bedding lacking. towel too hard. need to address laundry department hotel not plus level

indoor pool and hot tub great breakfast and it's quiet the staff is amazing

the room even had a full kitchen including a range top

not enough handicapped parking

breakfast had good variety. pillows were perfect. could have used more towels,

no food availability and even the bar is closed

and the reception area being on the second floor made dealing with luggage difficult after parking my car

love that there was a gym and pool. yet the pool was too dirty to use.

think they need a breakfast bar for people who don't want to get out

location and the parking was easy and navigated and easy to get in and out of the hotel, especially in such a

no amenities i.e. laundry, pool.

parking was very bad, motel was run down, bad location

we were very pleased with cleanliness of our room, the lobby, and parking area

convenient parking and free wifi

the stay, check in, and parking. room was big for a 2 bed.

breakfast was good each day

parking is free, housekeeping excellent

we enjoyed the pool

lighting in the room, the pool could of been cleaner and couldn't open the back door with my

the room was great, clean and organized, as well as the pool

the desk, the breakfast, laundry and housekeeping

our stay a full lent trap caused a fire in the laundry room the 1st level was engulfed with smoke and a horrible

coin laundry, which i did not expect at such a hotel.

laundry very bad shape, raccoons in dumpsters and around trash cans

heater in my kids room put out a horrible burnt popcorn smell

bugs toilet loose lid floors dangerous alot of spaces in between planks & dips in floor free laundry great but

my room was in main hall to laundry and a common wall with the exercise/laundry room.

free laundry services and a small but well maintain gym

laundry facilities are great -- three washers and two dryers

like the laundry which was free

the customers as well as the staff and customer service,the food/breakfast, the pool, the laundry room (washer

it didn t have an indoor pool.

if only it had an indoor pool it would put the cherry on top.

dreadful wi-fi, very poor. gym and pool need some attention

room was clean, the pool and hot tub were really nice, and the location was good

good breakfast and coffee

small hot area by pool

could use a bigger pool.

clean, free breakfast was good, and the location was convenient

the hotel was very clean, and the breakfast was awesome

breakfast was delicious with a wide variety of cold & hot foods

unfortunately, one of the treadmills wasn t working and the pool wasn t open

the kitchen was closedown

location and the kids enjoyed the pool and breakfast!

breakfast was great. comfortable beds

the food and drinks were always good and the facilities (i used the laundry and pool) were great as well

finally figured out i was allergic to the laundry detergent or maybe something on the blanket and

was a fire in the laundry room and the fire alarm on the 4th floor only beeped once and did not continuously

the availability at the time needed. the location. quick check in. easy parking.

safe area. quiet room. free parking.

ice machines on alternate floors and one out of service. laundry room also off line.

rooms, good breakfast, pretty quiet considering the location

i could not get connected to the wifi

the room was comfortable and the breakfast was great

gym not in working

breakfast is always good and customer service is excellent!

the rooms are big, clean and complete with kitchen wares.

to many pets a lot of barking at night

the pool wasn't the cleanest and it was closed for maintenance on a ladder the last two days, even

the breakfast and gym were great

there isna ? ? t much within walking distance of the hotel. no laundry room.

pool needs some work.

sketchy individuals hanging in parking lot and side entrances

was very friendly and provided prompt assistance when we asked for things like pool towels and extra bedding

parking area

oh and laundry facility that was nice to clean my clothes and not have to go anywhere

the random rooster in the laundry room

both washer and dryer in the guest laundry had out of order notes on them

service at front desk, and they offer things that noone else offers like smoking rooms and a full laundry room

clean; good parking; great bed and sheets

the pool wasn’t so clean looking but didn’t really care for it

pool and pets allowed

it's great if you're on a budget and want a pool ,clean room and excellent customer service

the staff is wonderful and very helpful. the pool is a nice cool spot to enjoy the texas heat.

pool wasn't open. needs long mirrors

we were able to do our laundry while we were there which was most welcome

the pool closed at 8. my kids were so excited for pool time but they only got a ab two hours.

close to where i needed to be. breakfast was fast. lovely pool.

renovated nicely, had a king room with sofa and desk. the grounds were nice as was the pool.

very good saved time from going to a restaurant, costumer service always good and friendly, good parking well

central location very clean very nice staff and delicious breakfast

pool needed to be cleaned and repaired.

even though it was cold outside the pool was not clean. it had juice bottles and cups in it.

the breakfast experience

desk clerk exceptional nice! breakfast buffet was delicious.

they gave us the room right next to the pool since they saw i had children with me

it had a kitchenette that was very nice and convenient

parking was so cramped

clean, excellent staff, great breakfast

breakfast stops at 9 very large trucks in parking

comfy bed, laundry facility, vending machines, nice people

i had to do laundry

the pool was clean

and motel were dirty out non-smoking room smelled like marijuana

they have friendly staff, a well lit parking lot and a clean pool for relaxing after a long drive

toilet didn t flush a few times and the room smelled terrible like smoke and dirty laundry

dryer in laundry needs a good lint clean out. cost 5.00 to dry 1 load of clothes.

it was nice to wake up to a free hot breakfast

pool and hot tub was great

parking lot filled with drinking contractors all night - master key card left hanging in closet

convenient, free parking

staff was nice, room was clean and comfortable. breakfast was good.

i did not like about our stay was the cleanliness of the laundry room

hotel could have given hot breakfast already packaged in styrofoam containers to reheat in microwave, or take

the bar was a nice surprize

the pool was extremely dirty

breakfast was delicious and everyone was so nice

water no towels for pool, wouldn't give us an extra bath towel to use - said they were all in laundry

no outside pool to suck up the sun

weak wifi

the wifi was intermittent and kept kicking one us off

the gym is open

staff laundry services

the staff was very friendly, parking was accessible,location was perfect for my visit.

was missing some items (maybe due to covid), no wipes or no sanitizer in gym, bathroom tissue holder was broken

breakfast was good. gym was good as well. good quiet location.

location, cleanliness, offered a non pork meat option for breakfast. the staff was wonderful!!!

amenities offered such as the equipment in the weight rooom, some of the washing machines in the laundry room,

issues with laundry room

temperature very cool, complimentary tea and coffee, kitchen in room, pool, gym, &a laundry

free laundry facilities

parking near some decent eating options and easily accessible by a major highway

property was clean and gym was open for usage.

room smelled funny like dirty laundry

wifi which made work difficult and screaming kids in the lobby until 9:45 pm that i believe belonged to the

the parking was

wifi which made work difficult and screaming kids in the lobby until 9:45 pm that i believe

they had a shuttle to md anderson

love the fact that they have on site laundry area

be able to use sunlight to help out, my room was one of few that faced other rooms instead of the parking lot

secure parking

they had a smoking room ,the first time i seen this in a long time

room was clean and spacious, plenty parking spaces, quite and staff showed great hospitality

didn't like that the room didn't have any microwave refrigerator and no laundry room for all the basketball team

on site laundry room

bathrooms pricey breakfast and problem with the shower knob no laundry rooms on the property

my kids complained about the blankets being rough

the first time, the a/c made a clanking sound that woke up my kids when it came on

i like that my pets was able to.be there without me paying a pet fee and the room was clean

the pet relief area had so much garbage on the ground that it was too much trouble to use it

free parking, free wi-fi, conveniently located to stores, shopping, venues and restaurants

clean, comfortable and great location. pet friendly is a plus!

studio is roomie and clean, kitchen appliances in great working condition, hotel has ample lighted parking,

big room, onsite laundry facilities.

bed size, shopping and dining convenience, bathroom, and laundry

put me next to the laundry room and was loud starting at 6 a

they also had laundry facility on site

the air conditioner is extremely noisy, couldn't fall sleep at night. wifi didn't work.

everything..nice clean rooms nice breakfast guest laundry room friendly staff

washer is old and didn t spin the water out of our laundry

the towels were small and thin, the laundry advertised is nothing like the actual facilities

location for us was good and the laundry facilities

brightly lit parking lot and cameras everywhere

when adding to reactivate it so i could go in and out my room and the laundry room, the receptionist told me

laundry with new washer machines and dryers not working

location and kitchen

appreciated the cleanliness of the gym and the helpful staff to contribute to the nice ambiance of the hotel

the beds are very soft and noisy they are metal frames. you have to rent kitchen items.

the fitness room the laundry room the friendly staff

washing machine in the laundry facility needs repairing

, workout facility, laundry, sundries, airport shuttle, etc

the pool, fitness center, rooms, and shuttle services are great

beautiful hotel and very helpful staff. our shuttle driver was just a pleasure to visit with.

had to use back road through gas station parking lot to get to location

parking was not the best

ice machine, there was no breakfast included as promised-very disappointing, there was a kitchenette with no

there are no lamps at bedside. also no dishes or cookware seeings how they have a kitchenette

had a small kitchen.

, they had a meditation room, laundry room, shuttle to take you back and fourth for breakfast, coffee served

comfy bed and large working desk with good wifi

the swimming pool spa area was in disarray with furniture flipped upside down everywhere

room we had kids and adults yelling and running up and down the hall we drove for 2 days to get there and

have liked everything since the day i walk in, i love the room and ever the pool

found roaches in the room. parking is limited.

smelled of cigarettes. mold in the bathroom. wifi was too weak

no pool, not too clean, no toilet paper and dirty towels

the wifi connection was very poor

and when i asked if they had a room on the lower floors they said no when it clearly was a empty parking lot

we had to switch twice and eleven thought we switched we had to ask to get clean sheets from the laundry

laundry room

great service. good laundry room and comes with vending machine cokes and plenty of snacks.

still not hot smoking outside only laundry was 100 degrees plus

was close to restaurants and airport pool was closed due to covid

laundry room on site was great

room was next to the laundry, the dryer running all hours of the night were very loud

you have a laundry room don't have the necessary supplies to use the laundry room.

cleanliness, staff customer service, breakfast was good, laundry mat.

convenient for the airport. laundry facilities.

customer service very accommodating to our needs the hospitality is absolutely great breakfast was great and

pool was not the cleanest

pool location near elevators and no bathrooms in that area made for very wet and slippery floors

great hot breakfast and plenty of other breakfast items to choose from

not hotels fault but tons of luggage left by people who were eating breakfast in the way

staff, including shuttle driver, were all wonderfully patient and kind

swimming pool but too many young childern playing it it for older folks to enjoy

shuttle service was great

close to airport. good food and good bar area. good pool area as well

the shuttle to and from the airport is quick and consistent

laundry facility was clean

need working laundry

while laundry can be controlled and segregated, there is not much you can do once someone smokes in the

the staff, laundryroom,everything

barricades were set up in the parking lot entryways with only one way in or out of the complex

guest laundry not available.

area, shady people walking parking lot

outdoor trash cans in parking lot need to be emptied daily.

there is a room service you can order from and have delivered to the door

wifi

the facility was run-down; almost everything, including the laundry room and spa was broken

wifi was spotty at best, bed was harder than the floor, pillows were little more than air.

the time of booking that they were remoldling the place was a mess and we were disappointed the bar was not open

was a lot of people going from airport to hotel on shuttle

they said wifi didn't work on our floor and that there was a deposit that would be refunded 5-10 days and i

highly recommend days inn & suites ~ clean & roomy room, nice hot water in shower, clean laundry facility on

they have a laundry area outside our room (never used but very good to know they had)

clean, full kitchen, privacy, updated decor.

small parking lot and entrance and exit or tight

also, the staff at the front desk at 4am kindly accomodated and shuttled us to the airport

love the cleanliness, variety of breakfast items, on site laundry facility

laundry facilities were good and nicely priced (compared to new york, washington dc, new orleans

very clean could smell fresh laundry in hallways and outside

location for nrg stadium, pool looked nice but didn t use

the extra amenities were fantastic such as free wifi, outdoor pool, and the indoor gym

laundry room

i needed service i had to hunt them down to get clean towels and they would make me walk to the laundry room to

the on-site laundry facility is definitely a benefit

laundry room was upstairs, but no elevator

it may seem petty but i don t like bar soap it dries my skin

could use more laundry facilities

was food from previous tenant still in refrigerator, prostitutes doing business at hotel, no laundry facilities

i get to take my pet and there really nice and clean

the smoking room was clean.

parking lot tore up!

also they had laundry room with dryer & washing machine (very useful for long stays)

breakfast bar

in-room bath amenities could have been better. (more than one bar of soap)

even the pullout was pretty comfy for kids

the location, shuttle bus, staff, cleanliness

not enough towels due too low stock in the laundry

they have no vending machines !! and no laundry facility on property!

this hotel had decent amenities. laundry, gym, pool.

couldn t use the guest laundry they were about 5 of them sleeping i there

there 5 days my room was not clean once no laundry detergent no quarters for the machine dryer don t

also when we drove up there was a skanky car sitting out front and then 3 cars down was about 2 laundry baskets

laundry didn t work throughout the stay so we have to go to nearby laundromat

free laundry

appreciated the complimentary laundry

when we missed our shuttle the front desk got us an uber, then they paid for it

very friendly staff, laundry on site

lady at the bar was not friendly at all

bathroom door lock was not working and room service is done only after checkout

also, the staff did not explain exactly where the gym was or to have your hotel card, or anything

yes it's really pretty and it has a gym and a pool but it's a very sketchy area and bad people if you're coming

late check out.

four ladies in the breakfast area were very very nice and helpful

service at the bar was very nice as were the fish tacos

the bed was like a cloud and the pool was relaxing

24 swimming pool access and the beds

pool is quite small. cannot exchange coin for laundry.

friendly staff and great breakfast

pool was not available however at check-in was told is was open.

wish the pool stayed open later.

also breakfast was great

unclean facilities. only one laundry room

shuttle

the hot tub wasn t working and the gym was closed down

free breakfast

bed could have been more comfortable and the shuttle service could have serviced the airports

location was super. staff was excellent. laundry facilities were excellent.

one issue was i coukdnt use the laundry because i didnt get quarter coin from the reception

price, location & amenities (weight room, continental breakfast and pool).

needed few extra hours of parking after checkout. had to pay full 25.00.

proximity to the stadium and pet friendly.

the pool loved it

didn t have access to laundry , no towels were provided , was told to reuse what you had already in room smh

the lady in the morning for breakfast, she was very nice

the breakfast

breakfast was good and the lady was super nice and friendly

pool was nice

laundry ud83dude22 being in a group made it very hard to get the kids gear cleaned

the laundry room was a mess

elevator broken, ice machine broken and laundry room closed

nice breakfast spread. great value for the price. convenient shuttle to navigate to destination.

no milk in the downstairs market and none offered from the kitchen

for my room since mine was missing and the girl from the front desk said she couldn't help me bc laundry was

pool the day staff was awesome

it has an outside pool and it was only 50 . too cold to swim!

picked this just because it had a bar and restaurant

the key didn't work to get back in from the pool' 'the lock is broken so just prop

didn't like that they put us right across from the laundry room and all we could hear was the staff early in

close to laundry

breakfast could of stay on till 10 but it was still good to go thank you.

no hot tub and the breakfast was not very good at all

on while swimming we looked forward into swimming but just stayed 30mins in the pool because the kids wants to

only one wash cloth provided - they said the others were in the laundry

in progress, laundry on 2nd floor, vending on 3 rd floor

we like to help by conserving on laundry - but that is a difficult task w/no towel racks

the parking was close to the entrance and complimentary

parking is a little tight and entrance/exit is one venue to a one way street, so we have to make a

also liked access to laundry facilities in the hotel

awesome rooms, love the bar and the overall atmosphere was fantastic

pet friendly

my kids loved the breakfast

enjoyed the breakfast, the pool, weight room, ordered dinner for 10 people that turned out amazing when we

breakfast is nothing and no cleaning ness

breakfast

before breakfast because the air conditioner in the room didn't cool at all after the 1st room we was

we first arrived, our room smelled like smoke even though it was a non smoking room

september 2021 covid precautions prohibit lobby entry and preclude breakfast

4th floor and it smell bad going into the hall way , we also wanted to wash our clothe but the laundry room wasn

pool closed

no hot breakfast but they had grab n go boxes with 2 eggs, yogurt, bagel, cream cheese, orange juice or

access and close to nrg stadium, great hot breakfast, friendly and helpful staff, ability to retrieve luggage

pool was dirty on a wednesday

free laundry was an added bonus especially seeing as we came from overseas

a lot of parking spaces, free use of swimming pools and training facilities

they have a rooftop pool, perfect temperature and has a bar on rooftop as well

also had a nice pool area for relaxing

that they had a shuttle to the reliant stadium, made it it so convenient

laundry facilities on site was a bonus

i liked the laundry room

the beds were comfortable, the rooms were nice, the pool area is awesome and the gym was immaculate

i wish the rooms would have a clock and possibly a bigger trash can in the kitchen.

breakfast was one of the best that i ever had from a hotel, everything was fresh from the toast to

over the next week, i had to ask for laundry service, shuttle service to and from the hospital, directions,

hotel does not have room service neither a restaurants the cafeteria is absolutely terrible and definitely not

wifi did not seem to be secure. limited tolietaries in the bathroom. no usb ports in room.

my kids loved the pool and gym

my kids loved the pool and gym

taking towels to laundry

laundry room was clean, and the little gym was a nice plus

put on 1st floor when construction going on and couldn't use pool, laundry or breakfast

a laundry room

carpets are filthy, missing wallpaper, laundry not working