location was key for staying in south lake. nice saltwater pool.

the location and that it was pet friendly.

cleanliness, friendly staff, pet friendly!!

the hotel is very nice and spacious, has a restaurant and coffee bar type place on site

room service was quick and delicious

the laundry was under our 1st room

bar area, was absolutely the best

was anything they could to do to make my stay better and even got the room cleaned before the kids nap times

gym. we'd heavier dumb bellls and wi-fi is mediocre.

the sink is high; a stool in the bathroom would be helpful for kids

pool water was too cold

staff that we did meet were all very friendly and helpful especially those in the restaurant for breakfast

nice poola and gym. everything was very new.

families with lots of kids taking over the pool area

rooms weren t ready on time and the bartender decided to stop making drinks a couple hours before the bar was

room which did not have wash clothes, laundry bag

the bar is a nice atmosphere

pool could be cleaned of debris more frequently & hot tub needs jets repaired.

bar was fun at night time

pool was a huge disappointment

laundry services on my floor were not accessible with my key

is a great location - we were pulling a trailer, and the parking for the truck/trailer was very ample

breakfast option

bar and grill was completely closed due to staffing on a saturday night

the breakfast options could have been better

you had to do your own laundry

it was a queen, it is much smaller that my queen bed at home no basic cooking utensils to utilize kitchen no

the parking was not bad either

issue with the totally dark parking area

kitchen

they didn't have any quarters available for the laundry facility. two days in a row.

parking was convenient, right by the front entrance

great location. clean decor loved the outdoor pool and hot tub. staff is super friendly!

hotel was clean and modern, in a nice location, had good parking, and the free-tier of their wifi was good enough

pool was perfect for kids to play in

loved it was pet friendly but no green area to take the dogs for potty time

the bacchus bar and restaurant was open, but we were looking for a little more variety

we ordered room service and the order was not as ordered

we did not eat there, but the restaurant looked and smelled fantastic, and there is a very active bar at one

was perfect, from the champagne upon checking in to the rooftop bar and lounge area

full kitchen was great

i didn't like that i they pool wasn't indoors and there isn't a hot tub on site.

they do allow pets, they would do well put a couple more pet stations around the property

staff facilities were clean workout area parking was easy room was large great value

breakfast area was super clean, staff was extremely nice.

laundry service requires quarters yet the front desk is cashless

advertised coin-operated laundry does not accept coins or any cash (only american cards) so we were unable

kids were tossing items at my windows and smoking was on the 3rd floor

no bar soap

breakfast was awesome

used the self serve laundry and goons got stuck in the dryer coin collector making it impossible to use the

they also accommodated us with early check in and made me a hilton member

noisy rooms, kids screaming half the day

the warm cookies in the evening were a treat for the kids

the only thing i didn't like is the outdoor pool is very small.

was told the shuttle ran on demand, in error, but the night staff was going to credit my uber fees to get to

when searching for hotle requested breakfast, internet and free parking

love the free shuttle rides to and from the dfw airport

was located at a great location, staff was great, hotel room was very clean, pool was clean, and parking was

bar and restaurant were not open sunday, and the bed was way too high for short people

obviously, it's a super 8 so it's fairly basic, but it had laundry and some fitness equipment

need a quick solution, this place is inexpensive, security locks on the doors, laundry facilities and no

exercise and laundry was lock had to go to front desk to access

the room also had some dirty laundry sitting underneath a chair, smelling up the room

as i was at the tail end of a long trip, i wanted to do laundry, and the staff was helpful in getting me what

guest laundry room was a great feature but we had a difficult time getting quarters for the machines

getting change for self laundry mat was a hassle

no laundry facilities

the laundry machine didn t have laundry soap to sell

i was especially pleased with the service in the silver bar on christmas eve evening

the laundry dont have the soap when i pay for them

clean and love the outdoor pool & waterslides

the option of an indoor outdoor water park, the activities for the kids

i liked the room it was nice and comfortable the kids had fun at the waterpark and the arcade.

the kids loved the pool and all the activities they were able to do

need more bar staff on weekends

the pool table and the awesome bartender!!

loved the design pool and outdoor area awesome

pool area looked relaxing and clean

is absolutely no shade in the pool area

i do appreciate the laundry and the fact that the detergent and machine use was not ridiculously price gouged

gym is also nice

the pool was perfect for my small kids

moe parking

were over charged at the bar when we were told we would have free credits to our room

loved that we had access to a kitchenette with a fridge, range and microwave!

the shuttle drivers were amazing. such a blessing for women to know we are safe w the drivers

tried contacting the hotel by message, email and phone to arrange airport shuttle pickup unsuccefully, hence i

staff was very friendly and accommodating. pool was amazing especially for kids!

$100 pet fee is too high

7 there was a guest laundry and it worked fine, if you had quarters

they have a laundry room which is a big win, as well as a fitness room

my kids enjoyed the indoor pool

lucky my kids didn't really care to much

a very nice large room and breakfast was decent. nice gym and pool also.

liked that you had laundry mat on site

laundry facility saved our tail

clean rooms and newer, nice gym

my kids enjoyed the waffle from.thr breakfast b a r.

00 for kids buffet

no laundry bag

the price, location and scenery. also that is had 2 pools indoor and outdoor

restaurants, the ponds, the pools, the restort style hotel was wonderful - way exceeded our expectations

kids screaming down the hall.

my kids hoped if we could've stayed longer

very very small,beds are not comfortable, coffee time only 6 to 9 in the morning, no microwave,no laundry tv

laundry - the form lists 8:30am as pickup time, but pickup time is actually 8am, thus a vital

the towels are a little rough, a good laundry stripping and rinsing with vinegar will help those

rooms didn't have a microwave and no laundry room to wash our dirty laundry.

no laundry area

it was on the other side of the facilities laundry room

free shuttle to and from airport

location, clean, comfortable, breakfast, pool, hot tub and parking

shower was awesome. kids loved the pool. breakfast was great.

and the kids enjoyed the inside pool

charge for laundry

breakfast was decent

breakfast was good with a good assortment

friendly staff 2 bedroom 2 bath room set up & indoor pool

the bed very comfortable and of course, his favorite part was the swimming pool

the breakfast was great and hot

who doesn t have free wifi these days

we got some sleep and then took the shuttle back to the airport the next day

shuttle service was a plus

loved the king suite setup - had a separate room for kids and pack and play and then we could be in our own

only thing i didn't care for was trash and laundry being left outside some of the room door for several hours

shuttle service.

wonderful breakfast selection. friendly staff. comfy beds.

great location and breakfast was excellent

the room was clean and it had a kitchen

great location, free parking, beds were really comfortable

two elevators, easy access to free parking, nice lounge-sitting area, pet friendly without any extra charges

only complaint was when we arrived the pool had leaves in the bottom of the pool

didn t get around to the gorgeous pool but it s on my list to return

the bar was not open while we were there

and laundry were ok, but pool was dirty, cold, and unusable due to 'broken part' and too little

decor, bedding, tv , hardwood floors, iron, fitness center, laundry open concept and spacious room

the pool was very nice

gym and laundry were ok, but pool was dirty, cold, and unusable due to 'broken part' and too little

breakfast area had no milk

room was next to the laundry room

was problematic trying to do a load of laundry

took an hour and 20 minutes, guest laundry didn't work, business center didn't work

my experience with the shuttle service wathe best

bathtub is amazing for kids - its like a mini swimming pool

amenities were a plus-gym, laundry, breakfast buffet in the am

good amenities as far as gym, laundry, breakfast was good & well stocked daily

the laundry room has a lot off unserviceable equipment

daughter and son in law and baby grandaughter were in room next door and there was no kitchen sink plug to bathe

t like to complain but had some kids that kept knocking on our door the first night because they didn t pay

laundry room was small on 5th floor but washer/dryer worked excellent.

location was great, staff was nice, beds were great, room was comfy, breakfast was good!!!

the breakfast was great the customer service was excellent

facility pool and gym were down for repairs. ud83dude21

clean comfy rooms. love the chlorine smell. pool was top notch.

nice environment. laundry machine and breakfast. supermarket tom thumb closely.

pool was nasty and smelled like a lake, the food is too repetitive, one load of laundry to wash and dry was $8

not that expensive & would cut down on laundry

i enjoyed the breakfast every morning. the staff was very helpful and professional.

my family enjoyed the heated indoor pool. the complimentary breakfast was fresh and delicious.

parking great

just a fan blowing in outside air, me and my kids were sweating within a few minutes

under staffed. bar and breakfast times were too limited.

we were told the airport shuttle service stopped running before 11pm

location, cleanliness and the pool table/ lobby lounge.

staff, cleanliness and breakfast.

pool was so cold

my kids and i used the indoor pool, which was perfect for a november stay

pool was a little small

my kids' lips turned blue after playing or trying to play while shivering after barely 20 minutes

back door stayed open no change for the laundry

coin laundry but no access to getting coins

it was to cold for the pool

the fitness room was fine, but lacked the pieces to make adjustments for one of the machines

breakfast was okay, the room was clean, and the wifi was great

nice facility with great rooms, nice gym, laundry and very nice breakfast buffet

close to the airport, good gym, nice bar, laundry room - lovely pool area too

food options were excellent. pool area and spa were luxurious.

food options were excellent. pool area and spa were luxurious.

pool

room service food

was so windy, it was hard to enjoy the pool with our daughter

) they couldn't provide room service, and their restaurant was supposed to close at 10pm, but at 11pm they were

room was spotless. staff were engaging. breakfast was actually worth the price!

wifi included

the maintenance man coming in my room to get laundry and stole my pack of cigarettes!!

ask for some change to do laundry late in the evening from front desk and they make u feel as if your a nuisance

the drink vending machine was broken as well as the laundry supply vending machine

also, the front desk should either have access to the laundry room at all times, or keep fresh towels behind

can even deal with the hot air inside the lobby and indoor areas due to the laundry and whatnot

free laundry

no room service available /had to go out for fast food

also, the shuttle service is excellent with an every 30 minute departure

they gave us 7 free days and shuttle to leave our car in their parking lot while we went out of town for labor

we could have purchased some cheese and crackers and a bottle of wine since we arrived after the bar closed

i was glad there were laundry facilities and a pool

staff, clean room they have a laundry area and you can buy pods at the sundry shop at the reception breakfast

laundry out of order and no shuttle even though both are advertised on their site

they have a fitness center, a pool and a laundry room, which i thought it was a great feature for folks like

the pool was kept clean. housekeeping was very attentive when cleaning the rooms

it had everything we needed including a guest laundry. most important, they welcomed our dog.

rafael our shuttle driver was very nice and explained what to eat and what places to go visit in our trip

coziness of the rooms, pool area and gym

i like there is a bistro in the hotel and if you bring your dog they are pet friendly and the staff are very

very nice my boy loved the pool although he didn t get the chance to play put put golf.

laundry and gym facilities in the hotel

complimentary use of laundry machines- much needed after severe weather impacted travel for 24 hrs

our favourite was the free guest self-serve laundry and dryer available for guests to use - super handy since

clean, comfortable, and spacious rooms! free laundry, and the gym was nice!

had coffee in the room laundry

shook when laundry was spinning in room below us

we were i think over the laundry room because throughout the day the whole room would vibrate and shake

above a load laundry room

did not like location of room next to laundry so the entire room vibrated

gym equipment broken, common area beat up

key didn't work for the laundry room and they had to use the master key to let me in after waiting 15 minutes

hotel is great deal for the price, close to airport with free shuttle service and guest laundry facilities -

good laundry area

included all desired amenities - fitness room, laundry, breakfast; staff friendly and helpful

my room was close to laundry, so it was a bit noisy.

the gym is great, there's even a bar and guest laundry too

great staff, great property, very clean, good breakfast, modern, accessible

it didn t offer shuttle to airport

the breakfast was fine and the kitchen staff were very diligent about replenishing the food and keeping the

it was also great to have a hotel bar with food because it was late and i was hungry

no pool

clean, airport shuttle, close to airport

pool and hot tub were a nice chance to relax

we appreciated the complimentary airport shuttle

we left to early to enjoy breakfast, it would have been nice to have a snack bar or something like that but

roaches in the laundry room, hall way

floor behind the air conditioning units and a employee garbage can also my room backed up to the laundry room

doesnt have a laundry service, so you have to use the machines yourself

didn t have a room ready for me, the shower door was broken, no quarters available for the laundry facilities

we were able to do laundry on site

he showed us exactly where the laundry room was where the trash rooms was and how everything basically works

laundry on site was a bonus

room was comfortable and laundry was nice. i was able to rest up and relax from the road.

well equipped laundry

the breakfast was good and the rooms were clean

pool wonderful, gym and and laundry was a plus

was a gym, and the pool area was nice

clean, convenient to airport, friendly staff. small gym but adequate.

they have a section by the pool for pets to do their business and provide poop bags

not enough cereal choices for kids

on the marketing/web material on how the laundry facilities operate could help prepare guests - i had to go

clean rooms, the convenience of having a laundry facility on site

laundry facilities were a bonus, but uses coins, which you will need to provide (front desk may not

early check in

wifi didn t work and the walls were paper thin

broken laundry facilities, smoke alarm hanging by wires, picture taken off wall and set behind the desk

the laundry was also out of service

laundry was closed

i asked the front desk if they have a laundry, he replied on the second floor i think

especially for the rate i got.. only downfall is they don't have a laundry room.

the spacious room the pool and hot tub friendly and professional staff

good location, good price, great staffdecent breakfast

if you want something more simple and affordable their is a public pool 5min away all though the property has

the charge for pets is $30 per day per pet

the pool and hot tub was clean and relaxing

decent hot buffet breakfast

shuttle kindly dropped me off at my next hotel event venue

they have continental breakfast which is good.

to the airport, the shuttle driver was so nice and helpful and took us to a great place for dinner, the room

room is big, has a lot of space to work, big kitchen has a lot of things incase you wanna cook

the elevators were always dirty, the halls always smelt like weed, the laundry facilities did not work right

when we arrived on our floor, the halls were lined with bags of trash and piles of laundry

had roaches running around hallway dirty laundry room dirty everything dirty and had bugs running around

the laundry facilities were amazing

beds were comfortable and the location and complementary shuttle were great

close to airport.easy shuttle service.great breakfast.a perfect lay over stop.

they helped me get setup with shuttles, wake ups and such

clean, comfortable, affordable, buffet breakfast, close to airport and had a shuttle service.

breakfast also, after checking out, they let me keep my luggage in the back so i could go into town

excellent pool

there were no laundry bags in the closet, but we had prepared and had our own, just thought it would be helpful

no sink in the lounge. it would be nice to have one. the laundry was not working as well.

guy at front desk didn't know where the laundry room was. looked all over for it.

guest laundry useful

no fitness center, no guest laundry, no swimming pool

the hotel shower could have had a hand shower for the kids and a few healthy choices in the breakfast

clean and new, the kitchen facilities were excellent

the pool is heated and no hot tub

did not like being told upon arrival that it was an extra $75 for my pet

pet friendly and nice staff

they have a laundry facility

liked the laundry where you could start washer or dryer with phone app!

laundry was out of order, outdoor trash cans were overfilled and smokers were allowed to smoke

they need a bigger pool and laundry room !!

laundry room and near 7-eleven and danny s

wifi password setting was wrong

i wish the shuttle ran every 30 minutes

the pool

the hotel is really nice and very close the airport with shuttle service for added convenience.

close to the airport and the shuttle service was awesome. the room service was delicious.

dirty the laundry room would get

room was located next to laundry room and they ran machines late into the evening and started again early in

room was located next to the laundry room

dryers in laundry room.where broken

when i needed housekeeping they told me that i should go to laundry and get my own bedding

but there s no change machine and you have to walk across the street to the 7 11 to get laundry detergent,

there was a cute outside area with picnic tables and a bar and small restaurant

breakfast was basic, but had variety of choices

the free breakfast is also a plus along with free aiport shuttle

shuttle was nice and the price was reasonable.

nice with a covered parking house and guest laundry room

parking was

nice with a covered parking house and guest laundry room

location close to airport is good and parking is free.

no room service. and the staff do not help much

was glad they had a laundry facilities after a long trip

laundry room is outdated. there was no laundry soap or quarters available

laundry by appointment only

wifi could have be better.

phone in our room did not work so we were unable to order room service and unable to request a wake up call

breakfast restaurant shuttle

very clean comfortable bed and big gym

has a shuttle van

close to the airport, was picked up by courtesy shuttle within minutes of calling for it, shuttle back to airport

next morning ordered breakfast from room service and after 90 minutes it still did not arrive

laundry was not available

laundry soap available to use with the washer and dryer

shuttle 'pool laundry and was happy to be there,breakfast was fresh and lady in the purple shirt was pleasant

and the 3 day laundry change of the sheets

someone took our laundry out of the dryer, while they were all still wet

ed some potatoes and bacon ud83eudd53) ud83eudd23ud83dude02ud83eudd23we even used the laundry room available

breakfast

a shuttle service would have been

we enjoyed the indoor pool and gym

no heather at the pool lots guest trash at hallways

workout area and laundry were very clean and well equipped

location, laundry room and parking

the property was very clean and well maintained, including the laundry centre

room was next to laundry so could hear washers in night.

back from metallica show) a bug crawled across pillow (thought possible bed bug) but this is a pet friendly

the breakfast was great

was great as it is close to the airport and they had a shuttle that took my family to the airport because my

i love how clean the facility was. breakfast was great & had a variety of healthy options.

breakfast was great with good variety and several choices of hot food, fruit, cold cereal, etc

breakfast was great

good location between fort worth and dallas. good price, workout facility and laundry.

being replaced, so have to use stairs breakfast is a miniature muffin and coffee laundry is $4 total for

laundry facilities and cable tv

they even took my dirty laundry

we were in town for baseball tournament, utilized laundry room for uniforms - very convenient

i lost money in the vending machines and with the washer in the laundry room.

didn't like the location, appearance, or parking

needs to be specific about the view as you can either overlook the parking lot or the pool

specifically chose this hotel because of the pool pictures on the website

the breakfast was insane

there was no breakfast or laundry facilities as advertised, and if there was a probably wouldn t have used

my clothes was was soiled because, of this i was never offered to laundry my clothes

elevator and laundry convince

enough towels for all of us no plastic laundry bags for dirty clothes

only 1 luggage trolly and only 1 washer and 1 dryer (which was inoperable) in guest laundry

laundry and ice machine were convenient

i had to walk the length of the building to ask if there was a laundry area (there was) but the young woman

in the morning blowing outside the window, blowing trash and dust on clean guests vehicles in the parking lot

shuttle service is limited and i didn t get a ride back to the airport

the front desk gal was very helpful and there was a shuttle from airport.

the tv was cable and the wifi worked ok

no wifi

this was the front desk person doing the laundry

the dirty outside grill rusted out swimming pool gate

room size loved the sleeping area was separate from the living area and it had a small kitchen with a little

very nice rooms, very clean, staff was exceptionally nice. breakfast was good.

saw one small roach in kitchen area

no access to laundry facilities which is one reason i stayed at this hotel

i got there for an asthmatic person they gave me a smoking room it was the only one he said

me which was very disturbing upon late check in and people were sleeping in their cars in the parking

the entire property was not clean, wifi was terrible.

wifi didn't work

i always feel that when a motel has a laundry room to wash clothes it is a plus for my stay

easy check in. laundry nd fitness center were still open.

wifi is almost died

i like booking super 8's because i've noticed they usually give me a late check out when i ask for one

breakfast offerings could use a little upgrade, but for the room price and airport location i guess

waffle maker and card not accepted for laundry- had to go to store get cash, they had no quarters, thankfully

so clean! love the guest laundry room easy checkout

there is a pool table in the lobby area along with other fun activities

stay and this time i was accommodated on the 2nd floor with a great view of the pool and the back parking lot

free shuttle to airport by courteous driver who dropped us off at right terminal and gate in huge

the only thing i didn't like was that the staff laundry room was across from my room.

laundry facilities on site

guest laundry room

shuttle on arrival was very slow and we shoes lyft instead of waiting 30 mins

shuttle staff was great and efficient

ice machines and one more laundry room for those who stay in the back

parking

in the bathroom, no wifi, and fridge

the parking lot was unsafe and i called the office and asked if there were security cameras, because

unsafe drifters walking the parking the parking lot.

the breakfast was enjoyable, and the laundry facilities made things much more convenient

location, clean rooms, delicious breakfast, the staff by far made our stay

it worked okay for my two kids since we were only staying one night

i loved the decor. it was clean from the lobby all the way through. the kids loved inside pool.

i used the gym facilities and i think they could have been cleaner

i could hear people and other noise, the mirror on the wall was even shaking because of the laundry room next

clean rooms..accessibility to ice machine..sodas machine..laundry.

when i called the front desk, i was told to go sit in the laundry room where the router was, because i was out

the lobby, the pool looked nice, laundry room the facilities look good

parking was a little crowded but rather than that can't conplain.

had to get toilet paper off housekeeping cart no plastic laundry bag carpet hadn t been vacuumed very

room near laundry room so got the vibrations in the a.m. street light near window

no pool; kids were thoroughly disappointed 2

spacious and quiet room. very good beds and pillows. lot of space on parking lot.

unfortunately the pool was not open and my kids were disappointed that we couldn't go swimming.

almost got hit by laundry basket of an angered housekeeper trying to get on elevator, o could go on, but is it

i did not take advantage of the breakfast, gym or pool

breakfast area so so nice and clean

friendly receptionist. pool was great for kids.

kids above us were running back & forth, so ceiling is thin.

room didn't seem very well stocked with towels, sheets, laundry bags

the room was spacious. the laundry facilities were very good.

everything was really good. the room service, the room in general and breakfast.

the receptionist and jose the shuttle driver they are the most friendly staff i ever met in all my different

problematic parking .too dark not enough parking spaces...

the room had everything we needed and liked the laundry facilities

staff behind counter could have been more approachable. staff at breakfast were wonderful.

the pool area was unattended and very run down

super comfortable bed, loved the kitchen, kitchen stocked w needed things to cook and even a corkscrew, super

i love that it had a functional kitchen.

the cleanliness, beauty, and parking convenience second

my kids had a great time at the pool

clean and modern with a good central location. parking was free and easy.

room was big and clean. parking on same floor was cool.

we did t eat breakfast.

the wifi conection doesn't work at bedroom, only at the hall.

breakfast was included and shuttle to/from the airport

front desk gave us a late check out, and helped direct me to stores to buy changes of clothes because our

location, pool, shuttle, breakfast, fast wifi, pet stays frwe and friendly staff

the wifi is horrible

we loved the pool area, comfortable beds, friendly staff. overall great stay!

not enough parking

the pool! we are coming back next year! see you then! oh wait, your breakfast was tasty too!

pool was a little cold

not enough handicap parking.

they provided complementary shuttles to and from the airport, provided me with a steamer for my dress suit

it takes 5 minutes to get there and shuttle service is on it

clean, really close to the airport, nice stuff, airport shuttle

no laundry facilities

no microwave! small frigde. no laundry service. no bus shuttle

laundry facilities would be nice

nada darn thang... maybe the parking.

pool was extremely cold could use a temperature control

laundry closed too early which was a main reason i chose it

when i said i needed some fresh towels they directed me to their laundry for me to clean the ones i had myself

you offer laundry facility that was totally out of order

i wont stay there again with my pet

we were definitely happy that our room ended up being right next to the pool