breakfast, very clean and comfortable room, guest laundry was great for us, as we had been on the road a while

no laundry detergent to buy to wash clothes all week. breakfast was cold almost everyday.

caused a panic, also found ants in our suitcases causing us to wash all of our clothes at a coin laundry before

coins were jammed in laundry soap dispenser and staff said it had been that way for while

laundry service had the dryer inoperative, but there was no information about it so i ended up with

could be cleaner like laundry room and halls

laundry free

free laundry smoking areas

free laundry

and sparkling clean, small kitchen with microwave, gym room, laundry room can be use for free, just bring your

hope the guest laundry will be up and running soon.

clean pool

pet fee

thry complained about my pet despite me paying extra for him

the smell of the smoking room when you walk in. holes in the bed comforter

laundry area had 2 old washer and 2 old dryers

rude staff lady and ran out of towels and quarters to do laundry

nice, clean property - breakfast was wonderful and staff was friendly and courteous

empty pool was an eyesore. maybe cover?

had to ask at front desk for a bar of soap

really nice courtyard with the firepit and the pool was nice too

the gym and starbucks located inside

pool was nice and the front desk staff was sooo sweet

it was very clean and the staff at the bar were very friendly and nice.

location, clean, friendly staff, nice bar area and food was good.

cheaper laundry facilities

wished there was more working washers in the laundry room

a poor laundry worker was running the front desk during our late arrival and did not know the check in

clean an a good deal but the best part was the washers and dryers i was very impressed by their laundry

they allow pets and i habe bad allergies

coin laundry was out of order, along with all of the pop machines

no sheets for second bed. had to order them from lobby. parking could have been better.

time the pool closed

close to planet fitness, clean room and nice backyard

very clean, i loved the breakfast service.

small touches like free laundry area, very nice and clean

room size, breakfast, laundry,

exceptional staff. very good facilities. good breakfast. free laundry.

loved complimentary laundry

loved having a laundry facility

there was no bag for our dirty laundry and the elevator was broken so we had to carry all of our luggage down

no laundry facilities a/c is too noisy

selection of fresh and quality food for breakfast laundry facility nice, friendly and helpful staff central

laundry facility

slowest elevator ever with some dog pee, laundry mashine didnt work

laundry machine were down

i initially checked in there was trash and laundry outside the room door sitting on the wet ground

laundry was free! room was clean staff was awesome!

rooms were spacious, had a full kitchen, had a laundry area for a decent price

daily breakfast 6-9, wifi, and onsite laundry center

the laundry only took quarters, couldn't get change

was great the servers was polite, food ,room pool all the amenities was great we will be back to visit again

breakfast was great

the wifi service was really good

the outside looked clean with good parking.

cookies in the afternoon exceptional laundry facilities were so helpful

clean, comfortable, great staff, laundry facilities on site, which happened to come in handy.

wifi less than acceptable

nice shower, the extra amenities in the bathroom, the selection of fruit at breakfast, the decor in the lobby

apparently the facility has recently become pet friendly because people today don t seem to be able to travel

rooms were inside, laundry and workout facilities.

clean rooms, hallways, lobby and parking lot

no breakfast....

the staff were friendly. wifi was fast.

parking was a bit limited due to the numerous construction crews staying at the facility.

i asked for a high floor but was on ground floor by the pool

the parking lot needs space but it is in a tight area

friendly staff hot breakfast

the bed was wonderful as the room was nice. loved the kitchen.

my daughter enjoyed playing ping pong & swimming in the pool

laundry was easy to use

pool, laundry option, pool table.

was shocked to see the pet fee was $75

(maybe some more fruit and things for the kids to eat like cereal bars, granola bars) the pretty woman with

no complimentary coffee or breakfast. charged $75 for pet fee without disclosing pet fee.

the property is disgusting, trash cans are overfilled laundry is horrible, trash everywhere.

was dripping and the laundry room was nastyish, and only 1 washer & dryer worked

location was ideal, the laundry facilities were convenient and not expensive although not all worked

drug transactions and talking loud about drug sales during my stay with my 4 and 11yr old the laundry facility

and ventilation intakes because the vents are sucking it biringing it in everyones room, fresh laundry and etc

we arrived we were sent to our room (king size bed) which was dirty and i mean dirty laundry on the floor and

pool was clean, in shade for several morning hours

bad wifi

they provided bag breakfast

the room was spacious and the breakfast and pool was awesome

there was free laundry on site with laundry detergent at the desk for free

free laundry

free laundry facilities was very appreciated

laundry room could use an upgrade as i had to wash my clothes twice because the washer kept hanging

limited parking. the lot was full and we had to park at the marriott across the street.

coin-laundry facilites are very old fashioned

wish they had free laundry facilities like candlewood but thats my only complaint

used the laundry facilities, which did not work and they said they were not responsible

workers were helpful nutritious breakfast great shower large rooms laundry worked well

do not sell any laundry soap

laundry was not working, no pool

the laundry carts were lined up in front of my door until after five

we had to walk to building in back to use laundry and get ice

amenities that i paid extra for (laundry, food delivery, pool and even the ice) where not available

laundry facilities were in open alcove outside hot water was weak, but sufficed slight musty smell

would have been nice if room service replaced bed with fresh sheets

room service food was all good l enjoyed my stay and look forward to staying again!

easy parking and friendly staff

food in room service and excellent shuttle service

the salt water pool was lovely

there was a laundry room. it was clean and the room was spacious.

was very friendly, but they had to tend to doing laundry while watching the front desk

the pool wasn t open, and it wasn t stated on the website ud83eudd14

no free breakfast and only outdoor pool

only decent place to eat that we found close was the deli that was across the parking lot

the location and cleanliness. fresh coffee and tea all day. laundry facilities. great staff.

gym was good as well

pleased, i call to get an early check in, and the young lady i spoke with was very pleasant and very helpful

the free breakfast was a complete breakfast with everything you could possibly

loved the pool and being by the tanger outlets

better laundry machines

i couldn't really tell who because i was right next to the laundry room)

i picked the wrong day to visit as the parking lot was being repaved, but not too much bother

hotel is pet friendly, which is fine, but smelled like a wet dog

only thing i would have to say is i wish there would have been more breakfast/coffee options

no laundry facilities for guests

also we ordered room service for dessert and breakfast and were thoroughly impressed both times

location very close to the airport - and they have a shuttle

no shuttle service

it had a bar & restaurant that was very nice. very clean & comfortable.

the stay ended up being $320 with the pet fee and all the extra taxes that are ridiculous

biggest complaint was the pool was only 4 feet deep

room had small but complete kitchen with dishwasher

suite, the lobby smelled great, and the pool area was very nice

the pool area was awesome as it provided a grill for you to use (i was blown away)

the breakfast area was great and always clean and stocked

breakfast was sparse for a family

wish they had full hot breakfast.

breakfast never had meat

the breakfast was delicious and offered different

the food, cleanliness, parking, amenities, like laundry/pool

is a guest laundry ($3 per wash load & $3 per dry) you'll have to buy laundry soap in the market downstairs or

only negative thing i can say is the pool area could be a little bigger for the size of the hotel or maybe add

the kickback, pool, staff, and breakfast exceeded our expectations!

the location was easy to locate and pet friendly as was the staff.

stay away from this hotel i had to carry towels down to the laundry because the shower leaked

we used the laundry room which was very cheap but you did have to pay

my kids were extremely excited

need an early check in, and he went above and beyond to help me out

extended breakfast hours.

the laundry room is to small for that big hotel. the hallways are way to cold.

c didn t work in one of rooms, trash, laundry was kept in hallway all day, smells bad in the hotel, rugs need

10-15 minute drive to charleston city centre -excellent facilities: gym, pool, free parking, laundry, ice

laundry carts were parked in the hallway during the day and night, limiting access

in and also when i asked for a pillow, i had to go with the reception staff to the back of house (laundry) and

they allowed me to stay after 11 to dry my laundry

laundry bag outside our door all night, fan was in room all night due to wet floor, coffee was

the people in the next room, you could hear every conversation between them, and dogs barking and kids screaming

great value. the staff was great and i love they're pet friendly. overall a great experience.

used shuttle to airport and it was on time and only a 5 minute drive in traffic to airport

see above comment about laundry room not having quarter machines and neither did the front desk.

quarter machine in the laundry room

free onsite parking

it s really hard to get out of the parking lot into the main street

other families staying at the hotel were rowdy and had screaming matches and fights in the parking lot which

not much parking--we had to park at the hampton inn next door.

the breakfast could have been better and the cable could have been better as well

very clean and they was very nice and the breakfast was good

only 1 treadmill so gym disappointing

kids had fun in pool . breakfast was a good variety.

no guest laundry

no laundry facilities

breakfast that is included was some cereal and instead grits and coffee, that s it

location and it being a smoking room.

wifi signal was great

i wasn't sure about where the dirty laundry should be placed.

we loved the spacious room, the attractive design, and the laundry facility.

the hotel included breakfast was surprising and delightful

smokers took over pool and fire pit area every night and we could not enjoy those areas

excellent breakfast, very good location with easy access to highway into downtown charleston, super shuttle

breakfast should have bacon. everyone loves bacon.

did not eat breakfast.

it s clean except for the pool

spa was closed we picked this hotel because it had a pool and spa guy at check in was not friendly

the complimentary breakfast was awesome. hot and fresh!!

pool was small and indoor

i like the bar and food

location. clean pool was great as well. staff very helpful and friendly

indoor pool

were people sleeping in their cars, suspicious people wandering the parking lot and people who were taking up

pool is not heated. no laundry soap

friendly staff, nice hot breakfast, every morning, clean rooms, liked that they had a laundry room for the guest

occasions, i encountered housekeeping staff (males) outside of the hotel side door where the laundry room is

friendly staff and loved the free shuttle

indoor pool

we needed to use the laundry facilities quickly due to a mishap, but the hotel had no laundry detergent available

laundry items in lobby during checking and

free drinks at a certain time, very nice people, huge room (we had 2 little kids and were able to put them in

too many animals, wish i would have notice prior to staying that it was a pet friendly hotel, it just didn't

love the staff everything was nice and quite can clean me and my kids enjoy our stay the staff was

the ice maker on our floor was broken, the laundry room was out of service, the treadmills in the gym were

laundry room was difficult to get into, door lock sticks

having a kitchen and pullout bed for the kids with a separate sleeping space for them was great

they offer various shuttle services

nice clean room, pool was nice, lobby was clean and staff was friendly.

pool opening hours too short freshness & variety of breakfast could be improved

the pool not staying open later

accessible parking i've got a van with a lift and the spots were takin i had to park far away and hope nobody

the properties fault but traffic was horrible and wish they had a heated pool

the pool closes at 8 and it is still light outside.

great room size. nice bedding. clean. nice pool, hot tub, basketball area. good breakfast.

pet friendly

good location, very nice amenities breakfast was really good and the room was big and cofortable

with a fireplace, the bedrooms are very spacious, as well as a fully equipped up to date modern kitchen to cook

all the added fees and taxes are rip off pool out of order

laundry room only had one working dryer and no coin machine

the laundry services were not available

friendly staff, pet friendly (but focused on not looking or smelling like a dog hotel), good

early check in in the morning possible

bar hostess had to leave the bar and check us in after another person walked by us and said i ll

we called and requested them a second time, they said that they had to check with the laundry department but

has a guest laundry room

laundry room uses a stupid app

the pool seemed very small. there was not much parking. we had to park in the convention center.

having a trundle bed so our kids could have separate beds instead of sharing

convenient location, laundry facilities, staff was helpful and nice

were not comfortable at all, people smoking pot next door, people sleeping on the stairs in the laundry facility

i just know that you need to replace your linens and your laundry attendant

hot breakfast, laundry on site, close to the person i was in south carolina to visit.

pool was clean

when i did meet the front desk manager, i was lost for words because i thought she was the laundry attendant

laundry is located in the gym, which makes impossible to exercise due to the very strong smell of

satisfactory breakfast facilities and acceptable quality; comfortable bed; well equipped studio kitchenette,

the pet friendly area was too small

having enough space for me and my 4 adult kids in one room

there was a laundry area as well as a fitness room

also, we sincerely appreciate the space to hang up wet laundry rhat cannot go in the dryer

laundry equipment not working and no way to tell when it would be

couldn t have my room cleaned and i was even told by the front desk there were no laundry supplies because

parking lot was practically empty until the next day

after multiple trips to the front desk and back to the laundry room i had finally had enough

kitchen area hadn't been cleaned prior to our arrival

the 2nd room they put us in was ok the fridge wasn t working but it wasn t a smoking room which is what i

wifi, check inn from outside even at bad weather, nobody at the counter at morning sift

shady-looking nightclub at one end of the parking lot

facility had laundry machine and dryer

you can do laundry bags for the dirt clothes,this will be nice to have in the room and makeup cloths

laundry and ice machine was outside by office

was good, staff were pleasant and helpful nice to have ability to do laundry and have an ice machine in this

laundry and garbage bags not replaced as they were used

could of had more laundry soap ; etc

the only thing i didn't care for was the swimming pool. there was no place to sit in the sun.

clean pool

the cable kept freezing, could of had a little more kids cereal and bagels.

breakfast an employee by the name of pam was very professional and kind

, great shower, nice breakfast, laundry

cost of the laundry and the fact that the laundry consisted of only 2 machines

beds comfortable, breakfast good, plenty of parking, easy access to major roads

breakfast, clean rooms, pool

and also great gym

a fan of the sandy driveway and parking area

free breakfast, free internet, free parking and convenient to middleton place

fireplace wood was not well seasoned

nice pool. extra cold air condition. friendly staff.

parking area was pretty much a mud bath, the wifi was not good and the folks above us sounded like elephants at

the laundry room is clean and a good size

very friendly staff. clean rooms. breakfast area kept filled with food items.

pool closed super early at 8:30

the pool ladder was broken andthe handicap bathroom needs safety tread on the tub floor

the big bbq grill on the back deck by the pool

the laundry room was conveniently located and had sufficient equipment

he was able to use the laundry facility, grocery store next door, and had his best sleep in a long time

laundry room

service, breakfast, comfort, cleanliness

they are pet friendly and have a place to take your dog to do their business

laundry room not clean

the coin laundry was out of order.

laundry was out of order.

i also liked that the laundry was available at a great cost

think your customers should not have to bring their dirty laundry to the front desk and exchange them for clean

shower not working-should have checked before booking/laundry dryers not working-wet clothes-had to find a

i talk to him about the guy they had staying there that was stealing peoples clothes out of the laundry facility

dirty, out of towels, no room cleaning, pool out of service, laundry room out of service.

the floorboards picture didn't match the room at all the bed was worse than sleeping on a pile of laundry

dirty, cig burns everywhere, no towels and dirty laundry in our room when we arrived

loud noise early in the morning from the laundry room cleaning carts hitting the wall which is where the head

the coin operated laundry room was a great asset w/wet swimsuits from the pool & strolls on the beach

was far away from town area, and had a weird smell like old dingy laundry smell

didn't eat in the hotel, but i used the laundry

great the room the staff the only problem was we stayed in room 130 which was right next to the laundry and

laundry and exercise rooms not open when stated to open.

breakfast is still being served to your room or pick up at the desk

the pool was small, but nice

good location and the breakfast was very good

the room was excellent and the wifi was out of this world

we could hear the laundry room near by

properly, the towels were dingy and did not look or smell clean, the outside area had trash and a laundry basket

needed to do laundry, coin operated machine were there, however i didn't have quarters

asked for extra towels & wash cloths, was told laundry wasn't done at the moment

when leaving the parking lot onto the street there is board that blocks the view of traffic

had to use a laundry service up the road

laundry machines were expensive @ $3/$3

laundry not working

the pool was delightful and there is a beautiful creek behind the pool with a walkway and gazebo to

the wifi did not work well at all.

love the friendliness, the size of the room, the ability to do a load of laundry!!

and it was nice to have laundry

great breakfast with real plates, glasses, and silverware (wow), nice fitness and laundry

bed sheets and towels need to smell laundry fresh like that in marriott suites.

everything was super clean and everything in the room, gym and laundry worked perfectly

machines not working properly/another washer needed in visitor laundry area for a hotel this big

there was a guest laundry room with a washer and drier, but no change machine or detergent available

laundry facilities were awesome

, bathroom floor was not cleaned properly laundry facilities was filthy, no hotel shuttle to

but no one had access to the laundry room so we had to pack up and move rooms at 11:30 pm

the laundry area was tiny and the wifi was not free

no laundry bags

we loved how the hotel had so much to offer including, restaurant, bar and outdoor amenities

the bed was amazing and i loved the lobby and pool area!!

nothing was included, no wifi, complimentary water, breakfast - literally nothing

the laundry needed 8 quarters per wash - just to be prepared.

very clean room, nice amenities like a laundry service, and they had a super helpful and accommodating staff

but the fitness center is in one, the laundry in another, so you have to go down the elevator, across the lobby

we needed to use the laundry facilities but they were sold-out of laundry detergent

that it had laundry facilities & was close to everything.

a very functional destination. the excellent laundry was convenient after travelling for a week.

additionally, free use of laundry machines would have been nice

comfortable large with full kitchen easy location to get anywhere

rooms in hyatt house were great! large, kitchen well set up!!

breakfast help just stood around while guests tried to reach plates and glasses from a higher shelf

fantastic breakfast every morning, laundry service so fresh packed clothing, small bar to relax in evening on

also really big fat minus is about laundry room, that only two washing machines and two dryers

the laundry facility only had 2 dryers and one was broken

property has pay laundry facilities on-site

swimming pool, gym and laundry facilities a welcome

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

our room on the second floor was located above the laundry room

no laundry was done

also, wifi didn't work in our room

gym and pool also good plus pool area bonus

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

laundry facilities were very much appreciated too

then at 10 pm on my second night, i went to do the laundry and needed quarters and the front desk had none

there was non pork items on the breakfast buffet! very rare!

would have enjoyed an indoor pool

to the hotel is through other businesses parking lot

and very helpful staff laundry on site big comfortable rooms with all the usual facilities free shuttle in to

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

coins at reception for the laundry

the room was comfortable and there were guest laundry rooms(a bonus for us) there was a good variety of foods

furthermore, the laundry facility was closed due to renovation without notification

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

room was clean and nicely appointed. laundry facilities were an added bonus.

laundry available downstairs also really helped

it is very accessible, big parking lot, no need to drive in the downtown area, free shuttle in & out of the city

kitchen should stay open longer

the gym is tiny and no laundry available

no laundry facility is a con for us

there was no laundry to use to dry the bathe suits.

first room that was assigned to me smelled like wet laundry

- no laundry room

overlooking river and marina, pool, good food at cafe, comfy beds, shuttle to waterfront, friendly and helpful

great common spaces, pool, and gym

had a wonderful stay and employees justin at the bar and jacqueline at the front desk were particularly helpful

there was a large patio with places to eat or lounge, with a fire pit, pool and hot tub and a beautiful view

great common spaces, pool, and gym

and the kids love the waffles and eggs

the pool water was green as opposed to blue so we didn't get in.

wish there was an indoor pool. but the property is beautiful.

nice pool for the kids

also, the $150 pet fee was excessive

shuttle bus to town centre, laundry room was useful

on site laundry

we were also accommodated with our request for a late check out (which was helpful since my husband s business

it it s very elegant and has a gorgeous view. nice facility and delicious breakfast.

we didn't have the breakfast at the hotel but we did make use of the free shuttle to downtown

breakfast was fantastic, and the access to laundry was welcome

manager's cocktail reception was a nice treat, and the young lady tending bar was very helpful

gave detailed information on reopening but omitted the limits such as pool and restaurants and room service

breakfast,pool,and cocktail hour

free breakfast and full bar happy hour social

laundry facilities

breakfast was awesome!

had to pay for parking,breakfast was not included in a fairly high price

bennett is definitely a high end property with many amenities (no gym though

rooftop bar and pool are awesome and quaint, small but adequate fitness center

from the staff, to the beautiful room, delicious restaurant, spa etc

complimentary coffee & tea in lobby was nice, had an excellent spa treatment

the decor in the room is beautiful and spa was excellent!

we had a mini bar charge we had taken care of easily ( mistakenly charged 14

the gym is way too small and needs to be much larger.

the washer and dryers available with laundry soap at no charge was a nice touch

in suite laundry and very clean spacious rooms w fabulous shower.

room was incredible, so spacious and amazing facilities - wine fridge, fully equipped kitchen and laundry in

having laundry facilities in the room

secure door locks with a metal bar to block entry to room

laundry facilities

no microwave, no laundry services, limited cable (few channels, not even basic cable), complimentary bottled

size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my

common area not lively, small bathrooms with little space, no 'normal' laundry service

laundry shoot inside the room was unlocked and an was an open hole down 7 floors

we didn't get any clean laundry after our first night

we didn t have time to visit the bar area, but it it looked very inviting

hours and better food choices at restaurant bar area half the stuff the did have menu wasn't

gym closed not happy about it

no room service , no the best menu in the bistro

location. helpful staff. room amenities. laundry facilities.

pool and walking distance to everything

they could try harder to move couples far from families with kids, they were running in the hallways and

pool, outdoor areas very nice, room spacious

big rooms, nice pool, nice bar, nice front porch to relax on, key entry to hotel.

free laundry was great

were no bath towels in the room had to ask maybe a laundry issue or housekeeping may have forgot

trash and dirty laundry line the halls

the gym was great for all i needed and the laundry facilities were really convenient and free, which was great

the bath products smelled like sprite- kind of cheap smelling. no laundry bag that i could find.

swimming pool very quiet and clean guest laundry

parking is nonexistent if you return late

kitchen staff leaves something to be desired

very nice, roomy and nice kitchen facilities.

pool, breakfast, kitchenette, quiet, access to parking

friendly front staff, great gym and laundry room

the studio rooms were spacious .free parking , good for families with kids .have lundery rooms.

the studio rooms were spacious .free parking , good for families with kids .have lundery rooms.

features aren’t safe for kids such as the microwave position is low and so is the air condition

features aren t safe for kids such as the microwave position is low and so is the air condition

they suggest that you keep your towels for more than one day to save on laundry etc

i was there for 3 nights in a kings suite with kitchenette facing a brick wall that blocked the light

the restaurant and bar is not part of the hotel

were lovely, wine bar in attached historic home was fun, beautifully decorated and relaxing

the hotel rooms are perfectly designed, with a small kitchen included

dirty laundry and coffee cups left in the hall for 2 days

atmosphere and it was relaxing! breakfast was wonderful!

parking $25 per day a bit of downer when paying resort fee as well especially when gym and pool are pretty small

the pool was perfect

we requested an early check in, and i realize they can't always accommodate that request, however our room wasn