**towels:** the towels provided were old and stained, reflecting poor laundry practices

got a smoking room

great but wi-fi connection wasn't as good i had to move around the room to get better service and breakfast well

positives: room was clean, cable, ac and wifi all worked

their wifi is extremely unreliable

she asked if i wanted another room but no, don t you do all your laundry together

breakfast area was great, by the pool with a huge tv

i wish the breakfast had some meat and scrambled eggs.

the pool was nice and clean. the staff was very friendly. the whole place looked clean.

swimming pool is dirty, etc

the ice maker was broken. and the laundry room didn't have a change machine

there s a creepy camp ground looking spot behind the rear parking lot

wifi signal.

the wifi was fast enough to complete work online, and stream videos

parking was easy and quick

it was nice to have a pool and laundry facilities.

staff knew laundry was broken and still let people wash and wouldn't give money back for washing

the pool was closed and they didn t have detergent available to do laundry even though they advertised both

the laundry room had working washers, but 2 out the 3 driers didn't work so had to get my money back

the only thing i didn't like was the laundry facility was not in service

laundry room is coin only and there is no coin dispenser

to smell the difference when they came to change the sheets to a new set, this one did smell like laundry

had to use the laundry and it was dirty and most of the machines were out of order

the hotel is in a cinstruction zone, wanted to use their laundry but they didnet have change or laundry soap,

room, bar, and gym were not clean

comfortable bed, great staff & breakfast

everything beside the parking area, not enough space

like urine when we first arrived, probably just humidity from turning off ac unit, elliptical in gym is falling

breakfast lots of choices even burritos

breakfast good

the laundry facilities closed at 10

helpful staff safety (for the most part) quiet (for the most part) laundry service option had microwave & fridge

we used the pool and the laundry room

very clean..good laundry..excellent breakfasts

well-stocked kitchen for average needs

friendly staff. rooms and guests laundry were well maintained.

trash and laundry piled up in the hallway and outside the building

main reason for booking their was the kitchen and that looked old

got to our room and there was no kitchen supplies and we got the suite so we could cook and save money

when i booked the hotel it said they served breakfast

a hassle to clean up, but it definitely deterred from the visual appeal each time we entered the parking area

we stayed in a hot room with 3 kids

areas like pool and basketball court needed some cutting back on bushes and flower beds

we were harassed every time we went to the parking lot

we loved the pool and basketball hoop right next to it

nice with a covered parking house and guest laundry room

parking lot had construction going on and lots of

location close to airport is good and parking is free.

room service would be nice

kitchen and bar not great.

we also enjoyed the pool and workout room

nice lobby and indoor pool

the breakfast selection was not great 2) the pool was closed for maintenance

the rooms, the breakfast and just the overall atmosphere.

one of the main reasons we booked this hotel was for the indoor pool for our kids to swim

i also liked the guest laundry service, very convenient

in laundry room didn't work had to hang dry all my clothes in room

one of my customers they have a great tasting breakfast you ever tasted they're quiet they have a bar i would

the pool was dirty

the lady working st breakfast bar was not friendly either

laundry room had bags of garbage stacked in the corner and smelt very bad, $2

of any kind on the weekend,they don't have any until monday because they don't have anyone to do laundry on the

he said they had no extra towels no covers for pull out because housekeeping didn t finish laundry and everything

easy to get to, plenty of parking and great access to i35e

pet fee was absolutely outrageous for a 15 pound dog that doesn t bark

i was able to do laundry and the kitchenette saved me from having to eat out so much.

broke, the tile was coming off the wall, carpet was old and torn up, the air vent was disgusting, kitchen and

bed was comfy. breakfast worked.

no privacy curtains on the windows. swimming pool was closed.

and parking wasn't

filthy, worn down, not maintained, broken hot tub, broken lamp, beat up doors, open laundry shoot, filthy carpet

smell of old wet carpets. laundry room was dirty

for instance, the laundry shoot door was open from the second floor all day and night

carpet by ac unit and in front of guest laundry

everything was great! good breakfast! comfortable bed!

and two were running around in the floors and i don t get that the owners always think i or my kids would like

wonderful fresh breakfast that i was not expecting

friends thought the gym was lacking a bit

very quiet property beds very comfortable loved the furnished kitchen

eggs at breakfast could have been a bit better

the eating area was nearly full with family including kids, but it was quiet and the staff cleaned constantly

wifi was glitchy

room is spacious and clean. the staff are nice and friendly. free breakfast and free wifi.

property is well maintained and ample parking which is always nice

the breakfast from maria florez was amazing and her so kind

there 4 days and asked for house keeping to clean my room and they never did i traveled with my kids a 1 year

that yje kids were encuragef to make their own breakfast

could not find a place to put used pool towels within the pool

the pool trash was filled

we spent time with the grandkids in the pool most of one day

no indoor pool which was promised by verbal associate.

wifi sucked

the hotel was clean in all areas, including the outside parking and pet area

parking space, room size, and the dining area

pool needs some maintenance but it was still very nice

room, laundry facility, lounge, and common areas are very clean

i could not connect to the wifi for some reason

not enough parking, had to park at the hotel next door and walk over.

breakfast was great . the ladies kept the food and coffee full at all times.

parking is very limited up front

no guest laundry

also chose this hotel due to the laundry facilities so i could wash my kids basketball uniforms after their

we get back from the first day of the tournament, and the laundry room is not available

nice spacious room. outdoor swimming pool. friendly staff.

under renovation, should have been up front about it, bar was not open, no breakfast, really a

indoor pool peaceful breakfast was great

facility is very clean also, complementary breakfast.

breakfast was typical of what you would find. my kids would not eat it, so i am not sure.

security in the parking lot is non existent

my kids and i used the indoor pool, which was perfect for a november stay

just a fan blowing in outside air, me and my kids were sweating within a few minutes

location, cleanliness and the pool table/ lobby lounge.

airport shuttle was late. took about an hour to get picked up.

charged $50 a day for a pet

for breakfast, small cramped spartan room, no towels by the pool, skimpy number of towels in room, only one

it was on the other side of the facilities laundry room

saturday morning (2:45 am) we were waken by loud people and kids running up and down the

location, good breakfast selection, kids enjoyed the indoor pool

other than the very little pool use, it was great!

location, good breakfast selection, kids enjoyed the indoor pool

charge for laundry

breakfast was ok only one waffle maker so u had to wait for it

the bed very comfortable and of course, his favorite part was the swimming pool

we have 3 kids, and that was super hard to keep them entertained with no internet for their ipads, and no tv

was wonderful, the front desk, shuttle drivers, kitchen staff, housekeeping, everyone was friendly and accommodating

no laundry area

very very small,beds are not comfortable, coffee time only 6 to 9 in the morning, no microwave,no laundry tv

rooms didn't have a microwave and no laundry room to wash our dirty laundry.

laundry - the form lists 8:30am as pickup time, but pickup time is actually 8am, thus a vital

the towels are a little rough, a good laundry stripping and rinsing with vinegar will help those

only thing i didn't care for was trash and laundry being left outside some of the room door for several hours

loved the clean pool and hot tub

nice spacious room and the kitchen was a nice surprise.

the staff, breakfast, and over all stay.

comfortable room, loved having a full kitchen, couch, and a nice size bath tub.

no laundry bag

the kids loved the inside pool and walking the grounds

the kids loved the inside pool and walking the grounds

room service was fast and delicious

wifi will be charged you at check out and nobody said you had to pay for it, than the hotel is nice

took an hour and 20 minutes, guest laundry didn't work, business center didn't work

room was next to the laundry room

was problematic trying to do a load of laundry

room, good for families with kids

the beds were comfy and the breakfast was pretty good

laundry room was small on 5th floor but washer/dryer worked excellent.

was great the rooms,in door pool, breakfast we had lot of fun

staff: check-in was fine the first room did not have a kitchen which we had booked but they were able to

rooms were awesome, hot breakfast was great, indoor pool a great hit with my grandson

was great the rooms,in door pool, breakfast we had lot of fun

and room service charged me twice for one order

notification about events being held there would have been great to avoid some of the crowds and kids running

friendly staff, great breakfast and happy hour

wasn t anything i didn t like but i would like to say the airport shuttle doesn t go to lovefield which

we got some sleep and then took the shuttle back to the airport the next day

laundry facility saved our tail

liked that you had laundry mat on site

shuttle serving and extended parking during my trip.

counted on the airport shuttle to transport me and my family to the airport at 6am for a flight

great gym, bar, and dining, if needed

i do appreciate the laundry and the fact that the detergent and machine use was not ridiculously price gouged

lobby was very nice and having a bar and restaurant in the hotel was nice

parking was very limited and we struggled to find spaces

the parking. there wasn?t enough

parking was horrible

$100 pet fee is too high

there are 3 hotels that share a large parking area and it was hard to find a parking place

staff was very friendly and accommodating. pool was amazing especially for kids!

the shuttle staff will run you anywhere within a 5 mile radius and are so friendly

breakfast was very good

breakfast was good and the location was great for our needs

good breakfast, great, clean place. good pool and hot tub, very clean and quiet room.

pool/jacuzzi is located outside

tricky to enter the parking area. after first time, had it figured out.

parking lot had plenty of lighting

guest laundry room was a great feature but we had a difficult time getting quarters for the machines

the laundry machine didn t have laundry soap to sell

getting change for self laundry mat was a hassle

no laundry facilities

the only thing was the line was busy when trying to reach room service

we only stayed 1 night, they had all the amenities from indoor pool to a laundry etc

liked the fact that the lady at the front desk helped me with my laundry super stoked and a+ in my

it's the second week in a row that the guest laundry room dryer hasn't worked and i'm ok w that but now the

did not like the $30 + tax, per night charge for our pet

breakfast and pool area

you could hear people coughing, kids crying, etc

breakfast

came in took towels made the beds and made sure we had plenty towels and extra blankets for the kids

kids didn t like the tater tots at breakfast, they did like the waffle maker in the shape of

gym equipment was broke

it had everything we needed including a guest laundry. most important, they welcomed our dog.

was perfect, nice pool and good sized rooms

late check out is awesome

was told no room service but clearly saw trays of food outside room doors.

great pool and room, staff was very cool to me and the kids.

the property has parking right in front of your room very convenient!

a lot of construction and small parking lot, but adequate for the number of rooms.

the location. it looked unsafe not comfortable, poor parking.

landscape was a total disaster with over grown weeds and unkept landscaping and the parking was was very bad

was scared as soon as i pulled in the parking lot

it's midnight and there's loud kids and banging

room service was great also

and the bar had a good selection of alcohol

parking is good

after seeing a lot of white kids walking around, i then asked if they had to be 21

the laundry dont have the soap when i pay for them

my purpose was waste energy at the pool and you did it

the option of an indoor outdoor water park, the activities for the kids

the bed was very comfortable. the room was perfect size for 2 adults 4 kids(9.7,6,3).

i liked the room it was nice and comfortable the kids had fun at the waterpark and the arcade.

much; laundry machine was broken and the elevator was broken and the 1st room smelled like mildew

the llaundry machine was broken and the elevator was broken and the 1st room smelled like mildew

parking was plentiful (and free)

pet fee was to high.

room was spacious. breakfast was good. staff was friendly.

so clean! love the guest laundry room easy checkout

waffle maker and card not accepted for laundry- had to go to store get cash, they had no quarters, thankfully

it had different things to do besides the pool and workout center.

is clean, friendly staff and they have pool table, games for kids to play

had bagged breakfast due to covid-19 which was great because other locations had no breakfast available

guest laundry room

the only thing i didn't like was that the staff laundry room was across from my room.

laundry facilities on site

it was clean. comfortable bed. a bar was on site, but arrived too late. i miss bar soap

the wifi didn't work in my room and i had to go to the lobby to use my computer

the kitchen area in the room was the bonus to where i could prepare meals in the comfort without

to the airport and the sweet shuttle driver glenda

good location.. well equipped suite.. free parking good coffee available on-site, clean gym.

not used to being charged additionally for parking did not like that

gain access to the pool my entire 4 days there

free laundry and brand new

didn t have body towels in the room or laundry bag

brand new super clean free laundry

breakfast and staff great and all in all staff was very helpful

the breakfast

they told me they didn t speak english and no one knew what i had wanted, and the fact that the laundry room

guest laundry machines were inconsistent but worked most of the time.

laundry, a gym, a nice pool, and outdoor spaces for sports and relaxing

it was fantastic breakfast staff laundry on site

laundry, a gym, a nice pool, and outdoor spaces for sports and relaxing

laundry facility is a bit confusing, i have lost money several times.

location, very knowledgeable staff, able to help with all requests, i needed coins for laundry, they gave change

pool was a bit cold. that was the biggest let down. wish i could have my puppy there.

parking was easy to find

the breakfast offerings were extremely poor in both variety and quality.

green pool

large,clean room.plenty of parking. close to restaurants.

it was quiet, good for rest. wifi was good too.

oh and the pool was great

the wifi is downright horrible it s so slow it might as well not be offered

free laundry

indoor/outdoor pool and hot tub

like rooms, excellent food in restaurant and to go, bar, pool, exercise room and most of all the very friendly

paid wifi - should be free.

the bar staff was fantastic, and the airport shuttle service was very sommth and well run.

the room had everything we needed and liked the laundry facilities

also, the breakfast spread is the best i've experienced at any hotel

the gym was well setup and very clean

room was enormous and stylish, the gym was a real gym, not like most hotel gyms, and the breakfast buffet was

the pool area was unattended and very run down

it has a nice gym and laundry facilities

costumer service, location and breakfast area

location and pool was nice. front desk staff was nice.

we had to ask the kitchen staff to get a front desk and they never remained up front, they went back in the

were not umbrellas at the pool and the weather was very hot

they have a fitness center, a pool and a laundry room, which i thought it was a great feature for folks like

staff, clean room they have a laundry area and you can buy pods at the sundry shop at the reception breakfast

laundry out of order and no shuttle even though both are advertised on their site

i was glad there were laundry facilities and a pool

big rooms, very clean & great breakfast!

was perfect, from the champagne upon checking in to the rooftop bar and lounge area

really loud in the evenings because of very large bar areas! older folks don t enjoy so much!

the bacchus bar and restaurant was open, but we were looking for a little more variety

we ordered room service and the order was not as ordered

loved it was pet friendly but no green area to take the dogs for potty time

laundry

the laundry room is outdated, there were some issues with the washing machine

breakfast buffet constantly ran out of food

shuttle to airport anytime must be informed earlier

we enjoyed the pool area and were happy we were able to bring our dog ($$)

but there s no change machine and you have to walk across the street to the 7 11 to get laundry detergent,

is close to airport and the shuttle takes you to your terminal

breakfast was very good. the shuttle driver was very informative.

breakfast was good and shuttle service was great

the gym, breakfast and the room was nice for the price.

didn t her up early enough for breakfast.

room next to us had screaming kids all evening on our 2 nd night of our stay

the breakfast was good the staff were helpful.

i liked the exercise facility and indoor swimming pool option

there were several mad people with their kids that couldn t get in the freezing pool

dirty the laundry room would get

the attendant didn t know that the laundry room didn t take quarters after we already exchanged a $5 bill

when i needed housekeeping they told me that i should go to laundry and get my own bedding

dryers in laundry room.where broken

room was located next to laundry room and they ran machines late into the evening and started again early in

good laundry area

key didn't work for the laundry room and they had to use the master key to let me in after waiting 15 minutes

complain about anything it was that there was nowhere to buy washing powder on site to do the laundry

spacious! nice bathroom. nice guest laundry. great breakfast.

the hallway was dirty and the laundry room was dirty for four

they need a bigger pool and laundry room !!

room was next to the guest laundry. noisy.

laundry did not work

to stay there a second time and they gave us a smaller room for more money right next to the laundry room

problem with noice in the room from laundry - but staff changed my room

we were i think over the laundry room because throughout the day the whole room would vibrate and shake

above a load laundry room

did not like location of room next to laundry so the entire room vibrated

shook when laundry was spinning in room below us

close to airport, breakfast was great

kids convention the night before. kids and parents were noisy

(the small rooftop pool was nice for a

the kids enjoyed seeing the plane so

nice and clean and the 24 shuttle service

close to the airport and the shuttle service was awesome. the room service was delicious.

clean. modern building, gym facilities, close to arrival airfield and my business address.

wifi throughout the stay

we left to early to enjoy breakfast, it would have been nice to have a snack bar or something like that but

shuttle driver on my way back to the airport from the hotel was not friendly at all

the staff were the highlight of our stay, from shuttle service to front desk and housekeeping everyone was

our favourite was the free guest self-serve laundry and dryer available for guests to use - super handy since

had coffee in the room laundry

complimentary laundry was a bonus and very appreciated

i absolutely lived that it had free laundry!!!! and the staff was amazing!

very good and plentiful laundry facilities

hallway stinks like moldy laundry, coffee area is never cleaned, floor sticky and brown in front of it

also, there was advertised to have guest laundry but was told that there wasnt any at all

especially for the rate i got.. only downfall is they don't have a laundry room.

i asked the front desk if they have a laundry, he replied on the second floor i think

laundry was closed

the elevators were always dirty, the halls always smelt like weed, the laundry facilities did not work right

when we arrived on our floor, the halls were lined with bags of trash and piles of laundry

the laundry facilities were amazing

had roaches running around hallway dirty laundry room dirty everything dirty and had bugs running around

finally he gave us some treats for the kids

room was comfortable and laundry was nice. i was able to rest up and relax from the road.

he showed us exactly where the laundry room was where the trash rooms was and how everything basically works

well equipped laundry

laundry on site was a bonus

when i did check in, i informed them i was traveling with a pet

pool wonderful, gym and and laundry was a plus

these guys were able to check me back in & i was able to eat breakfast & catch a few more hours of sleep before

loved the gym

the rooms and space for me and my kids

the hotel was perfect with a stylish room & my room over looked the pool

the gym is great, there's even a bar and guest laundry too

it had a refrigerator and kitchen supplies

the pool wasn t open but we hope it can be repaired for the next guests

friendly staff, great fast-response shuttle to- and from any terminal

we arrived two mins to 10am in the lobby and the 10am shuttle had already left

laundry facilities were a bonus, but uses coins, which you will need to provide (front desk may not

on the marketing/web material on how the laundry facilities operate could help prepare guests - i had to go

clean rooms, the convenience of having a laundry facility on site

horrible place no wifi no air condition hot muggy smells bad

they wouldn't let me stay and had no information why i couldn't stay, i like motel 6 because your pet stays free

laundry by appointment only

was glad they had a laundry facilities after a long trip

laundry room is outdated. there was no laundry soap or quarters available

wifi kept throwing me off line.

it would be nice to have had an indoor pool and complimentary breakfast.

doesnt have a laundry service, so you have to use the machines yourself

roaches in the laundry room, hall way

floor behind the air conditioning units and a employee garbage can also my room backed up to the laundry room

we were able to do laundry on site

didn t have a room ready for me, the shower door was broken, no quarters available for the laundry facilities

there were no laundry bags in the closet, but we had prepared and had our own, just thought it would be helpful

guy at front desk didn't know where the laundry room was. looked all over for it.

guest laundry useful

no fitness center, no guest laundry, no swimming pool

no sink in the lounge. it would be nice to have one. the laundry was not working as well.

only 1 luggage trolly and only 1 washer and 1 dryer (which was inoperable) in guest laundry

the laundry yoom was on the third floor the machines were outside and the coin base wasnt working

my clothes was was soiled because, of this i was never offered to laundry my clothes

enough towels for all of us no plastic laundry bags for dirty clothes

elevator and laundry convince

a pool rail was broken, wich could have caused a big accident to myself or anyone

no room service, only had i option for food in house. long wait

pool was like ice since it aint heated

we got a shuttle to the hotel and enjoyed a wonderful meal in the bar and slept in an amazing bed

the pool was full of leaves

breakfast also, after checking out, they let me keep my luggage in the back so i could go into town

was a bit of a mix up with the shuttle to the hotel from the airport and the direct number to the hotel went to

check-in very friendly. all my requests, wake-up. and shuttle were right on time. great stay.

fee shuttle service free breakfast

the hotel was spotless, the beds were exceptionally comfortable, and the breakfast offered a delicious variety

used the self serve laundry and goons got stuck in the dryer coin collector making it impossible to use the

would have liked an open pool

have been better especially because i have kids they didn t have much options for them and wifi wasn t free

parking is adequate

the wifi was down for 3 days in the rooms, and was available only in the lobby.

no access to laundry facilities which is one reason i stayed at this hotel

beds are very comfortable and crisp kitchenette was dusty and no kitchenware but we did

i called four times on my first day for room service for new sheets and no one ever came

as i was leaving, i noticed needles in the parking lot

but every trash can was overflowing with garbage, the room smelled of cigarette smoke (in a non-smoking room)

obviously, it's a super 8 so it's fairly basic, but it had laundry and some fitness equipment

as i was at the tail end of a long trip, i wanted to do laundry, and the staff was helpful in getting me what

exercise and laundry was lock had to go to front desk to access

need a quick solution, this place is inexpensive, security locks on the doors, laundry facilities and no

the room also had some dirty laundry sitting underneath a chair, smelling up the room

the laundry was under our 1st room

was anything they could to do to make my stay better and even got the room cleaned before the kids nap times

pool was alot smaller, wish the dining was opened but i understand with the pandemic.

menu in bar was pricey

very clean and upscale. bar was perfect

the high pet fee.

beds were super firm and uncomfortable and the pool was cold.

lobby / restaurant area shuttle!!

ordered ribs and wings from the bar and they were

the bed was so high, i had difficulty getting up into it. the food in the bar was pretty bad.

advertised coin-operated laundry does not accept coins or any cash (only american cards) so we were unable

laundry service requires quarters yet the front desk is cashless

kids were upset that the pancake machine was down, other than that breakfast was good

breakfast was awesome

great shuttle service. very friendly staff.

breakfast was great daily

love the sofa beds and kitchen. also, the staff was very friendly and helpful.

the pool was not open over a holiday weekend. the temperature was close to 100. bad timing

would like the breakfast to start earlier because we have to work.

the pool was dirty and has green algae on all four sides of the pool.

great beds and the pool was nice

wifi connection is non-existent

spa didn t work in the king suite

no wifi no tv no phone inroom not enough towels for two

truck parking

guest laundry, beds were soft and a good size, a/c was cold, and water pressure was nice

change machine in the laundry room. ventilation in the laundry room

clean rooms, good hot breakfast, convenient location. overall a very clean hotel.

super clean & nice poo/spa! kids loved it!

the breakfast was great

wifi wouldn t work. tv remote wouldn t work.

it was really nice that it offered bar service and options for breakfast, lunch and dinner without leaving the

we chose the location for the bar lounge area but was a bit disappointed.

would have liked an indoor pool and hot tub after a long day.

property with a relaxing pool atmosphere and lots of indoor leisure space

had eggs and sausage for breakfast

pet fee when booking under filters it only said pet friendly with no mention of an

breakfast was just waffles and cereal.

staff was wonderful and they were great with allowing us a late check out at reasonable rate

the wifi was wonderful

we did our laundry and front desk randomly removed it from dryer and i had to go search for

laundry room was very handy. room was comfortable.

had to do laundry but they didn t have any change at the front desk for the washer/dryer

the hotel was very nice loved the pool area and our suite was very spacious

the manager flat out told me that she could not refund my pet fee despite the fact that the animal is a service

room service was quick and delicious

bed was super comfy and the bar downstairs was entertaining and so close to our room

the hotel is very nice and spacious, has a restaurant and coffee bar type place on site

hot tub was making a terrible squealing noise that made being at the pool a very unreal acing experience

especially had fun with the bar staff, they were great

pet friendly

police patrol in the parking lot made it seem safe

the bar was so nice and the bartenders were both exceptional, friendly and terrific service!

happy to see plenty of parking

adequate even on weekendsnice viewsexceptionally cleancleaning staff friendly & helpful accepts petsdove

the pool was never crowded

breakfast was very good

staff was great and the food and drink selection at the bar was great

staff that we did meet were all very friendly and helpful especially those in the restaurant for breakfast

no complimentary breakfast

laundry services on my floor were not accessible with my key

breakfast bar was horrible

breakfast option

the indoor pool was unusable due to heavy chlorine

booked this hotel for the indoor pool