the wifi signal was super weak. would connect and disconnect from my phone on its own.

not work , vending machine scammed me, wifi was terrible i had to use hotspot off phone

all the way in the back and it didn t have a parking lot at the back we had to walk back and forth from the

room is extremely small and there is a hidden pet charge or 20 dollars per animal that isn t listed on booking

wifi slow and hard to hookup

pool was green

late into the evening and early morning hours,the pillows were too small and very uncomfortable,breakfast was

breakfast was all eaten by employees family members leaving nothing for guests

the breakfast in the morning was very minimal

worked in the room, pool was not open, even though it stated open in march, and breakfast was a min amount of

the breakfast could be served a bit earlier. may be start breakfast at 6 am instead of 6:30 am.

fantastic shower with great water pressure and really hot water. a good breakfast also.

free wifi & breakfast

that, breakfast was minimal good but replenished slow and the waffle batter was terrible and the pool was closed

free wifi & breakfast

you have to pay to use the laundry facilities!

since i travel with kids, it would be nice if they have laundry service.

staff was very friendly and helpful and breakfast was very good.

my husband and i first stayed when our 2 kids were around 8 maybe 7

kids loved that it was simple and could bring back to room

the fabric headboard was peeling and had a bad laundry smell

the room service was great!

room was nice service what's nice great location for downtown durham museum not far from the casinos i knew a

staff at front desk and bar very friendly

you petty thieves took my money, we drove into town, to find out there was no room

i was really impressed that they had security roaming the parking lot at night

parking lot was kind of difficult to park in

not pet free due to allergies! elevators are difficult to locate!

they have a resident cat! she's adorable, and the hotel is very pet friendly.

clean, comfortable bed, very good breakfast

i loved how it was obviously a pet friendly hotel right from the moment you walk in the door where a bowl of

location, pet friendly, extremely friendly and compassionate staff

everything was nice. service, the bar and food.

location, they were pet friendly and cameron (the guy that checked us in) was really nice and helpful

not realize it was pet friendly,to late to change hotels so we stayed anyway

laundry on 2nd floor didn't work

loud at night. cleaning crew had kids in our clean room

didn't have breakfast

not too many breakfast or food options

good morning the breakfast wasn't good at all

i didn't like that there was not 24/7 room service.

parking which was under construction so i understand, but it was not well marked and sketchy at

the hotel and casino

the evening socials at the bar were enjoyable

is a hotel/casino on the mississippi in downtown br

few stains on the sheets and shady people in parking lot at all times

breakfast was ok, but the time frame seemed very short

my kitchenette didn t come with any dishes, pots nor pans, room had a bad odor, hallway always

people in the pool who didn t have a room

not a lot of parking especially near my room

breakfast was great! location by the airport is awesome cause we will be flying in next year.

lots of outside people in the pool. very racial towards white people

it was a huge inconvenience for my family, especially my kids with the sleeping arrangements

too much noise at the pool and in the next room.

booked a room with four people in it but they would only give us sheets & pillows for 2 so my kids had nothing

lobby was full of laundry carts with linen and towels stacked and tossed on every table

1st floor was under construction and unusable including weight room and laundry

good and guest laundry

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

i asked where the laundry room was and she offered to take care of it

good but apparently the cater to long term residents as well, because one guy was having his laundry day

laundry room was disgusting

poor wifi, the dirty sheets, stained sheets, stained mattress, stained pillow cases, stained towels,

it featured amenities that were not available like the pool and the gym

they have a small kitchenette which is nice

loved the suites, plenty of room. loved the complimentary laundry as well.

the laundry room. please check that all machines are all in working order.

even for a fussy person, rooms very very clean as well as the whole place at all times, the free laundry room

friendly staff. location is very close to lsu and downtown area. hotel has laundry facility.

laundry was free

pool service , no towels available and pool area closed at 10pm we were told to leave or leave

think the pool area could ve been better, but with it just being me and my husband it was fine, but had we

few guests so the selection at breakfast was scaled down - which makes sense

beautiful hotel, nice breakfast buffet, fun bar to watch

clean, quiet, comfortable, safe area/parking, wifi, great room & ,bathroom, accouterments, lovely location

wifi quick

very friendly staff and big parking space for cars.

there was a cute baby opossum in the parking lot

there is only one way in and one way out of the parking lot

the wifi was not working at all even if we could connect to it

courtyard area and pool, location

pool

made it very convenient with parking and getting in and out

cleanliness of hotel, breakfast bar and friendliness of staff.

we were by the swimming pool

didn't like that i had someone else's bath water left in the bath tub and dirty laundry was in the closet of

manager made a rude point to tell me, you know we have a pet fee

gym equipment wasn't working (treadmill), weighted balls were missing

parking overpriced

pool was closed while we were there, which we had been looking forward to enjoying

diy laundry facilities a boon mid-trip

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

free parking, friendly staff and good amenities, including a laundry

big room with great kitchen an clean laundry.

location, free gym & laundry.

for the price of hotel the breakfast should be included.

i don't think there was breakfast due to covid 19

room service was not quality food for the price

very clean and comfortable beds! awesome service and loved the pool.

gym facilities were second to none

does not have guest laundry.

wifi should be included in the price like most other hotels.

the kids had a blast playing in the pool

all the receptionists were great the place was beyond clean and room service was on point

the early check in was plus! but,the noon check out was even better !

a room at holiday inn with a spa tub in bathroom, got to baton rouge and holiday inn was close and was directed

no room service

the breakfast was wonderful. staff very nice, clean room and comfortable bed.

lovely pool and gym

was going to dine and have a couple drinks in sports bar but no one ever appeared to wait on us so we left and

we were on a road trip so it was disappointing when we were wanting to do laundry

no pool shower didn t drain pull out bed had stains and smelled couch had white stains

dated look; lack of room service, all under the excuse of covid-19, which is now getting a little old

was old, dirty, dirty wash cloths and towels, sheets dirty, bathroom very old and rusty, wifi wasn t

clean, comfortable rooms, quite, friendly staff, excellent breakfast

were on a long trip, and we selected that hotel because it had a laundry

breakfast was great. kids loved the pool

breakfast was great

love the indoor pool and rooms! they layout was great.

suite for kids, room for adults - great free breakfast

size room on 1st floor next to laundry laundry wss very convenient

clean, had bar and food

pools were closed, no breakfast, wifi didn t work , rooms very hot

room had plenty of room and a seperate tv's which came in very handy for the kids side of the room

like that rooms had a separate sitting and tv for the kids

laundry room was available

the laundry facilities were broken and the hotel didn't offer change or laundry soap that would work in

the guest laundry was on thr 2nd floor on the other side of the hotel

breakfast was good, staff are absolutely amazing! very clean.

she gave the kids cookies

great and understanding staff. quiet, homey place, laundry on site and very accommodating!

and the free wifi set up is weird but we

pet friendly

room was overall clean, but wasn't clean was the tub and there was a roach on counter near kitchen area

the cleanliness and the wifi sucked. the ac made a noise when it was on.

the pool and fitness center are good and having an on site laundry is a plus

it s great to have room to move about also the onsite laundry

breakfast was excellent. nice variety. staff friendly & helpful.

liked the availability of having a large room with comfortable bed and a kitchenette

we was in also in it was quite i really did enjoy my stay but i was looking forward to enjoy the breakfast

the parking lot was pretty well lit so i didn t feel unsafe parking my car, which sometimes you might

pool and location not tout close from the highway

the pool was not open to even sit by the pool even though it was 80 degrees

it had a pool.

no iron and the wifi didn't pick up good

i didn t have breakfast. i didn t have a kitchen!

parking was very easy and internet was easy to get

loved that it has a real kitchen with a full size stove and refrigerator in it

found live roach in kitchen area

the laundry room was a plus

don't clean the rooms housekeeping won't give u clean sheets or towels i have to wash them in the laundry room

of room the staff very knowledgeable and friendly full size refrigerator love that there s a laundry room that

the parking at night

the bedding looked dirty. non smoking rooms smelted like smoke. people hanging outside

loved our room it was so nice and comfy i thought it s was pretty cool the mirror was a tv the room service

restaurants, large smoke free casino, nicely appointed room, beautiful pool and

lovely accommodations, convenient parking and a great events venue.

i mean at least a mini fridge, if you're staying in a hotel you wanna relax not have to call room service or

the hotel pool isn't kid friendly. no entertainment for kids at all

will say nice location pool was nice

the hospitality and the breakfast

my husband and i both really enjoyed our breakfast

we had a lovely view and a great breakfast brought to our

it was very quiet and breakfast was amazing.

hotel employee at the front desk and in laundry are so sweet, friendly, & helpful

was up into the am hours setting alarms to go do laundry

staff should avoid using the elevators with large laundry baskets during peak elevator hours

needed to wash our clothes and the laundry room was very hot and very dirty

detergent vending in laundry area did not work

first room i was shown was on the first floor and next to the laundry room

laundry facilities were clean

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone

laundry the washer was fine but the dryer didn t dry our clothes and there were children running

we couldn't tell if it was a mildew smell or what, but it smelled like dirty laundry

laundry room also got exceedingly hot

laundry washer n dryer new

the staff was friendly and even allowed me to log into my email and print out the parking pass

the gym was unusable as it smelled like a musty moldy garage without air circulation

indoor pool was chilly

has gym,pool, laundry that you can use for free

ud83dude10we were there for our son's little league baseball world series championship and the laundry facilities

kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free laundry

the laundry was great

bathroom clean kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free

having a laundry on the premises was a plus

they didn't keep change on had so you can do laundry

nice room with kitchen.

my room was clean and had many amenities, including a full kitchen, couch, and a desk.

parking was good

desk he wasn t even there, he was at the bar getting something to drink, i asked where was the laundry and he

one laundry room for 5 floors and it s not serviceable at this time

the little selections in the gym

couldn't get wifi connection for tv

i brought my kids thinking they would enjoy the indoor pool that’s no longer there

that is hard...the menu could be expanded. it would be nice to offer a laundry service.

the pool was great for the kids. the room was spacious and clean, and well decorated.

booked a 2 queen room for 2 adults and 2 kids and asked for a crib for my 20 month old with booking

maybe build a indoor pool

nice gym area, nice outdoor pool

my book then book again for a week so i can get microwave and ref then i try to get change to do laundry but

believe the lies,there is no breakfast,no coffee maker,they lock the laundry room randomly despite it supposedly

i even considered sleeping in my car because it was that gross, but the parking lot was covered in trash and

there was always someone hanging out in the parking lot

no security in parking lot. my truck was broken into and i had personal belongings stolen

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should

there was nowhere to do laundry at this location which would have been helpful on our extended stay

no laundry to wash soccer uniforms

there is also no way to do laundry at this location

it wasn t enough for everyone they were very short staff in laundry

no breakfast included even though it was advertised and the tv in the room did not work.

the breakfast was garbage.

no breakfast mold in the bathroom

but (no breakfast)

compared to european hotels, the breakfast is very modest regarding choice for the same price.

my room was 116 next to the laundry room worker was talking loud

no workout facility no laundry

laundry -soap did not dissolve

it was great. location, staff, breakfast and pool,for kids

the breakfast was not great. other than that it was perfect.

went downstairs laundry room full of fresh towels folded on the shelves

the lil lady over the laundry department was very friendly and helpful

parking was good

marijuana smoke in the parking lot, sitting in cars playing loud rap music, as an adult male i felt safe but i

parking lot was not reflective of wonderful the interior of the hotel looked

laundry on site was great

his sleep in while he could before returning back to work we came back to the room after doing laundry and it

the room smells, the carpet was wet for some strange reason, the kitchen stove did not work at all - no one

the parking lot was very dark. the whole hotel smelled very bad and the bed was small.

was a hobo smoking pills in the stairwell and urine at his feet

room they first provided was right across from the laundry room

the third room was ok next to laundry room which was noisy

house keeping staff whose laundry or supply area was a few doors down from our room were very loud both nights

great location, quite, clean and friendly. enjoy the laundry room, gym and pool

dryers in guest laundry were inoperable.

laundry on site

the possibility to wash laundry :-)

the hotel is modern and spacious and it has a bar b que grill, laundry and a gym

the wifi wasn t always available and the shower door would only stay closed if we wedged it shut

it was pet friendly, the price, the location and the decor.

breakfast the cereal was stale and the milk was warm

breakfast wasn t the best but there are several restaurants nearby

it's in a very nice area and they have breakfast in the morning

drug deals were happening around us,innopropriate behavior eas done at the pool in front of our kids,items were

parking lot

no trash bag or laundry bag

pet fee was outrageous. never paid $100 non refundable fee. will not be back

bugs in bathroom , dirty pool hot tub gross

thankfully, my family lived in town and we bathed our kids at their house for the remainder of our trip

pool

across the sink no lights other than one in room and one in bathroom worked no fridge in room laundry locked

the pool was shut down and absolutely waste of money and time there were big holes in the walls as well

the pool

the pool was great to relax because it is very hott for the summer time .

pool looked clean and nice, although we didn't use it

we removed the towels to the laundry room & sanitized the floor with household disinfectant wipes i had

plenty of parking

pool, balconies. sofas. staff!!!

there were adequate parking

too much chlorine in the pool. it would burn your eyes to just sit next to the pool.

i had to go to the laundry room

my dirty laundry disappeared from the room and was never returned.

laundry room door was open when i checked in and was still open when i left

we drove into the parking area the building looked very run down and the hallway rugs were stained and old

no pet fee is also a big plus

the breakfast should include more hot food and a larger variety.

beds were very good, room very clean, parking very easy, close, and free

i would have liked it if a continental breakfast was still offered, but it was still a great value for the

did not have a breakfast.

little parking in the front

the location is great an that it has a laundry facility on site

be more clean, really noisy at night at times, too much traffic in parking lot that doesn't pertain to paying

the staff. it was hot. their wifi didn t work

wifi was never able to be use but charged $2 a day for it

the wifi was not working well and the staff could have been more hospitable

asked for fresh towels and was given damp towels like they wasn't done drying crazy had a laundry room for guest

hair on the bed, dusty and dirty floor, and no detergent in the vending machine in the laundry room, nor

clean pool & even has 24 hr laundry

the laundry facility

very comfortable beds. great bathroom and shower. peaceful. guest laundry.

& easy check-in, great breakfast selection

no information on the wifi

love love love the huge 1ft kiddie pool being i have 3 kids ages 5 & under

really beautiful hotel with lovely pool and hot tub! bed was super comfy.

kitchen staff in the morning

place was super clean, we could use the laundry, which was fundamental for us

laundry room is clean with newer machines

had parking, but you have to park a block away.

they also have large rooms with kitchenettes

the wifi signal was strong, which is a must for me when i travel

the guest laundry machine was not clean. the breakfast sausage was greasy and soft.

access, laundry facilities, free wifi

it had laundry the beds were comfortable big bathroom

pamphlet said they had laundry service like dry cleaning which is not true

parking

no laundry mat

love that there is guest laundry.

there was a laundry room also the breakfast bar was good and it was quiet

gym was closed

pet friendly!!