guest laundry was closed.

fabulous manager on duty, clean rooms, comfortable bed, nice pool & breakfast

location of the hotel, staff, breakfast, our room, and the gym.

small parking lot

parking was tight. wish they had larger parking area.

laundry facilities include one washer and one dryer and close at 9pm

laundry

after i asked the housekeeping man/woman who was he the boss and they informed me that he was the laundry man

there were ppl all out late in cars smoking weedand ive stayed here before with no problems

the pool was closed. other then that it was all good.

thing to keep in mind is the pet fee, which was $150 a bit of a surprise since we re used to much lower

at least it was pet friendly

she took off the pet charge but said booking

the room was very comfortable. the kitchen exceeded expectations!

the kitchen inside the rooms and the grill available outside on the patio.

breakfast was excellent with lots of variety; bed was super comfortable; laundry room was great

the inside pool was another great asset also overall fairfield was

no microwave no heat in pool

loved the cleanliness and kids loved the indoor pool

bed is a little uncomfortable. pool dirty

clean, safe, laundry, bed was amazingly cozy! so warm and soft

guests made my wife and i at home games and indoor pool

it’s clean and comfortable. the kids enjoyed the indoor pool and games

activites the hotel provided, ex- the little putt putt green outside, the giant connect 4, the pool table, the

plenty of parking

the sink in the room didn t work. the dryer, when i washed laundry didn t work,

staff is nice. i used the guest laundry which was convenient. indoor pool.

breakfast was lacking

no where to get food close by. breakfast (hot) food was cold. (sausage)waffles always a go too.

to covid the pool had no furniture, no place to sit

loved the laundry facility. room very comfortable.

the spa bath in the room was great! also the breakfast is really good. delicious waffles!

destination ev charger available in parking lot for overnight charging

itself was really nice with good staff plus has tons of security cameras on the parking lot and is right behind

they even made cookies every night for my kids

were doing some renovations so the pool area was a little eye sore but was still a nice heated experience

parking for travelers with trailers and or moving trucks

did not like that the pool was closed and no breakfast, but that was because of covid 19

it was smoking and close to the restaurants

no complaints besides parking close to your too

the gym, laundry facility and pool area was clean

the indoor pool was great. beds were very comfy and the staff friendly.

wifi did not work on my phone..it did for my laptop

breakfast was good but in 20 minutes of waiting time the staff didn t restock the scrambled eggs

water was everywhere from kids in the indoor pool

the room had no laundry bag or shampoo available

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

had to get a laundry cart to assist getting our luggage to our truck

no breakfast :(

pool closed.

the kids wanted to stay in it and swim for awhile

environment, clean, fantastic lobby and bar area, patio with fire pit, nice gym, good food and

kids running through the halls at night kept me awake around 12am (mostly parents responsibility)

pool was not opened two days in a row because it wasn t clean prior to use arriving

ample parking, decent neighborhood

the laundry room and outside entrance

the restaurant is closed and the floors, especially in the laundry room are flithy

parking

the breakfast was great, we will definitely be staying here again soon

would say that i was disappointed the pool wasn't open but that isn't the fault of the hotel

i love the cleanliness, front desk clerk, fitness, pool, laundry and outside area

if they charge $75 for the pet they should use that money to deep clean the rooms that allow pets

i didn t like that the gym was small but that was just my personal preference.

we didn't get to use the pool because it closed at 10pm

we love the pool the staff was great

wanted to use laundry room but didn't because of condition

pool was nice as well the laundry facilities could have been better but no complaints

i liked everything it was clean good brekfest pool clean staff was great

we loved the staff, the continental breakfast, and the bed was very comfortable.

we enjoyed the buffet, a very good variety of breakfast items

the room was very clean and i loved the full kitchen.

you have to go out into the parking lot to smoke

the wifi don t work in our room 213 we had to go by the lobby to connect

kitchen did not have paper towels so we had to bring our own

hotel is very near walmart and the room has a full kitchen so we saved tons of $ by cooking our own meals

the atm should be located in the room where the laundry service is located

laundry out of order all 4 machines

great laundry facility

parking was was tight and the house keeping would not stop every single day beating on door even

to highway, room was a good size, walk-in shower parking lot was very brightly lighted and the clerks were

can't say there was anything i didn't like except vending machines empty and no laundry for guest

also, at breakfast, they did not have any meat, to go with the mini waffles

the breakfast was delicious and i slept like a queen.

breakfast area was closed due to covid-19.

breakfast was great

laundry ... guests left laundry in machine or dryer for hours at a time

we had no laundry basket in our room

extremely clean, spacious room & loved having a little kitchen in my room even though i didn t get to utilize

and i was very impressed with the updated, spacious kitchen area

we also loved the indoor pool and gym

prefer a hot breakfast but it was adequate for a continental breakfast.

across the street there were several men hanging out smoking crack

beds need to be updated. wifi didnt work at all. no breakfast included

breakfast wasn t good

no storage space n wifi was slow

room was next door to the laundry & ice machine

large comfortable room. clean and well furnished. nice breakfast. good value for the money.

have good staff,supper clean,nice pool area,wonderful breakfast line,and a very pieceful quit

being yelled at by hookers and stared at by fangs of men out front drinking beer in a darkly lit parking lot,

person i never seen in my life also their stolen my expenses staff in my car to the hotel parking someone bro

good, had ac in room and fridge (also tv which i didn't use) has guest laundry and pool as

they didn't have any laundry detergent or anything to wash my clothes!!

despite signing an agreement to pay $200 for smoking in the room, it smelled strongly of smoke to the point

rear exit/entrance near pool is where the smoking and drinking happen and was not very clean with overflowing

better breakfast.

no laundry facility

liked parking was close to my room and so was the pool :)

complimentary shuttlebus to airport-lit

there s also a parking area, which made everything a lot easier

buffet that was constantly maintained and had several options that would be great for those with kids

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

pool, fitness center, and laundry are small and dated, but available

our kids felt safe and respected and the moms felt the same

pool was small. kids everywhere. no breakfast.

pool was closed. no breakfast. no microwave in room

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

great location downtown clean and nice pool and basketball court the kids really enjoyed it

great location, clean, quiet, tasty breakfast

pool is in shade.

the outdoor pool area was clean & decent seating area

beautiful view of river bridge from my room. also a great spot to work out. loved the gym.

very clean and beautifully decorated. obsessed with the wonderful gym

the cleanliness, the friendly staff, and the room service was excellent!

bed was comfortable to our liking we ordered room service and food came quick and hot

protocols were not followed at all by the staff, from the shuttle driver at the airport (no mask), to the valets

no room service

excellent bar and wonderful christmas decorations. the hotel staff was excellent.

staff, location, room service, lovely hotel

quick room service

great bar and delightful

dryers were broken in the guest laundry area

great experience, clara and breakfast staff were very accommodating.

breakfast was a bit below par this stay

everything aside of the treadmill in the gym.

i didn t like is that i paid a deposit and traveled just to stay at this hotel cause it had a bar downstairs

room was clean, and pool was fun for

the pool was up to 5ft deep which had our kids excited as the others went to only 3-4 feet

staff was very helpful, rooftop bar 5 star .

pool was very small and room was a little more crowded than normal rooms.

the bath tub, the part that keep the water from draining was completely brocken so my kids couldn t take a

the breakfast was horrible only one waffle maker so it's kids in line the whole breakfast only 3 hot spots eggs

well, it would have been nice to maybe have some biscuits and gravy and/or a waffle maker for breakfast

was please see the outdoor kitchen; and the lounging areas, basketball court, etc

i also appreciated that pets are welcome at this very pleasant place to stay

breakfast was phenomenal & i love thesize of the king suite

no laundry room

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

there was no laundry facility and the pool hadbugs all in it

they need a laundry to dry your clothes

the gym was nice but i d 3 treadmills only one worked

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

they had laundry on site and there was water bottle filling stations. plus the parking was free.

not enough chairs around the pool

there is free parking with a parking garage

good location near downtown little rock. having laundry facilities is valuable.

when i used the laundry room there was a transient using the machines

short of staffs. need more washer and dryer. laundry room should be seperated.

the laundry equipment was not cleaned. ice machines were not on every floor.

facilities offered ex: laundry on site accessible and

the bar area

i had to lug my stuff across the street due too the kids valet

my hubby loved the bar great service nice people there

only drawback to this hotel was the lobby bar shuts down early on saturdays before 10 pm

hotel did not offer any food options but the bar was open; made no sense

i have the need to use the laundry on the twelfth floor and had to clean months of grot from the top of the

laundry facility was on the 12th floor

laundry was located at the top floor where the flooring looked as if it hadn t been cleaned in

she then said that there is a laundry drop on our floor, which was locked

there was a guy that looked like he was pushing a huge laundry basket

the staff was friendly. there was a guest laundry. the breakfast was convenient but so-so.

would it not have been better to put it next to the hotel laundry

parking. lots of towels, a laundry bag, and shampoos included.

breakfast ok

parking

advertised airport shuttle services

clean good breakfast easy access to parking garage and airport.

the breakfast was fine and the location is great for anyone planning to use the airport.

shuttle driver was working the night of my stay extremely rude to the guests (including me) he was

breakfast and employee, dorothy was wonderful

i would have like a fridge, microwave, and laundry facilities

however, this don t have a pool or laundry

the shuttle took no time at all to arrive to pick us up

breakfast was impressive

shuttle service fast friendly

everything especially the free laundry service

new hotel clean. loved the free laundry facilities.

it s right next to the airport, free parking, free shuttle and the staff is wonderful.

i was not able to take advantage of the breakfast. i had a flight to catch.

it s a pet friendly property

wifi was very spotty

box of kleenex in bathroom and small bar soap instead of just gel pumps

lady working the breakfast buffet, i think her name was venissa, was so cheerful

free parking

breakfast was nasty the old lady was rude to ask my kids for the breakfast vouchers after we eat we have stomach

the only thing i can think of would be that they should offer room service.

location, pet friendly

sleep to noisy, kids running up and down the hallway slamming doors people downstairs eating in the restaurant

a $13 breakfast that is usually free in other hotels

despite the presence of a large family reunion with many kids, it was quiet

location;free breakfast;located next to a bus stop that heads right to the transpo;laundry facilities & the

staff local gas station right down the street from bill & hillary airport nearby breakfast eatery laundry on

in the guest laundry, the washer worked fine. the dryer was not working.

great staff, the laundry facilities needs some work.

wifi convenience and check in gentleman

the room was clean but smelled like a load of laundry forgotten in

is a mini fridge and microwave as well as a coin laundry on site, which is great

no plastic laundry bags

helped us check in, answered all of our questions above and beyond, and even jogged across the parking lot to

parking lot is aggressively well-lit, it felt very safe

no laundry only an offer to do a load of laundry for $10 by the personnel at the counter

try to install some smoking smoking butt receptacle on the second floor and bottom floor, for outside smoking

parking lot

staff was very accommodating. parking was right by my room and my cat was welcome.

for non-smoking

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

the laundry room was clean, but the dryer wasn't working

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

smoke smell in non-smoking room. tv remote didn t work

dollars per pet per night

laundry service was good

i only stayed 2 nights, the free laundry service was

parking lot is a little ways from front door.

breakfast was good, and free, and the coffee was awesome

asked for an early check in and the lady at the reception desk granted me with a smile

we ordered room service and had to go pick it up in the bar

the room service meal plates were never taken up

there were a lot of kids running up and down the halls at night

we had a great view of the pool. the beds were super comfortable.

room service, put tag on door, never received it

a great place to stay. very clean and quiet and laundry machines were free to use!

property was very clean. favorite was small kitchen in room and free laundry room service

the room and hotel were super clean and it had nice accommodations, gym, laundry room etc

the room was a pretty room and free laundry service.

the laundry was also free which was a plus

smelled horrible like smoke and weed, the rooms look like they have been abandon, and where your laundry gets

laundry was out of order

laundry out of order

also it would be nice to have access to the laundry room

the laundry room is out of order but there are filthy clothes on the floor

also booked for the laundry room access, but did not do laundry, floor was soaked and the area was dark

the breakfast was not what is shown in the pictures

and breakfast was cereal only

pool empty and damaged

the breakfast

cigarette holes in the bedding in a non-smoking room

no smoking room smelled like cigarette smoke

beds were comfortable, had decent tv channel selections, wifi, staff was kind

the staff was super friendly. accomodated us with late check out. the rooms were clean.

2 towels for 4 people, had to ask for breakfast it wasn t available at first, blow dryer would have been nice

workers were smoking in laundry area.

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

people in parking lot fighting at 4am so i left at 5

a little tough for a u-haul with a trailer in the parking lot.

room service is good, they keep the rooms clean and tidy

coun operated laundry facilities are available but only one washer and one dryer

weird (very weird) smell in laundry room

the bed was very comfortable they had like a half size kitchen which was really awesome!!

at least the parking lot was well lit

pet friendly!

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

clean laundry facility

need to have laundry done so you can have more then one face towel

kids piled up on couch bed and watched movies

the laundry room the dryers didn't work too good

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

took too long for wifi sign on and poor comfort since only seating was bed.

roaches, key wouldn't work for laundry door

the room was clean, laundry room was clean

being on the back side and being able to enter laundry and go into the front or back side door

having my pet with out a hassle

hassle with my pet

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

the wifi was down that day

easy access from parking lot.

has stiff all over it, shower had black gunk all in it,ceiling had water stains on it,3 non smoking rooms bedding

staff & wifi

staff was very rude & wifi didn't work

old dingy and unappealing outside the room it was kind of dirty with trash scattered about the parking lot and

very well lit parking area. friendly staff. large, clean room.

only was the room roach infested, i was placed near the laundry room and the water turned ice cold several times

i was staying the roof leaked, no laundry, no business center and no pool so the only amenities were breakfast

no guest laundry on site, and staying for a long period of time, that would be great to have.

no pool, no laundry to use, day staff was not friendly

the swimming pool was closed

the only advice i d have is to check to make sure the fire pit by the pool is working

wasn't a gym, hotel bar wasn't very accessible , drop off in bathroom from shower to floor a little steep

pool was our favorite part

parking in the evening was scare. i had to park at the curb.

we were too tired to go out, so we ordered room service and the food was delicious

housekeeping staff, friendly and helpful front desk staff, good breakfast-laundry-fitness facilities, comfortable

issues in laundry room

laundry facilities were available on the floor with a counter for folding one s clean clothes

we needed, and an available laundry room

is a guest laundry room on the 2nd floor

had a laundry room that other guest was very helpful with in using and providing soap.

spacious. dishes provided. laundry room that works. lots of parking.

laundry room, dryer exhaust / lint behind dryer

parking

the price, the location, the space in the rooms and how pet friendly they are

was next to electrical room, laundry and back door

the fact that they are pet-friendly was very helpful when traveling with our large dog

really no complaints. would not recommend the sofa bed for adults, but fine for kids.

was great, hotel was clean, parking was easy to get to room

clean & staff great but need more handicap parking & i wanted to stay close to elevator because i just had knee

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

how far i had to travel to the laundry room. other than that everything else was great.

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

not enough handicap parking

outdoor pool

when attempting to do laundry in the coin operated machines

machine in laundry

bed was fine comfortable size room no quarters for laundrychange

the laundry on site is a huge plus

not like the parking

not stay could not find a parking spot

was amazing especially horace and the girl from louisiana that worked in the kitchen and bar

the free wifi was terrible. the pool was ok but very cold.

great gym.

was a biker party outside in the parking lot that was extremely loud

breakfast was great. wonderful variety. staff was friendly. room was gorgeous.

breakfast needs to improve. bring back the flavored coffee creamers.

no golf channel. we were looking forward to catching up on the british open!

the pool was out of service, the outdoor pool was one of the reasons we booked there.

pool not in service

great location. close to interstate. good breakfast. comfortable and the manager was great.

and parking lot was dirty

..jay and the hotel staff were great...breakfast was awesome..clean rooms..

great location and pet friendly

sadly, guests did not pick up animal droppings around the hotel parking lot grassy areas amd hotel employees

the room smelled like laundry that got left in a front loader too long

was mediocre, did not greet or show appreciation, laundry room was

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

only problem is i think they put us in a pet friendly room

and the bar area even had a sink

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

they went out of their way to help us with our laundry and to make our stay very pleasurable

i love how comfy the bed was! the breakfast was good too

wifi didn't work and staff hung up on me when i called about it

i like that this hotel is pet friendly

clean friendly live free laundry

swimming pool, laundry facilities, breakfast

like the free laundry the customer service hotel employee was amazing customer service went out of her

laundry available downstairs along with gym and indoor pool

the laundry room is free to use.

great prices for doing laundry in washer/dryer

we think it was the cleaning staff carts & possibly the dirty laundry shoot

breakfast was yummy

1 set of fresh towels wifi never worked which made it impossible to work while in my room and i had to go to

kids loved the pool, wife loved the breakfast

laundry room was next to my room

excellent room facilities in suite. on site laundry was useful.

we got a king suite to share with the kids

breakfast is excellent

wifi took some figuring out. the instructions did not mention accepting ibahn access.

the laundry was clean and available

breakfast was dreamt

great breakfast, nice pool and super friendly staff.

fitness bike made alot of noise

great breakfast

spa tub laundry facilities pool and hit tub

very clean, quiet, loved the pool and hot tub, complementary breakfast was very good.

was pet friendly

wifi hardly worked the whole time we were there

the fitness room was closed but due to being renovated

was told i couldnt come in lobby with my keys at night had come in to get change for laundry and to get cokes

fitness center wasn't getting wiped down everyday and the spray bottles for guests to wipe machines

parking was horrible though

pool was not well kept

parking close 2 room was like musical chairs

was very loud and very thin walls the ice machine did not work and i could not find the laundry

both rooms were non-smoking, yet the bedding was completely covered in cigarette burns and smelled like smoke

they allowed pets

that we missed the breakfast . didn't know it closed so early .

the parking but all in all it was a good stay

being next to laundry room

it it was nice the only bad thing was i m next to the laundry room and it was loud when people weee doing

nice beds and an indoor pool

did not replace cups. dirty chair. awful parking.

we felt unsafe due to screaming outside in the parking lot at night, screeching tires and a lot of pounding

need updated laundry facilities: washers & dryers rusted inside, some not even working, dirty, someone leaving

rust spots on the refrigerator, the blinds were in disarray, the furniture was old and outdated, wifi wasn't

added expenses for everything from extra towels to dishes which are normally included with the kitchen

there was one very small bar of soap in bathroom, none at kitchen area sink

starting with the kitchenet, the stove was a bit ragged

nothin but wifi access was good

the people next door smoking weed, and when brought to management attention nothing was done

parking was free but i would have like to be able to park a little closer to my room

wifi non

then with an attitude told my boyfriend no smoking in the room-he wasn t he was standing outside

mind u i'm already in the shower, my son was told the laundry room was closed

clean room and laundry facilities.

needs to be more laundry facilities for the occupants

on highway one way in our of parking lot pet friendly no smoking rooms people loitering

had to kill a roach, the wifi is garbage, and also the beds uncomfortable & aslo i ended up getting my money

the pool and hall are closed, there is no laundry

i asked if they had laundry but bc of the hotel being renovated they didn't

updated, laundry facilities, strong internet.

pool was a little chilly for me but the kids didn't mind

loved the pool and they even have iron and ironing board in the room

pool should have stayed open later but other than that

the breakfast was very good and hot

more parking

it was very clean and the breakfast was very good!

just my personal preference but wish this place had an indoor pool instead of an outdoor one if it did i could

kids couldn't use the toilet if dad was in the shower

great location for anyone traveling with a pet as there were many clean, neighborhood sidewalks for a nice walk

parking was congested because of the open bar they have in the hotel

loved the bar area with the pool tables

facility was really great. food at bar was great

the laundry facility does not work and they don t even have the decency to put an out of order signit

laundry room is small but it took care of what i needed just have to wait for somebody to

oh the laundry lady rolls around 830am to get laundry and wakes you up so be

staff was unfriendly when trying to change bills to quarters to use the laundry

the non-smoking room only had a very very slight old tobacco scent to it

more breakfast selections

good bright parking

were also so soft and i loved that they had a water bottle water fountain right outside of the gym

don't eat breakfast because we are fasting, but the facility was very nice - more modern than i would usually

very friendly and helpful staff, and very good free breakfast