staff was unfriendly when trying to change bills to quarters to use the laundry

laundry room is small but it took care of what i needed just have to wait for somebody to

the laundry facility does not work and they don t even have the decency to put an out of order signit

oh the laundry lady rolls around 830am to get laundry and wakes you up so be

was non smoking but had an odor, not really like smoke but it did smell

i loved the breakfast - there were eggs, sausages, pancakes, muffins, bagels, coffee, and other beverages and

were also so soft and i loved that they had a water bottle water fountain right outside of the gym

breakfast was not good as well as juice machine was not working; need extra blanket in hotel

was nice, breakfast was good and well monitored, beds are comfortable, parking is good and close to doors

very friendly and helpful staff, and very good free breakfast

also, i paid for a smoking room but had to go outside to smoke, not inside room

parking was free but i would have like to be able to park a little closer to my room

loud parking lot

was broken, the walls were filthy, there was no shampoo or conditioner, no ashtrays in a smoking room

the people next door smoking weed, and when brought to management attention nothing was done

they went out of their way to help us with our laundry and to make our stay very pleasurable

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

clean. value for money. breakfast fine. easy access to freeway.

i liked that it was pet friendly.

breakfast food was not kept filled

parking was fine except for the loitering people smoking pot outside in the parking lot

..jay and the hotel staff were great...breakfast was awesome..clean rooms..

close to intersection. pet friendly

extra cost for pets, could be noisy from neighboring room

the lady at check out! pet friendly nice room

coun operated laundry facilities are available but only one washer and one dryer

weird (very weird) smell in laundry room

informed after paying for room and pet deposit that pets could not stay in room while we were out and they come

of the studio with new mattress, all perfectly fresh including sanitized bedding, and bonus kitchenette table

hotel was in sketchy area with people sleeping in their cars in parking lot, only benefit was outside well

cigarette holes in the bedding in a non-smoking room

the bed was soft but it do hurt my back. there was no breakfast

in looking around, other than a handicap parking spot at the office, it's my belief they are not in complete

the room smells cigarette, even though we requested non-smoking room

no breakfast

workers were smoking in laundry area.

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

a little tough for a u-haul with a trailer in the parking lot.

parking lot was easy to access.

143 was a perfect location for an older person with a pet, thanks to the kindness of the female clerk

the outside pool was nice

not as clean as i would ve liked, still not many food options for the free breakfast, and the pool was still

hotel list pet friendly so we booked it

breakfast was not much, needs much needed improvement, this would be the only reason that i

booking company put us in a room not meant for 2 kids

out of laundry detergent

the pool area

pool water could've been a lil warmer lol

good breakfast options, good location, pet friendly, and clean with courteous staff

they have an excellent breakfast

pool closes at 10

not enough parking, breakfast could have been better.

room, gym and breakfast

told to park in the back parking lot so i did

breakfast was exceptional

sheets smelled like fresh laundry

there was a smell upon arrival that we believe was trying to cover up previous smoking (one of us is very

the room was supposed to be non-smoking, but it still smelled like

convenient off the interstate. it has smoking rooms. staff is very nice . owner is exceptional.

the bed , i would have been more comfortable sleeping on the pavement in the parking lot

the indoor pool and spa was so convenient

kids running up and down hallway all night

friendly staff. pet friendly hotel. nice and clean. enjoyed the pool. comfy room.

there is an ihop across the parking lot

the spa was down but it didnt matter

also booked for the laundry room access, but did not do laundry, floor was soaked and the area was dark

pool empty and damaged

bed was hard, towels were dirty, and breakfast sucked.

wifi didn't work, the tv didn't work

questionable clients, pool was not functional as listed and no breakfast as listed

laundry out of order

laundry was out of order

smelled horrible like smoke and weed, the rooms look like they have been abandon, and where your laundry gets

the laundry room is out of order but there are filthy clothes on the floor

also it would be nice to have access to the laundry room

one was working on theirs and other was unloading laundry then just left it sit there

location, free parking, free breakfast

even your ads say that your hotel is pet friendly but no mention of a fee

there was too many chemicals in the pool, and we could swim

staff was very courteous and took care of our ever need your pool was warm and inviting to our kids and we had

need updated laundry facilities: washers & dryers rusted inside, some not even working, dirty, someone leaving

there was one very small bar of soap in bathroom, none at kitchen area sink

nothing the wifi sucked and had to pay to use it otherwise it was no good

you book online they don t tell you that you have to pay utility bill security deposit and pet fee and other

not enough handicap parking spaces and no ramps.

spa tub laundry facilities pool and hit tub

small parking

very clean, professional staff, great hot breakfast.

of 6 and our dog location of room was also convenient to the outdoor area where we took our pet

the fitness room was closed but due to being renovated

were too many kids who were loud

covid had breakfast bar closed, that was disappointing.

the pool was under repair

loved the location and breakfast!

the indoor pool was wonderful for the kids since it was so cold outside

it had a laundry room which was really great because we were there for a basketball tournament.

i love the general manager jan and then there is a great laundry gal santos.

the on site laundry room was very clean, and the washer and dryer were clean and worked great

car is giving a parking space

breakfast was incredible

we think it was the cleaning staff carts & possibly the dirty laundry shoot

great prices for doing laundry in washer/dryer

not enough lights in the parking area.

freshly painted. really nice fitness center. wine at the front desk.

the entrance to the parking lot has a huge hole that could really cause damage to a vehicle

laundry room was next to my room

excellent room facilities in suite. on site laundry was useful.

clean, comfortable with friendly staff. easy parking. many restaurants nearby.

we were traveling with our cats, so it was a nice bonus that the hotel was pet friendly

she didn't have a baby sitter, but it was very unprofessional to work the front desk with kids an they are making

the exercise facilities were nice and the complimentary laundry was very convenient

the laundry room is free to use.

clean friendly live free laundry

swimming pool, laundry facilities, breakfast

there is a free laundry facility available that is convenient

m they have an undefined pet policy

great staff, the laundry facilities needs some work.

staff local gas station right down the street from bill & hillary airport nearby breakfast eatery laundry on

in the guest laundry, the washer worked fine. the dryer was not working.

location;free breakfast;located next to a bus stop that heads right to the transpo;laundry facilities & the

was rude and threw my pet deposit in my face and i paid for a week and only stayed 2 days and they refuse to

despite the presence of a large family reunion with many kids, it was quiet

air conditioning made noise all night. screaming kids late at night

the shuttle driver was super kind and as i was running late he did all he could to get me to the

to put here but if i had to put something i would say i dont like how we didn t get to use the pool mon and

pet fee was $50

breakfast was very good

wifi was very spotty

breakfast was nasty the old lady was rude to ask my kids for the breakfast vouchers after we eat we have stomach

did not like having my room number on the parking pass that needed to be placed on my vehicle's dashboard

good hot breakfast including eggs sausage cinnamon rolls hot coffee muffins and free parking

property was very clean. favorite was small kitchen in room and free laundry room service

the room was a pretty room and free laundry service.

free laundry, fully equipped kitchen and overall suite amenities

the laundry was also free which was a plus

a great place to stay. very clean and quiet and laundry machines were free to use!

fridge door was chewed up by a pet

everything was excellent especially the wait staff at the bar at the restaurant

me when i told them to stop telling me he had to get up at 7am, he proceed to say we’re just kids having fun

there were a lot of kids running up and down the halls at night

loved it the pool was amazing and beautiful hotel was nice and spacious!! even went to the gym!!

machine in laundry

the laundry on site is a huge plus

bed was fine comfortable size room no quarters for laundrychange

when attempting to do laundry in the coin operated machines

not like the parking

everything especially the free laundry service

new hotel clean. loved the free laundry facilities.

the breakfast was hot and offered a good variety

s right by the airport, they have a shuttle to/from the airport, 4:30am breakfast for those early travelers,

easy location and loved that it has free parking

the laundry room was clean, but the dryer wasn't working

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

the room was supposed to be a non-smoking room but it smelled very stale and smoky.

location was close to the hospital..tv reception was good. wifi worked well.

was next to electrical room, laundry and back door

parking at night was limited

parking lot is tight

kids enjoyed the pool and the sitting area outside was a nice place to relax

breakfast was average for hotel fare, the hotel was nearly full with travelers but not overly noisy

however, this don t have a pool or laundry

i would have like a fridge, microwave, and laundry facilities

kitchen staff very

the night bar tender is a extraordinary lovely person .....

there wasn't anything to keep the kids busy and the wifi was slow and nonexistent at times

the room was clean but smelled like a load of laundry forgotten in

is a mini fridge and microwave as well as a coin laundry on site, which is great

no plastic laundry bags

parking lot was well lit

a little outdated but clean and comfortable. t v was sketchy and as far as i could tell no wifi.

housekeeping staff, friendly and helpful front desk staff, good breakfast-laundry-fitness facilities, comfortable

price. value. clean. good breakfast ud83dude0b laundry room.

like how clean the rooms is and the workout room also they have a laundry room for the customer

issues in laundry room

is a guest laundry room on the 2nd floor

clean and close to airport with convenient shuttle service even with winter weather.

the shuttle service to the airport is super convenient and the drivers are very friendly and super

great continental breakfast

there is also a nice variety at breakfast

advertised airport shuttle services

room was very comfortable and quiet. safe location, well lit parking lot. staff was very nice.

prices in the bar for beer were very high! menu was ok for dinner not the best selection!

the breakfast was not free and two drinks at the bar cost $26.

the free wifi was terrible. the pool was ok but very cold.

free wifi

had a laundry room that other guest was very helpful with in using and providing soap.

laundry room, dryer exhaust / lint behind dryer

spacious. dishes provided. laundry room that works. lots of parking.

machine room had funny smell hallway dirty (empty toilet roll in the floor) no extra pillows no room service

the property was well located and plenty of parking

chose this hotel specifically for the included free breakfast shown online but i was highly disappointed to find

breakfast empty by 8:30, coffee and juice watered down and undrinkable

also, website said it came with continental breakfast

i've never tried the breakfast, some milk and toast doesn't float my boat

no breakfast

laundry service was good

i only stayed 2 nights, the free laundry service was

parking very few parking spaces close to front have to park behind hotel

the breakfast the first day didn t live up to the reviews the breakfast the second day did

lovely food served across the road in a place called cheddar s scratch kitchen

the room smelled like laundry that got left in a front loader too long

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

was mediocre, did not greet or show appreciation, laundry room was

like everything i will go back to this hotel breakfast is amazing and the staff from the kitchen so nice i give

love the breakfast that comes with the reservation. there is also a social

there was a guy that looked like he was pushing a huge laundry basket

she then said that there is a laundry drop on our floor, which was locked

everything even the laundry.

laundry room

i have the need to use the laundry on the twelfth floor and had to clean months of grot from the top of the

how far i had to travel to the laundry room. other than that everything else was great.

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

3 nights no room service and no clean towels brought to room for the 3 day stay

locked in my room for a hour and a half which during that time my sister had a panic attack, my kids were

when i used the laundry room there was a transient using the machines

short of staffs. need more washer and dryer. laundry room should be seperated.

facilities offered ex: laundry on site accessible and

the laundry equipment was not cleaned. ice machines were not on every floor.

good location near downtown little rock. having laundry facilities is valuable.

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

they had laundry on site and there was water bottle filling stations. plus the parking was free.

close to my job didn't eat breakfast had to go to work it was very uplifting to stay in comfort and

was okay, i wasn't happy the pool was closed for covid reasons but i understand company policy

hotel did not offer any food options but the bar was open; made no sense

i had to lug my stuff across the street due too the kids valet

my hubby loved the bar great service nice people there

the bar area

only drawback to this hotel was the lobby bar shuts down early on saturdays before 10 pm

very thing was clean and well presented, the room with the kitchen was well equipped , the size of the fridge

they had a great breakfast each day

the breakfast was horrible only one waffle maker so it's kids in line the whole breakfast only 3 hot spots eggs

pool is not open year around

breakfast was phenomenal & i love thesize of the king suite

pool was not heated and it closed at 9 instead of 10 like we were previously told and the roof top

enjoyed using the gym and had good equipment

the rooftop bar was great

room was clean, and pool was fun for

good location. comfortable bed. good wifi.

dryers were broken in the guest laundry area

also, the coffee bar in the lobby was a nice touch

they didn t have the outdoor fire pit going no indoor pool

it helped because it had a gym and one could go and exercise

breakfast was good. hampton inns are always clean and nice to stay in.

because room had rented for a pet owner it smelled

was glass throughout the parking lot

the facility was nasty and dirty had moldthan roaches they do not clean their rooms they say they pet friendly

lobby had verry strong order, asked for no -smoking room the room reeked of smoke and pot

staff & wifi

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

fact that the availability of the seasonal pool is not communicated to guests prior to reservation

great location downtown clean and nice pool and basketball court the kids really enjoyed it

they do not have room service.

great location, clean, quiet, tasty breakfast

main bar and restaurant closed for renovation.

excellent bar and wonderful christmas decorations. the hotel staff was excellent.

room service, having a suite i expected to at least have coffee and room service

great bar and delightful

staff, location, room service, lovely hotel

they need a laundry to dry your clothes

there was no laundry facility and the pool hadbugs all in it

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

no laundry room

clean room. friendly staff. shuttle that took us to simmons arena for our event.

no laundry only an offer to do a load of laundry for $10 by the personnel at the counter

try to install some smoking smoking butt receptacle on the second floor and bottom floor, for outside smoking

the parking lot is kind of circular, a bit confusing at first

then they asked if i wanted smoking or non smoking

people smoking outside came through the ac vents

bed was comfortable to our liking we ordered room service and food came quick and hot

ended up putting food in refrigerator and paying extra money on room service that i didn t plan

hotel was great. room service breakfast was awesome!

there was not a pool for the kids to play in at night.

loved the bed and efficient room service.

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

stay hotel: kitchenette- stove top was not in working condition

full kitchen with small stove, full size refrigerator, plates, pans

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

pool, fitness center, and laundry are small and dated, but available

bar and friendly bartender

it’s located right in the heart of downtown little rock and it was plenty of activities for kids and adults

the bar and restaurant only open until 10 and drinks were overpriced.

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

the laundry room the dryers didn't work too good

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

took too long for wifi sign on and poor comfort since only seating was bed.

being on the back side and being able to enter laundry and go into the front or back side door

the room was clean, laundry room was clean

roaches, key wouldn't work for laundry door

there were people speeding through the parking lot real fast and hanging out of cars

full size refrigerator and kitchen size sink

no guest laundry on site, and staying for a long period of time, that would be great to have.

only was the room roach infested, i was placed near the laundry room and the water turned ice cold several times

no pool, no laundry to use, day staff was not friendly

i was staying the roof leaked, no laundry, no business center and no pool so the only amenities were breakfast

tight parking spaces in front of hotel.

clean laundry facility

need to have laundry done so you can have more then one face towel

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

the cleanness of the hotel and the staff was great and we had breakfast it was great.

no laundry facility

they also have room service from the two restaurants on premise

room dirty, toilet broken, reservation screw up, kids running in halls all night, poor sleep

great hotel as a hole, good facilities, bar and restaurants. plently of parking, friendly staff

i loved the cleanliness of the room, front desk/ lobby area, & the room service!

there were two people outside smoking weed in the parking lot, homeless people everywhere

requested 2 non-smoking close together and were expecting a contental breakfast

i understand that may come with a smoking room, but pointed out a few to the clerk and if i don t get my

they don t serve breakfast

it was clean, just a short walk for breakfast and good last minute price for concert.

the toilets are noisy when they flush, and lighting near in room coffee bar was not enough,, but that is being

we were too tired to go out, so we ordered room service and the food was delicious

parking in the evening was scare. i had to park at the curb.

i didn't get to use the pool because it rained but it looked nice from the window

the staff was very attentive and the room service was amazing!

we did not eat breakfast but the complimentary coffee bar was great.

facility was really great. food at bar was great

pet fee is outrageous

parking was congested because of the open bar they have in the hotel

very clean and modern. pet friendly

loved the laundry facility. room very comfortable.

00 per pet per night

itself was really nice with good staff plus has tons of security cameras on the parking lot and is right behind

wifi didn t allow internet access

gym and breakfast started too late

the restaurant is closed and the floors, especially in the laundry room are flithy

the laundry room and outside entrance

room service woke us up earlier for no reason then kept calling our phone

algae in the swimming pool

would say that i was disappointed the pool wasn't open but that isn't the fault of the hotel

staff is nice. i used the guest laundry which was convenient. indoor pool.

the sink in the room didn t work. the dryer, when i washed laundry didn t work,

the out dated vending machines the kids running through the halls all night. very noisy

the pool was not open

a very bright parking lot light shone directly into the room through the sheers and there was no way to block

can't say there was anything i didn't like except vending machines empty and no laundry for guest

easy to find, plenty of parking.

location and breakfast was awesome

very clean, friendly, great breakfast

shady looking characters in parking lot

great laundry facility

the atm should be located in the room where the laundry service is located

laundry out of order all 4 machines

i liked the spa room, itself. i liked the location of the motel. i liked the friendly staff.

wifi was having issues so we couldn't watch netflix

breakfast was excellent with lots of variety; bed was super comfortable; laundry room was great

everything except breakfast

breakfast was very good and it had a great presentation

bed is a little uncomfortable. pool dirty

loved the cleanliness and kids loved the indoor pool

at least it was pet friendly

breakfast at a hotel this side of the mississippi

extremely clean, friendly staff, good breakfast, nice pool.

very nice, clean and comfortable! very nice and helpful staff. great morning breakfast.

the breakfast was good with a nice selection of food, milk and juices

room was next door to the laundry & ice machine

pet friendly

we prefer rooms without carpet. couldn't get local cbs channel on tv.

have good staff,supper clean,nice pool area,wonderful breakfast line,and a very pieceful quit

have good staff,supper clean,nice pool area,wonderful breakfast line,and a very pieceful quit

they didn't have any laundry detergent or anything to wash my clothes!!

good, had ac in room and fridge (also tv which i didn't use) has guest laundry and pool as

loud and usually dirty which shows on the hall carpet and loud talking in the hall and drinking/smoking outside

pet was included in quote, but was charged #7.00 at checkout.

breakfast was on par with how much we paid to book the room

clean, safe, laundry, bed was amazingly cozy! so warm and soft

play pool, eating area, games, fun play for teens and young kids

my kids had a blast playing miniature golf, pool, and other games

my kids and grandkids loved the hotel

free breakfast, good location, close to airport (10 minutes), free parking, comfy bed

after i asked the housekeeping man/woman who was he the boss and they informed me that he was the laundry man

laundry

laundry facilities include one washer and one dryer and close at 9pm

not like requesting a non-smoking room and it smelling like stale, heavy cigarette smoke

the wifi barely worked which made it very difficult to work from this location

hotel is very near walmart and the room has a full kitchen so we saved tons of $ by cooking our own meals

you have to go out into the parking lot to smoke

kitchen did not have paper towels so we had to bring our own

the wifi don t work in our room 213 we had to go by the lobby to connect

the room was very clean and i loved the full kitchen.

laundry ... guests left laundry in machine or dryer for hours at a time

we had no laundry basket in our room

the staff was friendly, room was clean, love the full kitchen,bed is comfortable

kitchen an dishwasher

we arrived we were told that all the pet rooms were filled and they couldn't honor our request for a pet friendly

guest laundry was closed.

of indoor pool was too cold

my husband and i enjoyed the complimentary breakfast a lot. the accessible room was great too.

and your bar closes early

the staff, the amenities, the room, the service, the breakfast

i love the cleanliness, front desk clerk, fitness, pool, laundry and outside area

called room service for a hair dryer and never recieved one. our coffee maker was nasty filthy!

the gym consisted of 5 cardio machines, 4 of which were out of order

in gym doesn t work

if they charge $75 for the pet they should use that money to deep clean the rooms that allow pets

i booked a smoking room

there really could have been a more variety of foods at the continental breakfast.

were in a non-smoking room and the comforter had cigarette holes in them, and when i went to the bathroom the

breakfast could have stayed open later.

it was smoking and close to the restaurants

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

had to get a laundry cart to assist getting our luggage to our truck

the room had no laundry bag or shampoo available

no breakfast was disappointing. rooms are fresh and clean

my daughter and i love the place sadly we wish the pool was open but it was still good