was wonderful from the front desk to laundry staff

had cigarette burns, room was listed as non smoking but whole room smells like smoke

the hotel should list their size limit on pets and also the pet fee

the wifi wouldn t connect to any device i had

the wifi was also very spotty

the best refreshments and excellent breakfast!

breakfast was really good and the seating area was very pretty

breakfast was fantastic

nice outdoor pool that my kids enjoyed

wifi in the room very weak signal wifi in the lobby is also very slow

having a complimentary laundry facility was such a benefit, and the hotel even provided a

the large rooms with kitchen, hot breakfast and free laundry room

while i didn t use it, i was very impressed with the onsite laundry - at no additional charge

location is great, staff were friendly, breakfast was convenient and a free laundry room if needed

very clean loved the free laundry room staff was great very accommodating

access to laundry room to get his laundry done

my last day there the young lady at the desk was very lazy and clueless on how to handle the laundry facility

same sheets, trash piled in a corner and towels piled up in another corner, mind you we had our 3 kids plus my

pet fee was reasonable. staff was professional and friendly. room was clean

they really enjoyed the breakfast and staff was super nice and helpful

due to our travels i needed to use the laundry facilities here and they also did not work the washer does not

laundry was on the same floor as our room.

s was quiet, laundry was clean didn t smell or have any stains no bugs well kept

said all were in laundry

breakfast and the pool

laundry room out of service

the room an pool

on the carpet

easy to find clean quiet and pet friendly

parking was not an issue

the parking

we used the laundry room

property, clean and safe, the whole staff was wonderful from the cleaning staff, breakfast staff, grounds staff

breakfast needs to be better

the choices for breakfast was good i liked having coffee anytime of the day.

didn't do breakfast, but very convenient location with friendly staff.

room was next to laundry room and could hear it and staff in morning when trying to sleep

just minor suggestions maybe a coin machine to get change for thelaundry

the accomodations the pool, coin laundry, location etc

felt very safe there traveling with my daughter and two grand kids

pool was open but not as clean as it could have been

the treadmill didn't work and the pool closed at 9 instead of 10 with no warning about the change in hours

wifi was not working the odor of the carpet and the ac the bed was not comfortable the cost was too

had to get new ones whole time every day we were there wouldn t work trying to come in from the pool either

clean with friendly service. plenty of parking space.

view from the window: parking lot

restrictions and the absence of a four night stay we were not entitiled to room service for any laundry issues

entirely parking close to the facility

room service and linen service could have been better.

was not adequate parking for us; my husband is handicapped we had to park far in a guest spot at our own risk

great pool and hotel was always clean

the location, staff, bar and the room.

about the food and bar was great

issue was bar was understocked and bartender under experienced

amenities and clean, we used the pool and the gym~ super cozy beds and pillows

the treats at the snack bar were very expensive

room with a kitchen

i loved the late check out and that breakfast was served until 11

breakfast area was really nice & clean nice snack & quick meal options for purchase down in the

clean rooms great breakfast beautiful new lobby great helpful workers

i loved the late check out and that breakfast was served until 11

we didn't get any clean laundry after our first night

we didn t have time to visit the bar area, but it it looked very inviting

no room service

hours and better food choices at restaurant bar area half the stuff the did have menu wasn't

bathroom, comfortable bed, very clean and they were able to accommodate early check in -definitely pluses

i enjoyed the breakfast both days!!! i ate out on the terrace which was very pleasant ud83dude0a

and the kids love the waffles and eggs

the ladies working in the kitchen were the nicest hotel employees this side of disney

nice pool for the kids

the pool area did not have any shade.

laundry facilities were very much appreciated too

then at 10 pm on my second night, i went to do the laundry and needed quarters and the front desk had none

would have enjoyed an indoor pool

very clean , modern and new. breakfast was very good.

didn t like the parking

could of had more laundry soap ; etc

breakfast an employee by the name of pam was very professional and kind

more parking

sounds like they had kids just running back and forth late night and early in the morning

the indoor/outdoor pool was freezing even with great weather.

facility had laundry machine and dryer

laundry and garbage bags not replaced as they were used

laundry facilities literally on an outside wall of building

laundry and ice machine was outside by office

you can do laundry bags for the dirt clothes,this will be nice to have in the room and makeup cloths

there was a laundry area as well as a fitness room

laundry equipment not working and no way to tell when it would be

also, we sincerely appreciate the space to hang up wet laundry rhat cannot go in the dryer

couldn t have my room cleaned and i was even told by the front desk there were no laundry supplies because

also wasn't told about the pet fee for my service dog

room service

parking was easily accessible, and the location was convenient

the parking lot was well lit and clean

accessible parking i've got a van with a lift and the spots were takin i had to park far away and hope nobody

pool needed to be cleaned, especially the sides.

spa was closed we picked this hotel because it had a pool and spa guy at check in was not friendly

room cleanings service wasn t working wifi etc room wasn t as clean as expected water continuously running

spa was closed we picked this hotel because it had a pool and spa guy at check in was not friendly or

the same day i went to use the pool and it was filthy

the hotel staff was so nice and the breakfast was yummy

we used the laundry room which was very cheap but you did have to pay

stay away from this hotel i had to carry towels down to the laundry because the shower leaked

the parking was hideous the parking was hideous

although we couldn t use the pool the morning of check out due to them cleaning( which i can appreciate) it

even though i dont eat breakfast the presentation of the buffet was excellent

i just know that you need to replace your linens and your laundry attendant

were not comfortable at all, people smoking pot next door, people sleeping on the stairs in the laundry facility

convenient location, laundry facilities, staff was helpful and nice

hot breakfast, laundry on site, close to the person i was in south carolina to visit.

workers outside drinking every night, lack of parking due to 25 white trucks in lot, visitors of workers using

laundry room could use an upgrade as i had to wash my clothes twice because the washer kept hanging

there was free laundry on site with laundry detergent at the desk for free

free laundry

free laundry facilities was very appreciated

the pool was small and the gym

used the laundry facilities, which did not work and they said they were not responsible

do not sell any laundry soap

workers were helpful nutritious breakfast great shower large rooms laundry worked well

coin-laundry facilites are very old fashioned

wish they had free laundry facilities like candlewood but thats my only complaint

laundry was easy to use

pool, laundry option, pool table.

the food in the bar was not very good.

this was our first time traveling with a pet and were very pleased with the room

only complaint is that the breakfast area was not open during our stay and the bar was closed

we arrived we were sent to our room (king size bed) which was dirty and i mean dirty laundry on the floor and

the room was spacious and the breakfast and pool was awesome

the manager of the kitchen

great parking

wifi did not work for me even after contacting front desk to verify the password to use it

breakfast, dinner buffett outdoor pool. outdoor fire pit great staff

grounds were dirty and not well kept. wifi was quite weak.

my daughter enjoyed playing ping pong & swimming in the pool

pool was small and location was shaded by the hotel part of the day

breakfast.

coin laundry was out of order, along with all of the pop machines

wonderful pool in back, only a little more then five feet deep so good for the kids

parking was just adequate

fitness room was really small and some of the equipment wasn't operational

parking situation if you arrive later, not enough parking

they left dirty laundry on the coffee table!!

rooms were spacious, had a full kitchen, had a laundry area for a decent price

laundry facilities were well kept

have a laundry mat for the guest which is wonderful

laundry was free! room was clean staff was awesome!

rooms were inside, laundry and workout facilities.

from the front desk staff to the woman that sets up the breakfast

no parking was available i had to park at an adjacent hotel.

no breakfast....

breakfast; need better quality foods

clean, comfortable, great staff, laundry facilities on site, which happened to come in handy.

cookies in the afternoon exceptional laundry facilities were so helpful

comfortable and close to family. the gym was nice and the pool relaxing

it would have been nice to have a heated pool

the wifi wasn t very good

clean an a good deal but the best part was the washers and dryers i was very impressed by their laundry

a poor laundry worker was running the front desk during our late arrival and did not know the check in

wished there was more working washers in the laundry room

cheaper laundry facilities

they allow pets and i habe bad allergies

drug transactions and talking loud about drug sales during my stay with my 4 and 11yr old the laundry facility

drug transactions and talking loud about drug sales during my stay with my 4 and 11yr old the laundry facility

location was ideal, the laundry facilities were convenient and not expensive although not all worked

no laundry bag or kleenex in room

and ventilation intakes because the vents are sucking it biringing it in everyones room, fresh laundry and etc

laundry free

different services provided, such as use of appliances, free use of laundry machines, the friendliness of the

free laundry smoking areas

could use a good cleaning and my room was in front of the laundry room

quiet no bugs nice staff free laundry free hygiene like body wash shampoo conditioner great brand dove

they had an efficient free (or rather pre-paid in the price) shuttle to the charleston airport

the pool didn t look as clean as i wanted but it was ok. a little cold

front desk staff and the shuttle drivers were friendly and helpful

we had a nice view of the outdoor swimming pool area from our room

a nice bath in the tub, really enjoyed watching jurassic park before bed and loved the airport shuttle but the

rude staff lady and ran out of towels and quarters to do laundry

laundry area had 2 old washer and 2 old dryers

a place to grill by the pool

the room also included a full kitchen (stove, microwave, big refrigerator, etc

pet fee was higher than many other hotels

loved having a laundry facility

exceptional staff. very good facilities. good breakfast. free laundry.

loved complimentary laundry

room size, breakfast, laundry,

small touches like free laundry area, very nice and clean

the laundry only took quarters, couldn't get change

gym was horrible

breakfast here is always great as well

good breakfast. staff friendly and very up beat

there was enough parking available and a variety of breakfast choices

breakfast, very clean and comfortable room, guest laundry was great for us, as we had been on the road a while

laundry service had the dryer inoperative, but there was no information about it so i ended up with

no laundry detergent to buy to wash clothes all week. breakfast was cold almost everyday.

coins were jammed in laundry soap dispenser and staff said it had been that way for while

caused a panic, also found ants in our suitcases causing us to wash all of our clothes at a coin laundry before

hope the guest laundry will be up and running soon.

not recommend if traveling with a pet

spoon in pool ... lol me and my girlfriend did have a good laugh tho lol

pool was clean and nice

smelled a little like smoke, even though it was non smoking room.

selection of fresh and quality food for breakfast laundry facility nice, friendly and helpful staff central

slowest elevator ever with some dog pee, laundry mashine didnt work

there was no bag for our dirty laundry and the elevator was broken so we had to carry all of our luggage down

laundry facility

no laundry facilities a/c is too noisy

free breakfast, free internet, free parking and convenient to middleton place

lights, so when we got there after the sunset during the rain you have no way to get from the parking lot to

never could successfully access middleton inn wifi

our wifi was sketchy and some of the shutters were broken.

the complementary breakfast was good

laundry facilities were in open alcove outside hot water was weak, but sufficed slight musty smell

we had to walk to building in back to use laundry and get ice

the laundry carts were lined up in front of my door until after five

laundry facilities were in disrepair and the room was dingy with garbage overflowing and lying

amenities that i paid extra for (laundry, food delivery, pool and even the ice) where not available

location was very convenient to the convention center, parking was easy and the hotel was very clean

breakfast was amazing and had little changes every day to keep things fresh

parking is also well designed and helps with unloading luggage

very clean, well equipped kitchen & the staff was awesome.

still had dirty towels in the shower when we checked in, super loud with kids screaming in the pool to all

see above comment about laundry room not having quarter machines and neither did the front desk.

quarter machine in the laundry room

housekeeper came in the room to get the tray from food previously ordered through room service and left no towels

having a gym, bar, restaurant, snacks, & pool all in one spot. no need to go anywhere else!

the bar and the dinner menu were excellent!

close to the airport 24 hour shuttle service

were people sleeping in their cars, suspicious people wandering the parking lot and people who were taking up

around the room floor - bed sheet was smaller than the mattress so it was always coming off - old gym, had 2

the wifi stayed connected

they had an outside pool

the location and cleanliness. fresh coffee and tea all day. laundry facilities. great staff.

shuttle service was clutch

noise in next room may have been kids but 10 at night to after 12 am

gym was good as well

would be nice if the parking were free, but my real issue is with the wifi

wifi was somewhat slow but acceptable

the staff were amazing!!!! the room, lobby, room service & bar were all awesome.

liked the location and particular staff were very welcoming and assisted greatly with early check in and holding

beautiful lobby, clean rooms, pool looked amazing (didn't get a chance to use it).

it also had awesome amenities; the bar, the pool, the fireplace

better laundry machines

i couldn't really tell who because i was right next to the laundry room)

room tv wifi no pool

was not being able to park in front of my room due to work trucks taking up a lot of spaces parking the long

clean a real nice place i didn t have time to use the wifi and or enjoy

was very friendly, but they had to tend to doing laundry while watching the front desk

there was a laundry room. it was clean and the room was spacious.

i liked our room, looking out over the pool. the bed was comfortable.

the outdoor pool was being worked on and so we could not use or relax around it

the swimming pool was broken. it was one of the main reasons for the choice to stay

breakfast never had meat

breakfast was sparse for a family

breakfast was good, and the location was good too

we had stayed at another element in ga and fell in love with their breakfast and were excited about breakfast

the place was spotless and the breakfast was great

laundry bag outside our door all night, fan was in room all night due to wet floor, coffee was

they allowed me to stay after 11 to dry my laundry

huge room, great lobby with free coffee, plenty of parking

and the kids enjoyed the pool

we were there for work and didn't use, but there was a very nice bar downstairs and pool table

laundry room uses a stupid app

has a guest laundry room

we called and requested them a second time, they said that they had to check with the laundry department but

having a trundle bed so our kids could have separate beds instead of sharing

we checked in parking was fine but when we got back from our event that evening and everyone was in their rooms

no laundry facilities for guests

air conditioning was a bit noisy and the pool closed at dusk

the bar and cleanliness

no shuttle service

am not sure why the person that checked me in did not share with me any of the amenities, wifi codes, which

the food, cleanliness, parking, amenities, like laundry/pool

is a guest laundry ($3 per wash load & $3 per dry) you'll have to buy laundry soap in the market downstairs or

kickback; the dessert specials offered during the kickback; the 24/7 coffee center; & the daily room service

loved that they had a kitchen and bar that stayed open until midnight and the continental breakfast was excellent

parking was convenient however, crossing traffic to go to city was a little tricky

no laundry facilities

no guest laundry

the location and parking

due to covid19 breakfast was not served.

wifi was not worked

i wasn't sure about where the dirty laundry should be placed.

we loved the spacious room, the attractive design, and the laundry facility.

smokers took over pool and fire pit area every night and we could not enjoy those areas

parking tight

breakfast

laundry items in lobby during checking and

we needed to use the laundry facilities quickly due to a mishap, but the hotel had no laundry detergent available

screaming kids in the next room.

breakfast was good and my kids enjoyed the pool

nice rooms for relaxing. best breakfast in any hotel!

the laundry room is to small for that big hotel. the hallways are way to cold.

don't expect much and don't have to use the laundry

laundry carts were parked in the hallway during the day and night, limiting access

very accommodating to my late arrival and answered all my questions with a smile, i enjoyed doing laundry here

we had also been placed on the first floor, directly across from the laundry/maintenance room

wifi was very speedy and

nothing parking kinda sucks if you come in at night

wish it had an outdoor pool

convenient location. staff was great. plenty of items on breakfast bar. bed was super.

breakfast was great

laundry is located in the gym, which makes impossible to exercise due to the very strong smell of

when i did meet the front desk manager, i was lost for words because i thought she was the laundry attendant

pet friendly is something we really don't like but we still enjoyed the hote.

pool closing every morning was disappointing but we understand that it has to be cleaned regularly

the room was clean and spacious. the refrigerator and kitchen sink was a nice touch.

the ice maker on our floor was broken, the laundry room was out of service, the treadmills in the gym were

laundry room was difficult to get into, door lock sticks

they called to let us know the shuttle ran on the hour & half hour

parking seemed to be easy and close to restaurants and highways to visit the popular tourist

location ,room service is very good

friendly staff, nice hot breakfast, every morning, clean rooms, liked that they had a laundry room for the guest

pool is not heated. no laundry soap

occasions, i encountered housekeeping staff (males) outside of the hotel side door where the laundry room is

ample free parking

shuttle to and from airport

the breakfast was good, the time for breakfast was right for me and my guest.

the gym.

you have a choice of different room styles, my personal favorite is the one with a fireplace, the bedrooms are

everything was broke. pool was close the entire weekend.

we stayed in the king room with the kitchen and living room attachment and it was so clean

laundry room only had one working dryer and no coin machine

the laundry services were not available

size of the room, the extra sitting area with couch and fridge and bar area all made for a very comfortable

i originally selected this hotel because they're pet friendly but our plans changed and i wasn't able to bring

love the gym and free, healthy breakfast

after multiple trips to the front desk and back to the laundry room i had finally had enough

they were on top of our booking and even changed it so we didn t have a smoking room

thick towels. clean bath. the small kitchen.

efficiency without kitchen/kitchenette equipment, poor condition of room, trash around facility the staff i

the kitchen area

morning breakfast bar was fresh, and had a variety to choose from

there was a man lingering in the parking lot one evening drinking beer

wifi was fast

the buildings and the sign and the parking lot just blended so well within the surrounding area, it was pretty

also, the delicious hot breakfast which varied for each day

laundry machines were expensive @ $3/$3

laundry not working

had to use a laundry service up the road

although i didn't bring a pet this time, i hate that they charge so much to have a pet.

the rooms were clean and comfortable with good wifi connections

asked for extra towels & wash cloths, was told laundry wasn't done at the moment

we could hear the laundry room near by

needed to do laundry, coin operated machine were there, however i didn't have quarters

properly, the towels were dingy and did not look or smell clean, the outside area had trash and a laundry basket

the breakfast was very good and the service

laundry room

the laundry room was conveniently located and had sufficient equipment

he was able to use the laundry facility, grocery store next door, and had his best sleep in a long time

lobby and amenities on the main floor including pool, gym, lounge area, breakfast area, etc

breakfast was good. every staff was very kind & helpful.

laundry room not clean

think your customers should not have to bring their dirty laundry to the front desk and exchange them for clean

i got a chance to use the laundry and that was also

laundry was out of order.

only issues we had were the guest laundry was out of service and one of the refrigerators didn't work but we

the laundry room is clean and a good size

wifi capacity could not handle movie streaming (too many

gym only had free weights and treadmills

nice gym facilities onsite

breakfast was first class. room was clean and comfortable.

shower not working-should have checked before booking/laundry dryers not working-wet clothes-had to find a

i talk to him about the guy they had staying there that was stealing peoples clothes out of the laundry facility

dirty, cig burns everywhere, no towels and dirty laundry in our room when we arrived

the room's too small, the pool is not open, and the laundry facility is not working correctly

the floorboards picture didn't match the room at all the bed was worse than sleeping on a pile of laundry

, great shower, nice breakfast, laundry

cost of the laundry and the fact that the laundry consisted of only 2 machines

the cleanliness as amazing considering that it is a pet friendly hotel and more on the old-style hotel look

i loved that the hotel is pet friendly - we were really made to feel like our dog was welcome, rather than an

breakfast is average.

loud noise early in the morning from the laundry room cleaning carts hitting the wall which is where the head

great the room the staff the only problem was we stayed in room 130 which was right next to the laundry and

the coin operated laundry room was a great asset w/wet swimsuits from the pool & strolls on the beach

didn't eat in the hotel, but i used the laundry

we really appreciated the guest laundry facility and the extra entrance that was extremely close to our room

bed sheets and towels need to smell laundry fresh like that in marriott suites.

and it was nice to have laundry

love the friendliness, the size of the room, the ability to do a load of laundry!!

great breakfast with real plates, glasses, and silverware (wow), nice fitness and laundry

everything was super clean and everything in the room, gym and laundry worked perfectly

laundry and exercise rooms not open when stated to open.

breakfast, pool, parking. looked fresh and clean

the pool was small, but nice

the food truck for breakfast was great as

updated, clean and friendly. good morning breakfast compared to similar hotels.

ice machines, cost of laundry way out of line.

the coin guest laundry services: expensive and with only 2 machines

, bathroom floor was not cleaned properly laundry facilities was filthy, no hotel shuttle to

there was a guest laundry room with a washer and drier, but no change machine or detergent available

our room was near the laundry room in the back building

no laundry bags

the laundry area was tiny and the wifi was not free

good amenities with a bar, restaurant, and a large pool area for kids

the location was great, very clean and good sized rooms. the rooftop bar was fun too.

decent room service, quick room service

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

laundry available downstairs also really helped

room was clean and nicely appointed. laundry facilities were an added bonus.

we think kids come that don t stay there at the hotel to the swimming pool and drink

very frustrating with kids

no laundry was done

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

our room on the second floor was located above the laundry room

pool is good with towels and green zone

too many pets allowed in lobby where food was

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

furthermore, the laundry facility was closed due to renovation without notification

the room was comfortable and there were guest laundry rooms(a bonus for us) there was a good variety of foods

and very helpful staff laundry on site big comfortable rooms with all the usual facilities free shuttle in to

we were given a room opposite their in-house laundry which runs 24/7 and can be heard through the door

but the fitness center is in one, the laundry in another, so you have to go down the elevator, across the lobby

very clean room, nice amenities like a laundry service, and they had a super helpful and accommodating staff

breakfast was great. location was good. gym was good and laundry room a useful facility.

that it had laundry facilities & was close to everything.

was only one small laundry facility, very small and with no quarters machine to change money to function the

a very functional destination. the excellent laundry was convenient after travelling for a week.

additionally, free use of laundry machines would have been nice

also the omelet bar is not an omelet bar, but a simple breakfast buffet

the sofa bed was very uncomfortable for my two kids, one of them ended up sleeping on the ground

room was very nice and roomy. breakfast was awesome, and the kids had a lot of fun in the pool.