no laundry facilities in hotel

breakfast should be included

very pleasant but quiet. great bar and restaurant. staff helpful and friendly.

desk was hard to understand misrepresentation- gym was horrible front desk manager argued with me directions

shuttle service

great pool for the kids and a free laundry

maybe the parking was not as convenient as i would have liked.

liked rita how she was pleasant she reached out through email about my early check in request

gym

we took the shuttle to and from the airport and it was on time and very efficient

they do not have laundry facility available and charging for parking your car is $10 per day

in pool and gym was colder than i would've liked

very clean and great staff. live royal swans hotel employees were a neat treat for the kids.

possibly a pet stayed in the room before we arrived

gym open, but pool closed

she showed me the laundry room and the amenities around

the staff told me that there was no laundry/dry cleaning service despite my room having a laundry/dry cleaning

room shower bathroom size the kitchen and pool area.

very limited kitchen utensils, no measuring cup, no spatula, no skillet, bowls were not big enough to cook a

very clean and lots of space. love the room service option.

laundry had less than half the machines operating, and was also unclean

the laundry area had no coin changer

special tanks to senora from brealfast area who helped me with the laundry

went to the front desk to exchange for clean towels, i was always told that either they're in the laundry or

we were also traveling with our dog and hotel is pet friendly

and laundry out of service

pet friendly, no specific pet relief area, pet bags available

easy check in, airport shuttle

room was great, location was great, complimentary wifi in room was great

were no parking spaces open when we returned at 10:30 pm

free laundry use was very helpful

all. laundry machines and dry towels are at our disposal free of charge.

complimentary laundry comfortable linens

free breakfast and dinner (some days a week), hi-speed wifi, free laundry service, shuttle services

free laundry service

also, very pleased you had a guest laundry

laundry is out of service

the family room was very convenient close to the airport super clean i love the laundry room

in offering a free laundry service at least one time

change available for laundry

1. no in house restaurant/diner 2. no self laundry

add in a laundry machine area in case people stay in for more days

dropped off our laundry to the front desk and they never sent it out

no laundry machine area

didn't have any laundry facilities at the hotel also the staff was less each time u need something u have to

no laundry

the have a great kids menu for room service

pet friendly and no hidden fees

the 24/7 shuttle. can pre order breakfast the night before for room service.

bar and restaurant staff do a great job

value, laundry facilities, good gym.

expensive breakfast

smell of the lobby, location, room design, bed comfortability, gym

pcs and apple device all could not attach to wifi

the shuttle van will go to dulles airport, the reston town center and other nearby areas that while not

facility with free laundry and free coffee maker a real coffee maker not just the in-room type

good location and comfortable stay. free gym and laundry

they have free laundry and gym

room very clean. easy check in.free laundry!!!!

the room was nice and i liked the free laundry and printing services were also free

laundry room very handy

broken television and untidy laundry area

also had a good laundry room, which i utilized

laundry room half of machines were broken

fitness room , laundry room

would have been great if there was a laundry facility

only thing is to have a laundry room where you can wash and dry clothes for an extended stay.

please consider getting a laundry room, that would make it a 5/5

hoped for a laundry facility

it did not have a laundry facility on the property.

the hotel services are very good, nice staff and it has a laundry room

good location and facilities (gym, laundry, breakfast, clean rooms)

i especially liked the laundry room, since we stayed longer and it was very convenient to have a place to wash

all the staff very friendly, the rooms are super spacious, the cleaning is up to date, the breakfast is very

one afternoon there were kids running

the laundry was $3 a load, a bit pricey but i don't think the hotel controls that.

the room noisy , the girl at check in didn t change the location of room beside laundry room

breakfast, free parking, well appointed and clean rooms, self-service laundry, and close to restaurants, and

free breakfast

the gym, i didnt have to skip gym day even though i thought i would have to

got first floor near laundry/housekeeping

wifi was very slow and unreliable

there is no restaurant, no kitchen facilities and no supermarkets close by

stuff they are so friendly cooperative and polite especially mr mike the lobby guy and the shuttle driver hannin

place to stay, close to the airport, and well priced longer term parking

change for laundry

studio room large. complete kitchen was nice. nice gym and laundry facilities. close to sheetz

laundry room washing machines and dryers could be better cleaned and maintained.

because we didn't know what it was for, i kept the kids away from it

the wifi buffered alot

no quarters for the laundry, was told to go to the gas station next door

rooms, free shuttle service, free breakfast, clean rooms, friendly staff, laundry machines, close to the airport

laundry facilities

the door to the laundry room was left open, so the downstairs hall smelled wet, as if there was a pool

shared a wall with the laundry room and the ice machine was noisy

had to pay for laundry

to expensive for the services you receive 3 i think this is not a hotel but a shelter 4 the guest laundry room

laundry room was not up to par

wifi was a bit slow and clumsy to use, but was generally ok

washing machine broken. gym equipment broken

very worn out; trash areas always overrun with trash; laundry room has mostly broken machines; 2 cleanings during

laundry room need sign to show price and vending machine can add detergent

laundry room in building, kitchen in room and all dishes are free of charge

i apreciated the room with kitchen.

the coffee is yummy and the on the go breakfast a bonus

laundry facilities however the door would be propped open so non-guests were able to use the

apparently the motel laundry was on the other side of the wall cause we could hear washers and dryers running

the bed was comfortable. loved having the kitchen appliances. availability of the laundry room.

the onsite laundry room was filthy

site laundry, so close to dulles international airport, lots parking spaces free and safe not to mention

the gym make me relax

check in and out, airport shuttle, pool nad gym

they have an indoor heated pool and a great gym

room service was not expected bring a bag like take out boxes.

nice room. nice bar area. excellent airport shuttle service

the breakfast is delicious and i love the property decoration

very good location. kitchen provides flexibility to cook than eat outside.

the breakfast, was good

breakfast was excellent with various varieties for all age groups and location was warm and cozy

the breakfast was plentiful and very tasty. we were very pleased.

staff was excellent, roof top bar was top tier

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

wish that it was an outside pool.

awesome bar by the lobby

one bar of soap in room

he deserves major kudos for helping me with the laundry problem

laundry room is a great perk, as is being able to park your vehicle on site, and take a hotel van

i was really hoping to do laundry but the dryer wasn t working

airport parking available to those who stay. can save money and time with parking at the hotel.

the breakfast was good. the location great. the price was good

laundry facilities. only two was and dryers. took 4 hours to wash and dry 2 loads of laundry

room is near the laundry room on the first floor (room 1129), there was a lot of noise from the corridor from

cleaning and laundry services must be provided as a lot of business professionals use this hotel

i asked about doing my laundry as they sold laundry soap to use

hassle early check in handled easily

the guest laundry was available 24/7 with a pair of good machines, at low prices ($1

were printing services and laundry facilities available

no laundry detergent in washer-drier station

wifi was slow, no ice machines or vending machines near by

ve mentioned the shared shuttles

the kitchen is clean and selection of breakfast is good

being out allll day to come back to the room to relax we found the tv didn t work, and then the kids pulled

the complimentary breakfast a welcome bonus

i didn't have a pet, but they allow pets

comfortable large room with small kitchen facilities, perfect for overnight near the

when i arrived, there was a line of people waiting to check in or pick up laundry or other items, and with only

guest services; gym, laundry , restaurant

room service was quick and efficient. shuttle took us straight to the hotel.

very clean and the restaurant's breakfast was superb!

around the indoor pool, slight miscommunication on rom setup (two singles setup but worked fine) and maybe some

the checkin process; room; gym

location in reston town centre with a good bar and restaurant

location cleanliness pool

bar restaurant and gift shop all in 1st floor lobby

at the indoor pool was cranky

loved having the complimentary laundry to use

hot tub the pool the breakfast the room everything free laundry it was just a great place had a very relaxing

the pool, free laundry, and the breakfast

tv channels were good and free guest laundry

laundry service is also available

good facilities on site. convenient shuttle to metro. fabulous customer service by everyone!

staff are rude specifically the people serving breakfast and bar have poor customer handling

pet friendly

we liked the bar with

that the quality of the food was not better nor the staff was never around for service as the bar was full

terrific breakfast, pool, and gym facilities

shuttle back to airport

clean. free breakfast. free parking. great staff. amazing stay.

and our kids absolutely love all the choices they get

breakfast

nice, new, clean, friendly, pet friendly

awesome hotel and customer service. quiet rooms and wonders pool and hot tub.

room service order was mixed up

my kids had to sleep on couch and it was

there was not one channel for kids to watch cartoons on

i like the location and the fact you can use the indoor pool and utilize the grill area.

nice kitchen setup and decor

excellent breakfast. very clean spacious room.

the breakfast was clean with great options

the pool available for customers as it was closed during my stay.

laundry was busy when we

laundry room with easy access

laundry facilities good

extra cost of the pet

the suite had everything we needed, rooms were quite, great location and good breakfast

no laundry services on weekends - this might have been missed out on the website

pillows had no fluffy- look big but go completely flat when you put your head on them, no laundry at

the staff was really friendly and the shuttle services to the airport were very convenient.

location was perfect as i was leaving from the airport early in the morning, and having the shuttle ready and

although i had arrived fairly late in the evening, the bar was still open and i was able to order food

), and available laundry services

coffee tea availability round the clock, the barbeque and uninterrupted broadband services plus laundry made

staybridge suite s free laundry (do-it-yourself) facilities make our pack-light way of traveling so easy

there is a free laundry option and a small fitness center

was great, the staff, free laundry, breakfast, parking, beds, etc

ok plus free laundry room

the breakfast was very good and location too was.good

the desk staff were great- one let me borrow his phone charger and the others accommodated a late check out

shuttle drivers were especially friendly and helpful

shuttle only goes from the hotel to the airport once every hour

pool and gym were closed. had to asked for more coffees everyday.

the courtyard view and private balcony, as well as easy parking w/ quick access to the elevator

from servicing coffee machine to weight scale for my airline suitcase, to free and very good shuttle service

also liked the shuttle from the airport to the hotel and from hotel to airport

dulles airport was just a 10-15 minute drive from the hotel and a shuttle is offered

there s also a laundry room available, which was very convenient

they have a guest laundry also

they gave me a room adjacent to the laundry room. i ll not be staying at this hotel again.

the bathroom in our room smells like laundry that didn t dry, the same for the sheets

room was beside laundry, a little loud for 6 am, but only 1 morning.

laundry on site

did not like that fact the there was a turtle or rabbit race to the laundry machine

trash rooms are on every floor, there is laundry and vending room on the first

wifi is very slow if not worthless

the kitchen was good (although i did not use it, nice that it was there in case i did want

the rooms have kitchen so you could make a meal of your choice

not a lot of available parking, although i could eventually find spaces

of items in the kitchen

wifi is always week in many places. ac was noisy

room could have already been stocked with kitchen necessities

free laundry was definitely a plus, just go walmart next door get the cheapest washing powder for like

a free- ofcharge laundry room as well

renovated suite with kitchen & amenities they offer like fitness center & free 24/7 on site laundry

- laundry, gym, computer & printer,coffee, great room, great location, looked after our cases for 10

the staff are super nice, the location is great, the free laundry, the parking, the access, the rooms, the bath

the place offers a nice hot breakfast, and also has a small gym and laundry facilities opened for guests

laundry machines

pleasant staff and comfortable room. there was a great selection of food at the free breakfast.

i booked in my search i filtered hotel with indoor pool because i was traveling with my kids and to get out of

the staff is particularly helpful and super nice in here, they scheduled a shuttle to the airport for me twice

breakfast and gym were great!

bed was extremely comfortable! breakfast was very good!

kitchen papers are recycled

breakfast and gym were great!

breakfast was delicious, room was clean, staff was nice, restaurants and shopping center extremely

mgr apologetically gave us clean rm but it was between staff rm, laundry, & mechanical rm: noisy

there was a laundry with snack machines and plenty of parking

-vending machines and laundry machines all take cards and contactless payments

the laundry area helps it's clean hotel rooms the front desk the manager is awesome super sweet

the staff is very friendly and being the rooms have an actual kitchen to cook in is a deal maker for me

nice buffet breakfast. clean laundry room.

was glad that they had a coin-op laundry, but it was expensive and i had to do two dryer cycles ($1

besides the staff being great to us, the indoor pool being open was an a+ to help keep my kids occupied

we had free delicious breakfast, free internet and free parking

public areas are clean and pleasant; indoor pool is small but pleasant

laundry service is dreadful

the pool was out of service and my kids really wanted to swim so the manager made arrangements for us

no eating or bar facilities on sunday afternoon:/evening

i saw gym, breakfast facility(though i didn't use them)

great, located near a convenience store which was awesome since i didn't rent a car, timely free shuttle from

the laundry was inconvenient (on the top floor and coin operated)

staff at the bar and the breakfast were very

kids running all night long could not sleep paid too much money for the inconvenience.

small indoor pool

didn't use the pool but the gym was good

ease of parking near the entry doors

location, free parking, it was good for my purpose, which was to have a bed to sleep for one night

i wasn t able to do to laundry; you have to pay for breakfast, it s not included.

no microwave in room nor hot tub, only a pool.

pet friendly

only thing that i kinda hated, especially traveling with kids is that the lighting situation in the rooms was

had struggle with parking but that can happen when there are sports tournaments.

no laundry facilities.. so long term stay may need to go find a laundry mart.

also, it could use a laundry room

no laundry

laundry service no longer available

no microwave in room or guest laundry

kitchenette, trash room on each floor, and coin laundry in the building

and room no breakfast but great coffee and muffins or granola bars at choice vending machines and laundry

decent place with a kitchen.

breakfast could be better and more channels to watch

i loved the kitchen and the room size

basic facilities like coffee, laundry were there and the swimming pool was nice to have

staff was great. shuttle service top notch. great bathroom lighting. affordable laundry.

elevator door opened at the back where the laundry lady was, my hands are full with 2 other guest waiting at

breakfast delicious-selection good. bed great. live the fact there was laundry room. pool nice

guest laundry was inexpensive and easily accessible

breakfast was great. we loved the 2-sides fireplace!

wanted to reserve a spot for the pool, but they were all taken

this was my 2 year olds first hotel experience and he had the best time at the pool and of course enjoyed the

the pool, seating and grill would be terrific additions to the overall comfort of the environment

there was no wifi password shared upon arrival

quiet, restaurants nearby, hotel restaurant and bar with room service.

i especially appreciate the free parking at this property

the room service was prompt band hot and

the gym is quite sad looking

desk gave me the coupons - even though i had not officially ordered the two rooms with the super pet expo discount

horrible like sleeping on concrete went to use laundry not only was it dirty and full of trash but washer was

pretty clean, no smell, window opens, free parking

facilities( outdoor sitting area w fire pit) starbucks and cafe on-site, airport shuttle and 5 mins walk to

there are too many other hotel choices with better breakfast options and a bar if you like that sort of thing

i wish the gym facilities had a little bit more to offer. but they were adequate enough.

laundry room is disgusting and most machines don't work

there were a lot of different people walking around with laundry baskets, and the hotel had a stitch that ranged

the laundry room was a big plus.

kitchen. easy access.

to find parking was tricky, and drove around the building 3times before we could find our room

rooms are like studio apartments, you can stay healthy cooking your own food and do your own laundry there, just

the laundry cost $3

the laundry machines are 15% cheaper than other hotels i have been at lately

my family was booked into a smoking room when that wasn t requested and the laundry washing worker was the

plus blankets are so thin feel so cold overnight when my wife ask another one he said all of in laundry we have

room was not as clean and disposal in kitchen smelled a guest was running around in lobby doing laundry without

pool, laundry and exercise room

hotel specified to provide shuttle but found out it s a big fat lie very disappointed and feel cheated

breakfast and didn t know there was a pet fee.

flight was delayed and i tried to find a good hotel with a shuttle from the dulles airport

the location was convenient to my family. the decor of the hotel was pleasing and easy parking.

paying for breakfast and small pet fee is a lot

the heater went out on the pool and jacuzzi was not clean.

the gym was pretty small.

no breakfast included, slippery pool floor, almost fell twice

i also liked the food at the restaurant, and i liked that room service was a reasonable price

didn't like that there was no spa for a massage

the bar and restaurant was very good

a short walk away is plenty of parking

parking lot was full so had to park in back lot

no laundry room

no laundry room or indoor pool

wifi was open (not secured with encryption/password) and very slow, about 1mbps up/less than 1mbps

also, staff member at front desk natasha took a confusing parking policy that had been explained in two different

location, staff was very nice and helpful, bar food was good, the pool area was clean and the lifeguard was

clean, beautiful garden, helpful equipment( kitchenette, laundry machine

also, did a load of laundry & the key card locked area & machines were very clean

pay laundry and breakfast hours were a bit short.

there was even a fireplace

and running the entire time, a big dog barking coming from the room under me and the family with kids yelling

the staff are very friendly and nice laundry room available mall and transportation very close convenient for

free and ample 24/7 parking surrounding the hotel and on-site laundry room are a big plus

halls were narrow, cluttered with laundry & trash

the laundry room is filthy it s woman s undergarments on the table and on the heater vent in the

, vacuuming the hallways and making sure the laundry room is always neat and clean

the laundry facilities weren't working

so surprised and happy they had free laundry facilities for guests

charged a nightly pet free despite not offering housekeeping

as i was going to make my own breakfast using the advertised kitchenette, i had to go back down to reception

loved the on-site gym. staff were very polite and accommodating.

not enough clean laundry

it was by the mall and had laundry facilities

laundry very old

i enjoyed the kitchenet and was thankful for the laundry facilities on site.

ants and lack of clean laundry

laundry facility

no shuttle bus. they say there is a shuttle on the website.

breakfast was good (no waffles though so my kids weren't super thrilled)

i love how simple check in was and the complimentary breakfast was more than enough to fuel my trip back home

and lastly, far as we could see, this business was the only one that had not had their parking lot cleared 4

big desk and free laundry

stocked kitchen free laundry

it was quiet and we loved the laundry facilities.

kitchenette, the candlewood cupboard, the gym, and laundry

stayed here mid-trip, and they have free laundry facilities, which is very handy

laundry equipment is old technology. washer wastes water and dryer takes forever.

pool was closed

also, pool should be open for guests with social distancing guidelines enforced

that the hot tub was removed, and the pool was too cold.

andrea at the bar was incredible, she knows how to make a great drink and converse with her guests

day that we planned to 'chill' at the hotel & there should be more than one washer & dryer in the laundry

the laundry room did not have anywhere to hang up shirts.

breakfast area was too crowded.

gym is on lower level and small

the full breakfast in the morning was an added treat

location, little souvenir shop in the lobby, laundry

decent breakfast

nice location, plenty of parking, room was clean, very basic

no discussion on amenities, wi-fi, breakfast hours

wifi connection was reliable

location, free parking and wifi.

we had to wait with 3 children in the lobby and that wasn t convenient, but they offered the kids free snack

staff was awsome!! clean and quiet property! breakfast was awsome, nice variety!!

the office chair in our room was dirty and had pieces of kids toys on the seat

two nights we had kids above us bouncing around making a lot of noise

on-site laundry and dryer facilities are available

laundry room / ice machine room , needs improvement !

the cleaning/laundry carts are noisy as the go by rooms in the morning.

room was next to the laundry and the removal of the carts were very noisy in the mornings

cleanliness of room and friendliness of staff. laundry service.

i wish they had a guest laundry room.

parking was difficult due to updating the exterior.

they are still working on the exterior and parking can be a problem at times due to construction equipment

breakfast doesnt really count as breakfast but acceptable.

breakfast is good and place was very clean. staff was friendly

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

very clean, breakfast was one of the best!

no kids play area, and no dinner/lunch options

liked the very well stocked kitchen area

our pet was welcome

nice having laundry available to use which i did once

we have a full kitchen access to laundry facilities, gym and breakfast every morning

thing that i feel as though i had to complain about was the reference never being on time and laundry costing

they are big mirrors in the wall and nice self laundry i would definitely recommend this place to anyone that

stayed here three times now and i love the fact that every room comes with the kitchen as well as laundry

gave us a room right by the laundry room, so not possible ti rest during the day

single elevator constantly had staff with dirty laundry in it

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

first room was on the front floor but we kept getting woke up around 230a by staff doing laundry

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

laundry room was nice and didn't have problems getting washer or dryer the whole time

laundry dryers did not work

nice laundry room, even common areas like the lobby,

they had laundry facilities and we had to do laundry that day so that was convenient

breakfast was mini muffin and coffee. was expecting more.

at night we heard machines from laundry room which was next to us

also has coin-operated self serve laundry which is helpful in long

laundry amenities was outdated and (2

the laundry area could use some improvement

they had laundry facilities and a business center, and the location is pretty great if you don't want to

staff in hallway sloshing water and filthy laundry around

put us in a noisy room and said there was nothing they could do because our room was above the laundry room used

no room service for food at night

the bar and breakfast staff were extremely friendly and provided

pleased that they now allow pets

only downfall - no room service - all else was great

gym is wonderfully equipped and the choice of pools is terrific

loved everything! so much do for teens! swim golf and gym!

no vending machines and limited snack bar options added to no room service after 10am.

the gym and pools were awesome (also liked the adult pool option), the spa was amazing

was spacious, clean, and comfortable, with access to gym and laundry

laundry facilities were large and convenient.

laundry room was clean

laundry machines didn t work properly, one washer leaked water constantly, one didn t spin, one

positives: morning coffee, laundry facilities, workout room, nice area to eat or just sit and relax

the laundry is coin operated (

no laundry service.

they also have 24 hours self-service laundry machine

they have guest laundry (washer and dryer) one site, which was useful for 1 week stay

i don't know whether it was caused by laundry or hvac, but do not stay in room 622 if you want to actually

laundry machine only accepts quarters for the $2 charge

gym (can be improved a little and there were some missing dumbells but nothing drastic) and a laundry room (that

tyson's corner center), the comfort of the bed, the cleanliness, the fact that there was a decent gym (can be

free wifi is not secure, but i tried later to sign up for the better wifi option and couldn't get it

gym was excellent

the onsite laundry was very helpful

close to the laundry / ice machine.

pet fee is high

is pretty clean, organized, great staff, nice equipped gym and super close to tyson wework and other office

room, gym, front desk, etc all well cleaned

the laundry is not complimentary

laundry on premises a plus

dog mess in lift and laundry area

us out of our room that after so called breakfast we couldn't get back in & kicked us out of the wifi too

there was adequate, well-lit parking

there was a sizeable bump that made it dangerous for my kids to walk on

in every way: from the club level to the spa to the housekeeping

food, swim pool, whirlpool, spa, club room.

the cute and cozy bar hotel had live music during our stay

the spa treatment in this hotel is amazing! plenty of dinning options as well

refrigerator, microwave, or guest laundry facility

also, i would have liked pay do- it- yourself laundry facilities, at least on the floor with pool and gym

extra charge for pet

dining was from the restaurant down stairs and the food was very limited especially when you have kids and it

they could have given complimentary water bottles. also you have to pay for wifi

could have been better for what i paid. no laundry service. room cleaning if you request.

the room smelled like stale wet laundry

wish parking was better. wifi shouldn t have a cost.

no swimming pool, lack of activities for kids.

no wifi - $12 per day if you want it.

lost my laundry and did not want to cover the lost items

no enough parking swimming pool timing

indoor gym and pool, easy access, friendly staff.

the gym was clean as was the pool area

location, staff, lobby, free parking with ev chargers

the room and the mini golf course was great

i went to the bar i could not buy a drink

everything was amazing - the room was very nice and i would have stayed longer - breakfast was good , very wide

on i booked the love is in the air package which came with a bottle of wine, chocolate, silk rose petals and

breakfast, bar & rooftop was excellent!

was no laundry room - just a laundry service and i originally thought i booked two queens but somehow got

rooms were not thoroughly cleaned. they allow pets so a dog barked the entire night

the shuttle service around tysons was great

pet fees should be posted so you know what the charge is

we like westiins. they are always pet friendly and extremely clean.