free laundry when the machines worked, quiet, kitchen

laundry facilities are old and out dated

laundry room location and size

laundry facilities a nice touch

the room was huge and clean, plus a great location, fantastic indoor pool, and complimentary breakfast

heated indoor pool, included breakfast, 24-hour mini-market, laundry facilities on site make this an excellent

was able to reserve pool time for my kids

was able to reserve pool time for my kids

the two bedroom layout and kitchen was perfect for our 5 adults.

my kids enjoyed the pool and basketball court, the breakfast was a good option as

staff were very kind to my son and to me. the guest laundry was a plus!

the laundry facilities were very reasonable and useful

the hotel was beautiful, the pool was amazing, and the breakfast was absolutely delicious

close to the concert venue and nice breakfast.

weather prevented us from enjoying the outdoor pool, but that's the only thing that wasn't awesome

homeless people smoking weed outside the hotel, laundry room drier didn't dry the clothes

i am disabled and the laundry facilities are now on the 2nd floor

laundry on 2nd floor and no elevator

internet was down at lobby computer and wifi was not working

quiet, 2 floors and i like being on second floor, good breakfast (more than many locations) good wifi

the rooms were clean and the laundry was easily accessible from my room

the hotel has laundry facilities which we had to use - we need quarters for the machine and the front desk was

the staff just ignored the kids who were running around screaming and jumping on the furniture

breakfast was very good

you get parking lot easily and then a lot of attention

clean, nice cozy well equipped pool and gym, fresh

it would be nice to have breakfast but due to the pandemic, i would rather be safe than sorry

small pool and hot tub

the bed was so comfortable i almost wanted to ask for a late check out

from the beds , showers, on site bar / restaurant ( with the best bartender/ host/waiter) to the lobby area

a non smoking room and the room absolutely reeked of smoke

breakfast

stayed 4 nights and room was cleaned and breakfast was very good everyday.

were dirty, non smoking room smelled of smoke, check in took forever and they took an imprint of my card

the room was nice, big and comfy and the breakfast was really good too

the pool area

staff was very professional,room was very clean, breakfast was good and excellent location.

terrible, barely could sleep, the hotel is pet friendly, but unfortunately you can hear all the dogs barking

i wish they had turkey sausages for people who don't eat pork during breakfast. overall great

room had to be changed. phone didn't work and no internet or wifi. breakfast was not acceptable.

loved everything! laundry adds a plus!

only vending, no quarters no laundry soap to purchase filthy rooms, there was a thick grease stains the size

laundry machines available

lot of trash in the parking lot, man was sleeping in the hallway when we walked out in the morning (

questionable characters hang out in parking lot at evening seemed to be on drugs

only one washer and dryer in the whole place. took me almost all day to do one load of laundry.

laundry and garbage bags in hall way all weekend

the whole ground floor was constantly cluttered with housekeeping and laundry carts

did not work ~ laundry facilities on the 4th floor

good, easy 30 minute access to all of my destinations, daily housekeeping good, in and out pools, gym, good

prefer password protected wifi.

very clean, easy parking, pleasant staff.

the staff was so helpful. my kids enjoyed the indoor pool

parking

cold pool

it was very clean. the laundry facilities were extremely awesome.

i did see two roaches in tub and in kitchen area

smoking rooms available

kitchen utensils, had to purchase some

not having access too kitchen essentials without paying for a set was extremely inconvenient

others leaving the laundry in the one washer and dryer that they have for hours

too noisey in early morning talking in hallways. laundry system set up and usage hours.

location and the crowd that hung in the parking lot

a little meat would be nice to add to the breakfast

did not meet personal standards. loud road location. drugs in parking area. needs to be rebuilt.

easy access to pool, small gym and laundry machines, as well as snacks and convenience items available to

clean, comfortable room; nice buffet breakfast; laundry machine on-site

the breakfast was great and all of the staff were courteous and helpful.

the pool and hotub very nice for relaxing

was clean and neat smelled fresh, staff was friendly, breakfast was excellent, easy and spacious parking, quiet

grimy corners of the bathrooms, laundry machines were really dirty, stained towels

candlewood suites have added to make the stay memorable and comfortable, such as the kitchen and laundry service

the mini kitchen was perfect

nice rooms and the kitchen

shampoo, conditioner, etc, kitchenette, extra supplies, locker on first floor either books

laundry dryers did not work

nice laundry room, even common areas like the lobby,

laundry room was nice and didn't have problems getting washer or dryer the whole time

they had laundry facilities and we had to do laundry that day so that was convenient

was nothing as the kitchen when we arrived

breakfast had limited choices

my kids loved the crispy bacon

wanted to stay in a hotel that had a pool, so the kids could swim before their long day of travel and flights

my kids loved the crispy bacon

the so called breakfast needs help! even with covid, the selection could be better!

breakfast choices very limited, two main cooked items only. bar service very poor...

location, gym, breakfast

super clean rooms; very comfortable; breakfast had a wide variety of options to pick from

i did not go to breakfast because i slept in thanks

breakfast was good

parking,,near shops,

wifi wasn't working on my tablet for whatever reason, didn't have to sign into it on my phone like

breakfast, cleanliness.

had an indoor pool, gym, and walking distance to everything i needed.

they enjoyed the pool and gym area

accommodations, laundry is good

if you're on the first floor you won't smell the smoke cause of the laundry room being on that floor

the laundry facility was an added bonus

and even if something goes wrong with a laundry machine or a bad card key, the response time and effort usually

friendly staff, ample parking, clean rooms and hallways

no laundry room or indoor pool

no laundry room

didn't like that it advertised a pool but didn't state it was closed till memorial day

wifi speed terrible

parking policy needs to be explained to every staff member at hyatt place and booking

service from the parking lot valet to the front desk, exquisite

my room was on the opposite side of the hotel far away from the handicap parking.

offered free headphones at gym

the parking was a little far

didn't like that there was no spa for a massage

the laundry cost $3

the laundry machines are 15% cheaper than other hotels i have been at lately

my family was booked into a smoking room when that wasn t requested and the laundry washing worker was the

plus blankets are so thin feel so cold overnight when my wife ask another one he said all of in laundry we have

rooms are like studio apartments, you can stay healthy cooking your own food and do your own laundry there, just

laundry room is disgusting and most machines don't work

the laundry room was a big plus.

there were a lot of different people walking around with laundry baskets, and the hotel had a stitch that ranged

breakfast was provided but there was no area to sit and eat

beautiful room with a kitchen!

so surprised and happy they had free laundry facilities for guests

the laundry facilities weren't working

accomedate my request regarding a room with kitchenette, or even apologized at check in that they couldn't

everyone wore face masks, meals were provided in take- out containers, the pool and gym were closed, housekeeping

pet friendly, location, ammenities, cleanliness,

the gym is quite sad looking

was close and convenient to the expo center and numerous restaurants, even a sunoco in the same parking lot

close to the airport, available shuttle to and from airport

the room service

free shuttle from dulles airport to and from airport which you could use anytime to get to airport for

i would give all the staff that was a part of checking in, to the staff in the bar area and the restaurant a

was clean, bed was very comfortable, bar food was excellent, coffee at cafe was smooth and very tasty

very friendly staff. nice rooms. bar and restaurant was great.

she had to go to kitchen for more cream, dumped out my coffee and used the same cup over so there were clumps

there was plenty of parking, a wonderful bar in the lobby and the rooms were spacious and very comfortable

clean, beautiful garden, helpful equipment( kitchenette, laundry machine

also, did a load of laundry & the key card locked area & machines were very clean

pay laundry and breakfast hours were a bit short.

the pancake machine on the breakfast bar was also a big hit with our kids

spend 8 nights ( my waif my 2 kids and i ) we booked on suite with 2 rooms

-vending machines and laundry machines all take cards and contactless payments

mgr apologetically gave us clean rm but it was between staff rm, laundry, & mechanical rm: noisy

the laundry area helps it's clean hotel rooms the front desk the manager is awesome super sweet

there was a laundry with snack machines and plenty of parking

breakfast was terrible with no selection

wasn't aware of the $100 pet fee until i checked in

the breakfast as very good with plenty of seating available. the bed was very comfortable!!!

great location. extremely clean. welcoming, efficient staff. excellent breakfast.

bed was extremely comfortable! breakfast was very good!

kitchen papers are recycled

laundry machines

the place offers a nice hot breakfast, and also has a small gym and laundry facilities opened for guests

breakfast was okay. i think they should provide vegan options

free parking was accessible and a great perk

clean friendly has a shuttle wonderful breakfast included

not enough parking

the breakfast. or offer a coupon to a local restaurant instead of a free breakfast.

bar for breakfast, convenient access to the room from the parking lot, as long as the keys were working

good location and good value! the room had ample space, including a full kitchen.

bar for breakfast, convenient access to the room from the parking lot, as long as the keys were working

nice buffet breakfast. clean laundry room.

was glad that they had a coin-op laundry, but it was expensive and i had to do two dryer cycles ($1

access to parking lot required an u-turn.

was a group of kids who were running through the hotel

bed was marvelous, pool was perfect temperature, breakfast was much better than most

regarding the laundry room, half of it is out of service

room was beside laundry, a little loud for 6 am, but only 1 morning.

they have a guest laundry also

the bathroom in our room smells like laundry that didn t dry, the same for the sheets

there s also a laundry room available, which was very convenient

i enjoyed the kitchenet and was thankful for the laundry facilities on site.

not enough clean laundry

ants and lack of clean laundry

it was by the mall and had laundry facilities

laundry very old

free shuttle bus to the airport.

also liked the shuttle from the airport to the hotel and from hotel to airport

location and 24 hr shuttle service

accommodating and personable staff, and included airport shuttle.

a 5 dollar breakfast special before 10, they were 15 minutes from the white house, and they had shuttles that

ok plus free laundry room

parking lot is a mess (pot holes, dirty) and the facility is in need of some investment

the breakfast was very good and location too was.good

the location to where my training was held and the hot breakfast

the desk staff were great- one let me borrow his phone charger and the others accommodated a late check out

there is a free laundry option and a small fitness center

staybridge suite s free laundry (do-it-yourself) facilities make our pack-light way of traveling so easy

the little extras: hair dryer, ironing board, iron, coffee pot, good coffee, ice maker, toaster, laundry service

hotel facilities included free laundry and weight room

was great, the staff, free laundry, breakfast, parking, beds, etc

spacious room, sufficient parking lots, near facilities. continent location

nice property if you are not traveling with a pet.

parking lot was very dark at night. better lighting on the side lots

gym is small. i couldn't get the tv to work. pool not in service.

free parking and internet and keurig coffee.

, vacuuming the hallways and making sure the laundry room is always neat and clean

the laundry room is filthy it s woman s undergarments on the table and on the heater vent in the

free and ample 24/7 parking surrounding the hotel and on-site laundry room are a big plus

halls were narrow, cluttered with laundry & trash

the staff are very friendly and nice laundry room available mall and transportation very close convenient for

day that we planned to 'chill' at the hotel & there should be more than one washer & dryer in the laundry

the laundry room did not have anywhere to hang up shirts.

we brought a pet and even the pet rooms were fantastic

no outdoor swimming pool.

pool need to be bleached and scrubbed a little slippery and algera settling in at bottom you can

it was quiet and we loved the laundry facilities.

no shower curtain no iron but it was listed the room had one no laundry basket listed that room has radio but

stayed here mid-trip, and they have free laundry facilities, which is very handy

kitchenette, the candlewood cupboard, the gym, and laundry

liked the free laundry services

pool, laundry and exercise room

room was not as clean and disposal in kitchen smelled a guest was running around in lobby doing laundry without

pool was never heated even though we mentioned it 3 times

the breakfast set up very nice. outside fireplace nice

specifically chose this property because it had a pool

laundry equipment is old technology. washer wastes water and dryer takes forever.

from other staff), i had no idea what was going on with house keeping, where the elevator or the gym were, etc

fact that my kids where strictly supervised by the life guard at the pool a parent can handle there kids at al

that the hot tub was removed, and the pool was too cold.

i called the front desk one evening around 12:30am when the wifi went out and the woman who answered was so

location, little souvenir shop in the lobby, laundry

great location to shops and buses, hot waffles at the breakfast bar and clean rooms.

parking lot littered with cigarette butts and the lighting was poor

heard running his engine and the backup alarm signal was heard, then loud talking/yelling in the parking lot

false advertising about pet friendliness had to sleep in the car with the dogs

i wish they had a guest laundry room.

breakfast , staff and facilities always fantastic and accommodating for the rolling thunder crowd

the parking was tighter than other hotels that we stayed at.

breakfast was okay- not exceptional.

clean amenities staff location breakfast

for pets

gym is there, but not really something the hotel is proud of

i liked indoor swimming pool too

room service was not expected bring a bag like take out boxes.

spa - i enjoyed my massage and pedicure at the spa and gift shop

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

great room, nice kitchen, spacious bathroom. nice complimentary breakfast provided.

was water available in the gym, but it would have been nice to have drinking water in the lobby

our pet was welcome

breakfast was great

laundry room / ice machine room , needs improvement !

i also didn t like that they didn t have dryer sheets or washer detergent for the laundry room

very helpful staff. good laundry facilities.

on-site laundry and dryer facilities are available

cleanliness of room and friendliness of staff. laundry service.

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

single elevator constantly had staff with dirty laundry in it

gave us a room right by the laundry room, so not possible ti rest during the day

first room was on the front floor but we kept getting woke up around 230a by staff doing laundry

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

praise this hotel enough, fantastic & polite staff, great b/fast, superb room, free laundry/wifi/tea/coffee

free laundry use was very helpful

free laundry service

complimentary laundry comfortable linens

breakfast selection was good for us and the social monday to wednesday was great laundry for customer was

facility with free laundry and free coffee maker a real coffee maker not just the in-room type

good location and comfortable stay. free gym and laundry

clean. quiet. free laundry. just the perfect experience for the end of this long week for me.

the room was nice and i liked the free laundry and printing services were also free

laundry facilities are nice and complimentary

when i arrived, there was a line of people waiting to check in or pick up laundry or other items, and with only

guest services; gym, laundry , restaurant

the friendly and helpful staff. the airport shuttle.

kids running the halls all hours of the night and very uncomfortable bed and pillows plus our room

outdoor pool was closed, a big disappointment for my grand kids

no laundry

great hotel with a shuttle for dulles.

super affordable and great value for money. friendly staff and easy to find shuttle

no room service

close to iad and offered shuttle service.

they do not have laundry facility available and charging for parking your car is $10 per day

the free shuttle from/to dulles airport was very convenient as well

is dated, the kitchen/cafe staff were not very friendly, things didn t work in the rooms, sofa beds not

indoor pool is a great bonus for the kids

i didn t like that the pool was closed

and laundry out of service

location to dulles, prompt shuttle service to airport, rooms were clean, large and modern

easy shuttle to hotel, nice room and staff

free parking and shuttle service

a big amount of money, but i thought it was pretty lame i got charged for parking

in offering a free laundry service at least one time

laundry is out of service

the family room was very convenient close to the airport super clean i love the laundry room

also, very pleased you had a guest laundry

change available for laundry

no laundry machine area

1. no in house restaurant/diner 2. no self laundry

dropped off our laundry to the front desk and they never sent it out

didn't have any laundry facilities at the hotel also the staff was less each time u need something u have to

add in a laundry machine area in case people stay in for more days

the staff told me that there was no laundry/dry cleaning service despite my room having a laundry/dry cleaning

she showed me the laundry room and the amenities around

kitchen :) privacy door for bedroom complimentary snacks in room uncrowded breakfast area airport

rooms were amazing, the pool is heated and just right for kids or adults, the breakfast had everything we could

our first room had an open bottle of liquor, dirty shower, and pet hair all over the pull out couch

no laundry facilities in hotel

very pleasant but quiet. great bar and restaurant. staff helpful and friendly.

gym and pool very basic. no restaurant or bar close to hotel.

clean, friendly service staff, great value for money, and gym was well equipped

great location: reliable shuttle service to iad.

great pool for the kids and a free laundry

quite atmosphere - comfortable beds and pillows - kitchenette - the shops around the hotel

s very convenient in relation to dulles, offers extended covered parking and is clean a

reasonable parking

the shuttle to the airport was extremely helpful

i could even do laundry here

wish we had realised that there was a laundry room on site before we got there

breakfast is included access to a mini gym and laundry room (not free or included in the price)

wifi only because i was told no ethernet connection although an ethernet socket was still in the

room was right by a parking lot light so if my curtains were not shut the light would shine through also i

very steep pet fee of $125 for one night. more than half the cost of the room.

the location was great, breakfast was good my over all experience was very good.

they had a $125 per day charge for a small pet

unfortunately, the pool was not open during our visit so that was a disappointment.

evenings/nights, there was no one at the front desk most times, they was to busy in the back, the pool was closed

value, laundry facilities, good gym.

off the beaten path but close to buses and subway and they provide shuttle service.

could have been something offered as a free breakfast even if it is small

i asked for a late check out and they were very

this hotel has free shuttle service where ever some one want to go in town easily go on that and the best thing

amenities such as laundry room, swimming pool, and a gym as well as a beautiful breakfast every morning and most

and goes out of her way to make sure the guest enjoy their stay even though the pool and gym the reason i

there wasn't anything that i didn't really not like. wish the pool was open later.

kids running around at 11pm

gym facility was not the best

great location, everything worked, well appointed room, ok breakfast, nice staff, laundry.

laundry room half of machines were broken

also had a good laundry room, which i utilized

broken television and untidy laundry area

laundry room very handy

i was placed in a room directly next to the kitchen which was quite noisy and interrupted my sleep

would love to been able to dine in for dinner and bar area

is a bar and snack bar in the lobby that is not properly ventilated

there is an urban air if you have kids

as a 3 star should have had some light breakfast for the price

location, pool, laundry, breakfast

no laundry bags , not clean to standards and strains and not a true suite as we only have one large

to find a disposable dirty laundry bag in the room but there wasn't one

tiny complaint, but the front desk didn t have any coins for the laundry facilities.

kids(high school team trip)

the inside pool, laundry, and gym

our room was across from the hotel laundry so the carts and workers were constantly crowing the area

the pool was not available

pool is too small. gets too crowded

too hard to get back to the main road. need more handicapped parking.

like a management cutting corners issue, at i could see the front desk staff was having to do laundry as well

indoor pool and possible laundry services

you are in your room, away from the screaming kids occupying the hallways and lobby its pretty well soundproofed

large rooms with a trundle bed sofa, great for families with a few kids.

the comfortable bed, in-door pool access

huge spacious room, great breakfast, large pool.

the pool was the big draw for the kids and was the place for them to expend their energy, while the

the pool was the big draw for the kids and was the place for them to expend their energy, while the parents

the staff was very friendly... nd i love that it has a kitchen too it as well..

the price, the swimming pool closed, noise from the highways

do like the pool, gym, the dining area, the kitchenette and the laundry area

did my laundry while working out in the gym

do like the pool, gym, the dining area, the kitchenette and the laundry area

pool water was very very cold although it was an indoor pool.

very fictional ,outside area with grills,nice gym

comfortable hotel, big gym. staff was very friendly

we liked the bar with

good facilities on site. convenient shuttle to metro. fabulous customer service by everyone!

although that happened when we arrived, we had the best experience with the shuttle drive and guest services

rooms are good, one of the best for this price. gym is fantastic, with very good equipment.

laundry room need sign to show price and vending machine can add detergent

laundry room in building, kitchen in room and all dishes are free of charge

very worn out; trash areas always overrun with trash; laundry room has mostly broken machines; 2 cleanings during

breakfast was limited, but enjoyed the muffins

staff and wifi

good location and facilities (gym, laundry, breakfast, clean rooms)

the hotel services are very good, nice staff and it has a laundry room

i especially liked the laundry room, since we stayed longer and it was very convenient to have a place to wash

breakfast left a bit to be desired and the gym only had one working treadmill

the staff was very friendly, the room was spacious, the beds were comfortable and the breakfast was nice with

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

the breakfast is delicious and i love the property decoration

very good location. kitchen provides flexibility to cook than eat outside.

the breakfast, was good

the breakfast was plentiful and very tasty. we were very pleased.

location near reston town center and free parking. gym was adequate.

wine bar restaurant is nice

breakfast was delicious and the staff were very kind.

gluten free bread or muffins or something with breakfast.

no pet fee is great, and free parking as well

wish that it was an outside pool.

awesome bar by the lobby

staff was excellent, roof top bar was top tier

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

one bar of soap in room

went to the front desk to exchange for clean towels, i was always told that either they're in the laundry or

special tanks to senora from brealfast area who helped me with the laundry

the laundry area had no coin changer

laundry had less than half the machines operating, and was also unclean

location free parking

the laundry was $3 a load, a bit pricey but i don't think the hotel controls that.

breakfast, free parking, well appointed and clean rooms, self-service laundry, and close to restaurants, and

the room noisy , the girl at check in didn t change the location of room beside laundry room

the pool was warm and the area was clean

breakfast spread, clean pool, adequate gym

and the laundry machines were free to use

the elevator needs to be fixed and the pool needs to be cleaned

pool was being worked on and was unavailable for use

was dirty and a lot of drug traffic, pool was filthy and fitness room was bare

wifi worked really good

laundry facilities however the door would be propped open so non-guests were able to use the

the onsite laundry room was filthy

the bed was comfortable. loved having the kitchen appliances. availability of the laundry room.

apparently the motel laundry was on the other side of the wall cause we could hear washers and dryers running

site laundry, so close to dulles international airport, lots parking spaces free and safe not to mention

got first floor near laundry/housekeeping

breakfast was fresh

the shuttle saved us money on transportation

easier access to the free wifi.

the party happening in the woods/parking lot

laundry is only coin operated, in this age nobody expects to not have a cc option for laundry

beds were comfortable, staff was nice, air conditioner worked, wifi worked

breakfast has a lot of options

construction on the facility and the parking.

although small they did have a gym and check in staff was polite

change for laundry

studio room large. complete kitchen was nice. nice gym and laundry facilities. close to sheetz

laundry room washing machines and dryers could be better cleaned and maintained.

shuttle driver friendly and efficient

loved the pool

i was really hoping to do laundry but the dryer wasn t working

laundry room is a great perk, as is being able to park your vehicle on site, and take a hotel van

he deserves major kudos for helping me with the laundry problem

close to the airport. early shuttle was great. check in was great and taleed did a great job

shuttle left early and we missed it

wifi keeps dropping, which is annoying; you have to keep turning it off and on to reconnect

neat shopping area-i wasn t expecting that! room service was good, too.

pool was not open during the day.

due to covid looks like their lounge bar area was not set up (or maybe we missed it) but it was very nice

lifeguard on duty at the pool

the door to the laundry room was left open, so the downstairs hall smelled wet, as if there was a pool

rooms, free shuttle service, free breakfast, clean rooms, friendly staff, laundry machines, close to the airport

laundry facilities

no quarters for the laundry, was told to go to the gas station next door

shared a wall with the laundry room and the ice machine was noisy

only thing is to have a laundry room where you can wash and dry clothes for an extended stay.

would have been great if there was a laundry facility

hoped for a laundry facility

please consider getting a laundry room, that would make it a 5/5

it did not have a laundry facility on the property.

to expensive for the services you receive 3 i think this is not a hotel but a shelter 4 the guest laundry room

had to pay for laundry

laundry room was not up to par

breakfast could be a little better

first night very noisy in the parking lot in the wee hours.

room is near the laundry room on the first floor (room 1129), there was a lot of noise from the corridor from

cleaning and laundry services must be provided as a lot of business professionals use this hotel

i asked about doing my laundry as they sold laundry soap to use

laundry facilities. only two was and dryers. took 4 hours to wash and dry 2 loads of laundry

was efficient and accommodating - arranged for a 3:30 am shuttle since the normal schedule didn't begin until