brochure said laundry opens at 8am

base of the mountain, laundry, outdoor hot tubs, free parking, grocery store nearby.

laundry machines not open late enough or early enough

laundry room had a stale smell. soap dispenser broken.

was a super slow day, place was practically empty, we were put in the ground floor next to the laundry and

we loved the fireplace

historic decor, helpful staff, fitness room, spacious suite, shuttle service, onsite parking

hot tubs, pool, and daily social events for guests round out the great atmosphere

the location, the amenities (fireplace, free bike rentals, peaceful garden), the service

room was really quiet and comfortable- wifi was super fast, i was here for work and was able to work without

everything. the pool especially

kitchen stove has not hot enough to cook, but there were plenty of pots and pans

able to sled down the slope right next to the hotel, we used the heated pools/hot-tubs and the gym

amazing saltwater heated outdoor pool

tub, coffee shop, heated pool, luggage service, desk service, pub, bar in lobby, shuttle to palisades

good laundry facility, the tabogan hill was a bit of fun

laundry facilities were clean and convenient

self laundry is expensive

the sledding hill was great for kids and staff was so helpful and nice.

great for first time skier with young kids

laundry room was out of service

located in the tahoe city, good parking, excellent staff

arrived late and there was no parking in the property the front desk lady was very helpful and kind she move

wifi broken for a day and staff denies it

covered parking was great

the hotel was listed as pet friendly, but apparently we were supposed to call ahead and request a pet-friendly

parking right in front of the room

breakfast and coffee included in our stay, comfy beds and loved having our cat with us in the pet friendly room

pet friendly too, and bike path begins across the street bringing you to beach front and public

the girl on reception and running the bar was very welcoming and knowledgeable about the local area, and was

was excellent, loved the fire pit and s'mores, setting was gorgeous, rooms had great views and a fireplace

we thought there would be some things to do - the spa closed early, the water in the lobby wasn't put out during

expensive pet fee ($150 for first night + $20 per additional night) - they gave away my king room and

room service and at their restaurant manznia) dated room decor, very loud music at night in the jam

very kid friendly with scavenger hunts, games and kid amenities at pool

lobby, breakfast, facilities, laundry room, rooms are so nice

has nothing to do with the quality of the staff, but the laundry room was directly across from our, and our

needed quarters for the laundry and they weren t able to help us

change machine in the laundry room

there are laundry facilities but no way to get quarters for the machines, so bring your own

shared a wall with the loud laundry room and gym equipment didn t work properly.

only downside to my visit was that there weren't bathroom amenities like a shower cap, laundry bag, or cotton

i booked the hotel specifically because it had a “restaurant” because we have little kids and wanted to be

card key did not work on pool gate

the breakfast was the most substantial ever to get fueled for the slopes - substantial eggs - omelettes

on-site laundry and general store provided exceptional convenience

condiments for coffee, dirty laundry bag

the laundry room was great especially from traveling the coast for a week

we enjoyed the large working hot tub and pool, especially after a long day of skiing

at my wife and 9 year old son, they were both startled, and didn t want to go back to the pool

it had a good sized living room and kitchen

people drink alcoholic drinks and smoke at the pool, even in the presence of children

lake view rooms are comfortable, there are pool, hot tub and sauna

we booked a two bed-rooms apartment, which has 2 separate bathrooms and kitchen is super for cooking

how stocked the room is from extra towels, to the equipped kitchen

laundry facilities available

close to golf courses. great hot tub. had laundry facilities.

we had a pet room and the carpets were very dirty

the pool was a nice feature and especially the spa

good place to stay when looking for active vacation with the kids in truckee area

would be nice if there where a guest laundry.

fortunately, there was a staff member in the laundry room who was able to assist

big beds laundry room was good shame it closes at night though annoying about it only taking

is located close to safeway grocery store as well as great restaurants in the area; new/modern laundry facilities

fireplace, the fridge, microwave, wine glasses with wine opener, and dinette, ice machine and laundry room made

my kids love the pools and hot tub!

t love the lack of room service and limited hours in the dining locations

no actual room service or stocked bar fridge was a disappointment

were dirty plates outside our unit for almost two days from neighbors that ordered room service

wished restaurant were open later, or room service available later in the evening hours.

it was also convenient to have a laundry machine in the room

the room was nice. kitchen is great. beds comfy. nice patio.

people getting drunk at the pool pissed me off but thats not you

the rooms are huge with a full functioning kitchen and a nice living room

didn t have access to the hotel pool or the beach

laundry room requires us to download an app to use the washer and dryer

room 222 was next to the housekeeping laundry and my entire room was vibrating and loud

hotel was clean had a gym and swimming pool

parking isn't the best.

great breakfast, water bottles on the house, helpful staff, nice amenities, gym.

it was super clean, friendly staffs, plenty of parking space and the laundry room was a nice touch

no cleaning and laundry change during 3 nights stay.

guest laundry quiet, hardly any traffic noise

we appreciated the laundry facility on site

plus i was able to use the laundry facilities and they were not badly priced

room i was given too noise, i was first floor near the laundry room and staff supply room, kids were running

breakfast was much better with more options than anticipated

well designed rooms with great desk area, etc, big comfy bed, good gym, pretty good breakfast, great staff

parking was good even in the snow

that it was pet friendly. room didn t smell like animals

laundry facilities staff was friendly

the breakfast was quite good, and so was the coffee also had a handy laundry.

i did my laundry, had breakfast

laundry room very clean and commercial, priced reasonable, bed was good size and comfortable,

the staff was friendly. there were guest laundry facilities.

queen quiet laundry facilities

ice machine area & laundry room washer & dryer had not been wiped down or disinfected and the floors needed

the ants, in the bed, 2nd the carpets were so soiled, 3rd no table, 4th ants in bathroom , wifi no existing,

pool not available

we also found pet treats laying around the room, this leads me to believe that the cleaning was not to a high

the laundry facility was a bit of a walk as well

breakfast was so so, and the laundry facilities need work

the laundry room for washing travel clothes was located in another property building nearby

staff were lovely, good laundry facilities, clean room and good shower

laundry room on the premises

everywhere, dirty washcloths and laundry in room, rugs dirty and smelly, very very worn out ripped and wrinkled

had to do laundry right

no amenities at all except wifi which they don't tell u password u have to call and ask for it

kids running all around @ 10pm @ night

friendly staff, newly refurbished and good parking

comfort and pool whirlpool

the pool

services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi or gym we understand

i was expecting a bigger pool :/ but i enjoy the pool anyways

no room service during our 4 night stay

laundry facility access and availability

nice and clean. good staff. laundry options which was perfect for after our long hikes

had issues with the laundry service, the dryer was not functioning and we were a little disappointed

laundry facilities were not satsfactory, but won't deter me from staying there again.

good laundry room, too

they don t have laundry i had to leave for a place that has laundry services i still needed to stay for

very limited breakfast items. marginally continental style. no laundry facility

no laundry room for guest

no laundry facility

no bag for laundry

place to stay with kids

smoking was allowed in casino.

two times at your rv park and this time at your hotel

also an rv park

things to do right in the hotel even for teens and kids and no i am not talking about gambling