pleasant outside area with pool

gym needs attention

there was an additional cost of 10 euros per night to park. gym was under equipped.

the gym is quite good, equipped with a multi-functional machine, benches, dumbbells, an elliptical, and

pool and gym were tiny

good wifi

super comfortable room (junior suit in my case) breakfast spa gym can buy a cofee/tea on a floor

value for money. there was a spa too but we didn't use it.

the staff is very helpful and friendly very clean room and suite, great breakfast

breakfast hearty, homely with good options even for vegetarians

as always great to be in this hotel. super service and the breakfast is really good.

than the area would suggest - lots of marble - very friendly helpful staff - shower, aircon and wifi

staff friendly, great location to station and good value for money, excellent wifi

close to the train and bus station (less than 10 minutes walking with kids), confortable beds, quite big room

the adjoining restaurant and bar was excellent - and very popular with spanish locals which is always a good

close to the train and bus station (less than 10 minutes walking with kids), confortable beds, quite big room

no cafe or bar open in the hotel, which isn't so happy to see.

room was very clean,staff nice and i thought that the layout of the reception which included bar and restaurant

i really appreciated that they allowed my pet to join me and helped me make his stay comfortable

15 pm for the bar to open

no one from lobby bar came to ask children if they liked to drinks etc

good room service you have to put your laundry in the reception and get down to reciption to get

gym provided is only small and the sauna was not turned on during our stay

problem was that wifi kept losing all the time, so i was using my data, and it was quite

good room service you have to put your laundry in the reception and get down to reciption to get

there was a small gym and sauna, i could not find the advertised jacuzzi (not a big deal for me)

i left some laundry in the bag provided but the cleaner did not take it

wifi

free wifi, helpful staff

room service could be improved for dinner; small and basic 'ensalada de la huerta con huevo'

good location, friendly front desk. spacious, clean room. good wifi.

the wifi connection in room was terrible to non existing

spa facilities were closed

very big and comfy bed, tv, wifi

the pool is very

i asked in the booking for a quiet room, i had a room next to a kind of elevator for goods or kitchen , who was

we enjoyed the pool and courtyard

liked the sauna and gym

we enjoyed the sauna, gym and pool

large, clean rooms with comfortable bed. good breakfast and fast laundry service.

not too many restaurants around, laundry expensive.

toothbrush kit, shaving kit etc great air conditioning private garage parking under the hotel bar and restaurant

close to train station across the road , spacy comfortable junior suits equiped with kitchenate

would have liked a larger gym

staff was really nice, we made use of the laundry service (which was very efficient) and on the last day we were

good wifi, bathroom was big enough as well as the room

wifi in the room was almost useles

wifi almost never worked in our room

excellent location, spotlessly clean throughout, large well appointed room, good strong free wifi

very hot in the corridors and high and expensive laundry and mini bar

room, bed, wifi, bathroom all deplorable

had to book to use the gym

basic wifi was fine (unprotected network)

balcony, although small. wifi was good. bed was comfy. good location. toiletries

info said there were tiled floors air con wifi and a balcony

wifi was available only at the reception

wifi

wifi free-only in lobby not in room was unexpected

poor internet connection via wifi

wifi kept switching off.

wifi problems with some of our devices. the free coffee is not very good, but can't complain!

inclusive coffee and good wifi as well as friendly staff

wifi was stable 99 % of the time

also we don't think we should have had to pay for our pet dog

it's disappointing that dinner at the pool terrace is mainly for lunchtime meals and only snacks in the evening

first impression, cool outside bar & pool, great secure parking & right next to the beach

and dinner were little bit expensive for us, but on the other side we could enjoy swimming pool

pet friendly, with secure outside area attached to the apartment

breakfast and dinner were little bit expensive for us, but on the other side we could enjoy

wifi was unreliable and required frequent log in

staffs attitude, beds and pillows, and no wifi even though advertised

wifi did not work, so i struggled with communications.

small swimming pool in a rather odd location with little sun, and only in use in full

there is a pool and loungers

bar not open??? very poor wifi neither acceptable in a four star hotel.

wifi was free and fast

you have to ask everything from the room service. even though basic amenities.

they let me do some laundry for free :-) great communication with host

kitchen cooking equipment

quiet and basic things in the kitchen you

nice kitchen

huge kitchen, dining, living area and a juliet balcony off the bedroom

the bar was not open for a drink after a long drive down from france

eventually, after a long walk, managed to find a bar which did basic food

nice coffee bar in the parc, but the nicest surprise was restaurant gastrodictus

no bar (although served by receptionist) made it lack atmosphere.

the breakfast has fresh products (juice, fruit, bread)

booking a spa & wellness hotel, we personally expected to have more access to facilities including the price

breakfast was excellent and the jacuzzi awesome

spa facilities where great

i had a room with a privat pool and the pool is absolutely small

so called private pool looked more like a fish tank than a pool

we discovered they had a pool next to the restaurant when we went for our breakfast, which was the only nice

the hotel doesn t offer any sort of spa or massages

lack of privacy, as a window from a nearby villa in the overlooked our private pool (in reality a little more

not able to connect to wifi in room. 4 km to beach.

the signal of wifi its to poor

there was no laundry service or iron in the room

quiet, perfect for parking and close to the highway

located with lots of free parking

parking on site, wifi available and there were good facilities like fridge and extra keys cards which was very

service, dinner and breakfast was simple but very nice

there is a supermercardo a few houses down the street and a large kitchen space in the top of the building ,

place, brand new, there's a shared kitchen on the last floor

nobody did the cleaning and changed the laundry in 7 days.

was excellent, we got a lot of help from the staff eg, directions, services like laundry, store room, cooking

they have no laundry

- laundromat, supermarket, cafe and bar are within 10 minutes by foot

hotel has good free wifi and tv in every room

own fault for not understanding- but do not get your laundry done here

staff was nice, laundry service very quick

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

entertainment at the hotel at all for the kids

it is noisy. wifi is slow

the internet (wifi connection) was atrocious. it would cut off and on constantly and was slow.

wlan has no internet (use hotel wifi)

wifi did not reach very well in the bedroom in all parts

no tv or wifi at all

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

116 eur for laundry service - really expencive. no pool bar.

wifi was not working in my room

very comfortable clean room good wifi and tv connectivity. good bar and pool. helpfull staff.

wifi was fast and easy

this would have been fine however they started to fight infront of other guests and their kids by the pool

room service should be open on 7/24 basis

the staff were amazing and allowed us an early check in and late checkout

could do with a separate kids pool

the reality was a small rooftop pool overrun by screaming kids, the pool water was very cloudy and unappealing

gym, laundry room

the other facilities like the laundry room were also really useful

has nonstop reception, also pool is on the roof

the swimming pool was a little small but it was fine.

one for body and one for floor outside shower, it s just not enough there are no towels for pool or availability

housekeepers stole my laundry bag from my room

very efficient and relatively inexpensive laundry service

has a variety of facilities, the pool is great as well

big room, pet friendly, comfortable bed, location is ok, close to metro, bus, and turistic bjx

wifi was very bad, tv was old and the remote didn t really work

food delivered by room service was delicious

the location was fine for us but may be a challenge for older people or people with kids.

was delicious but a bit expensive and no lift to the pool area you have to access rooftop via stairs ok unless

wifi was poor in the hotel rooms

even if i am making it difficult for myself to be accommodated again being fully booked roof top pool and bar

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

the front desk was very helpful, giving us a map and informing us of where we could do laundry

hotel gave us rooms together to help with the kids

not worth the price of the hotel) also, the hotel doesn t have bottled water or bring water for room service

don't have ironing in the room nor in the room service, the only way is to use the laundry service (no available

this was literally my only complaint but there is a laundry service available at extra cost

great location of the hotel, helpful staff, excellent wifi, cleanliness.

and prompt room service with a good selection of pastries and fruit as well as fresh juice and hot coffee

bar staff were friendly and food was good value for money

no provision for laundry but may not be big problem as there is a public laundry few minutes of walk away from

we couldn't open the window because the bar outside was full of people and noise wouldn't let us sleep

bigger, better placements of bed lights, better bathroom with a larger bathtub (+ 2 basins), the wifi reached

i arrived with my two little kids at almost midnight travelling in from madrid and i asked why the receptionist

also there were rose petals under the bed from previous guests' romantic endeavours, which showed the extent

spend time inside of the hotel for any reason, you have limited choice or none, in case you have kids

very firnedly but inattentive during breakfast - only after claiming the coffee machine, fruit bar or bread

good wifi and air condition system

room because of covid-19, they can not put coffee or tea make in the room, you can not use sauna /spa but what

tables lying around staff were not present at reception and all staff not very friendly or useful bar was tiny

wifi quality can be improved

the parking is overpriced, the wifi wasnt stable and the receptionists were overbearing

the rooftop bar provides a lovely view over the city and we appreciated the welcome drink

provide more drinking water. room service menu does not have food items.

everything about our stay was impeccable, from the communication with the staff, the room service, cleanliness

staff are friendly and helpful and their was a laundry service next door which i used and was easy to use and

they have a phone but no room service and when i asked about laundry service they pointed to the self laundrette

shown by reception staff or the cleaners to even go look and see had they been rolled up with laundry by accident

and selection, we received a nice surprise for our wedding anniversary, there is a self service laundry right

location right next to the wall, laundry, pharmacy, bakery, and stores

laundry is expensive (considering the price) and ironing was really bad

i love that it is by the sea & the spa, gym, rooms, the staff everything is relatively great

there is a good pool bar serving snacks and drinks but we were not allowed to eat at the pool area- only on

staff were friendly with us and our kids

like we could've been given a better check-in experience in terms of telling us there was a kids club, and then

the kitchen only provided

great staff, clean & nice rooms, wifi was really good

one big room like a studio with kitchen and coffe machine

loved the vast corner spa bath, big comfy bed and modern tiles

lovely breakfast places just next to the hotel

noise because of nearby laundry

clothes, and travel to oceanographic to enter from 8pm and until 12am (slightly cheaper and less kids around,

thanks for your kind and help. my kids like it.

thanks for your kind and help. my kids like it.

location at the beach 2 min walk to metro for city centre wifi worked well quiet comfortable

the wifi was weak and sporadic but maybe it is just worse on the top floor where my room was

the wifi was horrible and we saw a dead cockroach on the stairs

wifi is more than slow and unusable in the room

wifi was weak at times. bathroom soaps tiny.

very clean, recently repainted, friendly staff, pets are very welcome.

it had a gym, a pool, cafe, plus great breakfasts

we check the roof terrace, pool and gym facilities

perfect room service, swimming pool, great breakfast, ideal parking in front of the hotel.

room was good size for 3 beds, same for gym and pool

liked the rooftop pool and bar and i liked the fact that breakfast stayed open later on the weekend

we loved the patio view of the beach and the spa bath was wonderful after a full day of walking

it is at the beach and breakfast is tasty and i couldn t even finish:)

large storage closet, small mini bar with snacks

so guess that some rooms may be affected by noise from the late night events in the bar (which were great by

interacted with during our visit to spain all the folks at the reception including the folks for room service

and there are not anything to hang out the laundry

the hotel bar is chic and the food is really good

essentially no usable wifi signal within the 1st floor sea view room.

wifi slow to connect but ok when connected

wifi was slow no kettle to make tea/ coffee breakfast not included and had to be pre- ordered,