they have a laundry service we use after we went on a hike and brought back muddy clothes

wifi signal is quite bad, but the main square of jardin has good wifi.

absolutely loved the location, the entire facility, the views and the breakfast

breakfast was really delicious , by a lovely girl

fresh breakfast

they provide laundry services at an extra cost

gabriel helped to arrange our tours, took our laundry and even booked our bus tickets medellin and delivered

i recommend you guys to listen to the owner s advice about the laundry service, i didn t and i had to pay

he arranged for our laundry to be picked up and dropped off very quickly the same day, and for anything that

was an amazing host - he was super attentive to all our needs, for example arranging tours, laundry and transport

this is more of a big apartment with many beds as rooms with ensuite, with a shared new modern kitchen, living

travel for 4 months at a time, so like to have a place with a kitchen because eating out daily gets expensive

wifi worked pretty well

delicious omelette for breakfast

free parking

kids loved the petting farm, and hike to river. neat property. close to town center.

breakfast was tasty

breakfast not available, but a short walk to cafes. shower not the hottest, but ok.

extremely well keep has the details of a 5 stars hotel the pool is small but the pool s area is very

the location is great with free parking around the corner

plentiful breakfast in the hotel restaurant with fresh fruit, juice, yoghurt, cereal and lots of colombian

sometimes people would stay 3 hours in the jacuzzy but thats not the hotels fault and the parking is a little

fabulous room great staff lovely garden and spa pool good breakfast perfect location

hotel and staff, including the breakfast team was amazing

our room was and we were able to enjoy fast internet in lobby and also where they served our breakfast

be nice if pets require a refundable deposit vs an additional fee

parking on site

the breakfast buffet was superb

good breakfast

breakfast was good

everything was (accommodation, breakfast, wifi worked properly)

breakfast, lovely spot just on the edge of the town

they provided a nice egg and fruit breakfast and good coffee

garden with many lovely birds and a nice view. good value. pleasant breakfast.

breakfast was delicious and good portion

breakfast was cold, coffee was from instant coffee, no butter.

the breakfast was a bit basic but when we mentioned this they did add fruit the next day which was nice

only by the office area for breakfast

the mosquitos, no desk in room and the breakfast was the same every day.

the wifi sucked

the parking

wifi wasn t working, the lodging was bare bones, and the roof had a leak

no hot water, shower was inside the spa, spa itself did not work. noisy steps inside need fixing

but it s ok, it was fine, we washed our shoes in the laundry and they helped us wash clothes

lots of animals for kids

the owners were wonderful and breakfast spectacular

wifi is like described in the listing, shower was hot and getting there is very easy with a tuk tuk

the breakfast was delicious

the breakfast was terrible and exactly the same every day

the spa facilities were exceptional, providing a truly relaxing experience

wifi is very good

the staff was terrific and it was the best breakfast i ve had in colombia

very good breakfast

breakfast is substantial

they offered spa services, which we didn't take advantage of, but there was no list of services or prices

the breakfast was ok. good coffee. staff is friendly and helpful.

it is also pet friendly and mr velasquez is building a restaurant that will offer not only breakfast but lunch

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that

a very hearty breakfast was served on a terrace with a fabulous panoramic view of the pueblo

breakfast was great, you can taste the traditional flavors of the region

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast,

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

check-in and even though the resort was practically empty we had to wait and drink beer at the pool

breakfast was mediocre and inconsistent

pillows were not comfortable (large and firm) and as a vegetarian i was able to eat a few things (breakfast

great for kids, with cool pools and playgrounds

the infinity pool and jacuzzi, set against breathtaking views, provided a serene escape

great service. john at the restaurant and the bar exceeded our expectations!

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

location and rugged surrounding beauty. breakfast.

comfortable, swimming pool enjoyable, good dinner and facilities in excellent condition

the magnificent pool

the amazing breakfast buffet

social area is very close to the bedrooms and you can here all the noise when others are having breakfast

breakfast was excellent, tailor made and delivered in a friendly and efficient manner.

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

between restaurant pool area and villa bad road poor transportation service staff needs more training bar need

wifi in the villas was not working and the ran out of food menu fast

the kitchen and waitstaff were not coordinated, resulting in delayed food delivery, cold beverages, and

amazing staff delicious dinner and breakfast at their restaurant

the kitchen serves great food, our compliments

great pool and jacuzzi area

breakfast was good

the daily breakfast was great

breakfast was

breakfast and location excellent

breakfast was delicious, a lot of options to choose from

location great customer services delicious breakfast

great breakfast and location!

not enough parking for all guests, if you are not using a car it's a good option.

it didnt have room service, you had to go to the lobby and pick up the food

beautiful lobby and dining room. free delicious breakfast. very helpful staff.mountain views.

there was no room service

wifi was strong, and the bed was super comfortable

the bedroom is so cute the lobby is great the bathroom is so nice fast wifi amazing city view

breakfast is very little selection

friendly and efficient staff. extremely convenient location. excellent breakfast.

next to mall, there was parking for the car i had, air conditioning is great, staff are very nice and friendly

they quoted us $85,000 pesos for a load of laundry.

have proper parking so we let our car outside and next morning realized that it was hit in one side but no one

the food in the restaurant was very reasonably priced. breakfast was good

will not be cleaned if you don't call for it, there is no option to mark the door if you want room service -

they also say on their web page they have breakfast which is not true

laundry service

parking minimal

clean, nice dining area, delicious breakfast.

i liked the rooftop bar and games

room, good wifi, and friendly staff

prices to have laundry done is per item and was very excessive

laundry service is inexpensive and will even clean shoes

didn't understand laundry instructions , maybe they should change the laundry process/instructions

we were quickly given our key, the pw for the wifi and given a verbal run through of the facilities

about our stay was wonderful except the room service food

parking, breakfast is toooo basic and not really tasty and hotel rooms very old without air

is quiet and beautiful but still close to everything, breakfast on the terrace next to the pool while watching

wifi connection in my room, 2 night without air conditioning, plumbing issues in toilet

very weak wifi in rooms, but in a public areas of the hotel were wifi excellent

medellin has so little humidity, the pool water evaporates faster than normal, cooling the pool water

very good breakfast and wilson who served was very nice and took very good care of us

during breakfast service coffee wasn t available in the lobby.

very nice service, polite staff, nice breakfast

didn't have wifi in the room and fall all the time. more variety in the breakfast

breakfast was good and the cool thing about the rooms is that they each have fruits as names

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

great and comfy rooms. nice design and breakfast

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was

breakfast was ok could av mix it up a little tho

very good wifi and tv

the apartment had what was needed the kitchen was well equipped, as was the laundry area

windows do not close well, so traffic noise all day and night long would not recommend the laundry- missed

cheap and efficient laundry service good view from the balcony big smart tv to connect to youtube, netflix etc

the sheets were stained they smelled clean, but the stains made them feel like dirty laundry

having a laundry sink and drying rack in the room was very helpful

they have laundry service as well

very helpful personelle, helped with laundry, tours, taxi for airport

tv ia horrible never works and laundry service is subpar

wifi was very up and down and at times there was loud music being played by other residents (mostly

wifi went out a couple of times in the span of 20 days

the laundry service was the best i have ever experienced

not a/c, not phone, poor wifi, bad breakfast!

the persons at the kitchen, the attendants, the administrator, exceptionally kind

the wifi was good

nice kitchen and cleaning staff, fresh breakfast

the laundry service is very expensive, around 4 euros to wash a single shirt

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you

the buffet breakfast was also great, delicious with lots of variety and

pool

i did not like it s more that it needs another common space where people can sit other than the pool an

we got robbed in the laundry

their laundry service was too pricey

no swimming pool.

24/7 room service, yacuzzi

spa was full all the time

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

the receptionist has to cover the chef for breakfast last day of our stay

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

the breakfast was not particularly healthy however i was able to find a little protein with some eggs

location near to aguacatala metro very clean and tidy good value tasty breakfast (3 options: traditional, american

good hotel, good parking,great breakfast.

mini bar friendly staff clean rooms good room service good location infront of santa fe mall.

breakfast was very good. gym was ok

the breakfast

the gym

at all, but the breakfast and laundry prices seemed a bit on the expensive side to me too

nice spacious rooms, friendly personnel, perfect laundry service.

floor room was vibrating, laundry one shirt was burnt one was stained, although they didn't charge me for it

as it is right next to a huge mall with lots of easy restaurant options, especially with kids

excellent staff trying to please my basic needs, great location and good wifi

laundry could be done through the service at the hotel, but if you want to do yourself or outside

the entire staff was exceptional from the front desk to room service and laundry service everyone was

having a full restaurant and room service

very nice for traveling with kids

restaurants and shopping malls, good wi-fi but above all i appreciate the friendly staff from breakfast (thank

the gym not that big

as well as the friendly disposition of the front desk staff (i called to see if i could do an early check in at

needs a bigger gym and it doesn't have a children playing area.

on site parking

breakfast it s just okay

make sure to book room for 2 if a solo traveller. great restaurant and breakfast

breakfast is delicious, with a wide variety of options to suit every taste

modern, well staffed, nice breakfast, good location.

the room service is fast and the qualy is great

the central location of the hotel, excellent restaurant, great value - breakfast included

laundry at the hotel is also very expensive

laundryvon site aside from room service which was expensive but

the gym is too small.

enjoyed the good breakfast and the helpful staff and their recommendations for good local places to eat and

it was walking distance to malls, casinos, restaurants, etc

the laundry service

poor breakfast options for vegetarians.

room and gym facilities are great

breakfast is good but can be better / more assorted

gym

the staff kindness breakfast was very good

breakfast each morning was excellent, and the dining area was a really pleasant space to start the

the room was very nice. the breakfast was amazing.

walking distance to shopping, eating and casinos

even the gym equipment doesn t work outside of 1 elliptical and the few free weights that are all the same

if i had to nitpick, there was no laundry service on the weekend, and i really needed something cleaned

staff knocking the door to see if you want to do laundry or room be clean.

the price of everything (food/drinks, laundry service), no ice available for guests, the tv set.

we ordered room service one night, steak, and it was unedible

breakfast and beverages could be better

the breakfast was delicious and the cleanliness a 10 out of 10

good breakfast

was very friendly, breakfast was amazing, and the room was much nicer than expected

the breakfast was fine

we would like to have more choices in the breakfast

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

was connected to wifi and didn't work reliable so affecting mobile wifi (i advise hotel to implement cable

staff, breakfast, room.

array of breakfast options was perfect, eggs, fruit, coffee, hot chocolate, tea, potatoes, arepitas, cold

the staff was so friendy and helpful loved the view at the bar everything was just nice

bar had some great views

i was misinformed about the breakfast hours, there was no laundry machine in the apartment nor a fully equipped

kitchen had no hot water

it has a kitchen, it doesn't have many utensils for cooking or cleaning

breakfast, the ladies in the kitchen always are helpful and kind

got my order wrong several times for food, difficult to make an order for room service

some issues with having guests and they change over $200 for laundry

not enough towels. laundry took too long

we were happy there were enough lights with separate switches in the bedroom, kitchenette and also in the

the breakfast was nice and had different options (rice, eggs, fruit, granola, cereal, sassauge,

facilities, gym, breakfast, check in, wifi, shower

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

good location, good breakfast

i wish they had a bigger gym

breakfast and location staff so friendly

communication was very poor. bad organizational skills in regards to extra services like laundry

no laundry

it is not always that you give your clothes to laundry

the laundry was incredibly expensive, and the wifi cut out few times for a few minutes

additionally, i had some clothes washed by the laundry

cliens bringing kids it to the hotels running arround making noice and they should have better insolation

the rooftop bar was beautiful!

parking was not a problem at any time we came back to the hotel

i enjoyed the hotel's location,staff and rooftop bar & restaurant.

no pool but that isn't a deal breaker.

the pool does not received sun until 1 pm and the check out is at 12 and if you check in a bit late

nice buffet breakfast; lively music at the bar

hotel is comfortable, featuring swimming pool and gym (not used by this

the breakfast was great

breakfast very slow but delicious

spacious suites location view from 18th floor laundry machine in room friendly staff

also a laundry room that is fully equipped

no 24/7 room service

- key cards to go up elevator (great for safety if you have kids) - delicious breakfast and exceptional staff

nice wokring space and kitchen

laundry pickup took 4 phone calls and 45 minutes to explain despite this being an offered service

the restaurant the bar the gym and the pool were all great as well

staff were so friendly and spa on the property was also fantastic

because i was staying 8 full days so i wanted the extra space that included a sofa bed and a kitchen with full

wifi not strong enough log in every 5 minutes

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

laundry service was not good

clean premises, good wifi, friendly staff who were willing to help

spa was great, staff friendly, room very clean

a bar