wifi almost useless, did mention this but to no avail

it felt a bit cold and lonely compared with the lovely bar area we had been sitting in

the bar shutting at 11 ud83dude01

there was a nice bar and lounge area but it needed an atmosphere possibly even a tv to bring it alive

i was allowed to stay in the reception area to access the wifi even after we had checked out

of housekeeping being done when we did manage to go to our room which meant moving through dirty laundry and

lockers had electronic locks that simply didn t work, and while the women s change room has a laundry spinner

information is to be accessed via an app you need to download which said room service was 24 hr service and

lovely location and pet friendly

service in the stockman bar for food was very slow.

great bar inside the hotel and the locals really make you feel welcome

were very friendly, room was clean and comfortable ud83dudc4c and we had a bar onsite with live sports what more

love that they have pet friendly rooms , lola our chocolate lab is part of the family and it s nice to be able

no dedicated parking. street parking only.

good location, free parking nearby, room fresh and cosy.

poor room with a view over the laundry.

there was the choice of eating i nthe bar which we did, but it had the disadvantage of a large dominant television

just some torus information and a room service menu

plenty of parking available grounds and garden beautiful

i understand it is an old building but when we ate in the bar it was a shame there was no fire on

size of room, staff, parking, location, comfortable bed.

having to walk across parking area to restaurant in the rain.

great parking too

provides evening meals and if you miss that, there is room service, which can be very handy if late arriving

the breakfast in the morning was delicious

bed was lovely,morning breakfast was very high quality,the place is quiet surrounded by fields,parking is next

breakfast was -lenticular and delicious

the owners are super nice and the breakfast was by far the best we had in scotland

efforts to connect to the guest wifi failed

come for the decor, stay for the roaring fire and the astonishing breakfast

wifi wasn't working in our apartment and nothing was done when we raised the issue

bar area nice and food

parking by the door

location was very convenient with plenty of parking

check in was easy, room was immaculate with the lovely touch of a bar of chocolate on the pillow

laundry prices very high , cheaper to buy new clothes

size room for 2 adults and 2 kids

even my kids, who can be a bit fussy, had second helpings and that says a lot

even offered a complimentary late check out

functional, good for kids, a short walk to the airport

room was fine (room 429), but the laundry van pulled up practically outside my window and was making a racket

laundry service is absurdly expensive.

didn t like the room as i was above the laundry and washing machine and dryer on all night

i can't believe that no one from the laundry section hasn't noticed that

close to restaurant bar airport and car rental

that still had a pulse, a 20p toffee yogurt from lidl, banana, vacuum packed mini croissant and a kids orange

was a party in the conference room and the people had kids

it was nice & quiet, my 2 kids loved it too, would recommend

rooms were great. gym was a surprise and pretty good.

problem with our planned room but sorted a new one for our arrival and gave us some vouchers for kids milkshakes

no laundry facilities and too far from downtown aberdeen

the hotel does not provide room service but has a little market place you can buy salads,sandwiches,

good bar and a great wee gym a bonus

clean room, free wifi was good enough to download from netflix

couldn;t get wifi to work

no point putting fresh laundry onto that

much choice for breakfast on sunday morning kept hearing high pitched buzzing noise throughout the

i called before hand regarding pet friendly

room comfortable, breakfast fine, check in smooth

room modern clean wifi free . lovely big walk in shower . breakfast lots of choice and hot

laundry is always an issue

clean rooms, friendly staff, great choice at breakfast, and activities for kids in the common area

but very nice the kids loved it, the pizza is awesome on the restaurant

have liked a bit more choice on bar food, not much on offer after 8

12 for breakfast a bit expensive, wifi was very slow to get access to but apple macs were available to use in

gym is fine for what it is, airport hotel

the current room service situation is rubbish for everyone , not just this hotel .

hotel and very quiet considering its next to the airport , reasonable prices at the bar , will be

convenient to airport, we had an early check in so no time to use pool or gym.

and welcoming and the hotel was immaculate on arrival the room was very classy and warm, the bar area was clean

first impression exterior run down, interior was of poor decor untidy, dining area/ reception/ laundry area were

have been more professional and to be told to sit on a sofa while they guy searched about in the laundry basket

wifi as password was incorrect

early breakfast and parking and brilliant host. room and shower facilities exceptional

wifi rating on booking.com says it was good, it was very poor wifi.

the parking is sometimes not enough.

we opted for room service instead but would have preferred a later time especially when checkout wasn t till

nice hotel in good location with lots of parking.

location is fairly good and there is parking available

plus the food in the bar was spot on

swimming kids friendly very clean helpful staff

the kids loved the pool

room service food i'd say was 10 out of 10 especially the pepperoni pizza

i also had room service from the restaurant and the food was very tasty and reasonably priced

perfect location spa pool

wedding guest (kids) running down the hallways banging on doors

staff were fantastic. breakfast superb. we had 2 small dogs who were welcomed by all!!

good hotel facilities,including a gym

mattress, great breakfast, quiet room, access to gym, bar, restaurant

kids running around the restaurant while trying to eat

free laundry with drier was really handy and the bus into town is just out the door

had fun playing pool down at the bar and the food was great too

wifi was very slow

great breakfast

clean comfortable rooms ev charging

love the swimming pool and decor

drinks and food well over priced as well as room service food

you have to pay for wifi, parking charge and room rate is cheaper if you book direct with hotel.

the management thought it was a clever idea to deter room service requests

from breakfast to dinner, bar at night and also down at the spa

laundry is overpriced and although the room is cleaned daily, cobwebs in every corner

dirty laundry littering all corridors unable to pass with small case suit was very dated and fabrics

lounge bar staff were very accommodating and alex made the best cocktails on request

plenty of parking available

good selection in the bar and also good food in the restaurant but very expensive

0500 laundry carts wake me up while the go in and out of reception

you were going passed loads of laundry to get up to your room

a busy hotel, the other guests were very noisy and the hotel staff were moving trolleys with laundry around the

parking was free and plenty of space as they have two large parking plots

wifi connection.

there was no pressing-iron in the room. also laundry wasn t on time.

we booked a room with a kitchenette and it's fantastic

nice lounge bar for a drink

kitchen with microwave plus ample coffee etc for the visit

breakfast could have been better

staff were very friendly:) kids loved the little play area at side of

plenty parking spaces

friendly, helpful staff, tasty food, quiet location, comfy bed, plenty of free parking,

the bar staff and meal staff were just fabulous and the food was great

room was vaule for money and spacious with bar and onsite restuarnt lovely decor

good if public bar was open later, however totally understand it s not busy so difficult to justify keeping

the bar buzzed and although we re obviously english we felt very at

dinner was in the bar which was bright and airy, girl on bar duty was very helpful and the food was out of this

lady who ran the place was exceptional made us feel at home cooked breakfast which was amazing , the girls in

good breakfast

breakfast was excellent, overall good value and fantastic service by staff

and adding the most fascinating golf course i have been playing

excellent if you want to play golf and well placed for continuing north.

the room was amazing, the spa was excelent, the setting of the hotel is so peaceful

hotel, lovely staff but the breakfast was inconsistent

room service, a comfortable travel cot for our 7 month old baby, and a comfortable room

entrance to the hotel was via the bar which was busy at lunchtime and in the evening

clear (booklet re room and facilities/times in room), the service was personal and the 24hours room service,

friendly and efficient, parking on site an added bonus, room service quick and courteous, room good size and

from the front desk staff, to the restaurant and bar staff, to the weekend housekeeping staff, everyone was

no laundry bag

no kitchen facilities in the house

room service staff were efficient

man spreading across sofa without being challenged by staff, kitchen staff serving breakfast with their fingers

breakfast was fantastic and the kitchen and service staff were faultless

there was dirty laundry in the stairwell i used to come down which i had to step round and the fixed shower

leisure facilities didn t hear it till tv was off so kept me up then too close to car park and laundry changing

wifi access, no elevators, signposting not clear

staff was very friendly, the food was excellent, the spa experience was amazing & spa staff was very helpful &

with our dogs and frequently stay as the location is perfect, the restaurant is superb and the bar is a nice

excellent location for our needs and plenty of parking

excellent bed, fantastic staff, very clean and very pet friendly

nothing much although the toilet in the bar wasnt working

ate dinner twice once room service and once in restaurant, both meals were incredible and breakfast was amazing

plenty of parking available

upon asking for food we were told the restaurant was closed and there was no room service facility

great bar and restaurant

parking on site is abysmal

wifi signal in the top floor rooms at the back could have been a little stronger

good wifi

kids got free icecream

not a great atmosphere in bar area needs relaxing areas

small sports bar joined on to the main hotel was great, bar man was very polite and attentive and beer was

bar and restaurant on site delicious food and drinking and not badly priced

food is excellent and the lounge bar is

hear some noise from the kitchen below (clatter/doors slamming)

location with ample parking

and we have last room in building - wifi coverage was quite poor

beautiful location, exceptional elegant design, free parking for guests, overall experience coming from this

the dinner and breakfast were excellent

small bed dirty laundry towels

the bar was beautiful and we all came back there after the graduation

breakfast was very good

clean with good facilities and spacious room breakfast choices very good and food was nice all staff were very

brilliant breakfast

also we were woken up both nights at 2am and 6-7am by staff in the courtyard moving laundry and empty bottles

they have only one restaurant. laundry is expensive.

woken up at 7 o'clock on sunday morning by staff pushing laundry carts across the car

we'd been on holidays at that point for 9 days and we had laundry that needed to be done, but we were told that

the lack of laundry facilities

breakfast and bar area and the hotel's location was ideal

we booked two rooms as i had kids with me. rooms were not close

prebook your breakfast due it s getting really busy during breakfast time

rooms are very tiny for 2 adults and 2 kids, but we made

early check in because room

good breakfast , coffee maker in superior room was nice touch

gym was good - staff were excellent

staff comfortable beds nice garden great early check in late check out and bag storage

all good, central, spacious room, good breakfast, decent price

breakfast was good. staff were very friendly and helpful

and found it disturbing me falling asleep and when i woke up to get back to sleep a bag of dirty laundry was

were marks on it, they said they were short staffed so this might explain it and why all the laundry, carts were

staff clean room room service - no need to dine in public alone clean facilities in room

the breakfast wasn't really up to scratch but edible.

wifi was broken for the 24 hours that i satyed there and wasn't fixed.

size of the room fast wifi location breakfast comfy bed

excellent food both evenings from room service and delicious breakfast (it was pretty busy at breakfast and it

very comfortable, old fashioned charm, location, breakfast excellent, pet friendly

would not say it was 'pet friendly, would more say it 'accepted pets'

lovely g&t in the beautiful bar downstairs

humid, could with air con, but that maybe because we were next to the laundry room that had the tumble dryers

they were very helpful when i needed to use their laundry service

room was ok, nice soap in the shower, nice smelling laundry

staff to do my laundry, took them more then 12h, got promise to get deliver to my room, never happen after 12,

fortunately we stayed on 2nd floor, near the laundry room, but sometimes a smell of smoke and cannabis entered

staff, very clean room, great facilities including guest laundry, quiet location, very reasonable rates

the location. the facilities like laundry, gym and the room. we loved it!

laundry facilities on site

staff lovely facilities good breakfast great room double glazing great,quiet great having a laundry

the bonus feature was the laundry room and the detergent

wifi was secured and no code available so although stated as free, you couldn't use it

parking was difficult and you need to reserve a space as there are only 4 spaces

only complaint is for the parking

good wifi

excellent!...great room, good facilities & wifi...friendly staff & great location!

was very clean with a large shower and tv and views of the golf course great for a short break

staff were exeptionally helpful with all our requests, even happy to organising a local game of golf for us,

easy parking on site

pet policy really needs to be made clear. pets are certainly not

breakfast also was really great, and we had it delivered via room service - it was a very speedy service and

we had to find a place to do laundry

liked that it had a fridge, ironing board,laundry bag facility,and en-suite shower room

of the hotel that overlooked union square so my daughter struggled to sleep we ordered off the kids menu for my

chilled out in the bar at the end of our night , and the staff were great

short of bar staff ounce again.

only thing i could knit-pick about the place is that i paid 20 for laundry, but when i got my laundry back,

this was sorted but there were insufficient towels and as the clean laundry bag was outside the room on the

we had our laundry done by the hotel

but there was no laundry powder/ detergent

room service was perfect along with the very super nice staff

i would stay again just this time no laundry

laundry service was reasonably priced and clean

was a hiccup with my laundry they forgot to send it to be cleaned second day i arrived and once remembered it

i really enjoyed the room service and the speed knees of delivery

my kids thought it was

no iron in rooms. had to go out to the laundry room

no room fridge and no laundry service.

coin laundry would have been good too

the guy at the bar in the night was so friendly. cheers!

the breakfast was lovely with so much choice and fresh

t fault in one bit and plenty land and adventures if you have kids or pets with you whole place is dog friendly

can be limited, long walk to rooms, outside to spa, wifi availability has been variable on both recent

fault in one bit and plenty land and adventures if you have kids or pets with you whole place is dog friendly

the swimming pool and spa is a treat

the spa was fantastic; swimming pool, gym and treatments were first class

it offers excellent value for money in an unbeatable location, check in/out is a simple process, wifi is good,

just could not make the hotel s wifi work with my iphone - logging on needs passing through a third party

breakfast was expensive and paid wifi was very slow.

the fact that the hot water was lovely and hot and there was free wifi and tv in the room!

the wifi is not good, come and goes and sometimes it s not available.

the staff was awesome and very accommodating to our needs and special requests like food, laundry and drinks

wifi in my top floor room was a bit

breakfast was delicious!! the facility is beautiful and the vibe was lovely.

good facilities, tea / coffee / wifi

was comfortable, service in the bar was great, fast and friendly and the breakfast the next morning was really

lots of parking and easy check-in

only negative for this amazing, immaculate and friendly inn was the noise from the bar below our room

truly pet friendly. but perfect in every way. good food with spacious clean rooms.

food and drinks, quality products used nice restaurant and bar areas nice room nice staff free sky tv, movies

location with easy access to the beach and newburgh golf course

suppers were served in the bar and the chairs were hard and uncomfortable.

friendly staff. cosy bar with real fire. steak and ale pie.

restaurant and bar downstairs which was full of friendly regulars

dog friendly bar with and open log fire

the staff are amazing especially the bar man nothing is to much for him

wifi disconnects continuously so that you have to sign in every time

the restaurant it met our expectations and more it was so lovely, we then had a few drinks in the bar we had an

breakfast excellent, staff great, parking great, black out good, shower great.

hotel was well appointed, and i loved the 'open plan' bar and restaurant area

accommodation, parking, food.

liked the pool but there were only handtowels available due to a late laundry delivery

the phone didn t work in our room to get room service but not a huge issue

was very comfortable, clean and has very good gym/pool facilities

the pool facilities are good..

pool was great especially for kids.

the food the service the staff the bar the pool tabke and the locals

bar hotel in a quiet location

we had a newly decorated standard room with parking right outside our cottage

breakfast was excellent and surroundings were very nice

needs parking bays folk