to service animals and emotional support animals and they are not these two

good gym and flexible access

the casino was the best part for us

they have a spa advertised, when i contacted the front desk, i was informed that it hasn t been open since

wished david's was open as well as the spa

due to many graduation events happening each day at the event center, we couldn't use valet parking but did

the wifi. our phones worked but my ipad did not.

rooms kitchen, living area ,separate bed and bath tvs are updated large screens customer service is

the pool is right for my 9 and 2 year old

free hotel shuttle service available 24/7 to take guests to and from airport, trains, restaurants, etc

in the master bedroom and pool was out of service the whole time so kids were really

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

the next morning i ordered breakfast and it ws great too

close to the airport with a shuttle that starts running at 2 am. free parking

while at the wedding i received a call from the front desk about a noise complaint in a pet friendly hotel

they had free breakfast for kids

elevator was slow which i used quite a bit due to laundry

the fact that they have a cc laundry facility and the in suite kitchen

staff was extremely friendly even my kids took notice the hotel is well kept and cared for breakfast and free

wifi could’ve been better. my kids wasn’t able to attend virtual learning due to the wifi

no variety update in fitness room

i did my laundry and had some breakfast before relaxing after work

the staff were friendly, polite and helpful. there was a laundry

cleanliness,the over all space of the room and the fact that they have in house guest laundry room

room had a dirty laundry type of smell it looked clean but had an odor but other than that everything was

laundry and shuttle available. breakfast option was relatively good

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

was able to access the laundry facility and the fitness center

access to pool, fitness room and laundry

kids running around unsupervised, people doing laundry, walking around with no shoes

there is an option to do laundry, with supplies provided by the hotel

we loved the use of laundry washing and drying free for hotel guests

the staff were friendly and there is a good laundry facility

was off the highway, easy to get to and lots of parking and access points to enter the hotel to get to your room

clean, comfortable, prompt shuttle and excellent breakfast

the bed was so comfortable, the bathroom was clean and big, the gym had lots of equipment, and the pool looked

were being completed so the laundry room was not available and my length of stay there was for almost a week,

breakfast nice location good value foe money you can add 1 more laundry

staff let me do laundry after hours

add more laundry mcs

ice machine and laundry was working as designed

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

even when i went to the laundry room to get some more those were dirty as well

the breakfast buffet is back. guess laundry room.

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

it is pet friendly

called for washcloths and towels and they dropped off towels only in a laundry bag

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

two of the four laundry machines were inoperative

could use a few more pieces of equipment in gym

the laundry room was on 1st floor, a plus since we needed washer & dryer

fireplace was broken

it took me and my kids almost three hours to watch a movie that was not even two hours long

location -staff-shuttles -room-kitchen

outside at the pool

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

facility mostly quiet, guest laundry much appreciated

my kids loved the pool and it is heated so it felt like you were dipping into a huge bathtub

loved the modern decor, cleanliness, and access to the bar and pool table

good facilities, including the laundry. it is very convenient to fort meade business park

loved the grilling area and pool

no pool or gym

nice hotel. just needs a hot breakfast.

the breakfast was fine, as expected

guest laundry machines $3 per each load and machine.

bar and restaurant hours were terrible

there s a bar in the lobby as well as adult beverages for purchase at the front desk

wifi

free parking

i liked the location and the shuttle service

as well as kitchen

the breakfast was was excellent a d the service was fantastic i can't wait to stay again.

love them having breakfast

it offered an indoor pool and allowed my family 2 adults and 4 children to stay in one suite

i did book based on the amenities of room service, restaurant on property, and laundry

did enjoy the location and well as the facility because it was very clean and had the bar area although we didn

chose this location for shuttle service to casino, and at check in was told they only offer limited service

the shuttle and the front desk people were very good and friendly. timely and efficient.

was a sign on the pool door saying the pool was closed so my family and myself obeyed

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

provides self service laundry and detergent.

great breakfast and room was spacious!!

it was frustrating as the kids were tired

used only for overnight before early morning flight - 15 min drive from bwi long-term parking