pleasant outside area with pool

gym needs attention

there was an additional cost of 10 euros per night to park. gym was under equipped.

the gym is quite good, equipped with a multi-functional machine, benches, dumbbells, an elliptical, and

pool and gym were tiny

super comfortable room (junior suit in my case) breakfast spa gym can buy a cofee/tea on a floor

value for money. there was a spa too but we didn't use it.

the staff is very helpful and friendly very clean room and suite, great breakfast

breakfast hearty, homely with good options even for vegetarians

as always great to be in this hotel. super service and the breakfast is really good.

good wifi

than the area would suggest - lots of marble - very friendly helpful staff - shower, aircon and wifi

staff friendly, great location to station and good value for money, excellent wifi

close to the train and bus station (less than 10 minutes walking with kids), confortable beds, quite big room

the adjoining restaurant and bar was excellent - and very popular with spanish locals which is always a good

close to the train and bus station (less than 10 minutes walking with kids), confortable beds, quite big room

the bar and restaurant were closed

liked the sauna and gym

good restaurant, bar and the lobby where you can meet with colleagues or friends

mini bar made me excited like a kid staffs were so friendly and informative very close to the amenities

we enjoyed the sauna, gym and pool

room was very clean,staff nice and i thought that the layout of the reception which included bar and restaurant

no one from lobby bar came to ask children if they liked to drinks etc

the hotel has a nice bar and restaurant that saved us at our late arrival after a tough journey

15 pm for the bar to open

only downside is that to access reception you have to cross the street to another hotel, and the bar and cafe

good location, friendly front desk. spacious, clean room. good wifi.

the wifi signal in the room was excellent

the wifi connection in room was terrible to non existing

booked late for that night after drama with an electric car

the location was centrally located, room was spacious and wifi was very good

i left some laundry in the bag provided but the cleaner did not take it

wifi

free wifi, helpful staff

staff was really nice, we made use of the laundry service (which was very efficient) and on the last day we were

wifi is not perfect and not stable. bed too hard and not too clean but acceptable level.

good value for money, great location, good breakfast. good wifi

wifi wasn t working well.

excellent location, spotlessly clean throughout, large well appointed room, good strong free wifi

good room service you have to put your laundry in the reception and get down to reciption to get

-the gym was temporary closed -built in 2004

excellent gym

we couldn't choose food from the bar by ourselves

unable to get a drink in the bar as the reception staff (who serve the drinks) were too busy checking in

very hot in the corridors and high and expensive laundry and mini bar

the temporary bar in the lobby had excellent prices

- clean - friendly staff - gym

no room service or bar/restaurant for dinner

the wifi connection was so bad

not too many restaurants around, laundry expensive.

large, clean rooms with comfortable bed. good breakfast and fast laundry service.

gym/sauna were locked and turned off

food and excellent service by the staff, bar prices were reasonable and the location fro the station and the

would have liked a larger gym

wifi problems with some of our devices. the free coffee is not very good, but can't complain!

coffee bar open at all hours and free. free wifi at excellent speed. bed was very confortable

also we don't think we should have had to pay for our pet dog

only thing i could complain about is the structure of the wifi login

wifi was stable 99 % of the time

wifi free-only in lobby not in room was unexpected

smelled very strongly of cigarette smoke -poor wifi -uncomfortable bed -basic aircon -paper-thin walls -staff

info said there were tiled floors air con wifi and a balcony

poor internet connection via wifi

wifi

it's disappointing that dinner at the pool terrace is mainly for lunchtime meals and only snacks in the evening

first impression, cool outside bar & pool, great secure parking & right next to the beach

and dinner were little bit expensive for us, but on the other side we could enjoy swimming pool

pet friendly, with secure outside area attached to the apartment

breakfast and dinner were little bit expensive for us, but on the other side we could enjoy

wifi was unreliable and required frequent log in

staffs attitude, beds and pillows, and no wifi even though advertised

wifi did not work, so i struggled with communications.

small swimming pool in a rather odd location with little sun, and only in use in full

there is a pool and loungers

bar not open??? very poor wifi neither acceptable in a four star hotel.

wifi was free and fast

you have to ask everything from the room service. even though basic amenities.

there was no laundry service or iron in the room

diner & breakfast

they closed restaurant and bar early so i wasn't able to get food on the friday night

parking was taken up with multiple empty tesla charging stations.

quiet, perfect for parking and close to the highway

there is a supermercardo a few houses down the street and a large kitchen space in the top of the building ,

place, brand new, there's a shared kitchen on the last floor

was excellent, we got a lot of help from the staff eg, directions, services like laundry, store room, cooking

nobody did the cleaning and changed the laundry in 7 days.

they have no laundry

hotel has good free wifi and tv in every room

wifi signal in room was poor.

don't have ironing in the room nor in the room service, the only way is to use the laundry service (no available

this was literally my only complaint but there is a laundry service available at extra cost

room, nice really, wifi is perfect, receptionists are very respectable and cooperative

the pull-up bar in the gym is loose and thus dangerous should be replaced or repaired

and prompt room service with a good selection of pastries and fruit as well as fresh juice and hot coffee

116 eur for laundry service - really expencive. no pool bar.

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

on set, more towels, slippers & cot for our baby) and they gave us a children s kit, the room service foods

the hotel s sauna and gym facilities were excellent and really added to the experience

large clean room, very comfortable. nice bar serving a selection of good value meals and snacks.

gym, laundry room

the other facilities like the laundry room were also really useful

the aminities needed in the room from mini fridge, air fryer, microwave, perfectly sized closet, pool, gym,

it has a pool, gym, work and study areas and nice places to relax

it has a pool, gym, work and study areas and nice places to relax

excellent room and room service. parking deal was also good.

the 'kids room

jubilee and the receptionist very quickly organised a cake next morning (she called the kitchen and then called

the bar was amazing, especially the people

we arrived quite late (21h00) and had 3 dogs with us we ordered room service

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

own fault for not understanding- but do not get your laundry done here

staff was nice, laundry service very quick

couldn't connect to the wifi, though

there was no wifi in my room

no tv or wifi at all

wifi did not reach very well in the bedroom in all parts

it is noisy. wifi is slow

wifi worked well, staff were really

laundry is expensive (considering the price) and ironing was really bad

fantastic breakfast, nice garden and spa facilities and great beach.

the spa (and all staff there) was great

and grand hotel with lovely pool (two outdoor, one indoor) and gym - direct access to beach

setting and service were excellent the spa was great andres was excellent in helping with any issues that came

very efficient and relatively inexpensive laundry service

housekeepers stole my laundry bag from my room

the pool was a little bit old and there were no mini bar or fridge in the room

wifi in room

such a lovely experience. great room, breakfast was fine, the gym was decent.

a while the wifi didn't work

wifi connection was really bad at floor 23.

lovely rooftop pool & bar with sun beds

hotel, friendly staff, small snack bar at the reception with juice, coffee, tea and candy

the roof-top pool and bar should have been a relaxing haven - it was not for the majority of the time

the front desk was very helpful, giving us a map and informing us of where we could do laundry

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

no room service not available staff a bit aggressive at breakfast entrance

no one around the bar area to serve, family room a little small

noise because of nearby laundry

wifi strength could be better in the rooms.

wifi was incredibly slow for being such a modern hotel

also families with 3-4 kids screaming and running in the corridor at 7am in the morning

no wifi

some tea and coffee making facilities in the room and more information about room service

hotel provided an early breakfast (6am) for the marathoners

also wifi speed was really good

so guess that some rooms may be affected by noise from the late night events in the bar (which were great by

very friendly staff - delicious breakfast and the place located right next to the beach!

and there are not anything to hang out the laundry

food at the restaurant. the breakfast was good though.

room service was excellent and cleaning was done quickly and efficiently every day

location was great, staff very helpful. room comfortable and clean. roof top bar amazing

simple but stylish and spotlessly clean, very friendly welcome, great breakfast.

is not the place to catch up on your laundry needs as the turnaround was 2+ days, but that might have been

was no room service and despite putting laundry as a service, when i enquired i was told laundry is done externally

had all sorts of issues - the minibar was not working then it was left empty, no laundry service available, no

no pool, no spa so a bit expensive in that regard

room service saw my partners birthday cards and when we came back there was a bottle of sparkling

given fresh towels every day, even though we'd have happily used ours for a few days to save on laundry

two big terraces, one with free view on the sea and beach two nice bedrooms, with own bathroom kitchen well

the only minus was a limit of breakfast, but it s not a big problem

the proximity to the beach allowed us to really enjoy the place, which is perfect to go with kids

ours view was blocked by their restaurant sign and had a cheap pool

jacuzy also good in the spa area

excellent location, super comfy beds, amazing spa and super fantastic massage treatment!

very poor wifi service. late night disco across plaza can be annoying

the roof top pool was very small

room service entered room in the middle of the day for no apparent reason

no provision for laundry but may not be big problem as there is a public laundry few minutes of walk away from

bigger, better placements of bed lights, better bathroom with a larger bathtub (+ 2 basins), the wifi reached

there is also a lively, firendly bar (las palmeras) which serves good value excellent food including tapas only

did not have breakfast but it looked good

the staff was more than helpful, especially those from breakfast

roof top bar was not a roof top bar, it was a roof with room service that was extremely slow

provide more drinking water. room service menu does not have food items.

the parking is overpriced, the wifi wasnt stable and the receptionists were overbearing

we arrived during a weekend festival, they were gracious enough to give us a late check out, and wait at the

fantastic location, great breakfast and friendly staff. the roof top bar was an additional perk.

staff are friendly and helpful and their was a laundry service next door which i used and was easy to use and

room was next to the laundry and the storage room, slammed doors since 7 am, spinning washing machine running

location was super (among other things next to a laundry place)

shown by reception staff or the cleaners to even go look and see had they been rolled up with laundry by accident

they have a phone but no room service and when i asked about laundry service they pointed to the self laundrette

hotel has everything, pool, gym, restaurant, laundry room, luggage storrage

are washing machines but there is no laundry rack in the room

laundry

only one treadmill in an otherwise well equipped gym

the wifi is super unreliable and keeps crashing (on several devices) so don't rely on it for video

good wifi (for working from the room), friendly staff (good with recommendations

wifi is more than slow and unusable in the room

wifi was weak at times. bathroom soaps tiny.

the wifi was horrible and we saw a dead cockroach on the stairs

rooms are huge the shower worked well decor beautiful pet friendly, 10 euros per night the location to the

it was clean, the wifi works well, nice bathroom and comfortable beds

no tea towel supplied in kitchenette

breakfast was ok but a little plain , busy after 9am

the breakfast was pretty good, and was served in the

internet /wifi did not work consistently

is a typical business hotel, rooms are modern and clean, wifi is efficient

relaxing swimming pool and tennis court

beds, and the wifi was fine

very firnedly but inattentive during breakfast - only after claiming the coffee machine, fruit bar or bread

wifi is free but very slow

overall great stay, pool and spa treatments were incredible

wifi was a bit tricky

room service dinner wasnt good at all

rooms were amazing. great bar and garden

the swimming pool and well equipped gym was a real bonus

room service was fantastic

lovely amenities, amazing restaurant, bar and staff

tea and coffee room service amazing and no charge

they don t have a gym or a spa and the pool is not a pool to swim in.

we highly recommend this charming, boutique hotel with so many extras thrown in (eg free wifi, mini bar and