no restaurant close to the place breakfast light - only americano wifi not working

room service couldn t understand me and hung up on me

didn t get to have breakfast but did have coffee tea, we did have dinner at the restaurant

the breakfast was amazing, fresh fruits and beautiful hot meals

excellent location, the staff is so kind and get free shuttle was the best

that you don t have a laundry at the facility.

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

great facilities also for kids

comfortable beds, beautiful and clean fun for kids

large lobby with bar and games for family. secure parking, free airport shuttle 24/7, pool.

room service was excellent

the ac inside the gym. the breakfast is same every day. english speaking staff was limited.

the shuttle bus offered should run 24/7 for clients needing it to return to the airport.

the taxi did not find the parking entrance so i went to a different hotel

shuttle was on time and did a a great job getting us to the airport

we have to paid for a parking lot and also the we don t have a little refrigerator, other than that everything

there is parking and you need to validate the ticket before you leave

wifi is included so that s a plus too, if you need to get things done while traveling

location, parking and a/c

tv and wifi worked well

the breakfast, the airport shuttle, everything

excellent shuttle service to airport (which is why we chose this hotel

great breakfast - nice rooms near airport - free shuttle

parking is a problem

quick and easy airport shuttle

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

also another plus was the airport shuttle

i was out early, so you should give us customer discount that have to leave before breakfast

there was only one chaise at the pool so we couldn t really enjoy that together.

didn t have breakfast. flight was too early and had to checkout at 4am

the wifi was horrible and room service no longer opened till 2am

to open the balcony door not enough te channels to watch,, manager came in to the room telling my kids to pack

the activities on the hotel were pretty nice pool area with bar and gym.

free wifi was available but not in my room, probably i was too far from the router

that makes it hard for kids to enjoy their devices and for us parents to research food near the hotel, or even

location. i would have given it a higher rating it the pool would have been open.

the pool wasn t open. internet didn t work in our room.

we will return definitely, and bring the kids along next time because the pool is great

it has car parking

we will return definitely, and bring the kids along next time because the pool is great

i asked for the shuttle serviced when i arrived, but the lady forgot to schedule it.

good sleep, breakfast much better than past years

would stay here again really appreciated the shuttle to airport

breakfast wasn ok.room service was great.

like the shuttle, we used it to go to the bus

thing, no laundry service

the exit access from de parking lot

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since

breakfast was good and the personal in front desk very gently

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

great deal on laundry

- great value laundry service

we also loved the courtyard, gardens, turtle pond, and pool

good food at restaurant, and bar was open late

breakfast served in a lovely courtyard

no handrail in swimming pool so i couldn t get in or out of pool safely

but they have a bar there and you can order drinks being inside the pool

upper pool was dirty, and we were not told of the other pool, was found buy accident, bar was not open weeknights

bar was not open, pool was a little dirty

a good, clean room with private bathroom, the restaurant on the top floor was really nice, the pool was smaller

lovely heated pool ro soak in at days end with well made margaritas

staff was friendly, breakfast was delicious, very clean, perfect location

the very loud noise from the bar /restaurant next door. unbelievably loud in our room.

at breakfast, coffee, fruits and muffins are included in the room fare

room service, amazing staff that was always attending to our needs

parking right out front

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c

staff was very nice and helpful. breakfast was served well.

great breakfast. friendly staff

the garden area and breakfast was great

laundry service available

they have laundry service at an additional cost however i felt that is something that should be included with

laundry service was mex$70 for up to 10kg load

no towels for kitchen area, no table or chairs for patio area as i paid for upgrade

only thing we didn't like is that there is no sensor for the parking entrance, so you had to call the hotel each

wifi was good

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

value for money, huge parking lot, room very clean. good location

secure parking right outside our door

close to the center by walk, parking in front of the room

payment - safety - neighborhood is safe - cctv fitted premises - crew - warm & friendly - wifi - works

parking right in front of your door in a courtyard that is secure, the air conditioning is ice cold

room from the front do not reach the wifi so the connection was poor, almost none

room service took an excessive time

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

wifi signal in our room

never couldn t connect to wifi

the maid did a laundry and that was very helpful, and the staff were cordial

breakfast was excellent

the restaurant and the facilities, the breakfast buffet is just delicious

breakfast overpriced

the breakfast was fantastic

breakfast and location are both very good.

and comfortable, good breakfast, great parking, convenient location right on the main drag

breakfast was hearty and location central

and comfortable, good breakfast, great parking, convenient location right on the main drag

was an adults only bed and breakfast but for 2 nights a family was allowed with 2 very noisy boys

wifi was very strong

wifi speed--always less than 3 mgb--impossible to stay connected to internet for work/pleasure

swimming pool, hottub, the view, comfortable bed, staff was great, and thelma their dog :)

excellent wifi

not the cleanest, wifi is pretty slow

no hot water and not all the rooms had wifi

bed and sheets good quality; excellent wifi; cheap; clean.

cockroaches in the bathroom. wifi was not working.

wifi

good wifi, comfortable

especially once the pool was shocked and didn't look like a green swamp

also garden of dreams is a little like an upscale bed and breakfast since all the guests can enjoy breakfast

breakfast was great varied and coffee was excellent

beautiful garden and pool. excellent family accommodation

wifi was completely unusable, especially on the first night we stayed

no ac, poor wifi and more limited tv

internet doesn't work in rooms at all - available access to wifi net, but without any access to internet

elvetors old and slow, room smelled of heavy perfume, shower was cold, no toiletries just one bar of soap,

i was in the 17th floor, i heard the music from the disco bar on the first floor until 3 in the morning

charge for my toy poodle pet 1000

nice pool. nice room. nice view.

the pool area was well maintained and was an excellent place to relax

poor wifi reception

the pool area was fabulous and spacious/

grab bar around shower

no bar fridge in our room or hair dryer.

the free breakfast was good depending on who makes it

the breakfast was cold and not very tasty

wifi was very slow and non didn't work on the 5th floor

the breakfast is not included

not even 10min into my pizza wifi didn t work so well,due to the water crises in gdl the toilet and faucet

i loved that they also do laundry, as we were there two weeks

the staff were awesome and assisted in many ways, including laundry services

always cleaning, did an excellent job doing our laundry

the small, friendly bar is for hotel patrons only and provides a nice place to gather

no in room safes. never knew if the hotel bar would be open, didn't keep regular hours.

the parking lot was far away from the actual hotel and was locked all the

location, parking, restaurant

kids were able to play in the play area comfortably

no wifi

delux king bed rooms and no breakfast included like it says on booking

so, if there is not restaurant, at least i would expect to have a minimum of kitchen utensils to cook at the

privacy and good parking area, which is difficult to find on the area.

the wifi is very poor

actual room was great, my daughter loved the bathtub , warm warm water was good , kitchen setup was

the wifi also didn't work ever which meant the tv never worked

o coffee i had to ask for it, and there was a small restaurant open for breakfast not for room

kitchen is was close

wifi was not in working order. no pressure in shower.

arrived at about 7:30 in the evening and room service amounted to a fellow running across the street to a 7

wifi was too weak in the room.

the shower, the wifi

bathroom were so small and the cleaning service didn't clean the room perfectly, also i ordered room service

wifi spoty

restaraunt, laundry

very clean! super friendly staff. breakfast was great!

is center, the swimming pool is nice, they need to look at the gym a bit, working out machines do not work well

valet parking and service were really great

wifi was very weak, and non-existant on the pool deck

they say that the breakfast was not included even when the reservation said it was.

great central location. decent breakfast with good service. safe parking. lots of lobby seating.

they also have a very nice restaurant with a breakfast buffet

our front he went above and beyond to make sure i needed nothing while i was alone with y two kids and made

our front he went above and beyond to make sure i needed nothing while i was alone with y two kids and made

customer service was awful, and area was not that great. wifi does not work.

it was very centrally located, and the breakfast was great!

only thing i didn't like that the breakfast was till after 7:00am it would have been nice if it would start at

location, good breakfast, helpful staff, clean room, wifi, tv

the pool looked outdated even though they cleaned it

the beginning of our month visit would have made our stay more enjoyable and comfortable) and no laundry facilities

did not have laundry

spatious apartment. good breakfast. nice pool. few blocks away from the ajijic center

huge living room, kitchen and bedroom

pool was refreshing, mostly dominated by kids

good hotel, quite and clean. location is great as well. wifi is great

location, right near the centre (but free secure parking, what a bonus

only negative things are that the entrance to the parking lot is very steep and narrow also the elevators shake

parking

nice hotel good for the money i definitely will be back...and they have a parking place.

room size, the view, the gardens and the pool, the staff, all excellent

the wifi was poor, tv had few channels, noise from adjacent property, pool was dirty, restaurant

none of the wifi networks reached our room

the room, pool area and dining all have not missed a beat

wifi not working in our room (eclipse), lack of soap in the bathroom (shampoo and body lotion only)

good wifi

no parking, we have to park two blocks away and the noise of the bars the loud music around it

the wifi is perfectly usable for traveling needs

weak wifi signal

need parking accessible. and elevator for ada with disability.