i was in room 208, next the laundry room which was being used almost every night past 9pm, was noisy

i liked the floor in the hallway and i could smell the laundry when i walked through

laundry in the

laundry room didn't work

they have a laundry machine on the premises

there is a microwave in the laundry room where the ice machine and vending machines are

it was a non-smoking room, but it smelled too much of cigarettes

wifi inoperative, air conditioner made all kinds of noises

t clean our rooms or give clean towels also vending machines are way to high no ash trays in smoking

didn't like the fact pimps were smoking weed on the stairways my kids had to walk pass to get to our room

hotel also has a laundry room that comes in handy

breakfast was excellent

gym, pool

they also had ev chargers in the parking lot

pool was cleaner than the more expensive hotel we just left

main dislike i have is with the morning breakfast bar

the staff was nice n the room service was good, but need elevator to work better

pool friendly

the warm cookies was a great touch and the gym was excellent

there was 2 kids ( 5 -6yrs old) that came to get breakfast and the waiter said u need to go get ur parents to

breakfast was just waffles and cereal.

no breakfast

nothing. false advertisement of being pet friendly

the only thing i didn t like was probably the breakfast wasn t as great

the free breakfast is a great touch, just a bit too early for me personally

crowded pool, not enough comfy chairs or pool loungers.

breakfast was good, and every time i left the hotel and came back my room was cleaned

had small parking garage, walkable market and lake trail

very modern and clea. great location and pet amenities.

breakfast great, very clean, gym awesome love an indoor pool

rooms free laundry hot showers dove products coffee near by walking trail behind apartment complex board games

kitchen was good. staff was great. free laundry was a blessing.

access to interstate highway; free laundry

room size, free laundry and pleasant staff

and they even had games that you could use if you had to entertain either yourself or your kids

location was what we needed, parking next to building, complimentary breakfast.

i love the friendly staff and the breakfast

great breakfast choices

the parking lot looked kinda sketchy

breakfast area very clean

the breakfast was delicious

the location was easy to find off the freeway and plenty of parking

discomfort was that when i returned to the hotel in the evening, the hotel surroundings and the parking lot

breakfast, coffee and variety of food to offer

not even the gym room has a water fountain

decides to descale their pool and close it for a whole weekend

the beds were very comfortable, the room overlooked the pool and the night lighting from it was beautiful, the

the fact that the pool was out of service

some parking places were well lit others, not so much

free parking and wireless

location of the room, the parking, the staff wasn t too friendly

spa bath was really nice and exceeded my expectations

spa didn t work in the king suite

very very slow wifi dirty room and restroom

truck parking

was not enough hot water and bed pillow broke me out on my neck don't know what laundry soap they use

at the bottom of stairs look like coming from where staff did laundry, since the door was open

on site laundry

the facilities were closed -no breakfast, no gym, blamed on covid - come on

the breakfast could have been a little better.

laundry didn't was my clothes properly no ice machine the room was dirty i had to buy my own

housekeepers left laundry in the halls, arriving guest service was slow

no ice machines worked no laundry available staff seemed to just be there no uniforms no u couldn't really tell

a bonus was the availability of laundry facilities

kids loved the outdoor pool.

when we got there, there were a few dodgy looking people in the parking area, but once we were inside, everything

gated parking was an added bonus

i enjoyed the fitness center, and indoor swimming pool

i was given excellent service..the breakfast was great.

parking for car was easy and all day coffee and sitting area for my guests in lobby

laundry room was very handy. room was comfortable.

we did our laundry and front desk randomly removed it from dryer and i had to go search for

had to do laundry but they didn t have any change at the front desk for the washer/dryer

to the pandemic, the kitchen was not available, and as such plastic silverware was not available for needed

parking lot; the power was out upon arrival, but it was the entire city

laundry facility was ok and the peaceful atmosphere was a major

ice machine and reasonably priced laundry no vending but they have snacks and drinks in a small glass frig

laundry room small great staff

no laundry site for guests!

clerk asked me if i wanted smoking or non smoking which i always ask for non smoking then he said well we only

oh did i mention the mini bar and snack bar in my room

the hotel is very pet friendly and clean

room, good gym facility, good location if attending a conference in the las colinas everywhere

the decor and teh gym

very unique, loved the bar with live music, the fire pit for roasting s mores and the restaurant had great

a lot of construction and small parking lot, but adequate for the number of rooms.

the location. it looked unsafe not comfortable, poor parking.

landscape was a total disaster with over grown weeds and unkept landscaping and the parking was was very bad

wifi was virtually non existant

problem i had trying to sleep a little bit when i smell a lot of smoking like somebody has smoke within the room

inn clean room there is laundry zone you can wash your clothes people in hotel are friendly and nice that is i

laundry out of service

amenities were not open: pool, workout room, kitchen for breakfast

the front desk and kitchen representatives were very nice and helpful

pool closing at 9 instead of 10 or 11

no on site laundry facilities along with n9 mini fridge or microwave in room.

no laundry facility on premise

wasnt very nice & though it wasn't the best, we left a $10 cash tip for room service & they still lied & said

no room service between 11p and 7am but that's not standard

the bar was perfect when i wanted something to relax for the night for my wife and i

cold water in a pool

cleanliness, comfort, gym, pool, location

i first called room service and the employee said they would bring some by and nothing ever came

the room service and bar staff was great. the comfort and cleanliness of the room was perfect.

the wifi was a bit off

the room was spacious and we loved how it came equipped with kitchen essentials

the breakfast line was kind of long and slow.

a great perk was the made-to-order hot breakfast included in the price of our room

a lot more amenities than you d expect for the price including a nice bar, made to order free breakfast, heated

pots, pans, utensils, plates, bowls, and anything else you can think of that belongs in a kitchen

asked for a trouser button to be mended and when laundry came back this wasn't done

fridge, needed to send a fax, i needed a spoon for my meal i had purchased elsewhere, i needed laundry done

room service at night served cold food as well

only negative is the wifi was poor and was not workign on the first night

didn t like how dark the parking lot was it was half of the lights were out

were two water bottles in the kitchenette area with a price tag of $5

had a bar and pool area

bar closed too early so we didn t get to use our complimentary tickets for drinks or just chill

clean , good breakfast , nice room with a beautiful view

it needs more variety and the coffee bar did it have flavored creamers

great breakfast!

i was there with my two daughters it was always clean the breakfast was great and free of charge my 5yr old

free breakfast great breakfast kids stay free, free wifi, very clean and comfortable

breakfast service was not the best

breakfast was a valiant effort put forth by the las colinas team

said the laundry was way backed up

there are no elevators so you must drag your luggage (and laundry) up and down stairs

self contained room with laundry and gym, staff were great!

nice facility, with pool, exercise equipment and laundry area

for families with young kids, the fully equipped kitchen is a major plus as well as the laundry service

onsite laundry, snacks and drinks in convenient location

clean and great amenities like laundry and wifi

the free laundry machines, the kitchen supplies and even the comfy office chair

nice place, clean. rooms are large. free laundry machines.

full size fridge. comfortable beds. free laundry.

very comfortable and spacious rooms and all the equipment provided in/out of the room(like guest laundry) are

full kitchen, laundry, what else can one ask for during an extended stay or just for a few days

laundry on site

they've got an elevator, clean coin-operated laundry room, and it's pretty quiet for being near the highway

the laundry room and workout room are always well-kept

must be a laundry close to my room 126. disturbing to hear a washer at 11:00 pm

on-site laundry and vending machines available

fix the telephone fix the tv and when i asked for fresh towels i was told i'd have to go to the laundry to get

management came to the laundry asked if i stayed here ! i said yes and told #

they have laundry machines

breakfast is so cheap

entering the room, the range hood and microwave in the kitchen are broken, no iron, no hair dryer

not enough supply of kitchen items silverware pot and pans stemware glasses

breakfast choices were minimal

no soap at the sink in the kitchen unsanitary under the cabinets in the kitchen

a young team of school kids took over the bkfst area, no laundry for

pool very small, no spa. a spa would be great

so we had to dive and pay 40 bucks for parking at the event only 4 miles

not really a bar in the hotel but still a great time

we went downstairs to the bar to have a drink and eat their drink selection was good for a hotel and the food

had 2 conferences going on so room service was over an hour wait

we enjoy the pool even know the water was way too cold

the room could have been clean the room service was slow and brought wrong order

location the view of the lake it was clean the pool was actually open the staff was

no hot tub and the indoor pool room was too cold.

comfortable and quiet rooms. great shower. laundry facilities were very good and inexpensive.

the laundry was especially nice, easy to use, and reasonably priced

breakfast included is pretty good (i love the texas shaped waffle machine) there is a shuttle to the airport,

i used the gym daily and found the facilities perfectly adequate

booked this hotel due to the airport shuttle - which wasn't working on this day and no replacement was offered

most of it, no laundry machine

have quarters for people who want to do laundry raise the prices to keep the sketchy people away help the guests

pool hours security kicked us out, laundry room price and didn t wash or dry clothes properly.

cleaning is not sufficient and there is only one laundry machine for the whole hotel

was a little difficult to find the guest laundry

the pool was unable to access due to someone pooping in the pool. and no laundry room.

no pool but it s advertised pool is out of service

was spacious, wifi worked well, big tv with plenty of channels offered, bed was very comfortable

that's the only thing that the kids couldn't sleep in the sofa

that's the only thing that the kids couldn't sleep in the sofa

we needed to do laundry but the machines were out of order

and the laundry area was out of order, and the ice machine was only on one floor

the indoor pool and hot tub.

well lit parking; good breakfast; very clean; comfortable bed; nice shower.

great staff, good breakfast, comfy beds

a separate bedroom with a door. nice kitchen? in room laundry.

i had to track down housekeeping myself to get hand soap and front desk could not help me get laundry detergent

the full kitchen that has a stove

large living area, kitchen. location. new and clean..

easy to find parking

to airport, great pool, basic but decent breakfast, great hotel staff, gym and laundry facilities room was big

cashless means no laundry without charging the $2

the kids had fun we was able to all watch what we wanted to watch and it was spacious enough for the

the kids had fun we was able to all watch what we wanted to watch and it was spacious enough for the

good parking, close to dfw airport, quiet, comfortable beds

nice relaxing pool

wonderful room service

kitchen staff sent a cup of tea to our room complimentary when one of us wasn't feeling well

that apparently the room service enter to my room when i was leaving my

everyone loved their rooms and enjoyed the gym and the coffee shop

staff very nice : they did my laundry because the washer didn't work

clean room, basic breakfast, used the laundry which was handy

beautiful pool. wonderful staff. perfect location. 10/10 would stay here again

the free breakfast. i liked it but could've been a bit better.

was the first weekend of october, the weather was nice, and i wanted to sit by the pool and enjoy some sun

breakfast good, clean nicely appointed room, conveneint to transportation and events, shopping

wanted pancakes or waffles for breakfast ud83dude15

great breakfast as well

comfortable, felt like a home away from home, great breakfast, & felt safe.

spacious room, nice breakfast, friendly staff

was next to ice machine/laundry room which was noisy at times

bees in laundry room

complementary breakfast didn't have waffles for the kiddos. would be nice to offer cereals.

the rooms clean and the breakfast was awesome

is no pool or gym

breakfast was great, clean welcoming environment, huge clean pool, and very nice suites

staff was super friendly. loved the hot breakfast

great breakfast & fitness center

i was able to use the computer and print out the kids tickets to six flags

no indoor pool

was no breakfast and no pool the 2nd floor smelled like weed (marijuana) which is the floor we stayed

need little better breakfast

breakfast and pool

breakfast was good , it was sketchy right before we got there

breakfast options were plentiful

the breakfast was typical.

pool was not prepared for swimming

our 2021 chevrolet silverado high country was stolen from the parking we were parked 2 spaces from the door

i loved breakfast and how clean the facilities and the room were.

wish there were more options for breakfast.

could have used a plastic laundry bag for dirty clothes

the laundry room was on the other side of hotel

room was excellent! staff were great. pool was excellent, will definitely stay here again.

we needed a shuttle to the convention center and she went above and beyond to make sure we got there

parking lot

lack of linings and housekeeping or proper working appliances and for the laundry to be soooo expensive i should

i like the property location and the small kitchen

parking was small and hard to get in

reserved my room 2 weeks in advance with 2 beds, kitchenette, and a pet

use some update in kitchen and floors like remove carpet and put tile since pets are allowed to keep let dander

laundry

the laundry room is outdated, there were some issues with the washing machine

very friendly staff, lots of parking and a decent room rate

pool and breakfast and large room size

breakfast was good except the eggs but overall awesome place & experience

laundry room and hot tub both out of service

wanted to laundry and went to purchase the soap from the vending machine

there is laundry machines available

laundry room was boiling hot

good parking, friendly staff, wifi is good, laundry available

the other let down is that the laundry room has been getting remodeled for over a month now with the completion

the hotel itself, the pool and laundry facilities

the only thing this time is that the laundry room wasn't working the washer nor dryer and it was a inconvenience

we mostly chose this site because of it's proximity to the airport, and that it had a laundry facility (not

like drinks,snacks, or detergent for the laundry room

there was a laundry room

self laundry available

only one washer was kinda working and no laundry soap available for purchase (they were out in their

convenient location and comfy bed. guest laundry facilities were a big plus.

the only thing i was sad about was the pool

have to go to check in to get laundry bag & hair dryer

one night i was trying to do laundry and the guy at the front desk came to tell me that the laundry room closed

carpet

also brought along my dog, the hotel was pet friendly

we had to call the front desk to get the wifi password

front desk carolyn was very rude to our kids

was able to get breakfast included

had either some kids or some one knocked on my door at 2 am it was ok just expected better but over all ok

then when we went to the pool i understand there are pool hours that's in place, but when you have kids or

loved the option of indoor or outdoor pool

to access the laundry i had to walk through major construction

over all very nice but parking is a little tight!

service and quiet small but serene pool area

no bar or breakfast which i pray soon it will open over all they need to make sure any group kids be well maintain

pool area closing to early

everything was nice. i was able to even wash my dirty clothes in the little laundry mat.

i stayed with four kids in a

parking was always available

there is only 1 tv in a suite need 2 especially with kids

amazing staff. breakfast was delicious and very clean.

only uncomfortability was the heat coming from the laundry room, but that was understandable

could use new laundry units

pet friendly

staff was so friendly and i love that the hotel is pet friendly and accomadates all pets on the bottom floor

then the water pooled in the shower

also love being able to do laundry for free, nice bonus for staying there

spacious clean free laundry

the free laundry was most certainly a convenience

pool/gym/ laundry

with stove, microwave, refrigerator, cabinets, large bed, large bathroom, closet, tv, cable, free laundry room

no vending machines/laundry room on 2nd floor

location is very nice. check-in and out was great. parking was great.

went to use the hot tub since the bath wasn t what it was supposed to be, and the pool/hot tub was closed

pool area was clean, inviting & was great for all ages

like the fact we were able to get in the pool

i would take my bedding to the staff laundry also knowing that some people are not comfortable around dogs

guest laundry did not work right

my kids were comfortable

peaceful location plenty of parking

i love that they're pet friendly

pool wasn't open

(with 2 large heavy luggage) *pool was close no blow dryer, no hand soap, no ice

the pool was not clean. i had to clean it

i didn't like that there are two broken down cars in the back blocking two good parking spaces

ud83dude01 the lady that took our order in the kitchen/breakfast forgot her name anywho,she worked jul

income and the clients would have greater comfort by not having to go out looking for a laundry to wash their

the laundry facilities weren t working

a little map of the property or been told what was open and what was not and how to get to the laundry room and

laundry room and swimming pool

laundry room soap did not work

front desk didn't want to assist in providing alternate laundry options

the self laundry facility was a boon

no complaints. the pool was rather small for a hotel of that size and caliber.

i like that you are pet friendly

while my daughter and i were sleeping some kids broke into our rooms and scared us half to death

need to upgrade the breakfast menu and need a laundry area

there was no laundry on site

no hot water. no guest laundry.

pool closed, one door didn't allow entry

good breakfast selection, comfortable bed, big screen tv, hot shower

good value, very clean, good gym

like that there was a conference of kids there

that pool should be a little more warmer.

i ended up buying a $5 star bucks at the beakfast bar there

parking

hot breakfast, large room, nice pool, apartment style kitchenette

no wifi no amenities still haven t received my deposit back

waffles at breakfast was the best part about this hotel, recommend two waffle irons on weekends.

didn't eat breakfast. i don't eat pork. it really wasn't a big selection

the kitchens could use a toaster oven and the breakfast needs a

the onsite laundry has two machines and one is broken so it's impossible to do laundry here

had plenty of room and the ability to do a little cooking if you want, we made our own breakfast because my wife

i didn't have time for the breakfast

great location, breakfast and room.

breakfast was great! location great! availability with laat minute booking was excellent!

the laundry facilities and fitness room were huge pluses

was just enough for our family, came with free breakfast, and laundry room was available

done about it, the staff kept saying management was working on it, i had to drive myself and my kids out to

large room, love having two tvs so the kids can watch one thing and me another

the staff was friendly, the wifi worked very well and the room was clean.

location and conveniences laundry, pool, and lounge area

meat to breakfast menu, maintenance coin operated laundry machines

the real kicker, we booked because he drives a cargo van for a living and he need to do laundry

area was so filthy there is mold in the laundry basket that is in the pool room

the laundry room was next to the elevator and large bags of dirty linens were piled in the hallway

wonderful hotel and golf club, very bad quality restorant law at the facility.

i really enjoyed the view of the golf course

when ordering food at the pool or the other restaurant outside of knife, in other words

very friendly and professional staff, great golfing facilities (either practice or play) and good pool area

didn't have breakfast

great room and room service

the gym and roof top pool were very nice!

we were very pleased dinner from room service was excellent

early check in allowed

they do their room service menu through the 2nd floor restaurant so there is a better in room dining menu than

free laundry was a bonus

really enjoyed the hotel stay and the complimentary laundry room

restaurant they have in the hotel was very very expensive and not many affordable options for kids

miss the happy hour but had drinks in the bar very nice

everything, the room was perfect, the breakfast so complete, the atention was amazing.

i was told i could 'go get some from laundry room'

my sister arrived and was put on the bottom floor near the laundry facilities, where they couldn't sleep due

laundry facilities on site were good

the laundry room was also very run down and looked like nobody has done any maintenance there for a

i appreciated the updated hallways & on site laundry and a decent gym

the laundry room

no attraction booklets in the front and front desk didn t even know what we were talking about laundry room

beautiful pool area

we com to this location often, the pool area is out favorite

gym was

i even used their laundry/dryer, this is not common at all to have at your disposal in europe so it was wonderful

and the wifi wasn't the best, seemed like it had a limit on how many devices could connect to it

a lot of parking and the pool was clean

shampoo conditioner and shower gel to use the swimming pool was actually open to swim in a full breakfast bar

love that they have a pool and gym but did not experience using either on this trip

need more lights in rooms. need guest laundry.

there were large blue push barrel laundry cans everywhere

room service - fantastic food and service!

also having a bar i'm the hotel plus a small restaurant to enjoy at the end of the day

kids splashing and jump in and out of the pool

laundry shoots, slammed all day and night

didn't like the fact that it was a pet friendly hotel and you could hear some of the dogs barking when you would

there wasn t something i didn t like. everything was great! room service and food

room service was blah, no hot tub

enjoyed my time staying at the hotel the room was excellent the breakfast bar was amazing the entire staff was

roaches on kitchen !

no breakfast.

location and kitchen

decent for the price. full kitchen in room, bonus!

bugs, wifi didn t work,room had appliances removed and tv didn t work

very surprised! no microwave in your room. facility does not have laundry room.

they lobby had a pet odor; especially in the morning on our way to breakfast.

location, comfortable bed, and great breakfast

we've never brought our dog to a hotel and this was pet friendly, we were pleasantly surprised how nice and

the staff is friendly, the rooms are clean, the pool is clean, the breakfast is wonderful

loved the gym, laundry facilities, big fridge and dishwasher

we also used the laundry room

breakfast was excellent

high pet fee.

breakfast was really nice and rooms were very nice and clean best room i ve ever booked

for 2 days and room wasn't cleaned, no fresh replacement of towels, also a bunch of kids in the hallways kept

we loved the way the hotel was it looked so comfortable and especially the pool.

the pool area is very nice and the exercise facility is perfect

the property is very nice and clean. the pool is nice. staff was very friendly.

the bar had pretty good drinks

the inhouse, self-serve guest laundry was fab

good location, friendly staff, good amenities (pool, laundry, gym) , nice lobby nice

there are two well equipped coin-operated washing machine rooms in the hotel and free laundry supplies are

was someone with kids above us

the pool was a perfect warmth for the chilly damp air and the bed was better than homes

suggested carrying laundry to another building

the laundry room took my money

the jacuzzi was extra warm and the laundry room was good

bedroom where you could close the doors, laundry onsite, kitchen with plates, cups ,

it staff was friendly breakfast was good rooms were clean it was a perfect area for entertainment loved it

the kitchen and complimentary laundry facility

laundry room

great sized rooms, free laundry and the candlewood kitchen was a great idea

laundry, lot of parking space, great staff, soft beds and lot of options to eat close by

nice laundry and fitness rooms

my room was located above the laundry area and the ac could not cool off our room at all

i had to wait after a pushy man got his laundry taken care of even though i was at the desk before him

things that if it had been only one would hardly be worth mentioning, but it just felt like a laundry list of

breakfast bar was excellent. enjoyed everything including bar tender

my kids had a blast

they have a laundry dispenser so i ran to my car and thankfully dug out a dollar in quarters to get some soap

the kids pulled out the sleeper sofa there were pieces of candy and food under the mattress

my kids love the pool

close to home, but break from kids and pets and to have time alone with my wife)

it was so close to many activities for the kids

bed and gym

you had to pay for parking and wifi

i enjoyed the pool and pool bar, my room was clean and beautiful, all the staff were very friendly and helpful

the pool was excellent, and quite rooms were very nice!

the bar was great, friendly staff and the brisket nachos were delicious

long walk from front desk to elevator. we didn't need to use the gym while there.

the noise and no indoor pool

no water free and not room service soon. also not free breakfast.

was cold and the pool is outside and not heated

gym facilities were subpar

the room had everything we needed and liked the laundry facilities

the pool was very green and felt like a lot of chlorine had been put into it.

great staff helped when the wifi didn t work. room was large and comfortable.

chose this place for the year round pool

breakfast was great

was told one price for laundry soap and it ended up higher

laundry room was small.

the pool is beautiful and there s laundry on site

property was clean and the breakfast was good.

my kids found someone else’s massage oil on the floor by the window, yuck.