pool is amazing and the food in the restaurant was amazing

hostess turned the outdoor fire pit by the bar off at 5:30 when we were enjoying our drinks with other hotel

have the minimum amenities that you'd expect in a hotel: - the coffee machine was broken - the wifi didn't work

could not take our small dog to private beach- prices. no room service???

the pet friendly atmosphere added to our enjoyment

it was also convenient to have a laundry machine in the room

nice kitchen area including everything you'd need

didn t have access to the hotel pool or the beach

the kitchen has all you need to do some home cooking and it's very safe and quiet

the room was nice. kitchen is great. beds comfy. nice patio.

laundry facilities close at 9pm and then don t open at the advertised time the next morning

the laundry facilities were helpful

fireplace, the fridge, microwave, wine glasses with wine opener, and dinette, ice machine and laundry room made

fortunately, there was a staff member in the laundry room who was able to assist

big beds laundry room was good shame it closes at night though annoying about it only taking

our room was across the street making it a little difficult to go to the pool

lake view rooms are comfortable, there are pool, hot tub and sauna

warm pool!

it had a good sized living room and kitchen

we booked a two bed-rooms apartment, which has 2 separate bathrooms and kitchen is super for cooking

the spa pool was disappointing

was no pool bar or food service, the bar closed early, and our room did not get cleaned at all one day

spa was limited

the dining options were amazing, as are the pool and spa

fitness center was outstanding!

room 222 was next to the housekeeping laundry and my entire room was vibrating and loud

laundry room requires us to download an app to use the washer and dryer

very clean and comfortable and great breakfast options

beds and pillows were comfortable and the indoor pool was great for kids.

couldn't use gym but this was due to covid-19

we appreciated the laundry facility on site

it was super clean, friendly staffs, plenty of parking space and the laundry room was a nice touch

plus i was able to use the laundry facilities and they were not badly priced

no cleaning and laundry change during 3 nights stay.

they have laundry facilities that are also very clean

room i was given too noise, i was first floor near the laundry room and staff supply room, kids were running

clean rooms and comfortable, didn t have much encounters with staff but friendly when i did, breakfast was

great breakfast and staff was always friendly and helpful.

got assigned a pet friendly room. a bit smelly.

room i was given too noise, i was first floor near the laundry room and staff supply room, kids were running

laundry facilities staff was friendly

the breakfast was quite good, and so was the coffee also had a handy laundry.

the staff was friendly. there were guest laundry facilities.

i did my laundry, had breakfast

laundry room very clean and commercial, priced reasonable, bed was good size and comfortable,

free parking

lots of parking

fire pit in the evening bar on site close to everything, walkable

carpet dirty stained

wifi was spotty for 3 days even after multiple requests to have it fixed

laundry room was out of service

communication from the hotel, onsite parking was available during our stay, even though this is a very busy

parking was available but a bit crowded later in

wifi

rooms were smaller than i thought. would have liked better parking

ice machine area & laundry room washer & dryer had not been wiped down or disinfected and the floors needed

queen quiet laundry facilities

parking was very

pool towels were always scarce when asked for so once obtained we kept them in the room

enough parking

shared a wall with the loud laundry room and gym equipment didn t work properly.

only downside to my visit was that there weren't bathroom amenities like a shower cap, laundry bag, or cotton

card key did not work on pool gate

the addition of a bar and food service

pool was cooler then we liked

laundry room on the premises

staff were lovely, good laundry facilities, clean room and good shower

the laundry facility was a bit of a walk as well

breakfast was so so, and the laundry facilities need work

were fantastic, incredibly helpful when i needed change for the laundry machines

condiments for coffee, dirty laundry bag

the laundry room was great especially from traveling the coast for a week

on-site laundry and general store provided exceptional convenience

pool and spa out of use, was looking forward to a swim after long journey.

had to call for the wifi info @ 11pm

had to do laundry right

everywhere, dirty washcloths and laundry in room, rugs dirty and smelly, very very worn out ripped and wrinkled

property was in a great location for us to stay on route with our long road trip and is pet-friendly

kids running all around @ 10pm @ night

bteakfast to go only, which meant coffee (no juice or milk for kids), packed pastry, and some fruit - not bad

while i have never personally used it, there are on-site laundry facilities if you need to do a load of laundry

had issues with the laundry service, the dryer was not functioning and we were a little disappointed

nice and clean. good staff. laundry options which was perfect for after our long hikes

on-site coin laundry was handy

laundry facility access and availability

very limited breakfast items. marginally continental style. no laundry facility

no bag for laundry

they don t have laundry i had to leave for a place that has laundry services i still needed to stay for

no laundry facility

no laundry facilities, can't print anything at reception

great location - lots of parking- friendly staff

two times at your rv park and this time at your hotel

smell smoke from the casino coming into our room : / normally i wouldn't care, but we had our kids with us

spa rooms are great to use during our golf events

and the wifi kept dropping out

good laundry facility, the tabogan hill was a bit of fun

laundry facilities were clean and convenient

self laundry is expensive

wish i had brought my kids when they were younger so we could take advantage of the snow activities

the spa was nice and hot.

great location on the outskirts of town with plenty of parking.

parking was very good, not at all crowded

also the bar in the lobby was just down

stephanie at the evening bar was awesome as was the front desk

my granddaughter liked the pool

laundry facilities available

close to golf courses. great hot tub. had laundry facilities.

lastly, the breakfast provided offered more than what we expected

swimming pool was closed, only the jacuzzi was working

the pool was too small to swim laps in.

breakfast buffet was delicious and had great

our kids were able to sled down the slope right next to the hotel, we used the heated pools/hot-tubs

clean and cozy rooms tons of things to do with families and kids nice breakfast lots of amenities shuttle bus

panoramic room fireplace

, hiking, golf), restaurant/food options, spa services and shopping

breakfast was outstanding

clean and beautiful. breakfast was very good.

excellent for everything, including breakfast, beds and bathroom.

however, the pool, hot tub, and fitness center were only available at night for the first three days

pool and hot tub area. lounge nice. nice staff!

brochure said laundry opens at 8am

was a super slow day, place was practically empty, we were put in the ground floor next to the laundry and

laundry machines not open late enough or early enough

base of the mountain, laundry, outdoor hot tubs, free parking, grocery store nearby.

laundry room had a stale smell. soap dispenser broken.

lobby, breakfast, facilities, laundry room, rooms are so nice

there are laundry facilities but no way to get quarters for the machines, so bring your own

laundry room available

needed quarters for the laundry and they weren t able to help us

we really appreciated the laundry service, which was a lifesaver for starting to wash off all the desert dust

s the convenience, the closeness to the ski lifts, the parking, the facilities

walking) you'll have to ride the shuttle which takes about 90 seconds to drive your through the parking lot and

private suite with a kitchen

pool heated

we loved the fireplace

it had great highway access and a good continental breakfast

the hotel was nice and motorcycle parking was provided

kids were running around on the floor above ours until late at night

spa was paved over in pool area.

of room, bathtub, breakfast included, indoor swimming pool

also appreciated a laundry room

the front desk staff checked us in very quickly, we had free laundry, a great complimentary breakfast, and our

and friendly, great continental breakfast also access to laundry machine

loved having the laundry facility available

king bed, old and springs sticking up,no hot tub available for use, also clothes were stolen from laundry room

- laundry machines only take quarters and dont wash/dry clothes wellfor reviews on resorts, hotels,

from easy access from the parking lot, use of laundry this last time, breakfast is excellent, and the house

we enjoyed the complimentary breakfast as well

clean! great location! pool! breakfast!

very clean. quick check in/out. nice breakfast provided. easy parking.

luke warm shower even after staff reset water temperature. wifi was not working at all.

bed kitchen bathroom

the experience was terrible and we spent 3 hours at a coin operated laundry trying to get the smoke smell out

the laundry room was handy

location, flexibility, kitchen, laundry, fridge, exercise room, staff

and laundry area could have been cleaned better

of the property, it seems like people wait for us to come out of the room to come in and use the laundry area

kitchenware for kitchenette

did not have breakfast since the rooms have their own kitchen and i had a baby it was easier to eat in our room

cam with no utensils in kitchen and i didn't even see anywhere you could borrow from the front desk some extended

on site laundry

onsight laundry is a little expensive but always available

laundry room open 24 hours

) they had a laundry room and vending machines with food snacks and beverages

- the rooms have small kitchens, with some dishes/cookware available, there's on=site laundry, close parking,

your laundry machines worked with credit card

00 for parking - really

like the front desk staff the room the fireplace the pool and gym the free parking the bed very comfortable

so was the gym

huge spa tub in the main bedroom was great!

we liked that it was in a quiet area, easy access, nice room, clean and provided breakfast.

advertised as pet friendly, the $75 charge for a small dog was definitely not pet friendly

it had a small kitchen equipped with dishes and everything we need to cook in the room

more smaller pot/pan options in kitchen cupboard

it was great for our big family (we have five kids)

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry

location was great and staff was wonderful and they had laundry facilities

room, bed, shower, pool, bistro, laundry room

wound up just sitting in the bar area trying to enjoy a cocktail and got over charged by the bartender saturday

parking easy

nice place, laundry service available, parking included

good laundry facilities if needed

there are also laundry facilities on the property

spacious modern room. good laundry facilities.

on site laundry

facilities were modern and clean. front desk staff was very helpful with laundry facilities.

pet friendly, parking, comfortable bed, kitchenette

the indoor pool was great. my kids went every night and the breakfast was really delicious.

friendly, nice to go breakfast, bed was super comfortable, parking lot very well lit, very clean, over all a

very good breakfast in the

plenty of space, perfect kitchen. comfy bed.

kitchenette

restrictions on the hot tub (closed) and pool (only open 2

great location, pool facilities, lounge.

they also didn t tell us how the pool/lounge works

note: it was odd that the hotel didn't have a small laundry room like other hotels we've been to

smoky casino smell

the wifi was slow (10mb/s) and disconnected often, even though it was praised as

casino smoke was heavy-- maybe better air conditioning is needed

the spa was first class

the kids enjoyed the pool, while we were glad we could get some laundry done

took advantage of laundry facilities

good wifi, nice pool and quiet

free breakfast and pool/hot tub is always a plus

the carpet in the room needs cleaned, my kids feet were black after walking around without shoes

air conditioner was very loud, and i wished there were laundry facilities, would've appreciated that

wouldve liked laundry facilities....

places is fabulous just beautiful the pool is out of this world the casino itself is so well kept clean and the

love how helpful the staffs, specially the ladies giving free drink at the casino, the fastest serving i ever

best casino / hotel in reno

room had separate bedroom, plus refrigerator and stove top in kitchen

room is comfy and clean, it has a great gym and it s breakfast is pretty good

could not believe that they did not have a grab bar in the shower

a special compliment to suzie, the kitchen lady who prepared hot crepes, she served every customer with great

there should have been a towel bar by the shower or even a hook

there a week and they come in once during the stay and clean a little and leave more supplies (laundry detergents

dont run dishwasher or do laundry at night

the explanation offered by the security guard was that it might be some hotel staff doing laundry

funny, people were doing laundry across from our room at 7am, people smoking under our room at 7:30, kids crying

also our room was next to the maids laundry room it was very noisy at night

room was located next to the laundry room, electrical power supply that ran all night prohibiting my sister from

laundry room out of order

breakfast & laundry available

friendly and courteous staff. onsite laundry was a big help after our outdoor adventure week.

dryer needs fixing in laundry room.

a laundry is available in the 6th floor

the best breakfast i have seen in a hotel in a long time

the amenities, breakfast, cleanliness, then staff had great customer service.

kids loved the pool

convenience to airport, shuttle

i ordered dinner at the bar and it was excellent. left very early in the am, before breakfast.

love the pet policy

nice pool table

pet friendly and they accommodated me but giving me a first floor room

past 11 am in the lobby, they took everything away, and i got in around midnight with three kids

room located right by the cleaning staff office and laundry. they are loud

room, excellent bed, good heating, good bathroom/shower, refrigerator, laundry, ironing possible in room, quiet

bed was as hard as a rock and around 2am the room was shaking so bad from the maids doing laundry that you couldn

close to airport, laundry, food availability

i found it very easy to take take a wrong turn when looking for the guest laundry

was no laundry room the only vending machine i could find there was stocked with good drinks but neither

there was a laundry room but we didnt have access to it

don t even have a laundry bag

there wasn't an onsite gym or laundry facility

the breakfast area had a laundry sink in it so needless to say i didn t eat anything

the assigned room, hallways, elevator, laundry room, temporary breakfast room, pool, fitness room, and reception

the laundry and essentials kiosk are very handy to have on site

laundry room washing machines don't take coins; one must download an

operated guest laundry, parking lot was very slippery on account of untreated ice underneath snow

breakfast was really nice! loved the egg cheese omelette turkey patty and cinnamon bun

were in the middle of remodel, the pool and spa was closed

wifi was iffy, had to sign in every time i used a device

room service was good and fast

dimly lit rooms. wifi requires payment.

we got a small room with one king size bed, and i had my two kids in me and my husband

to be cleaner - the furniture to be in better quality - the elevators working correctly - the laundry to be

construction, no where to park, noisy, paying a resort fee is ridiculous, when there isn't even a laundry room

blanket in the room, cause the ac was cold, and they don't supply large bags anymore for dirty laundry

our kids room wasn t the cleanest we ve been to

pool bar was closed the entire time. pool area is not very attractive. but cleanp

laundry facilities were out of service

no quarters to utilize laundry; couldn t assist with a fork or spoon from delivery service

there s also a small guest laundry which was useful

of the facilities that we required were out of order including the laundry washers and dryers and the advertised

epg / sat thing, many channels scrambled or with weak signal lack of washing powered in guest laundry vending

the kids enjoyed the pool and we took a short walk (3 blocks) to the reno arch

located close to train station, restaurants, & casinos, but quiet & peaceful

is relatively new and close to ball park, casinos and some restaurants

all the comforts. gym, riverfront, parking close to casinos, shops

bar was never serviced and there was a chocolate ice cream bar melted right by the entrance for all

i have been traveling for four days and there was nowhere to do my laundry.

towels and wash clothes had laundry soap reschedule in them

everything. the room and room service.

went to all three casinos and loved the food options

sushi bar was one of the best that i have been too

laundry at out front door when we checked in

staff was excellent as they responded quickly with our request for extra pillows and plastic laundry bags

bathroom area was small but clean and extra towels and laundry bags would be nice

no coin laundry on site

also, until i checked out, nobody informed me a laundry service was included in the price

were clean, check in process smooth despite the number of guests checking in, laundry facilities nearby in the

the resort for kids and adults extremely family friendly great gaming well managed coin operated laundry by the

more kids entertainment area

wish there was even more things to do like mini golf, updated movies selection for the theater, and socks for

facilities beautiful views clean and well appointed room lots to do within the resort for kids and adults

the no cash policy that requires guests to go the casino to get change for the coin operated laundry

staff was great walking distance to denny's, pool was nice its got a laundry room thats a plus.

really bad service, decor outdated, no adequate laundry service

laundry facilities were inadequate for the size of the hotel

could of had better laundry room

washing machine in the laundry room made our clothes stink really bad

and the dryer for laundry doesnt work well

convenience of doing laundry when we want

the staff ,pool,laundry room

and you can even do laundry

the pool had no water in it and there was no free breakfast

the amenities that were on the website were not offered at the hotel no breakfast no pool

the pool had no water in it and there was no free breakfast

everything - inclusive of the fact that the wifi was horrific.

advertised pool, there was a pool but broken and with no water

thing i didn't like that laundry was out of service and i couldn't wash my kids dirty clothes after the snow

when i called the front desk, the girl that answered told me that they are doing laundry and won t be able

lots of parking space too

the first thing they asked was if we had a pet, which we did

they are very pet friendly