wifi couldn't connect

sparkling clean, great breakfast, friendly staff

free parking in big carpark

location,lovely and clean ,lovely breakfast ,lovely host, plenty of parking ,food in the hotel was very good

the breakfast was the perfect start to the day, fresh coffee, well prepared food

the breakfasts were excellent and we took advantage of room service where we could choose from the 24hr, cave

only thing was the length of time room service took to arrive and incorrect but what arrived was still good

location and beautiful hotel with great scenic views from the rooms over the golf

wifi connection was challenging and didn't work unless close to reception or lounge area

have had a couple more staff members at the bar to provide additional support during covid times

lots of free parking

reasonably priced hotel in a great location. pet friendly with good plain food.

didn t have breakfast. location ideal for family gathering. early check in was great.

plenty of free parking

wifi is a bit flaky

breakfast was -lenticular and delicious

parking good

breakfast was delicious, only good things to say

breakfast was amazing

excellent wifi signal throughout the property

breakfast was excellent, overall good value and fantastic service by staff

the room was amazing, the spa was excelent, the setting of the hotel is so peaceful

but it is aimed at being a luxury break to get away from it all unless of course you are golfing

the staff looking after us for breakfast could not comply with a lot of our minor requests

some, the location perhaps may be a bit remote and the bar is expensive but it is aimed at being a luxury break

the bar is really nice with a good selection of drinks and the food was excellent

the bar staff and meal staff were just fabulous and the food was great

travelled with 5 kids, staff very friendly and

d) so we were barely able to sleep as we wanted to constantly check the kids were ok, we left early and used

is right on main road, parking is behind the hotel

kitchen well-equipped and when we arrived we had some essentials already there such as bread, milk

great location, awesome food and plenty of parking space

wifi was good, big plus point

location the kids loved it everything was good

the main seating area and kitchen have no windows (only a skylight), so it's a weird feeling

was very strange to discover that, when we ordered pre dinner drinks at the bar, the bar staff were unable to

the bar shutting at 11 ud83dude01

booked a superior double room, what we got was a former spa treatment room, the floor was dirty with dead insects

it felt a bit cold and lonely compared with the lovely bar area we had been sitting in

stayed 3 or 4 times now and the wifi is very hit or miss depending on room location

food, very covid conscious,people very friendly and the beach and golf course at cruden bay are

parking is a bit of an issue if you arrive late.

parking could be better

and a top notch golf course, cruden bay retains an old school feel

cozy bar and wonderful barmaid fiona who went out of her way to help us find just what we wanted

need a gym at least as isolated and business travellers need ease of stay

location for golf

location was very convenient with plenty of parking

unable to connect to wifi on a samsung phone anywhere throughout the property, problem known to owners but don

room was clean and had a nice view of the garden and car parking area

of housekeeping being done when we did manage to go to our room which meant moving through dirty laundry and

lockers had electronic locks that simply didn t work, and while the women s change room has a laundry spinner

parking is unorganised and a bit all over the place, arrived early for the wedding and there was

swimming pool was too busy at times with non guests and that was disappointing.

thought the room service charges were unnecessary as we had no other option due to covid

easy to find, well laid out rooms and the bar/lounge was the typical local bar which was well stocked and had

the staff were very kind and helpful had a meal in the bar downstairs which was very nice indeed

kirsty one of the bar maids was extremely nice and very helpful and friendly

owner couldn't have been more accommodating allowing complimentary late check out and sorting us a table for

great place to stay , nice big clean , recently refurbished ud83dudc4deasy parking

first impression exterior run down, interior was of poor decor untidy, dining area/ reception/ laundry area were

have been more professional and to be told to sit on a sofa while they guy searched about in the laundry basket

the breakfast selection was really broad with something to please even the fussiest of eaters

very friendly and welcoming. excellent early morning breakfast with lots of choice.

family who run it are lovely with really nice kids

nice hotel in good location with lots of parking.

a great stay with my kids

i liked the parking, where i could leave my car while at work

a nice place to stay, very welcoming staff with a great bar and restaurant

it was lovely and spacious but being right next to the front entrance with two young kids wasn't ideal

swimming pool is great

pool was cold!jacuzzi wasn't working. no room service

spa was good booked on arrival breakfast was nice booked on day of stay and excellent value

hotel, the pool was an added bonus when staying with kids, we made full use of the facilities

great location. polite staff. spa looks great, will make use of it next time for sure!

room was fine (room 429), but the laundry van pulled up practically outside my window and was making a racket

i can't believe that no one from the laundry section hasn't noticed that

didn t like the room as i was above the laundry and washing machine and dryer on all night

laundry service is absurdly expensive.

breakfast included and from very early which is nice if you have an early check in

no point putting fresh laundry onto that

breakfast was mixed: lovely berry compote, thank you but overcooked scrambled eggs and baked beans

the kids loved the breakfast options

free wifi and tv in room

me do early check in came of ferry from shetland that morning close walking distance to the

minute walk from the airport, lovely restaurant, excellent room service, clean very comfortable bed

is very hard to get ice in morning in while eating breakfast and the instant coffee left in your rooms is horrible

pub just behind the hotel where you can have all sorts of meals and has a nice play area for the kids too

had early check in was not going to be able to get breakfast the guy on reception said ok to grab a

rooms great, food great, bar , gym spot on

6 for room service (a dish to be taken to the room) seems awfully expensive

lovely spacious bed and good bed size for kids

we also enjoyed the room card swipe gym entry, meaning you could access anytime, even if we arrived so late

was very clean and room service was good but the bathroom could be a wee bit more clean

rooms were great. gym was a surprise and pretty good.

no laundry facilities and too far from downtown aberdeen

room service and carrying your food in the lift was also not great

wifi connection wouldn't work in the room which was hugely inconvenient so i ended up having to

clean and comfortable and gym facilities

carpeting in my room was very dirty and the air conditioning in the gym was on high on a very cold day

laundry is always an issue

nothing really, no real ale in bar, breakfast expensive, but pub across the way sorted that.

not the hotels fault, but the kids in the room above us were doing mini olympics at 5am.

very helpful and lots of things for kids to do and lovely breakfast so much to choose thank

great breakfast with plenty of choice. great service from the team

laundry prices very high , cheaper to buy new clothes

late check out

nice bar service to have a few drinks before the concert , excellent breakfast

prompt service at bar and restaurant

fantastic breakfast, great room,wifi and tv and friendly staff.

poor room with a view over the laundry.

loved the bar and the location of it within the property

this is a pet friendly hotel and they had 2 dogs with them over 3 days and they had to store the poop bags in

there was lots of parking and the grounds were great to walk around

not cleaned towels were still in the bath waiting to be refreshed the bin was overflowing and our room service

laundry is overpriced and although the room is cleaned daily, cobwebs in every corner

dirty laundry littering all corridors unable to pass with small case suit was very dated and fabrics

would advice to upgrade the wifi

maybe a bigger selection of draught beers in the bar if i'm really pushed to find a downside

wifi, really helpful and friendly staff, close to the p&j events building and the airport

free laundry with drier was really handy and the bus into town is just out the door

great wee gym

there extremely pet friendly but you wouldn't know dogs had been in the room

staff were brilliant, the rooms were lovely for the price, the bar was good especially the cocktails and the

kitchen with all the normal breakfast foods on show, perfect

breakfast was fantastic. plenty of choice and all fresh.

booked a room with 2 double bed, sleeps 2 adults and 2 kids (2 and 3 years old) comfortably

everything except room service menu

breakfast was great but we were most impressed with the swimming pool area, its cracking

i understand this is primarily a spa facility and this would be purely my own personal preference

a busy hotel, the other guests were very noisy and the hotel staff were moving trolleys with laundry around the

0500 laundry carts wake me up while the go in and out of reception

you were going passed loads of laundry to get up to your room

having to pay for two wifi devices

com that you have to pay an extra 10 for a pet

good restaurant, not cheap but table d'hote and bar meals decent value for the quality

wifi was intermittently operational

food orders were taken in the bar area and you were shown to your table when the meal was ready which i think

beds comfy, lovely rooms and ample parking. good breakfast.

decor of room, bar and restaurant beautiful- staff all lovely and professional - and scottish

everything was fresh, modern and spotelessly clean. good car parking.

was too warm even after i opened the window upon arrival, and car parking a little difficult when busy or on

star luxury bathroom, with shower and bathtub, strong and fast wifi, very nice owner (staff) free parking on

room was beautiful facilities good bar area lovely hidden gem staff very friendly

clean comfortable room. parking. very convenient for my needs.

excellent water temp in the pool, steam cabin/sauna excellent, gym excellent!

no daily or room service at all

food was great and could even take our dog to eat in the bar area

wifi connection, hardly ever working and the breakfast could've been better, offering more

restaurant service was a hit or miss and the bar was poorly attended, this let the hotel down

there was no pressing-iron in the room. also laundry wasn t on time.

the small kitchen element to the room, although i only stayed 1 night, if i was staying longer this would

100% for cleanliness and customer care. kitchen facilities were a bonus.

nice lounge bar for a drink

staff were absolutely amazing especially the bar staff

they have only one restaurant. laundry is expensive.

also we were woken up both nights at 2am and 6-7am by staff in the courtyard moving laundry and empty bottles

woken up at 7 o'clock on sunday morning by staff pushing laundry carts across the car

we'd been on holidays at that point for 9 days and we had laundry that needed to be done, but we were told that

the lack of laundry facilities

parking ample

was some confusion over where our pet was allowed to go in the hotel

hotel , very clean , comftable bed , stayed with my partner and 2 kids , we all absolutely loved our stay :) we

fantastic rooms. bar staff superb and front of house staff excellent. i will be back

great hotel and staff friendly..... food good and brilliant bar area

hotel, great staff, great room facilities, fantastic breakfast and lovely evening meals

they also had a gym and their wifi was a1 i was so thankful that they had posh pillows that my head sinks into

they also had a gym and their wifi was a1 i was so thankful that they had posh pillows that my head sinks into

kids running around the restaurant while trying to eat

breakfast, a good selection, was very tasty and a great start to our day

staff are brilliant and polite, breakfast is perfect, parking is excellent

comfortable beds , excellent breakfast great parking friendly staff x

room service took forever, answering the call, taking the order and delivery of the food all took

room service was excellent, quick and with very courteous staff

wifi not very good

was wifi, the location of the hotel is close to the centre of the town and the host/owner terry was in

location, friendly and welcoming from the minute we got there, great service great food and own bar in hotel

the bar and restaurant were different a bit like sitting in someone s front room but my food was good

nothing, bar , restaurant was was being refurbished and no one was informed prior to the booking

i look forward to the restaurant and bar reopening

staff lovely facilities good breakfast great room double glazing great,quiet great having a laundry

breakfast was great and we washed our clothes in laundry while we ate

laundry room with all supplies was free

city center. close to union street. availability of self laundry

the bonus feature was the laundry room and the detergent

small bed dirty laundry towels

wifi couldn't log on with my laptop as it recognised it as an unsafe connection

the bed was very comfortable, the room quiet and breakfast wonderful!

beautiful bar and restaurant, spotless room, wonderful staff and menu

every time when i asked for an early check in when i arrived room was ready

were marks on it, they said they were short staffed so this might explain it and why all the laundry, carts were

and found it disturbing me falling asleep and when i woke up to get back to sleep a bag of dirty laundry was

bar closing time was not informed of last orders until at the bar to be told bar closed

staff very friendly and helpful, hotel was very clean room was really nice and very spacious, breakfast was

the breakfast was very nice.

staff to do my laundry, took them more then 12h, got promise to get deliver to my room, never happen after 12,

they were very helpful when i needed to use their laundry service

fortunately we stayed on 2nd floor, near the laundry room, but sometimes a smell of smoke and cannabis entered

room was ok, nice soap in the shower, nice smelling laundry

humid, could with air con, but that maybe because we were next to the laundry room that had the tumble dryers

no iron in rooms. had to go out to the laundry room

coin laundry would have been good too

no room fridge and no laundry service.

wifi charger not working, extractor fan not working

early check in, got in at 11

but there was no laundry powder/ detergent

this was sorted but there were insufficient towels and as the clean laundry bag was outside the room on the

only thing i could knit-pick about the place is that i paid 20 for laundry, but when i got my laundry back,

we had our laundry done by the hotel

room service called too early (9

pleasant staff, excellent breakfast included in the price, comfortable, affordable, good wifi

rooms are very tiny for 2 adults and 2 kids, but we made

staff great location great room just what is needed good wifi

friendly staff and permitted an early check in

appricated late check out

good wifi

she even took the time to give me directions to the nearest parking and told me where to park as it would be

parking a wee bit away

freindly and helpful with parking and everything

wifi was secured and no code available so although stated as free, you couldn't use it

some lights weren t working in room and i couldn t connect to wifi but very small issues.

the wifi is not good, come and goes and sometimes it s not available.

breakfast was expensive and paid wifi was very slow.

internet, wifi

just could not make the hotel s wifi work with my iphone - logging on needs passing through a third party

we had to find a place to do laundry

liked that it had a fridge, ironing board,laundry bag facility,and en-suite shower room

staff very friendly, room service efficient, room had ac and the bed was absolutely lush

of the hotel that overlooked union square so my daughter struggled to sleep we ordered off the kids menu for my

staff, great location, food and drink were good and reasonably priced, room service prompt, spotless spacious

i would stay again just this time no laundry

laundry service was reasonably priced and clean

was a hiccup with my laundry they forgot to send it to be cleaned second day i arrived and once remembered it

wasnt much selection for kids cereal and the wooden high chairs we're assembled wrong

want ed early check in . didn't happen

attention given to residents despite how busy the bar etc can get

parking lot is small but there is parking on the street from 6pm-8am

was also very pleased about room service from the a la carte at no extra charge

access to parking is very narrow for big cars, still duable

the alley to parking lot is quite slim, what i disliked the most of all leaving!

breakfast was very good with a good choice

very clean lovely breakfast

breakfast was good. staff were very friendly and helpful

information in the room about the gym and other hotel facilities

pizza with room service

there was dirty laundry in the stairwell i used to come down which i had to step round and the fixed shower

leisure facilities didn t hear it till tv was off so kept me up then too close to car park and laundry changing

gym is

folk with kids don’t necessarily get time to hang out in the bar at night you see

very pet friendly,fabulous,comfy big bed,great location near to the city but sound proof rooms making a

no laundry bag

larger room service menu would be great esp late night

the back of the machine every time) we also arrived just after 9pm from our flight to be told the kitchen was

there seem to be quite a few groups staying here to play golf and they are early risers

the room was comfortable and allowed a good nights sleep, bar and restaurant also excellent with very attentive

you are welcome to use the kitchen facilities, dining room with sofa and tv, sunbed, gym, sauna and mind blowing

the room was amazing, the kitchen had all you would need, the dining room/living room was lovely

the night here with my mum and two kids

recommend this place never stayed in a place like it and made to feel so comfortable the kids loved it too

you are welcome to use the kitchen facilities, dining room with sofa and tv, sunbed, gym, sauna and mind blowing

the staff was awesome and very accommodating to our needs and special requests like food, laundry and drinks

plenty of parking, equipped well, usual stuff, good wifi, for once, this was important for work

check in and out is very simple and wifi is good in the rooms

only small negative the bar was very chaotic when we went for dinner.

breakfast was delicious!! the facility is beautiful and the vibe was lovely.

wifi was very good

nothing much although the toilet in the bar wasnt working

excellent location for our needs and plenty of parking

staff were so friendly, the room really comfy, facilities were amazing and we loved the room service

the kids were catered for, the care and thoughtfulness of the staff was second to none

friendly staff. cosy bar with real fire. steak and ale pie.

dogs being allowed in the bar area.

dog friendly bar with and open log fire

suppers were served in the bar and the chairs were hard and uncomfortable.

the staff are amazing especially the bar man nothing is to much for him

nice little touches such as soft drinks and a bar of chocolate in the fridge as well as fresh fruit provided

clean room; free and convenient parking

unfortunately spa was closed.

wifi not so good

rooms , super clean and comfortable , staff excellent and welcoming , great dining too , ample parking and close

room service and food was great

lovely quiet hotel, great location. plenty of parking and an amazing breakfast.

very comfortable, old fashioned charm, location, breakfast excellent, pet friendly

located in grand surroundings with lots of car parking space, very easy to find

bedrooms a little tired no sockets near bed not as pet friendly as most other places

the wifi did not work in my bedroom. my room did not have a bath.

breakfast used as overnight stay as at a family wedding very accommodating with regard early check

parking limited and very difficult

car parking not great

need more options for kids breakfast

plenty of parking

reception a bit open with the bar close by

couldn t sleep due to the noise and people chapping on the windows outside the hotel, free wifi doesn t work

lovely clean room, bar and grill on site serving lovely food - no complaints at all

easy to find and plenty of parking

liked the pool but there were only handtowels available due to a late laundry delivery

had to watch fa cup games on a phone but wifi free so not all bad

there was a small dining table in the room which means you can eat in the room- the hotel does room service

the spa was good.

rooms and swimming pool

no place to sit and enjoy a meal or drink with the family pet

staff are polite and helpful, the breakfasts are fantastic, the grounds are excellent and the spa is amazing

wifi never worked in our room so gf couldn't do her work, staff member seemed to be overworked and

have to walk through the garden to get to the spar/pool & gym, not a problem when the weather is good

beautiful grounds and adequate parking

good rooms, great buzz about the place with lots of locals in for lunch as well as dinner and the bar area lively

we had a newly decorated standard room with parking right outside our cottage

the ample free parking behind the hotel, can't fault any of our stay which is why we are hoping to return later

and breakfast was excellent ,the staff were very efficient and helpful the bar was really busy and friendly ,we

plenty car parking lovely staff, friendly, accommodating and welcoming room was lovely and clean, bright and

dining & bar area comfortable. dinner & breakfast enjoyable.

breakfast good, everything we needed available

great location. free parking. property was clean and tidy.

breakfast was excellent value and rooms were very spacious

fantastic breakfast...