but it s ok, it was fine, we washed our shoes in the laundry and they helped us wash clothes

juan was an amazing host, cooking us delicious breakfast meals and giving us great suggestions for hiking in

there are a lot of toys for kids, which was great

lots of animals for kids

of the kitchen was a little confusing

free parking

rustic and beautiful, breakfast was good, the staff was outstanding

delicious omelette for breakfast

kids loved the petting farm, and hike to river. neat property. close to town center.

was no wifi in our honeymoon room (#17) and they need to learn to tuck in the bottom of the blankets when

this is more of a big apartment with many beds as rooms with ensuite, with a shared new modern kitchen, living

travel for 4 months at a time, so like to have a place with a kitchen because eating out daily gets expensive

wifi worked pretty well

great location, lovely rooms, very nice toiletry products, great breakfast, amicable staff

our breakfast was rich and simply fantastic

they included free snacks and minifridge which were a big hit with the kids

great breakfast

breakfast was great too with made to order eggs

they have a laundry service we use after we went on a hike and brought back muddy clothes

wifi signal is quite bad, but the main square of jardin has good wifi.

noise (church bells at 6am), no wifi in room

location, friendly staff, breakfast

wifi,

breakfast was cold, coffee was from instant coffee, no butter.

they helped us everything: cooking the breakfast, making the coffee, booking the motorcarro, cleaning the room

the breakfast was a bit basic but when we mentioned this they did add fruit the next day which was nice

breakfast was delicious and good portion

host was lovely, helped us order tuk tuks when we needed, the breakfast was great

love that it s pet friendly

and the breakfast was delicious with a elegant presentation

we enjoy the breakfast on the 3rd floor, and attention to details

hotel and staff, including the breakfast team was amazing

parking on site

they provide laundry services at an extra cost

the laundry service was great, nicely folded and nice-smelling

i recommend you guys to listen to the owner s advice about the laundry service, i didn t and i had to pay

was an amazing host - he was super attentive to all our needs, for example arranging tours, laundry and transport

gabriel helped to arrange our tours, took our laundry and even booked our bus tickets medellin and delivered

host was very friendly, breakfast at the terrace was super nice and relaxing, and the tuc tuc driver is the

wifi wasn t working, the lodging was bare bones, and the roof had a leak

no hot water, shower was inside the spa, spa itself did not work. noisy steps inside need fixing

the breakfast is very late at 8

is just 7 min drive outside jardin and that makes it more quiet and in the nature, easy parking, separate cabins

the breakfast was home-made and very good

good breakfast

everything was (accommodation, breakfast, wifi worked properly)

breakfast was good

breakfast, lovely spot just on the edge of the town

the breakfast was terrible and exactly the same every day

the spa facilities were exceptional, providing a truly relaxing experience

wifi is very good

the staff was terrific and it was the best breakfast i ve had in colombia

very good breakfast

breakfast is substantial

they offered spa services, which we didn't take advantage of, but there was no list of services or prices

the breakfast was ok. good coffee. staff is friendly and helpful.

it is also pet friendly and mr velasquez is building a restaurant that will offer not only breakfast but lunch

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that

a very hearty breakfast was served on a terrace with a fabulous panoramic view of the pueblo

breakfast was great, you can taste the traditional flavors of the region

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast,

location and rugged surrounding beauty. breakfast.

comfortable, swimming pool enjoyable, good dinner and facilities in excellent condition

the infinity pool and jacuzzi, set against breathtaking views, provided a serene escape

great service. john at the restaurant and the bar exceeded our expectations!

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

breakfast was excellent, tailor made and delivered in a friendly and efficient manner.

the amazing breakfast buffet

the magnificent pool

social area is very close to the bedrooms and you can here all the noise when others are having breakfast

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

wifi was poor and showers rather

there is only cold water, so a whirlpool in the room does not make much sense

breakfast was scarce, for the price i was expecting a grand buffet

only three zones of wifi, none in the rooms

between restaurant pool area and villa bad road poor transportation service staff needs more training bar need

wifi in the villas was not working and the ran out of food menu fast

the kitchen and waitstaff were not coordinated, resulting in delayed food delivery, cold beverages, and

amazing staff delicious dinner and breakfast at their restaurant

the kitchen serves great food, our compliments

great pool and jacuzzi area

breakfast was good

the daily breakfast was great

breakfast was

breakfast and location excellent

breakfast was delicious, a lot of options to choose from

location great customer services delicious breakfast

great breakfast and location!

not enough parking for all guests, if you are not using a car it's a good option.

it didnt have room service, you had to go to the lobby and pick up the food

beautiful lobby and dining room. free delicious breakfast. very helpful staff.mountain views.

there was no room service

wifi was strong, and the bed was super comfortable

the bedroom is so cute the lobby is great the bathroom is so nice fast wifi amazing city view

breakfast is very little selection

friendly and efficient staff. extremely convenient location. excellent breakfast.

next to mall, there was parking for the car i had, air conditioning is great, staff are very nice and friendly

they quoted us $85,000 pesos for a load of laundry.

have proper parking so we let our car outside and next morning realized that it was hit in one side but no one

the food in the restaurant was very reasonably priced. breakfast was good

will not be cleaned if you don't call for it, there is no option to mark the door if you want room service -

they also say on their web page they have breakfast which is not true

laundry service

parking minimal

clean, nice dining area, delicious breakfast.

i liked the rooftop bar and games

room, good wifi, and friendly staff

prices to have laundry done is per item and was very excessive

laundry service is inexpensive and will even clean shoes

didn't understand laundry instructions , maybe they should change the laundry process/instructions

we were quickly given our key, the pw for the wifi and given a verbal run through of the facilities

about our stay was wonderful except the room service food

parking, breakfast is toooo basic and not really tasty and hotel rooms very old without air

is quiet and beautiful but still close to everything, breakfast on the terrace next to the pool while watching

wifi connection in my room, 2 night without air conditioning, plumbing issues in toilet

very weak wifi in rooms, but in a public areas of the hotel were wifi excellent

medellin has so little humidity, the pool water evaporates faster than normal, cooling the pool water

very good breakfast and wilson who served was very nice and took very good care of us

during breakfast service coffee wasn t available in the lobby.

very nice service, polite staff, nice breakfast

didn't have wifi in the room and fall all the time. more variety in the breakfast

breakfast was good and the cool thing about the rooms is that they each have fruits as names

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

great and comfy rooms. nice design and breakfast

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was

breakfast was ok could av mix it up a little tho

very good wifi and tv

the apartment had what was needed the kitchen was well equipped, as was the laundry area

windows do not close well, so traffic noise all day and night long would not recommend the laundry- missed

cheap and efficient laundry service good view from the balcony big smart tv to connect to youtube, netflix etc

the sheets were stained they smelled clean, but the stains made them feel like dirty laundry

having a laundry sink and drying rack in the room was very helpful

they have laundry service as well

very helpful personelle, helped with laundry, tours, taxi for airport

tv ia horrible never works and laundry service is subpar

wifi was very up and down and at times there was loud music being played by other residents (mostly

wifi went out a couple of times in the span of 20 days

the laundry service was the best i have ever experienced

not a/c, not phone, poor wifi, bad breakfast!

the persons at the kitchen, the attendants, the administrator, exceptionally kind

the wifi was good

nice kitchen and cleaning staff, fresh breakfast

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

the receptionist has to cover the chef for breakfast last day of our stay

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

if u wanna walk its 20min 5 min with taxi(uber) save they have camara, quite place good service breakfast special

although the breakfast was included, i did not try it

the laundry service is very expensive, around 4 euros to wash a single shirt

the beds were excellent and rooms are large and i was able to connect via wifi and do some work on my laptop

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you

new hotel, rooftop pool, comfortable beds and spacious room, everything was just perfect

the rooftop on the 16th floor is very cool with a nice swimming pool, gym, spa, and bar and has a nice view

their laundry service was too pricey

we got robbed in the laundry

no pool

wish this hotel had a pool

had bad connection with the wifi

good hotel, good parking,great breakfast.

mini bar friendly staff clean rooms good room service good location infront of santa fe mall.

breakfast was very good. gym was ok

the breakfast

the gym

at all, but the breakfast and laundry prices seemed a bit on the expensive side to me too

nice spacious rooms, friendly personnel, perfect laundry service.

floor room was vibrating, laundry one shirt was burnt one was stained, although they didn't charge me for it

as it is right next to a huge mall with lots of easy restaurant options, especially with kids

excellent staff trying to please my basic needs, great location and good wifi

laundry could be done through the service at the hotel, but if you want to do yourself or outside

the entire staff was exceptional from the front desk to room service and laundry service everyone was

having a full restaurant and room service

very nice for traveling with kids

restaurants and shopping malls, good wi-fi but above all i appreciate the friendly staff from breakfast (thank

the gym not that big

as well as the friendly disposition of the front desk staff (i called to see if i could do an early check in at

needs a bigger gym and it doesn't have a children playing area.

on site parking

breakfast it s just okay

make sure to book room for 2 if a solo traveller. great restaurant and breakfast

breakfast is delicious, with a wide variety of options to suit every taste

modern, well staffed, nice breakfast, good location.

the room service is fast and the qualy is great

the central location of the hotel, excellent restaurant, great value - breakfast included

laundry at the hotel is also very expensive

laundryvon site aside from room service which was expensive but

the gym is too small.

enjoyed the good breakfast and the helpful staff and their recommendations for good local places to eat and

it was walking distance to malls, casinos, restaurants, etc

the laundry service

poor breakfast options for vegetarians.

room and gym facilities are great

breakfast is good but can be better / more assorted

gym

breakfast are fabulous

the staff was so friendy and helpful loved the view at the bar everything was just nice

the breakfast was wonderful and the staff go above and beyond.

wifi was not working the whole time i was there

breakfast was very limited and it wasn t in the best location

i was misinformed about the breakfast hours, there was no laundry machine in the apartment nor a fully equipped

location-across from a very nice arkadia mall, very professional staff, great breakfast, very clean & comfortable

stayed here for three nights as a family (with kids aged 6 and 3), and unfortunately, this was the most

it is good to have the space for them to visit, and to have our own sitting and kitchen area

so was the room service

staff knocking the door to see if you want to do laundry or room be clean.

the price of everything (food/drinks, laundry service), no ice available for guests, the tv set.

if i had to nitpick, there was no laundry service on the weekend, and i really needed something cleaned

i had been in hotels where the bar es 24h open, that would it be great

wifi issues and price was high considering all the choices close by

excellent breakfast and location

we would like to have more choices in the breakfast

the breakfast was delicious and the cleanliness a 10 out of 10

breakfast could be better with more choice of fruits, stronger coffee , yoghurt muesli and better

plants and amazing complimentary breakfast

even the gym equipment doesn t work outside of 1 elliptical and the few free weights that are all the same

parking on site

my only reservation is that they must advise all guest that the mini bar inside the room doesn't come with stay

breakfast and room service food was very good

they need to be a beans and other continental elements for the breakfast

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

some issues with having guests and they change over $200 for laundry

not enough towels. laundry took too long

we were happy there were enough lights with separate switches in the bedroom, kitchenette and also in the

the breakfast was nice and had different options (rice, eggs, fruit, granola, cereal, sassauge,

facilities, gym, breakfast, check in, wifi, shower

communication was very poor. bad organizational skills in regards to extra services like laundry

laundry was overpriced (30 dollars for 2kg

it is not always that you give your clothes to laundry

laundry very expensive.

the laundry was incredibly expensive, and the wifi cut out few times for a few minutes

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

breakfast was spectacular, loved it. room was always clean. staff was very supportive.

i'd like to see the gym improved at some point

breakfast and location staff so friendly

no bar by the pool, no mini bar and room service close s early

was phenomenal everyday, room service and house keeping were excellent so was all staff we ran into

breakfast was phenomenal everyday, room service and house keeping were excellent so was all staff

the spa staff were awesome

facilities were not ready, the swimming pool area was under construction and spa employees still in training

the bar and restaurant on the fifth floor, as well as the fitness center and spa, are also worth it

parking was not a problem at any time we came back to the hotel

staff was very kind, the breakfast was also very good and several options with a nice flavour

wifi was a bit slow in our room and we tried to get this sorted with the staff but they didn t

amazing roof top bar and stunning views over medellin

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

laundry service was not good

only thing thing missing was a bar in hotel

room, great filling breakfast with great service and great views of the city

very modern and clean , comfortable, the breakfast was excellent,

laundry pickup took 4 phone calls and 45 minutes to explain despite this being an offered service

my suite had a kitchenette with microwave a fridge, but was empty had no plate, spoons fork ect, only cup for

both offer impressive views of the city and mountains and there s even an on premises spa to cater to the

great breakfast

at breakfast they should have a staff watching the food, some kids touched all the bread with there hand and