luke warm shower even after staff reset water temperature. wifi was not working at all.

bed kitchen bathroom

plenty of space, perfect kitchen. comfy bed.

kitchenette

restrictions on the hot tub (closed) and pool (only open 2

great location, pool facilities, lounge.

they also didn t tell us how the pool/lounge works

wonderful grounds and huge pool and jacuzzi space

heated pool

room service and breakfast were very good

our room was next to the gym, but besides that, nothing to complain

we were told our table for breakfast would be ready in 20 minutes-we waited over 40 minutes to be seated and

bag for dirty laundry

&never received it, room light flickered, 1 pillow on bed per person, no complimentary laundry bag, no beverage

casino,bar and coffee shop

the hotel pool was not working

walking distance to other nearby casinos and hotels and shopping areas.

they do not have concierge services, laundry services (despite having a laundry bag), and the pool area is

would have been nice if the mini bar was stocked, and if there were a few more deserts on the room service menu

seat, fireplace with seating area in the room, free shuttle around town, and free hot beverage bar in the lobby

the spa bathroom was just what we needed after a long day in the cold

the location was great, right next to the beach, with beach access for guests, and there was a shuttle available

we found hair in our bed and changed the sheets ourselves not to mention the clean laundry was stored outside

lamp warmers out of propane, garbage cans not covered, garbage everywhere, huge laundry totes right in front

good wifi

let us do a late check out after running a half marathon in the morning

work remotely and depend on wifi

there is a laundry, shared kitchen, breakfast and pool

though, i didn't use it they also have a laundry area that can be used by guests

minimal laundry facilities. having to walk from another building to another for laundry..

there is a laundry room, kitchen area with refrigerator and microwave, pool

that they close my laundry room

no laundry bags no wardrobe to hang clothes non functional coffee machine/kettle no body

no laundry facilities open

i also liked the fact that they are dog friendly and has coin operated laundry

with dirty laundry in my shower, didn't have housekeeping over a 3 night stay - i called left a message with

pool and gym are very good

everything and especially laundry room

there are ice machines and laundry are available which is amazing during summer time

the laundry

nice laundry area and had a gas grill.

location and easy access to amenities ice coffee providing bowls plates and laundry

there are no laundry facilities in the hotel and were no laundry services offered at the time we were there

people was giving me funny looks for smoking a cigar.

we really enjoyed the pool n spa during a rainy day and the restaurants

the casino were a ghost town

arcade, pool, casino, room, location all convenient and fun

was so clean -complimentary beach tickets - complimentary birthday champagne - complimentary laundry room -

loved the free laundry room

the location is close to casinos and the lake but it s not in a great neighborhood.

the staff is very helpful and friendly, heated pool was a plus with the fire pits around made it very relaxing

facilities/ev charger/private beach

need to change /update laundry towels could use a sofa/bed broken screen in the bathroom when guest above moved

cold floors w/o carpet. laundry work only until 9pm

the bedding did not seem clean, so i took it to the laundry room and washed it

only have one electrical circuit for the ice machine and washing machine so if you want to do laundry and the

they also have a laundry room there, the washer and dryer worked good

coin operated laundry available

staff were nice and being able to do laundry without being charged was an added bonus

great to have self laundry facilities on each floor of hotel

staff were not empathetic or caring about when i asked for assistance to get change for laundry machines

if you need to do laundry on your trip, there are high-quality machines on the 8th and 9th floors

the hotel is equipped with the laundry room (1

rates are high but they do have bbqs and guest laundry

an added bonus for the weary traveller was the very reasonably priced laundry facilities

laundry facility was advertised and was not in service.

needed to do laundry and they would not put quarters onto my bill

some technical issues with the 1 bedroom villa fireplace (one reason why we booked the villa) which was eventually

and gave us activity pass keys, so even when we couldn't be in our room we were able to use the pool, and only

pool was warm, 3 jacuzzis, fire pits everywhere

handy kitchen area in room with crockery & cutlery

the gym was closed

convenient location, easy checkin, convenient laundry

on sit laundry

laundry onsite

laundry room soap vending took money but

no laundry facility

laundry facilities only on certain floors far away from our room and we had to keep checking it to

laundry facilities were conveniently located down the hall

there were also laundry facilities available on the floor where we

i was in a one bedroom 2 bath suite with 2 fireplaces, a jetted tub and full kitchen

to me as heat kills covid-19 they still had the hot tub sauna and steam room closed yet allow the gym and pool

a rather terse email from marriott where i was addressed by my last name , stating that the pool, daily cleaning

a rather terse email from marriott where i was addressed by my last name , stating that the pool, daily cleaning

love the laundry service as well as the ice machine

laundry facilities were clean and well priced

stacks of mattresses in the parking area as well as bins for laundry

laundry room was 2 washers 2 dryers (1 not working)

there is a laundry room on the floor, i didn't use it

was good and there was a laundry on site

sauna and laundry

while they have laundry facilities, reception could not give us quarters to operate it

room tend to shake since the room was above the laundry room. but stopped before bedtime

our room was above laundry. a little vibration due to the spin cycle. tolerable.

it has also the laundry facility

ice machine nearby and laundry room/vending machine nearby.

laundry facilities took only coins, but no change machine and office wasn't able to provide coins

laundry room, clothes dryer was out of order

plus point for laundry on site

bathroom was small and i had to go to the laundry room to iron my clothes

super nice laundry and workout

laundry was free

free laundry free popcorn each afternoon free dvds to

cute place. we enjoyed the pool, jacuzzi, spa and service. the sofa mattress could be better.

needed - large bathroom - a huge pool ( unfortunately not heated ) + 2 jacuzzi's - complimentary laundry room

the kitchenette and the plates, silverware, and the free available laundry room was amazing!

being able to do our laundry was indeed a plus

it s awesome how each floor has its own laundry area so we don t leave with nasty wet clothes

location, facility, laundry

pool was right outside our room and the laundry was next door

we are on an extended trip and needed to do laundry

structure very close to whole foods, laundry service, the red hut cafe and the lake shore

short walk to laundry, lake, store, restaurants

everything is quite great. it would be better if there's a guest laundry.

so i was stuck with wet laundry

i didn t like everything was your basic motel but one the laundry facility was reasonable and easy access,

the laundry facility

there was no ice and no laundry. it was also not in good condition outside the rooms.

we also really appreciated access to the laundry machines

laundry and hot tub/ pool were a

laundry facilities very useful

we also used the guest laundry, which was on our building

there's a pool, jacuzzi, gym, laundry room, game room, free bicycles, a bowling alley nearby and a cool

pool area was nice, our room was spacious, nice facilities, coin laundry room, kitchen fully stocked

rooms were cute and had all the amenities including kitchen ware

parking is limited so guests who don t park between their space really ruin it for the other

ample parking

the mattresses were dense memory foam, the fireplace made it super cozy, the kitchen and bathrooms had all the

the wifi was weak and the room was smaller than it looked online.

great location, well priced, free laundry, rooms are nice.

room was sufficient. laundry a plus. lobby was great.

nicely redone rooms. lots of amenities. free laundry!

i loved the location and the laundry room

location is insane & solid amenities (free laundry, sauna/steam room, decent restaurant for room service, friendly

funny, people were doing laundry across from our room at 7am, people smoking under our room at 7:30, kids crying

if i m traveling, i don t want to spend time doing laundry, so that was a downside

also our room was next to the maids laundry room it was very noisy at night

the explanation offered by the security guard was that it might be some hotel staff doing laundry

dont run dishwasher or do laundry at night

no breakfast.no operational pool.

no breakfast.no operational pool.

when i booked it said breakfast included but eventually they just have coffee for breakfast(

no breakfast as advertised

no pool, no breakfast, place should close and remodel

thing i didn't like that laundry was out of service and i couldn't wash my kids dirty clothes after the snow

when i called the front desk, the girl that answered told me that they are doing laundry and won t be able

nice hotel, great location, nice room, good breakfast, safe parking.

location and allow pets.

the breakfast attendant was very kind and friendly.

was spacious - a little dated but very clean and comfortable and the us of the laundry associated with the rv

laundry facilities across street in rv parking area.

downside was laundry facilities were across parking lot in the rv parking area

the pool and spa were great.

was great, room was awesome, pool was nice.

which served as an area for all the laundry to be done by staff right out door and evening other guest smoking

cheap guest laundry. staff was nice

they have laundry is available to use at rv park next door

there is no breakfast and the laundry you have to walk to and do yourself, it is not provided by the hotel

was able to do my laundry

reflect a loss of services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi

also the bar in the lobby was just down

services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi or gym we understand

the pool

my granddaughter liked the pool

no bag for laundry

laundry room would have been nice

they don t have laundry i had to leave for a place that has laundry services i still needed to stay for

very limited breakfast items. marginally continental style. no laundry facility

no laundry facility

laundry facilities on site, very convenient location. most of staff was very pleasant.

had issues with the laundry service, the dryer was not functioning and we were a little disappointed

while i have never personally used it, there are on-site laundry facilities if you need to do a load of laundry

laundry facilities are great

nice and clean. good staff. laundry options which was perfect for after our long hikes

had to do laundry right

everywhere, dirty washcloths and laundry in room, rugs dirty and smelly, very very worn out ripped and wrinkled

the cheapest,staff nice and were prompt, clean room, all of the guests were quiet, no problems pool was clean

kids running all around @ 10pm @ night

walk ways were clear of snow and not slippery they cleared the parking lot, drive way so guests could come in

the laundry facility was a bit of a walk as well

the laundry room for washing travel clothes was located in another property building nearby

men busy fixing things, parking lot was fresh striped, new benches to sit on outside, a clean laundry room to

staff were lovely, good laundry facilities, clean room and good shower

were fantastic, incredibly helpful when i needed change for the laundry machines

queen quiet laundry facilities

ice machine area & laundry room washer & dryer had not been wiped down or disinfected and the floors needed

the location was very convenient for our visit. pool looked inviting

new to the staff in the office of course they knew that's what was happening in that room the carpet was filthy

parking lot needed cleared (snow and ice)

good laundry facility, the tabogan hill was a bit of fun

self laundry is expensive

laundry facilities were clean and convenient

the kitchen has dishwasher.

firstly, the fireplace in our unit did not function properly throughout our stay

laundry room was out of service

located in the tahoe city, good parking, excellent staff

the temperature in the winter was to open a window; many electrical outlets didn t work; wifi didn t

rooms were smaller than i thought. would have liked better parking

wifi broken for a day and staff denies it

the parking is free too

ac didn t really work, there was no in room wifi and the front desk/continental breakfast wasn t open, with

location & pet friendly

wifi was extremely spotty while we were there, did not work well

pet friendly family style fun theme

the breakfast was quite good, and so was the coffee also had a handy laundry.

the staff was friendly. there were guest laundry facilities.

i did my laundry, had breakfast

laundry facilities staff was friendly

laundry room very clean and commercial, priced reasonable, bed was good size and comfortable,

place to stay with kids

wifi was very good

they have a bowling room and casino which is plus

room was lovely, and breakfast was convenient, served quickly and we'll done.

no wifi, no hot water, noise, smell of cigar

room i was given too noise, i was first floor near the laundry room and staff supply room, kids were running

parking

parking sucks had to park in a dirt lot did feel safe to park in back no lights were working very

size of the room was good enough for family with 3 kids, and clean

i like the location at the north end of town, and the parking lot is a breeze

we appreciated the laundry facility on site

plus i was able to use the laundry facilities and they were not badly priced

the furniture was nice and the extras like hair dryer, laundry bag, hangers, free coffee , and some quick

the unexpected touches like the full-size fridge, the hair dryer, the laundry basket & laundry facilities, and

had clean kitchenette. free coffee and tea. self laundry clean and enough for all guest usage.

room 222 was next to the housekeeping laundry and my entire room was vibrating and loud

laundry room requires us to download an app to use the washer and dryer

swimming pool was out of order

took care of the kids when i was already nervous about traveling with them

only thing we didn t enjoy was that breakfast was quite noisy due to many guests with children, and the children

pet-friendly rooms are on the first floor with patio exit as well as a side door exit

location, location, right by the lake, also near ev charging station, convenient to go emissions free

the other not so good thing was the amount of kids there- we thought the holiday crowd would be gone so we

traveling with a pet is stressful, so these details made all the difference

my favorite place to visit; loved new eagles nest restaurant and bar on the private beach