property was very clean. favorite was small kitchen in room and free laundry room service

the room was a pretty room and free laundry service.

the laundry was also free which was a plus

free laundry, fully equipped kitchen and overall suite amenities

the room and hotel were super clean and it had nice accommodations, gym, laundry room etc

nice location,pool area was great for the kids, room was clean and comfortable.

we stayed because we had the little kids and just got off the road from a 12 hour drive but will never return

thin walls kids running in hallway after 10pm slamming doors

ants in the bathroom unadvertised pet fee $50

we stayed because we had the little kids and just got off the road from a 12 hour drive but will never return

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

the laundry room was clean, but the dryer wasn't working

nice staff, kept my room clean daily, nice fast breakfast, nice location.

the wifi did not work. there were cockroaches in the room.

i only stayed 2 nights, the free laundry service was

laundry service was good

asked for an early check in and the lady at the reception desk granted me with a smile

the parking was very limited

the breakfast was good and very convenient. the staff was very friendly and helpful.

is a mini fridge and microwave as well as a coin laundry on site, which is great

no plastic laundry bags

the room was clean but smelled like a load of laundry forgotten in

very quiet. plenty of free parking.

parking is a little crowded.

bed was fine comfortable size room no quarters for laundrychange

the laundry on site is a huge plus

when attempting to do laundry in the coin operated machines

machine in laundry

had the do not disturb tag out but maid banged on door and woke up me and my kids

was next to electrical room, laundry and back door

breakfast was good

alicia in kitchen was the most wonderful staff person

clean, nice, good breakfast

really loved the breakfast and how the check out time was really late so i got plenty of rest that night and

like how clean the rooms is and the workout room also they have a laundry room for the customer

issues in laundry room

price. value. clean. good breakfast ud83dude0b laundry room.

i think you guys need to add a laundry room so we censors our laundry in

is a guest laundry room on the 2nd floor

there is a laundry center with all working equipment

the laundry room is free to use.

clean friendly live free laundry

like the free laundry the customer service hotel employee was amazing customer service went out of her

swimming pool, laundry facilities, breakfast

spacious. dishes provided. laundry room that works. lots of parking.

had a laundry room that other guest was very helpful with in using and providing soap.

laundry room, dryer exhaust / lint behind dryer

good location,pet friendly, ok price, free wifi

didn t get room service not one time in 2 weeks i had to bring my sheets and towels to the front desk for new

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

the laundry room the dryers didn't work too good

i like that they have a swimming pool.

great gym.

room was very comfortable and quiet. safe location, well lit parking lot. staff was very nice.

was a biker party outside in the parking lot that was extremely loud

was amazing especially horace and the girl from louisiana that worked in the kitchen and bar

prices in the bar for beer were very high! menu was ok for dinner not the best selection!

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

also enjoyed the kitchenette

gym is terrible

being on the back side and being able to enter laundry and go into the front or back side door

roaches, key wouldn't work for laundry door

the room was clean, laundry room was clean

i requested was taken into consideration i was given a third floor smoking room i have two small dogs one has

there were people speeding through the parking lot real fast and hanging out of cars

clean laundry facility

need to have laundry done so you can have more then one face towel

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

the wifi didn't work very

staff was very rude & wifi didn't work

wifi

said pet friendly

was glass throughout the parking lot

big rooms, free wifi

how far i had to travel to the laundry room. other than that everything else was great.

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

i'm unsure if there was a pool; i was thinking there would be, but i wound up not having time to find out

nice pool

we think it was the cleaning staff carts & possibly the dirty laundry shoot

great prices for doing laundry in washer/dryer

great room for the price, kids loved the pool area, and breakfast was really good.

pool & water play area

the parking garage was a little creepy but other than that nothing!

laundry room was next to my room

excellent room facilities in suite. on site laundry was useful.

the breakfast

clean, comfortable with friendly staff. easy parking. many restaurants nearby.

the full kitchen

no pool, no laundry to use, day staff was not friendly

only was the room roach infested, i was placed near the laundry room and the water turned ice cold several times

no guest laundry on site, and staying for a long period of time, that would be great to have.

i was staying the roof leaked, no laundry, no business center and no pool so the only amenities were breakfast

breakfast could be a little better

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

the room smelled like laundry that got left in a front loader too long

was mediocre, did not greet or show appreciation, laundry room was

didn't work, hotel emergency alarm went off twice (once at 3am), was told kitchen was closed when i tried to

room 323: i should have let staff know about the slow drain at the kitchenette sink

spa tub laundry facilities pool and hit tub

and they are pet friendly

breakfast was good. i was glad to have a hot breakfast.

sausage for breakfast was not cooked all the way

yes l like the breakfast

need updated laundry facilities: washers & dryers rusted inside, some not even working, dirty, someone leaving

the wifi didn t work at all.

my check in person was very friendly!! i'm terrified of pets but he made me so comfortable

the fact that it had a kitchen

property, parking lot, hallways stink and not clean

the property is so romantic a hot tub in the pool area would be on my list.

was very friendly at the door swimming pool is clean rooms were clean all together very clean place and great

wasn't a gym, hotel bar wasn't very accessible , drop off in bathroom from shower to floor a little steep

pool, surrounded mainly by concrete, was in full sun and in july heat was not an appealing option

great hotel. lovely staff. very clean. very short walk to a nice bar and indian restaurant.

smelled horrible like smoke and weed, the rooms look like they have been abandon, and where your laundry gets

also it would be nice to have access to the laundry room

laundry out of order

the laundry room is out of order but there are filthy clothes on the floor

laundry was out of order

people were hanging out in parking lot with radios thumping until it started to rain ( thank goodness)

the carpet was coming up

loved everything about it from the parking to the friendly and helpful staff and it was very clean and sanitary

was a homeless camp in the parking lot

the staff was great. breakfast was ok. i have had better breakfast at other best western hotels.

they went out of their way to help us with our laundry and to make our stay very pleasurable

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

clean. value for money. breakfast fine. easy access to freeway.

very nice breakfasts, good service and i like very much the pet service..

more breakfast

also booked for the laundry room access, but did not do laundry, floor was soaked and the area was dark

bed was hard, towels were dirty, and breakfast sucked.

questionable clients, pool was not functional as listed and no breakfast as listed

pool empty and damaged

breakfast was ok

laundry room

no towels at pool side, had to get our own towels from the laundry

i have the need to use the laundry on the twelfth floor and had to clean months of grot from the top of the

there was a guy that looked like he was pushing a huge laundry basket

rudely informed me that she was not the housekeeping manager and she didn't have a keys to the laundry

workers were smoking in laundry area.

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

parking lot was easy to access.

let s see shower didn t work wifi didn t work stains all over the bed black mold all over the shower only

then i found my cat run over in their parking lot

weird (very weird) smell in laundry room

coun operated laundry facilities are available but only one washer and one dryer

free secure wifi in room refrigerator

the small kitchen area is adequate for preparing simple meals and a coffee pot and sink for doing dishes

called in advance to the property to ask if a pet deposit was expected at check-in

no laundry room

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

they need a laundry to dry your clothes

there was no laundry facility and the pool hadbugs all in it

the staff and food at the bar was amazing!

drugies in area stalking asking for wifi password & roaming property fighting, felt my family & property were

grounds littered with trash and womens underwear, guests smoking weed and drinking out on balconies above us

the room smells cigarette, even though we requested non-smoking room

hair dryer , no breakfast, some store next door at some people hanging out but there was several security cameras

staff were very helpful, we felt very safe with parking lot cameras (cross country moving truck) (+)let me park

great location, convenient and new rooms. gym is also nice.

drink prices at the bar were a little high

front desk allowed my family and i ro early check in

the bar area

my hubby loved the bar great service nice people there

great bar and delightful

room service, having a suite i expected to at least have coffee and room service

staff, location, room service, lovely hotel

no room service

had mandated maintaining an uncomfortably low temperature throughout the grand lobby, restaurant, bar and

we replied oh no, our flight departs at 6:00am and the hotel shuttle was taking us to the airport at 4:00am

and bar service was not ready for the post concert crowd

room service was great

it say complimentary shuttle but it only goes to the airport and only if you reserve a time, so eve that was

valet parking was a plus and your shuttle was even better

parking was free but i would have like to be able to park a little closer to my room

nothin but wifi access was good

our room was on the 1st floor & had an exterior door that opened directly to the parking lot & our car

was broken, the walls were filthy, there was no shampoo or conditioner, no ashtrays in a smoking room

also, i paid for a smoking room but had to go outside to smoke, not inside room

the pool was up to 5ft deep which had our kids excited as the others went to only 3-4 feet

rooftop bar was not open

enjoyed using the gym and had good equipment

wifi connection faded in and out too often

my kids enjoyed the pool

no laundry facility

-i did see one quick drug exchange in hotel parking lot to a women in a mercedes

pool was closed

need more front parking

too many kids in pool area, pool needs updated!

the breakfast was horrible only one waffle maker so it's kids in line the whole breakfast only 3 hot spots eggs

we enjoyed the outside space to stay up and spend time with friends by thw pool

i did not use the pool, it could have been cleaner

the kids felt the springs in the thin mattress

convenient location, free breakfast, kitchenette helped since we had kids.

dryers were broken in the guest laundry area

they didn t have the outdoor fire pit going no indoor pool

the pool was just what we needed after a long drive and pool towels were provided

i didn t like is that i paid a deposit and traveled just to stay at this hotel cause it had a bar downstairs

we had a blast with the kids and we're sorry to leave

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

the breakfast was okay. oatmeal and the juices were watered down.

gym was small but mighty - had everything you d need for a workout while on a trip

pool was dirty

breakfast was superb both mornings we ate

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

pool, fitness center, and laundry are small and dated, but available

and filter water did not work on the floor we were on, parking was not free, no valet parking, bar did not open

the following morning so it was disappointing when we woke up and were ready for breakfast with 2 kids

late check out

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

they had laundry on site and there was water bottle filling stations. plus the parking was free.

i went down for breakfast, later that evening i was there for the murder mystery dinner and the wait staff

unsecured parking garage elevator access.

the laundry equipment was not cleaned. ice machines were not on every floor.

short of staffs. need more washer and dryer. laundry room should be seperated.

facilities offered ex: laundry on site accessible and

when i used the laundry room there was a transient using the machines

good location near downtown little rock. having laundry facilities is valuable.

was fine the only problem was a lady in parking lot yelling

parking well lit

the breakfast was simple but well stocked

it was clean, just a short walk for breakfast and good last minute price for concert.

i really liked how the parking spot large and not worry about other car dent yours

can't say there was anything i didn't like except vending machines empty and no laundry for guest

the pet friendly atmosphere

not pet friendly

come tell my neighbor to stop yelling at her babies awful experience i could not use treadmill in gym they were

shady looking characters in parking lot

the atm should be located in the room where the laundry service is located

laundry out of order all 4 machines

great laundry facility

could not pick up wifi

wifi was having issues so we couldn't watch netflix

the restaurant is closed and the floors, especially in the laundry room are flithy

the laundry room and outside entrance

when arriving, the windows were dirty, there was no wifi and the tv didn't work

clean rooms, very good breakfast, easy access to rooms from parking lot and friendly staffs

please pickup the parking lot and entrance.

loved the laundry facility. room very comfortable.

i really enjoyed the full cooked meal for breakfast and it was so,so delicious

i don't eat breakfast, but had the coffee and the breakfast bar looked very good and much more than most i've

breakfast offer due to covid19, could have done better than a pop tart and granola bar and tiny/mini juice box

the kids thought it

the sink in the room didn t work. the dryer, when i washed laundry didn t work,

staff is nice. i used the guest laundry which was convenient. indoor pool.

no pool

that i can out-right say was bad, but the breakfast was so-so

to covid the pool had no furniture, no place to sit

was surprised about the wifi they offered

parking is free and well lit

was nice, breakfast was good and well monitored, beds are comfortable, parking is good and close to doors

breakfast was good

breakfast was lacking. pancake machine wasn't working

the laundry facility does not work and they don t even have the decency to put an out of order signit

oh the laundry lady rolls around 830am to get laundry and wakes you up so be

staff was unfriendly when trying to change bills to quarters to use the laundry

laundry room is small but it took care of what i needed just have to wait for somebody to

i didn't have breakfast

everything especially the free laundry service

new hotel clean. loved the free laundry facilities.

liked that it was new and modern and we had an early flight so staff called in a shuttle and they were there in

good priced parking

breakfast bar had limited options

however, this don t have a pool or laundry

i would have like a fridge, microwave, and laundry facilities

it had a small restaurant and bar with very reasonable prices

the breakfast had a good variety

we were traveling with a pet and it worked out great.

very clean and modern. pet friendly

great location for anyone traveling with a pet as there were many clean, neighborhood sidewalks for a nice walk

loved the bar area with the pool tables

kids couldn't use the toilet if dad was in the shower

fun bar event with live music was happening the night i stayed there

there is also a nice variety at breakfast

shuttle driver was working the night of my stay extremely rude to the guests (including me) he was

the breakfast was fine and the location is great for anyone planning to use the airport.

advertised airport shuttle services

the shuttle service to the airport is super convenient and the drivers are very friendly and super

to covid-19 the breakfast was a bag breakfast and we could get in the pool but that's understandable

friendly staff & clean & breakfast buffet was very nice.

delicious breakfast, great little pool, comfortable beds!

we had to leave too early for breakfast.

slightly disappointed in breakfast options

great staff, the laundry facilities needs some work.

location;free breakfast;located next to a bus stop that heads right to the transpo;laundry facilities & the

in the guest laundry, the washer worked fine. the dryer was not working.

staff local gas station right down the street from bill & hillary airport nearby breakfast eatery laundry on

the toilet squealed when it shut off but ran more than it shut off, there was no kitchen, no couch, only 2 very

shuttle from airport was slow arriving and wake up call wasn t followed through on

air conditioning made noise all night. screaming kids late at night

breakfast included

came across a drunk homeless man sleeping in the steps in the back parking lot

great shuttle service clean rooms, nice bar

we stayed in a room with a kitchen, paid extra, we had nothing to cook with

gross stained carpets

the staff as well as the pool.

peaceful, comfortable bed, spacious room and great breakfast.

was told that the swimming pool was open but was informed it was would not be open when we checked in

guest laundry was closed.

parking is easy and we enjoyed the property and the costs were reasonable

clean. staff was awesome!! breakfast was yummy

the breakfast was so nice! the staff were very friendly and helpful during my whole stay.

very nice breakfast

extremely clean, friendly staff, good breakfast, nice pool.

liked the spacious rooms, the kitchen area and that it had enough kitchen appliances to cook my own food or frig

property has nice spacious studio suite type of rooms with full kitchen and utensils

also there was nothing to use in the kitchenette-no dish soap or towels or dishes of any kind

very nice, clean and comfortable! very nice and helpful staff. great morning breakfast.

breakfast was excellent with lots of variety; bed was super comfortable; laundry room was great

location was perfect,staff very friendly breakfast was great

the kids loved the pool

clean, comfortable, and a delicious breakfast.

loved the cleanliness and kids loved the indoor pool

laundry facilities include one washer and one dryer and close at 9pm

laundry

after i asked the housekeeping man/woman who was he the boss and they informed me that he was the laundry man

pet friendly

price wasn't bad except the lady att the front desk charged me $29 for early check in even though i requested

clean, safe, laundry, bed was amazingly cozy! so warm and soft

play pool, eating area, games, fun play for teens and young kids

was the cleanest hotel we had ever stayed in with lots of amenities for the kids and family

amazing breakfast and beautiful hotel with ample parking

my kids and grandkids loved the hotel

check in person upgraded since no non smoking room available. close to restaurants.

breakfast okay for getting the morning started.

the pool was clean and very comfortable

chip granola bar, an apple, a capri sun drink, and small bag of oreo cookies; covid is over; pool had

it was smoking and close to the restaurants

the gym, laundry facility and pool area was clean

it was clean, had good beds, and the kids enjoyed the breakfast

needed jacuzzi near pool

the parking was free

water was everywhere from kids in the indoor pool

had to get a laundry cart to assist getting our luggage to our truck

the room had no laundry bag or shampoo available

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

parking area could have been cleaner

resonable pet fee.

environment, clean, fantastic lobby and bar area, patio with fire pit, nice gym, good food and

we were in the area because both of my kids had state tournaments and i had told them they could swim

a little tricky to find parking lot

the indoor pool was closed the entire time

ample parking, decent neighborhood

wanted to use laundry room but didn't because of condition

pool was nice as well the laundry facilities could have been better but no complaints

parking was the biggest downside - most of the spaces were behind the building, not well lit, etc

we loved the staff, the continental breakfast, and the bed was very comfortable.

we were concern with the parking options and the safety of our belongings

the room was very clean and i loved the full kitchen.

hotel is very near walmart and the room has a full kitchen so we saved tons of $ by cooking our own meals

kitchen did not have paper towels so we had to bring our own

the wifi don t work in our room 213 we had to go by the lobby to connect

you have to go out into the parking lot to smoke

i love the cleanliness, front desk clerk, fitness, pool, laundry and outside area

i love the cleanliness, front desk clerk, fitness, pool, laundry and outside area

yes the pool was open

great service. love bar and restraunt. customer service awesome

we were hoping that the bar would be available to us -- but it was closed.

laundry ... guests left laundry in machine or dryer for hours at a time

we had no laundry basket in our room

the staff was friendly, room was clean, love the full kitchen,bed is comfortable

we also loved the indoor pool and gym

it was pet friendly

room was next door to the laundry & ice machine

swimming pool closed and green water

secure wifi access

breakfast was what would be expected and was perfectly adequate for myself and the kids

have good staff,supper clean,nice pool area,wonderful breakfast line,and a very pieceful quit

good, had ac in room and fridge (also tv which i didn't use) has guest laundry and pool as

they didn't have any laundry detergent or anything to wash my clothes!!

giant bathroom, continental breakfast

was no cost for parking

better breakfast.

no laundry only an offer to do a load of laundry for $10 by the personnel at the counter

reserved a king, non-smoking ground floor room but on check in was told there were only two-bed rooms or smoking

non smoking room smelled like smoke, could hear every step the upstairs people made.

only $10 pet fee

people smoking outside came through the ac vents

updated, laundry facilities, strong internet.

the pool and hall are closed, there is no laundry

i asked if they had laundry but bc of the hotel being renovated they didn't

we left before breakfast began but 24 hour coffee is a plus

staff is excellent, there is breakfast available, the room was perfect for our family, and this is a return

they are pet friendly

area has accommodations close by. clean pool, good breakfast.

more parking

complimentary breakfast.

swimming pool was out of service for the whole year

parking. lots of towels, a laundry bag, and shampoos included.

the staff was friendly. there was a guest laundry. the breakfast was convenient but so-so.

would it not have been better to put it next to the hotel laundry

pool, gym just nice

breakfast delish

like a little bait and switch due to small pet;booked a king room, but was called (after cancelation time) that

the outside pool was nice

to the current situation the breakfast was sparse and dry, wifi was spotty at best there was no table in the

location, cleanliness, breakfast, atmosphere,

not much for breakfast

indoor pool.

clean and staff were friendly. kids loved the pool and lots of places to eat nearby.

the rooms, breakfast and parking were all pleasant

bed was very comfortable, breakfast was great and staff was very helpful and accommodating

room, gym and breakfast

out of laundry detergent

bed uncomfortable, too hard. pet fee $25 per pet, not advertised $11 per pet.

i really like the indoor pool for my kids to get tired before bed

parking can be difficult if in larger vehicles. trucks and buses.

clean friendly breakfast was good parking safe

com claims excellent breakfast

s more about patrons-wish people were more respectful-it s a pet friendly hotel-pick up after your pet

great breakfast and the kids loved the pool.

breakfast could have included chocolate milk and bacon

room faced old run down parking lot

sheets smelled like fresh laundry

room smelled like a smoking room.

no breakfast, but they did make me some coffee.

parking no breakfast

there was hardly any parking