very friendly staff. great breakfast. free laundry. great pool.

laundry facility was grand

very comfortable and quiet room, delicious breakfast, great swimming pool and lovely porch, from which we could

enjoyed having a cocktail at the fully stocked bar and sitting by the fire relaxing

i would have preferred a room with the view of the river instead of the parking lot.

they should have never been put into rotation and i blame the laundry service workers, however the front desk

would ve been nice if they had laundry, microwave and a gym at the hotel

no laundry facility

problem with the facility is that it seems the cleaning staff used pure bleach to clean and do laundry

great bar

laundry not working

laundry machines were expensive @ $3/$3

had to use a laundry service up the road

the breakfast was a good selection they had a waffle maker and easy way to get the mix out for them and

i loved the property layout and the breakfast

asked for extra towels & wash cloths, was told laundry wasn't done at the moment

properly, the towels were dingy and did not look or smell clean, the outside area had trash and a laundry basket

we could hear the laundry room near by

needed to do laundry, coin operated machine were there, however i didn't have quarters

easy parking

love the friendliness, the size of the room, the ability to do a load of laundry!!

great breakfast with real plates, glasses, and silverware (wow), nice fitness and laundry

bed sheets and towels need to smell laundry fresh like that in marriott suites.

and it was nice to have laundry

everything was super clean and everything in the room, gym and laundry worked perfectly

friendly staff good value good location guest laundry

didn't know the manner of pymt for laundry services until arrival downstairs and discovered payment was all

think your customers should not have to bring their dirty laundry to the front desk and exchange them for clean

onsite laundry took tap to pay which was nice when we had beach stuff to wash

i also liked that the laundry was available at a great cost

the room's too small, the pool is not open, and the laundry facility is not working correctly

the floorboards picture didn't match the room at all the bed was worse than sleeping on a pile of laundry

shower not working-should have checked before booking/laundry dryers not working-wet clothes-had to find a

i talk to him about the guy they had staying there that was stealing peoples clothes out of the laundry facility

dirty, out of towels, no room cleaning, pool out of service, laundry room out of service.

laundry and exercise rooms not open when stated to open.

express is the only hotel with a open pool and room delivery free breakfast

no gym at the time

comfortable room and bed good wifi and parking

the breakfast was outstanding and

he was able to use the laundry facility, grocery store next door, and had his best sleep in a long time

laundry room

the laundry room was conveniently located and had sufficient equipment

they are pet friendly and have a place to take your dog to do their business

i ordered a king suite w/kitchen, which was a waste, as there was no table for us to sit and eat at, only a

the coin operated laundry room was a great asset w/wet swimsuits from the pool & strolls on the beach

loud noise early in the morning from the laundry room cleaning carts hitting the wall which is where the head

didn't eat in the hotel, but i used the laundry

we really appreciated the guest laundry facility and the extra entrance that was extremely close to our room

great the room the staff the only problem was we stayed in room 130 which was right next to the laundry and

the laundry room is clean and a good size

the protein options at breakfast need to be addressed.

the pet fee is too much,

the pool ladder was broken andthe handicap bathroom needs safety tread on the tub floor

there was plenty of plates, bowls, cups, glasses, measuring cups, measuring spoons, utensils, kitchen tools,

laundry facilities were awesome

ice machines, cost of laundry way out of line.

our room was near the laundry room in the back building

washer in the laundry service was broken, so no laundry at

the coin guest laundry services: expensive and with only 2 machines

constant loud noise during the day of the laundry door shutes closing was annoying

the bath products smelled like sprite- kind of cheap smelling. no laundry bag that i could find.

the gym was great for all i needed and the laundry facilities were really convenient and free, which was great

laundry room available

no laundry bags no cushions on patio

swimming pool very quiet and clean guest laundry

it was quiet and the room had a great large balcony for the kids to play on without disturbing other guests

clean, comfortable beds and a nice pool! great location!

pool, breakfast, kitchenette, quiet, access to parking

- excellent complimentary breakfast buffet - nice outdoor pool for the kids

it has a fitnesses center, guest laundry and spacious car parking.

asked a worker about laundry service and got a very snippy response

laundry facilities were good and there was a gym which my boys used

absolutely loved this spot with its few, lovely staff and nice laundry facilities.

didn't like the fact that although there was a laundry room, there was no detergent available for sale on the

friendly front staff, great gym and laundry room

kitchen not so clean, not enuf towels, never got room cleaned even after i found out i had to ask

parking is good

the studio rooms were spacious .free parking , good for families with kids .have lundery rooms.

lots of parking

laundry available downstairs also really helped

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

room was clean and nicely appointed. laundry facilities were an added bonus.

breakfast cost $$ but kids ate free.

shuttle bus to downtown was extremely helpful

on site laundry

shuttle bus to town centre, laundry room was useful

- only meant walking across the lower level to another set of elevators to get to the roof bar - great views of

no wifi, unhelpful staff. noisy throughout the night

we were also accommodated with our request for a late check out (which was helpful since my husband s business

great common spaces, pool, and gym

and refunded my first night but it would have been nice to know before i unloaded my wife and kids and brought

didn t really have a kitchen in the suite, no stove or trash bags available.

covered parking and the staff was very helpful. the pool and the privacy

food and bar area closed after 11am and didn t reopen until 4pm

no laundry bags

the laundry area was tiny and the wifi was not free

room service came by every morning taping on doors around 9am

decent room service, quick room service

room service after 10pm

furthermore, the laundry facility was closed due to renovation without notification

we were given a room opposite their in-house laundry which runs 24/7 and can be heard through the door

and very helpful staff laundry on site big comfortable rooms with all the usual facilities free shuttle in to

coins at reception for the laundry

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

our room on the second floor was located above the laundry room

no laundry was done

could not get the wifi to work

the breakfast was outstanding

the additional perks of nightly turn-down service, evening wine and horsd'oeuvres, full breakfast and coffee

amazing breakfast, the spa treatment is excellent, and the room beautiful

the restaurant also provided complimentary appetizers for the cocktail hour and breakfast was included for

breakfast at circa 1886 was fantastic

maybe with the welcome call after reservation or being greeted in the parking lot upon arrival by the urbane

housekeeping bags of laundry were in full view in another wise pleasant courtyard

breakfast was very good and the service excellent

only area that i think the hotel could continue to build upon is the breakfast

great tea and breakfast in this super charming, well located

service is being excellent, everyone is so friendly and the afternoon tea was a success with the kids

elliot house is in great location as well near plenty of amazing restaurants & bar options and great downtown

avoid room 233. laundry room must be next door or above. very noisy from 4 am. onward.

there was only one packet for the coffee in our room, so no cream for one of us and no laundry bag in the

they have a problem with college kids sneaking into the pool area and setting up like they are hotel guests

gym was closed

great staff, well stocked bar, very good bar tenders, excellent coffee shop with exceptional employees, valet

they had free wifi but not good

the fireplace in the room was lovely for a cold december night

comfortable room, bed, breakfast, wine tasting/happy hour and while parking is $17 it is in a secure lot behind

our room had a fireplace, jetted tub and private courtyard which is perfect for a romantic stay

had two rooms (for us and the kids) and our room was very small (kids with two queen beds was enormous)

hence there is no microwave, no laundry room

connect with wifi on phones or computers in our room

the room service breakfast was delicious

location on king street, convenient parking out back ($14 per night) and loved the breakfast brought to the room

room, comfy beds, great location, in room fireplace, and especially the breakfast delivered to your room each

was above laundry and most likely hvac area

paid extra for a view of the pool/garden area and the view we had was of the laundry room

pool was closed

breakfast was very poor

allowed late check out

was a bit disappointed that the kitchen only had one cup and two people stayed in the apartment

my kids wanted to swim and anthony turned the heat up in the pool to make

bar and rooftop restaurant

i enjoyed the swimming pool and the bar upstairs

amethyst spa didn't have one of our reservations

we really needed laundry. none provided. our room 103 was dark and noisy

but the planters inn upgraded us to a beautiful large room with a walk-in shower and fireplace

took some time to be acknowledged by the bar tender, since we sat outside we had to walk in the bar and order

it was a bummer that the fireplace didn t work, but i get maintenance happens

the bar was just that - not a sports locker room or tv lounge; perfect for a drink and a talk

no laundry facilities

the full kitchen helps with breakfast and coffee in the morning

2 bedroom 2 bath room with a full kitchen and large living room was wonderful

it was nice to have a kitchen to start the day with breakfast

the apartment has limited but sufficient kitchen items for serving breakfast, coffee and snacks

room service/cleaning was poor one day

the pool area and rooftop bar was fantastic

spa needs help !

wifi regularly drops connections and will not reconnect.

not find a place in the hotel to purchase a soda without going to bar or restaurant or ordering room service

wish the gym had a universal cable machine.

at no point did we get any info about the wifi and i just ended up using the hotspot on my phone

quality of the bar could stand some improvement.

the check in staff were exceptional at offering me a choice of rooms, i loved the rooftop pool and the lobby

the pool on the saturday was so busy circa 25 people in it drinking so a waste of

wifi connection wasn t the best.

in charleston (location is society & king st) courtyard with water fountain is so peaceful the bar and restaurant

the kids loved the milk and cookies every night

everything was superb from valet to front desk to bar staff

there was a pool attached to the property, especially for kids, but fully understand the limitations because of

breakfast was good, brought to our room as covid is still an issue

breakfast was ordered for room service and was very good

location of our room.. laundry hampers and large fan directly outside door

laundry cart parked at the opening of the 2nd floor elevator could have been placed in an

that laundry court needs new wheels

cleaning carts, laundry carts, tables, etc often lined the walls outside our room leading to the elevator which

did not like that the laundry room was in front of our room

we were astonished to find having our laundry done was included in the rate

wifi signal was very poor in both rooms we stayed in

the room was amazing, with a large open living room, a full bathroom, and kitchen on the first floor

space had a fully stocked galley kitchen, comfortable couch with a tv

the rooms had more than enough space and full kitchen

also loved having access to laundry in our room

for me and husband to have our own room, and adult son to have him- and a shared living room, kitchen

the room was so well appointed and being able to do laundry in room was a plus

almost an apart-hotel as you have a kitchen and laundry facilities making it perfect for a stop off as part of

fresh coffee beans for coffee and bar stocked with beverages and snacks

almost an apart-hotel as you have a kitchen and laundry facilities making it perfect for a stop off as part of

it s not your typical hotel with a (lobby, gym, dining area, etc

options were not great, too many people who were not staying at hotel were using the rooftop bar making it

no room service

restaurant and bar were very good

didnt like the pet fees

pet friendly, but they charge for it

the room had a constant loud buzzing sound and the bathroom felt like it was next to or below the laundry room

liked the lobby sitting area around the fireplace

round table nice in parlor. cozy with fireplace. liked all the sitting areas inside and out

pool and bar were amazing

hotel is truly pet friendly, including the patio restaurant

laundry shoot inside the room was unlocked and an was an open hole down 7 floors

common area not lively, small bathrooms with little space, no 'normal' laundry service

no microwave, no laundry services, limited cable (few channels, not even basic cable), complimentary bottled

size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my

laundry facilities

no laundry service, shower pressure was bad, hot water was iffy, no room service

pet friendly

of everything and walking distance to main attractions and restaurants; free breakfast; free wifi; attentive

location was great. beautiful hotel. happy hour and breakfast was a plus.

wifi was so weak, it was almost non-existent

my wife and i traveled with our 3 (under 10) kids and initially felt we should probably stay somewhere more

i did not like or appreciate hearing parents screaming at their kids through the wall at 11 pm

prior to arriving was poor - i contacted twice to confirm a pet for my booking & didn t receive a response

the gym was well equipped

and the fox the restaurant in the hotel is more of a bar than a restaurant and we took our kids

nice bar located in hotel to grab a nightcap before retiring

everything. the team on reception, the doorman, chuck our butler and the bar team

enjoyed the in room included breakfast and the cool speakeasy style bar in the lobby

the welcome cocktail, the cozy bar, the awesome books in the bar (that we actually look through), complimentary

breakfast was free and good, but with the quality of the food we ate in charleston the bar could

had to go through the laundry room and get so so food which was cold and carry it back to our room which insured

room was beautiful spacious nice bedroom with working fireplace

the kitchen was noisy in the morning if one is staying in the carriage houses

musty odor to it and management upgraded us to the upper floor flat with a kitchen, dining area and living room

wifi was strong and there was good air conditioning

of the hotel, but if you book during a busy period, just know that the fountain gets a lot of kids, the gelato

rooms are very nice and clean; we had a fireplace which was nice and romantic

breakfast was wonderful

couldn't log into the free wifi with none of my apple devices

room service, valet, house keeping and front desk staff were all attentive

excellent large twin bed, but the bottom level only has a sleeper sofa, which is ok for younger kids, but not

wifi in the breakfast room kept cutting out

the breakfast was ok, but it wasn't a big deal

location was ideal. breakfast and happy hour were exceptional.

breakfast and afternoon cheese were both very good as well

laundry facilities

the breakfast choices could have been better

breakfast was delicious and a delight excellent food!

customer service bad food small rooms bad gym clothing stolen out of room poor mgt

the pool and the rooftop bar were very relaxing with good views of the

food was delicious and the bar new how to make great

even if you do not stay at the hotel do yourself a favor to check it out - great bar in lobby area - also the

gym space, coffee hrs

had to call someone because the password for wifi was inaccurate.

no wifi connection in room 204

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

location. helpful staff. room amenities. laundry facilities.

pool area could be nicer

corona original at hotel bar would be nice.

no coffee had to wait for bar to open to get coffee.

i prefer a traditional check in lobby but it served its purpose: bare bones

breakfast was fantastic, and the access to laundry was welcome

rats around the pool s bushes were a bit uncomfortable for a woman, but mainly would only hear them later at

nice little pool with tasteful classical music in the background

the jacuzzi and pool were a great place to hang

i really can't say enough about everyone from check in, to breakfast and happy hour personnel, maintenance and

service was good. room was nice. shuttle was good.

from my check in and check out experience with the staff at the desk, to the staff in the bar and restaurant

room service was excellent

a thing, except perhaps that we weren't able to stay long enough to visit the rooftop bar or enjoy the dining

we liked how beautiful the hotel was, rooftop bar & room.

first room that was assigned to me smelled like wet laundry

- no laundry room

the gym is tiny and no laundry available

no laundry facility is a con for us

there was no laundry to use to dry the bathe suits.

they suggest that you keep your towels for more than one day to save on laundry etc

the price was insane - suite was really small pet fee was expensive

were lovely, wine bar in attached historic home was fun, beautifully decorated and relaxing

good size room & bathroom, gym a good size & functional

the only restaurant/ bar option is the restaurant next door which is only open in the evening

a very functional destination. the excellent laundry was convenient after travelling for a week.

additionally, free use of laundry machines would have been nice

rooms in hyatt house were great! large, kitchen well set up!!

it was great having a full kitchen and living room

security lock on my room door was broken, the wifi was out all weekend, the restaurant that's attached to the

twice we had laundry try to come in without knocking while we were still there

the laundry needed 8 quarters per wash - just to be prepared.

we needed to use the laundry facilities but they were sold-out of laundry detergent

very clean room, nice amenities like a laundry service, and they had a super helpful and accommodating staff

breakfast was great. location was good. gym was good and laundry room a useful facility.

i had drinks at the bar later in the evening

kitchen and bar were only open periodically during the day.

was wonderful, pleasant very helpful staff, atmosphere and breakfast was top tier

nice breakfast but would have liked better bread options eg sourdough

kitchen and bar were only open periodically during the day.

the laundry facility only had 2 dryers and one was broken

in the room were excellent, breakfast was included, hot coffee available all day, guest laundry available if

that there was a laundry facility

property has pay laundry facilities on-site

swimming pool, gym and laundry facilities a welcome

in suite laundry and very clean spacious rooms w fabulous shower.

having laundry facilities in the room

the washer and dryers available with laundry soap at no charge was a nice touch

room was incredible, so spacious and amazing facilities - wine fridge, fully equipped kitchen and laundry in

there is a bar with good drinks and selections

but if i had to choice one thing, it would be to have laundry on site inside of the resort

also laundry facilities would have been nice

want to use the pool which is open till 10 after 7 tons and i mean tons of unattended very young kids that were

of site quality and comfort of accommodations parking on grounds ease of check-in and

we felt a big uncomfortable having small kids with us, many other guests got check in gifts we did not

the girl went to a back laundry room and finally found 2 towels and wash cloths

laundry was at the end of pier at marina, kinda a pain to make six trips

the wifi was very weak, and our tv did not work until the second night

of stuff going on here for the kids, and the adults also,

not enough parking. not enough light in the parking lot.

after multiple trips to the front desk and back to the laundry room i had finally had enough

i made my reservation it was booked for a non-smoking room, all they had were smoking rooms available

have kitchen and fridge in the room which is very convenient

the desk clerk was very nice. liked the room has a refrigerator and wifi.

thick towels. clean bath. the small kitchen.

dirty laundry and coffee cups left in the hall for 2 days

we couldn't enjoy the bar because of drunk

the smell in the gym was a little off putting, and i would of liked shower gel in the shower

after meetings the bar served each of us vodka & soda which is one shot for $12

great staff, great pool, great bar and restaurant

room was great, beds were comfortable, the guest laundry was a lifesaver. awesome spot.

need more laundry facilities

juice dispenser was broken on one morning clothes felt damp in our room two washing machines in laundry area

nice, large breakfast area on the second floor, plus laundry facilities on the third floor, with small outdoor

a laundry bag in the room after check out

great hotel! loved the laundry and breakfast.

only issue was the laundry

dirty laundry left in the hallway

the laundry wasn't working at first and we had to go to the laundromat once

breakfast buffet was amazing - lots to choose from

loved that there was a complimentary laundry room we could throw our beach stuff in every night

the laundry room was awesome clean and easy to use and the small gym looked well-kept and

breakfast,laundry facilities, spacious clean rooms

the breakfast was great and the staff was friendly i loved the den and free laundry room

laundry facilities, pool

laundry facilities were provided

need more laundry washers and dryers. one of each is not enough.

the breakfast was very good

staff, great facilities, hot breakfast

incredibly clean and stylish. gym was amazing, breakfast was very good

no laundry or fitness facilities

no laundry area

there is no laundry facility

hot breakfast which they said the have at check inn no dirty laundry bag in closet no min fridge in room the

negative was there wasn't a hotel laundry

desk never had quarters for laundry

i was told by the concierge that they did not have a laundry service

not that i disliked but they do charge $70 fee for pets which is not mentioned while booking.

breakfast was delicious and staff was very friendly

had parking lot view and air conditioner was very loud

when i did meet the front desk manager, i was lost for words because i thought she was the laundry attendant

laundry is located in the gym, which makes impossible to exercise due to the very strong smell of

stayed longed to use the facilities because the day we left it was extremely hot & a dip in the pool would've

the room was plenty big enough for the kids to play around and burn some energy off, the staff was friendly

dissappointed that pool an gym was closed

was about to do my laundry but they don t have any detergent in washing machine room and dirty

laundry were no clean, a lot of noise during in the night, a lady close to our screaming all night,

distance to patriots point; excellent price point; easy trip into charleston; outdoor pool and laundry

laundry on-site

couldn't get change to use laundry facilities

we called and requested them a second time, they said that they had to check with the laundry department but

laundry room uses a stupid app

has a guest laundry room

great stay! facility, room, pool, and breakfast was excellent. all staff were kind and helpful.

no bar or happy hour on premise

i would have appreciated an easier to use laundry.

good laundry facilities

lack of towels, tp, kleenex, etc. fitness room and laundry room were not working.

clean room. gym. laundry facilities. comfortable bed.

the laundry was handy but i wouldn t like to say when the filter on the dryer had last been cleaned

laundry facilities would make this inn more attractive for stays longer than a few days

a very small detail in the pool area was the music was too

there was no continental breakfast or complimentary breakfast due to covid19

pool

could do much better with breakfast.

free laundry room for guests and the small kitchen in the kitchen was very nice.

the property has a laundry room for guests to use and a pretty good gym

six free machines in the laundry

it also has laundry room

the free laundry. the breakfast. easy checkin, no issues. restaurants within walking distance.

the laundry was coin operated vs digital and there was only 1 washer and dryer.

the room was clean and had several amenities such as hair dryer, iron, coffee maker, laundry bags, alarm clock

that they only have laundry on one floor and the cost to wash clothes was $6.00 dollars

appreciated complimentary laundry soap

pool is small.

is under renovation so some facilities such as laundry are not available and there were workmen, cables and

good bar lounge

outdoor pool/ needs indoor

pool deck could use some tlc with the potted plants and seat covers' also pool needed vacuumed and

is tiny and filled with little kids which was not fun

laundry room only had one working dryer and no coin machine

the laundry services were not available

plenty of parking available

very convenient for my golf and it makes it easier to get there on

terrible wifi

dryer was broken in laundry room.

had an outdoor pool, laundry facilities, and a fitness area

the property also had a laundry, which help

we ended up using the laundry 3 times

laundry riom out of detergent hallways could have been cleaner shower water strength

nice laundry facility. good location. quiet.

good onsite laundry facilities - 4 washers & 4 dryers, coin operated

they do have a laundry mat

the laundry room is nicely equipped

we chose it because of the on sight laundry facilities