were box spring mattresses laying out by the pool and leaned against the dumpster in the parking lot with stains

breakfast was great, same as staff, very friendly. pool was not in service.

i liked how friendly the staff was and how breakfast was early enough before i went to work.

friendly staff. free breakfast.

the rooms where really clean and they actually had great breakfast.

didn t have wifi, and y all may need an exterminator i seen 3 roaches but they didn t bother me after i

long walk from parking to elevator

awesome atmosphere... excellent bar at the casino

wish that the pool would have had certain hours where they allowed kids to swim

i mean at least a mini fridge, if you're staying in a hotel you wanna relax not have to call room service or

i can't wait to visit again ud83dude00 i really felt like i was home, but away from the kids and grandkids lol

the laundry room. please check that all machines are all in working order.

loved the suites, plenty of room. loved the complimentary laundry as well.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

laundry was free

it was great to be able to use the laundry facilities there too

the laundry room in our building was not open

luckily, the bar had some food items for our light dinner

our server was also covering for the bar and greeting arriving guests

the separate spa at the pool area was broken

free parking for my rental car was an appreciated perk

the bar closed

car parking was handy

we were told to leave the lounge area in the bar area because a specific staff person needed to be present for

need more parking

no towels in the room and the office attendant said he couldn't get me any that night because the laundry room

i asked for a dirty laundry bag and was informed they didn t have any

didn't like that the house keepers took my towels for laundry purpose but they never return my towels day by

they didn't have enough towels the room phone or wifi didn't work and the front desk didn't care at all

the pool was being cleaned and unable to swim

first floor room and pet friendly

it was quaint, pet friendly, kids stay free, pets stay free, and great price.

good location and pet friendly clean room

we stayed in one of the rooms with a little kitchenette and the corner of the fridge was dripping orange liquid

no wifi, no iron, pillows was flat, covers where dirty on bed. had to ask for new sheets

the breakfast options and friendly staff

had an small patio beside the pool

the breakfast was good

pool open 24 hours!!!

of the covid 19 precautions, the breakfast options were limited to a sack breakfast with a granola bar, water

the breakfast (packed b/o covid) could be a bit bigger

no regular water for breakfast

clean modern kitchen great ac great location friendly staff

also, gay, whom i encountered at breakfast was very friendly

they could use more parking spaces

more often than not, but there are plenty of places nearby to do personal laundry

clothes in the laundry left in machines but that's just inconsiderate guests

only thing i didn t like is the hallway going to the stairs smells like a dog and the laundry room it was not

letting randoms wash clothes in laundry room

no coin machine for the laundry facility

location great. ok price. balcony was nice and pool area. luggage carts readily available.

great location pool area was very nice room was very comfortable staff was friendly

cleanliness of hotel, breakfast bar and friendliness of staff.

pool area was super packed, didn t enjoy it not one bit. didn t get a chance to get in

good size room. good parking

i liked the laundry was on the first floor and the room was big.

smelled no cable or wifi and i came for work so i needed wifi air conditioned had the rug wet could only use

i wish the hotel offered fresh fruit at the morning breakfast.

the bed, the breakfast, the large jacuzzi room

best continental breakfast ever

laundry dryer broken most of time

affordable. convenient off the highway. clean. laundry facility and pool.

pet friendly

the parking was right next to our room and easy accessable to the highway. very quiet.

kids were safe in the next room

breakfast deluxe was awesome! was great that they had laundry mat! bed was comfortable

that the pool closed in the summer at 10pm.

i think the breakfast was awesome

about my vehicle as i was told to lock up my car i would definitely not recommend this place for kids

that parking are so tight to park your work truck.

indoor pool

we enjoyed the inside pool,the breakfast was good and the room was clean and

the breakfast was world class. excellent customer service from the staff.

the indoor pool area staff was nice

parking was plentiful

clean, big and comfortable and good breakfast

breakfast and the bed

complementary breakfast was good

location and spacious room. enjoyed the breakfast. staff very friendly.

pool was down the entire stay and the system kept going down, however the management staff were

no safe in room, no early coffee or breakfast. no gym

parking

to casino and raisin cane center, free valet parking

the walk to the casino.

i liked everything. just wish bar stayed open pass 9 pm

the laundry

easy to get to from farther south. plenty of parking. nice-looking pool area. great value!

the parking situation

rundown parking and grounds area

random people smoking weed outside. smell comes inside. its not the facility fault.

didn't like that i had someone else's bath water left in the bath tub and dirty laundry was in the closet of

very close to our dance event, clean has smoking rooms! great breakfast. easy parking

the breakfast was wonderful. great coffee, too

we needed the pull-out couch for our kids and there was food and trash under the couch and it appeared the pull

breakfast ran until 10 and was plentiful and with lots of options

gym looks good although i did not have the chance to use it

variety of room service, nice bar ambience and good breakfast

nice location, great bar and staff

that i did not like about the hotel was the fact that they did not have a complimentary coffee bar like most

we were the only people in the restaurant and we were told there were a number of room service orders ahead of

pet friendly

hotel was quiet, and no kids running around or doors being slammed

bar and breakfast still closed

weren't expecting room service to knock on our door at 8 in morning

they would bring a tool out bed never brung it so me n my husband slept on the floor to let kids have

were on a long trip, and we selected that hotel because it had a laundry

suite for kids, room for adults - great free breakfast

the bar is open, the pool and spa are also working

kids running around without there parents

breakfast was great. kids loved the pool

we were on a road trip so it was disappointing when we were wanting to do laundry

there is ample parking

my daughter was hoping for a pool, nothing on your part....

the wifi worked the first time and the location was super convenient for getting around for dinner and

on the floor and also there was a dirty napkin on the box spring and also the where dead rose petals on the

size room on 1st floor next to laundry laundry wss very convenient

the kids really enjoyed the little snacks and candy

inside pool was too cold

reserved 2 rooms for 2 nights for my kids with grandkids

also was told of them offering free cookies and my wife wanted me to ask for her and the kids and told they

the fabric headboard was peeling and had a bad laundry smell

free shuttle from airport but you have to call the desk to get picked up

machine on the third floor was unplugged and not working had to go to other floors to hunt ice room service did

room service menu was sorely lacking--fortunately, there were plenty of great restaurants in

the person driving the shuttle was awesome.

to its location, you have to walk down the block in order to find any grass for your pet and parking situation

pets!!!!!!

the decor of the establishment was nice and the fitness room had everything needed to get in a good workout

airport shuttle, friendly and knowledgeable staff, excellent downtown location close to everything

location & extremely helpful & friendly staff! the restraunt & bar on 1st floor was awesome!

does not have guest laundry.

the drinks are the bar were expensive

the bar wasn t a real bar it barley had any drinks but it had food .

needs to realize when an older couple check in not to put them with the noisy kids n young adults

wifi should be included in the price like most other hotels.

laundry on 2nd floor didn't work

bar closed before we arrived on saturday (9:30 pm)

not too many breakfast or food options

did not like i had to pay extra to park an it was away from building , an no breakfast serve to

good morning the breakfast wasn't good at all

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

clean and the pool was nice

wish pool, bar hours later

better breakfast

the breakfast buffet was great, the gym well-equipped for a cardio workout, and we even used the conference

you have to pay to use the laundry facilities!

since i travel with kids, it would be nice if they have laundry service.

the breakfast

breakfast was hot and beautifully displayed

that they ddnt have room service nor a bar at the hotel

diy laundry facilities a boon mid-trip

location, free gym & laundry.

free parking, friendly staff and good amenities, including a laundry

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

big room with great kitchen an clean laundry.

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

the guest laundry was on thr 2nd floor on the other side of the hotel

laundry room was available

breakfast was wonderful

the pet area was perfect for our furry pup

having a laundry on the premises was a plus

they didn't keep change on had so you can do laundry

bit and i understand that the rooms are 100% non-smoking but if you offer someone to cook with a kitchenette

no area to really walk pets and parking an issue

were little small if you come with kids

great and understanding staff. quiet, homey place, laundry on site and very accommodating!

the free wifi

room was overall clean, but wasn't clean was the tub and there was a roach on counter near kitchen area

wifi

and the free wifi set up is weird but we

the laundry was great

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

has gym,pool, laundry that you can use for free

it was clean and the amenities were fantastic including the pool and fitness center

noticed there was laundry available+ that's good

was up into the am hours setting alarms to go do laundry

dryer had issues but told the front desk and by the time i got back up to the laundry room the maintanice man

detergent vending in laundry area did not work

hotel employee at the front desk and in laundry are so sweet, friendly, & helpful

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

we couldn't tell if it was a mildew smell or what, but it smelled like dirty laundry

laundry facilities were clean

first room i was shown was on the first floor and next to the laundry room

laundry room also got exceedingly hot

laundry washer n dryer new

the breakfast is to poor

pool isn t kid friendly for smaller kids without a life jacket or floaties since 3ft is well over their heads

parking was nice

there is also no way to do laundry at this location

it wasn t enough for everyone they were very short staff in laundry

there was nowhere to do laundry at this location which would have been helpful on our extended stay

the reasoning was not wanting to overload the laundry room

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

it s great to have room to move about also the onsite laundry

the pool and fitness center are good and having an on site laundry is a plus

rented the one bedroom king suite with a sofa bed, fireplace, table and chairs, desk with chair, kitchenette

the kitchen was cleaned

if i had to choose one thing, i wish there were a few more options for the breakfast menu.

no trash bag or laundry bag

requested a late check out allowed to stay til 1pm.

the location and my kids liked the pool

the kids were grossed out the entire time

pool

and free parking made it very affordable

there was a cute baby opossum in the parking lot

the wifi was not working at all even if we could connect to it

there is free, secure parking at the location

the site says it's pet friendly, they tried turning me away because of a kitten

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

a joke, room musty and smelled of smoke, no cart for luggage, dirty exterior & run down inside, gym was not

floor that we were on someone was smoking and we had kids with us who has a breathing problem

the next morning my kids and i get dressed and head downstairs to go swim

the parking lot is tiny and hard to maneuver in a small suv

good location and was able to park my truck while pulling a trailer.

the breakfast was great

my kids couldn’t sleep

drug deals were happening around us,innopropriate behavior eas done at the pool in front of our kids,items were

a lot of people hanging out in the parking lot.

my dirty laundry disappeared from the room and was never returned.

i had to go to the laundry room

laundry room door was open when i checked in and was still open when i left

price and the awesome breakfast

i didn t eat breakfast

across the sink no lights other than one in room and one in bathroom worked no fridge in room laundry locked

the pool was shut down and absolutely waste of money and time there were big holes in the walls as well

the pool was great to relax because it is very hott for the summer time .

the pool

outdoor pool was available but did not try this due to the time we got to the property

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest

i could not wash laundry myself here bc they either didn t have quarters or the card reader did not work

the laundry facility

clean pool & even has 24 hr laundry

the laundry room dryers price was raised while we were washing which was frustrating

awesome people work there and breakfast was great

loved the cleanliness of the room and waking up to that variety filled breakfast bar was

only bag breakfast was unsatisfied completely

this didn't bother my wife or kids

the staff were friendly and the breakfast was excellent!

the road and the entrance to the parking lot needs repairs.

i really enjoyed the breakfast area as well

i would have liked it if a continental breakfast was still offered, but it was still a great value for the

parking was a little scarce

they have bugs and pet oder

the possibility to wash laundry :-)

the hotel is modern and spacious and it has a bar b que grill, laundry and a gym

laundry on site

the wifi didn t work and we couldn t get a hold of the receptionist after calling more then 3 times

kids loved the pool

room they first provided was right across from the laundry room

dryers in guest laundry were inoperable.

the third room was ok next to laundry room which was noisy

house keeping staff whose laundry or supply area was a few doors down from our room were very loud both nights

great location, quite, clean and friendly. enjoy the laundry room, gym and pool

one laundry room for 5 floors and it s not serviceable at this time

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

fantastic and made sure everything was packed nicely and i had what i needed for myself and the kids

wifi was really slow and lost connection sometimes

the bar and the bartender vu

believe the lies,there is no breakfast,no coffee maker,they lock the laundry room randomly despite it supposedly

my book then book again for a week so i can get microwave and ref then i try to get change to do laundry but

parking lot was dirty and had shady people walking around

there was always someone hanging out in the parking lot

pool was green , no frig , no microwave , no water pressure , no coffee , room was dirty , had a

but (no breakfast)

no breakfast mold in the bathroom

the breakfast was garbage.

no breakfast included even though it was advertised and the tv in the room did not work.

compared to european hotels, the breakfast is very modest regarding choice for the same price.

my room was 116 next to the laundry room worker was talking loud

no workout facility no laundry

laundry -soap did not dissolve

there is a miniature golf place you can walk to with lots of dinosaurs for the kids

kids liked the fact that they could have a bacon, sausage, egg biscuit sandwich for breakfast

the location is great an that it has a laundry facility on site

the wifi was not working well and the staff could have been more hospitable

be more clean, really noisy at night at times, too much traffic in parking lot that doesn't pertain to paying

wifi was never able to be use but charged $2 a day for it

the staff. it was hot. their wifi didn t work

i didn t have breakfast. i didn t have a kitchen!

parking was very easy and internet was easy to get

found live roach in kitchen area

no iron and the wifi didn't pick up good

loved that it has a real kitchen with a full size stove and refrigerator in it

the laundry room was a plus

don't clean the rooms housekeeping won't give u clean sheets or towels i have to wash them in the laundry room

of room the staff very knowledgeable and friendly full size refrigerator love that there s a laundry room that

dope deals going on in the parking lot

dirty, holes in the bathroom door, drawer missing in kitchen cabinets

the lil lady over the laundry department was very friendly and helpful

went downstairs laundry room full of fresh towels folded on the shelves

kitchenette didn't have pots and it's a pet friendly hotel but they don't tell you that if you have

broken chair. located on kind of a sketchy area, but well lit parking area.

we rented rooms with integrated kitchen but no cookware and utensils

his sleep in while he could before returning back to work we came back to the room after doing laundry and it

laundry on site was great

location was great, parking was safe and room was fairly updated.

smelled terrible, the pet fee was insane considering how terrible the room was

got to the nonsmoking room on the second floor and it reeked of smoke from smoking rooms on the first floor

they offered a free breakfast, we enjoyed waffles

friendly staff and pet friendly hotel

/cooking utensils in the kitchenette suite , i thought that was a plus

kitchenette was practically up against one of the beds, so very little room for using the kitchen

breakfast was not good

it was safe but needed closer by the door parking for the handicap space

breakfast hot items could have been waayyy better!!

bed to soft, and to strong of a chemical smell in lobby, closed pool at 5pm

no breakfast

beds were comfortable and cleaned but was all that i liked about this place and the parking lot was well lit

good and guest laundry

1st floor was under construction and unusable including weight room and laundry

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

lobby was full of laundry carts with linen and towels stacked and tossed on every table

i asked where the laundry room was and she offered to take care of it

laundry room was disgusting

good but apparently the cater to long term residents as well, because one guy was having his laundry day

i had to pay a pet fee for my dog

using covid as an excuse to not have breakfast and keep the gym closed when the other hotels or fully

comfy bed, great location. excellent wifi.

this room was by the pool

it was a huge inconvenience for my family, especially my kids with the sleeping arrangements

the neighbors kids were running down the hall playing and knocking on doors all night

parking lot was well lit the room was absolutely beautiful

breakfast was great

love that there is guest laundry.

there was a laundry room also the breakfast bar was good and it was quiet

no laundry mat

pet friendly, clean rooms, hot breakfast

we checked in late he allowed us to be in the pool for an hour later

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

access, laundry facilities, free wifi

it had laundry the beds were comfortable big bathroom

pamphlet said they had laundry service like dry cleaning which is not true

after we checked in we called about wifi

laundry room is clean with newer machines

place was super clean, we could use the laundry, which was fundamental for us

tv had extensive stations, wifi was good

the wifi signal was strong, which is a must for me when i travel

the king bed room had a kitchen with a full size refrigerator and a 2 burner cook top

wifi, air conditioner, and cable

free laundry nice towels comfortable beds

clean rooms with fridge & microwave, free laundry room & free breakfast

i like how they have renovated an old historic building into a comfortable space with laundry room, exercise

room was sizable and comfortable. laundry facilities were free.

lydia was very help with accommodating and early check in time and booking process.

the breakfast was not hot and we had to heat it up in the microwave

also the site said breakfast included

wifi range was horrible ... you almost had to be in the lobby to get a good connection.

advertised that breakfast was included

the wifi was not working.

laundry room was clean. bathroom was clean. room carpet and bedspreads were grubby.

but the service helped us and we were able to do the laundry in the hotel nearby

would suggest to doublecheck payment methods for laundry machines

and dryer costed $5 each just to wash laundry so $10 dollars to wash and dry one load of laundry

the breakfast was great the server was awesome. everyone was nice.

location wasn't too good,more parking for bigger trucks. but all and all good hotel

very large and comfortable room with kitchen. staff is very friendly and supportive.

staff really polite and helpful. the furnished kitchen and fitness center was awesome.

staff really polite and helpful. the furnished kitchen and fitness center was awesome.

they had a kitchen.

great location, good breakfast, clean and staff very friendly and pleasant.

comfy beds and pillows, good breakfast and coffee

breakfast was good, room clean and modern.

car was broke into at the hotel parking lot

had ants in the bathroom really bad and they didn t tell us that the pool would be closed and no breakfast