out of laundry detergent

pool was heavily clorinated but at least you knew the pool was clean

rooms clean, breakfast great and quiet comfortable stay. thank u so much.

the parking lot was easy to get in and out of and it felt like a safe area

there was a big light in the parking lot that shined into our room but the black out curtains helped

sheets smelled like fresh laundry

the room was supposed to be non-smoking, but it still smelled like

pillows, no breakfast

i did my reservation it said i can get a breakfast there but that was a lied and my neighbor was smoking mariguana

parking wasn t ample

breakfast could have included chocolate milk and bacon

check in , allows truck parking

kids were also extremely bored

kids running up and down hallway all night

check in , allows truck parking

breakfast was good with egg omelette and boiled egg

cleanliness - large stains on carpet, bathroom floor dirty, shower/toilet dirty, stains on towels, pet hair on

i wish breakfast had eggs and bacon/sausage, but it was a fine breakfast nonetheless.

location, pet friendly, big mini fridge

there was available parking

pool was the main reason we chose to stay at this hotel and it ended up being closed for

room, gym and breakfast

really liked the breakfast options, they had a wide variety of both hot and cold options (even though the juice

not enough parking, breakfast could have been better.

couldn't use the pool

one was working on theirs and other was unloading laundry then just left it sit there

the hotel was very clean. we had a wonderful stay. breakfast was good.

pool and fitness center if you want to use it

there was too many chemicals in the pool, and we could swim

pool hours could have been longer

sad there wasn t an outdoor pool or hot tub, but stay was still great!

bed was hard pool was cold

were too many kids who were loud

breakfast was average for this star level

our request, as i booked 2 rooms separately), the breakfast was hot and delicious, and my kids enjoyed the indoor

the on site laundry room was very clean, and the washer and dryer were clean and worked great

i love the general manager jan and then there is a great laundry gal santos.

it had a laundry room which was really great because we were there for a basketball tournament.

breakfast was incredible

great value, spotless, friendly staff, convenient location, pet friendly

m they have an undefined pet policy

was not happy with the breakfast, but due to circumstances i understand.

more breakfast selections

breakfast was lacking. pancake machine wasn't working

my friend and i worked remote from their lobby (amazing high speed wifi, snacks, drinks - everything you could

clean, safe & comfortable. good breakfast

laundry room is small but it took care of what i needed just have to wait for somebody to

oh the laundry lady rolls around 830am to get laundry and wakes you up so be

the laundry facility does not work and they don t even have the decency to put an out of order signit

staff was unfriendly when trying to change bills to quarters to use the laundry

non smoking room stunk of smoke after speaking to the receptionist we were told it had definitely not

furniture out side of room, parking wasn't great

the loud music that caused us to have to have our tv turned up extremely loud, the lack of parking and it was

our room was on the 1st floor & had an exterior door that opened directly to the parking lot & our car

parking was free but i would have like to be able to park a little closer to my room

nothin but wifi access was good

need updated laundry facilities: washers & dryers rusted inside, some not even working, dirty, someone leaving

rust spots on the refrigerator, the blinds were in disarray, the furniture was old and outdated, wifi wasn't

starting with the kitchenet, the stove was a bit ragged

added expenses for everything from extra towels to dishes which are normally included with the kitchen

property, parking lot, hallways stink and not clean

spa tub laundry facilities pool and hit tub

appreciated the full size bath products and good breakfast, good wifi and tv, friendly staff and even a list

except the indoor pool area was very humid and the smell of chemicals were just too much to

of 6 and our dog location of room was also convenient to the outdoor area where we took our pet

yes l like the breakfast

they went out of their way to help us with our laundry and to make our stay very pleasurable

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

my wifi wasn t working

pet friendly.

i like the fact that it was pet friendly and the staff was friendly.

laundry room was next to my room

excellent room facilities in suite. on site laundry was useful.

desk staff and management are excellent the gym is open 24/7 - love that

i didn t eat the breakfast but location was great

only thing was the pool wasn't open but that was okay

we think it was the cleaning staff carts & possibly the dirty laundry shoot

great prices for doing laundry in washer/dryer

pool closed at 8pm - seemed too early

breakfast selections were quite limited

come here that the sprinkler system i have a two-year-old he loved it the pools awesome their breakfast is beyond

the time we got to breakfast, it was limited portions

extra cost for pets, could be noisy from neighboring room

company and weren't informed of certain additional expenses (a deposit) and we requested to do early check in

was a homeless camp in the parking lot

as i wanted a pet free room lol

like the free laundry the customer service hotel employee was amazing customer service went out of her

swimming pool, laundry facilities, breakfast

clean friendly live free laundry

the exercise facilities were nice and the complimentary laundry was very convenient

there is a laundry center with all working equipment

when attempting to do laundry in the coin operated machines

the laundry on site is a huge plus

bed was fine comfortable size room no quarters for laundrychange

machine in laundry

had the do not disturb tag out but maid banged on door and woke up me and my kids

was next to electrical room, laundry and back door

my kids did enjoy a quick swim sunday morning after breakfast and the late checkout at midday

breakfast was great, plenty of parking, and staff was super nice!

wifi not working ice machines not working

really no complaints. would not recommend the sofa bed for adults, but fine for kids.

issues in laundry room

clean. laundry facilities on each floor. kind staff.

housekeeping staff, friendly and helpful front desk staff, good breakfast-laundry-fitness facilities, comfortable

laundry facilities were available on the floor with a counter for folding one s clean clothes

like how clean the rooms is and the workout room also they have a laundry room for the customer

parking was great, staff was wonderful, room was clean, breakfast was amazing.

prices in the bar for beer were very high! menu was ok for dinner not the best selection!

the free wifi was terrible. the pool was ok but very cold.

hour at bar was nice

was looking forward to relaxing in the pool, however the pool was very cold, and i couldn't enjoy it

laundry room, dryer exhaust / lint behind dryer

spacious. dishes provided. laundry room that works. lots of parking.

had a laundry room that other guest was very helpful with in using and providing soap.

didn t get room service not one time in 2 weeks i had to bring my sheets and towels to the front desk for new

good location,pet friendly, ok price, free wifi

the room smelled like laundry that got left in a front loader too long

was mediocre, did not greet or show appreciation, laundry room was

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

the pool was great and the buffet breakfast was very good

i could never figure out how to order room service because staff is rude and doesn t answer the phone for

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

how far i had to travel to the laundry room. other than that everything else was great.

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

everything was great and clean my room was so nice and clean we had towels for everybody and the kids love the

room service was missing

parking was congested because of the open bar they have in the hotel

staff and accommodations are amazing and the bar and live music are amazing and so is the food

traveling across country and this was a great stop -we had a huge corner room, very helpful with kids

and great gym

very clean and modern. pet friendly

weird (very weird) smell in laundry room

coun operated laundry facilities are available but only one washer and one dryer

later that evening i observed the property maintainence/grounds keeper with a poker in the parking lot near my

of the studio with new mattress, all perfectly fresh including sanitized bedding, and bonus kitchenette table

of stale cigarettes even though we had a non smoking room

workers were smoking in laundry area.

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

the location, the pet policy, the pillows were amazing,and the cost

143 was a perfect location for an older person with a pet, thanks to the kindness of the female clerk

didn t work and there was a water leak from the fridge all kinds of people walking thru and the pool was

the bed was soft but it do hurt my back. there was no breakfast

booked smoking room got non smoking got handicap room was not

grounds littered with trash and womens underwear, guests smoking weed and drinking out on balconies above us

just loud music in the parking lot late at night

price is reasonable and the location seems safe, it is also close to the downtown area and the parking lot is

stayed on the no smoking side and it was much better than all the chaos that comes with smoking side

big rooms, free wifi

parking lot is all messed up

the wifi didn t work, the towels and sheets were not just dirty, but disgusting

was here on a business trip and the wifi was very poor

i was staying the roof leaked, no laundry, no business center and no pool so the only amenities were breakfast

no pool, no laundry to use, day staff was not friendly

no guest laundry on site, and staying for a long period of time, that would be great to have.

only was the room roach infested, i was placed near the laundry room and the water turned ice cold several times

location, good water, pool, lighting

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

the kitchen has a small stove top, regular refrigerator, microwave, and coffee pot

neighborhood including hotel next door was sketchy. police patrolled the parking area often.

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

the laundry room the dryers didn't work too good

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

took too long for wifi sign on and poor comfort since only seating was bed.

being on the back side and being able to enter laundry and go into the front or back side door

the room was clean, laundry room was clean

roaches, key wouldn't work for laundry door

people were arguing it seemed like a drug hang out in the parking lot

kitchen and room were very clean even though i had requested a non-smoking ground floor and was given a third

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

clean laundry facility

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

need to have laundry done so you can have more then one face towel

my kids like the indoor pool and exercise area too

bellman, had to wrangle the cart to and from my room limited food options parking lot was way too small for

the toilets are noisy when they flush, and lighting near in room coffee bar was not enough,, but that is being

the layout, the employees where very accommodating . late check out

the staff was very attentive and the room service was amazing!

more parking would be nice.

laundry was out of order

also it would be nice to have access to the laundry room

the laundry room is out of order but there are filthy clothes on the floor

laundry out of order

smelled horrible like smoke and weed, the rooms look like they have been abandon, and where your laundry gets

also booked for the laundry room access, but did not do laundry, floor was soaked and the area was dark

it was tucked in the corner of two buildings behind a pool that has about 1 foot of swampy mosquito ridden muck

bed was hard, towels were dirty, and breakfast sucked.

pool empty and damaged

wifi did not work the whole weekend

a great place to stay. very clean and quiet and laundry machines were free to use!

free laundry, fully equipped kitchen and overall suite amenities

laundry is free.

the laundry was also free which was a plus

the room was a pretty room and free laundry service.

room service, put tag on door, never received it

very clean, spacious room. allows pets with $50 pet deposit.

everything was excellent especially the wait staff at the bar at the restaurant

were kids talking in the hall most of the night

loud kids in the next room

i only stayed 2 nights, the free laundry service was

laundry service was good

wifi was not available in my room

lovely food served across the road in a place called cheddar s scratch kitchen

no wifi,understanding that only wifi is in the middle of floor

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

the laundry room was clean, but the dryer wasn't working

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

the room was supposed to be a non-smoking room but it smelled very stale and smoky.

the bathroom need up dating and u couldn't take breakfast to you room

is a mini fridge and microwave as well as a coin laundry on site, which is great

no plastic laundry bags

the room was clean but smelled like a load of laundry forgotten in

helped us check in, answered all of our questions above and beyond, and even jogged across the parking lot to

parking is a little crowded.

there was a guy that looked like he was pushing a huge laundry basket

everything even the laundry.

laundry was located at the top floor where the flooring looked as if it hadn t been cleaned in

laundry room

i have the need to use the laundry on the twelfth floor and had to clean months of grot from the top of the

drink prices at the bar were a little high

my hubby loved the bar great service nice people there

hotel did not offer any food options but the bar was open; made no sense

clean friendly staff and even whe the kids forgot stuff in the room they called us right away!

only drawback to this hotel was the lobby bar shuts down early on saturdays before 10 pm

no laundry room

they need a laundry to dry your clothes

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

there was no laundry facility and the pool hadbugs all in it

the picture on the internet of the gym, it showed that there would be a bosu ball and i had relied on that fact

staff, location, room service, lovely hotel

quick room service

great bar and delightful

excellent bar and wonderful christmas decorations. the hotel staff was excellent.

had mandated maintaining an uncomfortably low temperature throughout the grand lobby, restaurant, bar and

the cleanliness, the friendly staff, and the room service was excellent!

protocols were not followed at all by the staff, from the shuttle driver at the airport (no mask), to the valets

beautiful view of river bridge from my room. also a great spot to work out. loved the gym.

the bar restaurant and how close it was to our venue where the concert was at.

the old gym equipment

the pool was up to 5ft deep which had our kids excited as the others went to only 3-4 feet

my kids enjoyed the pool

my kids enjoyed the pool

the rooftop bar was beautiful with friendly staff

room was clean, and pool was fun for

when paying online for your room in advance all the fees such as parking, pet fee, and incidental fee should

also, i was very pleased to see a fully functioning kitchen with all the necessities we would need to cook our

well, it would have been nice to maybe have some biscuits and gravy and/or a waffle maker for breakfast

i did not use the pool, it could have been cleaner

of the drawer handles/ pulls were really loose in the kitchen area

dryers were broken in the guest laundry area

everything. maybe indoor pool :)

things were great except i only had one bar of soap

the treadmill in the gym.

the breakfast was mediocre.

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

they had laundry on site and there was water bottle filling stations. plus the parking was free.

everything including the bar downstairs

had an $8 tab at the bar and told the bartender to

pool not in service

the wifi connection did not allow me to see pictures on my emails. ???

parking was easy

friendly staff & clean & breakfast buffet was very nice.

no golf channel. we were looking forward to catching up on the british open!

when i used the laundry room there was a transient using the machines

the laundry equipment was not cleaned. ice machines were not on every floor.

short of staffs. need more washer and dryer. laundry room should be seperated.

facilities offered ex: laundry on site accessible and

good location near downtown little rock. having laundry facilities is valuable.

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

comfortable room with a great shower, nice towels, full kitchen, free wifi, great tv selection

they do not have room service.

excellent breakfast well maintained plenty fresh hot breakfast

pool was dirty

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

pool, fitness center, and laundry are small and dated, but available

pool, fitness center, and laundry are small and dated, but available

the following morning so it was disappointing when we woke up and were ready for breakfast with 2 kids

bar and friendly bartender

no laundry facility

didn’t get to swim there were a bunch of kids and they took over the pool til 10 pm

pleasant staff, great breakfast, free local shuttle, clean quiet room

we liked everything. wish they had a hot tub and not just a pool.

everything-room. steakhouse, service, shuttle to concert, etc.

a drug bust right outside in the parking area

i really liked how the parking spot large and not worry about other car dent yours

room size and it was a smoking room.

parking well lit

beds need to be updated. wifi didnt work at all. no breakfast included

new hotel clean. loved the free laundry facilities.

everything especially the free laundry service

enjoyed the lobby bar and grill

the breakfast was hot and offered a good variety

shuttle to the airport and they allowed me to keep my car parked at the hotel until i

great staff, the laundry facilities needs some work.

location;free breakfast;located next to a bus stop that heads right to the transpo;laundry facilities & the

staff local gas station right down the street from bill & hillary airport nearby breakfast eatery laundry on

in the guest laundry, the washer worked fine. the dryer was not working.

ice machines weren t working and pool never opened!!

a $13 breakfast that is usually free in other hotels

employee working the bar was not the best

plenty of parking and a very friendly staff.

i wasn't aware that breakfast wasn't free. that was definitely not worth $13.

close to airport, reasonable parking, shuttle

good hot breakfast including eggs sausage cinnamon rolls hot coffee muffins and free parking

took care of us for breakfast

the staff as well as the pool.

they have thin lacey blinds which doesn't stop the light from coming in, which sucks when u have kids

they have thin lacey blinds which doesn't stop the light from coming in, which sucks when u have kids

however, this don t have a pool or laundry

i would have like a fridge, microwave, and laundry facilities

decent wifi, location, price. no fridge or microwaves in ''standard' rooms.

pet friendly, in house bar/restaurant, friendly staff

i also had kids running up and down the hallway at 8:45 at night while they were slamming doors as well

clean and close to airport with convenient shuttle service even with winter weather.

the breakfast was fine and the location is great for anyone planning to use the airport.

there is also a nice variety at breakfast

clean good breakfast easy access to parking garage and airport.

advertised airport shuttle services

can't say there was anything i didn't like except vending machines empty and no laundry for guest

breakfast area was closed due to covid-19.

there was a theft of items from vehicle in the parking lot overnight

there were people high on drugs everywhere, hanging out in hall ways and in the parking

loved the comfort of the room and absolutely loved the breakfast

great laundry facility

laundry out of order all 4 machines

the atm should be located in the room where the laundry service is located

we still chose a pet friendly establishment so there would be as few inconveniences encountered as possible

parking was was tight and the house keeping would not stop every single day beating on door even

the laundry room and outside entrance

the restaurant is closed and the floors, especially in the laundry room are flithy

please pickup the parking lot and entrance.

the breakfast was great, we will definitely be staying here again soon

bed was very comfortable, but they advertised a breakfast and there wasn t one

loved the laundry facility. room very comfortable.

the kids did not seem to mind but the pool water and area was too cold.

the guy who checked us in was very understanding of our situation and was so nice to my kids

the kids thought it

warm pool, clean facility and good breakfast.

the sink in the room didn t work. the dryer, when i washed laundry didn t work,

staff is nice. i used the guest laundry which was convenient. indoor pool.

that i can out-right say was bad, but the breakfast was so-so

a very bright parking lot light shone directly into the room through the sheers and there was no way to block

easy parking

no laundry only an offer to do a load of laundry for $10 by the personnel at the counter

people smoking outside came through the ac vents

the parking lot was weird had to circle around to find office

staff was very accommodating. parking was right by my room and my cat was welcome.

reserved a king, non-smoking ground floor room but on check in was told there were only two-bed rooms or smoking

the pet fee was entirely to high. it was ridiculous.

parking if i had to pick something

at least it was pet friendly

the indoor pool was very nice and the breakfast was great!

kitchen

breakfast was excellent with lots of variety; bed was super comfortable; laundry room was great

loved the cleanliness and kids loved the indoor pool

the kids loved the pool

hot breakfast, nice staff, convenient to eating location and necessities for trip.

breakfast was good too

guest laundry was closed.

and your bar closes early

the staff, the amenities, the room, the service, the breakfast

very friendly people, clean room, nice breakfast

courteous well informed staff, meal at end of day as well as breakfast

i asked if they had laundry but bc of the hotel being renovated they didn't

the pool and hall are closed, there is no laundry

updated, laundry facilities, strong internet.

the location was convenient, quiet, and had convenient parking

pet friendly, easy to access from the freeway, very clean rooms, best breakfast during covid time

after i asked the housekeeping man/woman who was he the boss and they informed me that he was the laundry man

laundry

laundry facilities include one washer and one dryer and close at 9pm

not like requesting a non-smoking room and it smelling like stale, heavy cigarette smoke

friendly. pet friendly.

clean, safe, laundry, bed was amazingly cozy! so warm and soft

rooms, large flat screen tv, good breakfast , and an area to play games and lounge for kids

nice and clean. good breakfast

it’s clean and comfortable. the kids enjoyed the indoor pool and games

screaming kids

it was very clean and the breakfast was very good!

breakfast was good as well as the coffee

the curtains did not do a good job of blocking out light from the parking lot at night

lot is lighted up well for safety, there is a decent breakfast, nice pool

was very accommodating, pool was open late, breakfast was great

did not like that the pool was closed and no breakfast, but that was because of covid 19

were doing some renovations so the pool area was a little eye sore but was still a nice heated experience

make pool warmer, too cold.

pet fees per pet, attitude of front desk, no truck parking and tiny parking lot, had to park at

great breakfast

kitchen did not have paper towels so we had to bring our own

the room was very clean and i loved the full kitchen.

you have to go out into the parking lot to smoke

hotel is very near walmart and the room has a full kitchen so we saved tons of $ by cooking our own meals

the wifi don t work in our room 213 we had to go by the lobby to connect

the gym, laundry facility and pool area was clean

location because it was close to my training, and had an indoor pool for my husband to take the kids while i

parking was limited

parking situation was not the best, but they were pretty busy

towels were soft and the pool was wonderful!

room was next door to the laundry & ice machine

pet accommodation and a reasonable fee

in and out of parking lot

breakfast options very good

have good staff,supper clean,nice pool area,wonderful breakfast line,and a very pieceful quit

the room had no laundry bag or shampoo available

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

had to get a laundry cart to assist getting our luggage to our truck

didn t go to the pool - required going across parking lot and up stairs

gym was under repair

pool was not opened two days in a row because it wasn t clean prior to use arriving

posh interior and clean, well lit outside plenty of parking

environment, clean, fantastic lobby and bar area, patio with fire pit, nice gym, good food and

i would definitely recommend this hotel to anyone traveling with kids

really should start paying attention to the national issue of unsecured wifi