first floor room and pet friendly

good location and pet friendly clean room

no wifi, no iron, pillows was flat, covers where dirty on bed. had to ask for new sheets

we stayed in one of the rooms with a little kitchenette and the corner of the fridge was dripping orange liquid

it was quaint, pet friendly, kids stay free, pets stay free, and great price.

laundry dryer broken most of time

affordable. convenient off the highway. clean. laundry facility and pool.

wifi very bad dirty

too much loud music in parking area

pool was dirty as well

the laundry

better direction as to room and close by parking.

swimming pool had no water in it

with the price, great pool n clean

the parking situation

breakfast deluxe was awesome! was great that they had laundry mat! bed was comfortable

huge pool

lovely clean motel. great pool area. good assortment at breakfast.

that parking are so tight to park your work truck.

the pool was everything perfect area !

didn't like that the house keepers took my towels for laundry purpose but they never return my towels day by

i asked for a dirty laundry bag and was informed they didn t have any

no towels in the room and the office attendant said he couldn't get me any that night because the laundry room

i like the convenience of parking directly outside of my room and going from truck to shower, and not traversing

liked the public pool, it was maintained very well

there should be rules for the pool to limit how many floats

enough parking, it fills up fast because it's a great hotel

it was very clean...everything was clean floor ,elevators, pool, hall ways, counters, etc....

the pool area was very warm which made swimming amazing

it was confusing getting into to parking area and parking was full at night.

only thing i didn t like is the hallway going to the stairs smells like a dog and the laundry room it was not

more often than not, but there are plenty of places nearby to do personal laundry

the laundry facility was very clean

clothes in the laundry left in machines but that's just inconsiderate guests

letting randoms wash clothes in laundry room

i liked the laundry was on the first floor and the room was big.

pool did not look like it had been cleaned in months

clean and quiet. helpful, friendly staff. great strong coffee at breakfast

best continental breakfast ever

they had trash under the bed and they breakfast could have more item like donuts and muffin

clean, nice breakfast

friendly staff who helped us to surprise a family member, good breakfast selection and comfortable

very comfortable beds and great breakfast for the price.

location and spacious room. enjoyed the breakfast. staff very friendly.

front desk staff were so very nice. breakfast staff was so nice and friendly.

breakfast is amazing

didn t want us to get in the pool

breakfast could have been better but i understand covid limitations.

of the covid 19 precautions, the breakfast options were limited to a sack breakfast with a granola bar, water

breakfast was excellent

build the pool on the east side of the building

also, gay, whom i encountered at breakfast was very friendly

pet policy is not fair

no regular water for breakfast

very clean, huge room, nice kitchenette, good breakfast.

the wifi signal was super weak. would connect and disconnect from my phone on its own.

not work , vending machine scammed me, wifi was terrible i had to use hotspot off phone

all the way in the back and it didn t have a parking lot at the back we had to walk back and forth from the

room is extremely small and there is a hidden pet charge or 20 dollars per animal that isn t listed on booking

were box spring mattresses laying out by the pool and leaned against the dumpster in the parking lot with stains

friendly staff. free breakfast.

were box spring mattresses laying out by the pool and leaned against the dumpster in the parking lot with stains

it had a pool.

breakfast was great, same as staff, very friendly. pool was not in service.

building was fantastic, loved it the food at the bar was good, i ordered the louisiana omelet, i would order it

room service consisted changing the towels period

we come for the casino and they had a concert and the hotel stay is always nice

of food was lacking in the restaurants, gym was closed the entire time

smell casino elevator smell like a bar in the morning

the fabric headboard was peeling and had a bad laundry smell

the shuttle drivers were very helpful

the shuttle

pet policy

the pool!

this time we got to enjoy the bar and location

pets!!!!!!

not realize it was pet friendly,to late to change hotels so we stayed anyway

super pet friendly, loved that. especially in downtown.

local eateries, historic sites, casino, river walk

since i travel with kids, it would be nice if they have laundry service.

you have to pay to use the laundry facilities!

midnight i was awakened by very loud kids for a couple hours 4:30a woken by garbage

my husband and i first stayed when our 2 kids were around 8 maybe 7

willamina in the breakfast area was helpful and nice!

laundry on 2nd floor didn't work

the front desk told us that the bistro/bar was open til 10pm, though when we tried to use it after checking in

i like the great customer service and cleanliness and the bar onsite and starbucks.

loud at night. cleaning crew had kids in our clean room

also, no option for food/room service at 9:30 pm except to go across street and eat

the laundry room. please check that all machines are all in working order.

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

laundry was free

loved the suites, plenty of room. loved the complimentary laundry as well.

hot tub not hot, bar not stocked

staff could have had more towels for the pool area.

wifi service was horrible and young lady at front desk wasn t as pleasant as my previous front

different tv channels in the breakfast room seemed a little much - i guess it could be done if each table allowed

car parking was handy

didn t have wifi, and y all may need an exterminator i seen 3 roaches but they didn t bother me after i

made it very convenient with parking and getting in and out

good size room. good parking

cleanliness of hotel, breakfast bar and friendliness of staff.

no bar and no bistro

the rooms are clean, the lobby/lounge inviting, and the pool area is great

long walk from parking to elevator

parking not enough when special event going on

not enough signage coming in off the hwy to direct you to valet parking or regular parking.

room could have room service or even had a microwave for late night snacks, but that is really petty to complain

pool was bery nice and we enjoyed the sport bar and grill

clean. parking in courtyard improved feeling of safety. large fridge with freezer. large room.

located in a rough industrial area, a tramp walking across the parking area, didn't even bother checking in,

the wifi was not working at all even if we could connect to it

the crackhead running around the parking lot

the site says it's pet friendly, they tried turning me away because of a kitten

didn't like that i had someone else's bath water left in the bath tub and dirty laundry was in the closet of

checking out and the staff were kind enough to give me extra time at no extra cost (curtesy early check in and

their pants & clothes were left in parking lot

pool area was well kept and clean

yalls pool was down for cleaning and my kids were so sad

we really liked the gym.

loved the gym.

gym looks good although i did not have the chance to use it

breakfast hours is limited

i enjoyed the pool area, breakfast bar and band

big room with great kitchen an clean laundry.

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

location, free gym & laundry.

diy laundry facilities a boon mid-trip

free parking, friendly staff and good amenities, including a laundry

pet friendly

it was in a font you can barely read

fact the pool wasn t clean when we got there we had to wait for the guy to clean the pool so my kids could

no carpet in rooms. very quiet. awesome gym. room size and updated decor.

stay at this hotel every year, and i am always satisfied with the room, parking, food and the awesome staff

does not have guest laundry.

the kids had a blast playing in the pool

for room services at 10:45pm (room service stops at 11:00pm) and was informed that chef had left for

never saw breakfast area. not mentioned at check out.

think the buffet breakfast should be complimentary

were on a long trip, and we selected that hotel because it had a laundry

no room service between first and second nights; had to call for clean towels

pool was very very slippery

pool was little dirty

a little noisy. kids in pool

we were on a road trip so it was disappointing when we were wanting to do laundry

clean, comfortable, hot breakfast included and friendly staff.

the room was great. it was clean and spacious. the bed was comfortable. the breakfast was good.

the wifi also wad not working when we tried to connect ot the tv and remote batteries were going out

comfortable bed, clean room cool, working ac fast, reliable wifi dark curtaining for sleep friendly, efficient

size room on 1st floor next to laundry laundry wss very convenient

the kids really enjoyed the little snacks and candy

luckily we had 1 blanket from home and just had our kids use it for the sofa sleeper

a nice gym area, waiting area by the bar

in the bathroom was very dusty, the bathroom door had white stuff where it looked like little kids smeared

laundry room was available

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

the guest laundry was on thr 2nd floor on the other side of the hotel

it was nice and all but my kids was walking and got complaints guess you have be quiet as a mouse in this hotel

it had a separate kitchen, dining area, living area (with tv), and a king suite with large bathroom attached

liked that it had a pool and friendly staff

the wifi went out in the middle of me completing homework

breakfast hot items could have been waayyy better!!

breakfast was ok, but the time frame seemed very short

pool to ourselves

good and guest laundry

i asked where the laundry room was and she offered to take care of it

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

lobby was full of laundry carts with linen and towels stacked and tossed on every table

1st floor was under construction and unusable including weight room and laundry

the staff was also very tolerant of our baseball team and the kids making more noise than they should have

the location, it s quiet, clean and well lit parking lot at night.

too much noise at the pool and in the next room.

it was a huge inconvenience for my family, especially my kids with the sleeping arrangements

the neighbors kids were running down the hall playing and knocking on doors all night

good but apparently the cater to long term residents as well, because one guy was having his laundry day

laundry room was disgusting

nice facility and clean, nice breakfast too!

the staff was extremely rude about my pet that i paid extra to have there.

great breakfast and most of all exceptional service from everyone that made my hotel stay safe and

great and understanding staff. quiet, homey place, laundry on site and very accommodating!

also provides a set of dishes with your room for your kitchen

location pet friendly

the wifi and elevators were broken

and debris outside the front door, in the parking lot, around the entrance way

it s great to have room to move about also the onsite laundry

the pool and fitness center are good and having an on site laundry is a plus

the rooms are very large with separate living/kitchenette, bathroom, and bedrooms

breakfast was cold breakfast only pets welcomed, but the fee should be a deposit

i just wish they had an indoor pool

wifi slow and hard to hookup

rooms were very dirty there was roaches everywhere and the pool was disgusting the water was cloudy colored our

staff was rude - no breakfast - pool was filthy -

didn't like nothing at all the kids couldn't go swimming we didn't find out the pool was close until i ask for

t he pool was closed and dirty but other than that it was great

oh and the pool water was black i always look forward to swimming

hotel employee at the front desk and in laundry are so sweet, friendly, & helpful

was up into the am hours setting alarms to go do laundry

detergent vending in laundry area did not work

needed to wash our clothes and the laundry room was very hot and very dirty

dryer had issues but told the front desk and by the time i got back up to the laundry room the maintanice man

first room i was shown was on the first floor and next to the laundry room

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

they had laundry soap, made change for machines, easy access to equipment

laundry facilities were clean

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

laundry washer n dryer new

laundry room also got exceedingly hot

this hotel because of the indoor pool and the gym, only to find out the pool was closed due to covid really

breakfast and indoor pool

pool entrance door broken and closed hard and fast

i didn t have breakfast. i didn t have a kitchen!

loved that it has a real kitchen with a full size stove and refrigerator in it

found live roach in kitchen area

parking was very easy and internet was easy to get

no iron and the wifi didn't pick up good

don't clean the rooms housekeeping won't give u clean sheets or towels i have to wash them in the laundry room

the laundry room was a plus

of room the staff very knowledgeable and friendly full size refrigerator love that there s a laundry room that

i specifically wanted a non-smoking room and i never smelled cigarettes on my floor so they take this seriously

everything no wifi stove in kitchen did work properly

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

has gym,pool, laundry that you can use for free

the laundry was great

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

parking lot was well lit

having a laundry on the premises was a plus

they didn't keep change on had so you can do laundry

kitchenette has what you need to prepare meals

could use pool due to 50 lil kids in it

bit and i understand that the rooms are 100% non-smoking but if you offer someone to cook with a kitchenette

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

better breakfast

good bar and restaurant on site

room service

the pool was great for the kids. the room was spacious and clean, and well decorated.

the room service didnt leave laundry bag and took the rubber bath mat to keep from slipping and falling and

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

laundry room

there is also no way to do laundry at this location

it wasn t enough for everyone they were very short staff in laundry

one laundry room for 5 floors and it s not serviceable at this time

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

pool was closed and i specifically called and asked if it was open before i booked so my kids were very

seems like it was a hotel where they had sleepovers for children alot there were so many kids that's not what

front desk staff, 5/10. inside rooms a little noisy due to kids in pool.

my book then book again for a week so i can get microwave and ref then i try to get change to do laundry but

believe the lies,there is no breakfast,no coffee maker,they lock the laundry room randomly despite it supposedly

there was always someone hanging out in the parking lot

pool was green , no frig , no microwave , no water pressure , no coffee , room was dirty , had a

parking was good , access to the rooms was easy . had no road noise. site had visible security

compared to european hotels, the breakfast is very modest regarding choice for the same price.

no breakfast mold in the bathroom

no breakfast included even though it was advertised and the tv in the room did not work.

was not a complimentary breakfast but it said there was one when i booked

the breakfast was garbage.

laundry -soap did not dissolve

no workout facility no laundry

my room was 116 next to the laundry room worker was talking loud

the parking lot is very lit up and i felt like our vehicle was would be very safe

parking lot wasn't the best but o.k.

no trash bag or laundry bag

the staff the friendliness the kitchen to cook

thankfully, my family lived in town and we bathed our kids at their house for the remainder of our trip

parking is convenient, and the location is perfect for shopping and exploring on foot

we didn t have enough towels and not enough parking.

breakfast was great

location from my destination. breakfast selection.

breakfast was top notch

was lovely i was really enjoying my myself in a clean room nice breakfast quiet hotel until i got a emergency

towels, breakfast ran out quick and they never refilled it, elevator was out, pool was closed, wifi didn't work

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

just the person at the bar was working

the hotel had all the amenities i need pool, gym, and bar/bistro

there were adequate parking

the hotel had all the amenities i need pool, gym, and bar/bistro

the $20 per pet fee. it should be listed on the website.

the parking lot is brightly lit

is a weekly rental or apartment complex, t huh e tenants next door had a pet that barked quite often

the pool was not open and it was hot. kids could not go swimming, so it was a a disappointment

my kids couldn’t sleep

across the sink no lights other than one in room and one in bathroom worked no fridge in room laundry locked

the pool

pool was nice the manager was nice and didnt have any additional deposit or anything

the pool was great to relax because it is very hott for the summer time .

pool looked clean and nice, although we didn't use it

i had to go to the laundry room

laundry room door was open when i checked in and was still open when i left

my dirty laundry disappeared from the room and was never returned.

the receptionist was nice and there was no extra pet fees.

wifi was down for most of the time and i needed it to communicate with others on important business

the third room was ok next to laundry room which was noisy

great location, quite, clean and friendly. enjoy the laundry room, gym and pool

house keeping staff whose laundry or supply area was a few doors down from our room were very loud both nights

dryers in guest laundry were inoperable.

room they first provided was right across from the laundry room

the hotel is modern and spacious and it has a bar b que grill, laundry and a gym

the possibility to wash laundry :-)

laundry on site

there was a $75 non-refundable pet deposit which seemed steep considering our room was already dirty

the breakfast

housekeeping, laundry didn t work, didn t look like the add

clean pool & even has 24 hr laundry

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest

the laundry room dryers price was raised while we were washing which was frustrating

the laundry facility

the breakfast should include more hot food and a larger variety.

breakfast was great

no breakfast option

parking lot was a lil unsecured.

the road and the entrance to the parking lot needs repairs.

the lil lady over the laundry department was very friendly and helpful

went downstairs laundry room full of fresh towels folded on the shelves

ih, there was a used syringe left in the kitchenette area

i don't think this hotel is family and kids friendly

parking was good

the breakfast was really good

breakfast is served in a box and there is no juice for kids only milk

no information on the wifi

staff was great, easy parking.

noise heard outside in parking

laundry on site was great

his sleep in while he could before returning back to work we came back to the room after doing laundry and it

only the main door key pad worked so literally every guest was fighting for parking spots on that side

offered smoking rooms. that's it. n.a.

very dirty. smelled bad. parking lot full of people living in their cars.

the location is great an that it has a laundry facility on site

the staff. it was hot. their wifi didn t work

be more clean, really noisy at night at times, too much traffic in parking lot that doesn't pertain to paying

wifi was never able to be use but charged $2 a day for it

the wifi was not working well and the staff could have been more hospitable

the laundry facility was small ( 1 washer and 1 dryer)

the laundry facilities don

pool was small and very crowded so i did not go swimming

had a mildew smell, parking lot was very small

the pool was awesome

laundry which was needed at this time.

the breakfast was delicious

good hot breakfast

nice rooms and good breakfast. very quiet,

tv wifi

breakfast was good. very clean rooms. there is plenty of parking. recommend to everyone

the hotel cat was such a hit with the kids and the woman who showed my son how the breakfast pancake machine

a bit confusing getting into parking lot. go right at roundabout just off interstate.

my kids really liked this place because momma was there

kids said the sofa bed was comfy too, which is rare for a sofa bed

access, laundry facilities, free wifi

it had laundry the beds were comfortable big bathroom

pamphlet said they had laundry service like dry cleaning which is not true

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

employees.secured parking.bed.female employee helping kitchen.close to interstate.

there was a laundry room also the breakfast bar was good and it was quiet

love that there is guest laundry.

no laundry mat

wifi wa not good

paid $179 for the second night and room service was not provided in our room

laundry room is clean with newer machines

place was super clean, we could use the laundry, which was fundamental for us

the, wings at the bar next door were excellent, and the overall experience was just what i needed after a long

the king bed room had a kitchen with a full size refrigerator and a 2 burner cook top

the parking lot was a bit rough and could use some tlc, however, overall it looked clean and taken care